My Invisalign App User Guide
- June 12, 2024
- invisalign
Table of Contents
My Invisalign App
Product Information
The Invisalign system is a convenient and safe way to straighten your teeth. It allows you to stay connected with your Invisalign provider throughout your treatment. With the My Invisalign app, you can easily share photos with your doctor and receive feedback to ensure your smile is on track between in-office appointments.
Product Usage Instructions
- Download the My Invisalign App from your app store to get access to tools that will help you stay on track throughout your treatment.
- Set up your My Invisalign App patient account:
- Select “Register” and review and accept the Terms & Conditions.
- Scan the QR code on your aligner bag or enter patient details manually.
- Enter your app account info and create a PIN.
- Enter aligner settings and notifications based on your doctor’s treatment plan.
- If you don’t have your aligners yet, create a My Invisalign app account. When you receive your aligners, follow the steps above to set up your patient account and access Virtual Care tools.
- To add Invisalign Virtual Care tools:
- Log in to the My Invisalign app and select the “Me” icon from navigation at the bottom of the app screen.
- Follow the steps above to set up your My Invisalign app patient account and access Invisalign Virtual Care.
- Select the image of the patient welcome kit that says “Become an Invisalign patient” to receive a welcome kit.
- Enable notifications for the My Invisalign app to receive reminders for submitting photos and changing aligners.
- Use cheek retractors to help capture photos. Contact your doctor or visit the Invisalign Accessories page at shop.invisalign.com for more information.
- Share photos with your doctor using My Care in the My Invisalign app. Reminders in the app will notify you when it’s time to send progress photos and advance to your next aligner.
- To take photos:
- Select the “Take Photos” card.
- Check the box indicating whether or not you will use cheek retractors.
- Tap “Start now” to begin taking the nine photos as prompted. Use the on-screen guide to line up your mouth with the rectangle on the screen, and the photo will be taken automatically.
- The first time you take photos, you will see short videos showing you how to take each photo.
- Insert your cheek retractor and tap each photo to start the photo-taking process. Follow the instructions on the screen to achieve the needed image.
Patient guide to using the My Invisalign® app with Invisalign Virtual Care.
Connected. Convenient. Confident. Safe.
Staying connected with your Invisalign provider throughout your treatment is
easy! Use the steps in this guide to set up the My Invisalign app, share
photos with your doctor and receive feedback to make sure your smile is on
track between in-office appointments.
Scan QR code to watch video today!
Watch this video for an overview of how to get started
Getting Started
-
Download the My Invisalign App
Download the My Invisalign app to get access to tools that will help you stay on track throughout your treatment. -
Set up your My Invisalign App patient account
Use patient tools in the My Invisalign app and take
photos for Virtual Care at the time of every aligner change. -
Don’t have your aligners yet?
You can create a My Invisalign app account and when you receive your aligners, use the steps below to set up your patient account and access Virtual Care tools. -
Don’t see My Care in your My Invisalign app?
Follow the steps below to add Invisalign Virtual Care tools.
Tip: Enable notifications for the My Invisalign app
so you don’t miss reminders to submit photos and change aligners.
Use cheek retractors to help capture photos.
-
Using cheek retractors while taking photos helps capture a clear view of your teeth that is needed to assess your treatment progress. Invisalign cheek retractors are available through your doctor or shop.invisalign.com.
The Invisalign Cheek retractors include: -
A specially designed cheek retractor that is simple to use, comfortable to wear and easy to clean.
-
A storage pouch with easy-to-follow directions on how to download the My Invisalign app and use the cheek retractor to take photos.
Contact your doctor or visit the Invisalign Accessories page at shop.invisalign.com to learn more.
Share photos with your doctor using My Care in the My Invisalign app
The first time you take photos you will see short videos showing you how to take each photo
Insert your check retractor and tap each photo to start the photo-taking
process
Important: Check the box to indicate if you will not use cheek retractors
to take photos.
Dynamic photo-taking feedback: A yellow frame will appear with instructions on how to adjust the photo to achieve the needed image.
Submit photos and comments: When all 9 photos have been taken, you can add comments or questions before submitting to your doctor.
Guidance for photos of back teeth: If cheek retractors are being used, a prompt will appear with guidance on how to take photos of the back teeth. If back teeth are not detected in the photos, a prompt will appear to tery again or to continue without the detection feature.
Receiving feedback from your doctor using My Care in the My Invisalign
app
You will recieve one of two types of feedback in the My Invisalign app after
you photos have been reviewed:
On track
Way to go! Your doctor is letting you know your treatment is on track and you
should keep up the great work.
If your doctor needs to talk about your progress, the office will contact you to set up a virtual appointment. The office will then send you an email with a link to download the Zoom Meetings app and a link to join the meeting at the scheduled time
Instructions
Your doctor will send instructions when they need to give you guidance on keep
your treatment on track. Instructions may be guidance like wearing your
current aligner for additional time or using chewies. Always follow your
doctor’s guidance to keep your new smile on track.
Sometimes your doctor may need to make adjustments to your treatment, such as
changes to aligner stage or wear time. When this happens, you will see a note
to update your app settings. Simply tap “Accept settings update” and you will
continue to get notifications for your new schedule of aligner changes.
Use patient tools in the My Invisalign app
- Use the wear timer to track your aligner wear time and keep your doctor informed.
- Use the calendar to keep track of upcoming appointments.
- Use the Smile Gallery to take and share treatment progress photos with friends and family.
Note: Photos taken in the Smile Gallery are not sent to your doctor.
Need help with the My Invisalign app?
Visit the profile icon in the upper right of the app Home screen and use the
“My Feedback/rating” to submit questions and get help.
© 2022 Align Technology, Inc. All rights reserved. Invisalign is a registered trademark of Align Technology, Inc. | MKT-0004115 Rev E
References
- Invisalign Accessories and Products | Invisalign USA Store
- Invisalign Accessories and Products | Invisalign USA Store