TRIUMPH BOARD BLACK Series 65 Inch Interactive Flat User Manual

June 12, 2024
TRIUMPH BOARD

TRIUMPH BOARD BLACK Series 65 Inch Interactive Flat

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Product Information

INTERACTIVE FLAT PANEL BLACK Series

Models: 65/ 75/ 86/ 98
Year: 2023

Product Description
The TRIUMPH BOARD INTERACTIVE FLAT PANEL is a fully integrated, professional, multi-touch UHD (Ultra High Definition) interactive display. It offers amazing performance and stunning display quality, making it an effective presentations tool for classrooms or meeting rooms. The panel utilizes the latest IR LED optical technology, allowing for 40 finger touch capability. Up to 20 users can write and draw simultaneously using their fingers or a stylus.

Technical Specifications
The technical specifications of the INTERACTIVE FLAT PANEL BLACK Series are as follows:

  • Display Type: UHD Interactive Flat Panel
  • Touch Technology: IR LED optical technology
  • Touch Points: 40 finger touch
  • Users Supported: Up to 20 simultaneous users
  • Resolution: Ultra High Definition (UHD)
  • Color: Black
  • Sizes Available: 65″, 75″, 86″, 98″

Safety Warning
Please refer to the user manual for detailed safety warnings and  precautions before using the INTERACTIVE FLAT PANEL BLACK  Series.

Preparing for Installation
The installation process involves the following steps:

  1. Unpacking the product
  2. Checking and organizing the accessories
  3. Installing the wall mount
  4. Setting up the control panel

Remote Control
The remote control allows you to control various functions of the INTERACTIVE FLAT PANEL BLACK Series. Please refer to the user manual for precautions, button instructions, and instructions for use.

IFP Interface Inputs, Outputs
The INTERACTIVE FLAT PANEL BLACK Series supports various interface inputs and outputs. Please refer to the user manual for detailed information.

Connection and Set Up
The user manual provides instructions on connecting and setting up the INTERACTIVE FLAT PANEL BLACK Series, including HDMI and RS232 connections.

Android System
The INTERACTIVE FLAT PANEL BLACK Series features an Android system. Please refer to the user manual for more information on its usage.

Basic Operations
The user manual provides instructions on basic operations of the INTERACTIVE FLAT PANEL BLACK Series.

Network Settings
Instructions for configuring wireless and wired network settings are provided in the user manual.

Wi-Fi module
The INTERACTIVE FLAT PANEL BLACK Series includes a Wi-Fi module. Please refer to the user manual for more information.

Troubleshooting
The user manual provides troubleshooting guidance for common issues that may arise while using the INTERACTIVE FLAT PANEL BLACK Series.

Maintenance
Information on maintenance and care for the INTERACTIVE FLAT PANEL BLACK Series can be found in the user manual.

Repair Service and Contacts
If repair service is required, the user manual provides contact information for assistance.

Product Description

TRIUMPH BOARD INTERACTIVE FLAT PANEL
TRIUMPH BOARD INTERACTIVE FLAT PANEL is a fully integrated, professional, multi-touch UHD IFP with amazing performance and stunning display quality.
TRIUMPH BOARD INTERACTIVE FLAT PANEL is an effective presentations tool for showing lessons or presentations interactively in any classroom or meeting room. The latest IR LED optical technology allows 40 finger touch, with up to 20 users being able to write and draw using their fingers or a stylus.

Technical Specifications

TRIUMPH BOARD 65″ INTERACTIVE FLAT PANEL (BLACK)

  • EAN: 8592580117190
  • Screen Type: ADS DLED Backlight
  • Resolution: 3840 × 2160
  • Brightness: 400 cd/m2
  • Contrast: 1200:1 (5000:1 Dynamic)
  • Response time: 6,5 ms
  • Refresh Frequency: 60 Hz
  • Display Area: 1428,48 (H) x 803,52 (V) (56.22″ H x 31.62″ V)
  • Product Dimensions: 1488 x 897 x 87 mm (58.6″ x 35.3″ x 3.4″)
  • Package Dimensions: 1628 x 1005 x 208 mm (65.2″ x 41.3″ x 8″)
  • Net / Gross weight: 35 / 44,7 kg (77.16 / 97 lb.)

TRIUMPH BOARD 75″ INTERACTIVE FLAT PANEL (BLACK)

  • EAN: 8592580117213
  • Screen Type: ADS DLED Backlight
  • Resolution: 3840 × 2160
  • Brightness: 400 cd/m2
  • Contrast: 4000:1
  • Response time: 8 ms
  • Refresh Frequency: 60 Hz
  • Product Dimensions: 1709 x 1020 x 87 mm (67.28″ x 40.11″ x 3.38″)
  • Package Dimensions: 1863 x 1140 x 225 mm (73.3″ x 44.88″ x 8.8″)
  • Net / Gross weight: 47,3 / 60,6 kg (104.3 / 133.6 lb.)

TRIUMPH BOARD 86″ INTERACTIVE FLAT PANEL (BLACK)

  • EAN: 8592580119804
  • Screen Type: VA DLED Backlight
  • Resolution: 3840 × 2160
  • Brightness: 400 cd/m2
  • Contrast: 4000:1 (5000:1 Dynamic)
  • Response time: 8 ms
  • Refresh Frequency: 60 Hz
  • Display Area: 1895.04 (H) x 1065.96 (V) mm (74.6″ H x 41.97″ V)
  • Product Dimensions: 1957 x 1160 x 86 mm (77.04″ x 45.6″ x 3.3″)
  • Package Dimensions: 2110 x 1283 x 225 mm (84.25″ x 52.

TRIUMPH BOARD 98″ INTERACTIVE FLAT PANEL (BLACK)

  • EAN: 8592580119767
  • Screen Type: ADS DLED Backlight
  • Resolution: 3840 × 2160
  • Brightness: 400 cd/m2
  • Contrast: 1200:1 (5000:1 Dynamic)
  • Response time: 8 ms
  • Refresh Frequency: 60 Hz
  • Display Area: 2158.84 (H) x 1065.96 (V) mm (84.99″ H x 1214.35″ V)
  • Product Dimensions: 2406 x 280 x 1474 (94.72″ x 11.0236″ x 58.03″)
  • Package Dimensions: 2110 x 1283 x 225 mm (84.25″ x 52.75″ x 11.0″)
  • Net / Gross weight: 98,5/ 128 kg (217.15/ 282.192lb.)

Touch System

  • Touch Input: 40 Touch Input (Windows support with driver)
  • Sensor type: Infrared Transmission (multi-touch)
  • Response Time: < 10 ms
  • Output Coordinates: 32768 × 32768
  • Communication Mode: USB 2.0
  • Writing Screen: Antibacterial Tempered glass (Mohs hardness 7)

Inputs and Outputs

  • HDMI IN: 3 (1x front)

  • HDMI OUT: 1

  • USB Type-C

  • VGA: 11

  • AUDIO IN: 1

  • AUDIO OUT: 1

  • LAN: 2

  • SPDIF: 1

  • USB 2.0: 1

  • USB 3.0: 4 (2x front)
    TOUCH USB: 2 (1x front)

  • RS 232: 1

Sound System

  • Power Amplification: 2 x 16 W (2.0)

Power

  • Power Requirements: 100 – 240 V AC 50/60 Hz
  • MAX Power Consumption with OPS: < 360 W / 360 W / 520 W*
  • Standby Power Consumption: < 0.5 W
  • Depends on the model.
    • Ambient Conditions
    • Operation Temperature: 0°C ~ 40°C
    • Operation Humidity: 10% ~ 90% RH
    • Storage Temperature: – 20°C ~ 60°C
    • Storage Humidity: 10% ~ 90% RH
    • Android System models 65″/ 75″/ 86″
    • Version: Android 11.0
    • CPU: A55x4
    • GPU: Mali G52MP2
    • RAM: 4 GB
    • ROM: 32 GB
    • Android System model 98″ Version: Android 11.0
    • CPU: A55x4
    • GPU: Mali G52MP2
    • RAM: 8 GB
    • ROM: 64 GB

Safety Warnings

Before using the device, please read the instructions carefully.

Placement

  • Do not place the device on surfaces that are unstable, easy to tilt, or which can fall.
  • Do not place the device in places with direct sunlight, or near sources of heat, such as electric heaters or bright light sources.
  • Do not use the device next to appliances that generate magnetic fields.
  • Do not place the device in damp places or places where it might be exposed to moisture or liquids.
  • Do not insert any items inside of the device.
  • Do not place heavy objects on the device.

Power Supply

  • Please verify compatibility between the voltage rating on the back shell nameplate and the main power supply voltage rating.
  • In case of thunderstorms and lightning weather, please unplug the power cord and antenna plug.
  • When no one is indoors or the device will not be in use for an extended period of time, please unplug the power cord.
  • Please protect the power cord from physical or mechanical damage.
  • Please use the original power cord, and do not modify or extend the power cord.
  • Please check and make sure the AC power ground wire is connected.

Screen

  • When writing on the screen, please do not use hard or sharp objects.
  • When the screen requires cleaning, please unplug the power cord first.
  • Please use a soft, dust-free, dry cloth to wipe the screen.
  • Do not use water or a spray cleaner to clean the device.
  • Please contact the service center for internal cleaning of the device.
  • Do not display an image with high brightness on the screen for a long time.
  • Please turn off the device after usage, it is not made for 24/7 use. Recommended screen time 16/7.

Range of Visibility

  • The ideal distance between the eyes of the viewer and the screen is 2 to 7 times of the screen diagonal.
  • The best viewing angle between the eyes of the viewer and the screen is within 178 degrees up and down, left and right.

Temperature

  • Do not place the device near an electric radiator or heating unit.
  • When moving the device from a low temperature area to a high temperature area, before connecting the device to power, please leave the device idle in the new environment for some time to allow for temperature adjustment, to sufficiently diffuse internal condensation prior to powering on.
  • The device’s normal working temperature is 0~40°C, storage temperature is -10~60°C.

Humidity

  • Do not expose the device to rain, moisture, or places near water.
  • Please make sure the indoor environment is cool and dry, the device’s normal working humidity is 20 – 80% RH, storage humidity is 10~60% RH.

Ventilation

  • Please place the device in ventilated places and ensure the device’s good heat dissipation.
  • Please ensure ventilation gaps of 10 cm (4 inches) on the sides and back, and 30 cm (12 inches) on the top of the device.

Headphones

  • Extended use of headphones at high volumes may damage hearing. If external headphones/earbuds are needed, please turn down the device volume in advance.

Power button

  • If you hold the power button on the front of the device for 1s, this will not completely shut off the device, but only place the device in standby mode. For complete shutdown, it is necessary to press and hold the power button for 3s.
  • If the control diode flashes, do not switch off the IFP with the power switch or do not unplug the device from the socket. As a result, your equipment may not power on and repair by a service technician may be required. The device can be turned off using the main switch and unplugged from the socket when the light is still red.

Battery

  • Please dispose of used batteries properly and recycle.
  • To avoid danger, please do not let children touch the battery, and avoid contact with water.

Caution

  • This device may cause radio interference in the living environment. In this case, the user may be required to take practical measures to mitigate the effects.

Notes on Cleaning

  • There are vents on the back cover, please do not use any liquid on or spray this area directly during cleaning.
  • It is recommended to use TRIUMPH Cleaning Pads for cleaning the screen (see page 21)

Power Switch Status Indicators

  • ″I″ means power on, ″O″ means power off.

Notes on Maintenance

  • This device can only be serviced by a certified engineer.

Preparing for Installation

Unpacking

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Accessories
Quick Start Guide, 2x styluses, remote control, Wi-Fi Module for model 86, 98 in package for models 65,75 optional, power cables (UK, US, EU), touch USB cable

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Precautions

  • For installation of the wall-mount bracket, at least two professional workers are needed; you should not attempt to install it alone, as this may result in injury.
  • During installation, assistance from professional workers is needed to designate the installation, and measurements should be taken to make sure the wall can bear a certain amount of external force. Make sure, the wall mount is installed on a wall or other surface which can provide strong support.
  • This device should be installed on a vertical plane, not on an oblique plane; also, it should not be installed in a horizontal position; otherwise, damage of the device or personal injury may be caused.
  • To avoid damage of the device or injury, keep the wall mount out of the reach of children.
  • Tighten the screws during installation to avoid device damage and injury.
  • The installation is shown in the figure below; ventilation space should be maintained around the device.

Wall Mount is included in the package with the device.

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Ports Description of Function
1.  Front Speakers 2 x 16W
2.  Power Turns Interactive Flat Panel ON/OFF,
  •  Tap to enter energy saving mode
  • Press for at least 2 seconds to enter standby mode

3.  Signal Receiver| Remote control signal receiver
4.  USB Type-C| USB Type-C supports charging, data transmission, extension for audio and video output interface. (Please charge those external devices with the same or lower rated charging power with the port. Do not attempt to charge laptops that require higher charging power than the rated power of the USB Type-C port)
5.  USB 3.0| Connect USB devices such as portable hard drives, USB drives, USB keyboard, and mouse, etc.
6.  Light Sensor| Automatically identifies the brightness based on ambient light
7.  HDMI IN| For connection to display devices with HDMI output function. The maximum resolution supported by the HDMI port is 4K@60HZ.
8.  TOUCH USB| External computer touch signal input. The default touch function is available under the optional built-in OPS PC. When connecting an external computer, in addition to connecting external computer VGA and audio signals, the external computer’s USB port needs to be connected to the equipment. Under the condition that the driver is installed, the external computer can be touch controlled through the equipment (touch function is effective in PC, VGA, and HDMI channel by default).
|

 Remote Control

Precautions:

  • Aim the remote control at the remote receiver when using the remote control. Any object placed between the remote control and the remote receiver may interfere with operation.
  • Protect the remote control from vibration. Do not expose the remote control to direct sunlight, as heat may deform it.
  • When the remote receiver is subject to direct sunlight or strong light, the remote control may malfunction. In such a case, please change the angle of the lighting, reposition the device, or operate the remote control closer to the remote receiver.
  • Replace the batteries in case of low battery as low battery power will reduce the range of the remote control. If the remote control is to be left unused for a long period of time or the batteries are depleted, please remove the batteries as battery leakage may damage the remote control.
  • Do not use batteries of different types or mix a new battery with a used one. Always replace batteries in pairs.
  • Do not throw the batteries into a fire or recharge or disassemble the batteries. Do not recharge, short-circuit, disassemble/assemble, heat or burn any used batteries. Please dispose of waste batteries according to applicable environmental regulations. Do not expose batteries to any hot environment, like direct sunlight or fire.

Remote control button instructions:

Button Description
Power **** Switch between power ON and power OFF
Input Open/close the signal source list
Navigation keys Select or adjust menu options
OK Confirm the operation
Menu Show/Hide the main menu
Home Display the Android homepage
Back Return to the previous interface
Set device into idle mode (backlight off)
Note Switch to annotation application – NOTE quick launch button
Blue button Take a screenshot
Vol – Decrease the volume
MUTE **** Enable/Disable sound
Vol + Increase the volume

Remote Control Use Instructions
Install Batteries

  1. Open the back cover of the battery compartment on the back of the remote control.
  2. Install AAA-type batteries according to the corresponding electrode, make sure the battery’s positive and negative poles are correctly placed (“+” to “+”, “-” to “-”), please do not mix old and new batteries.
  3. After batteries are installed, close the back cover of the battery compartment, and snap the clip fastener shut against the bottom of the remote.

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IFP Interface Inputs & Outputs

Right bottom side of IFP interface:

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The right side of the IFP interface:

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Ports Description of Function
1.  SPDIF SPDIF OUT – digital optical audio output. This port can

output the device’s audio signals to external speakers with a SPDIF-IN port.
2.  AUDIO OUT| Audio output to the external speaker.
3.  AUDIO IN| External computer audio input.
4.  VGA| Input for video signal formats supported by the VGA port.
5.  RS 232| Serial interface, used for mutual transfer of data between devices.
6.  LAN| LAN interface for connecting RJ45 terminals.
7.  USB 3.0| Connect USB devices such as portable hard drives, USB drives, USB keyboard, and mouse, etc.
8.  TOUCH USB| External computer touch signal input. The default touch function is available under the optional built-in OPS PC. When connecting an external computer, in addition to connecting external computer VGA and audio signals, the external computer’s USB port needs to be connected to the equipment. Under the condition that the driver is installed, the external computer can be touch-controlled through the equipment (touch function is effective in PC, VGA, and HDMI channel by default).
9.  HDMI IN| For connection to display devices with HDMI output function. The maximum resolution supported by the HDMI port is 4K@60HZ.
10. HDMI| For connection to display devices with HDMI output function. The maximum resolution supported by the HDMI port is 4K@60HZ.
11. USB 2.0| Connect USB devices such as portable hard drives, USB drives, USB keyboard, and mouse, etc.

Connection and Set-Up

CAUTION
For your safety and the safety of the device, please do not connect any power cord before the external device has been prepared.

External Computer and Touch Connection

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Connecting of VGA cable and USB touch cable:

  1. Use VGA line to connect to VGA output port of an external computer, and meanwhile use headphone audio line to connect to external computer audio output interface.
  2. Use a USB cable to connect to the external computer USB port and USB TOUCH 2.
  3. After the connection is completed, plug-in the power cord, and switch POWER to ON.
  4. Start the external computer.
  5. Press the key , and the equipment is powered on.
  6. Press the INPUT key to switch to the VGA channel.

Connecting of HDMI cable and USB touch cable: VGA –> TOUCH USB 2

NOTE:
For external computer output, the device’s best resolution is 3240×2160. The VGA standard does not support this resolution. If you want to display data in a resolution higher than FULL HD like 4K, then we recommend using a connection between the external computer and device via HDMI/Display Port cable.

Connecting of HDMI cable and USB touch cable:

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  1. Use the HDMI line to connect to the HDMI output port of the external computer.
  2. Use a USB cable to connect to the external computer USB port.
  3. After the connection is completed, plug-in the power cord, and switch POWER to ON.
  4. Start the external computer.
  5. Press the key , and the equipment is powered on.
  6. Press the INPUT key to switch to the HDMI channel.

Connecting of HDMI cable and USB touch cable:

  • HDMI 1/2–> TOUCH USB 1
  • HDMI 3 –> TOUCH USB 2

Connecting of USB-C

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  1. Use the USB-C cable to connect to the USB-C port on the external computer and USB-C port on the front of the IFP
  2. USB-C supports Display port, touch functionality and charging (support of these functions depends on the used cable and USB-C port specifications in the external computer)
  3. After the connection is completed, plug-in the power cord, and switch POWER to ON.
  4. Start the external computer.
  5. Press the key , and the equipment is powered on.
  6. Press the INPUT key to switch to the TYPE-C channel.

RS232 Serial Port Connection

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After using the serial port line to connect central control equipment and the device, certain functions of the device can be controlled via the central control device, such as device ON/OFF, adjustment of sound volume, etc. RS232 codes are available on our support webpage: https://www.triumphboard.com/support/.

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Android System

Call up Control Menu.
There are 3 arrows on the screen that are used to call Control Menu. One is on the left side, one is on the right side, one is on the bottom. Touch the arrow to call Control Menu. Control Menu will disappear after 5 seconds of inactivity.

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Control Menu

  • Home (Return to Android Home Page)
  • Switcher (Switch through open apps and Inputs)
  • All Apps (All installed apps)
  • Note (Annotation)
  • Browser
  • Record (Recording of the screen)
  • AirClass (Online Voting system)
  • Crop (Crop screen & screenshot)
  • Timer
  • Spotlight
  • Mark (Annotation on glass)
  • Stopwatch
  • Freeze
  • Screen Lock
  • TRIUMPH-BOARD-BLACK-Series-65-Inch Interactive-Flat-36Bytello Share

Disappearing of Control menu
Press on arrows between the sections or wait 5 seconds.

Basic Operations

Start-up / shutdown
Use 100-240V AC as the power supply.
The Power button on the front panel and the remote control can be used to switch between the power ON and OFF state.

Auto standby shutdown
In the Android main interface, whether there is signal input or not, the device will not auto shutdown.
In the non-Android main interface, if there is no signal input within 5 min, the device will automatically shut off.

Upgrade Android firmware
For OTA online upgrade please connect the device to the internet either via Wi-Fi or LAN cable. Afterward, go to Settings – System– System Update – Check Update. If there is a new update available, you will be asked to upgrade the device. Follow the instructions on the screen to install the newest Android firmware. Please make sure you always have the newest Android firmware installed.

Settings save before shutdown
Before the shutdown, the device will save the display and sound settings. Upon restart, these settings will be used.

Source Switching
You can use the remote control or Input Settings icon to switch the source by the following methods: Method one: press the “Signal Source” key on the remote controller to call “Signal Source Menu”, press the cursor key on the remote control to select a signal source, press the “OK” key, the device will switch to the selected input signal source.
Method two: Press the Input Settings icon on the top right corner. Input settings will pop up, select signal source, the device will switch to the selected input signal source.

Display Settings
Start Common Settings > click on three dots > Display, to adjust display frame backlight, color temperature, aspect ratio, image mode, saturation, and so on. (adjustable only on non-Android input).

Audio Settings
Start Common Settings > click on three dots > Sound, to adjust volume, bass, treble, sound output device, and so on.

Change Password
Select Settings > System > Lock Screen Password. Set desired 4-digit password. Password can be changed after entering an initial password in password settings.
If the password is forgotten, please contact after-sale personnel (see page 25) on how to reset the password.

Keyboard and input method
Settings > Language & Keyboard > Keyboard & Inputs, the system is provided with an “Android Keyboard”.

Language selection
Settings > Language & Keyboard > Languages and select the desired language.

Select System Time
Settings > System > Date & Time. The system will automatically synchronize the time from the network; in case the device is not connected to the network, the date and time must be set manually.

Screenshot
Press the “Screenshot” key on the remote control or open the crop widget (in the Control Menu) to take a screenshot. The screenshot picture is stored in the “\Notes\Mark” folder in the local file management.

To adjust backlight
Press on the backlight icon on the home screen – drag into desirable value

To adjust volume
Press on the volume icon on the home screen – drag into desirable value

Network Settings

Wireless Network

  1. System Settings > Wireless & Network > WLAN
  2. Turn on the Wi-Fi switch
  3. Select the network to be connected from Network List, enter the connecting password and press connect.
  4. If there is no desired network in Network List, manually add a network.
    This Wi-Fi Built-in Adapter is intended only for use in Android mode.

Ethernet
There are two LAN network ports on this device, LAN 1 can be used to connect to a wired network. When one network port is connected to a router, the other port can be connected to an external device. The device’s Android system, OPS (Windows system only), and the external device form a LAN, which can be connected to the network simultaneously.

  1. Connect the one end of the network cable to the network port of this device before using a wired network, and then connect the other end to a router.
  2. Select System Settings > Wireless & Network > Ethernet
  3. Turn on connecting switch
  4. Select “DHCP” in IP settings, IFP will automatically obtain an IP address and connect to the network.
  5. Select “Static” in IP settings, manually input IP address, gateway, network prefix length, DSN address, and then click “Save” to connect to the network.

Wireless Hotspot
The wireless hotspot works only when the following conditions are met:

  • Built-in Wi-Fi is connected to IFP.
  1. Select System Settings > Wireless & Network > Hotspot
  2. Turn on the hotspot feature (activation may take a few seconds)
  3. Enter the hotspot name in the textbox. The default name is “AndroidAP_7817”, which is customizable.
  4. Enter the hotspot password in the textbox. The default password is 12345678. Password is customizable.

Wi-Fi Module

Installation Procedure
Warning: Please make sure the power cord of the Interactive Flat Panel (IFP) is disconnected before installation.

  1. Take off the Mylar.
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  2. Insert the Wi-Fi Module fully into the IFP along the direction of the arrow.
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  3. Complete assembly of Wi-Fi module.39TRIUMPH-BOARD-BLACK-Series-65-Inch Interactive-Flat-38 Note: This Wi-Fi Module only works for the IFP by plugging it into the above slot.

Function
After completing the installation, turn on the IFP, and the Wi-Fi Module will run automatically. Click “Settings” on the screen, you can see the following interface.

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Click “Wi-Fi”, enter the following Wi-Fi setting interface.
Click the icon “ ”, you can turn on/off the Wi-Fi function.

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Key Specifications

  • Wi-Fi-Standard: Support 802.11 a/b/g/n/ac
  • Bluetooth: Support BT 2.1/3.0/4.0
  • Operating Frequency: 2.4G & 5G (5150MHz-5250MHz indoor use)
  • Antenna Type: Dipole
  • Antenna Gain: BT/ 2.4G Wi-Fi 3dBi;5G Wi-Fi 4.3dBi
  • Antenna Impedance: 50Ω

Troubleshooting

IFP fails to work normally




Remote control failure

| 1.| Check whether there are other objects between the remote control and
---|---|---
| television remote control receiving window, blocking signal transmission
| and thus, leading to the failure of remote control.
2.| Check whether the battery terminal in the remote control is correctly
| connected.
3.| Check whether the remote control needs a battery replacement.


Device automatically

| 1.| Check whether the No Signal Auto Shutdown is set or not.
shuts down| 2.| Check whether there has been a sudden power outage.
3.| Check whether there is no automatic shutdown.

PC module


Signal out of range

| ****

| Check whether the display is set correctly.
---|---|---


| 2. Check whether the resolution is the best resolution.

Adjust line and field synchronization in the menu.


Image lack of color, color

| 1. Check whether the video cable is possibly not securely connected or has a quality problem.
is incorrect| 2.| Adjust color and brightness or contrast in the menu.

Touch Function


Touch function invalid

| 1.| Check whether the touch driver is installed and running.
---|---|---
2.| Check whether the size of the article touched is comparable with a finger.
Touch positioning not| 1.      Check whether the driver is properly installed and make the correction.
correct| 2.| Make sure your finger or stylus is making good contact with the touch screen

Video Malfunctions

No picture and no sound 1. Check whether the device is in active mode.
2. Check whether the signal wire is plugged in securely, using the correspon-
ding INPUT.
3. If in internal computer mode, check whether internal computer is running.
With horizontal or vertical 1. Check whether the signal wire is securely

connected.
stripes or image distortion| 2.| Check whether other electronic equipment or power tools are placed
| | around the device.
No color, color is weak or| 1. Adjust color and brightness or contrast in the menu.
image is weak| 2.| Check whether the signal wire is securely connected.

Audio Malfunctions


Image but no sound

| 1.| Check whether the mute button is pressed for mute.
---|---|---
2.| Press VOL. + / – to adjust volume.
3.| Check whether the audio line is connected correctly.
| 1. Adjust sound balance in the menu.
Only one speaker has| 2.| Check whether the computer sound control panel only sets up one sound
sound| | channel.
| 3.| Check whether the audio line is connected correctly.
VGA output without sound| 1.| Check whether an external device is connected via the headphone jack.

Maintenance

Proper maintenance can prevent many early malfunctions. Regular, careful cleaning can keep the device brand new. Please unplug the power plug before cleaning and maintenance, to prevent electric shock.

Clean screen
For cleaning the IFP, we recommend using the TRIUMPH Cleaning Pad (EAN:8592580083365). Be aware that using fabric softener might damage the screen.

Clean front frame
Please use a dry, soft, lint-free cloth to wipe the front frame.

Device to remain unused for an extended period
If the device will not be used for an extended time, such as during a vacation, please make sure to unplug the cord to prevent any possible dangers caused by power surges from lightning.

For cleaning the glass surface of your IFP, we recommend using: TRIUMPH Cleaning Pad (EAN:8592580083365).

Repair Service and Contacts Warranty

Please contact your local dealer regarding warranty options in your territory.
You can find our standard warranty conditions on our website www.triumphboard.com/support/warranty

Technical support
Please fill in your RMA or Product question on our website https://www.triumphboard.com/support/technical-support/

If you have any questions, please email us at contact@triumphboard.com
TRIUMPH BOARD a.s.
Neklanova 122/15
128 00 Prague 2
Czech Republic
EU
Phone: +420 224 910 221
E-mail: info@triumphboard.com www.triumphboard.com

Notices
Every effort has been made to ensure all information contained in this user guide is correct, but the accuracy or completeness is not guaranteed. Before using this device, you must evaluate it and determine if it is suitable for your intended application. You assume all risks and liability associated with such use. Any statements related to this device not contained in this manual or any contrary statements appearing on your purchase order shall have no force or effect unless expressly agreed upon, in writing, with this company.
Reproduction or reprinting of this user guide or any part without permission is prohibited.
The content of this user manual is subject to change without prior notice

© TRIUMPH BOARD

References

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