VIVREAU V3-201 and V3-202 Dispensing Systems Owner’s Manual

: June 10, 2024
: VIVREAU

Table of Contents

V3-201 and V3-202 Dispensing Systems
Service Manual
V3-201 and 202 Dispensing Systems

V3-201 and V3-202 Dispensing Systems

Service Manual

V3-201 and 202 Dispensing Systems

IMPORTANT
The information contained in this manual is specific to your
system. It is IMPORTANT you READ, FOLLOW and UNDERSTAND the
instructions given. This manual and all material provided with your
system should be retained in a convenient location for future
reference. Contact Vivreau if you have any questions regarding the
information contained in this manual.

Safety precautions

IMPORTANT
This manual is intended for use only by personnel trained in the
operation of the Vivreau V3-201 and 202 Dispensing Systems.

WARNING
Improper installation, adjustment, alteration, service or
maintenance can cause property damage, injury, or death. Read the
installation, operating, and maintenance instructions thoroughly
before installing, operating, or maintaining this equipment.

WARNING
Keep the area around the unit clear of any combustible
materials.

WARNING
Do not store or use gasoline or other flammable vapors or liquids
in the vicinity of this or any other unit.

IMPORTANT
Carefully read, understand and follow all safety instructions in
this manual and safety labels on the unit.

WARNING
Only trained and certified electrical, plumbing and refrigeration
technicians should service this unit.

WARNING
ALL WIRING AND PLUMBING MUST CONFORM TO NATIONAL AND LOCAL CODES.
FAILURE TO COMPLY COULD RESULT IN SERIOUS INJURY, DEATH OR
EQUIPMENT DAMAGE.

SAFETY PRECAUTIONS
This unit has been specifically designed to provide protection
against personal injury.

To ensure continued protection observe the following:

WARNING
Disconnect power to the unit before servicing. Follow all
LOCKOUT/TAGOUT procedures. Verify power to the unit is OFF and
disconnected before any work is performed. Failure to do so could
result in serious injury, death or equipment damage.

General Information

INFORMATION FOR THE READER
To find specific topics of interest quickly, refer to the Table of
Contents at the beginning of this manual. This manual is solely for
the use of personnel trained in the operation of the ViVreau V3-201
and 202 Dispensing Systems only.

PURPOSE OF THE MANUAL

DANGER
INDICATES AN IMMINENTLY HAZARDOUS SITUATION WHICH, IF NOT AVOIDED,
WILL RESULT IN DEATH OR SERIOUS INJURY.

WARNING
Indicates that suitable procedures must be adopted to avoid putting
people’s health and safety at risk or causing economic losses.

CAUTION
Indicates a potentially hazardous situation which, if not avoided,
may result in property damage, minor or moderate injury.

IMPORTANT
Indicates important technical information which must not be
overlooked.

Technical Specifications

GENERAL DESCRIPTION
The Vivreau V3-201 and V3-202 Dispensing Systems are designed to
provide Chilled Still and Sparkling Water on demand.

Dispensing Specifications Description

Chilled still water
Chilled sparkling water
Water Pressure at Dispensing Head: 5 PSI

V3-201

V3-202

Operating Conditions Description

Temperature
Relative Humidity

V3-201

V3-202

Water Supply Requirements Description

1/2 FNPT connection with Ball Valve
PSI (min.)
GPH (min.)
Temperature (max.)
Drain

Product Usage Instructions

The Vivreau V3-201 and V3-202 Dispensing Systems are designed to
provide Chilled Still and Sparkling Water on demand. To operate the
system, follow these steps:

Ensure that the unit is properly installed, adjusted, and
maintained according to the instructions provided in the
manual.
Keep the area around the unit clear of any combustible
materials and do not store or use gasoline or other flammable
vapors or liquids in the vicinity of this or any other unit.
Only trained and certified electrical, plumbing, and
refrigeration technicians should service this unit.
Disconnect power to the unit before servicing. Follow all
LOCKOUT/TAGOUT procedures. Verify power to the unit is OFF and
disconnected before any work is performed. Failure to do so could
result in serious injury, death, or equipment damage.
Check the water supply requirements and ensure that the unit is
connected to a 1/2 FNPT connection with Ball Valve and meets the
PSI (min.), GPH (min.), Temperature (max.), and Drain
requirements.
Once the unit is properly installed and connected to the water
supply, turn on the system and select either Chilled Still or
Sparkling Water from the Dispensing Specifications
Description.
The water will be dispensed at a pressure of 5 PSI from the
Dispensing Head.

If you have any questions or concerns about operating the
Vivreau V3-201 and V3-202 Dispensing Systems, refer to the manual
or contact Vivreau for assistance.

Service Manual
V3-201 and 202 Dispensing Systems
1

Table of contents
Safety Precautions ………. ………………………………………………………….3 General Information……………………………………………………………………4 Technical Specifications…………………………………………………………….5 Installation…………………………………………………………………………………7 Operating Instructions……………………………………………………………….13 Maintenance…………………………………………………………………………….15 Parts Replacement……………………………………………………………………23 Troubleshooting……………………………………………………………………….29 Illustrated Parts List………………………………………………………………….38 Wiring Diagrams……………………………………………………………………….42
IMPORTANT __
The information contained in this manual is specific to your system. It is IMPORTANT you READ, FOLLOW and UNDERSTAND the instructions given. This manual and all material provided with your system should be retained in a convenient location for future reference. Contact Vivreau if you have any questions regarding the information contained in this manual.
© 2020 Vivreau Water Systems All rights reserved. Any and all information contained within this document is subject to change without prior notice.
2

Safety precautions
IMPORTANT ____ This manual is intended for use only by personnel trained in the operation of the Vivreau V3-201 and 202 Dispensing Systems.
WARNING Improper installation, adjustment, alteration, service or maintenance can cause property damage, injury, or death. Read the installation, operating, and maintenance instructions thoroughly before installing, operating, or maintaining this equipment.
WARNING Keep the area around the unit clear of any combustible materials.
WARNING Do not store or use gasoline or other flammable vapors or liquids in the vicinity of this or any other unit.
IMPORTANT ____ Carefully read, understand and follow all safety instructions in this manual and safety labels on the unit.
· Keep safety labels in good condition and replace missing or damaged items.
· Learn how to operate the unit and how to use the controls properly.
· Do not let anyone operate the unit without proper training.
· In the event of a power failure, do not attempt to operate this unit.
· Keep unit in proper working condition and do not allow unauthorized modifications to the unit.
WARNING Only trained and certified electrical, plumbing and refrigeration technicians should service this unit.
WARNING ALL WIRING AND PLUMBING MUST CONFORM TO NATIONAL AND LOCAL CODES. FAILURE TO COMPLY COULD RESULT IN SERIOUS INJURY, DEATH OR EQUIPMENT DAMAGE.

SAFETY PRECAUTIONS ____
This unit has been specifically designed to provide protection against personal injury.
To ensure continued protection observe the following:
WARNING Disconnect power to the unit before servicing. Follow all LOCKOUT/TAGOUT procedures. Verify power to the unit is OFF and disconnected before any work is performed. Failure to do so could result in serious injury, death or equipment damage.
· To protect against electric shock, do not immerse power cord in water or other liquid.
· To prevent damage to the power cord, do not allow cord to hang over the edge of a table or counter, or come in contact with hot surfaces.
· Isolate unit from power supply (unplug or turn OFF breaker) and turn OFF the water supply when not in use and before cleaning.
· Allow Boiler (if supplied) to cool before removing any components.
· The use of spare parts and accessories not recommended by Vivreau may cause damage and/or injuries.
· Do not operate any unit with damaged cords, plugs, or after the unit malfunctions or has been damaged in any manner.
· Do not use outdoors.
· Do not place on or near a hot gas or electric burner.
· Do not use the unit for anything other than its intended use.
· Save these instructions.

3

General Information
INFORMATION FOR THE READER To find specific topics of interest quickly, refer to the Table of Contents at the beginning of this manual. This manual is solely for the use of personnel trained in the operation of the ViVreau V3-201 and 202 Dispensing Systems only.

PURPOSE OF THE MANUAL
· Vivreau has produced this manual to provide necessary information to qualified and authorized personnel for the safe and proper installation, operation, and maintenance of the Vivreau V3-201 and 202 Dispensing Systems.
· Information contained in this manual will help prevent risks to health and safety, and the risk of economic losses.
· Keep this manual in a clearly identified and safe place throughout the working life of the unit, so that it will always be available as needed.
· The manufacturer reserves the right to make modifications to the unit without any obligation to provide prior notice.
· A number of symbols have been used to highlight particularly important parts of the text or important specifications. Their meaning is as defined below.
DANGER
INDICATES AN IMMINENTLY HAZARDOUS SITUATION WHICH, IF NOT AVOIDED, WILL RESULT IN DEATH OR SERIOUS INJURY.
WARNING
Indicates that suitable procedures must be adopted to avoid putting people’s health and safety at risk or causing economic losses.
CAUTION
Indicates a potentially hazardous situation which, if not avoided, may result in property damage, minor or moderate injury.
IMPORTANT ____
Indicates important technical information which must not be overlooked.

4

Technical Specifications

GENERAL DESCRIPTION
The Vivreau V3-201 and V3-202 Dispensing Systems are designed to provide Chilled Still and Sparkling Water on demand.

The system has been designed for operation at ambient temperatures up to 90ºF.

Dispensing Specifications Description
Chilled still water Chilled sparkling water Water Pressure at Dispensing Head

Specification T=18 °F @ 52.83 gal/h T=18 °F @ 15.8 gal/h
5 PSI

V3-201
ü ü ü

V3-202
ü ü ü

Operating Conditions Description
Temperature Relative Humidity

Specification 60 90°F 60% (max.)

V3-201
ü ü

V3-202
ü ü

Water Supply Requirements Description
1/2″ FNPT connection with Ball Valve PSI (min.) GPH (min.) Temperature (max.) Drain

Requirements 1/2″ 50 80 60°F

V3-201
ü ü ü ü ü

V3-202
ü ü ü ü ü

= In lieu of a Stand-Pipe Drain, the Internal Drip Tray Container may be used.

CO2 Operating Pressure Description
Pressure
Supply Pressure (Bulk System)

Requirements 65 PSI
100 PSI (min.)

V3-201
ü ü

V3-202
ü ü

Dispenser Head Specifications Description
Height
Distance Nozzle to Drip Tray

Requirements 19.25″ 12.3″

V3-201
ü ü

V3-202
ü ü

5

Cooler/Carbonator Specifications Description
Width

Specification 23.4″

Height

52.9″

Depth

23.2″

Weight Empty

164 lbs.

Weight Operational

201 lbs.

Voltage

110/120 VAC/60 Hz

Amperage

11A

V3-201
ü ü ü ü ü ü ü

V3-202
ü ü ü ü ü ü ü

6

Installation

INTRODUCTION
The Vivreau V3-201 and V3-202 Dispensing Systems are free-standing and under- counter Water Dispensing Systems. Chilled water is available from Dispensers that provide Still and Carbonated Water from individual faucets.

ELECTRICAL OUTLET
Model V3-201 and V3-202
(1) 20 Amp Electrical Circuit (NEMA 5-20R) 120V, 60 Hz (11 Amps)
CO2 CO2 Cylinder (Customer supplied) – Size should be selected based on available space. A 20 lb. cylinder will fit inside unit. NOTE: If connecting to a bulk or existing CO2 system, a CO2 line terminating at a 1/4″ Barbed Shutoff Valve must be available within 40″ of the unit with 100 PSI minimum pressure.

Vivreau V3-201 and V3-202 Dispensing Systems
PRE-INSTALLATION
Below are the services required to be in place prior to the installation of the Vivreau V3-201 or V3202 Dispensing System. If you have any questions regarding these or other services, please contact Vivreau Service Toll-Free at 877-999-1044.

DRIP TRAY AND DISPENSING HEAD CUTOUTS (Model V3-202 Only) Cut out the holes for the Drip Tray and Dispensing Head per the supplied template. NOTE: The Dispensing Head must be mounted on the work surface directly above the Chiller/ Carbonator.
15/8″

37/8″

27/8″

51/8″

WATER SUPPLY
One (1) potable 1/2″ cold water supply terminating in a 1/2″ NPT Ball Valve, 1/2″ female pipe thread.

IMPORTANT ____
Ball Valve must be accessible for service and installation. Minimum Water Pressure: 50 PSI Minimum Water Flow: 80 gallons per hour
IMPORTANT ____
The Vivreau V3-201 and V3-202 Dispensing System incorporates back-flow prevention. Any additional back-flow devices required by Federal, State or Local Code must also be supplied by the customer prior to installation. There must not be any other Filters/Pre-Filters inline before the unit.

121/8″
Dispensing Head Dimensions
VENTILATION If the system is to be installed in an enclosed space or in a cabinet, adequate ventilation must be provided.
CAUTION Failure to provide adequate ventilation will cause system failure. This unit is to be installed indoors only.

7

LOCATION OF SERVICES
All services must be accessible for installation and service. Ensure all services are kept within 40″ of the V3-201 and V3-202 Dispensing Systems. Water Shutoff Valve to be located at low level. Ensure there is sufficient room for a 6″ long fitting to be connected to the Water Shutoff Valve. Top of drain should be located between 12″ and 18″ from floor level.
SHIPPING DAMAGE/MISSING PARTS
Unpack and inspect the unit for shipping damage and/or missing parts. If any damage or missing parts are found, contact Vivreau Service TollFree at 877-999-1044 and report the missing or damaged parts.
INSTALLER’S CHECKLIST Below are the services required to be in place prior to the installation of the Vivreau Dispensing System. Please review and check all services before beginning work. If anything is missing or not correct, do not start the installation. Call Vivreau Service for instructions at 877-999-1044.
WATER SUPPLY
A potable 1/2″ cold water supply terminating in a 1/2″ Ball Valve, 1/2″ female pipe thread.
IMPORTANT ____
Ball Valve must be accessible for service and installation. Any water line or valve less than 1/2″ is not acceptable. Must be a direct supply with no other Inline Filters.
ELECTRICAL OUTLET(S)
All Electrical Outlets must be within 40″ of unit. No Extension Cords.
Model V3-201 and V3-202 (1) 20 Amp Electrical Circuit (NEMA 5-20R) 120V,
60 Hz (11 Amps)

CO2 CO2 Cylinder (Customer supplied) must fit within the allotted space.
CO2 Cylinder must always remain vertical. If connecting to a bulk or existing CO2 system, a CO2 line terminating at a 1/4″ Barbed Shutoff Valve must be available within 40″ of the unit with 100 PSI minimum pressure.
DRIP TRAY AND DISPENSING HEAD CUTOUTS
For under-counter units, cut out the holes for the Drip Tray and Dispensing Head per the template.
The Dispensing Head must be mounted on the work surface directly above the Chiller/Carbonator. The Dispensing Head lines must never be extended.
DRIP TRAY DRAIN (OPTIONAL)
Drip Tray can be plumbed to a drain. Customer will need to supply a properly trapped drain according to Federal, State and Local Codes. The drain must be large enough to accommodate a 1″ OD flexible pipe.
VENTILATION
If the system is to be installed in an enclosed space or in a cabinet, adequate ventilation must be provided.
In lieu of a Stand-Pipe Drain, the Internal Drip Tray Container may be used.
CAUTION Failure to provide adequate ventilation will cause system failure. This unit is to be installed indoors only.

INSTALLATION
IMPORTANT ____ Installation must be performed by properly trained and qualified persons and comply with Federal, State and Local Codes for connection to electrical supplies, water supplies and pressurized gas systems.
Note: Vivreau cannot be held responsible for any damage caused by improper installation.
LOCATION A completed Pre-installation Checklist must be available prior to installation. The Vivreau Dispensing System must be installed indoors where the ambient air temperature will not exceed 90°F. The Vivreau Dispensing System should not be exposed to spills, spray, steam or high humidity.
A suitable location should be chosen within 40″ of the electrical and water supply connections.
Vivreau Model V3-201 is designed to be fitted flush on the left, right and rear. The unit incorporates a Rear Spacer. The area around the Rear Spacer must be kept clear, as warm air must vent from the top-rear of the unit.
Vivreau Model V3-202 is designed to be installed in an under-counter space with adequate ventilation for component cooling.
Do not obstruct air vents.
Install the system on a firm, level floor.
CONNECTIONS WARNING This unit must be electrically
grounded.
ELECTRICAL Power Supply: 120V 60Hz
Power Supply Connection Type: NEMA 5-20 plug
Grounded, with proper circuit protection.

CO2 A Cylinder of food-grade CO2 gas is required. Only use non-syphon type Cylinders.
IMPORTANT ____ Before connecting, with the Cylinder Outlet turned away, open Valve for short blast and close immediately. This will clear any debris from the outlet. CO2 Cylinder must be installed vertically and secured with a Chain, Strap or Bracket.
CAUTION CO2 Cylinders should always be secured in the vertical position with the Outlet Valves positioned at the top. This will help prevent injury caused by the entry of liquid Carbon Dioxide into the Pressure Regulator.
CO2 Cylinder Installation

8

9

Ensure the Sealing Washers are positioned between the Gas Regulator / Regulator Hose and Cylinder and connect the Cylinder.

Regulator CO2 Cylinder

Sealing Washers

Sealing Washer Locations
Connect the Regulator to the unit using the supplied Installation Kit. Tighten all connections.
In the event of a CO2 leak, close the Cylinder Valve, retighten connection(s) and retest. If leak persists, report leak to Vivreau.
CO2 Pressure: 65 PSI. Adjust Regulator as needed.
WATER
The Vivreau V3-201 and V3-202 Dispensing Systems provide back-flow prevention, however, it must be installed with adequate back-flow protection to comply with applicable Federal, State and Local Codes. Additional back-flow prevention must be installed prior to connecting the unit to the water supply.
The water supply to the unit must be cold, potable water with an accessible Shutoff Valve.
Water connection to the supply is 1/2″ FNPT. Water Inlet connection to the unit is 3/8″ tube. A Retaining Clip must be used to attach the tube within the connection on the unit.

Retaining Clip

Insulate the pipe to prevent condensation. The supply water pressure must be 50 PSI minimum with a minimum flow of 1.5 gal/min. A Booster Pump (for low pressure) or Pressure Regulator (for high pressure) may be required to ensure the pressure.
IMPORTANT ____ Only connect water supply to the unit after filling the Internal Water Tank with the water supply line. (See Connection and Start-Up)
DISPENSING HEAD Assemble and mount Dispensing Head, making sure Dispensers are tight and straight.
Dispensing Heads
UNDER-COUNTER INSTALLATION (MODEL V3-202) The Under-Counter Cooler/Carbonator System is intended to be located directly under the Dispensing Head. The Drip Tray is positioned in the counter under the Dispensing Head and should have lateral play of no more than 1/8″. Dispensing Head Connection Tubes are to be connected to the Under-Counter System directly using the Installation Kit supplied by Vivreau. Adequate ventilation must be provided in undercounter installations to prevent excessive heat build-up.

Retaining Clip Location
10

DRIP TRAY DRAIN Connect flexible hose to Drip Tray Drain Fitting and route to existing drain.
Drip Tray Rear Drain
(Model V3-201 shown)

CONNECTION AND START-UP
Open Rear Access and, using the Water Supply Line, open the Shutoff Valve and fill the Water Tank in the chiller unit with fresh, clean water up to the overflow.

Internal Drain Container
Drip Tray Drain and Internal Drain Container If no drain exists, Drip Tray, Overflow and Check Valve will all drain into the removable, Internal Drain Container inside the front compartment.

Fill Water Tank
Ensure both Dispensers are in the closed (UP) position.
Open the units door for access and connect the CO2 Regulator to the CO2 Cylinder or bulk system. Ensure the Sealing Washer is used for each connection.
Open the CO2 Cylinder Valve or turn ON bulk CO2 supply and check for leaks.
Set Regulator Pressure to 80 PSI.
Remove Rear Access Panel by loosening two (2) screws. Lift the panel up and remove.

Back and Left-Hand Side Service Panel Removal Remove the Left-Hand Side Service Panel by removing three (3) Screws located on the rear of the unit and two (2) Clamp Screws located front and back inside top and bottom of the unit.
11

Vent the Carbonator Bowl for two (2) seconds. To do this, lift the Carbonator Relief Valve located on the Carbonator Bowl.

IMPORTANT ____
The Sanitizing and Filter Change Procedure should only be performed by qualified and authorized personnel.
After sanitizing, unplug unit. Remove Back and Service Panel, and install the normal service Filter Cartridge.
Reinstall Back and Service Panels and plug in unit.
Draw two (2) gallons of water through each Dispenser, Still and Sparking, to flush all Sanitizing Solution from system.

Carbonator Relief Valve

Carbonator Relief Valve Location
Make sure adequate Water Supply Pressure of 50 PSI minimum is present.
Connect the water supply to the Inlet Fitting on the rear of the unit.
Secure with a Retaining Clip, and turn ON the water.

Flushing the Sanitizing Solution
Taste test samples from each Dispenser. Continue to flush, if needed. Unit is ready for service. Fill out Installation Checklist and return to Vivreau.

Retaining Clip

Retaining Clip Location
Replace Back and Service Panels, Clamp and Panel Screws.
Plug in the Power Cord to the electrical outlet.
Proceed with sanitizing the water system. Follow Vivreau Sanitizing Process Instructions.

12

Operating Instructions
DISPENSING Before operating either the Vivreau V3-201 or V3-202 Dispensing System, make sure the Water Supply Valve is open and the unit is plugged in. Place appropriate container on Drip Tray beneath Dispensing Head. Chilled Still Water Pull DOWN on Blue Dispenser Handle. Push Dispenser Handle UP when full.
Dispensing Chilled Still Water
Chilled Sparkling Water Pull DOWN on Green Dispenser Handle. Push Dispense Handle UP when full.

The Dispenser Handles must be closed after each Bottle is filled. The Vivreau V3-201 and V3-202 Dispensing Systems are designed to fill Bottles of up to one (1) liter, one Bottle at a time. Vivreau Bottles should be filled to the line in the neck just below the Cap.
IMPORTANT ____
Sparkling Water requires room for the CO2 gas to expand.
At the end of service, remove the Black Dispenser Nozzles and soak in Sanitizing Solution. The Dispensers and unit should be wiped down with Sanitizing Solution to keep the Dispensing System clean and in hygienic condition. Once the unit is wiped down and Nozzles removed, both Dispensers must be wrapped in plastic wrap to prevent contamination and misuse while not in service. To return the Vivreau V3-201 and V3-202 Dispensing System to service remove all plastic wrap and rinse Dispenser Nozzles. Reinstall the Nozzles into the Dispenser Head.
CHANGING A CO2 CYLINDER
WARNING Wear protective gloves and safety glasses when changing CO2 Cylinders.
Close the Valve on top of the empty Cylinder.

Dispensing Chilled Sparkling Water The Dispenser Handles should be fully opened when filling and fully closed when filling is complete.
IMPORTANT ____ Do not allow the Dispenser Handles to slam shut.
13

Close Empty Cylinder Valve

Using the proper wrench, loosen the Nut on the Cylinder to disconnect the High-Pressure Hose or Primary Regulator. Allow residual gas to escape from the hose.
WARNING The line is pressurized. Pressure will be released while performing this procedure. Handle carefully.

Open the Valve on top of the Cylinder.
Check for leaks using a solution of soapy water or a commercial equivalent.

Disconnect High-Pressure Hose
Place the Regulator within safe reach.
SECURE CYLINDER Move empty Cylinder to storage area and secure safely. Remove the plastic plug or tape from the new full Cylinder outlet and discard it.
IMPORTANT ____ To avoid confusion, do not replace plastic plugs in the outlet of empty CO2 Cylinders.
WARNING Wear protective gloves and safety glasses when purging Cylinder. Be sure to point the Cylinder outlet away from your body.
Purge the replacement Cylinder by quickly opening and closing the Valve on top to clear any dust or moisture from the outlet. Connect the High-Pressure Hose or Primary Regulator. Make sure the Sealing Washer is seated correctly. Tighten the Nut firmly using a wrench.

Checking for Leaks
LED DISPLAY PANEL The LED Display Panel indicates the status of the unit and is located on the front panel of the Chiller/ Carbonator.
LED Panel
LED Display Panel Power ON POWER: When the Dispensing System is plugged in and turned ON, a Blue LED will be illuminated. CHANGE CO2: When the CO2 supply is low, a Red LED will illuminate and the unit will beep; alerting you to change the CO2 Cylinder. CALL SERVICE: If there is a problem, a Red LED will illuminate and the unit will beep. Please contact Vivreau Service Toll-Free at 877-999-1044 immediately. EMPTY DRIP TRAY: When the Drip Tray Container is FULL, a Red LED will illuminate and the unit will beep; alerting you to empty the Drip Tray Container located just inside the cabinet front door or below the Dispensing System.

14

Maintenance

MAINTENANCE RECOMMENDATIONS
Keep the unit at peak efficiency by performing all scheduled maintenance procedures that are recommended by the manufacturer. Proper maintenance will allow the best performance and a longer working life.
WARNING Before performing any service procedure, perform all safety procedures. In particular, turn OFF the water supply, disable the electricity at the main circuit breaker and prevent access to all devices that might cause unexpected health and safety hazards if turned ON.
WARNING Before performing any service that involves electrical connection or disconnection and/or exposure to electrical components, ALWAYS follow the Electrical LOCKOUT/TAGOUT Procedure. Disconnect all circuits. Failure to comply can cause property damage, injury or death.
At the end of each day or whenever necessary, be sure to clean:
· Dispensing Head/Nozzle
· Drip Tray
· The surrounding work area
Every year, have skilled, authorized personnel perform the following operations:
· General check of the unit
· Identify and replace worn parts

IMPORTANT ____
Record all yearly inspections.
IMPORTANT ____
Contact the factory, the factory representative or an authorized service agent to perform maintenance and repairs.
ELECTRICAL LOCKOUT/TAGOUT PROCEDURE
WARNING Before performing any service that involves electrical connection or disconnection and/or exposure to electrical components, ALWAYS follow the Electrical LOCKOUT/TAGOUT Procedure. Disconnect all circuits. Failure to comply can cause property damage, injury or death.
The Electrical LOCKOUT/TAGOUT Procedure is used to protect personnel working on an electrical unit. Before performing any maintenance or service that requires exposure to electrical components, follow these steps:
In Electrical Box, place unit Circuit Breaker into OFF position.
Place a lock or other device on the Electrical Box Cover to prevent someone from placing Circuit Breaker in the ON position.
Place a tag on Electrical Box Cover to indicate that unit has been disconnected for service and power should not be restored until tag is removed by maintenance personnel.
Disconnect the unit’s Power Cord from Electrical Outlet.
Place a tag on the Power Cord to indicate that the unit has been disconnected for service and power should not be restored until tag is removed by maintenance personnel.

15

STAINLESS STEEL CARE
Cleaning Stainless steel contains 70-80% iron, which will rust if not properly maintained. It also contains 1230% chromium, which forms an invisible passive, protective film that shields against corrosion. If the film remains intact, the stainless steel will remain intact. However, if the film is damaged, the stainless steel can break down and rust. To prevent stainless steel breakdown, follow these steps:
CAUTION Never use any metal tools. Scrapers, files, wire brushes or scouring pads (except for stainless steel scouring pads) will mar the surface.
CAUTION Never use steel wool, which will leave behind particles that rust.
CAUTION Never use acid-based or chloride-containing cleaning solutions, which will break down the protective film.
CAUTION Never rub in a circular motion.
CAUTION Never leave any food products or salt on the surface. Many foods are acidic. Salt contains chloride.
For routine cleaning, use warm water, mild soap or detergent and a sponge or soft cloth. For heavy-duty cleaning, use warm water, a degreaser and a plastic, stainless steel or Scotch-Brite pad. Always rinse thoroughly.
Always rub gently in the direction of the steel grain.
Preserving & Restoring Special stainless steel polishing cleaners can preserve and restore the protective film. Preserve the life of stainless steel with a regular application of a high quality stainless steel polishing cleaner as a final step to daily cleaning. If signs of breakdown appear, restore the stainless steel surface. First, thoroughly clean, rinse and dry the surface. Then, on a daily basis, apply a high-quality stainless steel polish according to manufacturer’s instructions.

Heat Tint
Darkened areas, called heat tint, may appear on stainless steel exposed to excessive heat, which causes the protective film to thicken. It is unsightly but is not a sign of permanent damage.
To remove heat tint, follow the routine cleaning procedure. Stubborn heat tint will require heavyduty cleaning.
To reduce heat tint, limit the exposure of equipment to excessive heat.
DAILY CLEANING
The Vivreau V3-201 Dispensing System should be cleaned once a day.
Vivreau recommends using disinfectant spray or a sanitizing wipe for cleaning.
If the Dispensing Head becomes soiled with coffee, tea, milk, etc., clean with hot soapy water using a non-abrasive cloth.
Clean the Drip Tray Cover and inside the Drip Tray using either disinfectant spray (non-chlorine) or hot, soapy water and non-abrasive cloth.
Keep area around the unit clean and sanitized.
The Vivreau V3-201 Dispensing System Nozzles should be removed daily and cleaned with hot soapy water and a non-abrasive cloth.
After completing all cleaning tasks, dispense water for at least 10 seconds to flush through the Nozzle.
DO NOT use any abrasive material on your Vivreau V3-201 Dispensing System.

16

SERVICE INFORMATION
User serviceable items, CO2 Cylinder and Drip Tray Container are located inside the cabinet door.
IMPORTANT ____
Maintenance and repairs must only be performed by qualified and trained personnel and comply with Federal, State and Local Codes for connection to electrical supplies, water supplies and pressurized gas systems.
WARNING Always electrically disconnect the Vivreau Dispensing System before removing covers or carrying out any work.
IMPORTANT ____
If the unit malfunctions, develops a leak, sustains physical damage or component failure, UNPLUG THE POWER CORD, TURN OFF WATER SUPPLY and CO2 CYLINDER VALVES. If any maintenance or service is required, refer to the troubleshooting chart, wiring diagram and exploded parts drawings contained in this manual.
IMPORTANT ____
Only use Vivreau recommended spare parts for cooler maintenance. Failure to do so will invalidate cooler approvals and warranty.
MAINTENANCE
Chiller Unit Check that the Water Level in the Tank is up to the Overflow. Remove the Inspection Cover and observe the Water Level.

CONDENSER GRILLE The Cooling System Condenser Grille should be cleaned regularly, a minimum of every three (3) months, with a vacuum cleaner or soft brush to ensure the equipment can breathe. The Condenser is located on the front of the unit behind the cabinet door.
Condenser Grill
Condenser Grille Location
CARBONATOR PUMP PROTECTION
IMPORTANT ____ The Carbon Vane Pump located on the Carbonator Motor should never be run dry. This will cause permanent damage to the unit.
To reduce this risk, the Controller has a timer circuit that will automatically turn OFF the Motor and Solenoid after running continuously for approximately two (2) minutes.
If there is a problem, a Red LED will illuminate and the unit will beep. See Troubleshooting Section of this manual.

LED Panel

Check Tank Water Level
17

LED Display Panel CALL SERVICE

WATER FILTRATION Replace the Water Filter after 25,000 gallons or every 6 months of use, whichever comes first. Follow ALL Sanitizing and Filter Change Procedures.
SANITIZING AND FILTER CHANGE
WARNING Make sure Do Not Use sign is displayed throughout the entire sanitation process.
WARNING Always wear safety glasses while handling the sanitizing chemicals.
Turn the main Water Supply OFF and unplug the Power Cord. To drain both Still and Sparkling Water, pull down the Blue and Green Dispensing Handles until the water stops.

Remove the old Filter Cartridge by turning counterclockwise and pulling down.

Remove Old Water Filter
Using the supplied Syringe, fill Sanitizing Cartridge with 2ml (about 1/2 teaspoon) of Sanitizing Solution and insert Sanitizing Cartridge into Filter.
Sanitizing Solution

2 ml

Sanitizing Cartridge

Pull Down to Drain Still and Sparkling Water Confirm the proper CO2 Pressure, 65 PSI, at the Regulator and adjust if necessary.
CO2 Pressure 65 PSI
Regulator
CO2 Cylinder
Confirm CO2 Pressure

Insert Sanitizing Solution
Turn the water supply back ON.
Pull down the Blue Still Dispenser Handle and dispense water until the Sanitizing Solution appears, push up on the Dispenser Handle to stop.
Plug in the Power Cord and allow the Carbonator to cycle completely.
Unplug the Power Cord.
Pull down the Sparkling Water Dispensing Handle until Sanitizing Solution is dispensed. Leave Sanitizing Solution in the lines for at least 10 minutes.
Check all fittings and connections for leaks. Clean and wipe the entire system with a soft cloth using anti-bacterial spray; you can also use disposable sanitizing wipes. Pay close attention

18

to the Drip Tray and inside the Drip Tray; remove any scale deposits found. Clean Condenser Grille with a soft brush and remove any dust or grease. When the sanitizing time has elapsed, turn the Water Supply OFF and drain the Still Water from the Dispensing Head until the water stops. Remove Sanitizing Cartridge and install a new Filter. Turn Water Supply ON and dispense at least five (5) gallons of Still Water or until the water is clear and free of any Sanitizing Solution. Place the Cleaning Mode Switch in the OFF position.
Cleaning Switch

again until just CO2 gas is dispensed. Repeat this process at least four (4) times to ensure all of the Sanitizing Solution has been flushed out. Replace Side Panel. Make sure the Refrigeration System is operating properly. Check the Sparkling Water flow-rate. It should dispense one liter in 20 seconds. Adjust the flow regulator if needed.
Flow Regulator

Cleaning Switch Location
Pull down the Green Sparkling Dispenser Handle and flush until water stops and only CO2 gas is dispensed.
Plug in the Power Cord.
Place Cleaning Switch in the ON position and allow the Carbonator to cycle completely.
Place the Cleaning Switch in the OFF position.
Pull down the Green Sparkling Dispenser Handle

Flow Regulator Location Replace all panels Before putting the Vivreau Dispensing System back into service, taste test both the Still and Sparkling water. If any residual taste, continue flushing and retest. Remove the DO NOT USE Sign and carefully inspect the water system for leaks. The Vivreau Dispensing System is ready for use.
IMPORTANT ____
Make sure to complete the Vivreau Service Checklist recording all information required.

Component Dispensing Head/Nozzle Drip Tray Drip Tray Container
CO2 Cylinder Chiller Condenser Grille Chiller Exterior Water Filter

Cleaning Schedule

Task Clean and Sanitize
Drain, Clean Empty Clean
Fill Level Replace Clean, Degrease
Clean

Frequency Daily Daily
As Needed Weekly Weekly
As Needed Weekly Weekly

Replacement

Twice Yearly

Personnel End-User End-User End- User End- User End- User End- User End-User End-User Authorized Service
Dealer

19

CLEANING THE DISPENSING NOZZLES The Vivreau V3-201 and V3-202 Dispensing Systems are equipped with removable Nozzles for ease of cleaning and sanitizing.
IMPORTANT ____ The Nozzles must be cleaned separately in sanitizing solution.
WARNING Wear protective gloves when handling Sanitizing Solution.
Fill a small container with Sanitizing Solution. Unscrew the Nozzle.

cloth and Sanitizing Solution. Wipe interior of Drip Tray with a clean cloth and sanitizing solution. Replace Drip Tray Lid.
CLEANING THE DRIP TRAY CONTAINER Open front door of unit. Lift Container Cover and remove Plastic Container.

Dispensing Nozzles
Submerge Nozzle and cover in Sanitizing Solution. Soak for a minimum of 4 hours. Remove parts from Sanitizing Solution and rinse thoroughly. Re-install sanitized Nozzles. Wipe external surfaces of Dispensing Handles.
CLEANING THE DRIP TRAY Lift Drip Tray Lid from unit.

Drip Tray Container
Dump any contents into a suitable drain. Wipe interior with a clean cloth and Sanitizing Solution. Return Container to unit and close cover.
IMPORTANT ____ Do not clean Container in dishwasher. Damage to Container may occur.
INSPECTING THE CO2 CYLINDER Open the Front Door and inspect the CO2 Regulator Gauge. Make sure Cylinder Valve is open. If the CO2 Cylinder is nearly empty, the Needle on the Gauge will be in the Red Zone.
CO2 Regulator Gauge

Clean the Drip Tray Wipe top and bottom of Drip Tray Lid with a clean

CO2 Regulator Gauge Replace Cylinder if needed.

20

CLEANING THE COOLING SYSTEM CONDENSER GRILLE The Cooling System Condenser Grille is located on the front of the unit.
CAUTION Condenser Grille must be kept clean to allow proper cooling of components. Unit damage will occur due to overheating!
The Cooling Fins must not be blocked and must maintain a minimum distance of 4″ to other objects. Never cover the Cooling Fins. Never place objects in front of the Cooling Fins. Clean the Cooling Fins with a suitable brush or with a vacuum cleaner. Degrease with a soft cloth sprayed with degreaser.
CAUTION Never spray degreaser or any other liquid into the Condenser Grille.
EXTERIOR CLEANING Wipe all surfaces with a soft cloth and non-abrasive cleaner.
IMPORTANT ____ Never use abrasive cleaners to clean the equipment.
DISPENSER HANDLE ASSEMBLY CLEANING Disassembly Use Drift Pin to push the Roll Pin from the Dispenser Handle Remove the Roll Pin using pliers. Remove Dispenser Handle.

Rotate the top counter-clockwise. Remove Assembly up from Dispenser Body.
Secure with Screw and Nut and Rotate Top Counter-Clockwise
IMPORTANT ____ Wrap the metal Dispenser Body with plastic film to prevent dirt from entering. Press Dispenser Collar down firmly. Remove Screw and release spring pressure gently.
Dispenser Collar and Screw Removal
REMOVING THE SEALS With a flat edged tool, pry the Seal from groove. Remove Seal from groove. Replace the Seal, if damaged.

Spring Removing Roll Pin and Dispenser Handle
Secure with Screw and Nut to ensure it stays together.
21

Pry and Remove Seals from Groove

Reassemble the Dispenser
Press Dispenser Collar down firmly, reinsert screw and release the spring pressure gently.
Alignment of the dimple and hole illustrated by the position of the Screw.

Insert spring in Dispense Handle. Push in Plastic Insert and position with Screw.

Dimple and Hole alignment
Gently feed into position and then work the remainder around the piston into groove.
Use a flat edged tool to ensure the Seal is located correctly.

Insert Spring and Position Plastic Insert Position Dispense Handle and align holes. Drive Roll Pin back into position.

Position Seal with Flat Edged Tool
Reassemble Piston to Dispenser Body.
Screw the Cap onto the body. Ensure the Screw is positioned properly to allow internal components to align.

Dispense Handle Roll, Pin In Position

Reassemble Piston and Cap
22

Parts Replacement
GENERAL INFORMATION
Parts Replacement Recommendations
Before performing any Component Replacement Procedure, perform all safety procedures. Determine if staff and/or those in the vicinity should be informed.
Turn off the Water Supply Valve. Turn OFF the electrical supply using the Master Switch and prevent access to all devices that might cause unexpected health and safety hazards if turned ON.
If worn parts need to be replaced, use OEM spare parts only. Vivreau declines all responsibility for injury or damage to components due to the use of non- OEM parts, or work performed on the unit which may modify the safety requirements without Vivreau’s authorization. When ordering components, follow the instructions provided in the Illustrated Parts List.
Replacement procedures must be performed by an authorized service agent, in accordance with all Federal, State and Local Codes.

CHILLER COMPONENTS
REMOVE THE CONDENSER FAN MOTOR
WARNING Before performing any service involving electrical connection or disconnection and/or exposure to electrical components, ALWAYS follow the Electrical LOCKOUT/ TAGOUT Procedure. Unplug or isolate unit from the main power supply. Failure to comply can cause property damage, injury or death.
To perform this procedure, proceed as follows.
Remove two (2) Screws to remove the right side lower Service Panel.
Disconnect Fan Motor Wires from the Compressor.

Fan Motor Wires Remove the Fan Bracket Screw.

Fan Bracket Screw Remove the Fan Motor. To install, reverse these steps.
23

EVAPORATOR (ICE BANK) THERMOSTAT REMOVAL
IMPORTANT ____
To access the Evaporator Thermostat, remove entire Chiller unit from cabinet.
WARNING Before performing any service involving electrical connection or disconnection and/or exposure to electrical components, ALWAYS follow the Electrical LOCKOUT/ TAGOUT Procedure. Unplug or isolate unit from the main power supply. Failure to comply can cause property damage, injury or death.
To perform this procedure, proceed as follows. Remove the rear Panel.

Locate and loosen the two (2) crossbar support screws and move crossbar support off to the side.
Crossbar Support Screws Slide Chiller from cabinet to allow access to Thermostat.

Rear Panel Removal

Slide Chiller for Access to Thermostat
Locate and remove two (2) Mounting Screws on front of Chiller. Remove wiring from Thermostat.

IMPORTANT ____ Pay attention to Bulb’s location and ensure replacement part is installed in the same location.
Pull Thermostat Sensing Bulb up through spacer, then down through groove in tank.

Disconnect the IEC Connector
Loosen but do not remove four (4) Mounting Screws. Slide Agitator to clear screw heads. Lift and remove Agitator from Tank.

Thermostat Sensing Bulb
Remove Thermostat from unit. To install replacement Thermostat, reverse these steps.
REMOVE THE AGITATOR
IMPORTANT ____ To access the Agitator, remove entire Chiller unit from cabinet.
WARNING Before performing any service involving electrical connection or disconnection and/or exposure to electrical components, ALWAYS follow the Electrical LOCKOUT/ TAGOUT Procedure. Unplug or isolate unit from the main power supply. Failure to comply can cause property damage, injury or death.
To perform this procedure, proceed as follows. Locate Agitator on top of Chiller unit. Disconnect IEC Connector.

Loosen Four (4) Screws and Remove Agitator
To replace Agitator, reverse these steps.
Restore power to the unit.
WATER INLET SOLENOID REMOVAL WARNING Before performing any service
involving electrical connection or disconnection and/or exposure to electrical components, ALWAYS follow the Electrical LOCKOUT/ TAGOUT Procedure. Unplug or isolate unit from the main power supply. Failure to comply can cause property damage, injury or death.
To perform this procedure, proceed as follows. Turn off Water Supply Valve. Open Still Dispenser to relieve water pressure from line. Open left side Panel. Cover electrical components with plastic sheet. Remove Control Box Cover. Loosen Screw at top of Cover. Slide panel down to disengage and remove.

Remove Thermostat Screws and Wiring

24

25

Remove Control Box

Remove wiring from Solenoid. Remove Retaining Clips from inlet plumbing.
Remove Solenoid Wiring and Clips Remove Water Lines from Solenoid. Remove two (2) Mounting Screws. Remove Solenoid from unit.

CARBONATOR PUMP/MOTOR REMOVAL WARNING Before performing any service
involving electrical connection or disconnection and/or exposure to electrical components, ALWAYS follow the Electrical LOCKOUT/ TAGOUT Procedure. Unplug or isolate unit from the main power supply. Failure to comply can cause property damage, injury or death.
To perform this procedure, proceed as follows.
Turn off Water Supply Valve.
Open Still Tap to relieve water pressure from line.
Open left side Panel.
Cover electrical components with plastic sheet.
Remove Control Box Cover.
Loosen Screw at top of Cover. Slide panel down to disengage and remove.

Remove Water Lines and Mounting Screws To install replacement Solenoid, reverse these steps.
IMPORTANT ____ Check for leaks before removing plastic sheet. Restore power and water supply to the unit. Replace side Panel.

Remove Control Box
Disconnect Motor Wiring (Blue, Black and Ground Wires) on Level Controller inside the Control Box.

Disconnect Motor Wiring Disconnect Pump Inlet and Outlet Fittings.
26

Disconnect Fittings
Loosen top two (2) Screws and remove bottom two (2) Screws from Pump Mounting Plate.

CARBONATOR LEVEL CONTROLLER REMOVAL
WARNING Before performing any service involving electrical connection or disconnection and/or exposure to electrical components, ALWAYS follow the Electrical LOCKOUT/ TAGOUT Procedure. Unplug or isolate unit from the main power supply. Failure to comply can cause property damage, injury or death.
To perform this procedure, proceed as follows.
Open left side Panel.
Remove Control Box Cover.
Loosen Screw at top of Cover. Slide panel down to disengage and remove.

Loosen Screws
Lift up to clear top Screws and remove Carbonator Pump and Motor from unit. To separate Pump and Motor, remove Clamp, disengage Pump, and separate.

Remove Control Box Remove Wiring Harnesses from Controller.

Separate Carbonator Pump/Motor To install replacement Carbonator Pump and Motor, reverse these steps.
IMPORTANT ____ Check for leaks before removing plastic sheet.
Restore power and water supply to the unit. Replace side panel.

Carbonator Level Controller
Remove two (2) mounting screws. Remove Controller from unit. To install replacement Controller, reverse these steps.

27

CARBONATOR LEVEL PROBE REMOVAL WARNING Before performing any service
involving electrical connection or disconnection and/or exposure to electrical components, ALWAYS follow the Electrical LOCKOUT/ TAGOUT Procedure. Unplug or isolate unit from the main power supply. Failure to comply can cause property damage, injury or death. To perform this procedure, proceed as follows. Turn OFF Water Supply Valve. Close Valve on CO2 Tank. Open Still and Sparkling Dispensers to relieve water pressure from the line. Open left side Panel. Cover electrical components with plastic sheet. Pull and Twist Carbonator Relief Valve 1/4 turn. This will lock the Valve in the open position.
Carbonator Level Probe
Carbonator Level Probe Remove Wiring Harness from Probe. Unscrew Probe and remove from Carbonator. To install replacement Probe, reverse these steps.
IMPORTANT ____ Check for leaks before removing plastic sheet. Restore water supply to the unit Replace side panel.
28

Troubleshooting

The information provided in this section is intended to assist in the identification and correction of any irregularities and malfunctions which might occur during operation.
CHILLER/CARBONATOR SYSTEM

IMPORTANT ____
Maintenance and repairs must be carried out by properly qualified and trained personnel only.
Always switch OFF and unplug the equipment before performing any service or repair procedures.

Problem Water will not dispense No sparkling water
Water warm

Possible problem

Possible cause

Action

Water frozen in Coil

Ice bank too large Faulty ice bank control

Replace

Poorly positioned/ faulty ice sensor

Re-position/replace Ice Sensor

Water Pump or Motor Pump or Motor failure failure

Replace Pump or Motor

Unit not switched ON Turned off

Turn on to activate the carbonation system

Water Inlet Valve

Faulty

Replace Valve

Controller timed out

Leak in system or too much water Check for leaks before re-setting Controller

dispensed in a short period

Achieved by interrupting the electrical

supply

CO2 alarm sounds

Low or no CO2 supply Faulty pressure switch

Replace CO2 supply Replace switch

No dispense

Fuse blown

Check and replace

No electrical supply

Check and resolve

Reduced ice weight or Faulty ice bank control long time to form ice

Replace (taking care to not damage the Sensor Bulb)

Fuse blown

Check and replace

No electrical supply

Check

Refrigeration system failure

Replace base unit

Poor condenser cooling

Check clearance around Cooler and Fan Motor operation. Check condenser and clean if necessary

Insufficient water in tank

Top off water level

Supply voltage out of specification

Check and resolve

Poor agitation of water Motor failure

onto Cooling Coils

Motor Impellor failed

Replace Motor/Pump Replace

Excessive algae growth in Tank Clean Tank and Coil outer surface

29

CHILLER/CARBONATOR SYSTEM (continued)

Problem Possible Problem

CO2

CO2 pressure too low

volume too Water warm low

Air in Carbonator

No CO2

Dispensing CO2 pressure too high Head
leaking

Incorrect assembly post cleaning process

Water leaking from the green pipe on front of the unit

Check Valve failure Low water supply flow

Dispense
flow incorrect

Incorrectly set Flow Control

No flow

Flow Control

Possible Cause Regulator set incorrectly Refer to `Water warm’ section System not purged during connection Cylinder empty Regulator or Cylinder Valve closed Regulator set incorrectly Dispensing Head Seals blown out of their position Seals damaged or positioned incorrectly Debris in Vented Check Valve sited on the Carbonator Pump Clogged Filter
Not adjusted correctly
Faulty

Action Reset CO2 Regulator Refer to Water warm section Vent Carbonator for five (5) seconds
Reconnect to a new Cylinder Ensure both are open
Reset CO2 Regulator Follow Dispensing Head maintenance procedure to re- position Seals Re-perform Dispensing Head Assembly and replace parts as required Strip and clean as per instructions contained in the Maintenance Section Change Filter
Reset flow rate
Replace Flow Control

IMPORTANT ____
Refrigeration System Failure Modes, Compressor Start Device, Over-Temperature Device in Compressor, Open Circuit on Compressor Motor Windings, Refrigerant loss, Capillary Tube blockage etc. are best diagnosed and repaired off-site in a shop environment.

30

Still Water is Slower Than Normal and/or Carbonator is Running
Very Loud.

Is Water Supply Valve
fully Open?

No

Open Valve and

Check for Proper

Operation

Yes Change Filter

Problem resolved

No Still Water

Can 3 Liters of Sparkling Water
be dispensed?

If only CO2 dispenses, there is a water No supply issue. Confirm that Water Supply Valve to unit is Open and working before Dispatching Service Tech.

Yes

Note

Still Water Coil is frozen. With Power ON, open both
Dispensers and continue to run Sparkling Water until Still Water dispenses. This is the fastest and only way to thaw
the Still Water.

Once water supply issue is resolved, reset Carbonator.
Unplug the Chiller/Carbonator and plug back in to power the system
OFF and back ON again.

Note

Problem resolved
Note
On Older Model, check Water Block.

Thawing once should solve the issue. If unit
continues to freeze up after thawing, the Thermostat may need adjusting or replacing.

Problem resolved

31

No Sparkling Water

Is CO2 gas dispensing when Sparkling Tap is open?
Yes
Make sure Power Cord is plugged in and the Outlet is
working.

Confirm CO2 Cylinder Valve is No Open and Cylinder is full. Confirm pressure readings on CO2 Regulator.

Problem resolved

Is Outlet Working?

No

Resolve Power

Issue.

Yes
Carbonator must be reset to get the Sparkling Water to
work again. Unplug the Chiller/Carbonator and plug back in to power the system OFF and back ON
again.
Problem resolved

Confirm CO2 Cylinder Valve is Open and Cylinder is full. Confirm pressure readings on CO2 Regulator.

Problem resolved
Water Leak
Confirm the leak is coming from the Vivreau System.
Repair leak.
Problem resolved

Service Light is ON

Does Still Water dispense from Still Dispenser?
Yes
Is Still Water slower than
normal?
Yes
Sanitize and replace Filter.

No

Carbonator must be reset to get the Sparkling Water to
work again.

No

Unplug the

Chiller/Carbonator

and plug back in to

power the system

OFF and back ON

again.

Is Water Supply Valve to System Open and
working?
Yes
Problem resolved

No

On Older Model,

check Water Block.

Remove and bypass No Water Block

Is water restored?

Problem resolved

Yes Problem resolved

32

33

Water Is Dispensing Warm

Is unit

plugged into a

No

working outlet? (Blue

Power Light

ON.)

No Yes

Plug in unit

Is Compressor running?

No

Jump out Terminals on

Thermostat

Yes

Problem resolved

Yes

Is Compressor

No

running?

Is water being chilled?

Is the No Condenser Grille
clogged or obstructed?

No

Confirm the Water Supply Feeding

the unit is a Cold

Water Supply.

Yes
Once unit is powered ON, it may take up to 45 Minutes for the water to dispense cold and 4-6 Hours to maintain a cold
Dispensing Temperature.
Problem resolved

Yes
Clean the Condenser Grille with a Soft Brush Yes
or Cloth and remove any obstructions to the
airflow.

Is water being chilled?
Yes
Once unit is powered ON, it may take up to 45 minutes for the water to dispense cold and 4-6 hours to maintain a cold
Dispensing Temperature.

Yes Replace Thermostat
Problem resolved No
Replace Chiller

Replace Chiller
Problem resolved

Problem resolved Problem resolved

Sparkling Water is Flat
Is CO2 Cylinder empty? (CO2 LED Illuminated) or below 70 PSI on
Gauge.
Yes
Replace CO2 Cylinder and/or make sure CO2 Cylinder Valve and Secondary Shutoff Valve (if equipped)
are open.
Yes

Flush the Sparkling Water:

1. Switch the Cleaning Mode

Switch OFF.

2. Touch and Hold the

No

Sparkling Button until only

No

Gas is dispensed.

3. Release the Button and

turn the Cleaning Mode

Switch back ON.

4. Let the unit cycle for 30

seconds and check the

Sparkling Water again.

Is the

No

Sparkling

Water OK?

Is the

No

Sparkling

Water OK?

Yes Problem resolved

34

35

CO2 LED is ON.

Drip Tray Light is ON.

Is the CO2 Cylinder

No

empty?

Is CO2 Cylinder Valve or Secondary Shutoff
Valve closed?

No Check CO2 Pressure Switch and change if needed.

Yes
Replace CO2 Cylinder.

Yes
Open CO2 Cylinder and/or Secondary
Shutoff Valve.

Problem resolved

Empty Internal or External Drip Tray
Container.
Problem resolved

Problem resolved

Unit makes Loud Noise.

Is the noise

No

constant and never

stops?

Yes

Check for faulty Agitator.

Is the

noise after or during dispensing

No

Sparkling Water

only?

Yes
Confirm Water Supply Valve is fully
open before checking for a clogged Filter.

Is the noise during or after dispensing either Still or Sparkling
Water?

No Problem resolved

Yes

Check Refrigeration System.

Problem resolved

36

Water Tastes Bad

Do both Still and Sparkling Water have a bad
taste?
Yes
Sanitize and replace Filter.
Problem resolved

Does only

No

Sparkling Water

have a bad

taste?

Yes
Bad CO2 Cylinder
Turn OFF the Power Switch on the back of the unit and dispense Sparkling Water until only CO2 is dispensed.
Turn OFF the CO2 Cylinder and dispense Sparkling Water to release all CO2 pressure.
Replace CO2 Cylinder and open Valve, dispense the Sparkling Water for 5 seconds to flush any residual CO2.
Turn the Power Switch back ON and allow carbonator to cycle.
Retest.

37

No

Is the issue

resolved?

Yes Problem resolved

CO2 Leak

Is the Gasket between the Regulator and Tank
in place?
Yes
Connect a new CO2 Cylinder. Monitor CO2 level over the next 24-48 hours

No

Replace Gasket.

Did new CO2 Cylinder hold
pressure?
Yes
Problem resolved

No

Find and correct

CO2 leak.

Problem resolved

Illustrated Parts List

GENERAL INFORMATION
HOW TO USE ILLUSTRATED PARTS LIST
Ordering Parts Use this parts list to order parts for your Vivreau V3201 and V3-202 Dispensing System. For your convenience, part numbers have been included for all replaceable parts.

Illustrations Item numbers on illustrations correspond with parts listings on pages that accompany the drawings.
Notes are included on illustrations where needed.
Parts Listings Parts listings identify serviceable parts with the following categories:
Item – corresponds with numbers on illustrations for part identification. Description – specifies part name or description of the item.
Quantity (Qty) – quantity required for assembly.

38

V3-201 and V3-202 Dispensing System Exploded View
1
9 10
2 11

7 8

6

3, 4 and 5

V3-201 and V3-202 Dispensing System Parts List

Item No. 1 2 3 4 5 6 7 8 9 10 11 NS

Part Number 1040292 1046077 N/A N/A N/A 1017463
1046143 N/A 1017462 1046013

NS = Not Shown

Description
Stainless V3-201 Top Agitator Compressor Capacitor Compressor 120 V Compressor Start Relay Ice Bank Control Thermostat-BV-SP Float Switch, Waste Water Catch Bin LED Indicator Co2 Reg Tank Kit Co2 Pressure Switch JG 3/8 x 5/16 Flow Regulator Fan Motor

39

V3-201 and V3-202 Dispensing System Exploded View (continued)

12
17 16 15 14 13

V3-201 and V3-202 Dispensing System Parts List (continued)

Item No. 12 13 14 15 16 17 NS NS NS NS

Part Number
1040271 1046076 1046015 N/A 1025660 1040270 1019506 1023695 1029146 1029145

Description
PCB Controller Carb Pump Carb Motor Carbonator Level Probe HF 40 Filter Water Inlet Solenoid Tap -Stainless Steel Long Twin Cobra Tap Nozzles Still Tap Lense US-BT-SP Sparkling Tap Lense US-BT-SP

NS = Not Shown

40

201,202 Installation Parts
Water Connection

Item No. Part Number

1

Water Supply

2

Shut Off Valve

3

1045934

4

1025663

5

1025665

6

1046002

7

1019514

8

1019479

9

1046036

10

1025664

Description
Supplied by Client Supplied by Client Brass Hose Nipple 3/8 Barb x 1/2 Mpt 17.0 Stepless Clamp (100 pack) .380 Whiteline Braided Bev Tube (300′ roll) 6′ Pipe Insulation Tube To Hose Stem 3/8 Stem OD – 3/8 Hose ID Gray Acetal Plug In Elbow 3/8 Stem – 3/8 Tube Locking Clip, 3/8 CO2 Regulator Wrench

Qty.
1 1 1 2 1 1 1 1 2 4

41

Wiring Diagrams

CONNECTION NOTES:

J1
1 LIVE 2 NEUTRAL 3 BOOST L 4 BOOST N 5 VALVE L 6 VALVE N

PROBE

PRESSURE SWITCH

J2
1 BLUE LEAD CATHODE 2 CARBONATOR LED CATHODE 3 CO2 PRESSURE LED CATHODE 4 WASTE LEVEL LED CATHODE 5 COMMON LED ANODES 6 BUZZER A 7 BUZZER B 8 WASTE LEVEL PROBE 9 WASTE LEVEL COMMON

CARBONATOR
BOWL 123
J4

GROUND ELECTRONICS
HOUSING
12 J3

J3
1 CO2 PRESSURE SWITCH 2 CO2 PRESSURE SWITCH COMMON

CONTROLLER

LNL TERMINAL
BLOCK

J4
1 BOWL PROBE COMMON 2 BOWL HIGH PROBE 3 BOWL LOW PROBE

J2 987654321

J1 654321

1 2

987654321

LED PCB

SOLENOID