Faller OSKAR SV-100 Portable TV Voice Enhancer Instruction Manual

OSKAR SV-100
PORTABLE TV VOICE ENHANCER
With dialogue clarifying technology Operating manual

OSKAR SV-100 Portable TV Voice Enhancer

THANK YOU FOR PURCHASING OUR OSKAR.
This wireless TV voice enhancer brings the sound of the TV directly to you where you listen and uses innovative technology to improve your understanding of the dialogue.
OSKAR analyses the audio of the TV and optimises it so that the voices are well understood at all times. Disruptive ambient noises are minimised and speech is reproduced clearly to provide you with a pleasant TV-watching experience at normal volumes.
Please take a brief moment to read through this operating manual so that you can get the most out of your OSKAR. If you handle your OSKAR with care, it will provide you with many years of listening pleasure. Should you need advice or help, we will happily provide it any time. As a German company, we are proud of our customer service and will always do our best to help you.

Herzlichst Ihr
Kind regards
Très cordialement,
Met vriendelijke groet,
Cordialmente
Saludos cordiales

Marcell Faller
Audio expert and founder of sonoro

Finally understand the TV again.

OSKAR FEATURES

The OSKAR TV voice enhancer augments the voices from your TV so that you can hear the dialogues better. It wirelessly sends the TV audio from the transmitter connected to the TV to the portable TV voice enhancer. Enjoy the sound of the TV right in your spot or in other rooms and make the sound more audible. OSKAR is easy to use and can also be used as a normal loudspeaker if needed. For better sound quality, we recommend using an optical audio cable to connect the device.

2

SCOPE OF SUPPLY

A. OSKAR TV voice enhancer
B. Base station (transmitting/charging station)
C. Operating manual
D. Optical audio cable
E. 3.5 mm audio cable
F. USB power cable
G. USB power adapter

3

PRODUCT OVERVIEW

H. Connection indicator
I. OSKAR On/Off indicator
J. On/Off volume knob
K. AUX IN 3.5 mm audio-in connection
L. DIGITAL IN Digital audio-in connection
M. PAIRING button
N. DC IN 5 V power connection
O. Speech filter display
P. Speech filter button
Q. Connection indicator
R. DC IN 5 V power connection
S. Charge indicator
T. Headphone connection (output)

4

SETTING UP THE PRODUCT

Place the base station on a flat, stable surface close to your TV. Fully charge OSKAR before using it for the first time (4-a).
You can use either the optical audio cable (4-b) or the 3.5 mm audio cable to connect the device (4-c). For better sound quality, we recommend you use the optical audio cable (4-b). Use the 3.5 mm audio cable (4-c) if your TV does not have an optical digital audio connection. Position OSKAR on the base station.
If you connect both cables, the base station automatically selects the optical audio cable to transmit the TV audio.

4-a

POWER SUPPLY AND CHARGING

1. Connect the USB power cable to the DC IN 5 V connection on the base station and to the USB power adapter. Then plug the power adapter into the wall socket.
2. Charge OSKAR before the first use by placing it on the base station. OSKAR does not have to be switched on to be charged.
   The charge indicator illuminates red during the charging process. The charge indicator illuminates green when the charging process is complete. Charging takes about 4 hours. One charge lasts for about 16 hours of use depending on the use conditions. If the charge indicator flashes red, the battery charge is less than 20%. Please recharge OSKAR.

4-b

CONNECTING VIA THE OPTICAL AUDIO CABLE

1. Remove the protective covers from both ends of the optical cable.
2.  Connect the audio cable to the base station and the TV. Firmly plug in the connector until it locks in place.
3. Set the digital audio setting of your TV to PCM output. If you do not set the audio to “PCM”, you might not hear any sound. For additional information on setting the digital audio output to PCM, please read the operating manual for your TV.

4-c

CONNECTING VIA THE 3.5 MM AUDIO CABLE

1. Connect the 3.5 mm audio cable to the AUX IN input on the base station and to the audio output (headphone connection) on your TV. Firmly plug in the connector. You can find more information about this step in the operating manual for your TV.
   Usually no sound comes out of the TV if you connect a cable to the TV headphone connection. To change this, you must change the settings on your TV. You can find more details in the operating manual for your TV.

5

LISTENING TO TV AUDIO

1. Remove OSKAR from the charging station before you turn it on.

2. To turn OSKAR on, rotate the On/Off volume knob clockwise until you hear a click.
   The OSKAR On/Off indicator now illuminates.

3. Rotate the On/Off volume knob to set the desired volume.

4. Take OSKAR with you to your proper position.

5. To turn OSKAR off, rotate the On/Off volume knob anticlockwise until you hear a click. The OSKAR On/Off indicator goes out and the connection indicator on the base station flashes before going out after a few minutes.
   Note: To save energy, the base station and OSKAR switch to standby mode after about 5 minutes if the TV is switched off or if OSKAR does not receive an audio signal.

6

SPEECH FILTERING FEATURE
OSKAR uses unique technology to improve your understanding of dialogue. You hear human voices more clearly, while disruptive ambient noises are minimised.

1. Each time you press the speech filter button, the system switches into a different dialogue clarifying mode and displays the current mode via the speech filter indicator. The higher the level, the more audible the voices.
2.  To turn off dialogue clarification, press the speech filter button until the speech filter display no longer illuminates.
   OSKAR has been developed primarily for people with hearing loss. Please keep in mind that this implies that the general audio quality changes when you increase the dialogue clarification feature.

7

USING WITH HEADPHONES

1. For undisturbed enjoyment of TV audio, you can connect external headphones if needed. Before putting on the headphones, first turn down the volume to the lowest setting so that you are not exposed to an uncomfortably high audio level. You can still use the speech filtering feature when you use headphones.

TROUBLESHOOTING

OSKAR does not play the audio. (The connection display on the base station and/or OSKAR is off or flashes)| Your OSKAR is switched off.
• Switch on OSKAR by rotating the On/Off volume knob.
If the TV is switched off for more than 5 minutes or if it is muted, the base station and OSKAR automatically switch to standby mode.
• Switch on or unmute your TV and then switch OSKAR off and on again.
The cable connection is not correct.
• Check if the USB cable is firmly connected to the base station and the USB power adapter.
• Make sure that the optical cable or the 3.5 mm audio cable is firmly connected to the base station and the TV.
Your OSKAR is not paired to your base station.
• Reset your base station as follows:
1. Switch off OSKAR.
2. Disconnect the USB cable from the base station and wait approximately 30 seconds before reconnecting the USB cable.
3. The base station resets automatically.
4. Switch OSKAR back on again. If the base station is paired, the connection indicator permanently illuminates.
• Pair OSKAR to the base station again:
1. Position OSKAR near the base station.
2. Use a pointed object to briefly press the PAIRING button. The connection indicator on the base station flashes.
3. Switch on OSKAR and then hold down the speech filter button for approximately 5 seconds until the connection indicator on OSKAR flashes. Both connection indicators illuminate if they are paired.
OSKAR does not play the audio. (The connection display on the base station and/or OSKAR
illuminates or flashes)| The TV audio has been muted.
• Increase the volume on your TV or switch off the mute button.
The distance between OSKAR and the base station is too large.
• Bring OSKAR close to the base station.
The rechargeable battery is weak.
• Recharge OSKAR.
The digital audio is not set to PCM.
• Set the digital audio on your TV to PCM. Refer to the operating manual for your T V.
The connection between the base station and OSKAR is interrupted.
• Re-establish the connection between the base station and OSKAR.
You can hear the TV audio through OSKAR, but the TV itself produces no sound.| If OSKAR is connected via the TV headphone connection, the loudspeakers installed in the TV usually remain mute.
• Adjust the settings on your TV. Refer to the operating manual for your TV.
The sound is too low even if the volume on OSKAR is set to maximum.| The headphone volume on the TV is set too low.
• Increase the headphone volume on the TV. Refer to the operating manual for your TV.
The sound fails frequently.| Devices such as smart phones, Wi-Fi access points and microwave ovens generate radio waves and can cause radio interference.
• Position OSKAR and the base station at a sufficient distance from such devices.
You hear interference when watching TV.| The connection via the 3.5 mm audio connection has not been established correctly.
• Firmly connect the audio cable to the TV headphone connection and to the base station. Repeated unplugging and re-plugging might improve the connection.
The rechargeable battery does not charge.| OSKAR has no charging contact to the base station.
• Clean the charging contacts with a soft cloth. To prevent malfunctions, do not press too hard on the charging points.

TECHNICAL DATA

General

Operating temperature| 0 – 40 °C
Headphone output| 3.5 mm stereo socket
Auxiliary input| 3.5 mm socket
Auxiliary input sensitivity| 300 mV
Optical input socket| Linear PCM
Optical sample rate| 32 KHz; 44.1 KHz; 48 KHz; 96 KHz
Optical channel| Stereo 16 bit; stereo 24 bit
Frequency range| 2402 – 2480 GHz
Maximum transmission power| <10 dBm
Maximum operating distance| ~ 30 m
Voice enhancer

Includes Alango VoiceFirstTM Technology
Article number| SV-100
Dimensions (W × D × H)| 240 × 102 × 60 mm
Weight| 770 g
Battery type| Lithium-ion rechargeable
Charging time| 4 hours
Transmitter

Article number| SV-101
Dimensions (W × D × H)| 166 × 66 × 25 mm
Weight| 107 g
Power consumption in standby| <0.5 W
Charging shell

Article number| SV-102
Dimensions (W × D × H)| 166 × 66 × 25 mm
Weight| 86 g
AC/DC adapter

Manufacturer| Shenzhen Keyu Power Supply Technology Co. 2~3/F, No. 13, Lane 3, Yuquan East Road, the 2nd Industrial part, Yulv, Guangming District, Shenzhen, China
Model number| KA12C-0502000EU
Input voltage| 100 – 240 VAC; 50 – 60 Hz
Output voltage| 5.0 VDC
Output current| 2.0 A
Output power| 10.0 W
Average active efficiency| > 78.7 %
Efficiency at low load (10%)| 75 %
No-load power consumption| <0.10 W

IMPORTANT SAFETY NOTES

• Before putting the device into operation and using it for the first time, read through this manual carefully and follow all instructions. We accept no liability for damage caused by failure to observe the safety instructions and information in this manual.

• Observe all safety instructions and carefully retain this operating manual so that it is also accessible for other users at all times. If you transfer the product to a third party, always transfer it together with this operating manual and these safety instructions.

• Listening to loud music can cause long-term hearing damage. Never turn up the volume so high that you are no longer aware of the surroundings. If you use headphones, especially over a long period of time, it is advisable to avoid high volume. Always decrease the volume of the device before putting on the headphones.

•  The device may only be deployed for personal use and only for its intended purpose. It is not suitable for commercial use.

• Always keep the product, packaging and accessories (including the installed rechargeable battery) out of the reach of children and pets in order to prevent accidents.

• Persons (including children) who, due to their physi- cal, sensory or mental capabilities, or due to their inexperience or lack of knowledge, are not capable of using the device safely must not use this device without the supervision or instruction of a responsible person. Keep the device out of their reach.

• The device and USB power adapter in particular are intended exclusively for use in dry interior spaces. Proper function is ensured at a room temperature from 5  °C to 35  °C. Do not expose the device to extreme heat or cold.

• Always handle the device and accessory parts with care and only set them up in clean, dust-free areas. To prevent the device from falling and causing injuries or property damage, place the device on a stable, level surface. Protect the device from intense mechanical shocks.

• The front side, edges and corners of the device respond sensitively to pressure. Protect these areas from excessive loads. Do not place the device upside down and do not place any heavy objects on top of the device and/or the USB power adapter.

• To prevent damage, injuries, fire and electrical shock, keep the device away from rain, humidity and excessively dusty areas. Protect the device from liquids, including dripping and splashing liquid, and do not place any objects filled with liquid, e.g. vases, on or near the device. As with all electronic products, make sure that liquids do not get into the parts of the system.

• Do not place any open flames such as lit candles on or near the device. Keep the device (including the USB power adapter) away from flammable objects and from heat sources such as radiators, ovens and other devices that generate heat.

• Do not use the device outdoors (in direct sunlight), at the seaside, on a ship or boat, inside a vehicle, in medical facilities, in unstable locations, or near water, rain, moisture or smoke. Keep the device away from any additional effects of weather.

• This device (including accessory parts) contains one or more magnets that could negatively affect pace- makers, programmable shunt valves for the treat- ment of hydrocephalus and other medical devices.
  Do not place this product near persons that use such medical devices. Consult your doctor before using this product if you use a medical device of such type.

• Do not open the device, remove the covers or expose the electronics. The device must not be maintained or repaired by the consumer.

• Repairs and maintenance may only be performed by specialists authorised by sonoro audio GmbH. This applies equally to installed rechargeable batteries. Repairs are necessary if the device is damaged in any way, for instance if the power cable or USB power adapter are damaged, liquid spills on the device, objects fall onto the device, the device is exposed to rain or moisture, the device does not work properly, or the device is dropped.

• Only use attachments and/or accessories that have been specifically designed for this device. Do not make any changes to the system or accessories. Unauthorised changes can negatively affect the safety, compliance with legal regulations and the performance of the system.

• Only use the power supply that has been supplied with the device. An incorrect voltage can destroy the device. Do not make any modifications to the USB power adapter and do not use the supplied USB power adapter for other devices.

• Only operate the device if the electric voltage specified on the type plate of the device and the power plug correspond to the voltage of your wall socket. An incorrect voltage can destroy the device.

• Make sure that the USB power adapter is easily accessible in case it needs to be disconnected from the power mains.

•  Insert the USB power adapter all the way into the wall socket and only use power sockets in which the plug fits snugly. Do not use extension cables or multi-socket adapters.

• The USB power adapter must be removed from the wall socket to completely disconnect the system from the power mains. For your own safety, always disconnect the power adapter from the power mains when you connect the cable to the device.

• If you will be away from home for multiple days or in the event of a storm, we recommend that you unplug the USB power adapter from the wall socket.

• Only use the device in environments where wireless 2.4 GHz radio technology is permitted.

• This device should be installed and operated at a minimum distance of 20 cm between the antenna of the device and a person’s body.

GENERAL CARE

• Only clean the device on the outside with a soft, lintfree cloth or a slightly dampened rag. Do not use any wax sprays, harsh cleaning agents, cleaning agents that contain solvent or other substances, as they could damage the surface.
• Lacquers and furniture polishes can chemically corrode the rubber feet of the base station and the device, thus causing surface damage to your furniture.
• Materials such as wooden surfaces, plastics, fabrics and metals can vary visually and darken or fade over a longer period of time, especially if exposed to solar radiation.

ELECTRICAL SHOCK WARNING

• Do not use the device if it is obviously damaged, as this could lead to electrical shock.
• Disconnect the device from the power supply before establishing or interrupting the connection to the device.
• Do not use the device in a wet or damp environment.
• Do not touch the USB power adapter with wet hands. Never plug in the connecting plug if the product or the charging cable is wet.
• Do not disconnect the device from the power mains by pulling on the cable. Always grab hold of the USB power adapter.

NOTE ON RECHARGEABLE LITHIUM-ION BATTERIES

This device uses a rechargeable lithium-ion battery. Misuse or improper use can result in battery damage! In extreme cases, there is a risk of explosion, fire, or the development of heat, smoke or gases. In this case, sonoro audio GmbH accepts no liability.

• Rechargeable batteries must not be exposed to excessive heat such as sunlight, fire or the like.
• Do not touch the battery with your bare hands if it leaks or has been damaged. Leaking liquid can cause skin irritation and other injuries.
• If you do not use the device for a longer period of time, charge it every six months to maintain the integrated rechargeable battery in good condition.
• Do not remove the rechargeable battery in the charged state from the device. Do not short-circuit it, dismantle it or deform it.
• If the device is obviously faulty, do not recharge the battery. Terminate the charging process if the device becomes excessively hot.
• Observe the warranty and disposal instructions.

DISPOSING OF USED ELECTRICAL AND ELECTRONIC DEVICES
(To be used in the countries of the European Union and other countries with a separate collection system for these products) This symbol indicates that this product must not be disposed of with other household wastes. Dispose of it in accordance with applicable legal regulations for electric waste. With your contribution to the proper disposal of this product, you protect the environment and the health of other people. Improper disposal endangers the environment and people’s health. Material recycling helps to reduce the use of raw materials. To return your used product, you can use the normal return and collection systems or you can contact the shop where you bought the product.

SAFE DISPOSAL OF SPENT BATTERIES AND RECHARGEABLE BATTERIES
This device uses a lithium-ion battery that has to be disconnected from the obsolete product to ensure proper recycling of materials. See figure on page 35.
Warning: Only remove the rechargeable battery for disposal of the device. Make sure that the battery is completely discharged before removing it. You need a Philips screwdriver and a flat screwdriver to remove the rechargeable battery. Observe the basic safety measurements when performing the steps listed below. Protect your eyes, hands and fingers and the surface on which you are working. Pay attention to breaking or flying parts when removing the battery – risk of injury. Wear protective goggles.

1. To completely discharge the battery, take the device out of the base station, switch the device on and let the device run until it enters standby. Repeat this process until you can no longer switch the device back on.
2. Take a standard screwdriver and remove the speaker cover on the back by pushing the screwdriver between the surrounding rubber covering and the fabric-covered speaker cover. Then push the screwdriver away from the housing to detach the speaker cover. You might have to repeat this process on several sides to detach the cover.
3. Undo the two screws of the battery compartment with a Philips screwdriver.
4. Carefully pull the battery out of the housing by the plug connection cable.
5. Pull out both visible plug connections.
6. Cover the battery contacts with adhesive tape to prevent short circuits due to residual battery charge. The rechargeable battery and the remainder of the product can now be recycled and properly disposed of.

DISPOSING OF USED DISPOSABLE AND RECHARGEABLE BATTERIES

(To be used in the countries of the European Union and other countries with a separate collection system for these products) To make sure that disposable and rechargeable batteries are properly disposed of, dispose of the product by taking it to a suitable collection site for the recycling of electrical and electronic devices.

WARRANTY

We guarantee that this product will function properly for 2 years (1 year in North America and Australia) from the date of purchase, provided that the operating instructions in this manual have been observed. This warranty becomes null and void in the event of malfunctions resulting from accidental and intentional damage of any kind, normal wear, excessive wear, negligence, or unauthorised modifications. In addition, this warranty does not apply to deficiencies that only negligibly affect the value or usability of the device. The warranty does not cover disposable or rechargeable batteries. For claims, please contact your specialist dealer or contact our Customer Service department directly. The warranty covers the free repair of all faults resulting from the material or manufacturing process, and includes free return shipping. Repair or exchange does not initiate a new warranty period. The warranty period of 2 years (1 year in North America and Australia) from the date of purchase remains decisive.
Please send in the product in the original packaging along with the receipt of purchase. Please do not throw these items away. Claims do not affect and/or cancel the free of charge warranty rights of the customer defined by law.
WARRANTY IF PURCHASED ABROAD
The dealer in the respective country in which the product is purchased provides a warranty for products that are purchased outside of Germany. You can obtain additional information from your local sonoro audio dealer.

DECLARATION OF CONFORMITY

This product has been manufactured by or for sonoro audio GmbH.
EU importer: sonoro audio GmbH, Hammer Landstraße 45, 41460 Neuss, Germany sonoro audio hereby declares that the product (SV-100 and SV-101) complies with the Radio Equipment Directive (RED) 2014/53/EU, with Directive 2009/125/EC and with the Restriction of Hazardous Substances Directive (RoHS) 2011/65/EU. If a modification is made to the device that has not been authorised by sonoro, this declaration automatically loses its validity. Please send questions for the importer or questions regarding product conformity based on European legislation by e-mail to: support@sonoro.com or to the address listed above. The full text of the EU declaration of conformity is available at the following Internet address: www.faller-audio.com

COPYRIGHT AND TRADEMARK
©2022 sonoro audio. All rights reserved. “sonoro”, “faller”, the “sonoro” logo, the “faller” logo and other “sonoro audio” marks and symbols are owned by sonoro audio and are potentially registered. All other trademarks are the property of their respective owner. sonoro accepts no liability for errors in this operating manual. The information contained in the operating manual is subject to modification and errors.

CONTACT AND SUPPORT
sonoro audio GmbH
Hammer Landstraße 45
41460 Neuss
Germany
Phone: +49 2131 7786056
Fax: +49 2131 7517599
E-mail: support@faller-audio.com
support@sonoro.com
Internet: www.faller-audio.com
www.sonoro.comwww.faller-audio.com
faller-audio.com

References

• Mit OSKAR endlich wieder den Fernseher verstehen | faller audio
• Audiosysteme & Designradios von sonoro » Jetzt online kaufen!
• Mit OSKAR endlich wieder den Fernseher verstehen | faller audio
• Audiosysteme & Designradios von sonoro » Jetzt online kaufen!

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