BANG OLUFSEN Beoplay EX In Ear Earphones Installation Guide
- June 10, 2024
- bang olufsen
Table of Contents
BANG OLUFSEN Beoplay EX In-Ear Earphones
Product Information
Beoplay EX
The Beoplay EX is a pair of wireless earphones that can be reset to factory settings in case of any troubleshooting issues. The earphones come with a charging case that has a maximum recommended charging adapter of 5V/3A. The earphones have a battery life of up to 2 hours on a 20-minute charge and take approximately 2 hours to charge fully. The earphones can be reset to factory settings by placing both earphones in the charging case, fully opening the charging case lid, and pressing and holding on the touch field on both the left and right earphones. After 6 seconds, Bluetooth pairing mode will be triggered, and factory reset will complete after 20 seconds.
Product Usage Instructions
Beoplay EX
How to Reset Beoplay EX to Factory Settings
- Place both earphones in the charging case and close the case lid.
- Fully open the charging case lid*.
- Press and hold on the touch field on both the left and right earphone.
- After 6 seconds, Bluetooth pairing mode will be triggered (light indicator flashing blue). Keep holding on the touch fields.
- Factory reset will complete after 20 seconds (light indicator flashing red).
- Note: Once the light indicator on the charging case has flashed red 5 times, it will turn off, and the factory reset has completed.
- Beoplay EX have now been reset and must be removed from the list of paired Bluetooth devices on your mobile device before being added again.
Be careful not to use force. Opening the lid more than 90 degrees may cause scratch marks on the charging case.
How to Charge Beoplay EX
- Charging the earphones
- Make sure that both earphones in the charging case. The light indicator will flash orange to indicate that they are charging.
- When Beoplay EX are fully charged (100% battery), the light indicator becomes solid green.
- Note: 20 minutes of charge gives up to 2 hours of playtime. The light indicator on the charging case will pulse orange when the earphones are charging.
- Charging the case
- Connect the USB-C cable to your charging case and to a power adapter or place it on a Qi-certified charging pad. The light indicator on the charging case will pulse orange to indicate that they are charging.
- The charging time is approximately 2 hours.
- When the charging case is fully charged (100% battery), the light indicator becomes solid green for 5 seconds.
- Note: The maximum recommended charging adapter is 5V / 3A.
How to Correctly Fit Beoplay EX
There are no specific instructions provided in the user manual for correctly fitting Beoplay EX. However, it is recommended to ensure that the earphones fit comfortably and securely in your ears for optimal sound quality and user experience.
Troubleshooting Steps
How do I reset my Beoplay EX to factory settings?
If you want to remove all paired Bluetooth devices or are experiencing issues
while trying to connect, you can reset Beoplay EX to factory settings as
described below:
- Remember to fully charge your Beoplay EX.
- Connect the USB-C cable to your charging case and to a charging adapter.
- An orange flashing light indicates that they are charging.
- The charging time is approximately 2 hours.
- When the charging case is fully charged (100% battery), the indicator becomes solid green for 5 seconds.
Note: The maximum recommended charging adapter is 5V / 3A.
- Place both earphones in the charging case and close the case lid.
- Fully open the charging case lid.
- Press and hold on to the touch field on both the left and right earphones.
- After 6 seconds, Bluetooth pairing mode will be triggered (light indicator flashing blue). Keep holding on to the touch fields.
- Factory reset will complete after 20 seconds (light indicator flashing red)
- Note: Once the light indicator on the charging case has flashed red 5 times, it will turn off, and the factory reset has been completed.
- Beoplay EX has now been reset and must be removed from the list of paired Bluetooth devices on your mobile device before being added again.
- Click here for instructions on how to establish a new Bluetooth connection.
- Be careful not to use force. Opening the lid more than 90 degrees may cause scratch marks on the charging case.
Beoplay EX charging instructions
Charging the earphones
- Make sure that both earphones in the charging case. The light indicator will flash orange to indicate that they are charging.
- When Beoplay EX are fully charged (100% battery), the light indicator becomes solid green.
- Note: 20 minutes of charge gives up to 2 hours of playtime. The light indicator on the charging case will pulse orange when the earphones are charging.
Charging the case
- Connect the USB-C cable to your charging case and to a power adapter or place it on a Qi-certified charging pad. The light indicator on the charging case will pulse orange to indicate that they are charging.
- The charging time is approximately 2 hours.
- When the charging case is fully charged (100% battery), the light indicator becomes solid green for 5 seconds.
- Note: The maximum recommended charging adapter is 5V / 3A.
How to correctly fit your Beoplay EX
Finding the perfect fit is one of the most important aspects of using your Beoplay EX. A perfect fit will provide you with the most comfort, security, sound quality, passive noise cancellation and great bass. Insert the earphones in your ear, then rotate them to find the most comfortable fit where the B&0 logo is leaning slightly forward, placing the microphone closer to the mouth.
Make sure to try out the different ear tips provided with the Beoplay EX. Included are 4 different silicone tips and 1 pair of Comply TrueGrip™ TWR-200-B tips with a built-in TechDefender™ guard that protects the sound tube from debris, wax and sweat.
The earphones should be worn properly to ensure that nothing covers the earphones. If not fitted properly, it can impact the sound quality, the microphones, and thereby also the ANC performance. Moreover, if not fitted properly, due to the built-in wear sensor in the earphones, the touch controls may be affected.