uAttend FE2000 DR Series Time Clocks User Manual

uAttend FE2000 DR Series Time Clocks

INTRODUCTION

First, we’ll set up the cloud, then the time clock
Setting up your uAttend ?E2000/?250’0\requires connecting your time clock to the cloud portal.
First, we’ll set up the cloud, then the time clock.
Once you’ve completed the following six easy steps, your employees can start punching in!

CREATE YOUR uATTEND ACCOUNT
A Before you can set up your new uAttend Time Clock, you will need to set up your uAttend Cloud Account.

Open your web browser and visit www.TrackMyTime.com/signup then follow the prompts.

Here are some helpful tips to make the setup as smooth as possible.
Your Dealer ID will be found on the back of your Quick Start Guide. If the Dealer ID is missing, please contact Customer Support.

QUESTIONS? Call 800-518-8925 or email support@trackmytime.com

When selecting your plan size, keep in mind that your employees are your hourly workforce.
Supervisors (not paid hourly) and administrators are not included in this number. Your plan is month-to-month and can be changed at any time.

Your login URL is going to become the “web address” for your company’s uAttend Portal. For example, ”The Great Cookie Co” may become trackmytime.com/gr8cookieco

ADD DEPARTMENTS

Departments are used to group employees together within the uAttend system. The uAttend Setup Wizard will create a default department, which you can modify as needed. You can create more departments within your account and choose other department settings, such as overtime and punch rounding rules.

1. Select the Departments tab on your Dashboard

2. Select “+Add Department”

3. Create a Department Code
   The Department Code is used as a reference on employee time cards to ensure that hours are appropriately allocated to the correct departments. For example, the code for “Sales” can be, “SLS.”

4. Enter the full Department Name
   Specify additional department settings on this screen now, or enter that information later.

5. Select …

   • “Save & Add New” to add a new department.
   • “Save & Continue” to add more rules and policies.
   •  “Save & Close” to move to the next step.

Cl ADD EMPLOYEES
The number of employees you can add to your account is limited by the plan size you have chosen. Add and assign employees to your departments in the uAttend Setup Wizard or simply add them later within your account.
Change the size of your plan at any time by selecting your user icon in the upper right corner of your uAttend Portal, then selecting “My Account” from the drop down menu.

1. Select the Users tab on your Dashboard

2. Select “Add User”

3. Assign the user a role, then add their first and last name Employees are the portion of your workforce that use the time clock to track their time.
   Supervisors can view and edit time cards, but do not punch in and out of the time clock.
   Administrators have full access to the account and its settings. Additional administrators can be added for $6 per month, per administrator.

4. Select …

   • “Save and Continue” to set up the employee’s profile.
   • “Save and Close” to move on to the next steps.

You can add more details by going back to that user’s profile at any time.

CONFIGURE TEMPERATURE READER SETTINGS
Before the time clock can scan employees’ temperatures, you need to configure and enable the temperature reader settings. Once enabled, the time clock will record temperatures on the first punch-in of the day. You can apply default and individual temperature reader settings by following the steps listed below. The following instructions are applicable only for devices with a temperature reader.

DEFAULT TEMPERATURE READER SETTINGS

1. Set up your default temperature reader settings by selecting Settings > Punch Management. Then, select Edit next to Temperature Reader Settings and fill out the following information.
2. Enable/Disable: The temperature reader is enabled by default. Toggling off this setting will disable the temperature reader on all time clocks using default settings.
3. Temperature Unit: Fahrenheit or Celsius.
4. Temperature Lockout Threshold: The time clock will lockout employees who meet or exceed this number.
5. Temperature Reporting: Choose how employee temperatures will be recorded in your uAttend account as either “Actual Temperature” or “Pass/Fail.”
6. Temperature Lockout Message: This message will display on the time clock screen if an employee is locked out of punching.
7. Apply Default Settings: Select which clocks will use default settings.
8. Save.
9. If you have multiple time clocks on your account and would like to apply Individual Temperature Reader Settings, proceed to the next section.

INDIVIDUAL TIME CLOCK TEMERATURE READER SETTINGS
Individual temperature reader settings are optional. If you have multiple time clocks and at least one requires different temperature reader settings from your default selection, proceed with the next steps.

1. From the Settings > Punch Management screen, select Edit next to the name of the time clock you wish to apply individual settings.
2. Enable/Disable: The temperature reader is enabled by default. Toggling off this setting will disable the temperature reader on this time clock.
3. Use Default Settings: Toggle on if you decide later that you want this clock to use default settings.
4. Fill out the rest of the settings by following steps 3-6 in the previous Default Temperature Reader Settings section.
5. Save.

Please note: Workwell is not advertising its products for use in the medical industry or for medical purposes. Our products are not intended to diagnose or exclude contagions such as COVID-19, SARS, or any other medical condition and should not be used as such. Our products are intended to serve as a first-line filter by assisting an organization and its employees in identifying those employees who may have an elevated body temperature. While our products may archive readings for reporting and audit purposes, it is solely the responsibility of the organization to communicate the use of the information to its employees, to obtain any necessary consent from its employees and to determine how the information is used. The organization should not rely solely on our products for making such a determination. Various environmental and methodological factors can impact thermal imaging; therefore, the readings from our products should not be relied upon as the sole determinant of a person’s body temperature. Competent medical advice and further checks should be south if there are concerns regarding an employee’s health or possible illness. Workwell hereby disclaims all liability with respect to the conditions and limitations described in this paragraph.

ACTIVATE YOUR TIME CLOCK
The DR series time clocks allow for easy set up with LAN or WiFi connection.

ACTIVATION VIA LAN

1. Attach a LAN cable to your clock and router, then plug your clock into power outlet
   • Follow the onscreen prompts to confirm your network selection.
   • The clock will check for any needed updates once the connection is established to ensure you have the most up-to-date version of the clock firmware.
2. Enter your uAttend Company ID
   • This ID can be found in the upper right corner of your uAttend Web Portal. If you do not have an account, please set one up as outlined in Section 2 of this manual.
3. Enter the 2-factor Authentication Code, emailed to your uAttend Account administrator’s email address
   • This helps keep your account secure by preventing additional clocks from being added to your account without your permission.
4. Confirm that your account information is correct
5. Select a time zone based on the location of the clock
6. Set your Administrator Passcode
   • This 5-digit code will be used to access administrator-only functions. If you ever lose it, it can be recovered by visiting your uAttend Account.
7. Clock setup is now complete!

ACTIVATION VIA WIFI

1. Plug your clock into a power outlet
   • Follow the onscreen prompts to select your WiFi Network.
   • Enter your password onscreen.
   • The clock will check for any needed updates once the connection is established to ensure you have the most up-to-date version of the clock firmware.
2. Enter your uAttend Company ID
   • This ID can be found in the upper right corner of your uAttend Web Portal. If you do not have an account, please set one up as outlined in Section 2 of this manual.
3. Enter the 2-factor Authentication Code, emailed to your uAttend Account administrator’s email address
4. This helps to keep your account secure, by preventing any additional clocks from being added to your account without your permission.
   • Confirm that your account information is correct
5. Select a time zone basedon the location of th clock
6. Set your Administrator Passcode
   • This 5-digit code will be used to access administrator-only functions. If you ever lose it, it can be recovered by visiting your uAttend Account.
7. Clock setup is now complete!

ACTIVATION VIA WIFI

1. Plug your clock into a power outlet Atto the internet
   • Follow the onscreen prompts to select your WiFi Network.
   • Enter your password onscreen.
   • The clock will check for any needed updates once the connection is established to ensure you have the most up-to-date version of the dock firmware.
2. Enter your Attend Company ID a. This ID can be found in the upper right corner of your Attend Web Portal. If you do not have an account, please set one up as outlined in Section 2 of this manual.
3. Enter the 2-factor Authentication Code, emailed to your uAttend Account administrator’s email address
   • This helps to keep your account secure, by preventing any additional clocks from being added to your account without your permission.
4. Confirm that your account information is correct
5. Select a time zone based on the location of the clock
6. Set your Administrator Passcode
   • This 5-digit code will be used to access administrator-only functions. If you ever lose it, it can be recovered by visiting your uAttend Account.
7. Clock setup is now complete!

WALL MOUNT
Everything you need to mount your timeclock to the wall is included in your purchase: metal back plate, LAN cord, power adapter, four drywall anchors, four screws, and two small bracket screws. You will need your own Phillips- head screwdriver.

CHOOSING A LOCATION
For best optimization of voice and facial recognition, mount your time clock in an area that has:

• Minimal background noise to avoid interference with voice commands.
• Ample ambient lighting (without back-lighting) for successful facial recognition.

MOUNTING YOUR TIME CLOCK ONTO YOUR WALL

1. Select a location for your time clock near a power outlet and LAN port (if applicable).
2. Place the provided mounting template against the wall. Drill holes through the targets using a 1/4″ (6.35mm) drill bit.
3. Insert drywall anchors into the center of the wall marks (Fig. A).
4. Align the metal back plate with the holes. Ensure that the prongs are facing away from the wall, then secure the back plate to the wall with the screws provided.
5. Attach the power adapter and the LAN line (if applicable).
6. Align the two slots on the back of the clock with the two prongs on the back plate. Push down slightly to ensure the clock is securely fastened (Fig. B).
7. Optionally screw the time clock to the metal back plate with the included bracket screws at the bottom of the time clock (Fig. B).

FACE TEMPLATES
Once an employee has registered their face on one of the clocks, they will be able to use facial recognition authentication on all DR clocks under your account.

REGISTRATION TIPS:

• Employees should not wear face masks while registering. Once registered, employees can successfully authenticate even when wearing a face mask.
• Register employee faces in a location with bright ambient lighting. Dim lighting, back lighting or shadows may result in failed scans.

REGISTERING FACE TEMPLATES
Before registering face templates, please ensure you have added the employee to your online uAttend account as outlined in Section 4.

1. Tap the PIN icon in the bottom right-hand corner of the time clock screen and enter your Administrator PIN. This is the PIN which you chose during device setup. It can be found in your clock details at Settings> Punch Management in your on line account.
2. Select Employee in the time clock User Menu.
3. Select the employee you wish to register face templates for from the list provided.
4. Follow the onscreen prompts to scan the employee’s face.
5. Repeat steps 1-4 for every employee who will authenticate with facial recognition.

ADMINISTRATOR MENU OPTIONS
The Administrator menu can be accessed with the Administrator PIN you chose during device setup. It can be found in your clock details at Settings> Punch Management in your online account.

Here are the different settings and tools within the Administrator menu:

1. Employee
   Displays a searchable list of Employees by name.

   • Select an Employee to manage or register face templates.
     

2. Device

   • Software Updates
   1. Tap the Software Update option from the Device Menu.
   2.  The clock will check for available updates. The clock’s current software version will also display on this screen.
   3. If there are updates available, you can select to Update now or later.
   4. After choosing to update
      the software, the clock will download the update and automatically restart to apply the update. If the update was not successful, then the time clock will display messaging accordingly on the screen. If this occurs, you’ll have the options to choose Update Later or Please Try Again on the following screen .
      
   • Time
   1. Time Zone – The Time Zone the clock is located in.
   2. Time Format –
   3. 12 hour- Standard 12- hour format with AM and PM settings.
   4. 24 hr – Also known as Military time.
      
   • Sound
   1. Key Sounds – Turn sounds for key presses on or off.
   2. Volume Level – The volume setting for all sounds on the clock.
   3. Time Clock Voice – Select the voice for confirmations on punching or disable this entirely.
      
   • Display
   1. Brightness Level – The default brightness level of the screen.
   2. Sleep Mode – How long before the screen dims when idle.
      
   • Change Admin Password
   1. Enter the current Admin PIN to verify authorization, then tap next.
   2. Enter the new PIN for the time clock, hide the onscreen keyboard, and tap next.
   3. A confirmation screen should be displayed.

   • Device ID
     The number used to identify the clock in the uAttend portal.

   • Upload Database This will send your database to Workwell Technologies for diagnostic purposes.
     

3. Network

   • Network Connection:

   1.   WiFi

   2. Scroll the list
      of available networks to locate your network’s name.

   3. Use the onscreen keyboard to enter your WiFi password and press Next.

   4. The screen will display a confirmation that the clock is connected to your WiFi network.
      

   5. LAN

   6. The configuration for your LAN network will be displayed on this screen.
      

4. Support

   • A screen will display showing the methods for requesting support.

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