ChamSys Windows 10 Driver Installation Guide

ChamSys Windows 10 Driver

Product Information

Windows 10 Driver Install

• The Windows 10 Driver Install is a manual installation process
  required for certain ChamSys products. These products include the
  Dual DMX Mini Wing, ChamSys MagicQ Midi/Timecode Interface, and
  ChamSys Audio Interface.

• This installation process involves updating the drivers for the hardware to ensure proper functionality on Windows 10 operating systems.

Product Usage Instructions

Windows 10 Driver Install

1. Connect your hardware to your computer.
2. Right-click on the Start Button and select Device Manager.
3. Expand Universal Serial Bus Controllers.
4. Find your hardware (it may show as USB to Serial Converter), right-click on it, and select Uninstall. Skip this step and proceed to step 6 if your device shows up in Other Devices and is identified correctly. Check the “Delete the Driver Software for this Device” checkbox.
5. Click OK, unplug your hardware, and reboot your PC.
6. Reopen Device Manager, plug in, and power on your hardware.
7. Locate your hardware in Device Manager, right-click on it, and select Update Driver Software.
8. Select “Browse my computer for driver software.”
9. Select “Let me pick from a list of drivers on my computer.”
10. If Windows shows a screen asking what kind of device you are trying to install, choose “Display all Drivers.”
11. If your hardware is not listed, choose “Have Disk.”
12. Select “Browse” in the popup menu.
13. Select the driver software for your specific hardware and click “Next.”

If you still need help with the Windows 10 Driver Install, please contact ChamSys support.

• Dual DMX
• Mini Wing
• Discontinued Products that need this installation performed manually as below: Chamsys MagicQ Midi/Timecode Interface
• ChamSys Audio Interface

Windows 10 Driver install

• Connect Hardware

• Right Click on Start Button

• Select Device Manager

• Expand Universal Serial Bus Controllers

• Find Hardware (May show as USB to Serial Converter) Right Click Hardware

• Select Uninstall – skip this step and go directly to Update Drivers below if your device shows up in Other devices and is identified correctly

• Check “Delete the Driver Software for this Device” Check box

• Click OK

• Unplug Hardware

• Reboot PC

• Reopen Device Manager

• Plug in and power on hardware

• Locate hardware in Device manager
  Right Click and select “Update Driver Software”

• Select “Browse My Computer for Driver Software”

• Select “Let Me Pick From a List of Drivers on My Computer”

• On Occation Windows will show a screen asking what kind of device you are trying to install, if you don’t see the “Have Disk” just choose “Display all Drivers

• If Hardware not listed choose “Have Disk”

• Select “Browse” in the popup

• Navigate to “C:\Program Files (x86)\ChamSys Ltd\MagicQ PC\MagicQ Wing Drivers” Depending on your Hardware Choose the Proper Folder and INF File

• Click OK to return to Update Driver Window

• Select Your Hardware from the Box in the Update Driver Window

• Click Next

• Confirm “Windows has successfully updated your driver software”

• Open MQPC

• To confirm Connection of hardware to MQPC goto “Setup>View system>View Status>USB Links

• Did this answer your question?

• Still need help? Contact Us (#)

• Last updated on February 8, 2022

• © ChamSys Ltd ( http://www.chamsyslighting.com) 2022. Powered by Help Scout

• (https://www.helpscout.com/knowledge-base/?utm_source=docs&utm_medium=footerlink&utm_campaign=Docs+Branding)

• Windows 10 Driver install – ChamSys Knowledge Base https://info.chamsyslighting.com/article/155-windows-10-driver-install

Documents / Resources

| ChamSys Windows 10 Driver [pdf] Installation Guide
Windows 10 Driver, Windows 10, Driver
---|---

References

• ChamSys - Lighting control software and hardware
• Windows 10 Driver install - ChamSys Knowledge Base

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