ARISTA AP-W318 WiFi Access Point User Guide
- June 12, 2024
- ARISTA
Table of Contents
ARISTA AP-W318 WiFi Access Point
Product Information
The Arista W-318 is an access point device that provides wireless network connectivity. The device comes with a mounting bracket and mounting accessories, as well as Type 1, Type 2, and Type 4 screws. The device must be installed indoors within the same building, including all PoE++-powered network connections as described by Environment A of the IEEE 802.3af standard.
The device is designed to reduce waste in the supply chain and minimize ecological impact on the environment. The Quick Start Guide and Safety Manual are available on the Arista website, along with other technical support resources.
Product Usage Instructions
- Receiving and Inspecting the Equipment
- Upon receiving the access point, inspect the shipping boxes and record any external damage. Retain the packing materials if you suspect that part of the shipment is damaged; the carrier may need to inspect them.
- If the boxes were not damaged in transit, unpack them carefully. Ensure that you do not discard any accessories that may be packaged in the same box as the main unit.
- Inspect the packing list and confirm that you received all listed items. Compare the packing list with your purchase order.
- Mounting the W-318
- Mount the device on the bracket by aligning the two notches on the bracket with the two grooves on the rear panel of the device. Slide the device and tighten it onto the bracket with the screw provided in the package.
- The device can be mounted on a wall with the Arista logo facing away from the wall or on a mounting bracket affixed to the wall using the appropriate screws from the mounting accessories included in the package. Warning! The wall mounting bracket is not suitable for ceiling mounting.
- Connect to the Network
- If you are using PoE++, then the W-318 should already be connected to your network.
- If you are not using PoE, then plug one end of the Ethernet cable into an Ethernet jack on your network and the other end into the WAN port (PoE) on the W-318.
Our social responsibility includes conducting business in a manner that minimizes our ecological impact on the environment and reducing waste in our supply chain. To that end, the Quick Start Guide and Safety Manual are available at www.arista.com.
Getting Started
Instructions on getting started with your new access point, including installation and initial configuration instructions, are available at http://www.arista.com/en/support/product-documentation
Other documents available at this location include: You can access Arista documentation at https://www.arista.com/en/support
Documents available at this location include:
- Wireless Manager Appliance Quick Start Guide
- Safety and Compliance Guide
- WiFi Regulatory Compliance Statements
- User Manual
You may also download current software, as well as view FAQs, Warranty Information, Knowledge Base articles, Security Advisories, Software Licenses, and Field Notices at https://www.arista.com/en/support
Receiving and Inspecting the Equipment
Upon receiving the access point, inspect the shipping boxes and record any
external damage. Retain the packing materials if you suspect that part of the
shipment is damaged; the carrier may need to inspect them.
If the boxes were not damaged in transit, unpack them carefully. Ensure that
you do not discard any accessories that may be packaged in the same box as the
main unit.
Inspect the packing list and confirm that you received all listed items.
Compare the packing list with your purchase order.
Obtaining Technical Assistance
Customers, partners, resellers, or distributors holding a valid Arista Service
Contract can obtain technical support through these sources:
Email: support-wifi@arista.com. This is
the easiest way to create a new service request.
Include a detailed description of the problem and the output of “show tech-
support”.
Web: www.arista.com/en/support.
A support case may be created through the support portal on our website.
Headquarters
408 547-5500
www.arista.com
Support
408 547-5502
866 476-0000
support@arista.com
Sales
408 547-5501
866 497-0000
sales@arista.com
Arista, the Arista logo are trademarks or registered trademarks of Arista Networks, Inc. in the U.S. and other countries. © 2022 Arista Networks, Inc. www.arista.com
Package Contents
You should have received the following components in your W-318 package.
- W-318
- Mounting Bracket
- Mounting Accessories
The unit and all interconnected equipment must be installed indoors within the same building, including all PoE++-powered network connections as described by Environment A of the IEEE 802.3af standard.
Mounting the W-318
Wall Mount: Arista logo facing away from the wall
Affix the mounting bracket on to the wall using the appropriate screws from
the mounting accessories included in the package
Warning! The wall mounting bracket is not suitable for ceiling mounting.
Connect the cables to the appropriate ports in the rear-side of the device
.
Mount the
device on the bracket by aligning the two notches on the bracket with the two
grooves on the rear panel of the device. Slide the device and tighten it onto
the bracket with the screw provided in the package.
Getting the W-318 Online
-
Step 1: Power up
If using PoE++, plug one end of the Ethernet cable into the PoE switch or injector and plug the other end into the WAN port (PoE++) on the W-318. Ensure that the PoE source you are using is turned ON.
OR
As an alternative to PoE++, insert the power adapter plug into an AC power outlet and the other end into the power input port on the W-318.
Warning: If not using PoE++, make sure you use only an AC power adapter supported by the W-318 access point (AP).
This product is intended to be supplied by a Listed Power Adapter or DC power source marked “L.P.S.”
(or “Limited Power Source”) with minimum required power of 12V DC or 2A, and TMA = 40° C. For more information regarding approved power sources, please contact Arista Networks. -
Step 2: Connect to the network
If you are using PoE++, then the W-318 should already be connected to your network. If you are not using PoE, then plug one end of the Ethernet cable into an Ethernet jack on your network and the other end into the WAN port (PoE) on the W-318. -
Step 3: Check the LED status
Power LED: The table below describes the states of the Power LED.| Green| Orange
---|---|---
Solid| Running at full capability| Running at reduced capability
Blinking| Received IP address, but not connected to the server| Did not receive an IP address
Reduced capability indicates that the AP is getting lower than the required
maximum power (802.3bt) from the PoE++ switch. An example of lower power is
802.3at or DC 12V/2A power.
LAN LEDs: ON when the corresponding link is up.
Radio LEDs: ON when the corresponding radio is operational.
Troubleshooting
If the AP is not able to connect to Wireless Manager, check the following:
- Ensure that the Ethernet cable is plugged into the correct port on the W-318 and the other end of the cable is plugged into an Ethernet jack or port on a switch that is turned ON.
- If the W-318 did not receive a valid IP address from the DHCP server, ensure that a DHCP server is ON and available on the VLAN/subnet to which the AP is connected. If the AP still fails to get a valid IP address, reboot it once to see if that resolves the problem.
- If you are using Arista Cloud Services, ensure that Internet connectivity is available from the VLAN/subnet to which the AP is connected. Check if the required ports for AP and Server communication – UDP 3851 and default HTTP (TCP port 80) – are open on the Firewall. If you are using a Proxy, Web accelerator or URL content filtering, ensure the settings allow communication between the AP and Arista Cloud Services.
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>