CAFE CHS90XM2NS5 30 Smart Slide In Front Control Induction and Convection Range Owner’s Manual

CAFE CHS90XM2NS5 30 Smart Slide In Front Control Induction and Convection

Range

Product Information

This manual is for the Induction Front Control Ranges models CHS900M and CHS90XM.
The manual contains the following sections:

1. Safety Information
2. Troubleshooting Tips
3. Limited Warranty
4. Accessories
5. Consumer Support

The manual also provides space to write down the model and serial numbers of the appliance.

Product Usage Instructions

IMPORTANT SAFETY INFORMATION

• Read all safety instructions before using the product.
• Ensure that the range is properly secured by a properly installed anti-tip bracket to reduce the risk of tipping.
• For Free-Standing and Slide-In Ranges, visually inspect or slide the range forward to confirm that the rear leveling leg is engaged in the anti-tip bracket. Repeat this procedure if the range is pulled from the wall.
• Do not completely remove the leveling legs as it will not secure the range to the anti-tip device properly.

GENERAL SAFETY INSTRUCTIONS

• Use the appliance only for its intended purpose as described in this Owner’s Manual.
• Ensure proper installation and grounding of the appliance by a qualified installer.
• Do not attempt to repair or replace any part of the range unless recommended in this manual. Seek assistance from a qualified technician for all other servicing.
• Before performing any service, unplug the range or disconnect the power supply at the household distribution panel.
• Do not leave children alone near the appliance and do not allow them to climb, sit, or stand on any part of the appliance.
• Avoid storing items of interest to children above the range or on the backguard to prevent injuries.
• Use only dry pot holders and avoid letting them touch hot surface units or heating elements.
• Do not use a towel or bulky cloth in place of pot holders.

Please refer to the complete user manual for detailed instructions on installation, operation, and maintenance of the Induction Front Control Ranges models CHS900M and CHS90XM.

TM
Owner’s Manual

Induction Front Control Ranges
Models: CHS900M and CHS90XM

Write the model and serial numbers here: Model # Serial # You can find them on a label behind the door or drawer.
Español
Para consultar una version en español de este manual de instrucciones, visite nuestro sitio de internet cafeappliances.com.
49-2001001 Rev. 3 10-22 GEA

THANK YOU FOR MAKING CAFÉ A PART OF YOUR HOME.
We take pride in the craftsmanship, innovation and design that goes into every Café product, and we think you will too. Among other things, registration of your appliance ensures that we can deliver
important product information and warranty details when you need them. Register your Café appliance now online. Helpful websites are available in the Consumer Support section of this Owner’s Manual. You may also mail in the pre- printed registration card included in the
packing material.
TM

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49-2001001 Rev. 3

SAFETY INFORMATION

IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
WARNING Read all safety instructions before using the product. Failure to follow these instructions may result
in fire, electrical shock, serious injury or death.

ANTI-TIP DEVICE
WARNING
Tip-Over Hazard · A child or adult can tip the range and be killed. · Install the anti-tip bracket to the wall or floor. · Engage the range to the anti-tip bracket by sliding the
range back such that the foot is engaged. · Re-engage the anti-tip bracket if the range is moved. · Failure to do so can result in death or serious burns
to children or adults.

To reduce the risk of tipping the range, the range must be secured by a properly installed anti-tip bracket. See installation instructions shipped with the bracket for complete details before attempting to install.
For Free-Standing and Slide-In Ranges
To check if the bracket is installed and engaged properly, look underneath the

range to see that the rear leveling leg is engaged in the bracket. On some models, the storage drawer or kick panel can be removed for easy inspection. If visual inspection is not possible, slide the range forward, confirm the anti-tip bracket is securely attached to the floor or wall, and slide the range back so the rear leveling leg is under the anti-tip bracket.
If the range is pulled from the wall for any reason, always repeat this procedure to verify the range is properly secured by the anti-tip bracket.
Never completely remove the leveling legs or the range will not be secured to the anti-tip device properly.

Anti-Tip Bracket
Leveling Leg Free-Standing and Slide-In Ranges

WARNING GENERAL SAFETY INSTRUCTIONS

Use this appliance only for its intended purpose as described in this Owner’s Manual.
Be sure your appliance is properly installed and grounded by a qualified installer in accordance with the provided installation instructions.
Do not attempt to repair or replace any part of your range unless it is specifically recommended in this manual. All other servicing should be transferred to a qualified technician.
Before performing any service, unplug the range or disconnect the power supply at the household distribution panel by removing the fuse or switching off the circuit breaker.
Do not leave children alone–children should not be left alone or unattended in an area where an appliance is in use. They should never be allowed to climb, sit or stand on any part of the appliance.
CAUTION Do not store items of interest to
children above a range or on the backguard of a range–children climbing on the range to reach items could be seriously injured.

Use only dry pot holders–moist or damp pot holders on hot surfaces may result in burns from steam. Do not let pot holders touch hot surface units or heating elements. Do not use a towel or other bulky cloth in place of pot holders.
Never use your appliance for warming or heating the room.
Do not touch the surface units, the heating elements or the interior surface of the oven. These surfaces may be hot enough to burn even though they are dark in color. During and after use, do not touch, or let clothing or other flammable materials contact the surface units, areas nearby the surface units or any interior area of the oven; allow sufficient time for cooling first. Other surfaces of the appliance may become hot enough to cause burns. Potentially hot surfaces include the cooktop, areas facing the cooktop, oven vent opening, surfaces near the opening and crevices around the oven door.
Do not heat unopened food containers. Pressure could build up and the container could burst, causing an injury.

READ AND SAVE THESE INSTRUCTIONS

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SAFETY INFORMATION

IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE

WARNING GENERAL SAFETY INSTRUCTIONS (Cont.)

Do not use any type of foil or liner to cover the oven bottom or anywhere in the oven, except as described in this manual. Oven liners can trap heat or melt, resulting in damage to the product and risk of shock, smoke or fire.

Cook meat and poultry thoroughly–meat to at least an internal temperature of 160°F and poultry to at least an internal temperature of 180°F. Cooking to these temperatures usually protects against foodborne illness.

Avoid scratching or impacting glass doors, cook tops or control panels. Doing so may lead to glass breakage. Do not cook on a product with broken glass. Shock, fire or cuts may occur.

Remote Operation – This appliance is configurable to allow remote operation at any time. Do not store any flammable materials or temperature sensitive items inside, on top or near surface units of the appliance.

WARNING KEEP FLAMMABLE MATERIALS AWAY FROM THE RANGE
Failure to do so may result in fire or personal injury.

Do not store or use flammable materials in an oven or near the cooktop, including paper, plastic, pot holders, linens, wall coverings, curtains, drapes and gasoline or other flammable vapors and liquids.

Do not let cooking grease or other flammable materials accumulate in or near the range. Grease
in the oven or on the cooktop may ignite.

Never wear loose-fitting or hanging garments while using the appliance. These garments may ignite if
they contact hot surfaces causing severe burns.

WARNING IN THE EVENT OF A FIRE, TAKE THE FOLLOWING STEPS TO PREVENT INJURY AND FIRE SPREADING

Do not use water on grease fires. Never pick up a flaming pan. Turn the controls off. Smother a flaming pan on a surface unit by covering the pan completely with a well-fitting lid, cookie sheet or flat tray. Use a multi- purpose dry chemical or foam-type fire extinguisher.
If there is a fire in the oven during baking, smother the fire by closing the oven door and turning the

oven off or by using a multi-purpose dry chemical or foam-type fire extinguisher.
If there is a fire in the oven during self-clean, turn the oven off and wait for the fire to go out. Do not force the door open. Introduction of fresh air at self-clean temperatures may lead to a burst of flame from the oven. Failure to follow this instruction may result in severe burns.

WARNING COOKTOP SAFETY INSTRUCTIONS

Never leave the surface units unattended. Boilovers cause smoking and greasy spillovers that may catch on fire.
Never leave oil unattended while frying. If allowed to heat beyond its smoking point, oil may ignite resulting in fire that may spread to surrounding cabinets. Use a deep fat thermometer whenever possible to monitor oil temperature.

Only certain types of glass, glass/ceramic, earthenware or other glazed containers are suitable for cooktop service; others may break because of the sudden change in temperature.
To minimize the possibility of burns, ignition of flammable materials and spillage, the handle of a container should be turned toward the center of the range without extending over nearby surface units.

To avoid oil spillover and fire, use a minimum amount of oil when shallow pan- frying and avoid
cooking frozen foods with excessive amounts of ice.

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49-2001001 Rev. 3

SAFETY INFORMATION

IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE

WARNING GLASS COOKTOP SAFETY INSTRUCTIONS

Use care when touching the cooktop. The glass

surface can cause steam burns. Some cleaners can

surface of the cooktop will retain heat after the

produce noxious fumes if applied to a hot surface.

controls have been turned off.

NOTE: Sugar spills are an exception. They should

Do not cook on a broken cooktop. If glass cooktop

be scraped off while still hot using an oven mitt

should break, cleaning solutions and spillovers

and a scraper. See the Cleaning the glass cooktop

may penetrate the broken cooktop and create a

section for detailed instructions.

risk of electric shock. Contact a qualified technician Read and follow all instructions and warnings on the

immediately.

cleaning cream label.

Avoid scratching the glass cooktop. The cooktop

Do not place or store items that can melt or catch

can be scratched with items such as knives, sharp

fire on the glass cooktop, even when it is not being

instruments, rings or other jewelry, and rivets on

used. If the cooktop is inadvertently turned on, they

clothing.

may ignite. Heat from the cooktop or oven vent after

Use ceramic cooktop cleaner and a non-scratch

it is turned off may cause them to ignite also.

cleaning pad to clean the cooktop. Wait until the

Do not place metallic objects such as knives, forks,

cooktop cools and the indicator light goes out

spoons and lids on the cooktop surface since they

before cleaning. A wet sponge or cloth on a hot

can get hot.

WARNING OVEN SAFETY INSTRUCTIONS

Stand away from the range when opening the oven

let pot holder contact hot heating element in oven.

door. Hot air or steam which escapes can cause

When using cooking or roasting bags in the oven,

burns to hands, face and/or eyes.

follow the manufacturer’s directions.

Do not use the oven if a heating element develops Pull the oven rack to the stop-lock position when

a glowing spot during use or shows other signs

loading and unloading food from the oven. This

of damage. A glowing spot indicates the heating

helps prevent burns from touching hot surfaces of

element may fail and present a potential burn, fire,

the door and oven walls.

or shock hazard. Turn the oven off immediately and Do not leave items such as paper, cooking utensils

have the heating element replaced by a qualified

or food in the oven when not in use. Items stored in

service technician.

an oven can ignite.

Keep the oven vent unobstructed.

Never place cooking utensils, pizza or baking stones,

Keep the oven free from grease buildup. Grease in

or any type of foil or liner on the oven floor. These

the oven may ignite.

items can trap heat or melt, resulting in damage to

Place oven racks in desired location while oven is

the product and risk of shock, smoke or fire.

cool. If rack must be moved while oven is hot, do not

WARNING SELF-CLEANING OVEN SAFETY INSTRUCTIONS

The self-cleaning feature operates the oven at temperatures high enough to burn away food soils in the oven.

Follow these instructions for safe operation.

Do not touch oven surfaces during self-clean

If the self-cleaning mode malfunctions, turn the

operation. Keep children away from the oven during

oven off and disconnect the power supply. Have it

self-cleaning. Failure to follow these instructions

serviced by a qualified technician.

may cause burns.

Do not clean the door gasket. The door gasket is

Before operating the self-clean cycle, remove pans,

essential for a good seal. Care should be taken not

shiny metal oven racks and other utensils from the

to rub, damage or move the gasket.

oven. Only enameled (not shiny) oven racks may be Do not use a protective coating to line the oven and

left in the oven. Do not use self-clean to clean other parts, such as drip pans or bowls.

do not use commercial oven cleaner unless certified for use in a self-cleaning oven.

Before operating the self-clean cycle, wipe grease IMPORTANT: The health of some birds is extremely

and food soils from the oven. Excessive amount

sensitive to the fumes given off during the self-

of grease may ignite leading to smoke damage to

cleaning cycle of any range. Move birds to another

your home.

well-ventilated room.

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49-2001001 Rev. 3

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SAFETY INFORMATION

IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE

Remote Enable Equipment
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
The wireless communication equipment installed on this range has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to:
(a) provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by

turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
(b) accept any interference received, including interference that may cause undesired operation of the device.
Note that any changes or modifications to the wireless communication device installed on this oven that are not expressly approved by the manufacturer could void the user’s authority to operate the equipment.

PROPER DISPOSAL OF YOUR APPLIANCE

Dispose of or recycle your appliance in accordance with Federal and Local Regulations. Contact your local authorities for the environmentally safe disposal or recycling of your appliance.

How to Remove Protective Shipping Film and Packaging Tape

Carefully grasp a corner of the protective shipping film with your fingers and slowly peel it from the appliance surface. Do not use any sharp items to remove the film. Remove all of the film before using the appliance for the first time.

NOTE: The adhesive must be removed from all parts. It cannot be removed if it is baked on.
Consider recycling options for your appliance packaging material.

To assure no damage is done to the finish of the product, the safest way to remove the adhesive from packaging tape on new appliances is an application of a household liquid dishwashing detergent. Apply with a soft cloth and allow to soak.

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49-2001001 Rev. 3

USING THE RANGE: Surface Units

Surface Units
Operating the Cooktop Elements
WARNING FIRE HAZARD: Never leave the
range unattended with the cooktop on. Keep flammable items away from the cooktop. Turn off all controls when done cooking. Failure to follow these instructions can result in fire, serious injury or death.
Before using the cooktop for the first time, clean it with ceramic cooktop cleaner. This helps protect the top and makes cleanup easier.
Turn element(s) On: Touch and hold On/Off pad about half a second. A chime can be heard with each touch to any pad.
Power level can be selected in any of the following ways:
1. Swipe the gray arc (on the graphics) to the desired power level. There is no sensor on the LEDs, or;
2. Touch Anywhere along the gray arc, or;
3. Touch + or – pads to adjust power level, or;
4. Shortcut to Hi: Immediately after turning unit on, touch the + pad, or;
5. Shortcut to Low: Immediately after turning unit on, touch the – pad.

Graphics are representative; your control may have alternate graphic details.

LED Lights

Gray Arc Swipe Area

Gray Arc Swipe Area
OR

Using the Warming Zone

WARNING
FOOD POISON HAZARD: Bacteria may grow in food at temperatures below 140°F.
Always start with hot food. Do not use warm setting to heat cold food.
Do not use warm setting for more than 2 hours.
The WARMING ZONE, located in the back center of the glass surface, will keep hot, cooked food at serving temperature. Always start with hot food. Do not use to heat cold food. Placing uncooked or cold food on the WARMING ZONE could result in foodborne illness.
To use the WARMING ZONE: Press the WARMING ZONE pad, select the desired level (Low, Medium or High).

To turn off the WARMING ZONE: Press the WARMING ZONE pad.
NOTE: Cancel/Off will NOT turn off the warming zone.
For best results, all foods on the WARMING ZONE should be covered with a lid or aluminum foil. When warming pastries or breads, the cover should be vented to allow moisture to escape.
The initial temperature, type and amount of food, type of pan, and the time held will affect the quality of the food.
Always use pot holders or oven mitts when removing food from the WARMING ZONE, since cookware and plates will be hot.
NOTE: The surface warmer will not glow red.

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USING THE RANGE: Surface Units / Precision Cooking

Surface Units (Cont.)

How To Synchronize Left Elements
The left elements of the cooktop can be controlled together via the Sync Burners feature. Sync Burners feature is useful for cooking activities such as griddle cooking.
The Sync Burners feature is only intended for cookware that completely spans both burners.

To Turn On Hold the Sync Burners pad for about half a second to connect the two elements. Operate either element as described in Operating the Cooktop Elements to adjust power level.
To Turn Off 1. Touch the On/Off pad on either element to turn off the
Sync Burners. or 2. Touch the Sync Burners to turn both elements off.

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49-2001001 Rev. 3

USING THE RANGE: Cookware for Induction Cooktop

Cookware for Induction Cooktop

Using the Correct Size Cookware
The induction coils require a minimum pan size to function properly. Pans that are not ferrous or are too small will not allow the induction elements to turn on, and the ON indicator for that element location will flash for 25 seconds and then turn off. If a pan is removed from or not centered on the induction coil for more than 30 seconds, the power for that element will be shut off.
Cookware larger than the element ring may be used; however, heat will only occur above the element.
For best results, the cookware must make FULL contact with the glass surface. Cookware that is small may be too light to compress the Precision Cooktop Sensor on models with sensor on left front burner and should not be used on that burner. Small pans with heavy handles are likely to be incompatible with the Precision Cooktop Sensor.

Do not allow the bottom of the pan or cookware to touch the surrounding metal cooktop trim.
For best performance, match the pan size to the element size. Using a smaller pot on a larger burner will generate less power at any given setting.

5″ Min. Dia. Pan Size

4-1/2″ Min. Dia. Pan Size

5″ Min. Dia. Pan Size

7″ Min. Dia. Pan Size

Use the minimum size pan shown for each cooking element.

Suitable Cookware
Use quality cookware with heavier bottoms for better heat distribution and even cooking results. Choose cookware made of magnetic stainless steel, enamel coated cast iron, enameled steel or combinations of these materials.
Some cookware is specifically identified by the manufacturer for use with induction cooktops. Use a magnet to test if the cookware will work.
Flat-bottomed pans give best results. Pans with rims or slight ridges can be used.
Round pans give best results. Pans with warped or curved bottoms will not heat evenly.
For wok cooking, use a flat-bottomed wok. Do not use a wok with a support ring.

NOTE: The warming zone is NOT an induction element and will work with flat bottomed cookware that is NOT ferrous.

Use flat-bottomed pans. Use a griddle.
Use a flat-bottomed wok.

Min. Size
Min. Size
Use the minimum size pan for the element. The
pan material is correct if a magnet sticks to the
bottom.

Cookware “Sounds”
Slight sounds may be produced by different types of cookware. Heavier pans such as enameled cast iron produce less sound than a lighter weight multi-ply stainless steel pan. The size of the pan, and the amount of contents, can also contribute to the sound level.
When using adjacent elements that are set at certain power level settings, magnetic fields may interact and produce a high pitch whistle or intermittent “hum”. These sounds can be reduced or eliminated by lowering or raising the power level settings of one or both of the elements. Pans that completely cover the element ring will produce less sound.

A low “humming” sound is normal particularly on high settings.
Sounds you may here: You may hear a slight “Buzz” when cooking with Hi mode. This is normal. The sound depends on the type of pot being used. Some pots will “Buzz” louder depending on the material. A “Buzz” sound may be heard if the pan contents are cold. As the pan heats, the sound will decrease. If the power level is reduced, the sound level will go down.

Power Control
If a surface unit is on power level H (high), for an extended period of time or if multiple surface units are on, there may be a slight reduction in power to the
49-2001001 Rev. 3

surface unit. Water under pans may also cause the controls to reduce the power delivered to the cookware.
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USING THE RANGE: Cookware for Induction Cooktop

Cookware for Induction Cooktop (Cont.)

Cookware Recommendations
Cookware must fully contact the surface of the cooking element.
Use flat-bottomed pans sized to fit the cooking element and also to the amount of food being prepared.
Induction interface disks are NOT recommended.

INCORRECT

CORRECT

Cookware not centered on cooking element surface.

Cookware centered correctly on cooking element surface.

Curved or warped pan bottoms or sides.

Flat pan bottom.

Pan does not meet the minimum size required for the cooking element used.

Pan size meets or exceeds the recommended minimum size for the cooking element used.

Pan bottom rests on cooktop trim or does not rest completely
on the cooktop surface.

Pan bottom rests completely on the cooktop surface.

Heavy handle tilts pan.

Pan is properly balanced.

Pan is partially magnetic on the bottom.

Pan is completely magnetic on the bottom.

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49-2001001 Rev. 3

USING THE RANGE: Precision Cooking

Precision Cooking

The Precision Cooking feature allows precise temperature control for improved results. This feature may be used with the Precision Cooktop Sensor on the front left burner or with compatible Bluetooth paired cooking devices on any burner. Only one burner may operate in precision cook mode at a time.
Pairing a Bluetooth® Device
To pair a Bluetooth device, refer to Settings section.

For WiFi Connected Ranges
If the range is Wi-Fi connected, then the Precision Cooktop temperature may be set from the SmartHQ mobile app instead of the burner control. At any time, controls on the range may be used to turn Off or override a temperature setting. See Settings – Wi-Fi & Remote Enable

Device
Precision Cooking Cooktop Sensor

Works on. . .

How it works. . . Use this for. . .

Front left burner only

Controls cookware temperature based on the temperature of the cooktop sensor. Cookware must be in good contact with the sensor

Precise control of cookware temperature

Hestan Cue Cookware
Precision Cooktop Probe

All burners except the warming zone. NOTE: only one burner may operate in precision cook mode at a time
All burners except the warming zone. NOTE: only one burner may operate in precision cook mode at a time

Controls cookware temperature based on a sensor in the cookware
Controls the temperature of liquid loads based on a sensor in the probe. The probe tip must be in good contact with the liquid load

Precise control of cookware temperature and Hestan Cue Guided Cooking recipes
Precise control of liquid load temperature for sous-vide cooking or other low temperature liquid cooking

Temperature range. 100°F-425°F
Small to medium elements (A): 100°F-500°F Large elements (B): 150°F-500°F Left front element: 100°F-425°F Small to medium element (A): 100°F-200°F Large element (B): 100°F-200°F

Additional information
Cooktop sensor temperature can be set with the range controls or through the SmartHQ app. See SmartHQ App for recommended food/ technique temperature settings. Good for pan frying, sauteing, and searing. For boiling, simmering and similar liquid based cooking, traditional power control settings are recommended rather than temperature based control (temperature of a large liquid load will be lower than the temperature of the cookware).
Can be set with the range controls, with the SmartHQ app, or with the Hestan Cue app.
See the Smart HQ app for recommended settings food/ technique temperature settings If you are experiencing trouble maintaining lower set temperatures try changing your set up by: · Remove the lid from the pot. · Use a larger diameter pot. · Use a smaller burner with a
pot larger than the burner. Can also be used to hold foods at a specific temperature for applications like melted chocolate for dipping or fondue. If using for these scenarios, use traditional power control settings to bring the item to the target temperature first, then use the precision probe to hold.

NOTE: only one precision cooking device may operate at a time

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USING THE RANGE: Precision Cooking

Precision Cooking (Cont.)

Precision Cooking Control Modes
There are two control modes available:
App Control – the user interacts with SmartHQ or Hestan Cue mobile app.
Local Control – the user interacts with the burner to set a target temperature and no App use is required.
App Control
After activating your device on your selected burner, open the SmartHQ mobile app designed to control the selected device. Depending on the device and application, the set temperature may be shown in the unit display, in the SmartHQ mobile app, or hidden from view. NOTE: Use of Local Control mode is blocked upon entering App Control mode.

Local Control
After activating your device on your selected burner, use glide touch control to set temperature. The set temperature will be shown in the display. To use Hestan Cue® for temperature control and recipes, open the Hestan Cue® app and follow on screen instructions. NOTE: Use of App Control mode is blocked upon entering Local Control mode

Precision Cooktop Sensor
Cookware needs to make contact with the sensor for proper operation of the left front burner on models with the precision cooktop sensor. Cookware will bow naturally during heating therefore cookware with recessed bottoms including griddles should not be used due to risk of not having proper contact with sensor. Bowed cookware is at risk of improper contact with the sensor and poor cooking performance and damage to the sensor are likely.

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49-2001001 Rev. 3

USING THE RANGE: Precision Cooking

Precision Cooking (Cont.)

Use Precision Cooking with the Precision Cooktop Sensor (on some models)

1. The front left burner should be turned OFF to begin
2. Touch the TO COOKTOP banner at the top of the display.

6. For optimal cooking performance, choose the type that best matches the cookware you are using.

COOKTOP

10:35 AM

TO COOKTOP

10:35 AM
OVEN

Bake

Broil

Convection

Precision Cooking

Smart Home

More

OFF

Warming Zone
OFF

READY TO OVEN

For optimal performance,

select material that best

OFF

describes your cookware.

STAINLESS

OFF

CAST IRON

OTHER

7. Touch the (i) icon for help selecting the closest match.

3. Touch Start.

GET CONNECTED

10:35 AM
COOKWARE MATERIAL

10:35 AM

OFF

Warming Zone
OFF

OFF

Perfectly prepare a gourmet recipe with confidence using Precision Cooking

OFF

OFF

START

TO OVEN
4. When prompted, touch the On/Off button on the left front burner.
10:35 AM
SELECT BURNER

Press On/O button on desired burner or press Sync Burners button to join the two left burners.
CANCEL

Stainless Steel

Cast Iron

Other

Typically shiny. May

Typically black and

Cookware that does

have non-stick coating. rough or enamel coated. not fit either category.

DISMISS

8. When screen below shows, you adjust the temperature level at the burner control, the desired temperature will appear on the display. Temperature level can also be adjusted in the SmartHQ app by selecting Precision Cooking and typing in the desired temperature. See section Surface Units ­ Operating the Cooktop Elements.
When the burner is On, the LCD display shows an orange outline.

COOKTOP

10:35 AM

OFF

Warming Zone
OFF

OFF

READY

Use burner controls or mobile app to to set the Precision Cooking temperature.
OFF

TO OVEN

5. If the range has a Bluetooth pan or probe paired, it will prompt for you to choose which type of cookware you wish to use. To use the Precision Cooktop Sensor, choose CONVENTIONAL.
10:35 AM
SELECT COOKWARE TYPE
The selected burner may be used with conventional cookware or with Precision Cooking compatible Bluetooth cookware.
CONVENTIONAL BLUETOOTH COOKWARE/PROBE

When the display shows “PREHEATING” the cookware temperature is increasing. When it reaches the desired set temperature, the word “PREHEATING” will disappear.

COOKTOP

10:35 AM

OFF

Warming Zone
OFF

OFF

175°F
PREHEATING

Use burner controls to update Precision Cooking temperature

OFF

Optimized for:

Cast iron cookware

TO OVEN

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USING THE RANGE: Precision Cooking

Precision Cooking (Cont.)

To Use Two Burners in Sync for Large Cookware (on some models)

1. The front left burner should be turned OFF to begin.
2. Touch the TO COOKTOP banner at the top of the display

The display will indicate when the two burners are ready. Setting the temperature will control both front and left burners.

TO COOKTOP

10:35 AM

COOKTOP

10:35 AM

OVEN

Warming Zone
OFF

For optimal performance,

select material that best

OFF

describes your cookware.

Bake

Broil

Convection

Precision Cooking

Smart Home

More

READY

STAINLESS

OFF

CAST IRON

OTHER

3. Touch Start
OFF

GET CONNECTED

Warming Zone
OFF

10:35 AM OFF

Perfectly prepare a gourmet recipe with confidence using Precision Cooking

TO OVEN
5. If the range has a Bluetooth pan or probe paired, it will prompt for you to choose which type of cookware you wish to use. To use the Precision Cooktop Sensor, choose CONVENTIONAL.
10:35 AM
SELECT COOKWARE TYPE

OFF

OFF

START

The selected burner may be used with conventional cookware or with Precision Cooking compatible Bluetooth cookware.

TO OVEN
4. When prompted, touch the Sync Burners.

CONVENTIONAL BLUETOOTH COOKWARE/PROBE
6. Follow steps 6 – 8 from page 13 to complete.

14

49-2001001 Rev. 3

USING THE RANGE: Precision Cooking

Precision Cooking (Cont.)

Precision Cooking with Compatible Bluetooth Devices

The range is able to communicate via Bluetooth with smart accessories such as Hestan Cue® cookware or the Precision Probe. Each smart accessory must be paired with the range to establish the Bluetooth connection. See Settings ­ Bluetooth.

6. On some models, if you choose the front left burner, the LCD will prompt for you to choose which type of cookware you wish to use. To use Hestan Cue® cookware or Precision Probe, choose BLUETOOTH COOKWARE/PROBE.

Once paired, the Hestan Cue® cookware and Precision probe becomes available as a Precision Cooking option for any burner. Multiple smart accessories may be paired. You will be prompted to choose one to activate each time you use Precision cooking.
(Precision cooking is not available on the warming zone.)

10:35 AM
SELECT COOKWARE TYPE
The selected burner may be used with conventional cookware or with Precision Cooking compatible Bluetooth cookware.

Hestan Cue® Cookware or Precision Probe

CONVENTIONAL BLUETOOTH COOKWARE/PROBE

1. The burner desired for use should be turned OFF to begin.
2. Touch the TO COOKTOP banner at the top of the display.

7. When your paired cookware or probe is detected, you will be prompted to activate it. This turns it on so it is ready for cooking.
10:35 AM

TO COOKTOP

10:35 AM

ACTIVATE COOKWARE

OVEN

Bake

Broil

Convection

Precision Cooking

Smart Home

More

Activate Precision Cooking compatible cookware or Precision Cooking probe. Cookware should be large
enough to span both burners.
CANCEL

3. Touch Start.
OFF OFF

GET CONNECTED

Warming Zone
OFF

10:35 AM OFF

OFF

Perfectly prepare a gourmet recipe with confidence using Precision Cooking
START

TO OVEN
4. When prompted, touch the On/Off button of the desired burner.
10:35 AM
SELECT BURNER

8. If no paired accessories are found, Precision Cooking will cancel. Refer to Settings ­ Bluetooth to pair Hestan Cue® cookware or Precision probe.
10:35 AM
NO COOKWARE PAIRED
This burner works only with compatible Bluetooth cookware or probe.
CANCEL

Press On/O button on desired burner or press Sync Burners button to join the two left burners.
CANCEL

5. If you choose the rear burners or front right, the range will search for your paired smart accessory.

49-2001001 Rev. 3

15

USING THE RANGE: Precision Cooking

Precision Cooking (Cont.)

Hestan Cue® Cookware or Precision Probe (Cont.)

9. Activate your Hestan Cue® cookware or Precision Probe. Refer to the table for instructions for each device.

Supported

Devices

How to Activate

Control with this App

COOKTOP OFF

Warming Zone
OFF

10:35 AM OFF

Hestan Cue® cookware

Firmly double tap the black plastic endcap

Hestan Cue® (by Hestan Smart Cooking)

READY

OFF

Precision Probe

Press side button once

Hestan Cue® (by Hestan Smart Cooking) or SmartHQ

TO OVEN

Use burner controls or mobile app to to set the Precision Cooking temperature.

If it is not activated within 2 minutes, the Precision Cook mode will timeout.
10:35 AM
NO COOKWARE ACTIVATED
Unable to detect active Bluetooth cookware or Precision Cooking probe.
OK
10. When this screen shows, your Hestan Cue® cookware or Precision probe is ready to select the cooking temperature. As you adjust the temperature level at the burner control or in the SmartHQ app, the desired temperature will appear on the display. See section Surface Units ­ Operating the Cooktop Elements. To use Hestan Cue for temperature control and recipes, open the Hestan Cue app and follow on screen instructions.

When the burner is On, the LCD display shows an orange outline.
When the display shows “PREHEATING” the cookware temperature is increasing. When it reaches the desired set temperature, the word “PREHEATING” will disappear.

COOKTOP OFF

Warming Zone
OFF

10:35 AM OFF

175°F

OFF

PREHEATING

Use burner controls to update Precision Cooking temperature

TO OVEN

Precision Device Minimum Temperatures
Device temperature ranges are dependent on burner size: Using the Precision Probe at low temperatures

Small to Medium

Device

Burners (A)

Large Burners (B)

A

A

Hestan Cue®

cookware

100°F ­ 500°F

150°F ­ 500°F

Precision Probe

100°F ­ 200°F

120°F ­ 200°F

A

B

If you are experiencing trouble maintaining lower set temperatures with a precision probe, try changing your set-up by:
Remove the lid from the pot Use a larger diameter pot Use a smaller burner with a pot larger than the
burner.

16

49-2001001 Rev. 3

USING THE RANGE: Precision Cooking

Precision Cooking (Cont.)

Suggested Cooking Temperatures for Common Foods

Food Butter
Chocolate Crepes Eggs
French Toast – 0.50.875″ thick French Toast – 1-1.5″ thick Grilled Sandwiches 0.5-1″ thick Grilled Sandwiches 1.125-2.5″ thick Pancakes Potatoes

Variation Melt Melt and Hold Brown Clarify Melt and Hold
Fried – white and tender Fried – browned and crispy Omelette Scrambled

Temp. (F) 240 150 350 240 115 375
250
350
275 275
375

350

375

350

375

Diced – 0.5-1″ thick

375

Patties

375

Shredded

375

Food Bacon Beef – ground Beef – patties
Beef – steak (rare)
Beef – steak (medium rare)
Beef – steak (medium)
Beef – steak (medium well)
Beef – steak (well)
Chicken – breasts
Chicken – thighs
Chicken – ground Pork – chops
Pork – ground Sausage – ground Sausage – links
Sausage – patties Seafood – fish fillet or steak
Seafood – scallops

Thickness (in)
0.5 – 0.875 1 – 1.5 0.5 – 0.875 1 – 1.5 0.5 – 0.875 1 – 1.5 0.5 – 0.875 1 – 1.5 0.5 – 0.875 1 – 1.5 0.5 – 0.875 1 – 1.5 0.5 – 0.875 1 – 1.5 0.5 – 0.875 1 – 1.5
0.5 – 0.875 1 – 1.5
0.25 – 0.875 1 – 1.5 0.25 – 0.875 0.25 – 0.875 1 – 1.5

Temp. (F)
375 350 375 350 400 375 400 375 375 350 375 350 375 350 375 350 375 350 350 375 350 350 350 350 325 375 425 400 425

49-2001001 Rev. 3

17

USING THE RANGE: Oven Controls

Oven Controls

TO COOKTOP

10:35 AM
OVEN

Bake

Broil

Convection

Precision Cooking

Smart Home

More

GET CONNECTED
Bake
This option allows the user to access traditional the traditional bake mode.
Broil
Broil can be selected to access Broil Low and Broil High. See the Cooking Modes section for more information.
Convection
This option allows you to utilize the convection system to cook in a variety of modes. See the Cooking Modes section for more information. Convection Bake is enabled on your oven. Use WiFi Connect to enable the Convect Roast feature.
Precision Cooking
Precision Cooking is a suite of customized cooking cycles that have been designed for specific foods. The display will guide you through setting the oven and food appropriately for the cycle selected. Precision cooking cycles vary based on food type; see the Cooking Modes section for more detailed information. Use WiFi Connect to enable the Precision Cooking feature.
Smart Home
This option connects you to resources detailing GE Appliances Smart Home solutions and connected partners. Life’s more convenient when you’re connected. It enables you to manage everyday tasks with ease when you can control your appliances from your smart device. With our WiFi Connect appliances and our SmartHQ mobile app, among other things you can: Preheat your oven on your way home from work. Change the oven temperature while you help with
homework. Set and adjust cooking timers during your favorite TV
show. See the WiFi Connect section for instructions on connecting your smart device.
More
Select this option to access the Proof, Warm, Self Clean, and Steam Clean options.

Oven Light
To turn on or off the oven cavity lights, press the . Both cavity lights will be illuminated if using a double oven.
Settings
Press the to access the Settings. See the Settings section for more information.
Favorite
This option allows the user to save their favorite cycles for easy access in the future. After selecting a cooking mode and setting the temperature and any timers, press the to save it as a favorite for future use. After saving a cycle, press the on the main menu to quickly access the saved mode.
Kitchen Timer
This feature works as a countdown timer. Press the , select the amount of time for the timer to operate, and
press Start. The oven will continue to operate once the timer countdown is complete. To turn off the timer, select the and press Clear.
Cook Time
This function counts down cooking time and turns off the oven when the cooking time is complete. Press the during a cycle, select the amount of cooking time, and press Start.
Delay Time
This feature delays the start time for an oven cycle. Use this feature to set a time when you want the oven to start. Select a cycle, then press the . Select the time of day for the oven to turn on and press Start. A cook time can also be programmed if desired.
NOTE: Foods that spoil easily–such as milk, eggs, fish, stuffings, poultry and pork–should not be allowed to sit for more than 1 hour before or after cooking. Room temperature promotes the growth of harmful bacteria. Be sure that the oven light is off because heat from the bulb will speed harmful bacteria growth.
Wi-Fi & Remote Enable
Press GET CONNECTED to connect your oven to Wi-Fi. This option allows you to download content to your oven and control it remotely. The oven must be connected to Wi-Fi before Remote Enable can be activated. For instructions on how to connect your oven, see the Wi-Fi Connect/Remote Enable section under Settings in this manual.
Air Fry (on some models)
Air Fry is a special, no-preheat, cooking mode that is designed to produce foods with a crispier exterior than traditional oven cooking. The Air Fry mode is intended for single rack cooking only.
Use WiFi Connect to enable the Air Fry feature.

18

49-2001001 Rev. 3

USING THE RANGE: Settings

Settings

There are numerous settings that are accessed by pressing in the top right corner of the main screen.

12:30 PM
SETTINGS Wi-Fi & REMOTE ENABLE BLUETOOTH SET CLOCK LOCK CONTROL SABBATH

12:30 PM
SETTINGS
SABBATH SOUND DISPLAY COOKING SYSTEM

Slide up and down to access all the settings

Wi-Fi & Remote Enable
This appliance is configurable to allow remote operation at any time. Do not store any flammable materials or temperature sensitive items inside or on top of this appliance. By using the Wi-Fi Connect feature, you will be able to control essential oven operations such as temperature settings, timers and cooking modes using your smart device.*
Select the then Wi-Fi & Remote Enable – follow the instructions on your oven display and smart device app. It is necessary to turn on Wi-Fi before using Remote Enable on your oven.
Connecting your Wi-Fi Connect Enabled oven
1. Have your smart device ready with the ability to access the internet and download apps.
2. You will need to know the password of your home Wi-Fi router. Have this password ready while you are setting up your GE Appliances oven.
3. On your smart device, visit cafeappliances.com/connect to learn more about connected appliance features and to download the SmartHQ mobile app to connect to your oven.
4. Follow the onscreen instructions in the SmartHQ mobile app to connect your GE Appliances oven. When connected, your oven should show that it is connected to your home Wi-Fi network.
5. If there are issues connecting wirelessly to your oven, please call 800.220.6899 and ask for assistance regarding oven wireless connectivity.
To connect additional smart devices, repeat steps 3 and 4.
Remote Starting your Oven
To be able to start the oven remotely once connected to Wi-Fi, press Remote Enable on the main menu or access Wi-Fi & Remote Enable in the settings menu

and turn Remote Enable on. The oven can now be started remotely using a connected device. The icon must be active to start the oven remotely. To disconnect your smart device from Remote Enable, access the Wi-Fi & Remote Enable settings and turn Remote Enable off.
NOTE: Foods that spoil easily–such as milk, eggs, fish, stuffings, poultry and pork–should not be allowed to sit for more than 1 hour before or after cooking. Room temperature promotes the growth of harmful bacteria. Be sure that the oven light is off because heat from the bulb will speed harmful bacteria growth.
Set Clock
This feature allows you to set the clock and specifies how the time of day will be displayed. Options are for a standard 12-hour clock with AM and PM selections or 24-hour military time display.
Lock Control
Select this option in order to lock the LCD from any undesired screen selections. To unlock the screen, press
and press Unlock on the next screen.
Sabbath
Sabbath mode disables the oven lights (the oven light will not turn on when the door is opened), all sounds (the control will not beep when the screen is pressed), Convection modes, Broil modes, Warm, Proof, and all time functions. Sabbath mode can only be used with traditional Bake. This feature conforms to Jewish Sabbath requirements. Please reference the Sabbath Mode section for more information.
Sound
This setting screen allows you to change the volume, the end of cycle tone, and turn on or off the touch sound.

• Compatible Apple or Android devices and home WiFi network required.

49-2001001 Rev. 3

19

USING THE RANGE: Settings

Settings (Cont.)

Bluetooth® Pairing
Connected features such as the Precision Cooking Probe and Chef Connect enabled products like an over-the-range microwave oven or range hood can be paired using the Bluetooth® feature. To pair those products to the range, press the Settings pad and select Bluetooth®. Select Pair and follow the corresponding instructions included with the mating Bluetooth® enabled product. The range will cancel pairing mode after two minutes if no mating device is detected. Select Remove to confirm product is paired or to un-pair from range.
1. Touch Gear for Settings Menu.
2. Touch Bluetooth in Settings Menu.
When no device is paired, the range will search automatically. This will timeout after 2 minutes if no device is found.

To pair a new Bluetooth device: 1. Scroll down the list to + PAIR NEW DEVICE to add
another. To remove a Bluetooth device: 1. Touch the device name. 2. Touch FORGET THIS DEVICE.
10:35 AM
MWO_VENT 2

FORGET THIS DEVICE

10:35 AM
BLUETOOTH
Scannning for compatiable bluetooth devices… Turn device on and put it in pairing mode.
CANCEL
3. Follow the instructions for device you wish to pair. a. For Chef Connect – Follow the instructions on the mating Chef Connect enabled product. When a Chef Connect product is paired, the Clock time of day will sync automatically across products. b. For Precision Probe – Press side button once. c. For Hestan Cue® cookware Firmly double tap the black plastic endcap.
When devices are paired, they appear in a list that scrolls.
10:35 AM
BLUETOOTH PAN 1 PROBE PAN 2 MWO_VENT 1

Display
This screen shows the options for brightness, clock off, and energy saver. Clock off will remove the clock from the display when the screen is inactive, but it will be shown after pressing the screen.
Cooking
The oven is set to Fahrenheit, however, in this setting the cooking unit can be changed to Celsius.
Auto Recipe Conversion can be turned on in order to automatically reduce the programmed cooking temperature for Convection Bake or Convection Bake Multi. Note that this will only reduce the cooking temperature, not the baking time. When the 12 Hour Shut Off option is turned on, it will automatically shut off the oven after 12 hours of continuous use.
Adjust Temperature allows the oven temperature to be adjusted up to 35°F hotter or down to 35°F cooler. Use this feature if you believe your oven temperature is too hot or cold and wish to change it. For double ovens, the upper and lower oven temperatures are adjusted separately.
System
This screen allows you to clear your saved user data and shows the current software version.

10:35 AM
BLUETOOTH PAN 2 MWO_VENT 1 MWO_VENT 2 PAIR NEW DEVICES

20

49-2001001 Rev. 3

USING THE RANGE: Sabbath

Sabbath

Sabbath mode disables the oven lights (the oven light will not turn on when the door is opened), all sounds (the control will not beep when the screen is pressed), Convection modes, Broil modes, Warm, Proof, and all time functions. Sabbath mode can only be used with traditional Bake. This feature conforms to Jewish Sabbath requirements.

NOTE: If a power outage occurs during when the oven is in Sabbath Mode, the unit will return to Sabbath Mode when power is restored.

Entering Sabbath Mode
Press the on the main screen to access the Settings menu and scroll down to Sabbath.
Start a Sabbath Bake
Use the keypad on the screen to enter the temperature that you would like to use for Sabbath Bake. Once the temperature is set, press the to set the cook time for the cycle in hours and minutes. If using a double oven, you can then set the temperature and time desired for the other cavity by selecting it to the left of the temperature display. If a timer is not set, the oven will start a bake cycle during Sabbath mode and continue until Sabbath mode is turned off. Once you have programmed the temperature and time, press Start. The next screen will display the settings that you programmed for your Sabbath Bake.

Adjusting the Temperature During a Sabbath Bake
If the temperature needs to be adjusted after programming the oven for a Sabbath Bake, press one of the temperature icons displayed on the Sabbath cycle screen and press Enter. This will allow you to adjust the temperature for the cycle. Note that the display will not show that the oven temperature has been changed.
Exit the Sabbath Mode
To exit Sabbath mode, either press the X in the upper right corner if in the programming screen, or press Exit Sabbath if in the cycle screen. There is also an option to turn off the cycle when on the cycle screen by pressing Turn Off, but your oven will still remain in Sabbath mode until you exit the mode. NOTE: If a power outage occurs while the oven is in Sabbath Mode, the unit will return to Sabbath Mode when power is restored, however the oven will return to the off state even if it was in the middle of a bake cycle when the power outage occurred.

12:30 PM

SABBATH i

BAKE TEMP

1

— °F

4

7

2

3

5

6

8

9

0 START

Programming Screen

SABBATH

12:30 PM

EXIT SABBATH

ENTER 200°F

250°F

Oven On 300°F

350°F

TURN OFF 400°F

Select temperature, then press ENTER to edit.
Sabbath Cycle Screen

49-2001001 Rev. 3

21

USING THE RANGE: Oven Racks

Oven Racks
Recommended rack positions for various types of foods are provided in the Cooking Guide. Adjusting rack position is one way to impact cooking results. For example, if you would prefer darker tops on cakes, muffins, or cookies, try moving food one rack position higher. If you find foods are too brown on top try moving them down next time.
When baking with multiple pans and on multiple racks, ensure there is at least 1½” between pans to allow sufficient space for air to flow.
Your Oven may have extension racks and/or traditional flat racks.
To avoid possible burns, place the racks in the desired position before you turn the oven on.
Extension Racks
Always pull the rack out by its upper front rail to its fully open position, when placing or removing cookware.
If extension racks are difficult to extend, lubricate the racks with the graphite lubricant provided with your oven. Remove the rack from the oven, remove debris in the side tracks with a paper towel, shake the graphite lubricant and place 4 small drops on the two bottom tracks of the left and right sides. Open and close the rack several times to distribute the lubricant.
To order additional graphite lubricant, see the Accessories and Consumer Support sections at the end of this manual.
To Remove An Extension Rack:
1. Make sure the rack is pushed all the way into the oven so that side paddles on the rack disengage from the oven support.
2. Slide the rack toward you to the bump (stop position) on the rack support.
3. Firmly grasp both sides of the rack frame and the sliding rack, tilt the front end up and pull it out.
To Replace An Extension Rack:
1. Firmly grasp both sides of the rack frame and the sliding rack.
2. Place the curved end of the rack (stop-locks) onto the oven supports, tilt up the front of the rack and push it in as far as it will go.
If extension racks are difficult to replace or remove, wipe the oven rack supports with vegetable oil. Do not wipe oil on the rack slides.
To Lubricate the Paddle:
Shake lubricant and apply to the moving parts of the paddle mechanisms as shown.
22

The number of rack positions may vary by model.

Fully Open Position

Upper Front Rail

Grasp here

49-2001001 Rev. 3

Aluminum Foil and Oven Liners

USING THE RANGE: Aluminum Foil and Oven Liners / Cookware / Cooking Modes

CAUTION Do not use any type of foil or oven liner to cover the oven bottom. These items can trap heat
or melt, resulting in damage to the product and risk of shock, smoke or fire. Damage from improper use of these items is not covered by the product warranty.
Foil may be used to catch spills by placing a sheet on a lower rack, several inches below the food. Do not use more foil than necessary and never entirely cover an oven rack with aluminum foil. Keep foil at least 1-1/2″ from oven walls to prevent poor heat circulation.

Cookware

Cookware Guidelines
The material, finish, and size of cookware affect baking performance.
Dark, coated and dull pans absorb heat more readily than light, shiny pans. Pans that absorb heat more readily can result in a browner, crisper, and thicker crust. If using dark and coated cookware check food earlier than minimum cook time. If undesirable results are obtained with this type of cookware consider reducing oven temperature by 25°F next time.
Shiny pans can produce more evenly cooked baked goods such as cakes and cookies.

Glass and ceramic pans heat slowly but retain heat well. These types of pans work well for dishes such as pies and custards.
Air insulated pans heat slowly and can reduce bottom browning.
Keep cookware clean to promote even heating. Stoneware heats slowly and retains heat well. It is recommended to preheat this type of cookware if possible. Additional cook time may be required.

Cooking Modes

Your new oven has a variety of cooking modes to help you get the best results. These modes are described below. Refer to the Cooking Guide section for recommendations for specific foods. Remember, your new oven may perform differently than the oven it is replacing.

Temperature Setting
When selecting a temperature, the traditional preset temperatures are shown and can be selected by scrolling horizontally and selecting the desired temperature. If you wish to cook at an alternate temperature, press the temperature in the middle of the screen and a number pad will appear so the desired temperature can be input.
Bake
The traditional bake mode is intended for single rack cooking. This mode uses heat primarily from the lower element but also from the upper element to cook food. To use this mode press the Bake option on the main menu and scroll to the desired temperature and press Start. Preheating is generally recommended when using this mode.
Broiling Modes
Always broil with the door closed. The broil element in this oven is very powerful. Monitor food closely while broiling. Use caution when broiling on upper rack positions as placing food closer to the broil element increases smoking, spattering, and the possibility of fats igniting. Broiling on rack position 6 is not recommended.

Broiling can be used for foods that would typically be grilled. Adjust the rack position in order to vary the intensity of the heat to the food. Place foods closer to the broil element when a seared surface and rare interior are desired. For best performance, center the food below the broil heating element.
Broil
Select Broil on the main menu, then select High or Low depending on the amount of searing and the internal temperature that is preferred. The High setting is best for thinner cuts of meat and/or foods you prefer less done on the interior. The Low setting is preferred for thicker cuts of meat and foods you like to be cooked all the way through. It is not necessary to preheat the oven for these modes.
Convection Modes
These modes utilize heat from the traditional upper and lower elements combined with the convection element and consistent airflow to enhance evenness. Your oven is equipped with Auto Recipe Conversion so that it automatically adjusts the amount of heat to maintain the proper temperature when using the modes with specified temperatures. Preheating is recommended for these modes.

49-2001001 Rev. 3

23

USING THE RANGE: Cooking Modes / Oven Door Camera

Cooking Modes (Cont.)

Convection Bake Multi Rack
This mode has been designed to allow for more even cooking when multiple racks are utilized. Baking time may be slightly longer than what would be expected for a single rack. To use this mode, select Convect, then Bake Multi-Rack, scroll to the desired temperature, and press Start. Preheating is generally recommended when using this mode.
Convection Roast
This mode is intended for roasting whole cuts of meat on a single rack. The utilization of all three elements and direct airflow down from the top of the oven improves browning and reduces cooking time. Check food earlier than the recipe suggests or use the probe when using this mode. To use this mode, select Convect, then press Roast, scroll to the desired temperature, and press Start.
Proof
Proof mode is designed for rising (fermenting and proofing) bread doughs. Press the More option on the main menu, then Proof, then Start. Cover dough well to prevent drying out. Bread will rise more rapidly than at room temperature. NOTE: Do not use the Proof mode for warming food or keeping food hot. The proofing oven temperature is not hot enough to hold foods at safe temperatures.
Warm
Warm mode is designed to keep hot foods at a higher temperature for up to 3 hours. To use this mode, select More from the main menu, then Warm, then press Start. Preheating is not required. Do not use warm to heat cold food other than crisping crackers, chips, or dry cereal. It is also recommended that food not be kept warm for more than 2 hours.

Precision Cooking
These modes provide guidance or pre-set cooking algorithms to assist the user in cooking various types of food. The selection you make in the Precision Cooking menu will guide you to input the information required to help cook your food. At the end of estimated cooking time, check the food to see if it is done to your liking. Note that differences in food shape, preparation and preferences for doneness can impact the time required to cook the food.
Some cycles require the food temperature probe supplied with your oven. The target temperature for the probe is automatically set based on selections made for each food. Always check foods using a secondary food thermometer as probe placement can impact the measured temperature. See Probe section for more details on using and positioning the probe properly.
On some pages i will show up. Press i to access additional information that pertains to the cooking cycles within that category.
Additional cycles will be available through software updates. Connect your oven to have access to these updates. See the Wi-Fi Connect section for details on how to connect your oven.
Pre-Heat
Proper preheating ensures that the oven is hot enough to begin baking. Improper preheating (that is, cooking in the oven that has not come up to set temperature) can negatively affect cooking. Depending on the recipe recommendations, the temperature of your foods when they go into the oven may determine your final baking time and baking results; if you put your food, such as biscuits or breads, in during Pre-heat, they may over brown on top or burn.
IMPORTANT: The more items to be heated in the oven during preheat (this includes multiple racks, baking stones, etc.) will affect the length of your pre-heat time. Always begin baking after the pre-heat signal. The signal will be a beep, indicaotr light or chime. This lets you know your oven is at your needed baking temperature. For best results, turn the oven On before you begin your prep work.

Oven Door Camera (on some models)

The Oven Door Camera allows for remote viewing of the center of the oven cavity using the SmartHQ mobile app. Download the SmartHQ mobile app and follow instructions in the SmartHQ mobile app to connect your range. From the app’s home page, select your range, then tap on the camera icon to start the camera stream to your smart device. The oven lights will illuminate while the camera is streaming. The camera stream will stop if the oven door is opened, and is not allowed during certain modes such as Proof and Self Clean.
24

Soils on the oven door glass and oven cavity light cover may cause an unclear oven camera image. Refer to Care and Cleaning section for door glass cleaning instructions. For best results, clean door glass immediately after spillage once the oven has cooled.
49-2001001 Rev. 3

USING THE RANGE: Probe

Probe

WARNING Consuming undercooked food can result in foodborne illness. Use probe according to
the following instructions to ensure all portions of the food reach minimum safe cooking temperatures. Recommendations for minimum safe food temperatures can be found at foodsafety.gov or IsItDoneYet.gov.
Internal food temperature is frequently used as an indicator of doneness, especially for roasts and poultry. The Probe mode monitors the internal food temperature and turns the oven off when the internal food temperature reaches the programmed temperature.
Always check the temperature at multiple locations in the food with a food thermometer after cooking to ensure that all portions of the food have reached the minimum safe internal temperature for that food.

Proper Probe Placement
After preparing the meat and placing it on the cooking pan follow these instructions for proper probe placement.
Insert the probe into the food, so that the tip of the probe will rest in the center of the thickest part of the food. For best performance the probe should be fully inserted into the food. If the probe is not located properly, it may not accurately measure the temperature of the coolest portion of the food. Some foods, particularly small items, are not well suited for cooking with the probe due to their shape or size.
The probe should not touch bone, fat or gristle.
For whole poultry insert the probe into the thickest part of the breast.
For boneless roasts, insert the probe into the center of the roast.
For bone-in ham or lamb, insert the probe into the center of the lowest large muscle or joint.
For casseroles or dishes such as meatloaf, insert the probe into the center of the dish.
For fish, insert the probe from just above the gill into the meatiest area, parallel to the backbone.
Probe Usage
To use the probe without preheating: 1. Insert the probe into the food (see Proper Probe
Placement). 2. Place the food in the oven and connect the probe into
the probe outlet in the oven.
3. Select the desired cooking mode and temperature. Before pressing start, press the Probe icon at the bottom left of the screen. The probe setting screen will be displayed. Enter the desired internal food temperature and press Start. The probe temperature can be set between 100°F and 200°F.

To use the probe with preheating: 1. Press the desired cook mode (Traditional Bake,
Convection Bake, or Convection Roast) pad and enter the desired cooking temperature. 2. Insert the probe into the food (see Proper Probe Placement). 3. Once the oven is preheated, place the food in the oven and connect the probe to the probe outlet, making sure it is fully inserted. Use caution, the oven walls and probe outlet are hot. 4. The oven will detect that the probe has been inserted and the probe setting screen will be displayed. Enter the desired internal food temperature and press Start. The probe temperature can be set between 100°F and 200°F.
Probe Care Guidelines
Use of probes other than the one provided with this product may result in damage to the probe input jack.
Use the handles of the probe and plug when inserting and removing them from the meat and outlet
To avoid damaging your probe, do not use tongs to pull on the cable when removing it.
To avoid breaking the probe, make sure food is completely defrosted before inserting the probe.
To prevent possible burns, do not unplug the probe from the outlet until the oven has cooled.
Never leave the probe inside the oven during a self or steam clean cycle.
Do not store the probe in the oven.

49-2001001 Rev. 3

25

USING THE RANGE: Cooking Guide

Cooking Guide

FOOD TYPE
Baked Goods Layer cakes, sheet cakes, bundt cakes, muffins, quick breads on a Single Rack
Layer cakes* on Multiple Racks
Chiffon cakes (angel food)
Cookies, biscuits, scones on a Single Rack Cookies, biscuits, scones on Multiple Racks
Yeast Breads
Beef & Pork

RECOMMENDED MODE(S)
Bake Bake Goods
Bake Convection Bake
Bake Bake Goods
Bake Bake Goods
Convection Bake
Proof Bake Bake Goods

Hamburgers

Broil High

Steaks & Chops
Roasts Poultry
Whole chicken
Bone-in chicken breasts, legs, thighs
Boneless chicken breasts
Whole turkey
Turkey Breast
Fish Casseroles Frozen Convenience Foods
Pizza on a Single Rack Pizza on Multiple Racks Potato products, chicken nuggets, appetizers on a Single Rack Potato products, chicken nuggets, appetizers on Multiple Racks

Broil High
Bake Convection Roast
Bake Convection Roast
Broil Low Bake
Broil Low Bake Bake
Convection Roast Bake
Convection Roast Broil Low Bake
Frozen Pizza Single Frozen Pizza Multi Frozen Snacks Single
Frozen Snacks Multi

RECOMMENDED RACK POSITION(S)

ADDITIONAL SUGGESTIONS

3 2 and 4
1 3 2 and 4 2, 4, and 6 2 or 3 3
6
5 or 6 2 or 3

Use shiny cookware.
Use shiny cookware. Ensure adequate airflow (see illustration below).
Use shiny cookware.
Use shiny cookware.
Use shiny cookware. Ensure adequate airflow. Cover dough loosely.
Use a broil pan; move food down for more doneness/less searing. Watch food closely when broiling. For best performance center food
below the broil heater. Use a broil pan; move food down for more doneness/less searing. Watch food closely when broiling. For best performance center food
below the broil heater. Use a low sided pan such as a broil pan. Preheating is not necessary.

2 or 3
3
3
1 3 6 (1/2 inch thick or less) 5 (>1/2 inch) 3 or 4
3 2 and 4 4 or 5 2 and 4

Use a low sided pan such as a broil pan. Preheating is not necessary.
If breaded or coated in sauce avoid Broil High modes. Broil skin side down first. Watch food closely when broiling. For best performance
when broiling, center food below the broil heater. Move food down for more doneness/less searing and up for greater searing/browning when broiling. For best performance when broiling,
center food below the broil heater.
Use a low sided pan such as a broil pan. Preheating is not necessary.
Use a low sided pan such as a broil pan. Preheating is not necessary.
Watch food closely when broiling. For best performance center food below the broil heater.
Place food in oven prior to starting mode. Stagger pizzas left to right, do not place directly over each other. Do not preheat. Use dark cookware for more browning/crisping;
use shiny cookware for less browning. Use dark cookware for more browning/crisping; use shiny cookware
for less browning.

*When baking four cake layers at a time use racks 2 and 4. Place the pans as shown so that one pan is not directly above another.
Cook food thoroughly to help protect against food borne illness. Minimum safe food temperature recommendations for food safety can be found at IsItDoneYet.gov. Make sure to use a food thermometer to take food temperatures.

Rear Placement Front Placement

26

49-2001001 Rev. 3

USING THE RANGE: Air Fry Cooking Guide

Air Fry Cooking Guide (on some models)

Air Fry is a special, no-preheat, cooking mode that is designed to produce foods with a crispier exterior than traditional oven cooking. Select Air Fry, then input the desired set temperature and press Start. The temperature can be set between 300°F and 500°F.
Air Fry Cookware Guidelines
· Only use broil safe cookware when using Air Fry mode. · A dark sheet pan is recommended. A dark pan
promotes better browning and crisping. · Oven baking baskets and baking grids can also be
used. A sheet pan should be placed on the rack below the foods to catch any drippings when using a baking basket.
Primary recommended cookware

General Tips for Air Fry Mode
· The Air Fry mode is designed for cooking on a single rack.
· The Air Fry mode is designed to be used without preheating.
· Rack position 4 is recommended for most foods. Use rack position 3 for thicker foods.
· Foods may cook faster than expected if the oven is already hot when food is placed in the oven.
· When air frying foods with sauce, it is recommended to apply the sauce at the end of cooking.
· If foods are browning too quickly, try a lower rack position or lower oven set temperature.
· For packaged foods, use traditional oven cooking instructions for set temperature and expected cook time.
· It is not necessary to flip or stir food during cooking
· Arrange food in a single layer on the pan, do not overload the pan.
· Always check internal food temperature to confirm minimum safe temperatures have been reached. Minimum safe food temperatures can be found on packages and at IsItDoneYet.gov.

Alternate cookware options

FOOD TYPE
Fresh boneless fish or poultry pieces, breaded such as nuggets, tenders, fillets Fresh bone in chicken wings Fresh bone in chicken drumsticks or thighs
Fresh French fries, thin (< ½ inch)
Fresh French fries, thick (> ½ inch)
Frozen packaged foods

RECOMMENDED RACK POSITION(S)
4
4 3 or 4
4
3 or 4
3 or 4 (use rack position 3 for
thicker foods)

RECOMMENDED

RECOMMENDED

SET TEMPERATURES (F°) COOK TIME (MIN)

NOTES

375-400

15-30

User lower set temperatures for larger pieces. Use shiny cookware.

375-400

25-40

Salt wings or coat in a dry rub, if using sauce apply after cooking or toward the end of cooking

375-400

30-55

User lower set temperatures for larger pieces.

400-425

15-30

Parchment paper is recommended when preparing fresh French fries. For crispier fries,
toss fries in corn starch or rice flour before cooking.

375-400

20-35

Parchment paper is recommended when preparing fresh French fries. For crispier fries,
toss fries in corn starch or rice flour before cooking.

Use traditional oven(not Air Fry) cooking instructions as a guideline for set temperature and cook time. Additional cook time beyond recommended package time may be required for some foods. If oven is hot when starting, food
may cook faster than the minimum package time.

49-2001001 Rev. 3

27

CARE AND CLEANING: Cleaning the Range ­ Exterior

Cleaning the Range ­ Exterior

Be sure all controls are off and all surfaces are cool before cleaning any part of the range.

WARNING

If your range is removed for cleaning, servicing or any reason, be sure the anti-tip device is reengaged properly when the range is replaced. Failure to

take this precaution could result in tipping of the range and can result in death

or serious burns to children or adults.

Control Lockout
If desired, the touch pads may be deactivated before cleaning.
See Lock Controls in the Oven Controls section in this manual.
Clean up splatters with a damp cloth.

You may also use a glass cleaner.
Remove heavier soil with warm, soapy water. Do not use abrasives of any kind.
Reactivate the touch pads after cleaning.

Control Panel
It’s a good idea to wipe the control panel after each use. Clean with mild soap and water or vinegar and water, rinse with clean water and polish dry with a soft cloth.

Do not use abrasive cleansers, strong liquid cleansers, plastic scouring pads or oven cleaners on the control panel–they will damage the finish, including Black Stainless Steel.

Oven Exterior
Do not use oven cleaners, abrasive cleaners, strong liquid cleansers, steel wool, plastic scouring pads, or cleaning powders on the exterior of the oven. Clean with a mild soap and water or vinegar and water solution. Rinse with clean water and dry with a soft cloth. When cleaning surfaces, make sure that they are at room temperature and not in direct sunlight.

If stain on the door vent trim is persistent, use a mild abrasive cleaner and a sponge-scrubber for best results.
Spillage of marinades, fruit juices, tomato sauces and basting liquids containing acids may cause discoloration and should be wiped up immediately. Let hot surfaces cool, then clean and rinse.

Painted Surfaces and Black Stainless Steel

Painted surfaces include the sides of the range and the door, top of control panel and the drawer front. Clean these with soap and water or a vinegar and water solution.

Do not use commercial oven cleaners, cleaning powders, steel wool or harsh abrasives on any painted surface, including Black Stainless Steel.

Stainless Steel – Excluding Black Stainless Steel (on some models)

Do not use a steel wool pad; it will scratch the surface.
To clean the stainless steel surface, use warm sudsy water or a stainless steel cleaner or polish. Always wipe the surface in the direction of the grain. Follow the cleaner instructions for cleaning the stainless steel surface.

To inquire about purchasing cleaning products including stainless steel appliance cleaner or polish, see the Accessories and Consumer Support sections at the end of this manual.

28

49-2001001 Rev. 3

CARE AND CLEANING: Cleaning the Range ­ Interior

Cleaning the Range ­ Interior

The interior of your new oven can be cleaned manually or by using Steam Clean or Self Clean modes. Spillage of marinades, fruit juices, tomato sauces and basting liquids containing acids may cause discoloration and should be wiped up immediately. Let hot surfaces cool, then clean and rinse.

IMPORTANT: For models with Oven Camera in the door: If door glass or oven cavity light cover is not clean, camera image clarity may be affected. Please follow directions below to properly clean the door glass. For best results, clean door glass and oven light cover immediately after spillage once the oven has cooled.

Manual Cleaning

Do not use oven cleaners (unless certified for selfcleaning oven), abrasive cleaners, strong liquid cleansers, steel wool, or scouring pads on the interior of the oven. For soils on the oven bottom and other enameled surfaces, use a gentle abrasive containing oxalic acid, such as Bar Keepers Friend®, with a

non-scratch sponge. Take care not to apply any abrasive cleaners or sponges to the door glass, as it will scratch the reflective coating. The oven interior and door glass may be cleaned using a soft cloth with a mild soap and water, or vinegar and water solution. After cleaning, rinse with clean water and dry with a soft cloth.

Steam Clean Mode
The Steam Clean feature is for cleaning light soil from your oven at a lower temperature than Self Clean. To use the Steam Clean feature:
1. Start with the oven at room temperature. 2. Wipe excess grease and soils from the oven. 3. Pour one cup of water onto the bottom of the oven. 4. Close the door.

5. Touch the LCD screen, select Oven. Select More, and then select Steam Clean.
Do not open the door during the 30 minute steam clean as this will decrease the steam clean performance. At the end of the Steam Clean cycle, soak up the remaining water, and wipe the moisture-softened soil from the oven walls and door.

Self Clean Mode (on some models)
Read Self-Cleaning Oven Safety Instructions at the beginning of this manual before using the Self Clean Mode. Self Clean uses very high temperatures to clean the oven interior. For a moderately soiled oven, run a 3 hour self-clean cycle. For a heavily soiled oven, run a 5 hour self-clean cycle. Only self- clean (black) racks may remain in the oven during the self-clean cycle. All other items, including nickel plated (silver) racks, should be removed. If nickel plated (silver) racks are left in the oven during a self-clean cycle, the racks will tarnish. If either type of rack is left in the oven during a self-clean cycle, the rack may become difficult to slide. See the Oven Racks section for instructions on how to improve.
IMPORTANT: The health of some birds is extremely sensitive to the fumes given off during the self-cleaning cycle of any range. Move birds to another wellventilated room.
To use the Self Clean feature:
1. Start with the oven at room temperature.
2. Wipe excess grease and soils from the oven and interior door.
3. Remove all items other than self-clean (black) racks, if desired. Refer to the Rack portion of the Cleaning the Range section of this manual for important details about self clean (black) racks.

4. Close the door.
5. Select the More option from the menu and then select Self Clean.
6. Select any clean time between 3 and 5 hours on the LCD screen and press the Start/Cancel button to the right of LCD screen.
You cannot open the door during the self-clean cycle. The door will remain locked after the self-clean cycle until the oven cools below the unlocking temperature. At the end of the self-clean cycle, allow the oven to cool and wipe any ash out of the oven. To Stop a Self-Clean Cycle
press the Start/Cancel button to the right of LCD screen. Wait until the oven has cooled below the locking temperature to unlatch the door. You will not be able to open the door right away unless the oven has cooled below the locking temperature. On Some Models: The surface units are automatically disabled during the self-clean cycle. Make sure that all surface unit controls are turned off at all times during the self-clean cycle. Wait until the self-clean cycle is finished to set and use the surface units.

Racks
All racks can be washed with warm, soapy water. Enameled (not shiny) racks can be left in the cavity during self clean.

Racks may be more difficult to slide, especially after a self-clean. Put some vegetable oil on a soft cloth or paper towel and rub onto the left and right edges.

49-2001001 Rev. 3

29

CARE AND CLEANING: Cleaning the Range ­ Interior/ Glass Cooktop

Cleaning the Range ­ Interior (Cont.)

Oven Heating Elements
Do not clean the bake element or the broil element. Any soil will burn off when the elements are heated. The bake element is not exposed and is under the oven floor. Clean the oven floor with warm, soapy water.

Wipe up heavy soil on the oven bottom.

Glass Cooktop

Normal Daily Use Cleaning
For models with Precision Cooktop Sensor on the left front element: ONLY use water and dish detergent on the Precision Cooktop Sensor. Do not use cream based cleaners. Cleaners that have grit can cause build up around sensor and restrict its ability to move freely.
To maintain and protect the surface of your glass cooktop, follow these steps:
1. Before using the cooktop for the first time, clean it with ceramic cooktop cleaner. This helps protect the top and makes cleanup easier.
2. Regular use of ceramic cooktop cleaner will help keep the cooktop looking new.
3. Shake the cleaning cream well. Apply a few drops of a ceramic cooktop cleaner directly to the cooktop.

4. Use a paper towel or non-scratch cleaning pad for Ceramic Cooktops to clean the entire cooktop surface.
5. Use a dry cloth or paper towel to remove all cleaning residue. No need to rinse.
NOTE: It is very important that you DO NOT heat the cooktop until it has been cleaned thoroughly.
For cleaning videos and instructions, scan the QR
code with your device.

Burned-On Residue
NOTE: DAMAGE to your glass surface may occur if you use scrub pads other than those recommended.
For models with Precision Cooktop Sensor on the left front element: ONLY use non-scratch pads to clean the surface of the Precision Cooktop Sensor. DAMAGE to the sensor surface may occur if you use scrub pads that are abrasive.
1. Allow the cooktop to cool.
2. Spread a few drops of ceramic cooktop cleaner on the entire burned residue area.
3. Using the included non-scratch cleaning pad for ceramic cooktops, rub the residue area, applying pressure as needed.

4. If any residue remains, repeat the steps listed above as needed.
5. For additional protection, after all residue has been removed, polish the entire surface with ceramic cooktop cleaner and a paper towel.
Use a non-scratch cleaning pad for Ceramic Cooktops.

30

49-2001001 Rev. 3

CARE AND CLEANING: Glass Cooktop

Glass Cooktop (Cont.)

Heavy, Burned-On Residue
For models with Precision Cooktop Sensor on the left front element: ONLY use non-scratch pads to clean the surface of the Precision Cooktop Sensor. DAMAGE to the sensor surface may occur if you use scrub pads that are abrasive.
1. Allow the cooktop to cool.
2. Use a single-edge razor blade scraper at approximately a 45° angle against the glass surface and scrape the soil. It will be necessary to apply pressure to the razor scraper in order to remove the residue.
3. After scraping with the razor scraper, spread a few drops of ceramic cooktop cleaner on the entire burned residue area. Use the non-scratch cleaning pad to

remove any remaining residue. 4. For additional protection,
after all residue has been removed, polish the entire surface with ceramic cooktop cleaner and a paper towel.
The ceramic cooktop scraper and all recommended supplies are available through our Parts Center. See the Accessories and Consumer Support sections at the end of this manual.
NOTE: Do not use a dull or nicked blade.

Precision Cooktop Sensor
1. Allow cooktop to cool.
2. Apply soapy water to a non-abrasive sponge and spread across any residue on the sensor.
3. Using the sponge, rub the residue area applying pressure as needed
4. If any residue remains, repeat the steps listed above as needed.
5. Wipe the sensor with a wet towel or sponge to remove any soap.

6. Dry the sensor after cleaning using dry towel.
IMPORTANT: Make sure sensor is dry before cooking. If sensor is not clean and dry cooking performance could be affected. Do not use cream based cleaners, abrasive pads or razor blades on sensor surfaces.

Metal Marks and Scratches
1. Be careful not to slide pots and pans across your cooktop. It will leave metal markings on the cooktop surface.
These marks are removable using the ceramic cooktop cleaner with the non- scratch cleaning pad for Ceramic Cooktops.
2. If pots with a thin overlay of aluminum or copper are allowed to boil dry, the overlay may leave black discoloration on the cooktop.

This should be removed immediately before heating again or the discoloration may be permanent.
NOTE: Carefully check the bottom of pans for roughness that would scratch the cooktop.
3. Be careful not to place aluminum baking sheets or aluminum frozen entrée containers on a hot cooktop surface. It will leave shinny dots or markings on the cooktop surface. These markings are permanent and cannot be cleaned off.

Damage from Sugary Spills and Melted Plastic

Special care should be taken when removing hot substances to avoid permanent damage of the glass surface. Sugary spillovers (such as jellies, fudge, candy, syrups) or melted plastics can cause pitting of the surface of your cooktop (not covered by the warranty) unless the spill is removed while still hot. Special care should be taken when removing hot substances.

Be sure to use a new, sharp razor scraper. Do not use a dull or nicked blade.

1. Turn off all surface units. Remove hot pans. 2. Wearing an oven mitt:
   a. Use a single-edge razor blade scraper to move the spill to a cool area on the cooktop.
   b. Remove the spill with paper towels.

3. Any remaining spillover should be left until the surface of the cooktop has cooled.
4. Don’t use the surface units again until all of the residue has been completely removed.
NOTE: If pitting or indentation in the glass surface has already occurred, the cooktop glass will have to be replaced. In this case, service will be necessary.

49-2001001 Rev. 3

31

CARE AND CLEANING: Oven Probe / Oven Light

Oven Probe

The temperature probe may be cleaned with soap and water or a soap-filled scouring pad. Cool the temperature probe before cleaning. Scour stubborn spots with a soap-filled scouring pad, rinse and dry.
To order additional temperature probes, see the Accessories and Consumer Support sections at the end of this manual.
Do not immerse the temperature probe in water. Do not store the temperature probe in the oven. Do not leave the temperature probe inside the oven
during a self or steam clean cycle.
Oven Light

WARNING

SHOCK OR BURN HAZARD: Before replacing oven light bulb, disconnect the electrical power to the range at the main fuse or circuit breaker panel. Failure to do so may result in electric shock or burn.

CAUTION

BURN HAZARD: The glass cover and bulb should be removed when cool. Touching hot glass with bare hands or a damp cloth can cause burns.

Oven Light Replacement (on some models)

To remove: 1. Turn the glass cover counterclockwise 1/4 turn until the tabs
of the glass cover clear the grooves of the socket. Wearing latex gloves may offer a better grip.
2. Using gloves or a dry cloth, remove the bulb by pulling it straight out.
To replace:
1. Use a new 120/130-volt halogen bulb, not to exceed 50 watts. Replace the bulb with the same type of bulb that was removed. Be sure the replacement bulb is rated 120 volts or 130 volts (NOT 12 volts).
2. Using gloves or a dry cloth, remove the bulb from its packaging. Do not touch the bulb with bare fingers. Oil from skin will damage the bulb and shorten its life.
3. Push the bulb straight into the receptacle all the way.
4. Place the tabs of the glass cover into the grooves of the socket. Turn the glass cover clockwise 1/4 turn. For improved lighting inside the oven, clean the glass cover frequently using a wet cloth. This should be done when the

oven is completely cool. 5. Reconnect electrical power to the oven.
Receptacle Socket
G9 Bulb Tab
Glass cover

Receptacle
Use gloves or cloth

Oven Light Replacement (on some models)

To remove: 1. Turn the glass cover counterclockwise
1/4 turn until the tabs of the glass cover clear the grooves of the socket. Wearing latex gloves may offer a better grip.
2. Remove the bulb by turning it counterclockwise.

To replace: 1. Replace bulb with a new 40-watt appliance bulb. Insert the
bulb and turn it clockwise until it is tight.
2. Place the tabs of the glass cover into the grooves of the socket. Turn the glass cover clockwise 1/4 turn.
For improved lighting inside the oven, clean the glass cover frequently using a wet cloth. This should be done when the oven is completely cool.

3. Reconnect electrical power to the oven.

32

49-2001001 Rev. 3

CARE AND CLEANING: Oven Light / Oven Doors

Oven Light (Cont.)

Oven Light Replacement (on some models)

The oven light bulb is covered with a removable glass cover that is held in place with a bail-shaped wire. Remove the oven door, if desired, to reach the cover easily. See the Lift-Off Oven Door section for detailed oven door removal instructions.

Replacing the Light Bulb:
1. Disconnect electrical power to the range.
2. Hold the glass cover stable, so it doesn’t fall when released.
3. Slide near the indent of the cover holder until the cover is released. Do not remove any screws to release the glass cover.
4. Replace bulb with a 40-watt household appliance bulb. Do not touch hot bulb with hand or wet cloth. Only remove bulb when it is cool.
5. Hold glass cover stable over new bulb.

6. Pull the wire cover holder near the indent until the

indent in the

wire cover

Glass cover (on self clean

holder is located model only)

in the indent of

the glass cover.

7. Connect electrical power to range.

Indent

Wire cover holder

Oven Doors

Lift-Off Lower Oven Door
The door is very heavy. Be careful when removing and lifting the door.
Do not lift the door by the handle.
For models with oven camera, the camera harness must be removed before removing the door. Open the warming drawer and disconnect the camera harness by unhooking the connector that is snapped into the front frame bracket before door removal.
To remove the door: 1. Fully open the door.
2. Pull the hinge locks down toward the door frame, to the unlocked position. A tool, such as a small flat-blade screwdriver, may be required.
3. Firmly grasp both sides of the door at the top.
4. Close door to the door removal position. The door should be open approximately 3″ with no obstruction above the door.
5. Lift door up and out until both hinge arms are clear of the slots.
Slot

To replace the door: 1. Firmly grasp both sides of the door at the top.
2. Starting on the left side, with the door at the same angle as the removal position, seat the indentation of the hinge arm into the bottom edge of the hinge slot. The notch in the hinge arm must be fully seated into the bottom of the slot. Repeat for right side.
3. Fully open the door. If the door will not fully open, the indentation is not seated correctly in the bottom edge of the slot.
4. Push the hinge locks up against the front frame of the oven cavity, to the locked position.
5. Close the oven door.

Hinge arm

Hinge lock
Push hinge locks up to lock

Bottom edge of
slot

Hinge arm

Hinge lock Pull hinge locks down to unlock

Removal position

Indentation

49-2001001 Rev. 3

33

CARE AND CLEANING: Removable Storage Drawer

Removable Storage Drawer

The storage drawer is a good place to store cookware and bakeware. Do not store plastics or flammable material in the drawer.

The storage drawer may be removed for cleaning under the range. Clean the storage drawer with a damp cloth or sponge. Never use harsh abrasives or scouring pads.

Removing the Push to Open Storage Drawer:

Replacing the Storage Drawer:

1. Push the center of the drawer in and allow it to slide out.

Left drawer rail guide

Right drawer rail guide

2. Pull drawer straight out until it stops.

3. While pushing in the left rail release tab and the right rail release tab, continue to pull the drawer forward.

1. Move ball bearing slide to the front of both the rail guides.
2. Rest the left drawer rail inside the inner left rail guide channel at the bottom and slide it in slightly.

4. Continue to pull forward until it is completely detached from the oven.

Left drawer rail

Drawer rail

Rail channel (Make sure rail is completely in the channel before sliding drawer in slightly.)

Drawer rail in channel

3. Place the right drawer rail inside the inner right rail guide channel at the top and slide it in slightly.

Right drawer rail

Drawer rail

Drawer rail in channel
Rail channel (Make sure rail is completely in the channel before sliding drawer in slightly.)
4. Keep the drawer straight (no need to tilt) and slide the drawer all the way in.

34

49-2001001 Rev. 3

TROUBLESHOOTING TIPS

Troubleshooting tips … Before you schedule service

Save time and money! Review the charts on the following pages first and you may not need to schedule service. Check out self-help videos and FAQ at cafeappliances.com/support.

Problem
Surface units do not work properly or flashing power setting.
Surface unit setting changed or turned off unexpectedly. Scratches (may appear as cracks) on cooktop glass surface.
Areas of discoloration on the cooktop.
Plastic melted to the surface. Pitting (or indentation) of the cooktop. My new oven doesn’t cook like my old one. Is something wrong with the temperature settings? Food does not bake properly.
Food does not broil properly.
Oven temperature too hot or too cold.

Possible Cause

What To Do

Improper cookware being used.

Wrong pan type. Use a magnet to check that cookware is inductioncompatible. Use a flat induction-capable pan that meets the minimum size for the element being used. See the Pan size and shape section.

Pan is too small.

Pan size is below the minimum size for the element. See the Pan size and shape section. Use smaller element.

Pan not positioned correctly.

Center the pan in the cooking zone.

Pan is not in full contact with glass surface. Pan must be flat.

In some areas, the power (voltage) may Cover pan with a lid until desired heat is obtained. be low.

A fuse in your home may be blown or the circuit breaker tripped.

Replace the fuse or reset the circuit breaker.

Cooktop controls improperly set.

Check to see that the control is set properly. Press On then + or –

High cooktop temperature.

Allow the internal fan to cool the cooktop. Check if pan boiled dry.

Incorrect cleaning methods being used. Scratches are not removable. Tiny scratches will become less visible in time as a result of cleaning.

Cookware with rough bottoms being used or coarse particles (salt or sand) were between the cookware and the surface of the cooktop. Cookware has been slid across the cooktop surface.

To avoid scratches, use the recommended cleaning procedures. Make sure bottoms of cookware are clean before use, and use cookware with smooth bottoms.

Food spillovers not cleaned before next See the Cleaning the glass cooktop section. use.

Hot surface on a model with a lightcolored cooktop.

This is normal. The surface may appear discolored when it is hot. This is temporary and will disappear as the glass cools.

Hot cooktop came into contact with plastic placed on the hot cooktop.

See the Glass surface–potential for permanent damage section in the Cleaning the glass cooktop section.

Hot sugar mixture spilled on the cooktop. Call a qualified technician for replacement.

Your new oven has a different cooking system from your old oven and therefore may cook differently than your old oven.

For the first few uses, follow your recipe times and temperatures carefully. If you still think your new oven is too hot or too cold, you can adjust the temperature yourself to meet your specific cooking preference. NOTE: This adjustment affects Bake, and Convection Bake temperatures; it will not affect Broil or Clean.

Oven controls improperly set.

See the Cooking Modes section.

Rack position is incorrect or rack is not See the Cooking Modes section and Cooking Guide. level.

Incorrect cookware or cookware of improper size being used.

See the Cookware section.

Oven temperature needs adjustment. See the Special Features section.

Ingredient substitution.

Substituting ingredients can change the recipe outcome.

Oven controls improperly set.

Make sure you select the appropriate broil mode.

Improper rack position being used.

See Cooking Guide for rack location suggestions.

Food being cooked in a hot pan.

Make sure cookware is cool.

Cookware not suited for broiling.

Use a pan specifically designed for broiling.

The probe is plugged into the outlet in the oven.

Unplug and remove the probe from the oven.

Aluminum foil used on the broiling pan and grid has not been fitted properly and slit as recommended.

If using aluminum foil conform to pan slits.

In some areas the power (voltage) may Preheat the broil element for 10 minutes. be low.

Oven temperature needs adjustment. See the Special Features section.

49-2001001 Rev. 3

35

TROUBLESHOOTING TIPS

Troubleshooting tips … Before you schedule service

Problem
Oven does not work or appears not to work.

Possible Cause
Plug on range is not completely inserted in the electrical outlet.
A fuse in your home may be blown or the circuit breaker tripped.
Oven controls improperly set.
Oven is in Sabbath Mode.

“Crackling” or “popping” sound.
Why is my range making a “clicking” noise when using my oven? Clock and timer do not work.
Oven door is crooked.

This is the sound of the metal heating and cooling during both the cooking and cleaning functions.
Your range cycles the heating elements by turning relays on and off to maintain the oven temperature.
A fuse in your home may be blown or the circuit breaker tripped.
Plug on range is not completely inserted in the electrical outlet.
Oven controls improperly set.
The door is out of position.

Oven light does not work. Oven will not self-clean.
Oven will not steam clean.

Light bulb is loose or defective. Pad operating light is broken. The temperature is too high to set a self-clean operation. Oven controls improperly set. The probe is plugged into the outlet in the oven. Display flashes HOT.

Excessive smoking during clean cycle.

Oven controls improperly set. Oven door is not closed. Excessive soil or grease.

Excessive smoking during broiling.
Oven door will not open after a clean cycle.
Oven not clean after a clean cycle.

Food too close to burner element.
Oven too hot.
Oven controls improperly set. Oven was heavily soiled.

“LOCK DOOR” flashes in the display. DOOR LOCK light is on when you want to cook.
“F– and a number or letter” flash in the display.

The self-clean cycle has been selected but the door is not closed. The oven door is locked because the temperature inside the oven has not dropped below the locking temperature. You have a function error code.
If the function code repeats.

What To Do
Make sure electrical plug is plugged into a live, properly grounded outlet. Replace the fuse or reset the circuit breaker.
See the Using the Oven section. Verify, that the oven is not in Sabbath Mode. See the Special Features section. This is normal.
This is normal.
Replace the fuse or reset the circuit breaker.
Make sure electrical plug is plugged into a live, properly grounded outlet. See the Using the kitchen timer section. Because the oven door is removable, it sometimes gets out of position during installation. To straighten the door, re-install the door. See the “Lift-Off Oven Door” instructions in the “Care and Cleaning” section. Tighten or replace bulb. Call for service. Allow the oven to cool and reset the controls.
See the Cleaning the Oven section. Remove the probe from the oven.
Allow the oven to cool to room temperature and reset the controls. See the Using Steam Clean section. Make sure you close the door to start steam clean cycle. Press the Cancel/Off pad. Open the windows to rid the room of smoke. Wait until the LOCKED light goes off. Wipe up the excess soil and reset the clean cycle. Lower the rack position of the food.
Allow the oven to cool below locking temperature.
See the Cleaning the Oven section. Clean up heavy spillovers before starting the clean cycle. Heavily soiled ovens may need to self-clean again or for a longer period of time. Close the oven door.
Press the Cancel/Off pad. Allow the oven to cool.
Press the Cancel/Off pad. Allow the oven to cool for one hour. Put the oven back into operation. Disconnect all power to the oven for at least 30 seconds and then reconnect power. If the function error code repeats, visit cafeappliances.com/service.

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TROUBLESHOOTING TIPS

Troubleshooting tips … Before you schedule service

Problem
Display goes blank.
Oven or cooktop will not stay set. Power outage, clock flashes.
“Burning” or “oily” odor emitting from the vent. Strong odor.
Fan noise.
My oven door glass appears to be “tinted” or have a “rainbow” color. Is this defective? Sometimes the oven takes longer to preheat to the same temperature.
Display flashes. Control signals after entering cooking time or start time.

Possible Cause
A fuse in your home may be blown or the circuit breaker tripped. The clock is turned off. Function error.
Power outage or surge.
This is normal in a new oven and will disappear in time. An odor from the insulation around the inside of the oven is normal for the first few times the oven is used. A convection fan may automatically turn on and off.
A cooling fan may automatically turn on and off. No. The inner oven glass is coated with a heat barrier to reflect the heat back into the oven to prevent heat loss and keep the outer door cool while baking. Cookware or food in oven.
Number of racks in oven.
Different cooking modes.
Power failure. You forgot to enter a bake temperature or cleaning time.

What To Do
Replace the fuse or reset the circuit breaker.
See the Special features section. Disconnect all power for at least 30 seconds and then reconnect power. If repeating, visit cafeappliances.com/ service. Reset the clock. If the oven was in use, you must reset it by pressing the Cancel/Off pad, setting the clock and resetting any cooking function. To speed the process, set a self-clean cycle for a minimum of 3 hours. See the Cleaning the Oven section. This is temporary and will go away after several uses or a self-clean cycle.
This is normal. The fan is designed to operate intermittently to maximize cooking evenness. The convection fan will operate during preheat of the bake cycle. The fan will turn off after the oven is heated to the set temperature. This is normal. This is normal. The cooling fan will turn off and on to cool internal parts. It may run after the oven is turned off. This is normal. Under certain light or angles, you may see this tint or rainbow color.
The cookware or food in the oven will cause the oven to take longer to preheat. Remove items to reduce preheat time. Adding more racks to the oven will cause the oven to take longer to preheat. Remove some racks. The different cooking modes use different preheat methods to heat the oven for the specific cooking mode. Some modes will take longer than others (i.e. convection bake). Reset the clock. Touch the Bake pad and desired temperature or the Self Clean pad and desired clean time.

Oven racks are difficult to slide.
Steam from the vent.

The shiny, silver-colored racks were cleaned in a self-clean cycle.
When using the ovens, it is normal to see steam coming out of the oven vents. As the number of racks or amount of food being cooked increases, the amount of visible steam will increase.

Apply a small amount of vegetable oil to a paper towel and wipe the edges of the oven racks with the paper towel. Do not spray with Pam® or other lubricant sprays.
This is normal.

Water remaining on oven floor This is normal. after Steam Clean cycle.

Oven will not work remotely Router issues, no wireless signal, etc.

Oven is not connected.

Remote enable is off

“Probe” appears in the display.

This is reminding you to enter a probe temperature after plugging in the probe.

Precision probe actual temperature is not stable while charger is inserted

Electrical noise is impacting the signal.

Remove any remaining water with a dry cloth or sponge.
For assistance with oven wireless network connectivity, please call 1-800-220-6899.
Turn remote enable on (see Settings section of this manual) Enter a probe temperature.
Probe should be charged before cooking. Do not leave probe plugged in while cooking.

49-2001001 Rev. 3

37

TROUBLESHOOTING TIPS

Troubleshooting tips … Before you schedule service

Problem
My precision probe JXSOUSV1 won’t pair My precision probe is not accurately maintaining low temperatures Pan won’t pair or activate when tapping handle
Experiencing performance or minor technical issues including seeing 20°F or 100°F as set temperature The unit cancelled my precision cooking mode
Unable to reach set temperature in Precision Cooking mode
Hestan Cue cookware battery life does not last as long as expected Oven camera image is not clear

Possible Cause

What To Do

Existing precision probes are not compatible Connect a model compatible precision probe. with new features.

The pot size, pot set-up, and/or burner size Remove the lid, use a larger diameter pot, or use a smaller

you are using may be unsuitable to hold low burner. Please keep your unit connected and install upcoming

temperatures.

updates to improve performance.

Tapping force is too light.

Double tap the pan with firm taps (or knock) on the black plastic endcap.

Battery in pan is low or dead.

Replace AAA battery, installing with positive end out of handle.

Using different pan hardware.

Check that your pan has a black endcap that unscrews from the end of the handle. Pans with an oval module reading “Hestan Cue®” will not work with Café appliances.

Old unit or pan software.

Connect your unit to the SmartHQ mobile app and update unit software. Connect your unit and pan to the Hestan Smart Cooking app and update pan software.

Battery in device is low or dead. Old unit or pan software.
Your precision cooking device has gone out of range. Your precision cooking device had a computation malfunction. The unit lost communication with your precision cooking device.
Some cooking techniques and set temperatures in combination may trigger a fault in the temperature sensing algorithm. Boiling water or cooking liquid based foods at high temperatures will result in temperature stalls close to the set temperature.
Limitation of Hestan Cue cookware design

Replace AAA battery in pan, or charge probe. Connect your unit to the SmartHQ mobile app and update unit software. Connect your unit and pan to the Hestan Smart Cooking app and update pan software. This could indicate a problem with the device. If the problem persists, please contact the device manufacturer.
This could indicate a problem with the device or the unit. If the problem persists, please contact the device or unit manufacturer. Re-start the precision cooking mode and if problem persists under the same conditions but is not consistent in other use cases, contact the unit manufacturer. Use temperature settings for pan frying, sautéing, and searing when using Hestan Cue cookware or built-in conventional Precision Cooktop Sensor. The Precision Cooking Probe accessory can be used to control liquid temperatures between 100-200 degrees F for slow cooking, simmering, and advanced cooking techniques like Sous Vide. Replace battery

Oven door glass is dirty

Follow directions in Care and Cleaning section to properly clean oven door glass.

No image on oven camera app

Camera cable unplugged

Check to make sure camera cable is plugged into bottom of door.

Camera stream color fluctuates between red and green tint
Reflection of the kitchen or reflections of the door mask pattern are visible in the camera image.
Camera stops and starts intermittently while streaming. Sometimes stream is disconnected and must be manually restarted.
Camera image appears darker than when camera stream started

Auto white balancing of camera
Reflections are likely when kitchen has very bright lighting that shines onto the oven door or onto surfaces in front of the oven. Poor/suboptimal internet connection
Optimized camera settings need to be re-set

if fluctuation occurs for longer than 30 seconds, reach out to service. If internet connection is suboptimal, you may experience frequent resetting of the camera stream, which will trigger color fluctuation Dim kitchen lights and or close window blinds when using the oven camera. If lighting modification is not possible, then a kitchen towel could be hung off door handle to block ambient light. Check internet connection. If internet connection is suboptimal, you may experience frequent resetting of the camera stream
Open and close oven door or STOP and restart camera stream.

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49-2001001 Rev. 3

Notes

49-2001001 Rev. 3

39

Notes

40

49-2001001 Rev. 3

Notes

49-2001001 Rev. 3

41

LIMITED WARRANTY

Café Electric Range Limited Warranty

cafeappliances.com
All warranty service is provided by our Factory Service Centers, or an authorized service technician. To schedule service online, visit us at cafeappliances.com/service. Please have your serial number and your model number available when scheduling service.
Servicing your appliance may require the use of the onboard data port for diagnostics. This gives a Café factory service technician the ability to quickly diagnose any issues with your appliance and helps Café improve its products by providing Café with information on your appliance. If you do not want your appliance data to be sent to Café, please advise your technician not to submit the data to Café at the time of service.

For the period of
One year From the date of the original purchase

Café will replace
Any part of the range which fails due to a defect in materials or workmanship. During this limited one-year warranty, Café will provide, free of charge, all labor and in-home service to replace the defective part.

What Café will not cover: Service trips to your home to teach you how to use
the product.
Improper installation, delivery or maintenance. Failure of the product if it is abused, misused,
modified or used for other than the intended purpose
or used commercially.
Damage to the glass cooktop caused by use of cleaners other than the recommended cleaning
creams and pads.
Damage to the glass cooktop caused by hardened spills of sugary materials or melted plastic that are not cleaned
according to the directions in the Owner’s Manual.
Replacement of house fuses or resetting of circuit breakers.
Damage to the product caused by accident, fire, floods or acts of God.

Damage to finish, such as surface rust, tarnish, or small blemishes not reported within 48 hours of delivery.
Incidental or consequential damage caused by possible defects with this appliance.
Damage caused after delivery. Product not accessible to provide required service. Service to repair or replace light bulbs, except for
LED lamps. Effective January 1, 2022, cosmetic damage to the
glass cooktop such as, but not limited to, chips,
scratches, or baked on residue not reported within 90
days of installation. Effective January 1, 2022,
damage to the glass cooktop
due to impact or misuse. See
example.

Staple your receipt here. Proof of the original purchase date is needed to obtain service under the warranty.

EXCLUSION OF IMPLIED WARRANTIES
Your sole and exclusive remedy is product repair as provided in this Limited Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law.
This limited warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. If the product is located in an area where service by a Café Authorized Servicer is not available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized Café Service location for service. In Alaska, the limited warranty excludes the cost of shipping or service calls to your home. Some states do not allow the exclusion or limitation of incidental or consequential damages. This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.
Warrantor: GE Appliances, a Haier company Louisville, KY 40225
Extended Warranties: Purchase a Café extended warranty and learn about special discounts that are available while your warranty is still in effect. You can purchase it online anytime at
cafeappliances.com/extended-warranty
Café Service will still be there after your warranty expires.

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49-2001001 Rev. 3

ACCESSORIES

Accessories
Looking For Something More?
Café offers a variety of accessories to improve your cooking and maintenance experiences! Refer to the Consumer Support page for website information. The following products and more are available:
Accessories
Custom Handles Small Broiler Pan (8 ¾ ” x 1 ¼” x 13 ½ “) Large Broiler Pan (12 ¾ ” x 1 ¼” x 16 ½ “) XL Broiler Pan (17 ” x 1 ¼” x 19 1/4″)
Parts
Oven racks Oven elements Light bulbs Probe
Cleaning Supplies
CitruShineTM Stainless Steel Wipes Stainless Steel Appliance Cleaner Non- scratch Cleaning Pads for Ceramic Cooktops Ceramic Cooktop Cleaner Ceramic Cooktop Scraper Kit (Kit includes cream and cooktop scraper) *The large broiler pan does not fit in 20″/24″ ranges. ** The XL broiler pan does not fit in 24″ wall ovens, 27″ drop-ins or 20″/24″ range.
NOTE: Go to cafeappliances.com to view recommended cleaners.

49-2001001 Rev. 3

43

CONSUMER SUPPORT

Consumer Support
Café Website
Have a question or need assistance with your appliance? Try the Café website 24 hours a day, any day of the year! You can also shop for more great Café products and take advantage of all our on-line support services designed for your convenience. In the US: cafeappliances.com
Register Your Appliance
Register your new appliance on-line at your convenience! Timely product registration will allow for enhanced communication and prompt service under the terms of your warranty, should the need arise. You may also mail in the pre-printed registration card included in the packing material. In the US: cafeappliances.com/register
Schedule Service
Expert Café repair service is only one step away from your door. Get on-line and schedule your service at your convenience any day of the year. In the US: cafeappliances.com/service
Extended Warranties
Purchase a Café extended warranty and learn about special discounts that are available while your warranty is still in effect. You can purchase it on-line anytime. Café Service will still be there after your warranty expires. In the US: cafeappliances.com/extended-warranty
Remote Connectivity
For assistance with wireless network connectivity (for models with remote enable), visit our website at cafeappliances.com/connect
Parts and Accessories
Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes (VISA, MasterCard and Discover cards are accepted). Order on-line today 24 hours every day. In the US: cafeappliances.com/parts Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation.
Contact Us
If you are not satisfied with the service you receive from Café, contact us on our website with all the details including your phone number, or write to: In the US: General Manager, Customer Relations | Café Appliances, Appliance Park | Louisville, KY 40225 cafeappliances.com/contact

Printed in the United States

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49-2001001 Rev. 3

References

• Café Appliances
• Café Appliances
• How to Connect Your Smart Appliances with SmartHQ App | Café Appliances
• Contact Us or Get Help with Questions About Café Appliances
• Appliance Parts, Accessories & Water Filters | GE Appliances
• cafeappliances.com/register
• Appliance Service and Repair, Factory Trained Service | Café Appliances
• Support, Resources, and FAQs for Your Café Appliances
• FoodSafety.gov

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