NETGEAR EX5000 (AC1200) WiFi Range Extender Installation Manual

NETGEAR EX5000 (AC1200) WiFi Range Extender

Getting started

1. 1. For initial setup, place your extender in the same room as your router.
   You can move your extender to a new location after the setup.

2. Plug the extender into an electrical outlet.

3. Wait for the Power LED to light green.

4. If the Power LED does not light, press the Power button.

5. Connect your extender to your existing WiFi network using one of these methods:

   • Connect with WPS. Wi-Fi Protected Setup (WPS) lets you join a secure WiFi network without typing the network name and password. Your router must support WPS to use this method. For more information, see Connect with WPS. WPS does not support WEP network security or a hidden WiFi network. If your router WiFi network uses WEP security or uses a hidden WiFi network, follow the instructions in Connect with the NETGEAR installation assistant.
   • Connect with the NETGEAR installation assistant. The Nighthawk app guides you through the installation. For more information, see Connect with the NETGEAR installation assistant.

Connect with WPS

1. Press the WPS button on the extender until the WPS LED blinks.

2. Within two minutes, press the WPS button on your router. When the extender connects to the router, the WPS LED on the extender lights solid green and the Router LED lights.
   Note: If the Router LED does not light, try again. If it still does not light, see the instructions in the Connect with the NETGEAR installation assistant section.

3. If your WiFi router supports the 5 GHz band, repeat Steps 1 and 2 to connect the extender to the 5 GHz band.

4. Move your extender to a new location. For more information, see Find a good spot for Your Extender.

5. Connect your Wi-Fi-enabled devices to the extended network. For more information, see Connect your device to the extended network.

Connect with the NETGEAR installation assistant

1. On a computer or mobile device, open the WiFi connection manager and find and connect to the extender network called NETGEAR_EXT. When you are connected to the extender, the Device LED lights.
2. Launch a web browser.
3. Visit www.mywifiext.net. The NETGEAR installation assistant displays.
4. Follow the prompts to connect your extender to your existing WiFi network.
5. After the setup is complete, move your extender to a new location. For more information, see Find a good spot for Your Extender.
6. Connect your Wi-Fi-enabled devices to the extended network using the WiFi credentials you specified during the setup.

Find a good spot for your extender

1. Unplug your extender and move it to a new location. We recommend that the new location is about halfway between your router and the area with a poor WiFi signal. The extender must be within the range of your router’s WiFi network.
2. Power on your extender.
3. Use the Router LED to find a spot where the extender-to-router connection is optimal. For more information about the Router LED, see LED descriptions on the other side of this quick start guide.

Connect your device to the extended network

If you used WPS to connect your extender to your router, the extender creates two new extender WiFi networks. The extender’s new WiFi network names are based on your existing WiFi network name, with _2GEXT and _5GEXT at the end of the name.

The following table list examples of what your extender’s new WiFi network names might look like:

Existing WiFi network

name

| MyNetworkName
New extender WiFi network names| MyNetworkName_2GEXT

MyNetworkName_5GEXT

LED descriptions

•         Solid green. The extender is powered on.

•         Off. The extender is powered off.

Router| This LED indicates the WiFi connection between the extender and the router.

•         Solid green. Best connection.

•         Solid amber. Good connection.

•         Solid red. Poor connection.

•         Off. No connection.

Device| This LED indicates the WiFi connection between your computer or mobile device and the extender:

•         Solid green. Best connection.

•         Solid amber. Good connection.

•         Solid red. Poor connection.

•         Off. No connection.

WPS| •         Blinking green. A WPS connection is being established.

•         Solid green. The extended network is enabled with WiFi security (either WPA or WPA2).

•         Off. The extended network is enabled without WiFi security.

Log in to the extender

After installation, you can log in to the extender to view or change the extender’s settings.

1. Launch a web browser from a computer or mobile device that is connected to your extender network. When you are connected to the extender, the Device LED lights.

2. Log in to your extender:

   • If your extender and router use different WiFi network names (SSIDs), visit www.mywifiext.net.

   • If your extender and router use the same WiFi network name (SSID), enter http://<extender’s IP address> (for example, http://192.168.1.3).
     To find your extender’s IP address, do the following:

   • Log in to your router.

   • Find the page in your router web interface that lists the devices connected to your router.

   • Find your extender in the list and note your extender’s IP address.

   • Enter your extender’s IP address in the address field of your web browser. A login page displays.

3. Enter your admin email and password and click the login button. The Status page displays.

Support

• Thank you for purchasing this NETGEAR product. You can visit www.netgear.com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
• If this product is sold in Canada, you can access this document in Canadian French https://downloadcenter.netgear.com/other/.
• (If this product is sold in Canada, you can access this document in Canadian French at https://downloadcenter.netgear.com/other/.)
• For regulatory compliance information including the EU Declaration of Conformity, visit https://www.netgear.com/about/regulatory/.

See the regulatory compliance document before connecting the power supply. NETGEAR INTERNATIONAL LTD Floor 1, Building 3, University Technology Centre Curraheen Road, Cork, T12EF21, Ireland NETGEAR, Inc. 350 East Plumeria Drive San Jose, CA 95134, USA © NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are used for reference purposes only.

FREQUENTLY ASKED QUESTIONS

What is the maximum wireless speed supported by the NETGEAR EX5000 (AC1200) WiFi Range Extender?

The NETGEAR EX5000 (AC1200) WiFi Range Extender supports a maximum wireless speed of 1200 Mbps.

Can the NETGEAR EX5000 extend the range of both 2.4 GHz and 5 GHz networks?

Yes, the NETGEAR EX5000 (AC1200) WiFi Range Extender can extend the range of both 2.4 GHz and 5 GHz networks.

Does the NETGEAR EX5000 support dual-band connectivity?

Yes, the NETGEAR EX5000 supports dual-band connectivity, which means it can connect to both 2.4 GHz and 5 GHz wireless networks.

Does the NETGEAR EX5000 have external antennas?

Yes, the NETGEAR EX5000 (AC1200) WiFi Range Extender comes with external antennas that help improve the range and signal strength.

Is the NETGEAR EX5000 compatible with all routers?

The NETGEAR EX5000 is compatible with most standard routers. However, it is always recommended to check the compatibility list provided by NETGEAR or consult the product documentation to ensure compatibility with your specific router model.

Can I use the NETGEAR EX5000 with my existing WiFi network?

Yes, the NETGEAR EX5000 is designed to work with your existing WiFi network. It can extend the range of your current network and improve coverage in areas with weak signals.

Does the NETGEAR EX5000 support WPS (Wi-Fi Protected Setup)?

Yes, the NETGEAR EX5000 supports WPS, which allows for quick and secure wireless connection setup by simply pressing the WPS button on both the range extender and the router.

Can I use the NETGEAR EX5000 as an access point?

No, the NETGEAR EX5000 (AC1200) WiFi Range Extender is specifically designed to extend the range of existing WiFi networks and cannot be used as a standalone access point.

Does the NETGEAR EX5000 have Ethernet ports?

No, the NETGEAR EX5000 does not have any Ethernet ports. It connects wirelessly to your existing router or access point.

Can I set up the NETGEAR EX5000 without using a computer?

Yes, you can set up the NETGEAR EX5000 using a smartphone or tablet by downloading the NETGEAR WiFi Analyzer app or the Nighthawk app, which provides step-by-step instructions for the setup process.

Does the NETGEAR EX5000 support MU-MIMO (Multi-User Multiple-Input Multiple- Output) technology?

No, the NETGEAR EX5000 does not support MU-MIMO technology. It operates using single-user MIMO, which means it can serve one device at a time.

Does the NETGEAR EX5000 have a built-in firewall?

No, the NETGEAR EX5000 does not have a built-in firewall. It is a range extender that focuses on extending the wireless range and improving signal strength.

Can I use multiple NETGEAR EX5000 extenders to create a mesh network?

No, the NETGEAR EX5000 does not support mesh networking. It is a standalone range extender that cannot be used in a mesh network configuration.

Does the NETGEAR EX5000 require a separate power source?

Yes, the NETGEAR EX5000 requires a separate power source. It comes with a power adapter that needs to be plugged into an electrical outlet.

Does the NETGEAR EX5000 support guest networks?

Yes, the NETGEAR EX5000 supports the creation of guest networks, allowing you to provide separate WiFi access for your guests while keeping your main network secure.

Can I use the NETGEAR EX5000 outdoors?

No, the NETGEAR EX5000 is not designed for outdoor use. It should be placed indoors in a well-ventilated area.

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