healthgenie HD-93 Electronic Digital Weighing Machine User Guide

healthgenie HD-93 Electronic Digital Weighing Machine

Product Information

The product is a digital weighing scale with model number HD-321. It is manufactured and marketed by Healthgenie India Pvt Ltd. The weighing scale has a sensor system that may require calibration for accurate readings. The unit can be switched between kilograms (KG) and pounds (LB). The scale has a blank display, low battery error, and inaccurate reading troubleshooting features. The product comes with a warranty of 3 years, and registration for warranty should be done within 15 days from the date of purchase.

Product Usage Instructions

1. To switch the unit between KG and LB:
   • Press the “-” button to switch to KG.
   • Press the “+” button to switch to LB.
2. To calibrate the weighing scale:
   • Press on each sensor one by one.
   • Place the weighing scale on a hard and flat surface (avoid using a mat or carpet).
   • Step onto the weighing scale gently and stand still on the center of the platform, then step down from the scale.
   • The scale will automatically turn off within approximately 8 seconds.

Product Warranty Details

Please register for the warranty within 15 days from the date of purchase. You can register for warranty through the following methods:

1. Scratch card: If available on the product box.
2. WhatsApp Invoice: Send the invoice via WhatsApp to +92 89 63 37 55.
3. Scan QR Code & Send Invoice Photo.
4. Missed Call: Give a missed call to +92 89 63 37 55.

Product Customer Care Details

If you have any feedback or complaints, you can contact the customer care team using the following details:

• Phone: +91-11-48323232, +91 88000 10926
• Email: genie@healthgenie.in
• Website: www.healthgenie.in
• Address: 416, Udyog Vihar Phase-4, Gurugram, Haryana, India-122015

Inaccurate Reading

• Place your scale on a flat and hard surface.
• Don’t place it on uneven surface, carpet, bumpy tiles, or rugs.
• Stand still on the scale with both feet even and flat.
• Don’t touch or hold on to anything
• Don’t jump on or off the platform.
• Calibrate your weighing scale
• Please Check that you are measuring in correct unit (KG or LB)

Using Instructions

Low Battery Error

• Replace batteries

Overloading Error

• Don’t exceed weight limit, it has limit of 180 Kg.

Blank Display

• Please clean battery compartment
• Insert batteries properly

Switch to LB or KG

• Please press the button available in the bottom of the scale to switch. (kg to lb & lb to kg)

Calibration Method

Step-1

• Please Press on each Sensor one by one.

Step-2

• Please Put Weighing scale on the hard and flat surface (do not use mat/carpet)

Step-3

• Gently step on the weighing scale and stand still on the center of the platform, then step down from the scale

Step-4

• It will automatically turn off within 8 seconds (approx), now scale is ready to use.

Warranty Details

• Please Register for a Warranty within 15 days from the date of purchase. You can register for warranty by following methods.

1. Through scratch card, if available on the product box
2. WhatsApp Invoice: @ 92 89 63 37 55
3. Scan QR Code & Send Invoice Photo

Warranty

• GET 3 years (total)
• Free Warranty (T&C Apply)
• By giving a Missed Call
  • @ 92 89 63 37 55

Contact

Customer Care Details (for feedbacks & complaints):

• Phone: +91-11-48323232
• +91 88000 10926
• Email: genie@healthgenie.in
• Website: www.healthgenie.in
• Address: Same as Marketed by

Imported & Marketed by:

• Healthgenie India Pvt Ltd
• 416, Udyog Vihar Phase-4, Gurugram, Haryana, India-122015
• Country of Origin: China

References

• Compare & Buy Home Health Care, Wellness Products | Gym Nutrition Supplements Online India | HealthGenie.in

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