Snooker Modular Ice Machine Installation Guide

Snooker Modular Ice Machine

Important Information

Please pay attention to the following warning labels on the ice maker.

The label indicates a hazardous voltage. There is a risk of electric shock.

The label indicates a hazardous voltage. There is a risk of electric shock.

The label indicates rotating components inside. There is a risk of serious mechanical injury.

Instruction of symbols in this Manual

Warning sign, special attention is required.

Warning sign, special attention is required, and operation is prohibited.

Warning and safety instruction
This product cannot be used in outdoor environment.
This ice machine is not intended for use by children, and those with physical weakness, slow response, or mental disorders.

• The installation, repair or maintenance of this ice machine must be carried out by professional and qualified personnel, or electric shock, fire, personal injury may cause from incorrect operation.
• After the ice machine is delivered, please keep the machine still upright for more than 24 hours, to have the lubricant be fully precipitated before startup, otherwise the compressor may be damaged.
• When handling, keep the cabinet upright, with the inclination not exceeding 45 degrees. Do not invert the machine or lay it horizontally.
• This ice machine should not be placed in wet or easily splashed area.
• The grounding of this ice machine cannot be connected to gas pipe, water pipe, telephone line or lightning rods, etc.
• There are rotating components in this ice machine. Do not insert slim objects into ventilation or exhaust ports, or serious mechanical injury may occur.
• Do not store volatile or flammable substances in this ice machine, or it may result in explosion or fire.
• Do not store any sundries, or freeze any food in the ice bin. Keep the ice scoop clean.
• The ice machine must be placed on the floor sufficient to supports its weight.

Insufficient base may cause the equipment fall over and cause injury.

• There should be sufficient ventilation space around the ice machine. Keep good ventilation.
• Only the power supply specified on the machine nameplate can be used with this ice machine.
• The ice machine should be the only appliance plugged in the outlet. Do not plug in other appliances on the same power line of the ice machine.
• This ice machine cannot be connected to hot water.
• Socket for this ice maker must be reliably grounded and with leakage protection.
• The ice machine must be disconnected from power before manual cleaning, repairing and maintenance.
• Before cleaning, repairing and maintenance, the remaining ice in the ice bin should be removed from the ice machine to avoid contamination to ice.
• Do not splash water directly onto the surface of the ice machine during the cleaning process; otherwise it may cause short circuit, leakage or other faults.
• Flammable foaming agent is used during the foaming process. The ice maker should be disposed of and recycled by qualified personnel and institutions.
• The ice machine should be properly managed to ensure that children will not play with the machine.
• When the ice machine malfunctions, turn off the power and contact professional personnel for repairing

For the ice maker with flammable refrigerant R290:

• DANGER – RISK OF FIRE OR EXPLOSION. FLAMMABLE REFRIGERANT USED. DO NOT USE MECHANICAL DEVICES TO DEFROST REFRIGERATOR. DO NOT PUNCTURE REFRIGERANT TUBING.
• DANGER – RISK OF FIRE OR EXPLOSION. FLAMMABLE REFRIGERANT USED. TO BE REPAIRED ONLY BY TRAINED SERVICE PERSONNEL. DO NOT PUNCTURE REFRIGERANT TUBING.
•   CAUTION – RISK OF FIRE OR EXPLOSION. FLAMMABLE REFRIGERANT USED. CONSULT REPAIR MANUAL/OWNER’S GUIDE BEFORE ATTEMPTING TO SERVICE THIS PRODUCT. ALL SAFETY PRECAUTIONS MUST BE FOLLOWED.
• CAUTION – RISK OF FIRE OR EXPLOSION. DISPOSE OF PROPERLY IN ACCORDANCE WITH FEDERAL OR LOCAL REGULATIONS. FLAMMABLE REFRIGERANT USED.
• CAUTION – RISK OF FIRE OR EXPLOSION DUE TO PUNCTURE OF REFRIGERANT TUBING; FOLLOW HANDLING INSTRUCTIONS CAREFULLY. FLAMMABLE REFRIGERANT USED.

General
The ice machine is fully automatic. With proper installation and connection to potable water and power source, the ice making will start properly. When the ice cubes fill up the ice bin, the machine will automatically stop. The ice machine is generally used in the following and similar occasions.

• The kitchen area of a store, office or other workplace;
• Farm, hotel, car hotel and restaurant;
• Catering and similar non-retail occasions;
• This ice machine is not intended for used at home.

Installation
Location for Installation
The ice machine should be installed in a proper location meeting the following conditions:

• Indoor, not more than 2,000 meters above sea level.
• Ambient temperature: 5-40°C.
• Power supply: the rated voltage indicated on the machine nameplate ±6%.
• Water source: potable water, with water pressure from 1.3 Bar to 5.5 Bar; water temperature: 5-35°C.
• The ice machine should be kept away from heat sources, and should not be operated at extremely high temperature or low temperature environment, and should avoid direct sunlight.
• There should be sufficient ventilation space around the ice machine and keep good ventilation; the distance from the ice maker to the wall should be no less than 10 inches for the front, 5 inch for the sides, and 8 inches for the rear.
• The ice machine must be placed on a floor sufficient to support its weight.
• Socket for the ice maker must be reliably grounded and with leakage protection.
• Proper floor drainage must be provided near the installation location of the ice.

machine.
Schematic Diagram of Installation

Installation Steps

1. Check if the ice machine is in good condition and the accessories are complete; check the machine model and the machine nameplate.

2. Clean the ice bin and the food area inside with a sponge soaked in warm water and baking soda. Then wash and dry it with potable water.

3. Place the ice machine in the operation area; ensure that the machine is placed on a leveled floor. So as to ensure the water flows evenly on the evaporators

4. The compressor chamber is located at the back. The compressor and condenser are installed in it. For air cooled unit, it requires good ventilation. Therefore, the front and rear of the ice maker must have ventilation space of more than 10-12 in.

5. The bottom of the ice machine is equipped with adjustable legs for level adjustment and floor cleaning.

6. Connect the machine’s inlet water filter and water pipe referring to the schematic diagram of installation; if the installation site is already equipped with a drinking water system, the water filter may not be installed.
   Note : This machine is equipped with an inlet water filter. The filter will keep impurities from the water used as the machine is running. Generally, it needs to be replaced every month to every 3 months

7. Connect the machine to the water supply using the 3/4″ inlet pipe supplied with the machine. It is recommended to install a water valve (not supplied with this machine) on the water supply line.

8. Connect the drain pipe to the drain connection. In order to meet a good draining, it is recommended that the drain pipe should have a difference of level more than 1 in per yard; and confirm that the drain pipe is not blocked. It is recommended that the drain pipe be connected to an open drainage port.

9. Any joint in the drain pipe must not be higher than the machine drainage port; any joint in the drain pipe cannot be higher than the previous joint.

10. Confirm the power requirements stated in the machine nameplate; ensure that the power supply meets the requirements.

11. A circuit breaker or switch with leakage protector and reliably grounding is required.

12. Turn off the switch on the power line and connect the machine to the power source.

Startup and Operation

1. Before you start up the machine, please check and confirm
   • That the packaging tape inside the ice machine has been removed;
   • The accessories or items in the ice bin have been taken out;
   • The ice machine has been adjusted to a leveled state;
   • The water pipe has been connected and the water valve is open;
   • The plug has been connected to the power supply and the power switch is off.
   • The ambient temperature, water temperature, and pressure of the water supply meet the above requirements.
2. Start up: turn on the power switch. After power-on, the machine begins to make ice automatically.
3. For normal operation, please confirm:

✔ There is water in the water trough and no overflow occurs;
✔ The pump is working properly and water is flowing evenly on the evaporator;
✔ The compressor is running normally, the temperature of the evaporator and the ice making water is gradually decreasing;
✔ For air cooled machine, check the fan is running normally, and there is stable air flow in the inlet and outlet of the ice machine;
✔ The ice machine has no abnormal noise;
✔ The ice machine has no abnormal vibration;
✔ It takes about 10 to 20 minutes to make one batch ice, depending on the ambient temperature and the temperature of the water. The higher the temperature is, the longer the ice making will take;
✔ Ice cube can be properly defrosted from the machine.

Operation Instruction

• Startup: after proper installation, connect the water source and turn on the power supply, the machine will start working. Please confirm that the machine is operating normally when you turn it on for the first time. process, the water pump is turned off, the defrost valve is turned on, allowing the hot gas to enter the evaporator for about 1-2 minutes, the ice cubes slides from the evaporator into the ice bin

Note : In case of thunderstorm or lightening in the area or when not in use for a long time, disconnect the power and water source!

Warning : Do not put your hand into the ice bin during the harvest process, to prevent the ice to hit your hand!

• Self-check: with power on for the first time, the ice maker will do self-check and pump out remaining water.
• Preparing : after the ice machine is energized, the inlet valve opens and water will come inside the machine until it reaches high level;
• Ice making: after pre-cooling for 30 seconds, the water pump starts, the water flows through the evaporator smoothly and evenly, the ice cubes are gradually formed in the ice cube tray.
• Ice Harvest (Drop): after the ice making
• Shutdown : The ice maker will stop working when you click the “on/off” button on the panel during running process.
• Bin full stop : in the running state, with the ice bin filled to a certain height, the ice sliding board cannot be rebounded or reset because of the block of the freshly produced ice cubes, the ice maker will stop in 40 seconds.
• Repeat ice-making : when the blocking ice cubes are taken away, the ice maker will turn back to ice making process in a few seconds.

Instruction of Control Panel

1. LED Display:

   • Self-check Display “ini” code.
   • Preparing Counting seconds positively.
   • Ice making: Counting seconds positively as the water temperature decreases to 0ºC. Counting seconds down to 0 s after.
   • Ice Harvest: Counting seconds positively.
   • Clean: Display “CLE” during cleaning and descaling; Display “STL” during sterilizing; Display “rin” during rinsing

2. LED Lamps: Lights on during the related process.

3. Ice cube thickness adjustment: During the ice making process, if you are not satisfied with the ice thickness, press the Ice cube “–” button for 3 seconds, then click the button “+” or “-” on the panel to adjust the thickness of ice cube.
   Note : By clicking the “+” or “-“ button one time, the ice making time is extended or shortened by 1.5 minute

4. Cleaning: During the normal operation, hold the cleaning button for 3 seconds to enter the cleaning process. During the entire cleaning process, cleaning agents and disinfectants need to be put into the water trough. When the clean process is finished, the ice maker will go to ice making process.

5. Switch: When the device is powered, click the “Switch” button to switch OFF/ON the device.

6. Voice function (only for machines with voice function): The machine with voice announcement prompts will provide voice prompts for related operations.

7. Please open and close the ice bin door gently. Do not slam the door. After taken the ice cubes, please close the door.

8. If the ice maker is not in use for a long time, it should be energized and run for 2 to 4 hours every 2 months.

Other special protection – shutdown

• If the ice machine has not detected ice cube falling off in three cycles, it will shut down for safety protection. The ice maker needs to be checked.
• The ice machine detects that the ambient temperature is too high and will stop for safety protection.
• If the water-cooled ice machine detects an abnormity in water supply, it will stop for safety protection.
• The fault code and its comments are displayed as follows:

the water curtain is reset
E03| Ice Harvest Overtime| Sleeping mode
E04| High Temp. Fault| Sleeping mode
E05| Water Shortage Fault| Sleeping mode and retry every 30 mins

Maintenance

Note : Maintenance must be done by a qualified professional personal.
Warning : Before maintenance or manual clean, be sure to cut off the water source and power supply. pressure lower than the maximum allowed pressure. Do not flush the part above the water pump or the evaporator directly for water protection.

Exterior cleaning

• Frequently clean the environment around the ice machine to keep it clean. Do not block the vents.
• The outer enclosure should be cleaned with a mild detergent and then wiped clean. If necessary, use commercial stainless-steel cleaners and polishes.

Note : Stainless steel may rust without proper maintenance. Inlet water filter

• The filter element should be inspected regularly. It is recommended to replace filter element every month to every 3 months. Interior cleaning
• The inside of the ice storage bin can be washed directly with water pipes.
  Note : Check and confirm the water pressure lower than the maximum allowed pressure. Do not flush the part above the water pump or the evaporator directly for water protection.

Condenser

• For the air-cooled ice maker, the condenser should be cleaned every three weeks. Use a soft brush or a vacuum cleaner with a brush to brush it up and down along the find direction, to avoid damage to the fins and further affecting the cooling effect.
• The condenser filter should be cleaned every 2 weeks.

Note : Be careful when doing the condenser cleaning as the edges of the fins are sharp.

Water pipe

•  In order to ensure food safety, the water pipe of the ice machine should be cleaned regularly.
• Turn off the water and power supply, drain the residual water from the water trough, inlet pipe and drain pipe.

The maintenance of the ice machine is not covered by the manufacturer’s warranty!

Wintering
Clean Function

Note: Please empty the bin of ice in advance.
Note: Please clean and sterilizing the bin and do complete rinsing.
Note: Please clean and sterilizing the ice sliding board, water distribution pipe, water supply pipe, water pump, then do complete rinsing.

• Turn on the ice maker; push “clean” button for 3 seconds, the ice maker will get into clean process. Put in proper amount of clean solution manually followed by the clean and sterilizing process instruction.
• Push “clean” button. The ice maker will do auto clean for about 15 minutes. Please do spray cleaning to the evaporator at the mean time to insure a complete clean. When finished, the led display flashes “Clean” slowly again.

If the ice machine works abnormally, please confirm below before making a service call:

1. Check the water supply
   • whether there is water in the water trough;
   • whether the water pressure for the ice machine is 1.3 Bar to 5.5 Bar; the water temperature is 40-95°F (5-35 °C);
   • whether the water valve is open;
   • whether there is no water leakage;
2. Check the power
   • Turn off the water and power supply, drain the residual water from the water trough, inlet pipe and drain pipe.

The maintenance of the ice machine is not covered by the manufacturer’s warranty!

• Put in proper amount of sterilizing solution manually followed by the clean and sterilizing process instruction. Push the “clean” button again, the ice maker will do auto sterilizing for about 15 minutes. Please do spray sterilizing to the evaporator at the mean time to insure a complete sterilizing. When finished, the ice maker will get into rinsing process, the process will take about 5 minutes, and do 5 cycles rinsing.
• The ice maker will get back to do ice making as soon as the clean process end.
• Please throw away the next 5 batches ice in case of cleaner remained.

Service Call

• whether the panel display does not display the OFF standby state;
• If the LED on the display panel is blank or “OFF”, check whether the plug and socket are normal, and whether the power supply switch is ON.

3. Check nameplate and series number
   • Check the nameplate located on the side or back of the ice machine and record the model and series number of the ice machine.

Note: If the machine fails due to the user’s faults, such as no supply of water, electricity or environmental factors, rather than the fault of the ice maker, the door-to-door service will be charged

Common Faults and Troubleshooting

Fault

| Potential cause|

Troubleshooting

---|---|---
Not working

Indicator is “OFF”

| Power switch not turned on

Plug is loose

| Turn on the power switch

Check plug and socket

The display shows E04 high temperature

The display shows E06 high pressure protection

| The ambient temperature is too high

Condenser or air filter is dirty and blocked

High pressure switch wires fallen off

Fan does not start

| Normal working temperature range of 40-105°F (5-40 °C)

Clean the condenser and air filter.

Check and correct high-pressure switch wires

Check and correct the fan

Ice defrost abnormal| Ambient temperature too low

Defrost valve does not start normally

Ice thickness too thin or too thick

| Normal working temperature range of 40-105°F (5-40 °C)

Check and correct the defrosting valve Check and correct ice thickness setting

Poor transparency of ice cubes; ice cubes too thin or incomplete| Ice thickness too thin Water pressure too low Water temperature too high

Inlet water valve does not work

Inlet water valve is dirty and blocked

Water leaking

Inlet water filter has not been replaced for a long time

| Check and correct ice thickness setting

Check that the water supply pressure is

1.3 Bar to 5.5 Bar

Water temperature of 40-95°F (5-35 °C) Check and correct the inlet water valve Check whether water leaks and correct Check and correct the inlet water filter

Too slow in ice making| The condenser or air filter is dirty

High ambient temperature

Poor ventilation

Water temperature is too high

| Clean the condenser and filter screen

Normal working temperature range of 40-105°F (5-40 °C)

Check the environment around the ice machine

Check the water supply temperature of 40-95°F (5-35 °C)

Too much noise| The ice machine is not placed in a leveled foundation or the ice maker is not leveled.| Level the ice machine

Fault Codes And Troubleshooting Table

Code| Fault| Possible Cause| Inspection and Troubleshooting
---|---|---|---
E00| FAULT FREE| |
E01| ICE SKATING BOARD OR ICE FULL SWITHC FALUT|

1.  Ice skating board deformation.
2. The ice full switch is faulty or falls off.
3. There are ice or foreign objects caught between the ice- sliding board and the evaporator (between the ice molds) when starting up.
4. Wiring error or falling off.
5. Ice skating board magnets fall off.
6. The ice-sliding board is not returned.

|

1.  Replace the ice skating board or re- install the ice full switch. Judgment method: visual inspection.

2. Replace the ice full switch.
   Judgment method: open the ice skating board, connect the power, the fault code E01 displays, turn off the power, reset the ice skating board, connect the power again and E01 disappears. If it’s not the case, the ice full switch is faulty.

3. Remove ice or foreign objects, judgment method: visual inspection.

4. Reset the ice-skating board or reverse it.

5. Re-fix the magnet and replace the ice- skating board.

6. Correct the wiring.

Restart the machine after the above operations

E02| ICE MAKING OVER TIME|

1.  Water temperature sensor failure.

2. PC board failure.

3. Condensation temperature sensor failure.

4. The inlet valve is not properly closed.

5. Refrigeration system failure: the compressor breaks down

6. Refrigeration system failure: the cooling system is blocked.

7. Refrigeration system failure: refrigeration system leakage.

8. Refrigeration system failure:
   Defrost valve closes improperly.

9. Refrigeration system failure: the condenser and filter are blocked.

10. Refrigeration system failure: high ambient

temperature or poor ventilation.

| Replace the water temperature sensor, the condensing temperature sensor and the PC board in order, restart the ice machine and test whether the ice is normal.
E03| ICE UNLOAD OVER TIME|

1.   Ice full sensor failure.
2. Insufficient water supply during ice making.
3. Poor cooling effect (no ice, or ice plate is not formed, compressor failure).
4. Wiring error.
5. The pump is broken or blocked.
6. The spray pipe is blocked.
7. Refrigeration system failure: defrosting valve failure.
8. The water level sensor is broken or blocked (sink water shortage).
9. The ice thickness is improperly set, the ambient temperature is too low, or the ice is too thick.
10. Drain valve failure. (water shortage in the sink, the ice in the evaporator is too thin or doesn’t exist)
11. The machine leaks water. (water shortage in the sink, the ice in the evaporator is too thin or doesn’t exist)

|

1.  Replace the ice full switch.
   Judgment method: open the ice shield and start the ice machine. If E01 is not displayed, ice full sensor cannot be released, the fault occurs.

2. Check if the inlet battery valve is working properly, or the water pressure is normal. Then replace the ineffective device, adjust the water pressure or add booster pump:
   Judgment method: visual inspection

3. Check if the compressor works during the ice making process, or there is ice on the evaporator. If the compressor fails, replace the compressor.

4. Correct the wiring.

5. Clean the pump.

6. Clean or replace the spray pipe.

7. Replace the defrosting valve.

8. Clean or replace the water level sensor.

9. Adjust the ice thickness to the appropriate level.

10. Replace the drain valve.

11. Repair the leak.

Restart the machine after the above operations.

E04| HIGH TEMP. FAULT|

1. The fan does not turn. (air- cooled type)
2. Refrigeration system failure: no cooling water or little water flow.
3. Refrigeration system failure: the condenser and filter screen are blocked. The ventilation is not proper. Too close to the heat source.
4. Refrigeration system failure: condensing temperature sensor failure.
5. Refrigeration system failure: improper setting of condensing pressure regulating valve.
6. Refrigeration system failure: Refrigeration system pipe is blocked.
7. Refrigeration system failure: the cooling water temperature is too high.

|

1.  Check whether the fault comes from fan or PC board. Check if there is voltage output on the fan terminal of the PC board with a multimeter. If not, the fault belongs to the PC board.
2. Visually check if the cooling water is normal.
3. Restart the ice machine after the above operations.
4. Replace the condenser temperature sensor.
5. Adjust the condensing pressure regulating valve.
6. Replace the capillary.
7. Replace the cooling water source with low water temperature.

E05| WATER SHORTAGE FAULT|

1. Inlet valve failure, or PC board failure
2. Insufficient water pressure
3. Drain valve failure (normally open, all-in- one machine does not have the problem)
4. There is a leak in the sink
5. The water level sensor is faulty or blocked. The water tank without water
6. Wiring error.

|

1. Check if there is voltage output at the output terminal of the inlet valve with a multimeter. If there is output without water, the inlet valve is faulty. If the output terminal has no output, the PC board is faulty.
2. Check the water inlet pressure, judgement method: visual, solution: adjust the water pressure, or add a booster pump
3. Check the drain valve and visually check if the drain valve is draining regularly.
4. Visually inspect the sink for leaks.
5. Clean up and replace the water level sensor.
6. Correct the wiring.

Restart the machine after the above operations.

E06| OVER- PRESSURE FAULT|

1. Electrical failure: the fan does not turn (air-cooled model).
2. Electrical failure: no cooling water or little water flow.
3. Electrical failure: wiring error.
4. Refrigeration system failure: the condenser is blocked or the ventilation is not smooth, or too close to the heat source.
5. Refrigeration system failure: condensation sensor failure.
6. Refrigeration system failure: improper setting of condensing pressure regulating valve.
7. Refrigeration system failure: Refrigeration system pipe is blocked.
8. Refrigeration system failure: the cooling water temperature is too high.
9. Refrigeration system failure: too much refrigerant.

|

1. Check whether the fault comes from fan or PC board. Check whether there is voltage output on the fan terminal of the PC board with a multimeter. If there is no output, the PC board is faulty. If there is voltage output but fan does not turn, the fan is faulty. Replace the failed device to solve the problem
2. Visually check if the cooling water flow is normal.
3. Correct the wiring.
4. Clean the condenser and filter screen. Improve the ventilation conditions. Keep away from the heat source.
5. Replace the condensing temperature sensor.
6. Adjust the condensing pressure regulating valve.
7. Replace the capillary.
8. Change the cooling water temperature and replace the cooling water source.
9. Readjust the amount of refrigerant. Restart the machine after the above operations.

E07| CONDENSER SENSOR OPEN CIRCUIT FAULT|

1. Condensing temperature sensor failure.
2. The wiring is loose or broken.
3. Wiring error.

|

1. Replace the condensing temperature sensor.
2. Replace the condensing temperature sensor.
3. Correct the wiring.

E08| CONDENSER SENSOR SHORT CIRCUIT FAULT|

1. Condensing temperature sensor failure.
2. Wiring error.

|

1. Replace the water temperature sensor.
2. Correct the wiring.

E09| EVAPORATOR SENSOR OPEN CIRCUIT FAULT|

1. Water temperature sensor failure.
2. The wiring is loose or broken
3. Wiring error.

|

1. Replace the water temperature sensor.
2. Replace the water temperature sensor.
3. Correct the wiring.

E10| EVAPORATOR SENSOR SHORT CIRCUIT FAULT|

1. Water temperature sensor failure.
2. Wiring error.

|

1. Replace the water temperature sensor
2. Correct the wiring

E11| POOR REFRIGERATI ON EFFECT|

1. Inlet valve failure
2. Refrigeration system failure: the compressor breaks down.
3. Refrigeration system failure: the cooling system is blocked.
4. Refrigeration system failure: refrigeration system leakage.
5. Refrigeration system failure: defrost valve is not closed properly
6. Refrigeration system failure: the condenser and filter screen are blocked.

|

1. Replace the inlet valve.
2. Replace the compressor.
3. Replace the capillary.
4. Look for leaks, refill the refrigerant after repair.
5. Replace the defrost valve.
6. Clean the condenser and filter.

E13| WATER LEVEL CONTROL FAULT|

1. Water lever sensor failure
2. Drain valve failure
3. Water pump failure
4. Draining system jam

|

1. Check the water level sensor stuck or not then set it in correct position or replace it.
2. Check the drain valve and clean or replace it.
3. Check the cable of the pump connected to the PC board well or not or replace water pump.
4. Clean or re-pipe the draining system

Limited Warranty Statement

Unless otherwise stated, Glace Bay Enterprises Inc, (GBE) warrants to the original purchaser of new, qualified Snooker Ice Machine units (and all parts thereof), that such equipment will be free from defects in material and workmanship for a period of one-year parts and labor, and three years on parts and compressor from the date of paid invoice.
If a qualified product is found to be defective during this period, GBE will repair the defective unit, replace any defective parts or replace the defective unit at its sole discretion.
The obligation of GBE under this warranty is limited to the repair or replacement of parts, components, or assemblies that in the sole opinion of GBE are defective. This warranty is further limited to the cost of parts, components or assemblies and standard straight time labor charges (excluding the compressor warranty) at the servicing location. Time and hourly rate schedules, apply to all service procedures. Additional expenses including without limitation, travel time, overtime premium, material cost, accessing or removal of the Ice Machine, or shipping are the responsibility of the purchaser, along with all maintenance, adjustments, cleaning, and ice purchases. The labor warranty shall include standard straight time labor charges at the product location only and shall exclude charges for travel time, mileage or other premium charges. Any labor service required to fulfill the warranty obligation must be performed by a refrigeration service qualified and accepted by GBE and/or the local GBE’s Distributor. GBE’s liability under this warranty shall in no event be greater than the actual purchase price paid by purchaser for the Ice Machine. Warranty is valid in Continental United States and Canada.
At any time during the warranty period, GBE may request the customer to submit documentation of the issue, including but not limited to proof of purchase, proof of maintenance, photos or documentation from a licensed contractor, such as but not limited to, a licensed electrician or plumber. Any documentation requested must be submitted prior to a warranty claim being processed. Should the documentation be received after 5 business days of the original request and the warranty period ended within that time frame, it is at GBE’s discretion to continue to honor the claim.

Warranty Limitations

GBE will not warranty coverage for component failure or other damage that arise under the following conditions:

• Failure to install and/or use the unit within proper operating conditions specified by GBE.
• Units plugged into an extension cord.
• Failure to properly maintain the unit. This includes, but is not limited to, basic preventative maintenance such as cleaning the condenser coil.
• Improper water pressure or temperature, or failure to use and maintain a water filter.
• Products sold or used outside of the 48 contiguous states.
• Any damage that occurs as a result of negligence or improper handling.
• Overloading or improper loading of the unit in a manner that prevents proper airflow.
• Units stored and / or used outside or in a non-controlled environment.

This warranty excludes failures do to fire, lightening, flood, acts of God, handling, misuse, abuse and low voltage.
Additionally, no claims can be made against this warranty for spoilage of products, loss of sales or profits or any other consequential damages.
Normal wear type parts, such as light bulbs and gaskets, are not included in warranty coverage.
All equipment must be plugged directly into a standard wall outlet with an appropriately sized dedicated breaker. Multiple pieces of equipment plugged in on the same circuit (this means sharing the same breaker) will void the warranty. Any item plugged into a surge protector or an extension cord will void the warranty. Any item operated on a generator or in an outdoor environment will be subject to having the warranty be voided. GBE has the right to request the customer to have a licensed electrician verify all electrical supply before sending a technician to evaluate the equipment. Improper or inadequate power (voltage) supply will void the warranty.
This warranty is NOT transferable or assignable and applies only to the original verified purchaser.

Residential Customers

GBE assumes no liability for parts, labor or replacement coverage for component failure or other damages resulting from installation in non- commercial or residential applications beyond 30 days of the paid invoice.

IMPORTANT WARRANTY INFORMATION:
Condensers accumulate dirt and require cleaning every 30 days. Dirty condensers result in compressor failure, product loss, and lost sales. None of these are covered by warranty.
By keeping the condenser clean you will minimize your service expense and lower your electrical costs. Condensers require scheduled cleanings every 30 days or as needed. ‘

Air is pulled through the condenser continuously, along with dust, lint, grease, etc.…
In order for the unit to have proper airflow, we require 4 inch clearance around the unit. This does not alleviate cleaning the condenser every 30 days or as needed.

A dirty condenser can result in NON-WARRANTIED part and compressor failures, product loss and lost sales. None of these are covered by warranty.
Proper cleaning involves removing dust from the condenser. By using a soft brush or vacuuming the condenser with a shop vac, using CO2, nitrogen or pressurized air.
If you cannot remove the dirt adequately, please call your refrigeration service company. This is not covered by warranty.

The condenser looks like a group of vertical fins. You need to be able to see through the condenser for the unit to function at maximum capacity. Do not place filter material in front of the condensing coil. This material blocks air-flow to the coil similar to having a dirty coil.
Ice Machines require to be cleaned by a certified ice machine technician at a minimum every six (6) months, or sooner based on the location, using nickel safe cleaner for nickel plated evaporators and a stainless steel cleaner for stainless steel plated evaporators.

DISCLAIMER
We reserve the exclusive right to change or modify this warranty statement or any part herein at any time and without prior notice. Visit our website for the latest information.

Note: this Manual is subject to any technical change without further notice. Please refer to the nameplate on the product for exact information.

References

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