Epson WorkForce WF-7720 Wireless Wide-format Color Inkjet Printer Quick Start Guide

Epson WorkForce WF-7720 Wireless Wide-format Color Inkjet Printer

This guide includes basic information about your product and troubleshooting tips. See the resources below for additional information.

Support
Visit www.epson.com/support (U.S.) or www.epson.ca/support (Canada) and search for your product to download drivers, view manuals, see FAQs, view videos, or e-mail Epson.

User’s Guide

See the online User’s Guide for detailed information on using your product, including these features:

• Connect wirelessly from your smartphone, tablet, or computer. Print documents and photos from across the room or around the world with Epson ConnectTM, Apple, AndroidTM, and GoogleTM printing services.
• Easily set up networking—Wi-Fi, Wi-Fi Direct®, and Ethernet. Use NFC to set up a Wi-Fi Direct connection for walk-up printing.
• Reuse presets for your favorite copy, scan, and fax settings.
• Copy, scan, and fax double-sided directly from the control panel.

Videos

View support videos using the links below.

WF-7710 Series:
www.epson.com/support/wf7710videos
www.epson.ca/support/wf7710videos

WF-7720 Series:
www.epson.com/support/wf7720videos
www.epson.ca/support/wf7720videos 

Important Safety Instructions

When using telephone equipment, you should always follow basic safety precautions to reduce the risk of fire, electric shock, and personal injury, including the following:

• Do not use the Epson product near water.
• Always keep this guide handy.
• Avoid using a telephone during an electrical storm. There may be a remote risk of electric shock from lightning.
• Do not use a telephone to report a gas leak in the vicinity of the leak.

Using the Control Panel

The control panel makes it easy to use all the features of your product. To save energy, the screen goes dark after several minutes of inactivity. Touch the screen to wake it up.

The Error light flashes or turns on when an error occurs. The Data light flashes when the product is processing data and turns on when there are print jobs waiting.

You may see the following icons on the screen:

Mobile Printing

Epson® products support a variety of wireless printing solutions. Check your online User’s Guide or www.epson.com/connect (U.S) or www.epson.ca/connect (Canada) for a complete list.

Note
To print from a mobile device, your product must be set up for wireless printing or Wi-Fi Direct.

You can print from and scan to your mobile device using the Epson iPrint™ application. Search for the Epson iPrint app on the app store for your Android™ or iOS device, or visit www.epson.com/iprint (U.S.) or www.epson.ca/iprint (Canada) or for more information and download instructions.

Loading Paper
Epson offers a wide array of high-quality papers, making it easy to maximize the impact of your documents, photos, presentations, and other projects. For a list of compatible paper types, see the online User’s Guide.

• Load Epson Premium Presentation Paper Matte or any type of Epson photo paper only in the upper paper cassette (if your product has two cassettes).

• Load paper printable side down; it is usually whiter or brighter.

• Always load paper short edge first and make sure the edge guides are against the paper.

• Make sure the paper is loaded against the edge guide and not extending past the end of the cassette.
  

• After you load paper, use the control panel to select the paper size and type.

• For instructions on loading envelopes, legal-size paper, or using the rear paper feed slot, see the online User’s Guide.

• If paper has jammed, follow the steps on the LCD screen.

Solving Network Problems

If you have a network problem with your Epson product, check the messages on the LCD screen to diagnose the cause of most problems. To view help topics on the screen, press and then select Troubleshooting. You can also check the basic troubleshooting suggestions below. For more in-depth troubleshooting, see your online User’s Guide or FAQs at www.epson.com/support (U.S.) or www.epson.ca/support (Canada).

• Try connecting to the wireless router or access point with your computer or another device to confirm that it is working correctly.
• Make sure that the wireless network supports 2.4 GHz. The product cannot connect to a 5 GHz network.
• Try restarting the router (turn it off and then on), then try to connect to it again.
• Verify that the network settings are correct and check the signal strength. If it is poor, try moving the product closer to your router or access point.
• When using TCP/IP, make sure your network’s DHCP option is enabled (your router manufacturer will be able to assist you with this setting).
• Print a network status sheet from the Settings menu on the product’s control panel.
• Remove and reinstall your product software.

Notices
Declaration of Conformity
According to 47CFR, Part 2 and 15 for: Class B Personal Computers and Peripherals; and/or CPU Boards and Power Supplies used with Class B Personal Computers:

• We: Epson America, Inc.
• Located at: 3840 Kilroy Airport Way, MS 3-13, Long Beach, CA 90806
• Telephone: 562-981-3840

Declare under sole responsibility that the product identified herein, complies with 47CFR Part 2 and 15 of the FCC rules as a Class B digital device. Each product marketed is identical to the representative unit tested and found to be compliant with the standards. Records maintained continue to reflect the equipment being produced can be expected to be within the variation accepted, due to quantity production and testing on a statistical basis as required by 47CFR §2.909. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

• Trade Name: Epson
• Type of Product: Multifunction printer
• Model: C442A
• Marketing Name: WF-7710/WF-7720

Epson America, Inc. Limited Warranty
What Is Covered: Epson America, Inc. (“Epson”) warrants to the original retail purchaser that the Epson printer covered by this limited warranty statement, if purchased and operated only in the United States, Canada, or Puerto Rico, will be free from defects in workmanship and materials for a period of one (1) year from the date of original purchase. For warranty service, you must provide proof of the date of original purchase.
What Epson Will Do To Correct Problems: Should your Epson printer prove defective during the warranty period, please call the Epson ConnectionSM at 562-276-4382 (U.S.) or 905-709-3839 (Canada) for warranty repair instructions and return authorization. An Epson service technician will provide telephone diagnostic service to determine whether the printer requires service. If service is needed, Epson will, at its option, exchange or repair the printer without charge for parts or labor. If Epson authorizes an exchange for the defective unit, Epson will ship a replacement printer to you, freight prepaid, so long as you use an address in the United States, Canada, or Puerto Rico. You are responsible for securely packaging the defective unit and returning it to Epson within five (5) working days of receipt of the replacement. Epson requires a debit or a credit card number to secure the cost of the replacement printer in the event that you fail to return the defective one. If Epson authorizes repair instead of exchange, Epson will direct you to send your printer to Epson or its authorized service center, where the printer will be repaired and sent back to you. You are responsible for packing the printer and for all costs to and from the Epson authorized service center. When warranty service involves the exchange of the printer or a part, the item replaced becomes Epson property. The replacement printer or part may be new or refurbished to the Epson standard of quality, and, at Epson’s option, may be another model of like kind and quality. Exchange products and parts assume the remaining warranty period of your original product covered by this limited warranty.

What This Warranty Does Not Cover: This warranty covers only normal use in the United States, Canada, or Puerto Rico. Excessive, continuous use is not considered normal use; damage, maintenance or service from such use will not be covered under this warranty. This warranty is not transferable. This warranty does not cover any color change or fading of prints or reimbursement of materials or services required for reprinting. This warranty does not cover damage to the Epson product caused by parts or supplies not manufactured, distributed or certified by Epson. This warranty does not cover ink cartridges, ink supply units, or ink packs. This warranty does not cover third party parts, components, or peripheral devices added to the Epson product after its shipment from Epson, e.g., dealer or user-added boards or components. Epson is not responsible for warranty service should the Epson label or logo or the rating label or serial number be removed or should the product fail to be properly maintained or fail to function properly as a result of misuse, abuse, improper installation, neglect, improper shipping, damage caused by disasters such as fire, flood, and lightning, improper electrical current, software problems, interaction with non-Epson products, or service other than by an Epson Authorized Servicer. If a claimed defect cannot be identified or reproduced, you will be held responsible for the costs incurred.

DISCLAIMER OF OTHER WARRANTIES: THE WARRANTY AND REMEDY PROVIDED ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS OR IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE. SOME LAWS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES. IF THESE LAWS APPLY, THEN ALL EXPRESS AND IMPLIED WARRANTIES ARE LIMITED TO THE WARRANTY PERIOD IDENTIFIED ABOVE. UNLESS STATED HEREIN, ANY STATEMENTS OR REPRESENTATIONS MADE BY ANY OTHER PERSON OR FIRM ARE VOID.

EXCLUSION OF DAMAGES; EPSON’S MAXIMUM LIABILITY: IN NO EVENT SHALL EPSON OR ITS AFFILIATES BE LIABLE FOR ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OR ANY LOST PROFITS RESULTING FROM THE USE OR INABILITY TO USE THE EPSON PRODUCT, WHETHER RESULTING FROM BREACH OF WARRANTY OR ANY OTHER LEGAL THEORY. IN NO EVENT SHALL EPSON OR ITS AFFILIATES BE LIABLE FOR DAMAGES OF ANY KIND IN EXCESS OF THE ORIGINAL RETAIL PURCHASE PRICE OF THE PRODUCT.

Arbitration, Governing Laws: Any dispute, claim or controversy arising out of or relating to this warranty shall be determined by arbitration in Los Angeles County, California before a single arbitrator. The arbitration shall be administered by JAMS pursuant to its Comprehensive Arbitration Rules and Procedures. Judgment on the award may be entered in any court having jurisdiction. Any action must be brought within three months of the expiration of the warranty. This clause shall not preclude parties from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction. This warranty shall be construed in accordance with the laws of the State of California, except this arbitration clause which shall be construed in accordance with the Federal Arbitration Act.

Other Rights You May Have: This warranty gives you specific legal rights, and you may also have other rights which vary from jurisdiction to jurisdiction. Some jurisdictions do not allow limitations on how long an implied warranty lasts or allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. In Canada, warranties include both warranties and conditions. To find the Epson Authorized Reseller nearest you, visit www.epson.com (U.S.) or www.epson.ca (Canada). To find the Epson Customer Care Center nearest you, visit www.epson.com/support (U.S.) or www.epson.ca/support (Canada). You can also write to Epson America, Inc., P.O. Box 93012, Long Beach, CA 90809-3012. Copyright Notice

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other equipment.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

Responsible Use of Copyrighted Materials
Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume. Contact your legal advisor for any questions regarding copyright law.

Trademarks

• EPSON is a registered trademark, Epson Connect is a trademark, and EPSON Exceed Your Vision is a registered logomark of Seiko Epson Corporation.
• Epson Connection is a service mark of Epson America, Inc.
• Apple is a trademark of Apple Inc., registered in the U.S. and other countries.
• Android and Google are trademarks of Google Inc.
• Wi-Fi Direct® is a registered trademark of Wi-Fi Alliance®.
• General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.
• This information is subject to change without notice. © 2017 Epson America, Inc., 6/17

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