Hisense 50U6HF 4K Quantum Dot QLED Smart Fire TV User Guide

4K HDR Smart TV
Quick Setup Guide

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read this guide carefully and keep it for future reference.

Copyright statement

© 2022 Hisense Company Ltd. All Rights Reserved.
All material in this Quick Setup Guide is the property of Hisense Company Ltd. and its subsidiaries, and is protected under the laws of the US, Canada, Mexico and international copyright and/or other intellectual property laws. Reproduction or transmission of the materials, in whole or in part, in any manner, electronic, print, or otherwise, without the prior written consent of the Hisense Company Ltd. is a violation of the rights of Hisense Company Ltd. under the aforementioned laws. No part of this publication may be stored, reproduced, transmitted or distributed, in whole or in part, in any manner, electronic or otherwise, whether or not for a charge or for other or no consideration, without the prior written permission of Hisense Company Ltd. Requests for permission to store, reproduce, transmit or distribute materials may be made to one of the following addresses:

USA:
Hisense USA Corporation
7310 McGinnis Ferry Road
Suwanee, GA 30024
CANADA:
Hisense Canada Co., Ltd
2283 Argentia Road, Unit 16
Mississauga, ON, Canada
L5N 5Z2

MEXICO
IMPORTER:
Hisense Mexico S. de R.L. de C.V.
Blvd. Miguel de Cervantes Saavedra No 301
Torre Norte Piso 2, Col. Ampliación Granada Miguel Hidalgo, Ciudad de México, C.P. 11520
RFC: HME110512IY3
TEL: (52) (55) 5531-3515
Hisense, and any and all other Hisense product names, logos, slogans or marks are registered trademarks of Hisense Company Ltd. and its subsidiaries. All other trademarks are the property of their respective holders.

Disclaimer
Disclaimer: Subscriptions or other payments may be required to access content through some applications. Some or all of the included or downloaded application services in this Hisense device may not function depending on the Internet connection, local limitations of included applications or other reasons outside of Hisense’s control. HISENSE EXPRESSLY DISCLAIMS RESPONSIBILITY FOR ANY APPLICATION SERVICE FROM FUNCTIONING AT ANY TIME, FOR CONTENT  IN ANY APPLICATION SERVICE, FOR DISRUPTIONS OF SERVICE, LOCAL OR REGIONAL LIMITATIONS, WARRANTIES OF TITLE, NO INFRINGEMENT, AND FOR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. By purchasing this device, you accept such Disclaimer without any claim on Hisense at any time.

This Quick Setup Guide supports the following models: 50U6HF
Congratulations on the purchase of your Hisense TV! If you would like to know ‘all things Hisense’, contact us using the support info:
The model and serial number of the TV is located on the back and/or on one side of the TV. We recommend that you record this if you ever need service.

Country| Customer Care Center| Hisense Support Page| Register your TV
---|---|---|---
U.S.A| • Phone: 1-888-9358880
• Hours of Operation:
Monday – Friday: 9 AM to 9 PM EST   Saturday – Sunday: 9 AM to 6 PM EST
• Service Email:
Service@hisenseusa.com| http://www.hisense- usa.com/support/

| http://www.hisense-usa.com/support/register

CANADA| • Phone: 1-855-3447367
• Hours of Operation:
Monday – Friday: 8 AMto 8 PM EST
Saturday – Sunday: 9
AM to 6 PM EST
• Service Email:
canadasupport@hisense.com| http://www.hisensecanada.com/support/

| http://www.hisensecanada.com/support/productReg.asp

Disclaimer: This Quick Setup Guide is intended as a general guideline to help you set up your TV. Images throughout this document are for illustrative purposes only and may differ from the actual product.

What’s in the box

Your Hisense TV comes with the following items:

● TV
● Power cord
● Remote control
● 2 base stands| ● Quick Setup Guide (this document)
● 1 set of AAA batteries
● Important Safety Information and Warranty Card
● 4 screws
---|---

IMPORTANT:
To prevent accidentally discarding items that came with your TV, be sure to check ALL of the foam in the carton box.

• Please check foam for accessories before discarding.

You will also need the following items (which are not included) to set up your TV:

• Wireless router for Internet connectivity
• Phillips screwdriver to secure the TV stand
• Not all connection cables are included. Some cables are sold separately to connect external devices to the TV.
• Wall mount bracket and screws if you prefer to mount the TV on the wall

Getting started

Step 1. Attach stand or mount
Before you start using your TV, attach your TV stand or mount it on the wall.
CAUTION:

• Disconnect the AC power cord before installing a stand or a wall mount bracket.
• The display on your TV is fragile. Make sure the TV screen is not scratched or damaged by hard objects or from pressure.
• After the installation is complete, make sure the TV is steady on a table or firmly attached to a wall mount, before removing all protective film, if any.

Attach the TV stand
To attach the TV stand legs to your TV:

1.  Carefully place your TV face down on a clean, soft, flat surface.
2. Insert the TV Base Stand into the bottom slots on your TV.
3. Use the screws provided to secure each stand tightly.

Attach the wall mount bracket (not included)

Before you begin the third-party manufacturer instructions, be sure to do the following things:

1. Place the TV face down on a clean, safe and cushioned surface.
2. Remove the TV stand if you have already attached it.
3. Place spacers (not included) in the corresponding bracket holes.

CAUTION:

• Follow instructions provided with the wall mount bracket. If it is not correctly mounted, the TV may fall and cause property damage or personal injury.
• When you attach the mount, be sure to use spacers (provided by the third-party manufacturer) between the TV and the bracket.
• To prevent internal damage to the TV and to ensure it is mounted securely, be sure to use fixing screws (not included) that are 9.5 – 11.5 mm in length when measured from the attaching surface of the rear cover.

• We do not recommend hanging the TV on a slanted wall, and  when wall mounting make sure your television remains parallel to the wall and does not lean forward.

NOTE :

• If you have additional questions, please contact the wall mount manufacturer or the retailer from which you purchased the TV.
• The diameter and length of the screws differ depending on the wall mount bracket model.

Step 2. Connect devices to your TV
Check to ensure that you have connected the right cables to the right ports securely.
Loose connections can affect the quality of the picture image and color.

TV label| Port| Cable| External Equipment| Brief Description
---|---|---|---|---
ANT/CABLE| | Connect an outdoor VHF/UHF antenna.
HDMI IN| | | Connect a High Definition Multimedia nterface (HDMI)
cable from an external device.
AV IN| | Connect a composite video cable and left-right audio cables
from an external AV device.
DIGITAL AUDIO OUT| | Connect an optical cable from n externaldigital audio system.
HEADPHONE| | Connect a USB device for browsing photos, music and  ovies.
Hard disks with a total current consumption or impulse current consumption greater than 500mA are not supported.
USB| | Connect a USB device for browsing photos, music and  ovies.
Hard disks with a total current consumption or impulse current consumption greater than  500mA are not supported.
LAN| | Connect an Ethernet cable to access a network or the  Internet. The TV also has a wireless connectivity feature.

Step 3. Get to know controls
Control on the TV

Introduction
Unlock the power of your Hisense Fire TV with the included Voice Remote with Alexa.
Use your voice to watch live TV, search for titles, play music, switch inputs, control compatible smart home devices, and more. Say, “Alexa, play The Mandalorian on Disney+,” and Alexa will respond to your request. Switch inputs and go from watching your favorite TV show to the big game. You can also ask Alexa to check the weather, set timers and reminders, and more. Here are a few things that you can do with your Hisense Fire TV:

Live TV Controls
For supported apps that feature live N access, you can use Alexa to change channels or control playback for on-demand programming. You can also use Alexa to navigate to the Channel Guide and the Live tab.| “Go to [channel/network] on [app].” “Watch [channel/network].”
“Go to Channel Guide”
“Go to Live.”
Search for movies and TV shows
Alexa can find movies and N shows from a range of supported installed apps.| “Search for [titte]” “Find [title/genre].” “Show me [tv shows/movies] with [actor]”
Alexa Requests
See the responses on Fire N when you make an Alexa request| “Show me the weather.” “Show me my To Do List.” “Show me songs by [artist].” “Show me restaurants nearby.”
Control your TV
Aiexa can turn on your N and dive straight into your favorite movies and N shows with the sound of your voice.| “Alexa, turn on TV ”
“Alexa, increase the volume” “Aiexa, pause”

Get your remote ready

The following table shows the buttons on your remote control and describes what they are for.

1. POWER: Turn your TV on or off
2. Voice button: Hold down the Voice button to activate the microphone
3. Select: Confirm a selection or action
4. D-pad (up/down/left/right navigation buttons)
5. Back: Return to the previous place in the menu or app
6. REWIND: Rewind streaming video
7. PLAY/PAUSE: Pause or resume playback. This button is also used to activate and use the Live TV pause feature
8. VOLUME + / VOLUME -: Increase/decrease the volume
9. Guide: Open the Live TV Channel Guide
10. MUTE: Mute or un-mute the sound
11. App buttons: Quick access buttons to apps
12. Microphone: Receive the voice
13. HOME: Display your TV’s Home screen
14. MENU: The button for the Menu
15. FAST FORWARD: Fast forward streaming video
16. Channel ▲ / Channel ▼: Switch channel
17. Quick Settings: Activate quick settings overlay
18. Recents: Open a row of recently watched content so you can easily switch between content

NOTE:

• The picture is only for reference. Check information according to the actual remote control.

Insert the batteries
Remove the battery door and insert the two AAA batteries into your Alexa Voice Remote.
Important information about the remote and batteries

• Discard batteries in a designated disposal area. Do not throw them into a fire.
• Remove old batteries immediately to prevent them from leaking into the battery  compartment.
• If you do not intend to use the remote control for a long time, then remove the  batteries.
• Battery chemicals can cause a rash. If the batteries leak, clean the battery  compartment with a cloth. If chemicals touch your skin then wash it immediately.
• Do not mix old and new batteries.
• Only use new 1.5v alkaline or 1.2NiMH rechargeable AAA sized batteries. Do  not mix alkaline or rechargeable NiMH batteries.
• Do not continue using the remote if it gets warm or hot.
• Call our Support Center immediately on the support website.

Using your cable set-top box or satellite receiver remote as a ‘universal’ remote
If you prefer to use your Cable Set-top Box or Satellite Receiver Remote as a ‘universal’ remote, then visit the Support page to view a list of the codes.

Step 4. Power on the TV

Connect your power cord to the TV and plug it into a power outlet.
Your TV will display a launch screen showing the Hisense logo.

Step 5. Complete the first-time setup
The first time you turn on your TV, there is a guided setup to make it easy to connect your TV to the Internet and complete the setup of your TV.
Your TV will automatically pair with your new Alexa Voice Remote.

1. If there are issues with the remote pairing, you will be prompted to pair your remote by pressing the HOME button. If you continue to have issues, try reinserting or replacing your batteries.
2. Select your Wi-Fi network from the list of Wi-Fi networks displayed on the screen.

NOTE:

• If your Wi-Fi network is password protected, please have your Wi-Fi network password handy to connect your TV to the Internet. If your network is hidden, select the Join Other Network. If required, enter your network password using the on- screen keyboard.

Step 6. Enjoy your TV!
Now that you’ve completed the first-time setup, your Home screen is your starting point for using your TV. Your Hisense TV provides a variety of entertainment options, so you’ll always find something new. Use your TV to watch live channels, access video on demand to watch movies, and much more.

Troubleshooting

If you are having trouble with your TV, first try turning it off and on again. If this does not fix the problem, check the tips in the following table. If your problem is not listed in the following table,  then contact us at one of the phone numbers on Page 2.

outlet.
•  Press the Power button on the remote control to activate the unit from ‘Standby’ mode.
•  Check to see if the LED light is on or not. If it is, then the TV is receiving power.
I have connected an external source to my TV and I get no picture and/or sound.| •  Check for the correct output connection on the external source and for the correct input connection on the TV.
•  Make sure you have made the correct selection for the
input mode for the incoming signal.
When I turn on my TV, there is a delay for a few seconds before the picture appears. Is this normal?| •  Yes, this is normal. The TV is initializing and searching for previous setting information.
The picture is normal but there is no sound| •  Check the volume settings.
•  Check if ‘Mute’ mode is set to On.
Sound but no picture or black and white picture| •  If the picture is black and white, unplug the TV from the AC outlet and replug it after 60 seconds.
•  Check that the Color is set to 50 or higher.
•  Try different TV channels.
The sound and/or picture is distorted or appears wavy| •  An electric appliance may be affecting the TV. Turn off any appliances that are nearby and move it farther away from the TV.
•  Insert the power plug of the TV set into another power outlet.
The sound and picture is blurry or cuts out| •  If using an external antenna, check the direction, position and connection of the antenna.
•  Adjust the direction of your antenna or reset or fine tune the channel.
A horizontal or vertical stripe appears on the picture and/or the picture is shaking| •  Check if there is an appliance or electric tool nearby that is causing interference.
The plastic cabinet makes a “clicking” type of sound| •  The ‘click’ sound can occur when the temperature of the television changes. This change causes the television cabinet to expand or contract, which makes the sound. This is normal and the TV is OK.
The remote control does not work| •  Confirm that TV still has power and is operational.
•  Change the batteries in the remote control.
•  Check if the batteries are correctly installed.

Product Specifications

(1116 × 646 × 76 mm)
With Stand| 43.9 × 27.8 × 8.9 inches
(1116 × 705 × 226 mm)
Weight| Without Stand| 24.5 lbs (11.1 kg)
With Stand| 24.9 lbs (11.3 kg)
TV Stand Width(W × D)| 31.3 × 8.9 inches (794 × 226 mm)
Class| 50″
Active Screen Size (Diagonal)| 49.5 inches
Screen Resolution| 3840 × 2160
Audio Power| 10 W + 10 W
Power consumption| 140 W
Power Supply| 120 V ~ 60 Hz
Connectivity| Built-in Wireless feature (2×2 dual band)
Ports| 4 HDMI ports, 1 USB port, 1 LAN port for Ethernet, 1 Digital Audio Output, 1 RF Input, 1 Headphone Audio Output, 1 AV IN port
Receiving Channels| VHF: 2 – 13, UHF: 14 – 69, CATV: 1 – 125
Digital Terrestrial Broadcast (8VSB): 2 – 69 Digital cable (64/256 QAM): 1 – 135
Tuner Type| Frequency synthesized
Receiving System| Analog: NTSC
Digital: ATSC/QAM
Operating Temperature| 41°F – 95°F (5°C – 35°C)
Operating Humidity| 20% to 80% non-condensing
Storage Temperature| 5°F to 113°F (-15°C to 45°C)
Storage Humidity| 10% to 70%, non-condensing

Disclaimer: All products, product specifications, and data are subject to change without notice to improve reliability, function, design or otherwise.

Certification and Compliance

FCC Notice
This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this device does cause harmful interference to radio or television reception, which can be determined by turning the device off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the device and receiver.
• Connect the device into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

NOTE: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user’s
authority to operate the equipment.
The Wi-Fi Module complies with FCC radiation exposure limits set forth for an uncontrolled environment. This device should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body.

Declaration of Conformity
Trade Name: Hisense
Model: 50U6HF
Responsible Party: Hisense USA Corporation
Address: 7310 McGinnis Ferry Road, Suwanee, GA 30024
Telephone Number: 678-318-9060
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.

Dolby, Dolby Vision, Dolby Audio, and the double-D symbol are trademarks of Dolby Laboratories Licensing Corporation. Manufactured under license from Dolby  Laboratories. Confidential unpublished works. Copyright © 1992–2022 Dolby Laboratories. All rights reserved.

For DTS patents, see http://patents.dts.com. Manufactured under license from DTS Licensing Limited. DTS, DTS-HD Master Audio, DTS-HD, Virtual:X, and the DTS-HD logo are registered trademarks or trademarks of DTS, Inc. in the United States and other countries. © 2020 DTS, Inc.
ALL RIGHTS RESERVED.

NOTE:

• This product does not support decoding of DTS CD bitstreams. Playback of this format may produce undesirable noise.

Environmental Protection
This mark indicates that this product should not be disposed together with other domestic garbage, to avoid damage to the environment or human health due to the disposal of uncontrolled waste. Recycle it responsibly for promoting the sustainable reuse of material resources. To return your used device, please use the return systems available in your location or contact the vendor where you purchased your product they could take this product for recycling and protection of the environment.
©2021. All rights reserved.
Amazon, Fire, and all related marks are trademarks of Amazon.com, Inc. or its affiliates.
THIS PRODUCT IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR THE PERSONAL USE OF A CONSUMER OR OTHER USES IN WHICH IT DOES NOT RECEIVE REMUNERATION TO (i) ENCODE VIDEO IN COMPLIANCE
WITH THE AVC STANDARD (“AVC VIDEO”) AND/OR (ii) DECODE AVC VIDEO THAT  WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL ACTIVITY AND/ OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED TO PROVIDE AVC VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE.
ADDITIONAL INFORMATION MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE http://WWW.MPEGLA.COM

AMAZON TERMS & POLICIES
Before using Fire TV Edition, please read the terms located at www.amazon.com/deviceservices/support. Please also read all terms and policies for services related to Fire TV Edition, including but not limited to Amazon’s Privacy Notice located at www.amazon.com/privacy, Amazon’s Conditions of Use located at www.amazon.com/conditionsofuse, and any other terms or usage provisions available at www.amazon.com/deviceservices/support. All terms, rules, notices, policies, and provisions are, collectively, the “Agreements.” By using Fire TV Edition, you agree to be bound by the terms of the Agreements.

References

• . Spend less. Smile more.
• Privacy Notice - Amazon Customer Service
• Home - Hisense USA
• Patents - DTS
• USA Location information - USA.com
• amazon.com/

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