DuoControl 50020-00984 Gas Regulator Motorhome Instruction Manual

June 12, 2024
DuoControl

Duo Control

Operating instructions

About these instructions

These instructions form part of the product
Always keep the instructions in the vehicle
Read and observe the instructions
Make the instructions accessible to other users too
1.1 Document number
The document number for these instructions is printed on each inside page in the footer and on the back.
The document number consists of

  • Article number (10 numbers)
  • Revision status (2 numbers)
  • Publication date (month/year)

1.2 Validity
These instructions apply exclusively to the Duo Control gas pressure regulator.
1.3 Target group
These instructions are aimed at users/vehicle owners.
Sections with a grey background in these instructions are aimed exclusively at experts.
Only competent and trained people (experts) are permitted to install and repair the Truma product and to carry out the function test, at the same time observing the installation and operating instructions and the currently recognised technical regulations. Experts are people who, based on their specialist instruction and training, their knowledge and experience with Truma products and the relevant standards, can carry out the necessary work properly and identify potential hazards.

** Gender-specific language has not been used to improve legibility.
Corresponding terms apply to people of all genders in the interests of equal treatment.
1.4 Symbols and displays**

Symbol Meaning
Warning of hazards for people
Expert
**** Additional information to help with understanding or optimising work

processes.
| Symbol for an action step.
Something has to be done here.
*****| Optional parts
(Fig. 3-1)| Reference to an image e.g. Figure 3 – number 1

1.5 Warnings
Warnings are used in these instructions to warn against property
damage and personal injury.
Always read and observe warnings.

Warning word Meaning
DANGER Hazards for people.

Failure to observe this information will lead to fatal or severe injury.
WARNING| Hazards for people.
Failure to observe this information will lead to fatal or severe injury.
CAUTION| Hazards for people.
Failure to observe this information may lead to minor injury.
NOTICE| Information about preventing property damage

Safety

To prevent potential damage to property and personal injury, all the safety instructions in this section must be read and followed.
2.1 Safety instructions
2.1.1 General safety
Improper installation of the gas pressure regulator without the requisite expert knowledge and experience may lead to dangerous leaks or malfunctions.
Installation of the gas pressure regulator may only be performed by a qualified expert.
Improper use of the gas pressure regulator may lead to damage to property and personal injury.
Only start and use the gas pressure regulator when it is in a technically perfect and safe-to-operate state.
Read the operating instructions for the gas pressure regulator in full beforehand.
Observe locally applicable laws, directives and standards relating to using and operating the gas pressure regulator.
Avoid using external undue force on the gas pressure regulator, since this may lead to malfunctions.
Do not impede the reset button’s movement using objects.
2.1.2 Component installation and connection
Component connections may be leaky if they are incorrectly installed, damaged or dirty.
Use high-pressure hoses under all circumstances for high-pressure connections between the gas cylinder and the gas pressure regulator or gas filter.
When connecting the high-pressure hoses, ensure that the seals at the respective hose outlets are present and undamaged.
Securely fasten all parts to stable structures to prevent damage due to vehicle vibrations while driving.
Replace gas hoses immediately if they have been completely or partially damaged or were changed in any way.
Keep connections free from dirt.
2.1.3 Handling liquid gas
The use of upright gas cylinders from which gas is extracted in the gas phase is mandatory when operating the gas pressure regulator.
If a gas cylinder is on its side, liquid can penetrate low-pressure parts, damage sensitive parts and lead to dangerous gas leaks. Gas cylinders from which gas is taken in the liquid phase (e.g. for fork lifts) must not be used, since they would result in damage to the gas system.
Only use gas cylinders in an upright position.
Do not use gas cylinders that provide gas from the liquid phase.
Gas cylinders that are not connected to the gas system must be closed at all times and provided with protection caps.
**Connected gas cylinders are considered to be operating materials and not hazardous materials (ADR exemption in accordance with sections 1.1.3.1 and 1.1.3.2 e).
The use of gas cylinders that are more than 80% full may lead to the liquid phase penetrating low-pressure parts, damaging sensitive parts and causing dangerous gas to leak.
Do not fill gas cylinders more than 80%.
Liquid gas is heavier than air. If there is a leak, a flammable gas mixture may be created near the ground.
Ensure that the gas locker has sufficient ground ventilation so that the gas can escape at all times. If you can smell gas or there are leaks in the gas system:
Do not switch on electrical appliances or other ignition sources.
Close the cylinder valve.
Have an expert check and repair the gas system immediately.
Do not open the cylinder valve anymore in the meantime.
2.1.4 Safe operation
The gas pressure regulator must not be installed any lower than the cylinder valve to prevent gas in the liquid phase from penetrating low-pressure parts, damaging sensitive parts and causing dangerous gas leaks.
The gas pressure regulator contains a pressure relief valve (PRV), which is used to relieve temporary overpressure in the gas system. This means that gas escapes in a controlled manner.
To prevent dangerous gas from accumulating, the gas pressure regulator must be installed in a well-ventilated space. Ventilation must be guaranteed at all times. Do not close ventilation openings.
Close the gas cylinder if the vehicle is parked in a garage.
Close the gas cylinder during transport on ferries, etc.
Chemical residues that may be contained in inferior liquid gas may damage the product, shorten its lifespan and even lead to leaks.
A gas filter must be installed upstream of the gas pressure regulator inlet to provide reliable protection against dirt or oil contamination.
Gas pressure regulators, automatic switchover equipment and high- and low- pressure hoses must be replaced no later than 10 years after the date of their manufacture in order to guarantee fault-free functioning of the gas system under normal operating conditions. Earlier replacement may be required if this is prescribed by national regulations. Truma accepts no responsibility for malfunctions, damage, injury or accidents resulting from operating gas pressure regulators, automatic switchover equipment and high- and low-pressure hoses that are more than 10 years old.
Replace gas pressure regulators and high- or low-pressure hoses in good time according to applicable regulations. The user is responsible for this.
Observe national regulations. When changing a gas cylinder, a gas hose or a filter pad, flammable gas may escape:
Do not use any naked flames or open fire.
Do not smoke.
2.2 Proper use**
This product is only suitable for the specified intended use. Any other use, or use that extends beyond this, will be deemed improper and will result in warranty claims lapsing and precludes any liability claims.
The Duo Control gas pressure regulator is a safety gas pressure regulator according to EN 16129 for operation with liquid gas in the gas phase.
The gas pressure regulator is approved exclusively for use and operation in caravans of vehicle class O and motor homes of vehicle class M1 if the gas system was installed in accordance with EN 1949.
The gas pressure regulator may only be operated

  • within the technical specifications (see chapter „Technical data“),
  • in a protected environment that is not exposed to moisture, sunlight or dust,
  • if it was installed in accordance with the installation instructions,
  • if it was checked by a liquid gas expert,
  • taking into consideration national provisions and regulations on operating and testing gas installations (e.g. DVGW Work Sheet G 607 in Germany),
  • using Truma original spare parts and accessories.

2.3 Use that is not compliant with the intended purpose
Uses that are not listed under proper use are improper and therefore prohibited.
Installation and operation is e.g. impermissible in:

  • Mobile homes
  • Motor buses (vehicle classes M2 and M3)
  • Commercial vehicles (vehicle class N)
  • Boats and other water vessels
  • Hunting/forestry huts, weekend homes or awnings
  • Trailers and vehicles used by outdoor kindergartens.
  • Potentially explosive areas (EX Zone 0)
  • Closed spaces (e.g. households)

The gas pressure regulator may not be used for commercial purposes.
Any technical changes to the gas pressure regulator are prohibited.
The gas pressure regulator does not have an integrated safety shutoff device (crash sensor) that prevents liquid gas from escaping in an uncontrolled manner in an accident according to UN/ECE regulation 122.Gas appliances may not, therefore, be operated in the vehicle while driving.

Product description

3.1 Gas system
The pressure in a filled gas cylinder is up to 16 bar. The gas appliances in the vehicle are designed for an operating pressure of 30 mbar. The gas pressure regulator is situated between the gas cylinder and the gas appliances and reduces the gas cylinder’s pressure to the gas system’s operating pressure.
The connection between the gas cylinders and the gas pressure regulator is established using flexible high-pressure hoses. The high-pressure hoses are fitted with hose rupture protection as an option. Optional gas filters clean the gas and therefore protect the gas system from contaminants.

DuoControl 50020 00984 Gas Regulator Motorhome - Gas
system

  1. Gas cylinder
  2. Cylinder valve
  3. Hose rupture protection (HRP) *
  4. HP hose
  5. Gas filter *
  6. Duo Control
  7. Test connection
  8. Reset button
  9. Gas pipe

3.2 Gas pressure regulator
The Duo Control gas pressure regulator is a safety gas pressure regulator according to EN 16129 for operation with liquid gas in the gas phase.
The gas pressure regulator has automatic switchover equipment at the inlet to the connection to two gas cylinders.
3.3 PRV
The gas pressure regulator is fitted with an automatic safety device (PRV) 1) .If the gas pressure regulator is not working properly, for example due to dirt or other foreign mateiral, the safety valve opens and releases the overpressure.The connected consumers are thus protected from an impermissibly high pressure. The PRV closes automatically after the pressure is reduced.1) PRV = Pressure Relief Valve
3.4 Switchover system
In a two-cylinder gas system, the switchover system ensures automatic switchover between the gas cylinders. As soon as the operating cylinder is empty (< 0,5 bar), the switchover system switches to the reserve cylinder. Switchover is indicated by means of red or green windows (Fig.2-1).Both windows relate to the operating cylinder.

  • Green display: the operating cylinder is full.
  • Red display: the operating cylinder is empty.

The white lug (Fig.2-2) points to the operating cylinder.

DuoControl 50020 00984 Gas Regulator Motorhome - Switchover
system

Fig 2
3.5 Reset button
The gas pressure regulator has a reset button. It is only needed for the gas check.
If the black reset button is pushed in (Fig. 3-1), the gas pressure regulator is ready for operation. This means that the gas system is supplied with gas.
If the black reset button is protruding (Fig.3-2), the gas pressure regulator is not ready for operation. This means that the gas system is not supplied with gas.

DuoControl 50020 00984 Gas Regulator Motorhome - Reset
button

** Unusually strong vibrations while driving may lead to the reset button triggering inadvertently. In this situation, the flow of gas is interrupted. To reset the reset button, see chapter „Resetting the reset button“)
3.6 Screw aid**
The screw aid guarantees the required tightening torque. Damage to the union or the seal is therefore prevented.
Use the included screw aid to attach and remove the high-pressure hose.

DuoControl 50020 00984 Gas Regulator Motorhome - Screw
aid

  1. T20 Torx pin (reset)
  2. Screw aid a/f 23 / KF
  3. Triggering element (crash sensor)

** The triggering element is supplied as standard with all gas pressure regulators. However, it is not needed for this gas pressure regulator.
3.7 Gas filter *
Chemical residues that may be contained in inferior liquid gas may damage the gas pressure regulator, shorten its lifespan or even lead to leaks� Truma advises using the gas filter to minimise this risk (see www.truma.com).
3.8 Type plate and serial number**
The technical data is printed on the cap of the gas pressure regulator
(Fig.5-1).The serial number is printed on the housing in plain text
(Fig.5-2) and as a QR code (Fig.5-3).
DuoControl 50020 00984 Gas Regulator Motorhome - Type
plate

3.9 Sticker
A yellow sticker with information about operating pressure and safe use is affixed to the gas pressure regulator. The sticker must be affixed in a location close to the gas pressure regulator (e.g.in the gas locker) where it is clearly visible to all users. Missing
stickers can be requested from Truma.

Operation

4.1 Starting up
Open the gas remote switch if present.
Connect the gas cylinder and ensure that the hose connection is in perfect condition.
Open the cylinder valve.
Firmly press the hose rupture protection on the high-pressure hose for 5 seconds if necessary.
Reset the reset button if necessary.
The system is now ready for operation. The gas appliances can be used.
4.2 Resetting the reset button

DuoControl 50020 00984 Gas Regulator Motorhome -
Resetting

To reset the gas pressure regulator, press the black reset button with the T20 Torx pin of the screw aid in the housing and gently turn in an anti-clockwise direction.
Ensure that the black reset button remains engaged. Repeat the procedure if necessary.
4.3 Changing the gas cylinder
Use the included screw aid to attach and remove the high-pressure hose. The screw aid helps you generate the necessary tightening torque and prevents damage to the union that may otherwise result from using an improper tool.
WARNING
Risk of fire and explosion hazard due to residual gases Residual gases may escape and form a flammable gas mixture with the air when the cylinder is changed.
Do not use any naked flames or open fire.
Do not smoke.
4.3.1 Gas cylinder with cylinder valve
Close the cylinder valve of the empty gas cylinder.
Unscrew the high-pressure hose from the cylinder valve with the screw aid.
Replace the gas cylinder.
Screw the high-pressure hose onto the cylinder valve of the full gas cylinder with the screw aid.
If a gas filter is present, change the filter pad (see the operating instructions for the gas filter).
Open the cylinder valve of the full gas cylinder.
If available, press the hose rupture protection on the high-pressure hose.
Set the control knob on the gas pressure regulator to the full gas cylinder (operating cylinder).To to this, turn the control knob 180° to the stop position.
****Turning it to the intermediate position causes a simultaneous withdrawal of gas from both gas cylinders. The intermediate position should be avoided.
If necessary, press the black reset button on the gas pressure regulator and gently turn in an anti-clockwise direction.
After any intervention, check the hose connection on the cylinder valve for leaks (see the “Checking for leaks in the high-pressure section” chapter).
During a cylinder change, ensure that the high-pressure hoses from the inlet connection of the gas pressure regulator is always at a constant gradient to the gas cylinders (Fig.8).

DuoControl 50020 00984 Gas Regulator Motorhome - cylinder
valve

After replacing the empty gas cylinder, select it as the new reserve cylinder. To to this, turn the control knob 180°.
4.3.2 Gas cylinder with clip-on adapter
For handling the clip-on adapter, see the operating instructions for the clip- on adapter.
Close the valve from the clip-on adapter.
Disconnect the clip-on adapter from the empty gas cylinder.
If a gas filter is present, change the filter pad (see the operating instructions for the gas filter).
Replace the gas cylinder.
Connect the clip-on adapter to the full gas cylinder.
Open the valve from the clip-on adapter.
If available, press the hose rupture protection on the high-pressure hose.
Set the control knob on the gas pressure regulator to the full gas cylinder (operating cylinder).To to this, turn the control knob 180° to the stop position.
**Turning it to the intermediate position causes a simultaneous withdrawal of gas from both gas cylinders. The intermediate position should be avoided.
If necessary, press the black reset button on the gas pressure regulator and gently turn in an anti-clockwise direction.
After any intervention, check the hose connection on the cylinder valve for leaks (see the “Checking for leaks in the high-pressure section” chapter).
After replacing the empty gas cylinder, select it as the new reserve cylinder. To to this, turn the control knob 180°.
4.4 Changing the high-pressure hose
Gas cylinders in different countries have a wide range of connections. This may lead to the high-pressure hose also needing to be changed when a gas cylinder is changed.
Truma offers a multitude of high-pressure hoses for different European gas cylinders (see www.truma.com).
High-pressure hoses must be replaced before their expiry date elapses or when they are damaged.
Store high-pressure hoses in a dark and dry place.
Observe national and local regulations.
Use the supplied screw aid to change the high-pressure hose. The required tightening torque is achieved with the screw aid. Damage to the bolted connections caused by unsuitable tools is thus avoided.
Never use hose clips because this can cause damage and leaks in high-pressure hoses.
WARNING
Risk of fire and explosion hazard due to residual gases Residual gases may escape and form a flammable gas mixture with the air when the high-pressure hose is changed.
Do not use any naked flames or open fire.
Do not smoke.
WARNING
Risk of fire and explosion hazard due to damaged or missing seal
Check the flat gasket during each high-pressure hose change and replace it if it is ageing, hardening, cracking or exhibits other visible defects.
Never use self-made seals; instead, only use Truma original spare parts.
Ensure that the seal is available and properly installed.
**
It is advisable to replace the flat gasket G.13 (see chapter „Accessories“) during each hose change.
Close the cylinder valve of the gas cylinder.
Disconnect the high-pressure hose from the cylinder valve or clipon adapter. Observe the direction of rotation (left-hand thread).
Loosen the high-pressure hose from the gas pressure regulator or gas filter. Use the supplied screw aid (width across flat 23 mm) for this purpose. Use a spanner (width across flat 18 mm) to hold the gas pressure regulator in place.
Check the new high-pressure hose for contaminants. Clean the high-pressure hose if necessary.
Check the flat gasket for dirt or damage. Replace the flat gasket if necessary.
Insert the flat gasket accurately into the hose connection.
Screw the new high-pressure hose onto the gas pressure regulator or gas filter. Use the supplied screw aid (width across flat 23 mm) for this purpose. Use a spanner (width across flat 18 mm) to hold the gas pressure regulator in place. Use your hand to hold the gas filter in place.
If the screw aid jumps over or slips during tighening, the required tightening torque has been reached.
 If present, attach the clip-on adapter back onto the high-pressure hose.
Screw the high-pressure hose onto the cylinder valve of the full gas cylinder with the screw aid.
Open the cylinder valve of the gas cylinder.
If available, press the hose rupture protection on the high-pressure hose.
If necessary, press the black reset button on the gas pressure regulator and gently turn in an anti-clockwise direction.
After any intervention, check the high-pressure hose connection on the cylinder valve for leaks (see the “Checking for leaks in the high-pressure section” chapter).

Leak test

5.1 High-pressure section
The leak test of the high-pressure section can be performed by the user.
The high-pressure hose is screwed onto the cylinder valve and onto the gas pressure regulator or gas filter. Gas can escape at these unions.
The user is responsible for the test.
After each gas cylinder or high-pressure hose change, check the unions in the high-pressure section with a leak-finder spray in accordance with EN 14291.
Check and replace the flat gaskets if they are leaking. Consult a specialist workshop if necessary.
5.2 Low-pressure section
WARNING
Risk of fire or explosion hazard If the leak test is not performed properly on the low-pressure section, leaks may remain undiscovered.
Only have the gas system checked by an expert.

For experts only
Test conditions:

  • Maximum test pressure 150 mbar
  • The high-pressure hose and gas cylinder must be connected.

Switch off all the gas appliances such as the heating, refrigerator or gas hob in the recreational vehicle.
Open all quick-acting shut-off valves to the gas appliances and, if necessary, the gas remote switch.
Disconnect the low-pressure section from the high-pressure section. To do this, use the T20 Torx pin of the screw aid to turn the black reset button in a clockwise direction until the reset button jumps out.
Unscrew the screw cap of the test connection.
Connect the regulator test appliance with the test hose to the test connection.
Check for leaks in accordance with the national regulations (e.g.607 in Germany).
Unscrew the regulator test appliance from the test connection.
Screw the screw cap back onto the test connection.
Press the black reset button with the T20 Torx pin of the screw aid in the housing and gently turn in an anti-clockwise direction.

  1. Screw aid with Torx pin T20
  2. Reset button
  3. Screw cap

Maintenance

The gas pressure regulator is maintenance-free.
Do not remove covers on the gas pressure regulator under any circumstances.
If in doubt, contact Truma Service.
The user must arrange for the gas system to be tested in accordance with the relevant national regulations (e.g.in Germany every 2 years) by a liquid gas expert. The test must be confirmed on the respective test certificate (G 607).
In countries where testing is not mandatory, it is advisable to have the gas system tested every 2 years for your own safety.

Troubleshooting

Fault rectification measures are listed below. If the measures are not successful, contact Truma Service.
The following points must be checked if there are problems with the gas supply:
Check the fill level of the gas cylinder.
Check that the cylinder valve is opened.
Check the hose rupture protection* if one is in use.
Check whether the switchover system is set/adjusted correctly.
Check whether the reset button was triggered (see chapter „Reset button“)
Check whether the quick-acting shut-off valves on the gas appliances (heating, oven, gas hob,  etc.) are open.
The gas pressure regulator may ice up at temperatures around 0 °C. If the gas pressure regulator ices up, the gas flow is reduced or completely interrupted.To ensure an uninterrupted gas supply at low temperatures, Truma also offers the EisEx regulator
heater.

Accessories

High-pressure hoses
with hose rupture protection and country-specific connections, see www.truma.com
Flat gasket G.13
for high-pressure connection, M20 x 1.5 (G.13) Part number: 50020-76300
Other accessories
(see www.truma.com)

Technical data

(determined in accordance with EN 16129:2013 or Truma test conditions)

Size Value
Gas type Liquid gas (propane / butane)
Inlet pressure 0.7 – 16 bar
Output pressure 30 mbar
Regulator capacity 1.5 kg/h
Regulator inlet Male thread M20 x 1.5 (G.13)
M20 x 1.5 union nut tightening torque 3 – 5 Nm
Regulator outlet Olive screw connection 8 mm or 10 mm (H.9)
8 mm cutting ring screw connection tightening torque 14 – 19 Nm
10 mm cutting ring screw connection tightening torque 16 – 21 Nm
Operating temperature -20 °C to +50 °C
Weight 900 g
Product ID number CE-0085CT0438

PIN: CE-0085CT0438

| PIN: UKCA 740586

XX: Year of manufacture, printed on the type plate.
9.1 Dimensions

DuoControl 50020 00984 Gas Regulator Motorhome -
Dimensions

The dimensions are in mm. Not shown to scale.
Gas flows in the direction indicated by the arrow.

Warranty

Manufacturer’s Warranty
(European Union)
Scope of Manufacturer’s Warranty
As the Manufacturer of the appliance, Truma undertakes a warranty towards the Consumer that covers any material and/or manufacturing defects of the appliance.
This warranty is applicable in EU member states as well as the United Kingdom, Iceland, Norway, Switzerland and Turkey. A Consumer is the natural person who was the first one to purchase the appliance from the Manufacturer, OEM or dealer and who neither resold the appliance in a commercial or self-employed professional capacity nor installed it for a third party in such a capacity.
The Manufacturer’s Warranty covers any of the aforementioned defects that occur within 24 months upon concluding the purchase agreement between the seller and the Consumer. The Manufacturer or an authorised service partner undertakes to remedy such  efects through subsequent fulfilment, i.e.at its discretion either by repairing or replacing the defective item. Defective parts shall become the property of the Manufacturer or the authorised service partner. If the appliance is no longer manufactured at the time of defect notification and if replacement delivery has been opted for, then the Manufacturer may deliver a similar product.
If the Manufacturer remedies a defect under its Warranty commitment, the term of the Warranty shall not start again with regard to the repaired or replaced parts; rather, the original warranty period shall continue to be applicable to the appliance. Only the Manufacturer itself or an authorised service partner shall be entitled to conduct a warranty job. Any costs that occur in the event of a warranty claim shall be settled directly between the authorised service partner and the Manufacturer. The Warranty does not
cover additional costs arising from complicated removal or installation jobs on the unit (e.g. dismantling of furnishings or parts of the vehicle body), and neither does it cover travel expenses incurred by the authorised service partner or the Manufacturer.
No further-reaching claims shall be permitted, especially damage claims presented by the Consumer or third parties. This shall not affect the provisions of the German Product Liability Act. The voluntary manufacturer’s warranty does not affect the consumer’s legally valid claims for defects against the seller in the relevant country of purchase. In individual countries there may be warranties that can be issued by the relevant dealer (official distributor, Truma Partner).In such cases the warranty can be implemented directly through the dealer from whom the Consumer bought the appliance.
The warranty regulations of the country in which the appliance was purchased by the Consumer for the first time shall also be applicable.
Exclusion of warranty
A warranty claim is not applicable:

  • Improper, unsuitable, faulty or negligent use and any use that is not compliant with the intended purpose.
  • Improper installation, assembly or commissioning, contrary to operating or installation instructions,
  • Improper operation or operation contrary to operating or installa- tion instructions, particularly any disregard for maintenance, care or warning notes,
  • Instances where installations, repairs or any other procedures have been conducted by non-authorised parties
  • for consumables, wearing parts and for natural wear and tear if the device has replacement, additional or accessory parts that are not the manufacturer’s original parts or not approved by the manufacturer. This applies in particular if the appliance is subject to networked control, if the control units or the software have not been approved by Truma or if the Truma control unit (e.g. Truma CP plus or Truma iNetBox) has not been exclusively used for controlling Truma appliances or appliances approved by Truma.
  • As a consequence of damage arising from foreign substances (e.g.oil, or plasticisers in the gas), chemical or electrochemical influences in the water, or cases when the appliance has come into contact with unsuitable substances (e.g. chemical products, flammable substances or unsuitable cleaning agents).
  • Damage caused by abnormal environmental or unsuitable operating conditions
  • Damage caused by force majeure or natural disasters or any other influences not within Truma’s responsibility.
  • Damage resulting from improper transport
  • End customer’s or third-party modifications of the appliance, including any replacement, supplementary or accessory parts, or installation of the same, especially concerning the exhaust gas system or the cowl.

Making a warranty claim
The warranty must be claimed with an authorised service partner or at the Truma Service Centre.All the relevant addresses and phone numbers can be found at www.truma.com, in the “Service” section.
The Manufacturer‘s address is:
Truma Gerätetechnik GmbH & Co. KG
Truma Servicezentrum
Wernher-von-Braun-Straße 12
85640 Putzbrunn, Germany
To ensure a smooth procedure, we would be grateful if you could have the following details ready before contacting us:

  • Detailed description of the defect
  • Serial number of the appliance
  • Date of purchase

The authorised service partner or the Truma Service Centre will then specify the further procedure. To avoid transport damage, the affected appliance must only be shipped by prior arrangement with the authorised service partner or the Truma Service
Centre.
If the warranty claim is recognised by the Manufacturer, then the transport expenses shall be borne by the same. If no warranty claim is applicable, the Consumer will be notified accordingly and any repair and transport expenses shall then be the Consumer’s liability. We ask you not to send in an appliance without prior arrangement.
EU Declaration of Conformity (product):

function (LPG-Pressure regulator, optional with gas filter)
type Duo Control, Gas filtr
(versions): Mono Control (PRV), Mono Control CS (PRV),

Mono Control CS T (PRV), Mono Control (S2SR),
Mono Control CS (S2SR), Duo Control (PRV),
Duo Control CS horizontal (PRV),
Duo Control CS vertical (PRV), Gas filter

Manufacturer
(This declaration of conformity is issued under the sole responsibility of the manufacturer):

Name Truma Gerätetechnik GmbH & Co. KG
Adresse Wernher-von-Braun-Straße 12, 85640 Putzbrunn, Deutschland / Germany

(The product is in conformity with the relevant Union harmonization legislation):
Verordnung (regulation) 2016/426/EU
Gasverbrauchseinrichtungen (Gas Appliances)

(The following (harmonised) standards and other technical specifications were used):

(The following notified body has been involved in the conformity assessment procedure):

(intervention):| DVGW CERT GmbH, Josef-Wirmer Straße 1-3, 53123 Bonn, Deutschland, Kennnummer 0085 EG-Baumusterprüfung nach Verordnung 2016/426/EU (EC type examination acc.to Regulation 2016/426/EU)
---|---
(certificate):| CE-0085CT0438

(signed for and on behalf of):
Truma Gerätetechnik GmbH & Co.KG

Alexander Wottrich
Geschäftsführer (CEO / Managing Director)
Putzbrunn, 04.11.2019

UK Declaration of Conformity

Document no.: 600321-000-01

This declaration of conformity is issued under the sole responsibility of the
manufacturer:
Name / Address
of manufacturer:| Truma Gerätetechnik GmbH & Co.KG
Wernher-von-Braun-Straße 12, 85640 Putzbrunn
Germany
Product:|
Function:| LPG-Pressure regulator, optional with gas filter
Type:| Mono Control, Duo Control, Gas filter
Versions:| Mono Control (PRV), Mono Control CS (PRV),
Mono Control CS T (PRV), Mono Control (S2SR),
Mono Control CS (S2SR), Duo Control (PRV),
Duo Control CS horizontal (PRV), Duo Control CS
vertical (PRV),
Gas filter

The product is in conformity with the relevant UK legislation:
Regulation 2016/426 on gas appliances as brought into UK law and amended
The following standards and other technical specifications were used:
BS EN 16129:2013
The following assessment body has been involved in the conformity assessment procedure:

Intervention:| BSI, Holywell Park, Ashby Road, Loughborough, LE11 3AQ, UK, Notified Body Number 0086
UK type examination acc.to Regulation 2016/426
---|---
Type Examination
Certificate:| UKCA 740586
Surveillance Certi-ficate:| UKCA 742109

Signed for and on behalf of:
Truma Gerätetechnik GmbH & Co.KG

Lars Ludwig
Managing Director Technical
Putzbrunn, 27.04.2021

Should problems occur, please contact the Truma Service Centre or one of our authorised service partners (see www.truma.com).In order to avoid delays, please have the unit model and serial number ready (see type plate).

Truma Gerätetechnik GmbH & Co. KG
Wernher-von-Braun-Straße 12
85640 Putzbrunn
T +49 (0)89 4617-2020
www.truma.com
50020-00984 · 00 · 08/2022 · ©

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