rocstor Y10G007-B1 TrueReach USB Type-C to HDMI Extender User Manual
- June 12, 2024
- rocstor
Table of Contents
rocstor Y10G007-B1 TrueReach USB Type-C to HDMI Extender User Manual
Important Safety Instructions:
- Do not mix up the transmitter and the receiver before installation.
- Keep the installation environment dry and ventilated.
Introduction
Rocstor TrueReach features a Type-C transmitter and an HDMI receiver. This product achieves zero latency transmission via CAT6/6A/7 network cable of UHD audio and video signals. It supports 4K@60Hz Type-C video signal transmission up to 197 ft (60 m) and 98 ft (30m) for 4K@120/144Hz. A variety of applications can be achieved with this kit, such as education, training, conferences, etc.
Features
- Zero latency transmission
- Support up to 4K@60/120/144Hz resolution, backward compatible
- Compatible with Cat6/6A/7network cable, transmission distance up to 197 ft (60 m) for 4K@60Hz signal and 30 meters for 4K@120/144Hz signal
- Supports HDR10
- Supports EDID pass-through and auto downscaling
- Supports Type-C input and HDMI output
- The transmitter can take power from the source signal device through the Type-C port
- Compact design, plug and play
Package Contents
Installation Requirements
- USB Type-C source device like smartphone, tablet, PC, etc. with Type-C port.
- HDMI display device like TV, projector, LED screen, etc. with HDMI port.
- UTP/STP CAT6/6A/7 cable, follow standard IEEE-568B.
Panel Description
Transmitter
Panel Description
Installation and Connection
-
How to make a network cable, follow the standard of IEEE-568B:
1-white and orange
2-orange
3-white and green
4-blue
5-white and blue
6-green
7-white and brown
8-brown -
Connection
-
Connection instruction
1) Signal sources are connected through the Type-C port of the transmitter, and displays are connected via the HDMI port of the receiver.
- The transmitter and receiver are connected by CAT6/6A/7 network cable.
- Using the micro USB cable to power on the receiver, the product is ready to use.
Q&A
Q：No image is displayed when the signal source is a smartphone?
A：
- When the output mode of the signal source is Phone Mode or Screen Mirror Mode and the display device supports 4K@120/144Hz, make sure the network cable is less than or equal to 30 meters.
- If the length of the network cable is more than 30 meters, please set the output mode of the signal source to Desktop Mode or Samsung Dex.
Q：How do I fix black screen or screen flickering?
A：
- It is recommended to replace the network cable with better quality or reduce the length of the network cable.
- If it still doesn’t work, try to reduce the output resolution of the signal source.
Q：There is no output on screen when all connections are correct?
A：
- Check whether the network cable meets the requirements and complies with the IEEE-568B standard.
- Check whether the RX power cable is firmly connected.
- Check whether the signal source has a signal output.
- Check whether the display device is set to the correct input.
Disclaimer
©2023 Rocstroge, Inc. Rocstor is registered trademark of Rocstorage, Inc. The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI Trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. The product name and brand name may be registered trademark of related manufactures. ™ and ® may be omitted on the user manual. The pictures in this user manual are just for reference We reserve the rights to make changes without further notice to a product or system described herein to improve reliability, function or design.
Specification
Contact Information
Corporate Headquarters
12979 Arroyo Ave
San Fernando, CA 91340 – USA
Office: +1 818-727-7000
Fax: +1 818-875-0002
Email: info@Rocstor.com
Technical Support / RMA
Hours: 9:00 am – 5:00 pm PST
Mon – Fri (excluding holidays)
Sales Info
Hours: 8:00 am – 5:00 pm PST
Mon – Fri (excluding holidays)
Tell: +1 818-727-7000 (DOM/INTL)
Fax: +1 818-875-0002
Email: support@Rocstor.com
Tell: +1 818-727-7000 (DOM/INTL)
Fax: +1 818-875-0002
Email: support@Rocstor.com
Corporate, Government and Academic Customers
Our Corporate Sales Team’s goal is to help our U.S.A. and Canadian customers
find a storage solution that best serves their needs. We will help you
determine your best purchasing options. For more information please contact
the appropriate department below or call us at +1
818-727-7000.
General sales information: sales@Rocstor.com
Corporate sales information:
corporate_sales@Rocstor.com
Educational sales information:
academic_sales@Rocstor.com
Federal, State & Local government sales information:
government_sales@Rocstor.com
Resellers/Business Development/OEM Partners
All Channel National and International Resellers, VARs, Consultants …
contact Rocstor Channel Sales: call: +1
818-727-7000
Email: reseller_info@Rocstor.com
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>