Hisense 85UX UX Series Mini LED ULED 4K UHD Google TV User Manual

85UX UX Series Mini LED ULED 4K UHD Google TV

Product Information

The product is a television manufactured by Hisense Company Ltd.
It is protected under US, Canada, Mexico, and International
copyright and/or other intellectual property laws. The TV has smart
features and can be connected to external devices. It also has
parental control and accessibility features. The product comes with
a user manual that contains instructions for first-time use, live
TV, smart TV benefits, settings overview, entertainment, and
troubleshooting.

Product Usage Instructions

Before using the TV, please read the entire user manual
thoroughly and retain it for future reference. To launch the
E-Manual, press the button on your remote control. The E-Manual
contains information about the TV’s key features. You can use the
search icon on the top of the E-Manual to search for product
feature information and adjust the text size using the icon on the
top of the E-Manual home screen.

The Home screen displays all TV functions and can be accessed by
pressing the button on your remote control. To exit the Home
screen, use your remote control or use the navigation buttons on
the screen to move the cursor to other icons and press the button
to enter and select your desired service.

To enjoy live TV, connect your TV to an antenna or cable source.
You can also connect to external devices such as gaming consoles,
Blu-ray players, or soundbars using HDMI or USB ports. The TV has
parental control features that allow you to restrict access to
certain channels or programs. To reset the TV to factory default
settings, refer to page 40 of the user manual.

The TV also has accessibility features that can be accessed
through the Accessibility Menu Setup on page 47 of the user manual.
If you experience any issues with the TV, refer to the
troubleshooting section of the user manual.

USER MANUAL
Before using the TV, please read this manual thoroughly and retain it for future reference.

RSAG2.025.7245SS

ENGLISH FRANÇAIS ESPAÑOL

USER MANUAL
Before using the TV, please read this manual thoroughly and retain it for future reference.
ENGLISH

Copyright Statement

© 2022 Hisense Company Ltd. All Rights Reserved.

All material in this User Manual is the property of Hisense Company Ltd. and its subsidiaries, and is protected under US, CANADA, MEXICO and International copyright and/or other intellectual property laws. Reproduction or transmission of the materials, in whole or in part, in any manner, electronic, print, or otherwise, without the prior written consent of Hisense Company Ltd. is a violation of Hisense Company Ltd. rights under the aforementioned laws.

No part of this publication may be stored, reproduced, transmitted or distributed, in whole or in part, in any manner, electronic or otherwise, whether or not for a charge or other or no consideration, without the prior written permission of Hisense Company Ltd.

Requests for permission to store, reproduce, transmit or distribute materials may be made to one of the following addresses:

USA:

Hisense USA Corporation 7310 McGinnis Ferry Road Suwanee, GA 30024

CANADA: Hisense Canada Co., Ltd 2283 Argentia Road, Unit 16 Mississauga, ON, Canada L5N 5Z2

MEXICO IMPORTER:
Hisense Mexico S. de R.L. de C.V. Blvd. Miguel de Cervantes Saavedra No 301 Torre Norte Piso 2, Col. Ampliación Granada Miguel Hidalgo, Ciudad de México, C.P. 11520 RFC: HME110512IY3 TEL: (52) (55) 5531-3515

Hisense, and any and all other Hisense product names, logo’s, slogans or marks are registered trademarks of Hisense Company Ltd. and its subsidiaries. All other trademarks are the property of their respective holders.

©2022. All rights reserved. Hisense and the Hisense logo are registered trademarks of Hisense. Other brand and product names are registered trademarks of their respective owners.

Disclaimer Page
**Notwithstanding anything to the contrary, including in any or all descriptions, representations, statements or other communications related to this Hisense device (hereinafter “Device”) made in any form whatsoever and at any time, some or all of the pre-installed, or subsequently installed Application Services may not be available or capable of functioning as intended by the provider of the Application Services in any or all usage areas for reasons outside of Hisense’s control, including but not limited to, Internet access, local service limitations, etc. Any purchase or use of the Device, including any Application Services, is purely at the user’s risk. Application Services are provided on an as-available basis without warranties of any kind, either expressed or implied, that the Application Service will be uninterrupted or error-free, including but not limited to vagaries of weather, disruption of Service, acts of God, warranties of title, local or regional limitations, no infringement, NOR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. No advice or information given by Hisense, providers, affiliates, or contractors or their respective employees shall create such a warranty. Hisense specifically disclaims responsibility for any or all Application Services from functioning at any time, and by purchasing the Device, you accept such disclaimer without any claim on Hisense. You are solely responsible for providing an active and working connection to the Internet, along with any and all hardware and/or software necessary to use the Hisense Device as intended.
Disclaimer: Images throughout this document are for illustrative purposes only and may differ from the actual product.

Contents
First-Time Use
Using the E-Manual…………………………………………………………………………………………………………….3 Home Screen……………………………………………………………………………………………………………………..3 Connecting to the Internet……………………………………………………………………………………………………3 Prepare Live TV………………………………………………………………………………………………………………… 5 Using External Devices………………………………………………………………………………………………………. 5 Recommended Topics…………………………………………………………………………………………………………6
Enjoy Live TV
Channel Scan……………………………………………………………………………………………………………………. 7 Live Menu…………………………………………………………………………………………………………………………. 7 Channel Edit……………………………………………………………………………………………………………………… 8 Learn about Live TV Support Settings…………………………………………………………………………………11
Benefits of Smart TV
Using a Google Account…………………………………………………………………………………………………… 13 Using Voice Control…………………………………………………………………………………………………………. 13 Content Sharing………………………………………………………………………………………………………………..15 Using Apps……………………………………………………………………………………………………………………… 16 Apps Settings and Permissions…………………………………………………………………………………………. 17
Connecting to External Devices
Remote & Accessories……………………………………………………………………………………………………… 19 Connecting Bluetooth Devices…………………………………………………………………………………………… 20 Sharing your Smart Phone/Computer Screen on the TV………………………………………………………. 21 Using AirPlay and HomeKit………………………………………………………………………………………………..22 Connecting USB Devices………………………………………………………………………………………………….. 23 Connecting Headphones…………………………………………………………………………………………………… 23 Connecting Audio Visual (AV) Devices………………………………………………………………………………..24 Connecting Speakers or Other Audio Receivers………………………………………………………………….. 25 Connecting a Digital Audio System with ARC……………………………………………………………………… 25 Connecting a PC……………………………………………………………………………………………………………… 26
Settings Overview
Picture…………………………………………………………………………………………………………………………….. 27 Screen……………………………………………………………………………………………………………………………..30 Sound………………………………………………………………………………………………………………………………31 Audio Output…………………………………………………………………………………………………………………….33 Network & Internet…………………………………………………………………………………………………………… 35 General…………………………………………………………………………………………………………………………… 35 Support…………………………………………………………………………………………………………………………… 38
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Contents
Using Parental Control……………………………………………………………………………………………………… 39 Reset to Factory Default…………………………………………………………………………………………………… 40
Entertainment
Game……………………………………………………………………………………………………………………………… 41 SoundBar Settings…………………………………………………………………………………………………………….42 Sports………………………………………………………………………………………………………………………………42 Media……………………………………………………………………………………………………………………………… 43
Accessibility Features
Accessibility Menu Setup………………………………………………………………………………………………….. 47
Troubleshooting
FAQ…………………………………………………………………………………………………………………………………48 Picture Issues………………………………………………………………………………………………………………….. 54 Sound Issues……………………………………………………………………………………………………………………55 Network Issues………………………………………………………………………………………………………………… 55 Channel and Broadcast Issues………………………………………………………………………………………….. 56 External Device Connection Issues……………………………………………………………………………………. 56 HDMI & CEC Issues………………………………………………………………………………………………………… 57 Application Issues……………………………………………………………………………………………………………..57 Media Files……………………………………………………………………………………………………………………… 57 Voice Service Issues…………………………………………………………………………………………………………58 Other Issues……………………………………………………………………………………………………………………. 58
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First-Time Use
Using the E-Manual
View the embedded E-Manual that contains information about your TV’s key features. Disclaimer: Instructions and images through this manual are only for reference and may differ from the actual product.
Launch the E-Manual
Press button on your remote control to select Settings > System > Advanced System > E-Manual. Scan the QR Code with your Smart Phone to open the E-Manual on your device. Note: · The black background icon stands for the button on the remote control. · The grey background icon stands for the icons on the TV screen for selecting.
Use the Buttons in the E-Manual
Search You can use icon on the top of the E-Manual to search for the product feature information, and the EManual will provide all the titles and content that contains the search information. Setting You can use icon on the top of the E-Manual home screen to adjust the text size.
Home Screen
All TV functions can be accessed from the Home screen.
Display the Home Screen
Press button on your remote control to enter the Home screen. To exit the Home screen, use your remote control or use the navigation buttons on the screen to move the cursor to other icons, press button to enter and select your desired service.
Connecting to the Internet
To get access to the Internet using a wired connection or connecting to an available wireless network.
Connect to a Wired (Ethernet) Network
To get access to the Internet using a wired connection, it is recommended to use a modem or router that supports Dynamic Host Configuration Protocol (DHCP). Modems and routers that support DHCP automatically provide the IP address, subnet mask, gateway, and DNS, so you do not have to enter them manually. Most home networks already have DHCP. See the illustration below.
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First-Time Use
After connecting to a wired (Ethernet) network: Press button on your remote control to select Settings > Network & Internet. Go to ETHERNET section, and set the TV network by pressing button to enter the submenu. · Connection Type
Show whether the Ethernet is connected. · Proxy settings
You can set the proxy server. · IP settings
Configure the IP setting for your network connection. Related information Network & Internet on page 35 Network Issues on page 55 My TV cannot connect to the network. on page 50
Connect to a Wireless Network
To connect to an available wireless network, make sure that you turn on your wireless router and have the wireless router’s SSID and password before attempting to connect.
To get access to the Internet using a wireless connection: Press button on your remote control to select Settings > Network & Internet > Wi-Fi. To get access to the Internet in a wireless way: 1. Turn on your Wi-Fi. 2. The list of networks will display automatically. 3. Select a wireless network from the list, and input the password. 4. If the network connection does not appear in the list, select See all to display all the list, or select Add new
network to input a wireless network name, select the type of security mode, and enter password.
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First-Time Use
Related information Network & Internet on page 35 Network Issues on page 55 My TV cannot connect to the network. on page 50
Internet Related Features
· Content Sharing To view media content, like videos, music or photos saved in your Android/iOS/PC device on your TV screen. For more information, please refer to Benefits of Smart TV > Content Sharing in this manual.
· Sharing your Smart Phone/Computer Screen on the TV To mirror your mobile device or computer screen to the TV. For more information, please refer to Connecting to External Devices > Sharing your Smart Phone/Computer Screen on the TV in this manual.
Prepare Live TV
Connect antenna/cable to the TV
Note: · TV jacks may vary and antenna/cable function may not be applicable in some models/countries/regions. · You may also connect devices that can receive broadcast signals such as a Set Top Box.
Start auto scan or manual scan
1. > TV 2. Press button on your remote control to select Settings > Channels & Inputs > Channels > Auto
Channel Scan/Manual Scan. Related information Channel Scan on page 7
Using External Devices
Switch between external devices connected to the TV
1. Press button on your remote control. 2. Select your desired input source.
Edit the name of input sources
1. Press button on your remote control.
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First-Time Use
2. Press button to rename input. Note: · Maximum name length is 36 characters.
Recommended Topics
Install an App
Install apps from App Store for your entertainment preferences. For more information, please refer to Benefits of Smart TV > Using Apps > Install an App in this manual.
Picture
Adjust picture mode and other advanced picture settings. For more information, please refer to Settings Overview > Picture in this manual.
Screen
Change the picture size and use the overscan function. For more information, please refer to Settings Overview > Screen in this manual.
Sound
Adjust sound mode and other advanced sound settings. For more information, please refer to Settings Overview > Sound in this manual.
Audio Output
Select speakers and adjust the audio output settings. For more information, please refer to Settings Overview > Audio Output in this manual.
Keep the TV updated
Set your TV to receive the latest firmware. For more information, please refer to Settings Overview > Support > System Update in this manual.
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Enjoy Live TV
Channel Scan
You can scan for channels automatically or manually. Note: · Antenna/cable function may not be applicable in some models/countries/regions.
Auto Channel Scan
Automatically scan for channels to view programs from your TV source. > TV If no TV channels were saved before, you will be prompted to do a channel search. In Live TV, > Channels > Auto Channel Scan Before you select Auto Channel Scan, you can press > Channels > Tuner Mode to select Antenna or Cable.
Manual Scan
In Live TV, > Channels > Manual Scan Type in a channel to add it manually to your TV.
Live Menu
You can obtain quick access to the channel list, favorite channel list or use relevant features with ease when watching TV programs.
Display Channel List
In Live TV, press button on the remote control to display the Channel List menu. Learn about channel list sub-menu. In Live TV, >
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Enjoy Live TV
TV List Display Live TV channel categories, such as Cable and Antenna. Fav Display favorite lists. History Display the channels that have been watched for a period of time. Edit Edit the channel list. Note: · The sub-menu options may vary depending on models/countries/regions.
Related information Edit Channel List on page 8
Display Favorite Channel List
In Live TV, press > > to select FAV, and press button to display the favorite list.
Note: · These steps should be operated under TV inputs.
Related information Edit Favorite Channel List on page 10
Channel Edit
Manually edit the channel list or favorite channel list to your preference.
Edit Channel List
Before you can edit the channel list, Channel Scan must be completed first.
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Enjoy Live TV
Manage the Channels In Live TV, press > to select a Live TV channel category such as Antenna or Cable, then use D-pad to select Edit. · Delete: 1. Select the channel you want to delete, or press to select more channels. 2. Press button to delete. · Restore: Press button to display the colour menu and select RED to enter the list of deleted channels.
Press button to restore the deleted channel.
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Enjoy Live TV
Edit Favorite Channel List
Before you can edit the favorite list, Channel Scan must be completed first. Add a channel to a favorite list You can add channels from various reception types to the favorite list. 1. In Live TV, press button to display the channel list. 2. Press button, select the channel(s) you want to add to the favorite list by pressing button. 3. Press button to select Add to Favorite. 4. Press button to confirm. 5. Then a heart-shape icon will appear next to the added channel.
Move or remove channels in a favorite list If you want to remove favorite channels: 1. In Live TV, press > > to select FAV, and press button to display the favorite list. 2. Press , select the channel(s) you want to delete to the favorite list by pressing button. 3. Press button to select Delete Fav. Channel.
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Enjoy Live TV
4. Press button to confirm. 5. Then the channel you select will disappear on the FAV list.
Note: · These steps should be operated under TV inputs. · Before you edit the favorite lists,complete channel scan first.
Related information Channel Scan on page 7
Learn about Live TV Support Settings
You can set audio language or default audio output language, etc.
Audio Language (MTS)
You can choose the audio language in DTV mode and you can set MTS for Mono, Stereo or SAP in ATV mode. Press button on your remote control to select Settings > Channels & Inputs > Channels > Audio Language (MTS).
Primary Audio/Secondary Audio
· Primary Audio Set the default audio output language for the type of digital broadcast content that you are viewing.
· Secondary Audio Set the secondary audio output language for digital broadcast content.
Note: · If your selected Primary Audio and Secondary Audio are included in the MTS list, the MTS list defaults to
Primary Audio and Secondary Audio settings after you switch channel or turn on/off the TV.
Video Description
Enables broadcasted descriptive audio for visually impaired. 11

Enjoy Live TV
Press button on your remote control to select Settings > Channels & Inputs > Channels > Video Description.
Related information Accessibility Menu Setup on page 47
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Benefits of Smart TV
Using a Google Account
Sign in with Google to get apps, Google Assistant, and personalized recommendations.
Signing into an account
When you turn on the TV for the first time, you can select Set up Google TV to sign into a Google Account by the setup guide, if you select Set up basic TV, you can also set it later by pressing to select Set up Google TV. · Set up with the Google Home app · Set up on TV instead Before signing into your Google account, make sure your TV is connected to the network. For more about network settings, please refer to Connect to a Wired (Ethernet) Network or Connect to a Wireless Network in this manual, after the network is connected, enter your E-mail/phone and password, select Sign In.
Adding a kid account
You can create a personalized space for your kid with access to content they love and tools to help keep you in control. 1. After the network is connected,

Settings > Accounts & sign-in > Add a kid. 2. Set up Google TV for a kid in your family, you can do the same for more kids later.
Adding another account
You can use other accounts within Google apps like YouTube, but you won’t see recommendations for those accounts on the Google TV home screen. Before creating a new account, make sure your TV is connected to the network. For more about network settings, please refer to Connect to a Wired (Ethernet) Network or Connect to a Wireless Network in this manual. 1. After the network is connected, > Settings > Accounts & Sign-in > Add another account. 2. Enter E-mail/phone and password. 3. Press .
Using Voice Control
Set up voice assistant to control your TV just by your voice.
Google Voice Setup
Voice Control may not be applicable in some models/countries/regions.
Google Assistant You can ask for information, search for your favorite movies, control your TV and more, just by asking Google Assistant. Before setting up Google Assistant, connect your TV to the network and sign in your Google account. How to start Google Assistant You can choose this way to start Google Assistant:
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Benefits of Smart TV
· Press button on your remote control. Note: · To start Google Assistant, you need to pair the remote first. · The Google Assistant function may not be applicable in some models/countries/regions. · The setup steps above may vary depending on actual products.
Hands-free Voice Control
Google Assistant can answer your questions or help you change TV configuration. Before using this function, connect the TV to the Internet and sign in your Google account by pressing and selecting Settings > Accounts & Sign In. Note: · Hands-free Voice Control may not be applicable in some models/countries/regions.
How to set up Hands-free Voice Control 1. Switch the control button on the bottom of the TV to to turn on the microphone. 2. Pair the remote first, press button to select “Yes, I’m in”. 3. Start a conversation by saying “Hey Google”, and the dialog bar appears at the top of the TV screen. At the
same time, indicator lights illuminate. 4. Continue speaking, such as “What’s the weather” or “volume up”.
Screenless mode > Settings > System > Advanced System > Screenless Mode Talk to Google Assistant when the screen is off. In Screenless Mode, Google Assistant is always available to help even when the screen is not on. Just say “Hey Google”. This feature will affect standby power consumption. To turn it off, press button, select Settings > System > Advanced System > Screenless Mode. Note: · Google Assistant and some features are available on limited country/region/language. · Screenless mode is only for models with far-field Google Assistant.
Alexa Setup
Set up to control your TV with any Alexa-enabled devices. Alexa can help you change the TV configuration. Using just your voice, you can change inputs, volume, channels, and more. Just ask Alexa.
What is required to control your TV with Amazon Alexa? · Android TV models that support the Alexa skill. · Amazon Echo device or Alexa App. · Amazon account for Alexa App or Echo device, if you don’t have the account, please create one before the
setup process. · Hisense account to link your TV, you can create it before the setup process or in the period.
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Benefits of Smart TV
· Home network with Wi-Fi capabilities. · For issues of accessing your Amazon account and using the Alexa app during setup, please visit
amazon.com for help.
How to set up Alexa
1. Press , select Settings > System > Advanced System > Amazon Alexa Service. 2. Select Set up now. 3. Link the TV to Hisense account. Scan the QR code with your phone, or visit the website on your phone or
computer, sign in your Hisense account, and enter the code showed on the TV. The webpage and code will be expired after 15 minutes. 4. Next, your TV screen shows a list of TV name. Select one from it or enter a custom name. Then, your TV will appear in the device name list on your phone or computer. 5. Download the Alexa app on your smart phone. Open the app and sign in with your Amazon account. 6. In the Alexa app, select Skills section, search and enable Hisense Smart TV skill. Follow the instructions to link your Amazon account by entering the same Hisense account that you’ve signed on your TV. 7. On your TV, select Skill enabled and Done. 8. Now you can ask Alexa try some functions available for TV. Note: · Use external Alexa-enabled devices (e.g. Alexa App, Echo) to control your smart TV by using just your voice. · After your Hisense account is created but you can’t see the Link your TV step on your phone or computer, please sign out account and re-visit URL and sign in again. · If you do not see “Amazon Alexa Service” in the System settings, then your TV does not support Alexa. · The Alexa function may not be applicable in some models/countries/regions. · The setup steps above may vary depending on actual products.
Voice Service Other Issues
If you want to turn on your TV with Alexa-enabled devices (e.g. Echo, Echo show) or Google Home devices (e.g. Google Home, Google Nest Hub), please:
1. Turn on Screenless Mode at > Settings > System > Advanced System. 2. Make sure your TV and Alexa-enabled devices/Google Home devices are connected to the same network
environment.
Note: · Only Alexa (Alexa skill is enabled) and Google Smart Home Service support turning on your TV with Alexa
Echo or Google Home. · This function may not be applicable in some models/countries/regions.
Related information Connect to a Wired (Ethernet) Network on page 3 Connect to a Wireless Network on page 4
Content Sharing
Content Sharing allows you to view media content, like videos, music or photos saved in your Android/iOS/PC device on your TV screen.
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Benefits of Smart TV
Share Media Content from your Device
1. Connect your TV and Android/iOS/PC device to the same network. 2. Turn on Content Sharing at > Settings > System > Advanced System > Content Sharing. 3. Turn on the content sharing function in your Android/iOS/PC device. 4. Find the TV name in the search list of your device and select it. Wait for the connection progress to
complete. 5. On your Android/iOS/PC device, choose the media content you want to share on your TV.
Related information Connect to a Wired (Ethernet) Network on page 3 Connect to a Wireless Network on page 4
Play Media Content from your Device on the TV
You can connect media content saved in your Android/iOS/PC device to your local network and play the content on your TV. 1. Connect your TV and Android/iOS/PC device to the same network. 2. Turn on Content Sharing at > Settings > System > Advanced System > Content Sharing. 3. Make sure your media content in your Android/iOS/PC device are visible through the local network. 4. On your TV, select a device with media content at > Settings > Apps > MediaCenter, or > Your
apps > MediaCenter. The media content list in your Android/iOS/PC device appears. 5. Select a media content item from the list to play. Note: · Content may not be played depending on the file format. · Content may not be played smoothly, or the function may not work properly due to the network condition.
Using Apps

Apps From the Apps screen, there are many recommended apps for you, you can find your favorites and use them very easily. You can find popular apps by App categories, other devices, etc. Numerous factory-installed apps are available for you to choose for your entertainment preferences.
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Benefits of Smart TV
Install an App
Even though your TV has numerous factory-installed apps, there may be others that you would like to download. To install an app: 1. From the Apps screen, you can use the search box to search for your apps and games that you want to
install. 2. Select the Install. The selected app is installed on the TV. Note: · To use this function, your TV must be connected to the Internet. · Adding apps is free, but it might cost you money when using some apps.
Manage Apps
To move an app: 1. From the Apps screen, use the navigation buttons on your remote control to select the app that you want to
move. Long press button. 2. Select Move. 3. Use the navigation buttons on your remote control to move the location of the app. Press button to
confirm. 4. Press button to finish.
Remove an App
You can only delete apps that you’ve installed to the TV. Factory-installed apps can not be deleted. To delete an app: 1. From the Apps screen, use the D-pad on your remote control to select the app that you want to remove.
Long press button and select view details. 2. Select Uninstall. 3. A dialog message displays that asks “Do you want to uninstall this app?”. Confirm OK and the app will be
removed from all users on the device. Note: · If you don’t find the app that you want to remove on the home page, you can press > Settings > Apps

See all apps.
Apps Settings and Permissions
You can find all the apps on the TV at > Settings > Apps > See all apps. Select the app, you can see the app’s Version, Storage used, or you can Open, Uninstall/Force stop, Uninstall updates, Disable, etc.
Clear data
Settings > Apps, select the app, then select Clear data.
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Benefits of Smart TV
All this app’s data will be deleted permanently. This includes all files, settings, accounts, databases, etc.
Clear cache
Clear cache of applications and system.
Clear defaults
Clear defaults for apps.
Permissions
You can turn on or off the Location, and if you turn on Remove permissions if app isn’t used, you can protect your data, permissions for this app will be removed if the app is unused for a few months.
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Connecting to External Devices
Remote & Accessories
Connect remote controls or other accessories, such as keyboard, mouse and gamepad, to interact with your Smart TV easily.
Connect Remote Control
Pair the Bluetooth remote control with the TV. 1. To pair the Bluetooth remote control to the TV after you power the TV on for the first time, there will be
instructions on how to pair the remote control. 2. If your remote control fails to pair with TV, keep the remote control within 10 feet (304.8 cm) from the TV,
hold and at the same time at least 3 seconds to start pairing until you see the light pulsing on the remote control. Note: · If your remote control fails to pair with TV, check the Bluetooth is set On by pressing button to select Settings > Remotes & Accessories > Bluetooth to On. · This function may not be applicable in some models/countries/regions. · If an error occurred while trying to pair the remote control, it could have been caused by interference. Try to remove what is causing the interference and try pairing again. · If an error occurred with the remote control while using sufficiently charged batteries, you can take out the batteries for 1~2 seconds then insert them back again. Now the remote control will work normally. · The remote control cannot be paired to the TV while the TV is in standby mode.
Use HDMI&CEC
Use the TV’s remote to control external devices that are connected to the TV by an HDMI cable. The external devices need to support HDMI&CEC function.
Connecting an external device through HDMI&CEC function Press button to select Settings > Channels & Inputs > Inputs > HDMI control. 1. Set HDMI control to On. 2. Connect an HDMI&CEC compliant device to the TV. 3. Turn on the connected external device. The device is automatically connected to the TV. After connection
is finished, you can access the menu of the connected device on your TV screen using your TV remote control and control the device.
Enabling device auto power off Press button to select Settings > Channels & Inputs > Inputs > Device auto power off. Set to On to turn off CEC compatible external devices when the TV is turned off.
Enabling TV auto power on Press button to select Settings > Channels & Inputs

Inputs > TV auto power on. Set to On to turn on the TV when CEC compatible external devices is turned on.
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Connecting to External Devices
HDMI format function In HDMI source, press button to select HDMI Format. Please select Enhanced format if your HDMI device supports 4K HDR. If it does not support 4K HDR, please select Standard format. Note: · HDMI cables must be used to connect HDMI & CEC compatible devices to your TV. · The HDMI & CEC feature of the connected device must be turned on. · If you connect an HDMI device that is not HDMI & CEC compatible, all the HDMI & CEC control features
do not work. · Depending on the connected HDMI device, the HDMI & CEC control feature may not work. · The HDMI & CEC feature supports One Touch Play, Routing Control, System Standby, Device OSD Name
Transfer, Remote Control Pass Through, Give Device Power Status, System Audio Control. Related information HDMI & CEC Issues on page 57
Control the TV with a Keyboard, Mouse or Gamepad
Connect a keyboard, mouse or gamepad to control your TV easily.
Connect a USB keyboard, mouse or gamepad Plug the keyboard, mouse or gamepad cable into the USB port of your TV.
Connect a Bluetooth keyboard, mouse or gamepad Find the Bluetooth device name in Settings > Remotes & Accessories and select it. Note: · Keyboard, mouse, or gamepad connected via USB or Bluetooth technology may not be usable with some
Apps. · Bluetooth function may not be supported depending on the models/countries/regions. · For more information about how to connect a Bluetooth device, refer to the Bluetooth device’s user
manual. Related information Connecting a Bluetooth Device on page 20
Connecting Bluetooth Devices
You can connect to devices using Bluetooth technology.
Turn on Bluetooth Feature on your TV
Press button to select Settings > Remotes & Accessories > Bluetooth Visibility to On.
Connecting a Bluetooth Device
To pair a Bluetooth device, such as Bluetooth headphones, speakers, keyboards, mouse or even mobile devices:
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Connecting to External Devices
1. Before pairing your Bluetooth devices, make sure they’re in pairing mode and put devices within range of the TV. To put your Bluetooth devices in pairing mode, refer to the user manual of devices.
2. Press button to select Settings > Remotes & Accessories > Pair accessory to put the TV in pairing mode. A list of available Bluetooth devices will be displayed.
3. Select the desired device from the list, then follow the onscreen instructions. If you are prompted to enter a passcode, refer to the user manual of the device. After pairing is completed, the device is connected and is stored to the TV. Note: · You need to unpair a paired device first if the maximum number of paired devices was reached.
Note: · One Bluetooth speaker or Bluetooth headphone can be connected to the TV all the time, also you can
select HeadPhone Only. · Some compatibility issues may occur depending on the Bluetooth device support. · Bluetooth keyboards may not be functional with some applications. · The TV and Bluetooth devices may become disconnected if the distance between them is too long. · This function may not be applicable in some models/countries/regions.
Related information Headphone Settings Setup on page 34
Listen to the Audio through Bluetooth Devices
1. Pair the Bluetooth audio devices using the TV’s Bluetooth function. Refer to the user manual of your audio device such as Bluetooth speaker, sound bar and headphones for detailed connection steps and usage.
2. Press button on your remote control to select Settings > Display & Sound > Audio Output > Audio Output, and then select the Bluetooth option to listen to the audio through bluetooth devices.
Note: · Compatibility issues may occur depending on the Bluetooth device. · The TV and Bluetooth devices may become disconnected if the distance between them is too long. · This function may not be applicable in some models/countries/regions.
Sharing your Smart Phone/Computer Screen on the TV
Mirror content from your mobile device to the TV. View videos, photos and more from your device on your TV screen.
Press button to select Apps, and select Screen Sharing or > Settings > Apps > Screen Sharing.
1. Connect your mobile device to the WLAN network. 2. Turn on the casting function of your Android/Windows10 device. The function name and location will be
different according to your device. The feature may be called “Wireless display”, “Smart view”, “Wireless projection”, etc. 3. Find the TV name in the searching list of your device and select it to connect to your TV. Your mobile device’s screen will be mirrored once you select your TV. You can close Screen sharing application with BACK or EXIT button. Note:
21

Connecting to External Devices
· Some mobile devices may not support casting feature.
Related information Connect to a Wireless Network on page 4
Using AirPlay and HomeKit
Note: · This function may not be applicable in some models/countries/regions. · Use of the Works with Apple AirPlay badge means that an accessory has been designed to work
specifically with the technology identified in the badge and has been certified by the developer to meet Apple performance standards.
Using Airplay
Use AirPlay to wirelessly share audio and video content from your iPhone, iPad, or Mac to your TV. Stream music and videos, share your photos, or mirror exactly whats on your devices screen. AirPlay is a source in Inputs. Press the button on your remote control to show the input list, then select AirPlay to enter AirPlay. Then you can select AirPlay and HomeKit Settings. You can also find AirPlay and HomeKit settings in system settings on your TV. How to use AirPlay: 1. Make sure your Apple device is connected to the same network as your TV. 2. Locate the AirPlay icon on supported media apps, or the Screen Mirroring icon in Control Center on your
Apple device. Depending on the content, these steps may vary: · To mirror your devices screen, open Control Center and tap Screen Mirroring . · To stream audio from supported music or podcast apps, tap AirPlay audio . · To stream video from supported apps, tap AirPlay video . 3. Select your TV from the list to begin using AirPlay. Note: · An AirPlay-enabled TV. · The TV and Apple devices are connected to the same network. · The icon is only for reference. In some apps, you may have to tap another icon first. · If an AirPlay passcode appears on your TV screen, enter the passcode on your Apple device to continue.
22

Connecting to External Devices
Using HomeKit
Use HomeKit to easily and securely control your TV using your Apple devices.

1. To set up HomeKit, open AirPlay and HomeKit settings on the TV. Locate the HomeKit section and select
   ‘Set Up’. 2. The HomeKit setup screen will display a pairing QR code on the TV. Use your iPhone or iPad to scan the
   QR code, then follow the on-screen directions to complete HomeKit setup. Note: · Available operations vary depending on the version of the app and software.
   Connecting USB Devices
   Connect the USB devices such as hard drives, USB sticks and digital cameras for browsing photos, listening to music.
   · Support the USB disk 4G, 8G, 16G, 32G, 64G, 128G and other common market size, and 8T hard drive is currently supported.
   · Support format: NTFS, FAT32. · Certain digital cameras may not be compatible with the TV. Select the content you want to play or view. For more information, please refer to Entertainment > Media in this manual.
   Connecting Headphones
   You can connect a pair of headphones (not provided) to the HEADPHONE port on your TV. While the headphone is connected, the sound from the built-in speakers will be disabled.
   Note: · Headphone port may not be available in some models. · Headphones with microphones are not supported.
   23

Connecting to External Devices
· If Headphone with Speakers is selected in Settings > Display & Sound > Audio Output > Headphone Mode, the headphone and the TV will have sound output at the same time. Related information
Headphone Settings Setup on page 34
Connecting Audio Visual (AV) Devices
Connect with a composite video cable
To connect an AV device with a composite video cable (not provided), see the illustration below. When the connection is completed, using your remote control, press button and select AV as the input source.
Note: · AV IN port(s) may vary depending on model type. · AV IN port(s) may not be available in some models. Please use other port(s) to connect AV devices.
Connect with a HDMI cable
To connect an AV device with a HDMI cable (not provided), see the illustration below. When the connection is completed, using your remote control, press button, and select the corresponding HDMI input.
Note: · Please refer to the User Manual of your device for step-by-step instructions. · Some devices, such as DVD players, require the HDMI signal to be set to the correct format in the device
settings. Please consult your device user manual for instructions. · If there is no sound from your TV, configure the device audio settings.
24

Connecting to External Devices
Related information Use HDMI&CEC on page 19
Connecting Speakers or Other Audio Receivers
To connect speakers or other audio receivers with an audio cable (not provided), see the illustration below. Ensure the audio connected devices are switched on before switching on the TV. When a digital audio system is connected to the DIGITAL AUDIO OUT port, decrease the TV volume, and use your digital audio system to control the volume.
Note: · If you prefer to use Audio Return Channel/Enhanced Audio Return Channel, please refer to Connecting to
External Devices > Connecting a Digital Audio System with ARC in this manual. · You can connect the DIGITAL AUDIO OUT port on the back of the TV to the optical port on the amplifier.
Then go to > Settings > Display & Sound > Audio Output > Digital Audio Out to choose to select Dolby Audio – Dolby Digital to receive the Dolby Digital audio. Related information Select Speakers on page 33
Connecting a Digital Audio System with ARC
If you would like to use the Audio Return Channel (ARC) feature to send sound from the TV by a HDMI cable to a digital sound system, you can connect it to the HDMI (ARC) port of your TV. By using this feature, you can also control the sound system with your TV remote instead of using the remotes for each device.
After the connection: 1. Power on the sound system. 2. Press button on your remote control to select Settings > Display & Sound > Audio Output > Audio
Output > ARC. Note: · Audio receiver must support ARC function.
25

Connecting to External Devices
· If the device has an Input Selector feature, then make sure to change it to TV. · When this port is used for ARC function, it can be used as signal input when a DVD is connected to an
amplifier and the amplifier is connected to the TV at the same time. Some amplifiers may not support series connection. · 5.1 CH (channel) audio is available when the TV is connected to an external device that supports 5.1 channel surround sound. You can press button on your remote control to select Settings > Display & Sound > Audio Output > Digital Audio Out to choose Dolby Audio – Dolby Digital Plus to receive the 5.1 channel audio. Related information Select Speakers on page 33
Connecting a PC
You can connect a PC to the TV with a HDMI cable to use your TV as a PC monitor. After connecting the PC, press button. Select the connected PC as the input source.
Note: · For better image quality, set the PC’s resolution, and make sure the resolution is supported by the TV. · If there is no sound from your TV, change the PC’s audio settings. · If you want to connect your PC and TV wirelessly, please refer to Benefits of Smart TV > Content Sharing
or Connecting to External Devices > Sharing your Smart Phone/Computer Screen on the TV in this manual.
26

Settings Overview
Picture
Adjust picture mode and other advanced picture settings.
Use the Backlight
Press button on your remote control to select Settings > Display & Sound > Picture > Backlight. You can change the overall brightness of the screen. · Dynamic Backlight Control (or Local Dimming if support)
Enable the TV to automatically adjust the backlight by sections according to the changes in the image and increase the contrast. · Backlight Level Adjust the bright you want images to appear, lower settings create darker images. · Automatic Light Sensor Enable the TV to automatically adjust the picture settings according to the amount of ambient light in your room. · Light Sensor Shift Adjust the lower point of the dynamic backlight adjustment scope. This is a money-saving feature because it reduces power consumption. Note: · Some functions above may not be applicable in some models/countries/regions. Related information Picture Issues on page 54
Choose a picture mode
Press button on your remote control to select Settings > Display & Sound > Picture > Picture Mode. You can select the picture mode that provides the best viewing experience. Note: · Options may differ depending on your model/country/region and the content you are watching. Please refer
to the specific product.
When you use a normal signal If you would like to configure the settings for your picture, then there are some types of picture modes available: · Vivid
You can enjoy vivid experience. · Standard
Use Standard mode for watching normal content, such as News, Drama or Documentaries. · Energy Saving
Energy Saving mode can save energy.
27

Settings Overview
· Game Enable Game Mode to optimize the TV’s settings to enjoy a better gaming experience with a PC or a game console connected to the TV.
· Sports Optimized picture for watching sports.
· Theater Day Theater Day corresponds to the quality effect of different ambient brightness scenes.
· Theater Night Theater Night corresponds to the quality effect of different ambient brightness scenes.
· FILMMAKER MODE A picture quality mode.
Note: · The Game mode can’t be used in tuner and USB source.
When you use a HDR signal HDR (high dynamic range) can improve the viewing experience with higher contrast and vivid colors. Bright whites look brighter and dark blacks look darker. TV can display a wide range of colors. Note: · When you use a HDR signal, the picture mode is HDR picture mode.
When you use a Dolby Vision signal Inspired by cinema technology, Dolby Vision is the format that allows your TV to deliver a full range of colors, high dynamic range images, brighter whites and dark blacks using scene-by-scene calibration. Note: · When you use a Dolby Vision signal, the picture mode is Dolby Vision picture mode.
Related information Picture Issues on page 54
Adjust the picture quality for each picture mode
Press button on your remote control to select Settings > Display & Sound > Picture > Contrast/Brightness/Color/Tint/Sharpness. Choose a picture mode and then adjust the settings. · Contrast
Adjust the Contrast level to increase or decrease how bright images appear. · Brightness
Adjust the Brightness level to generate lighter or darker images. · Color
Adjust the color intensity of the picture for a more vibrant image. · Tint
Adjust the colors from green to magenta tint to view the natural skin tones of people on the screen.
28

Settings Overview
· Sharpness Adjust how sharp or soft edges of images appear. Related information
Picture Issues on page 54
Apply Picture Settings
Press button on your remote control to select Settings > Display & Sound > Picture > Apply Picture Settings. Adjust current picture mode to apply to all sources (Including both external devices and OTT sources) or just current source.
Related information Picture Issues on page 54
Configure Advanced Settings
Press button on your remote control to select Settings > Display & Sound > Picture > Advanced Settings. You can configure picture mode settings that provides the best viewing experience. · Color Temperature
Adjust how warm (red) or cool (blue) the white areas of an image appears. · Motion Enhancement
Reduce seeing afterimages that are left on the screen when viewing fast-moving objects. If you select Custom, you can configure Blur Reduction and Judder Reduction manually. · Motion Clearness Improve how clear the picture appears when viewing. · Noise Reduction Improve how clear the picture appears by reducing noise. · Digital Noise Reduction Improve picture clarity by reducing video noise. · HDMI Dynamic Range Adjust the HDMI signal range to be more suitable for the content. (HDMI mode only) · Active Contrast Automatically darken dark areas and lighten light areas of images to see more details. · FILMMAKER MODE Auto Detection A picture quality mode, which can automatically switch according to the film source if you turn on. · Enhanced Viewing Angle Set to On to optimize your viewing angle, and you will enjoy a better watching experience. · Color Space Change the range of colors the TV displays. · Instant Game Response Refer to Enabling instant game response in this manual.
29

Settings Overview
· FreeSync (or PC Sync for some models) Refer to Enabling FreeSync or Enabling PC Sync in this manual. This function may not be applicable in some models/countries/regions.
· Low Blue Light Eye care: reduce the emission of blue light. This function may not be applicable in some models/countries/regions.
Note: · Some functions above may not be applicable in some models/countries/regions.
Related information Picture Issues on page 54
Configure Calibration Settings
Press button on your remote control to select Settings > Display & Sound > Picture > Calibration Settings. Adjust the color space and Gamma to best suit the content you’re viewing. · Color Tuner
Adjust the Color, Hue, Saturation and Brightness of color settings. · White Balance
Adjust the intensity of red, green and blue lights to view the true colors of all images in the picture. · Gamma
Adjust the Gamma to alter how the TV will respond to the grayscale content. In a dark room choose a Higher number like 2.2. In a brighter area select a Lower number like 2.0. In general, 2.4 is normally recommended. · Gamma Calibration Adjust selected Gamma curve. · RGB Only View images based on default settings or choose the color red, blue or green. Note: · Some functions above may not be applicable in some models/countries/regions. Related information Picture Issues on page 54
Reset the picture settings
Press button on your remote control to select Settings > Display & Sound > Picture > Reset. Reset current picture settings back to the factory setting.
Screen
Change the picture size and use the overscan function. Note:
30

Settings Overview
· This function may vary depending on the version of the software.
Change the Picture Size
Press button on your remote control to select Settings > Display & Sound > Screen > Picture Size. You can adjust the Aspect Ratio to stretch or zoom in on your picture. You can choose from the following settings: Auto, Normal, Zoom, Wide, Direct, Dot-By-Dot, Panoramic or Cinema, etc.
Related information Picture Issues on page 54
Use the Overscan function
Change the video size settings to slightly crop the edges of the displayed image.
Sound
Adjust sound mode and other advanced sound settings.
Choose a Sound Mode
Press button on your remote control to select Settings > Display & Sound > Sound > Sound Mode. You can select a preset sound mode suitable for the content type or the listening environment. · Standard
In Standard mode, the TV delivers a flat frequency response, which preserves the natural characteristics of the original sound. · Theater Theater mode increases the surround sound effect and provides a more prominent bass response. · Sports Optimized sound for watching Sports events. · Music In Music mode, low and high frequencies are emphasised to enhance musical instrument reproduction. · Speech In Speech mode, low and high frequencies are attenuated to improve the reproduction and clarity of the human voice. · Late Night In Late Night mode, the TV will improve the reproduction and clarity of the human voice with a low volume level. Note: · Auto Mode may not be applicable in some models/countries/regions. · Sound mode adjustment is only available when you select TV speaker as audio output. Related information Sound Issues on page 55
31

Settings Overview
Adjust the Sound Quality
Enable TruBass HDX Press button on your remote control to select Settings > Display & Sound > Sound > TruBass HDX. Optimizes overall sound quality by increasing bass, making dialog clear and natural, and widening the sound field.
Enable TruSurround: X Press button on your remote control to select Settings > Display & Sound > Sound > TruSurround: X. Provides surround sound experience with psycho-acoustic processing to place sounds beside, behind, and above the viewer. For best results use with Surround Sound.
Enable Dialog Clarity Press button on your remote control to select Settings > Display & Sound > Sound > Dialog Clarity to improve dialog clarity.
Enable TruVolume HD Press button on your remote control to select Settings > Display & Sound > Sound > TruVolume HD. Maintains consistent loudness levels from wide dynamic range programs, loud commercials, and channel or input changes.
Enable Dolby Atmos Press button on your remote control to select Settings > Display & Sound > Sound > Dolby Atmos. Set Dolby Atmos to On to enhance the richness of sound, and you can enjoy an immersive listening experience.
Enable Wall Mount Setup Press button on your remote control to select Settings

Display & Sound > Sound > Wall Mount Setup. Automatically optimize the sound based on the position of the TV. Note: · Wall Mount Setup is only available when you select TV speaker as audio output. · The menu may vary, depending on the actual display of the TV.
Related information Sound Issues on page 55
Configure Advanced Settings
Press button on your remote control to select Settings > Display & Sound > Sound > Advanced Settings. Tune the audio settings and quality of the TV.
32

Settings Overview
Balance Adjust the left and right speaker strength to optimize audio for a specific location. Volume Level Balance the sound volume of each source. Auto Volume Control Activate to prevent the volume from changing when you switch TV channels. Lip Sync Synchronize the displayed image with the audio output. Equalizer Boost the volume at different frequencies.
Resetting the sound settings
Press button on your remote control to select Settings > Display & Sound > Sound > Reset. Reset current audio settings to factory mode.
Audio Output
Select speakers and adjust the audio output settings. Note: · This function may vary depending on the version of the software.
Select Speakers
Press button on your remote control to select Settings > Display & Sound > Audio Output > Audio Output. Select the speakers which you want to use. Configuring WiSA Speaker Settings Press button to select icon, and select Settings > Display & Sound > Audio Output > WiSA Speaker Settings. Wireless audio transmission can be available with Dongle provided by WiSA Ready and sound system certified by WiSA Ready. Note: · WiSA Speaker Settings may not be applicable in some models/countries/regions.
Related information Connecting Speakers or Other Audio Receivers on page 25 Connecting a Digital Audio System with ARC on page 25
33

Settings Overview
Adjust the Audio Output settings
Enable eARC Press button on your remote control to select Settings > Display & Sound > Audio Output > eARC. Connect an audio device that supports eARC via HDMI-eARC, and set eARC to On to enjoy premium sound quality.
Enable TV speaker Press button on your remote control to select Settings > Display & Sound > Audio Output > TV Speaker. Turn on or off the TV speaker. Note: · This menu is only available when you select TV speaker as audio output.
Digital Audio Out Select the digital audio output format that best suits the audio device type. Note: · When using optical connection, PCM and Dolby Digital are suggested. · If your external audio device does not support Dolby or DTS, PCM is suggested.
Digital Audio Delay Adjust the digital audio output delay time to sync sound from an external speaker with the images on the TV. Note: · Digital Audio Out and Digital Audio Delay functions are only applicable when Audio Output is set to ARC or
when external audio players are connected via DIGITAL AUDIO OUT jack.
Headphone Settings Setup Set the sound output mode through headphones. After connecting your wired or Bluetooth headphone, or other external audio amplifiers, you can set up your TV to your preference. Note: · This function may not be applicable in some models/countries/regions. · Headphone Mode
Change the way audio is sent through the type of device that’s connected to your TV Audio Out port. · Headphone Volume
Independently adjust the volume of wired headphones. Related information Connecting Bluetooth Devices on page 20 Connecting Headphones on page 23 Connecting Speakers or Other Audio Receivers on page 25 Connecting a Digital Audio System with ARC on page 25
34

Settings Overview
Network & Internet
You can connect to the internet with Wi-Fi, ethernet, or your phones hotspot. For additional information about Network & Internet, please refer to First Time Use > Connecting to the Internet in this manual.
Data saver
Press button on your remote control to select Settings > Network & Internet > Data Saver. Automatically adjusts video quality to use less mobile data. Data Saver will monitor and limit your network traffic. You can turn this feature On or Off depending on your needs.
Related information My TV cannot connect to the Internet. on page 50 Connect to a Wired (Ethernet) Network on page 3 Connect to a Wireless Network on page 4
Data usage and alerts
Press button on your remote control to select Settings > Network & Internet > Data usage and alerts. You can see how much data you used today, also you can set data alerts to On to remind you. For additional information about Network & Internet, please refer to First-Time Use section.
Related information My TV cannot connect to the network. on page 50 Connect to a Wired (Ethernet) Network on page 3 Connect to a Wireless Network on page 4
Scanning always available
Press button on your remote control to select Settings > Network & Internet > Scanning always available. Let Google’s location service and other apps scan for networks, even when Wi-Fi is off.
Related information My TV cannot connect to the network. on page 50 Connect to a Wired (Ethernet) Network on page 3 Connect to a Wireless Network on page 4
General
You can set up system settings. Note: · The menus displayed vary depending on models/countries/regions.
Set Time
Press button on your remote control to select Settings > System > Date & Time.
35

Settings Overview
· Automatic date & time Set to use network-provided time. You can also set the current time manually when Off is selected. When Off is selected, the TV Network may not be working properly.
· Set date Set the date.
· Set time Set the time.
· Set time zone Select your time zone.
· Use 24-hour format Set the time to display in a 12 or 24-hour format.
Use Timer
Press button on your remote control to select Settings > System > Power & Energy > Power. · Sleep Timer
Set the sleep timer to automatically turn the TV off within a specified time: off, 10 Minutes, 20 Minutes, 30 Minutes, 40 Minutes, 50 Minutes, 60 Minutes, 90 Minutes and 120 Minutes. · Power On Timer Type Set the type: Off, Daily, Once. · Power On Timer Set the clock for the time you want the TV to turn on automatically. · Power Off Timer Type Set the type: Off, Daily, Once. · Power Off Timer Set the clock for the time you want the TV to turn off automatically.
Set Language
Press button on your remote control to select Settings > System > Language. Adjust the default Language settings for the TV.
Ambient Mode Settings
Press button on your remote control to select Settings > System > Ambient mode. Activate a screensaver when your TV displays a still image for a period of time. Set the time according to your preference.
36

Settings Overview
Configure Device Preferences Settings
Keyboard Press button on your remote control to select Settings > System > Keyboard. Adjust the default settings for the keyboard.
Storage Press button on your remote control to select Settings > System > Storage. View the TV storage.
Power & Energy Press button on your remote control to select Settings > System

Power & Energy. Power on behavior Select the screen to start when powering on the TV. You can select Home screen or Last input. Energy saver Turn off display after 15 minutes, 30 minutes, 1 hour, 4 hours, 8 hours, 12 hours, 24 hours, Never. Power You can set Power LED ON or OFF, set Power On Mode to Remember, Standby, On.
System sounds This is a switch for system sounds.
Related information Use Timer on page 36
Configure Advanced System Settings
Press button on your remote control to select Settings > System > Advanced System.
Screenless Mode If your models support Hands-free Voice Control function, you can talk to the Google Assistant even when the screen is off. In screenless Mode, the Google Assistant is always available to help even when the screen is not on. Just say “OK Google/Hey Google”. This feature will affect standby power consumption when it is set to On. Note: · The Google Assistant and some features are available on limited country/region/language. · This function may not be applicable in some models.
Wake on Cast You can enable or disable Wake on Cast function which is able to remotely wake up the TV through external devices. Note:
37

Settings Overview
· This function may not be applicable in some models/countries/regions.
Serial/IP Control Port Our TV supports IP control feature within the local area network (LAN). TV can accept the spec-compliant instructions issued by the device in the same local area network through the pre-defined network interface and command format, like shutdown, volume up/volume down, switch channels, etc. Note: · This function may not be applicable in some models/countries/regions.
Control4 Control Port TV can be compatible with control 4 devices. Control and linkage between devices can be achieved through drivers and protocols provided by Control 4. Note: · This function may not be applicable in some models/countries/regions.
Product Registration Visit https://www.hisense-usa.com/support/register or scan the QR code with another device (cellphone, tablet..) to complete your registration. Note: · The website and the QR code may be different in some countries/regions.
E-Manual Scan QR code to display E-Manual.
Clear Cache Clear cache of applications and system.
Support
You can set up support settings. Note: · The menus displayed vary depending on models/countries/regions.
System message
Press button on your remote control to select Settings > System > Advanced System > Help > System message. View system message, including: Serial Number, Service Code, Software Version, etc.
Support information
Press button on your remote control to select Settings > System > Advanced System > Help > Support information. View Support URL, Support Number, Email, etc.
38

Settings Overview
Signal Information
Press button on your remote control to select Settings > System > Advanced System > Help > Signal Information. Perform self diagnosis to test Video Format, Audio Format, Color Depth, etc.
Check Software Version
To check the current software version of your TV: Press button on your remote control to select Settings > System > Advanced System > Help > System message.
System Update
Press button on your remote control to select Settings > System > About > System update. Set your TV to receive the latest firmware. Provide software updates to continuously enhance your TV and correct any issues that may impact your user experience; therefore, recommend you to keep your TV connected to the Internet to automatically receive updates when they are available.
Set Usage Mode
Set the TV to use in Home or Store mode.
Home Mode Select Home Mode for normal TV usage. If you want to switch to Store Mode when the TV is in Home Mode, turn on Store Mode at > Settings > System > Advanced System. Store Mode Select Store Mode to setup the TV in a retail setting. This mode enables E-Pos and other demo functions and is only intended for use in retail stores. When Store Mode is selected, press button on your remote control to enter store mode settings. If you want to switch to Home Mode when the TV is in Store Mode, press button on your remote control to enter Store Mode Settings and choose Home Mode. Alternatively, turn off Store Mode at > Settings > System > Advanced System. Note: · Enabling Store Mode could increase energy consumption. · How to exit Store Mode varies depending on models/countries/regions.
Using Parental Control
Press button to select Settings > Channels & Inputs > Channels > Parental Control. The Parental Control setting allows you to block content that is not appropriate for children to watch.
39

Settings Overview
· Locks Turning Parental Control On
1. Turn on Locks to enable the Parental Control function. 2. Create PIN window displays. Using the D-pad on your remote control, create the password. 3. You will see other Parental Control settings change from a greyed out state to highlighted. When this
occurs, begin adding other settings to the Scheduled Blocking, Channel Blocking, Program Blocking, Input Blocking, Change PIN and Reset features. · Scheduled Blocking Block certain channels, programs and inputs during certain periods of time. · Channel Blocking Block selected channels. · Program Blocking Block programs by ratings. · Input Blocking Block selected inputs. · Change PIN Change the PIN that you use to access Parental Control. Note: If you forget your password, call the Consumer Electronics Care Centre. · Reset Reset Parental Control back to the factory setting.
Reset to Factory Default
Press button on your remote control to select Settings > System > About > Reset > Factory reset. Restore your device to default settings and erase all data, accounts, files, and downloaded apps.
40

Entertainment

Game
You can connect to your game console and set up settings to optimize the TV screen for better gaming performance.

Connect a Game Console

You can connect your game console with a HDMI cable to the TV.

To start a game from a game console:

1. Switch on your game console. 2. Press button on your remote control to select Inputs or press
console as the input source. 3. Start the game.

button. Select the connected game

You can enable the game mode to optimize your TV’s settings when playing games with a game console.

Related information Enabling game mode on page 41

Enabling game mode
Press button on your remote control to select Settings > Display & Sound > Picture > Picture Mode > Game. Enable Game Mode to optimize the TV’s settings to enjoy a better gaming experience with a PC or a game console connected to the TV.
Game Mode will allow:
· Reducing input lag to make sure every press or click matches what is happening on the screen; · Improving responsiveness to produce very little motion blur; · Processing YUV 4:4:4 format signals precisely to present accurate image colors.
Note: · This function may not be applicable in some input sources or applications.
Related information Connect a Game Console on page 41

Enabling instant game response
Press button to select Settings > Display & Sound > Picture > Advanced Settings > Instant Game Response. You can enjoy a smooth viewing experience with external device connected to the TV when Instant Game Response is turned on. Note: · When Game mode is selected, Instant Game Response will not be switched off automatically.

Enabling FreeSync
Press button to select Settings > Display & Sound > Picture > Advanced Settings > FreeSync.

41

Entertainment
You can enjoy a smooth viewing experience with external device connected to the TV when FreeSync is turned on. Note: · Some functions above may not be applicable in some models/countries/regions.
Enabling PC Sync
Press button to select Settings > Display & Sound > Picture > Advanced Settings > PC Sync. You can enjoy a smooth viewing experience with external device connected to the TV when PC Sync is turned on. Note: · Some functions above may not be applicable in some models/countries/regions. · If you want to use PC Sync function, you should press button to select HDMI Format > Enhanced
format (if your HDMI device supports 4K HDR) in HDMI source.
SoundBar Settings
When the soundbar device is connected to the TV, You can change the SoundBar Settings at Settings menu for best device sound quality. When the ARC device is connected to the TV, the sound output is automatically switched to ARC, if the user switches to other sound output channels, the soundbar menu cannot be adjusted, and the sound menu of TV can be adjusted. Press button on your remote control to select Settings > Display & Sound > Audio Output > SoundBar Settings. Note: · When you connect a soundbar with an HDMI cable, you should set HDMI control to On. > Settings >
Channels & Inputs > Inputs > HDMI control. · Some soundbar device can’t support this function. · EQ Modes
You can select Music, Movie, News, Sport, Night. · Surround Modes
You can set to On to turn on the Surround Modes. · Bass Level/Treble Level/Dimmer Level
You can adjust Bass Level/Treble Level/Dimmer Level. · Reset
Reset current SoundBar Settings to factory mode.
Sports
Sports mode setup in picture or sound settings
Press button on your remote control to select Settings > Display & Sound > Picture > Picture Mode > Sports.
42

Entertainment
Optimized picture for watching sports. Press button on your remote control to select Settings > Display & Sound > Sound > Sound Mode > Sports. Optimized sound for watching sports events.
Media
Media is a central location for you to view or listen to different types of content, such as photos, music and movies. You can view media content through the following methods: · A USB thumb drive or hard drive. · Compatible mobile phone, tablet or other personal devices: you can stream movies, music and photos that
are stored on compatible personal device and play or view the content on your TV. By default, there is Content Sharing displayed on the Media screen. If your mobile device is connected to the TV, its name also appears on the Media screen. For more information about Content Sharing, please refer to Benefits of Smart TV > Content Sharing in this manual.
Enjoy Photos/Audio/Video Stored on a USB Device
You have some ways to enter Media: · Insert a USB device, a prompt message appears, press to open it. · Press button to select MediaCenter from your Apps list on home page. · Press button to select Settings > Apps > MediaCenter > Open. Then select connected devices. Select the content you want to play on the screen, like pictures, videos and music.
1 Search the content you want to play. 2 Arrange the content list by Grid, List.
43

Entertainment

3 Sort the content list by Name, Date Modified, Size. 4 Filter the content list by All Media, Music, Photos, Videos.
5 Create a photo, music, or video playlist./Press LEFT button to browse the connected devices. /Press MENU button to edit.

Note: · Some options in the above table may not be available in some models/countries/regions. · The image is only for reference and may differ from the actual product.

Media format list
Due to differences in programming tools and other factors, some of the file formats that are listed may not be supported.
The listed formats may not be supported depending on the model.

Video Format

Container MPG MPEG program stream MPEG transport stream
MP4
MKV

Video Codec MPEG1/2 MPEG1/2 MPEG4 H.264 HEVC/H.265 MPEG4 H.264 VC1 MPEG1/2 VP8 AV1 HEVC/H.265 MPEG1/2 MPEG4 H.263 H.264 WMV3 VC1 Motion JPEG VP9 HEVC/H.265 MPEG1/2

File Extension Name .mpg .mpeg .DAT, .VOB, .MPG, .MPEG
.ts, .trp, .tp
.mp4, .mov

Resolution and Frame Rate 1920 x 1080 @ 60fps
3840 x 2160 @ 120fps 3840 x 2160 @ 120fps 1920 x 1080 @ 60fps 3840 x 2160 @ 120fps 1920 x 1080 @ 60fps 1920 x 1080 @ 60fps 1920 x 1080 @ 60fps 3840 x 2160 @ 120fps
1920 x 1080 @ 60fps

.mkv

3840 x 2160 @ 120fps 1920 x 1080 @ 60fps
1920 x 1080 @ 30fps 3840 x 2160 @ 120fps
1920 x 1080 @ 60fps

44

Entertainment

Container AVI FLV WEBM

Video Codec MPEG4 H.264 WMV3 VC1 Motion JPEG VP8 AV1 HEVC/H.265 MPEG1/2 MPEG4 Sorenson H.263 H.263 H.264 WMV3 VC1 Motion JPEG VP8 HEVC/H.265 MPEG4 Sorenson H.263 H.263 H.264 Motion JPEG VP8 VP9 VP8 AV1

File Extension Name .avi .flv .webm

Audio Format

WAV

Container

Audio Codec MPEG1/2 Layer1
MPEG1/2 Layer2

Resolution and Frame Rate
3840 x 2160 @ 120fps 1920 x 1080 @ 60fps
1920 x 1080 @ 30fps 1920 x 1080 @ 60fps 3840 x 2160 @ 120fps 3840 x 2160 @ 120fps 1920 x 1080 @ 60fps
3840 x 2160 @ 120fps 1920 x 1080 @ 60fps
1920 x 1080 @ 30fps 1920 x 1080 @ 60fps 3840 x 2160 @ 120fps 1920 x 1080 @ 60fps
3840 x 2160 @ 120fps 1920 x 1080 @ 30fps 1920 x 1080 @ 60fps 3840 x 2160 @ 120fps 1920 x 1080 @ 60fps 3840 x 2160 @ 120fps
File Extension Name .wav

45

Entertainment

Container
MP3
AAC WMA
FLAC
Photo Format
Image JPEG PNG BMP GIF WebP HEIF

Audio Codec MPEG1/2/2.5 Layer3 AAC-LC, HEAAC DTS, DTS HD LPCM MPEG1/2 Layer1
MPEG1/2 Layer2
MPEG1/2/2.5 Layer3 AAC-LC, HEAAC WMA7, WMA8, WMA9 WMA Pro WMA9 Pro FLAC

File Extension Name
.mp3
.aac .wma, .wmv .flac

Photo .jpg .jpeg Progressive

15360 x 8640 1024 x 768 9600 x 6400 9600 x 6400 6400 x 4800 3840 x 2160 4000 x 3000

Resolution

46

Accessibility Features
Accessibility Menu Setup
Press button on your remote control to select Settings > System > Accessibility. Accessibility function provides menu options and audio descriptions to aid the visually or hearing impaired. · Captions Displays and sets the closed captions. You can set display options and select caption style. · Closed Captioning · Closed Captioning · Analog Closed Caption · Digital Closed Caption · Digital Caption Style · Captions · High contrast text
Improves contrast for the visually impaired. · Text to speech
Let you specify text-to-speech engine details and speech rate. · Accessibility shortcut
When the shortcut is on, you can press both the back and down buttons for 3 seconds to start an accessibility feature. · TalkBack Controls spoken feedback for visually impaired users. · Switch Access Switch Access can collect all of the text you type, except passwords. This includes personal data such as credit card numbers. Note: · Some options in the above table may not be available in some models/countries/regions. · The menu is only for reference and may differ from the actual product. Related information Video Description on page 11
47

Troubleshooting
FAQ
In this section you will find the answers to the most frequently asked questions. Note: · The images are only for reference and may differ from the actual product.
There is no picture, or the picture is black and white.
Check input cable connections.
Unplug the TV power cord from AC outlet and re-plug after 60 seconds.
There is no sound or the sound is too low.
There is no sound or the sound is too low at maximum volume.
48

Troubleshooting
Check if Mute mode is set to on. Check the volume settings. Check the volume control of the device (cable or satellite box, DVD, Blu-ray, etc.) connected to your TV.
Make sure that the audio cable is connected to the correct audio output connector on the external device.
49

Troubleshooting
Check whether TV Speaker is selected at > Settings > Display & Sound > Audio Output > Audio Output.
My TV cannot connect to the network.
Check network status at > Settings > System > About > Status.
Make sure your modem/wireless router is on and connected to the Internet.
Position your wireless router, modem router, or access point in a central location. Avoid putting it in a corner.
External source connected but no picture or sound.
I have connected an external source to my TV but I get no picture and/or sound.
50

Troubleshooting
Check whether the connection between the external device and your TV is correct and secure. Make sure you have made the correct selection of input source. If the signal is intermittent, unplug the TV power cord from AC outlet and re-plug after 60 seconds.
51

Troubleshooting
When devices are connected with HDMI cables · If there is always no signal, or the signal cannot be restored after plugging and unplugging, you can press
button to select HDMI Format in HDMI source, to confirm whether the signal can be recognised. · Change to another HDMI port. · Change to another HDMI cable.
The remote control does not work.
Confirm that TV still has power and is operational. Press the power button on the TV to determine if the problem is with the remote control or not.
If the TV is not responding to the remote control, then please check if the small light on the remote control flashes when any button is pressed (some remote controls do not support this function). If the small light does not flash when the remote control button is pressed, the battery power may be low, please replace the batteries with new ones. Check that the orientation of each battery matches the positive (+) and negative (-) symbols in the battery compartment.
Keep the remote control sensor area clear from obstacles.
52

Troubleshooting
For Bluetooth remote controls
If the TV does not respond with the Bluetooth remote control, try pairing the remote control to the TV by pressing and holding the and button at the same time.
Schedule Recording cannot be used.
Check if there is a storage device connected to the TV.
53

Troubleshooting
Check the free space of the storage device. The function will not work if there is not enough storage space on the device. Check whether your storage device is damaged. If so, it is suggested to format your storage device.

Recording will automatically stop if the signal becomes too weak.
Note: · Recording function may not work if the read/write speed of the USB device is too slow. · Recording function may not work because the storage format of your device is unsupported. · The Recording functions may not be applicable in some models/countries/regions.

Picture Issues
When the TV has a picture problem, these steps may help resolve the problem.

Problems The picture is distorted.
The picture is blurry or flickering, or cuts out momentarily.
The picture appears red, purple, pink and other colors.

Possible Solutions
· The compression of video content may cause picture distortions, especially in fast moving pictures from sports programs and action movies.
· If the signal reception is weak or poor, screen distortion may be visible but it is not a malfunction.
· Mobile phones used close to the TV (within 1m) may cause noise on analogue and digital channels.
· > Settings > Display & Sound > Picture > Sharpness. You can try to increase or decrease the Sharpness.
· If you use an external antenna, check the direction, position and connection of the antenna.
· Adjust the direction of your antenna, or reset or fine tune the channel.
· > Settings > Dispaly & Sound > Picture > Calibration Settings > White Balance. You can try to increase or decrease the White Balance.

54

Troubleshooting

Problems
Picture distorted or appears wavy.

Possible Solutions
· Some electrical appliances may affect the TV. If you turn off the appliance and the interference goes away, then move it further away from TV.
· Insert the power plug of the TV into another power outlet.

Related information There is no picture, or the picture is black and white. on page 48

Sound Issues
When the TV has a sound problem, these steps may help resolve the problem.

Problems

Possible Solutions

Picture is normal, but no sound.

· Check the volume settings. · Check if ‘Mute’ mode is set to on. · Check the volume control of the device (cable or satellite box, DVD, Blu-
ray, etc.) connected to your TV.

The speakers are making an odd sound.

· Make sure that the audio cable is connected to the correct audio output connector on the external device.
· For antenna or cable connections, check the signal information. · A low signal level may cause sound distortions.

Sound distorted or appears wavy.

· Some electrical appliances may affect the TV. If you turn off the appliance and the interference goes away, then move it further away from TV.
· Insert the power plug of the TV set into another power outlet.

Sound is blurry or cuts out momentarily.

· If you use an external antenna, check the direction, position and connection of the antenna.
· Adjust the direction of your antenna or reset or fine tune the channel.

Note:
· This product does not support decoding of DTS CD bitstreams. Playback of this format may produce undesirable noise.
Related information There is no sound or the sound is too low. on page 48

Network Issues
If the TV network is connected, the screen will display that it is connected successfully.

Problems
The TV cannot connect to apps.

Possible Solutions
· Make sure the TV has a network connection. · Contact your Internet service provider.

The wireless network connection fails.

· Make sure your wireless modem/router is on and connected to the Internet.

55

Troubleshooting

Problems
The wireless network signal is too weak.

Possible Solutions
· Position your wireless router, modem router, or access point in a central location. Avoid putting it in a corner.

Related information My TV cannot connect to the network. on page 50

Channel and Broadcast Issues

For problems while watching live TV or scanning for new services, these suggestions might help to resolve them.

Problems
In Live TV, there is no signal, or a weak signal, or you cannot find any channels.

Possible Solutions
· Make sure that the antenna cable is connected to the correct port. · Make sure that the antenna cable is not loose or disconnected. · If “no signal or weak signal” occasionally happens, disconnect antenna
cable and reconnect it. · Run Reset to Factory Default or scan channels again.

Settings > System > Restart

Settings > Channels & Inputs > Channels > Manual Scan

Related information Prepare Live TV on page 5 Channel Scan on page 7

External Device Connection Issues
When the TV has difficulties with external device connection, these solutions may help resolve the problem.

Problems
The TV is having trouble receiving a signal in the cable box.

Possible Solutions
· If there is no signal occasionally, unplug cable from TV and re-plug after 60 seconds.
· If there is always no signal, or the signal cannot be restored after plugging and unplugging, you can press button to select HDMI Format if you select HDMI as input, to confirm whether the signal can be recognized.
· Change to another HDMI port. · Change to another HDMI cable.

56

Troubleshooting

Problems There is no sound.

Possible Solutions
· Check whether ARC is selected at > Settings > Display & Sound > Audio Output

Audio Output. If not, you need to check whether the external power amplifier device is connected to the ARC port or optical port of the TV.
· > Settings > Display & Sound > Audio Output > Digital Audio Out. You can try to select Auto, Pass Through, PCM, Dolby Audio Dolby Digital, or Dolby Audio – Dolby Digital Plus.
· Whether the power amplifier device port is connected correctly. · If you select HDMI as input, you can try > HDMI Format.

Related information External source connected but no picture or sound. on page 50

HDMI & CEC Issues
When HDMI & CEC is not working, these steps may help resolve the problem.

Problems

Possible Solutions

HDMI & CEC does not work.

· Confirm that the device is a HDMI & CEC compatible device. · Check if the power cable of the HDMI & CEC device is properly
connected. · Check the cable connection of the HDMI & CEC device is secure. · Check HDMI & CEC feature of your TV is turned on.

Settings > Channels & Inputs > Inputs > HDMI control · Check HDMI & CEC feature of the connected device is turned on. · Depending on the connected HDMI device, the HDMI & CEC control
feature may not work.

Application Issues
When some apps do not play, this may help resolve the problem.

Problem Netflix cannot be played.

Possible Solutions
· > Settings > Apps > See all apps > Netflix > Force stop, then reopen to try again.
· You can try to restart the TV at > Settings > System > Restart.

Media Files
When files do not play, this may help resolve the problem.

57

Troubleshooting

Problem Some files cannot be played.

Possible Solutions
· Most files can be played back, but you might experience problems with corrupted files or files with high-bitrate, unsupported resolution, unsupported container or codec formats.

Related information Media on page 43

Voice Service Issues
When some Voice service will not function, this may help resolve the problem.

Problems Alexa cannot be heard.

Possible Solutions
· You can try to log into your Amazon account. · If you hear “I don’t understand” from the voice recognition, please change
account or log out of the account. · For more information about Alexa, please refer to Benefits of Smart TV

Using Voice Control > Alexa Setup in this manual.

Other Issues
Use these procedures to resolve other issues that may occur.

Problems The TV is hot.
The TV smells of plastic. The plastic cabinet makes a “clicking” type of sound.
When I turn on my TV, there is a delay for a few seconds before the picture appears. Is this normal?

Possible Solutions
· Watching TV for an extended period of time causes the panel to generate heat. The heat from the panel is dissipated through internal vents running along the top of the TV.
· After extended use, you may feel heat when touching it. This heat is not a defect and does not affect the TV’s functionality.
· This smell is normal and will dissipate over time.
· The “clicking” sound can be caused when the temperature of the TV changes. This change causes the TV cabinet to expand or contract, which makes the sound. This is normal and the TV is OK.
· Yes, this is normal. The TV is initializing and searching for the previous setting information.

58

References

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