Shark Cleaning UR1000SR IQ Robot Self Empty Robot Vacuum Cleaner User Guide
- June 13, 2024
- Shark Cleaning
Table of Contents
UR1000SR
QUICK START GUIDE
UR1000SR IQ Robot Self Empty Robot Vacuum Cleaner
Please be sure to read the enclosed Shark® Owner’s Guide prior to using your
robot.
To stay current on our latest updates and features, DOWNLOAD THE SHARKCLEAN™
APP.
Search “Shark Clean” in the app store.
Scan QR code with your phone’s camera to quickly find and download the app
OPTIMIZING YOUR HOME FOR CLEANING
STEP 1 PREP YOUR HOME
Clear cords and remove
small objects like toys, clothing, or drapes from floors. Open interior doors
where you want your robot to clean.
STEP 2 SET UP FOR SUCCESS Use the Bot Boundary strip included in the box to
keep your robot out of the areas you would like it to avoid:
- Near power cords or phone chargers
- In front of thresholds higher than 7/8ths of an inch
SETUP
STEP 3 PREP THE ROBOT
- Remove protective film from robot and base.
- Attach side brushes located in the red packaging
- The power button on the side of the robot must be in the (I) ON position.
STEP 4 SET UP THE BASE Find a permanent location for the base. Place it with its back against a wall, in an area with a good Wi-Fi signal. Remove any objects that are closer than 3 ft. from either side of the base, or closer than 5 ft. from the front. For best results, set up base on hard floor, or on the Shark Mat.
STEP 5 PLUG IN THE BASE
- Plug cord into electrical outlet.
- Make sure the power switch on the back of the base is in the ON position.
The Indicator Light will illuminate green when base has power.
STEP 6 CHARGE THE ROBOT
Place robot on base to charge for 6 hours. Power button must be in the (I) ON
position and the robot must be aligned correctly, with its BACK SIDE against
the base. When charging begins, the robot will BEEP and the DOCK light will
turn BLUE.
NOTE: Every time the robot returns to the dock, it will make a loud noise
as it empties debris. This is normal and no cause for concern.
WHAT TO EXPECT
As your robot learns your home, you may need to make some small adjustments to
optimize performance.
AVOID MOVING THE ROBOT OR BAS
While your robot is cleaning, DO NOT pick it up and move it, or move the
charging base—this will impact the robot’s ability to map your home.
INTERACTIVE MAP It will take you robot multiple runs to generate your
interactive map, so run it frequently to get the best map.
LIGHTING CONDITIONS
For best results, run your robot in well-lit conditions. If you run your robot at night, keep the lights on in the areas to be cleaned.
DOORWAYS AND THRESHOLDS
Your robot can easily climb over most thresholds but if one is higher than
7/8ths of an inch, block it off with a Bot Boundary® strip.
STEP 7 DOWNLOAD THE SHARKCLEAN™ APP
Scan QR code with your phone’s camera to quickly find and download the app
Search “Shark Clean” in the app store. Some of the exclusive features in the app:
- Build an interactive map of your home.
- Select specific rooms to clean from the interactive map.
- Control your robot from anywhere.
CAN’T CONNECT TO WI-FI?
Restart your phone
Reboot your robot
- Make sure the power switch on the back of the BASE is in the ON position.
- Press the power button on the side of the ROBOT to the OFF position for 10 seconds. Press it again to turn power back ON. Reboot your router
- Unplug the router power cable for 30 seconds, then plug it back in. Allow several minutes for your router to reboot completely.
Questions? Two Easy Steps If You’re Stuck: Having trouble connecting to your
robot? Call 1-855-460-5423 for robot
support.
For how-to videos, FAQs, troubleshooting, and tips & tricks visit:
sharkclean.com/support Smart Home Setup To set up voice control using Google
Home or Amazon Alexa, visit sharkclean.com/app
for instructions.
CONNECTING THE SHARKCLEAN™ APP AND ROBOT
Search Shark Clean in the app store and download to get started.
STEP 1 Create An Account
- Open the Shark Clean app and set up your account.
STEP 2 Activate Robot Wi-Fi
- Hold down Dock and Clean buttons simultaneously until your Shark prompts you with audio, and Wi-Fi light ( ) on robot blinks.
STEP 3 Select Robot (Apple iOS Only)
- Exit the app and open Wi-Fi settings.
- Select your robot (Ex. Shark_ RVXXX) from the menu.
- Exit settings and return to the Shark Clean app.
STEP 4 Connect To Home Wi-Fi
- If you have multiple Wi-Fi networks, select the 2.4 GHz network.
STEP 5 Success!
- When pairing is complete, the Success screen will appear.
WI-FI TROUBLESHOOTING
- To use the app, your phone must be connected to a 2.4GHz network. The app will not work on a 5GHz network.
- DO NOT use a VPN or a proxy server.
- Make sure Wi-Fi isolation is turned off on the router.
- If you still can’t connect, restart your phone, reboot your robot, and reboot your router.
© 2020 SharkNinja Operating LLC.
BOTBOUNDARY and SHARK are registered trademarks of SharkNinja Operating LLC.
SHARKCLEAN and SHARK IQ ROBOT SELF-EMPTY are trademarks of SharkNinja
Operating LLC. APPLE, the Apple logo, and iPhone are trademarks of Apple Inc.,
registered in the U.S. and other countries.
APP STORE is a service mark of Apple Inc., registered in the U.S. and other
countries. GOOGLE, GOOGLE ASSISTANT, GOOGLE PLAY, the Google Play logo, and
Android are trademarks of GOOGLE LLC.
@ sharkcleaning
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