healthgenie HD-93 Electronic Digital Weighing Machine User Guide

June 12, 2024
healthgenie

healthgenie HD-93 Electronic Digital Weighing Machine

healthgenie-HD-93-Electronic-Digital-Weighing-Machine-
product

Product Information

The product is a digital weighing scale with model number HD-321. It is manufactured and marketed by Healthgenie India Pvt Ltd. The weighing scale has a sensor system that may require calibration for accurate readings. The unit can be switched between kilograms (KG) and pounds (LB). The scale has a blank display, low battery error, and inaccurate reading troubleshooting features. The product comes with a warranty of 3 years, and registration for warranty should be done within 15 days from the date of purchase.

Product Usage Instructions

  1. To switch the unit between KG and LB:
    • Press the “-” button to switch to KG.
    • Press the “+” button to switch to LB.
  2. To calibrate the weighing scale:
    • Press on each sensor one by one.
    • Place the weighing scale on a hard and flat surface (avoid using a mat or carpet).
    • Step onto the weighing scale gently and stand still on the center of the platform, then step down from the scale.
    • The scale will automatically turn off within approximately 8 seconds.

Product Warranty Details

Please register for the warranty within 15 days from the date of purchase. You can register for warranty through the following methods:

  1. Scratch card: If available on the product box.
  2. WhatsApp Invoice: Send the invoice via WhatsApp to +92 89 63 37 55.
  3. Scan QR Code & Send Invoice Photo.
  4. Missed Call: Give a missed call to +92 89 63 37 55.

Product Customer Care Details

If you have any feedback or complaints, you can contact the customer care team using the following details:

Inaccurate Reading

  • Place your scale on a flat and hard surface.
  • Don’t place it on uneven surface, carpet, bumpy tiles, or rugs.
  • Stand still on the scale with both feet even and flat.
  • Don’t touch or hold on to anything
  • Don’t jump on or off the platform.
  • Calibrate your weighing scale
  • Please Check that you are measuring in correct unit (KG or LB)

Using Instructions

Low Battery Error

  • Replace batteries

Overloading Error

  • Don’t exceed weight limit, it has limit of 180 Kg.

Blank Display

  • Please clean battery compartment
  • Insert batteries properly

Switch to LB or KG

  • Please press the button available in the bottom of the scale to switch. (kg to lb & lb to kg)

Calibration Method

Step-1

  • Please Press on each Sensor one by one.

Step-2

  • Please Put Weighing scale on the hard and flat surface (do not use mat/carpet)

Step-3

  • Gently step on the weighing scale and stand still on the center of the platform, then step down from the scale

Step-4

  • It will automatically turn off within 8 seconds (approx), now scale is ready to use.

Warranty Details

  • Please Register for a Warranty within 15 days from the date of purchase. You can register for warranty by following methods.
  1. Through scratch card, if available on the product box
  2. WhatsApp Invoice: @ 92 89 63 37 55
  3. Scan QR Code & Send Invoice Photo

Warranty

  • GET 3 years (total)
  • Free Warranty (T&C Apply)
  • By giving a Missed Call
    • @ 92 89 63 37 55

Contact

Customer Care Details (for feedbacks & complaints):

Imported & Marketed by:

  • Healthgenie India Pvt Ltd
  • 416, Udyog Vihar Phase-4, Gurugram, Haryana, India-122015
  • Country of Origin: China

References

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