PHEANOO P27 2.1CH Soundbar System User Manual

October 30, 2023
PHEANOO

PHEANOO P27 2.1CH Soundbar System

PHEANOO-P27-2-1CH-Soundbar-System-product

Product Information

P27 Soundbar

The P27 Soundbar is a high-quality audio device that provides an immersive sound experience for your TV or other devices. It is designed to operate on normal AC power source and works only under SMPS 110V-240V 50Hz/60Hz for Europe. The soundbar comes with a remote control that allows you to control various functions such as volume, treble, bass, input mode, and more. It can be placed horizontally on a flat surface or mounted on a wall for optimum performance.

Important Safety Instructions

Before using the P27 Soundbar, it is important to read and follow the safety instructions provided in the user manual. Toreduce the risk of electric shock, do not dismantle the product and do not expose it to rain or moisture. There are no user-serviceable
parts inside, so refer servicing to qualified personnel only. The lightning flash within an equilateral triangle is intended to alert you to the presence of uninsulated dangerous voltage within the product’s enclosure that may be of sufficient magnitude to
constitute an electric shock to a person or persons.

Preparation for Use

Unpacking and Set Up

When unpacking the soundbar, ensure that all components are present and in good condition. Protect your furniture by placingthe soundbar on a soft, flat surface. The P27 Soundbar is designed to operate on normal AC Power source. Do not attempt to operate the
Sound bar on any other power source.

Positioning the Sound Bar

The P27 Soundbar can be placed horizontally on a flat surface such as a TV unit or shelves and aligned centrally with the TVscreen. Allow some space between the speaker and the wall and avoid placing it inside a cabinet or a walled shelf for best sound output
and good airflow around the soundbar. If you wish to mount the soundbar on a wall, it is recommended to seek the assistance of anexperienced person or professional. Install the speaker on a vertical, fast, reinforced area of wall. For optimum performance,
allow at least 25mm/1” distance between the soundbar and the TV.

Operate Instructions

Setting up the Soundbar

  1. Plug in the power cord and the display will light up (Standby mode).
  2. Switch on the soundbar by using the power button on thesoundbar or by using STANDBY button on remote. After switching on,  the default input mode will appear on display.
  3. The input mode can be changed by pressing the power button again or by using the INPUT button on the remote.
  4. Below are input mode names appearing in the soundbar display:
    • Bluetooth Pairing mode
    • AUX mode
    • Optical mode
    • HDMI TV(ARC) mode
    • USB mode

Using the Remote Control

The remote control provided with the P27 Soundbar allows you tocontrol various functions such as:

  • PAIR: Connect or disconnect to the pairing device.
  • Volume+Master volume up.
  • PRE: Previous program (Only work under USB & BT mode of smartphone).
  • Volume-: Master volume down.
  • TR+: Treble volume up.
  • TR-: Treble volume down.
  • MUTE: Mute mode.
  • INPUT: Input mode(AUX/USB/HDMI TV(ARC)/OPT/BT).
  • NEXT: Next program. (Only work under USB & BT mode ofsmartphone).
  • PLAY/PAUSE: Play/Pause (Only work under USB & BT mode of smartphone).
  • Bass+: Bass volume up.
  • Bass-: Bass volume down.

Important Safety Instruction

Thank you for purchasing the P27 Soundbar. Please read this user manual carefully and keep for future reference.

Warning

Caution:
To reduce the risk of electric shock, do not dismantle the product and do not expose the apparatus to rain or moisture. No user-serviceable parts inside.
Refer servicing to qualified personnel only

  • The lightning flash within an equilateral triangle is intended to alert you to the presence of uninsulated dangerous voltage within the product’s enclosure that may be of sufficient magnitude to constitute an electric shock to a person or persons.
  • Important! This symbol alerts you to read and observe important warnings and instructions on the unit or in this manual.

Notice:
This appliance is not intended for use by persons (including children) with reduced physical sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.

  1. To prevent possible hearing damage, do not listen at high volume levels for long time periods or a sudden high volume level.

  2. Never use the device unsupervised! Switch off the device whenever you are not using it, even if not using it only for a short while.

  3. The appliance is not intended to be operated by means of an external timer or separate remote control system.

  4. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.

  5. Before operating this system, check the voltage of this system to see if it is identical to the voltage of your local power supply.

  6. The unit should not be impeded by covering the ventilation opening with items such as newspaper, table-cloths, curtains etc. Make sure that there are at least 20 cm of space above and at least 5 cm of space on each side of the unit.

  7. The apparatus must not be exposed to dripping or splashing and that objects filled with liquids, such as vases, must not be placed on the apparatus.

  8. To prevent fire or shock hazard, do not expose this equipment to direct heat, rain, moisture
    or dust.

  9. Do not locate this unit near any water sources e.g. taps, bathtubs, washing machines or swimming pools. Ensure that you place the unit on a dry, stable surface.

  10. Do not place this unit close to a strong magnetic field.

  11. Do not place the unit on a amplifier or receiver.

  12. Do not place this unit in a damp area as the moisture will affect the life of electric components.

  13. Do not attempt to clean the unit with chemical solvents as this might damage the finish. Wipe with a clean, dry or slightly damp cloth.

  14. When removing the power plug from the wall outlet, always pull directly on the plug, never pull on the cord.

  15. Depending on the electromagnetic waves used by a television broadcast, if a TV is turned on near this unit while it is also on, lines might appear on the LED TV. Neither this unit nor the TV is malfunctioning. If you see such lines, keep this unit well away from the TV set.

  16. The mains plug is used to disconnect the device, the disconnected device should remain readily operable.

Important Safety Instructions

  1. Read these instructions. Keep these instructions. Follow all instructions. Heed all warnings.
  2. Do not use this apparatus near water.
  3. Clean only with dry cloth.
  4. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
  5. Do not install near any heat sources such as radiators, heaters, stoves, or other apparatus (including amplifiers) that produce heat.
  6. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other.
  7. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles or at the point where they exit from the apparatus.
  8. Only use attachments/accessories specified by the manufacturer.
  9. Unplug this apparatus during lightning storms or when unused for long periods of time.
  10. Refer all servicing to qualified service personal. Servicing is required when the apparatus has been damage in any way, for example, when the power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
  11. The AC plug is used to disconnect the device, the disconnected device should remain readily operable. In order to disconnect the apparatus from the AC power completely, the AC plug must be removed from the AC outlet completely.

Preparation for Use

Unpacking and Set Up

  • Remove the Sound bar from the carton and remove all packing material from the Sound bar. Save the packing material, if possible, in case the Sound bar ever needs to be serviced or transported. The original carton and packing material is the only safe way to pack your Sound bar to protect it from damage in transit.
  • Remove any descriptive labels or stickers on the front or top of the cabinet. Do not remove any labels or stickers from the back or bottom of the cabinet.
  • Place your Sound bar on a level surface such as a table, desk or shelf, convenient to an AC outlet, out of direct sunlight, and away from sources of excess heat, dirt, dust, moisture, humidity, or vibration.
  • Unwind the Line cord connecting the AC adapter and extend it to its full length.

Protect Your Furniture
This model is equipped with non-skid rubber ‘feet’ to prevent the product from moving when you operate the controls. These ‘feet’ are made from non-migrating rubber material specially formulated to avoid leaving any marks or stains on your furniture. However certain types of oil based furniture polishes, wood preservatives, or cleaning sprays may cause the rubber ‘feet’ to soften, and leave marks or a rubber residue on the furniture. To prevent any damage to your furniture we strongly recommend that you purchase small self-adhesive felt pads, available at hardware stores and home improvement center everywhere, and apply these pads to the bottom of the rubber ‘feet’ before you place the unit.

Power Source
This sound bar is designed to operate on normal AC Power source. For Europe, it works only under SMPS 110V-240V~50hz/60Hz. Do not attempt to operate the Sound bar on any other power source. You could cause damage to the Sound bar that is not covered by your warranty.

Important Notes

  • This sound bar was especially developed for LED/LCD/Plasma TV’s: It should not be used in combination with CRTTV’s (Cathode Ray Tube TV’s) in order to avoid image interference.
  • Safety and operating instruction manual should be retained for future reference.
  • The apparatus should not be exposed to dripping, splashing or placed in a humid atmosphere such as a bathroom.
  • Do not install the product in the following areas:
  • Places exposed to direct sunlight or close to radiators.
  • On top of other stereo equipment that radiate too much heat -Blocking ventilation or in a dusty area.
  • Areas where there is constant vibration.
  • Humid or moist places.
  • Do not place near candles or other flames.
  • Operate the product only as instructed in this manual.
  • Before turning on the power for the first time, make sure the sound bar is plugged to power outlet.
  • For safety reasons, do not remove any covers or attempt to gain access to the inside of the product. Refer any servicing to qualified personnel.
  • Do not attempt to remove any screws, or open the casing of the unit; there are no user serviceable parts inside. Refer all servicing to qualified service personnel.
Product Diagram

PHEANOO-P27-2-1CH-Soundbar-System-fig
3

BACK VIEWPHEANOO-P27-2-1CH-Soundbar-System-fig 4

  1. DISPLAY
  2. HDMI TV(ARC)
  3. OPTICAL
  4. AUX
  5. SW SPEAKER OUTPUT
  6. AC IN

SIDE VIEW

  1. Vol+
  2. Standby
  3. Vol-
  4. USB

SUBWOOFER VIEW

  1. SW SPEAKER OUTPUT

Soundbar & accessoriesPHEANOO-P27-2-1CH-Soundbar-System-fig
7

Please read this guide carefully before connecting and using the power supply. Keep this guide for future use.

Remote Control

  1. : Standby mode for power on/off.
  2. PAIR: Connect or disconnect to the pairing device. (Press the button more than 2 seconds).
  3. Volume+: Master volume up
  4. : Pre button: Previous program (Only work under USB & BT mode of smartphone).
  5. Volume – : Master volume down
  6. MUSIC: Select the Music EQ effect.
  7. TR+: Treble volume up.
  8. TR-: Treble volume down.
  9. MUTE: Mute mode.
  10. INPUT: Input mode(AUX/USB/HDMI TV(ARC)/OPT/BT).
  11. Next button: Next program. (Only work under USB & BT mode of smartphone).
  12. : Play/Pause (Only work under USB & BT mode of smartphone).
  13. MOVIE: Select the Movie EQ effect.
  14. NEWS: Select the News EQ effect.
  15. Bass +
  16. Bass –
  17. 3D: Select the 3D EQ effect.

Positioning the Sound Bar

Place on a flat Surface
Place the sound bar horizontally on a flat surface such as a TV unit or shelves and align it centrally with the TV screen. Allow some space between the speaker and the wall. Don’t place inside a cabinet or an a walled shelf. Follow this guidance for best sound output and good airflow around the sound bar.PHEANOO-P27-2-1CH-Soundbar-System-fig 13

Mount on the wall
WARNING: If you don’t feel confident to correctly and securely wall-mount the sound bar, Seek the assistance of an experienced person of professional.
Install the speaker on a vertical, fast, reinforced area of wall. For plaster walls, it is recommended to screw into wall studs for greater security. For optimum performance, allow at least 25mm/1’’distance between the sound bar and the TV.PHEANOO-P27-2-1CH-Soundbar-System-fig 14

Follow below steps to mount the sound bar on the wall

  1. Make 2 holes on the wall with distance same as the wall bracket on the soundbar
  2. Put the plastic anchors onto the wall and secure the screws to the plastic clip, do not tighten the screws all the way make sure leave some space
  3. Attached the 2 EVA pads onto the wall mount backet. This will make sure that there is enough room between the wall and the soundbar outlet, minimum 15mm
  4. Once the screws securely fastened, hang the sound bar over by inserting the screws onto the wall mount bracketPHEANOO-P27-2-1CH-Soundbar-System-fig 15 PHEANOO-P27-2-1CH-Soundbar-System-fig 16

OPERATE INSTRUCTIONS

Setting the Soundbar

  1. Plug in the power cord and the display will light up (Standby mode)

  2. Switch on the soundbar by using power button on soundbar or by using STANDBY button on remote. After  switching on, the default input mode will appear on display

  3. lnput mode can be changed by pressing the power button again or by using the INPUT button on remote

  4. Below are input mode names appearing in the soundbar display:
    Bluetooth Pairing mode, -AUX mode, -Optical mode, -HDMI mode, -USB mode,
    Powering On/Off

  5. Plug the sound bar into a wall outlet, it will automatically enter standby mode

  6. Short-press the multi-function button to turn on the sound bar

  7. To turn off, press and hold the multi-function button for 2 seconds or unplug from wall outletPHEANOO-P27-2-1CH-Soundbar-System-fig 17

Playing Audio via BT Connection

  1. Turn on sound bar and then short-press the multi-function button to switch to BT mode and theLED will show
  2. Activate the pairing function on your phone of other compatible device and select“ P27 ”
  3. When successfully paired, you will hear a tone and the LED Display will stay on
  4. The remote control includes BT mode playback controls

Notes:

  • If your Pairing device Switched off or Manual disconnected, the sound bar will automatically enter pairing mode
  • If the connected device is switched off or manual disconnected, the sound bar will automatically enter pairing successfully connected device will be re-established once you re-enter wireless range(10 meters). to connect to other devices, repeat the above pairing steps
  • There is no automatic shutdown in pairing mode. The sound bar will remain in pairing mode even if no device is paired, so switch off if not in use

AUX mode

  • Connect the sound bar to your PC, tablet, smartphone, TV, of other device using the included audio cable short-press the multi-function button to switch to audio input mode with theLED Display lit up ( )
  • In this mode, playback can only be controlled on your connected device
    Note: For some computers, you may need to access the audio control panel to manually set the sound bar as below picturePHEANOO-P27-2-1CH-Soundbar-
System-fig 23

Playing Audio via USB Port

The sound bar automatically switches to USB input mode with the LED display( )when a USB flash drive is inserted (this mode isn’t selectable on the sound bar or remote control unless a USB flash drive is connected).

  1. Ensure that your USB flash drive contains MP3/WAV audio files (other file types not supported)
  2. Connect the USB flash drive to the USB port on the sound bar (or your own USB extension cable connected to the USB port); music will automatically play
  3. The remote control includes USB input mode playback controls

Optical Mode

Use this operating mode to play music from the optical digital input for example from a TV on your soundbar (A). The TV must have an optical digital output. Use the optical cable supplied to make the connection.
Proceed as follows:

  • Connect the optical cable to the optical digital output of your TV.
  • Then connect the optical cable to the optical digital input of your soundbar.
  • Switch the TV set and sound bar on. Set the connected TV to “PCM Stereo” or “Stereo 2.0”.
  • Start playing on the TV.
  • Press the INPUT button on the remote control to select OPTICAL mode.
  • You can use the volume buttons to adjust the volume to your requirements.
  • If you wish, you can change the audio settings using the relevant buttons on the remote control.PHEANOO-P27-2-1CH-Soundbar-System-fig 24

Playing Audio via USB Port
The sound bar automatically switches to USB input mode with the LED display( )when a USB flash drive is inserted (this mode isn’t selectable on the sound bar or remote control unless a USB flash drive is connected).

  1. Ensure that your USB flash drive contains MP3/WAV audio files (other file types not supported)
  2. Connect the USB flash drive to the USB port on the sound bar (or your own USB extension cable connected to the USB port); music will automatically play
  3. The remote control includes USB input mode playback controls

Optical Mode

Use this operating mode to play music from the optical digital input for example from a TV on your soundbar (A). The TV must have an optical digital output. Use the optical cable supplied to make the connection.
Proceed as follows:

  • Connect the optical cable to the optical digital output of your TV.
  • Then connect the optical cable to the optical digital input of your soundbar.
  • Switch the TV set and sound bar on. Set the connected TV to “PCM Stereo” or “Stereo 2.0”.
  • Start playing on the TV.
  • Press the INPUT button on the remote control to select OPTICAL mode.
  • You can use the volume buttons to adjust the volume to your requirements.
  • If you wish, you can change the audio settings using the relevant buttons on the remote control.PHEANOO-P27-2-1CH-Soundbar-System-fig 24

HDMI Mode

  1. The Soundbar supports HDMI with Audio Return Channel(ARC). lf your TV is HDMI ARC compliant, you can hear the TV audio through your Soundbar by using a single HDMI cable
  2. Using a High Speed HDMI cable, connect the HDMI TV(ARC) connector on the soundbar to the HDMI ARC connector on the TV. The HDMI ARC connector on the TV might be labelled differently. For details, see the TV user manual.PHEANOO-P27-2-1CH-Soundbar-System-fig 25

If you are using Smart TV apps

Apps such as Netflix’s audio by default ,are set to Dolby and DTS for audio (sound ) in some brand TV , this sound bar does not support Dollby and DTS audio ,for the sound bar operate correctly you must disable Dolby and DTS in Netflix ,or set auido to STEREO mode . please follow the instructions below :

  • Step 1 Launch the Netflix App
  • Step 2 Select a TV show or movie
  • Step 3 While your TV show or movie is playing , press the DOWN arrow on your remote
  • Step 4 Select Audio (sound ) and Subtitles
  • Step 5 Select your preferred audio or subtitle options (Disable Dolby and DTS),or set to STEREO mode
  • Step 6 Save your settings
  • Step 7 Play the video to test for audio (sound ) output

For more details about Netflix setting ,please click on the link below
https://help.netflix.com/en/node/372
For Amazon Prime video and Hulu or other video apps, you must also disable Dolby and DTS in setting , the procedure should be similar to the instructions above ,if additional information is needed ,please consult the HELP section in apps or you can send mail to support@pheanoo.com ,we will support you ASAP

Specifications

Model P27
Technology BT/AUX/HDMI TV(ARC)/OPT/USB
Drivers 2.75inch*2 + 5.25inch
Audio Output Power 30W*2+60W=120W R.M.S.
Frequency Response 45Hz-20KHz
Signal-to-Noise Ratio 72dB
lmpedance
Power lnput 110V-240V~50Hz/60Hz
bluetooth Version Version: 5.0 Range:up to 10m
Dimensions Soundbar: 860W76H78D mm Subwoofer: 115W420H250D mm
Bluetooth Frequency 2402MHz – 2480MHz

Troubleshooting

ISSUES PROBLEMS SOLUTIONS

Sound

|

No sound from SoundBar speakers

| Connect the audio cable from your SoundBar to your TV or other devices. However, you do not need a separate audio connection when the SoundBar and TV are connected through HDMI ARC connection
On the remote control, select the correct audio input.
Distorted sound or echo| lf you play audio from the TV through the SoundBar, make sure that the TV is muted.

Bluetooth

|

A device cannot connect with the SoundBar

| Restart the soundbar and try pairing again
You have not enabled the Bluetooth function of the device. See the user manual of the device on how to enable the function.
The device is not correctly connected.
The SoundBar is already connected with another Bluetooth device. Disconnect the connected device, then try again.
Quality of audio play from a connected Bluetooth device is poor.|

The Bluetooth reception is poor. Move the device closer to the SoundBar, or remove any obstacle between the device and the SoundBar.

The connected Bluetooth device connects and disconnects constantly|

The Bluetooth reception is poor. Move the device closer to the SoundBar, or remove any obstacle between the device and the SoundBar.

WEEE NOTICE:
When this symbol appears on a product, this indicates that the product is subject to the European Directive 2012/19/EU. All old electrical and electronic devices must be separated from normal household waste and disposed of at designated state facilities. The correct disposal of old devices in this manner will prevent environmental pollution and human health hazards. For further information about proper disposal, contact your local authorities, waste disposal office or the shop where you bought the device.PHEANOO-P27-2
-1CH-Soundbar-System-fig 26

Manufacturer:
Room 1209, Gebu unified Building Block 3, Hongxing Community, Songgang Street
Bao’an District Shenzhen China
info@pheanoo.com

Pheanoo EU representative Address:
PuHui Import und Export GmbH
Birnbaumsmühle 6515234 Frankfurt (Oder)
admin@puhui-jk.de

Pheanoo British representative Address:
Sea&Mew Accounting Ltd
10 Duke Street, Coventry CV5 8BZ
vat12@seamew.de

References

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