HANOVER Serena 3 Light Pendant Chandelier Instruction Manual
- June 12, 2024
- HANOVER
Table of Contents
HANOVER Serena 3 Light Pendant Chandelier
Product Information
- Product Name: Lighting
- Model Number: [model number]
- Manufacturer: Hanover Products
- Warranty: 1-Year Limited Warranty
Product Usage Instructions
- Before installing or servicing the lighting fixture, ensure that the power is shut off to avoid the risk of electrical shock.
- Contact a qualified electrician for assistance with wire connections to the junction box.
- Read all instructions provided in the user manual before installing the lighting.
- For installation, it is recommended to contact a licensed electrical contractor.
- Use the model number printed on the side of the carton to identify your lighting.
- If you experience any problems with your lighting, do not return it to the place of purchase. Instead, call the toll-free number 877-397-5144 to reach customer service for assistance.
- To reduce the risk of fire, electric shock, or personal injury, follow these precautions:
- Turn off or unplug the lamp and allow it to cool before replacing the bulb.
- Avoid touching the bulb when the fixture is turned on.
- Avoid looking directly at the lighted bulb.
- Keep materials that burn easily away from the lighted bulb.
- Clean the fixture using a soft cloth only. Do not use chemicals or abrasive cleaners as they may damage the finish.
Warranty Information
The lighting is covered by a 1-Year Limited Warranty provided by Hanover
Products. The warranty covers manufacturing defects and includes the repair or
replacement of defective components. Normal wear and tear, abuse, misuse,
water damage, chemical damage, exposure to extreme heat or cold, and abrasion
are not covered under the warranty. The warranty is valid for the original
purchaser and requires the original sales receipt for claims. Certain items,
such as components subjected to abuse or damages caused by the retailer,
shipper, or installation crew, are not covered by the warranty. To make a
claim, send a copy of the original sales receipt and a brief description of
the problem to the provided email address or contact Warranty Services at
1-877-397-5144.
Assembly & Care Guide
The model number of your lighting is printed on the side of your carton.
Always use this number to identify your lighting. Thank you for your purchase
of this quality lighting. With proper use and care, your lighting will provide
you with years of use. Please follow the instructions on how to install your
lighting. If you should have any problems with your lighting DO NOT return it
to the place of purchase. Please call our toll-free number:
877-397-5144 and a customer service
representative will assist you. Please read all instructions completely before
installing your lighting.
NOTE: It is recommended to contact a licensed electrical contractor for
installation.
WARNING : To reduce the risk of fire, electric shock, or personal injury:
- Turn off /unplug the lamp and allow to cool before replacing the bulb.
- Do not touch the bulb when the fixture is turned on.
- Do not look directly at the lighted bulb.
- Keep materials that burn easily away from lighted bulbs.
CLEANING
Use only a soft cloth to dust and clean the fixture. Never use chemicals or
abrasive cleaners as it may damage the finish.
Installation Instruction
Item No: HSERENAGLD-3MC & HSERENACHR-3MC
WARNING: To avoid the risk of electrical shock, be sure to shut off
power while installing or servicing this fixture.
NOTE : We advise calling a qualified electrician when making the wire
connections to the junction box.
WARNING
- Shut off the power to the area where you will be working.
- Use a 60Watt maximum type B bulb.
- DC does not use polish or cleaner on the fixture. Wipe with a soft cloth.
STEP 1- UNPACK
Carefully unpack your new fixture and lay out all the parts on a clean surface
.
STEP2- CHANDELIER ASSEMBLY
- The fixture is fully assembled.
- Screw the bulb (not included) into the socket.
IMPORTANT NOTICE:
THERE ARE 2 WAYS TO INSTALL THIS CHANDELIER: PORTABLE WIRE (STEP 3) OR FIXED
WIRE (STEP 4) FOR FIXED WIRE INSTALLATION, WE ADVISE CALLING A QUALIFIED
ELECTRICIAN WHEN MAKING THE WIRE CONNECTIONS TO THE JUNCTION BOX.
STEP 3 – PORTABLE WIRE INSTALLATION
NOTE: Cut off the fixture copper ground wire. Installation should not be
made on a radiant-heating ceiling. The hooks are to engage the chain only and
not the electric wire.
AN INSTALL HOOKS (PACKET INCLUDES TWO HOOKS)
For plaster or plasterboard ceilings:
CEILING
- Drill a hole in the ceiling the same diameter as the closed as flaps of the enclosed toggle bolt (A).
- Insert flaps and bolt into the ceiling with the toggle bolt protruding through the ceiling. Lock the assembly by threading on the hook as shown. 0272772,7472720
- Drape your chain on the second hook or let it hang straight.
For wood or acoustic board ceilings: (min size is 1-1/2″ thick)
- Select a place on the ceiling where a wood beam exists
- Thread the steel screw (B) into a hook (C)
- Screw the assembly into the wood beam.
- Drape your chain on the second hook or let it hang straight.
ATTACH CHANDELIER TO THE CHAIN
- Open the lock link (K1), connect to the fixture loop (J) and chain link, and close the lock link (K1).
- Once the chain and wire are connected, plug the wire plugs into a household electrical outlet.
IMPORTANT SAFETY INSTRUCTIONS: CHAIN
This portable lamp has a polarized plug (one blade is wider than the other.)
As a safety feature, this plug will fit the polarized outlet only one way. If
the plug does not fit fully in the outlet, -K1 reverses the plug. If it will
still do not fit, contact a qualified electrician. Never use an extension cord
unless the plug can be fully inserted. Do not attempt to disable this safety
feature.
STEP4 – FIX WIRE INSTALLATION
NOTE: We advise contacting a qualified electrician for B this step.
- Thread nipple (C) into loop (F) until snug.
- Thread the other end of the nipple (C) with a loop attached to the crossbar (D) until snug.
- Place lock washer (B) over the end of nipple protruding through crossbar and thread hex nut (A) onto nipple until tight.
- Take this crossbar assembly and mount it to the ceiling junction -CHAIN H box with junction box threads (E), and tighten the thread securely with a screwdriver.
- Open the lock link (K1), connect to the fixture loop (J) and chain link, and close the lock link (K1). C-K1
- Lace the fixture wires through the chain. Slip loop collar (H) over the chain, then do the same with canopy (G).
- Open the end link (K) of the chain and hang the fixture on the loop (F), and close the link (K).
- Cut the wire plug off. Feed the fixture wires through the loop (F), and nipple (C) and pull until taut. HESE 8115s
- Connect fixture wire to the wire from the junction box with wire FIXTURE SIRIS SooTE BLACK connectors.
- See the paragraph below. Push canopy (G) up against the ceiling and secure with loop collar (H). MAE CORPERGround)(Ground
WIRE CONNECTION
FOR WIRE CONNECTION BE SURE TO CONNECT: THE FIXTURESMOOTH WIRE TO THE BLACK
HOUSE WIRE, THE FIXTURE RIBBED WIRE TO THE WHITE HOUSE WIRE, AND THE FIXTURE
GROUND WIRE TO SUPPLY GROUND WIRE WITH WIRE CONNECTORS OR THE FIXTURE GROUND
WIRE TO THE GREENGROUND SCREW ON THE MOUNTING BRACKET.
1-Year Limited Warranty
“Limited” Warranty Program
For a period of one (1) year after purchase, Hanover Products (“Manufacturer*)
will either repair or replace defective components in accordance with this
Limited Warranty. Sales and use taxes, plus shipping and handling charges are
the responsibility of the consumer. This warranty is between the Manufacturer
and the original purchaser and is valid only when accompanied by the original
purchaser’s sales receipt showing the original date of purchase and location
of purchase. Replacements under this warranty revert back to the date of
original purchase for future warranty.
The manufacturer or its authorized dealer can accept or reject warranty claims
based on its findings. This warranty applies in normal residential use only,
where an issue with the product is due to a defect in material or workmanship.
Manufacturers can make substitutions as required of materials, components, and
sub-components of comparable value and utility. This warranty is limited to
product repair or replacement (to be determined solely by Manufacturer).
Warranty return is limited to only the single affected This warranty covers
only manufacturing defects and does not cover normal wear and tear, abuse or
misuse, including water damage, chemical damage, exposure to extreme heat or
cold or abrasion. This warranty is invalid if the product is not used for the
intended purpose. The manufacturer disclaims liability for any aspect of
installation and any inconvenience caused by a defective part of a L Certain
items are not covered by this warranty. These include, but are not limited to
the following: Components subjected to abuse, including abuse intended to
simulate failure. Damages caused by retailer, shipper, or installation crew
(such as scratches, dents, tears, breaks, etc.).Any part which merely exhibits
normal wear yet functions essentially as new.
To make a claim, send a copy of the original sales receipt along with a brief
description of the problem to the email address below. Please include your
email address and daytime telephone or cell phone #. All items will be charged
actual freight costs plus $15 for handling. Repairs or replacements will be
made at the Manufacturer’s option.
THIS IS THE ENTIRE EXCLUSIVE EXPRESS LIMITED LIABILITY. THE MANUFACTURER NEITHER MAKES NOR IS RESPONSIBLE FOR ANY OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THOSE OF RETAILING DEALERS. THIS EXCLUSIVE REMEDY IS LIMITED TO THE RECEIPT OF A CREDIT IN CONNECTION WITH THE REPAIR OR REPLACEMENT OF ANY PRODUCT OR COMPONENT DEEMED TO BE DEFECTIVE UNDER THE TERMS AND CONDITIONS AS STATED IN THIS WARRANTY. NEITHER AF LIGHTING, THE PRODUCT MANUFACTURER NOR ITS AGENTS SHALL BE LIABLE IN ANY CASE FOR INCIDENTAL, INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF THIS WARRANTY OR NEGLIGENCE EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. EXCEPT AS OTHERWISE MAY BE REQUIRED BY LAW, THERE ARE NO OTHER EXPRESS OR IMPLIED WARRANTIES OTHER THAN THE WARRANTY DESCRIBED HEREIN, AND ALL OTHER WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY DISCLAIMED.