BISSELL 3552N SPINWAVE R5 Robotic Vacuum Cleaner User Guide

June 12, 2024
Bissell

BISSELL 3552N SPINWAVE R5 Robotic Vacuum Cleaner

BISSELL-3552N-SPINWAVE-R5-Robotic-Vacuum-Cleaner-
product

Product Information

Product Name Robotic Vacuum
Models 3552N, 3475N

Product Usage Instructions

Docking and Charging Your Robot

_ Note: _The dock and tray must be installed on a hard surface. The robot’s soft surface sensors prevent it from cleaning carpets and area rugs in mop mode. Be sure the device is near your WiFi router and the robot is fully charged or in the dock during the pairing process.

  1. Remove bottom cover of charging base and plug in power adapter. Excess cord can be wrapped inside the dock. Replace cover and plug into the wall outlet.
  2. Place the tray against a wall and tip to slide the dock into the tray.
  3. Turn robot ON and place on the dock. The first charge will take 5-6 hours.

Connecting to the App

Download the BISSELL Connect App to customize your clean. Create cleaning zones or keep out zones, schedule cleanings, view the robot’s cleaning path, track the cleaning history, view notifications, troubleshoot and more.

  1. Download the BISSELL Connect App from the App Store or Google Play. Open the app and sign in or create a new login.
  2. Make sure you’re near your WiFi router before turning the robot ON.
  3. From the app, select “Have a BISSELL Connected Product? Connect it now.” Choose “SpinWave R5” from the menu.
  4. Remove the dirt bin and turn the robot over to access the setup QR code.
  5. Scan the QR code and follow the instructions in the app to pair.
  6. To pair your robot, press and hold the play + home buttons for 3 seconds.

Mapping

_ Tips for Mapping: _virtual walls on the map.

Scheduled Cleaning

Download the BISSELL Connect App to set up automatic features. You can designate a day and time for your robot to run automatically using the app. Once the robot is connected and a map has been created, go to the Schedule tab and follow the on-screen prompts.

Dry Vacuum Mode

Manual Cleaning:

  1. Turn the robot ON.
  2. Start the robot with the app, or by pressing the play/pause button.
  3. When the robot is finished cleaning, it will automatically return to the dock. If you want it to return to the dock sooner, press the play/pause button, then press the home button.

What’s In The Box?

BISSELL-3552N-SPINWAVE-R5-Robotic-Vacuum-Cleaner-fig-1

Product View

BISSELL-3552N-SPINWAVE-R5-Robotic-Vacuum-Cleaner-fig-2

  1. Tank Release Button
  2. Power Switch
  3. Mop Pads
  4. Bumper
  5. Play/Pause Button
  6. Home Button

Docking and Charging Your Robot

Note: The dock and tray must be installed on a hard surface. The robot’s soft surface sensors prevent it from cleaning carpets and area rugs in mop mode. Be sure the device is near your WiFi router and the robot is fully charged or in the dock during the pairing process.

BISSELL-3552N-SPINWAVE-R5-Robotic-Vacuum-Cleaner-fig-3

  1. Remove bottom cover of charging base and plug in power adapter. Excess cord can be wrapped inside the dock. Replace cover and plug into the wall outlet.
  2. Place the tray against a wall and tip to slide the dock into the tray.
  3. Turn robot ON and place on the dock. The first charge will take 5-6 hours.

Connecting to the App

Download the BISSELL Connect App to customize your clean. Create cleaning zones or keep out zones, schedule cleanings, view the robot’s cleaning path, track the cleaning history, view notifications, troubleshoot and more.

BISSELL-3552N-SPINWAVE-R5-Robotic-Vacuum-Cleaner-fig-4

  1. Download the BISSELL Connect App from the App Store or Google Play. Open the app and sign in or create a new login.
  2. Make sure you’re near your WiFi router before turning the robot ON (I).
    • From the app, select “Have a BISSELL Connected Product? Connect it now.” Choose “SpinWave R5” from the menu.
  3. Remove the dirt bin and turn the robot over to access the setup QR code.BISSELL-3552N-SPINWAVE-R5-Robotic-Vacuum-Cleaner-fig-5
  4. Scan the QR code and follow the instructions in the app to pair.
  5. To pair your robot, press and hold the play + home buttons for 3 seconds.

Before You Clean

  • Pick up loose toys, cords, clothing, or other objects that may interfere with your robot.
  • Secure or move fragile items as your robot may push lighter objects across the floor.

Mapping

  • Your robot will create a virtual map of your home to allow customized cleaning options. Open the BISSELL Connect App and press start. The robot will begin mapping and cleaning at the same time.
  • Your robot will clean a room in sections starting with the perimeter of that section and filling in with a structured pattern.

_ Note: _If the robot is moved to an area outside of the originally mapped area, it will see this as a new space and restart the mapping process. This will delete the original map and any zones previously created.

Tips for Mapping

  • Perform mapping in dry vacuum mode to ensure the robot maps all floor types.
  • Open doors and remove barriers to allow the robot to map freely.
  • After mapping, use the app to customize your clean. Create virtual “go” or “no-go” zones, and create virtual walls on the map.

Scheduled Cleaning

  • Download the BISSELL Connect App to set up automatic features.
  • You can designate a day and time for your robot to run automatically using the app. Once the robot is connected and a map has been created, go to the Schedule tab and follow the on-screen prompts.

Dry Vacuum Mode

Manual Cleaning

BISSELL-3552N-SPINWAVE-R5-Robotic-Vacuum-Cleaner-fig-6

  1. Turn the robot ON (I).
  2. Start the robot with the app, or by pressing the play/ pause button.
  3. When the robot is finished cleaning, it will automatically return to the dock. If you want it to return to the dock sooner, press the play/pause button, then press the home button.

Spot Mode

BISSELL-3552N-SPINWAVE-R5-Robotic-Vacuum-Cleaner-fig-7

  1. Place the robot in the center of the area you want to clean. To start cleaning, press the play/pause button twice or select “Spot” mode in the app.
  2. The robot will clean in a square pattern covering an area approximately 40” x 40” for about 5 minutes. The robot will beep when it’s finished and return to the dock.

Maintaining the Dirt Bin

BISSELL-3552N-SPINWAVE-R5-Robotic-Vacuum-Cleaner-fig-8

  1. Turn the power switch OFF. Press the button on top of the dirt bin and pull to remove.
  2. Open dirt bin by pulling both sides apart. Empty the debris into a trash can.
  3. Lift the top cover of the tank and pull out the filter.BISSELL-3552N-SPINWAVE-R5-Robotic-Vacuum-Cleaner-fig-9
  4. Use the cleaning tool to brush the filter. Do not wash.
  5. With filter removed, rinse the dirt bin with tap water. Ensure dirt bin is completely dry before reinstalling. Do not machine wash the dirt bin.
  6. Once clean, reinstall the filter, close and push back into the machine.

Mop Mode

More of a video person? Open up the BISSELL Connect App for how-to videos.

Filling Your Mop Tank

BISSELL-3552N-SPINWAVE-R5-Robotic-Vacuum-Cleaner-
fig-10

  1. Turn the power switch OFF. Press the button on top of the tank and pull to remove.
  2. Twist to unlock the tank cap and pull up to remove.
  3. Add water to the “Water” fill line first.BISSELL-3552N-SPINWAVE-R5-Robotic-Vacuum-Cleaner-fig-11
  4. Add BISSELL formula to the “Formula” fill line second.
  5. Twist the cap back into place.
  6. Reinstall the tank and make sure it clicks into place.
    • Note: Hold the tank level to avoid leaking.

Manual Cleaning

BISSELL-3552N-SPINWAVE-R5-Robotic-Vacuum-Cleaner-
fig-12

  1. Turn the robot ON.
  2. Start the robot automatically with the app, or manually by pressing the play/pause button.
  3. When the robot is finished cleaning, it will return to the dock. If you want it to return to the dock sooner, press the play/ pause button, then press home.

Spot Mode

BISSELL-3552N-SPINWAVE-R5-Robotic-Vacuum-Cleaner-
fig-13

  1. Place the robot in the center of the area you want to clean. To start cleaning, press the play/pause button twice or select “Spot” mode in the BISSELL Connect App.
  2. The robot will clean in a square pattern covering an area approximately 40” x 40” for about 5 minutes. It will beep when finished and return to the dock.
  3. Use caution when walking through the area as the floor may be slippery. Allow to remain wet for 5 minutes.

Maintaining the Mop Pads and Debris Trap

BISSELL-3552N-SPINWAVE-R5-Robotic-Vacuum-Cleaner-
fig-14

  1. Turn the power switch OFF. Press the button on top of the mop tank and pull to remove. Place tank upside down on a soft surface.
  2. Firmly pull up on the mop pads to remove. Replace mop pads if damaged. Machine wash separately in warm water.
  3. To reattach, use the middle hole on the pads to align with the driver.BISSELL-3552N-SPINWAVE-R5-Robotic-Vacuum-Cleaner-fig-15
  4. Empty the dirt bin after each use.
  5. Push the tab on the top of the mop tank to open and empty dirt tank.
  6. Lift up on the filter cover on top of the tank and remove the filter. Brush off dust and debris from the filter.

Cleaning

Cleaning the Brush Roll

Check out the BISSELL Connect App for tips and videos on maintenance.

BISSELL-3552N-SPINWAVE-R5-Robotic-Vacuum-Cleaner-
fig-16

  1. Turn the power switch OFF. Pinch the tabs on the brush guard inward and pull to remove. Lift to remove the brush roll.
  2. Clean the brush roll with the cleaning tool. Remove the endcaps from the brushroll by pulling apart to thoroughly clean.
  3. Reinstall the brush roll and brush guard.

Replacing the Edge Cleaning Brush

The edge cleaning brush needs to be occasionally cleaned to work more effectively.

BISSELL-3552N-SPINWAVE-R5-Robotic-Vacuum-Cleaner-
fig-17

  1. Pull up on the base of the brush.
  2. Rinse or soak in water. Let dry completely before reinstalling.
  3. Push the brush onto the holder until it snaps into place.

Cleaning the Sensors

After repeated use, debris can accumulate on the sensors of the robot and impact its performance. Turn the power switch OFF and wipe the sensors with a cloth to remove any debris.

Sensors and Contacts

  1. Cliff Sensors
  2. Charging Contact Points
  3. Soft Surface Avoidance Sensor

Storing Your Robot

  • Store your robotic vacuum cleaner safely indoors where it is unlikely to be damaged.
  • Store with clean, dry mop pads. Any solution remaining in the mop tank should be emptied prior to storage.

Troubleshooting

  • For a comprehensive walkthrough of your product and support tips and videos, visit support.BISSELL.com.

NOTICE

  • To reduce the risk of a leaking condition, do not store machine where freezing may occur. Damage to internal components may result.
  • Disconnecting the battery will destroy the appliance and invalidate the warranty.

©2022 BISSELL Inc. All rights reserved.

Part Number 1630658 04/22 RevB
global.BISSELL.com

References

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