healthgenie HD-93 Electronic Digital Weighing Machine User Guide
- June 12, 2024
- healthgenie
Table of Contents
- healthgenie HD-93 Electronic Digital Weighing Machine
- Product Information
- Product Usage Instructions
- Product Warranty Details
- Product Customer Care Details
- Inaccurate Reading
- Using Instructions
- Calibration Method
- Warranty Details
- Contact
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
healthgenie HD-93 Electronic Digital Weighing Machine
Product Information
The product is a digital weighing scale with model number HD-321. It is manufactured and marketed by Healthgenie India Pvt Ltd. The weighing scale has a sensor system that may require calibration for accurate readings. The unit can be switched between kilograms (KG) and pounds (LB). The scale has a blank display, low battery error, and inaccurate reading troubleshooting features. The product comes with a warranty of 3 years, and registration for warranty should be done within 15 days from the date of purchase.
Product Usage Instructions
- To switch the unit between KG and LB:
- Press the “-” button to switch to KG.
- Press the “+” button to switch to LB.
- To calibrate the weighing scale:
- Press on each sensor one by one.
- Place the weighing scale on a hard and flat surface (avoid using a mat or carpet).
- Step onto the weighing scale gently and stand still on the center of the platform, then step down from the scale.
- The scale will automatically turn off within approximately 8 seconds.
Product Warranty Details
Please register for the warranty within 15 days from the date of purchase. You can register for warranty through the following methods:
- Scratch card: If available on the product box.
- WhatsApp Invoice: Send the invoice via WhatsApp to +92 89 63 37 55.
- Scan QR Code & Send Invoice Photo.
- Missed Call: Give a missed call to +92 89 63 37 55.
Product Customer Care Details
If you have any feedback or complaints, you can contact the customer care team using the following details:
- Phone: +91-11-48323232, +91 88000 10926
- Email: genie@healthgenie.in
- Website: www.healthgenie.in
- Address: 416, Udyog Vihar Phase-4, Gurugram, Haryana, India-122015
Inaccurate Reading
- Place your scale on a flat and hard surface.
- Don’t place it on uneven surface, carpet, bumpy tiles, or rugs.
- Stand still on the scale with both feet even and flat.
- Don’t touch or hold on to anything
- Don’t jump on or off the platform.
- Calibrate your weighing scale
- Please Check that you are measuring in correct unit (KG or LB)
Using Instructions
Low Battery Error
- Replace batteries
Overloading Error
- Don’t exceed weight limit, it has limit of 180 Kg.
Blank Display
- Please clean battery compartment
- Insert batteries properly
Switch to LB or KG
- Please press the button available in the bottom of the scale to switch. (kg to lb & lb to kg)
Calibration Method
Step-1
- Please Press on each Sensor one by one.
Step-2
- Please Put Weighing scale on the hard and flat surface (do not use mat/carpet)
Step-3
- Gently step on the weighing scale and stand still on the center of the platform, then step down from the scale
Step-4
- It will automatically turn off within 8 seconds (approx), now scale is ready to use.
Warranty Details
- Please Register for a Warranty within 15 days from the date of purchase. You can register for warranty by following methods.
- Through scratch card, if available on the product box
- WhatsApp Invoice: @ 92 89 63 37 55
- Scan QR Code & Send Invoice Photo
Warranty
- GET 3 years (total)
- Free Warranty (T&C Apply)
- By giving a Missed Call
- @ 92 89 63 37 55
Contact
Customer Care Details (for feedbacks & complaints):
- Phone: +91-11-48323232
- +91 88000 10926
- Email: genie@healthgenie.in
- Website: www.healthgenie.in
- Address: Same as Marketed by
Imported & Marketed by:
- Healthgenie India Pvt Ltd
- 416, Udyog Vihar Phase-4, Gurugram, Haryana, India-122015
- Country of Origin: China