Prisual TEM-4K20N 4K NDI PTZ Camera User Manual

June 10, 2024
Prisual

TEM-4K20N 4K NDI PTZ Camera

Prisual 4K PTZ Camera

Product Information

  • Brand: Primal
  • Model: 4K PTZ Camera
  • Manual Version: English (V2.0)
  • Catalog:
    • 5 GUI Settings
    • 6 Network Function
    • 6.4.1 Setup IP Address
    • 6.4.2 Visit/Access Camera
    • 6.5 Camera Controlled by WAN
    • 7 Maintenance and Troubleshooting

This is a class A production camera. Electromagnetic radiation at specific frequencies may affect the image quality of TV in home environment.

Product Usage Instructions

Note: Electric safety installation and operation must accord with electric safety standard. Use caution to transport and avoid stress, vibration, or soakage in transport, storage, and installation. The polarity of the power supply plug drawing shows as below. The power supply of this product is +12V, the max electrical current is 2A. Please never power on before installation is completed. We are not responsible for any unauthorized modification or dismantling. Specific frequencies of electromagnetic field may affect the image of the camera!

Packing List

When you unpack, check that all the supplied accessories are included:

Name Quantity
Camera 1
AC Power Adaptor 1
Power Cable 1
RS232 Cable 1
Remote Control 1
User Manual 1

Quick Start

  1. Please check connections are correct before starting.
  2. Connect the power adapter to the power connector on the rear panel of the camera. The power indicator on the front panel of the camera is on.
  3. After the camera is powered on, it starts to initialize, right up to the limit position, and then both horizontal and vertical go to the middle position, the motor stops running, and the initialization is completed. (Note: If preset 0 is saved, PTZ will be moved to preset 0)

Prisual 4K PTZ Camera

www.prisual.us

Prisual 4K PTZ Camera

User Manual English (V2.0)
Copyright Notice
All contents of this manual, whose copyright belongs to our Corporation cannot be cloned, copied or translated without the permission of the company. Product specifications and information which were referred to in this document are for reference only. We may change, delete, or update any content at any time and without prior notice.
This is class A production. Electromagnetic radiation at specific frequencies may affect the image quality of TV in home environment.

Prisual 4K PTZ Camera

User Manual

Prisual 4K PTZ Camera

User Manual

1 Note
Electric Safety Installation and operation must accord with electric safety standard. Use Caution to Transport Avoid stress, vibration or soakage in transport, storage and installation. Polarity of Power Supply The power supply of this product is +12V, the max electrical current is 2A. Polarity of the power supply plug drawing shows as below.

material) damage. Make sure there is no obstacle within rotation range. Please never power on before installation is completed. Do not Dismantle the Camera We are not responsible for any unauthorized modification or dismantling.
Specific frequencies of electromagnetic field may affect the image of the camera!
2 Packing List

Installation Precautions Do not grasp the camera lens when carrying it. Don’t touch camera lens by hand. Mechanical damage may be caused by doing so. Do not use in corrosive liquid, gas or solid environment to avoid any cover (plastic
3 Quick Start

When you unpack, check that all the supplied accessories are included:

Name Camera AC Power Adaptor Power Cable RS232 Cable Remote Control User Manual

Quantity 1 1 1 1 1 1

  1. Please check connections are correct before starting.

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Prisual 4K PTZ Camera

User Manual

  1. Connect the power adapter to the power connector on the rear panel of the camera. The power indicator on the front panel of the camera is on.
  2. After the camera is powered on, it starts to initialize, right up to the limit position, and then both horizontal and vertical go to the middle position, the motor stops running, and the initialization is completed. (Note: If preset 0 is saved, PTZ will be move to preset 0)
    4 About Product
    4.1 Features 4K Ultra HD With a new generation of SONY 1/1.8-inch, maximum 8.42 million pixels high-quality UHD CMOS sensor, 4K (3840×2160) ultra-high resolution images are available. And backward compatible with 1080P, 720P and other resolutions. 60° Wide-angle Lens + 20x Optical Zoom Exclusively customized ultra-high resolution 4K super wide-angle lens, 20x optical zoom, horizontal field of view up to 60°. HDMI 2.0 Support HDMI 2.0 specification, can directly output 4K uncompressed digital video. Low Power Sleep Function It supports low-power sleep/wake-up and consumes less than 400mW in sleep mode. Built-in Gravity Sensor It supports image auto flip function for easy installation and use. Low Light The application of 2D and 3D noise reduction algorithm greatly reduces image noise. Even under the condition of ultra-low illumination, it still keep the picture clean and clear, and the SNR of image is as high as 55dB.

Multiple Interfaces It supports HDMI 2.0 HD output, and also equipped with 3G- SDI interface, the effective transmission distance up to 150 meters (1080P30). HDMI, 3G-SDI, USB 3.0, LAN can simultaneously output 4 channels of high- definition digital signals. Remote Control Through the RS232 and RS485 serial ports, the camera can be controlled remotely. Intelligent Exposure Effectively solve the impact of projection, TV and other equipment on the people who are photographing.

Product Specification

Name Camera
Signal System
Sensor Scanning Mode Lens Digital Zoom Minimum Illumination Shutter White Balance

4K Video Conference Camera
HDMI: 4K/60, 4K/50, 4K/30, 4K/25, 4K/59.94, 4K/29.97, 1080P/60, 1080P/50, 1080P/59.94, 1080P/30, 1080P/29.97, 1080I/60, 1080I/50, 1080I/59.94, 720P/60, 720P/59.94 3G-SDI: 1080P/60, 1080P/50, 1080P/30, 1080P/29.97, 1080P/59.94, 1080P/25, 1080I/60, 1080I/50, 1080I/59.94, 720P/60, 720P/59.94 1/1.8 inch, CMOS, Max Effective Pixel: 8.42M
Progressive
20x, f = 6.25mm ~ 125mm, F1.58 ~ F3.95
16x
0.5 Lux @ (F1.8, AGC ON)
1/30s ~ 1/10000s
Auto, Indoor, Outdoor, One Push, Manual, VAR

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Prisual 4K PTZ Camera

Backlight Compensation Digital Noise Reduction Signal Noise Ratio Horizontal Angle of View Vertical Angle of View Horizontal Rotation Range Vertical Rotation Range Pan Speed Range Tilt Speed Range
H & V Flip

Support 2D & 3D Digital Noise Reduction 55dB 60° ~ 3.5° 35.7° ~ 2.0° ±170° -30° ~ +90° 1.7° ~ 100°/s 1.7° ~ 69.9°/s Support

Image Freeze Number of Preset Preset Accuracy

Support 255 0.1°

USB Features Operate System Color System / Compression
Video Format
USB Audio USB Video Protocol UVC PTZ

Windows 7/8/10, Mac OS X, Linux, Android YUY2 / MJPEG / H.264 / H.265 YUY2:
max to 1080P@30fps H.264 AVC/SVC:
max to 4K@60fps MJPEG:
max to 4K@30fps
Support
UVC 1.1 ~ 1.5
Support

Network Features

Video Compression
Video Stream

H.264/H.265/MJPEG
First Stream, Second Stream

User Manual

First Stream Resolution
Second Stream Resolution
Video Bit Rate

3840×2160, 1920×1080, 1280×720, 1024×576, 960×540, 640×480, 640×360 1920×1080, 1280×720, 1024×576, 720×576 (50Hz support), 720×480 (60Hz support), 720×408, 640×360, 480×270, 320×240, 320×180
32Kbps ~ 51200Kbps

Bit Rate Type

Variable Rate, Fixed Rate

Frame Rate
Audio Compression

50Hz: 1fps ~ 50fps, 60Hz: 1fps ~ 60fps
G711A, AAC

Audio Bit Rate 96K, 128K, 256K

Protocols

TCP/IP, HTTP, RTSP, RTMP/RTMPS, ONVIF, DHCP, SRT, Multicast

Input/Output Interface

AUDIO IN Interface LINE OUT Interface
Communication Interface
Network Interface 3G-SDI Interface

1 x AUDIO IN: 3.5mm Audio Interface 1 x LINE OUT: 3.5mm Line Out Interface 1 x RS485: 2pin phoenix port, Max Distance: 1200m, Protocol: VISCA / Pelco-D / Pelco-P 1 x RS232 IN: 8pin Min DIN, Max Distance: 30m, Protocol: VISCA / Pelco-D / Pelco-P 1 x RS232 OUT: 8pin Min DIN, Max Distance: 30m, Protocol: VISCA network use only 1 x RJ45: 10/100/1000M Adaptive Ethernet Port, support PoE power supply 1 x 3G-SDI: BNC type, 800mVp-p, 75. Along to SMPTE 424M standard

HDMI Interface 1 x HDMI: Version 2.0

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Prisual 4K PTZ Camera

USB Interface Power Jack

1 x USB 3.0: Up to 4K@60fps compressed video and 1080P original video can be output
JEITA type (DC IN 12V)

Physical Parameter

Input Voltage
Current Consumption Operating Temperature Storage Temperature Power Consumption
MTBF

DC 12V / PoE (802.3af) 1.0A (Max) -10°C ~ 40°C -40°C ~ 60°C 12W (Max) 30000h

Size

168.4 x 141.5 x 164.5mm

Net Weight

1.35Kg

4.3 Interfaces and Buttons

4.4 Dimension

User Manual

Item 1 2 3 4 5 6 7 8 9 10 11 12

Name AUDIO IN Interface LINE OUT Interface System Select Switch
RS485 Interface RS232 IN Interface RS232 OUT Interface Network Interface
HDMI Interface USB 3.0 Interface 3G-SDI Interface DC 12V Interface
Power Switch
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Prisual 4K PTZ Camera 4.5 Remote Control

User Manual
Key Description 1. Standby Key Press this button to enter standby mode. Press it again to enter normal mode. Note: Power consumption in standby mode is approximately half of the normal mode 2. Number Key To set preset or call preset. 3. Key Used with other buttons. 4. Preset Key Set preset: Store a preset position. [SET PRESET] + Numeric button (0-9): Setting a corresponding numeric key preset position. 5. HOME Key Confirm menu, enter the submenu or the PTZ will back to the middle position after pressed it 6. Return Key Return back the last level menu 7. Zoom Key Slow Zoom: Zoom In [+] or Zoom Out [-] slowly Fast Zoom: Zoom In [+] or Zoom Out [-] fast 8. Left/Right Setting Key Press with 1 button and 2 button setting the direction of the Pan-Tilt. Simultaneously press L/R Set + 1[STD]:
set the Pan-Tilt turn the same direction as the L/R Set. Simultaneously press L/R Set + 2[REV]: set the Pan-Tilt turn the opposite direction as the L/R Set. 9. Focus Key Used for focus adjustment. Press [AUTO] adjust the focuses on the center of the object automatically. Press [MANUAL] adjust the focus on the center of the object manual. MANUAL button, and adjust it with [Far] (Focus on far object) and [NEAR] (Focus on near object). 10. Selection Key Press the button corresponding to the camera you want to operate with the remote controller. 11. #Key Used with other buttons. 12. IR Remote Control Key [
]+[]+[F1]: Address 1 []+[]+[F2]: Address 2 []+[]+[F3]: Address 3 [*]+[]+[F4]: Address 4
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Prisual 4K PTZ Camera

13. Reset Key Clear preset: Erase a preset position. [CLEAR PRESET] + Numeric button (0-9) Or: []+[#]+[CLEAR PRESET]: Erase all the preset individually. 14. PTZ Control Key Press arrow buttons to perform panning and tilting. Press [HOME] button to face the camera back to front. 15. Menu Key MENU: enter or exit OSD MENU. 16. Backlight Key BLC ON/OFF: Press this button to enable the backlight compensation. Press it again to disable the backlight compensation. NOTE: Effective only in auto exposure mode. If a light behind the subject, the subject
will become dark. In this case, press the backlight ON/OFF button. To cancel this function, press backlight ON/OFF button. 17. PTZ Reset Key Preset Pan/Tilt self-test. 18. Image Freezing Function Manually freeze: Open the freezing function after press the remote control [F4], display “Freeze” on the left upper corner character, after five seconds display disappear automatically. If you want to cancel the freeze, press [F4] key and then can return to normal, display “Unfreeze” on the left upper corner, after five seconds display will disappear automatically. Recalling the Preset image Freeze: By the OSD Menu “Image Freeze” to set recalling the preset image freeze function. After the function is opened, the screen will stay in before Recalling the Preset when Recalling the Preset, the screen can be switched to the preset position screen until the camera points to the preset position.
19. Shortcut Set [
]+[]+[1]: OSD menu default English []+[]+[3]: OSD menu default Chinese []+[]+[4]: Display current IP address []+[]+[6]: Quickly recover the default []+[]+[8]: View the camera version []+[]+[9]: Quickly set up inversion []+[]+[MANUAL]: Restore default IP address

The correspondence between the camera and Windows DB-9 pin:

Camera 1.DTR 2.DSR 3.TXD 4.GND 5.RXD 6.GND 7.IR OUT 8.NC

Windows DB-9 1.CD 2.RXD 3.TXD 4.DTR 5.GND 6.DSR 7.RTS 8.CTS 9.RI

The correspondence between the camera and the Mini DIN pin:

Camera 1.DTR 2.DSR 3.TXD 4.GND 5.RXD 6.GND 7.IR OUT 8.NC

Mini DIN 1.DTR 2.DSR 3.TXD 4.GND 5.RXD 6.GND 7.NC 8.NC

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VISCA Network

4.8 Serial Communication Control RS232 Communication Control The camera is controlled via RS232. The RS232 serial port parameters are as follows: Baud rate: 2400/4800/9600/38400; Starting Position: 1 bit Data bit: 8 bits Stop bit: 1 bit Check digit: None RS485 Communication Control Control camera via RS485, half duplex mode: Baud rate: 2400/4800/9600/38400; Starting position: 1 bit Data bit: 8 bits Stop bit: 1 bit Check digit: None After power on, the camera goes to the upper right limit and then back to the middle position. The zoom lens is pulled to the farthest position, auto focus, and the aperture is adjusted to the default value. If the camera has preset 0 saved, the camera will be set to position 0 after the initialization is completed. At this point, the user can use the serial port command to control the camera.

User Manual

GUI Settings

5.1 MENU
Press [MENU] button to display the main menu on the normal screen, using arrow button to move the cursor to the item to be set. Press the [HOME] button to enter the corresponding sub-menu.
MENU Exposure Color Image P/T/Z Noise Reduction Setup Communication Setup Restore Default

[Home] Enter [Menu] Exit

5.2 EXPOSURE

Move the main menu cursor to [EXPOSURE], and press [HOME] key enter the exposure page, as shown in the following figure.

EXPOSURE Mode ExpCompMode ExpComp Backlight Gain Limit Anti-Flicker Meter DRC

Auto On +1 Off 15 50Hz Average 0

Select Item Change Value [Menu] Back
Mode: Exposure mode, optional items: Auto, Manual, SAE, AAE, Bright. ExpCompMode: Exposure the compensation mode, optional items: On, Off (Effective only in Auto mode).

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ExpComp: Exposure the compensation value,

WB-Mode: White balance mode, optional

optional items: -7 ~ 7 (Effective only in ExpCompMode item to On).

items: Auto, Indoor, Outdoor, One Push, Manual, VAR.

Backlight: Set the backlight compensation,

RG Tuning: Optional items: 0 ~ +10 (Effective

optional items: On, Off (Effective only in Auto

only in Auto mode); -10 ~ +10 (Effective only in

mode).

One Push, VAR mode).

Bright: Intensity control, optional items: 0 ~ 17

BG Tuning: Optional items: 0 ~ +10 (Effective

(Effective only in Bright mode). Gain Limit: Maximum gain limit, optional items:

only in Auto mode); -10 ~ +10 (Effective only in One Push, VAR mode).

0 ~ 15 (Effective only in Auto, SAE, AAE,

Saturation: Optional items: 60% ~ 200%.

Bright mode).

Hue: Optional items: 0 ~ 14.

Anti-Flicker: Anti-flicker, optional items: Off,

AWB Sens: The white balance sensitivity,

50Hz, 60Hz (Effective only in Auto, AAE, Bright mode).

optional items: Low, Middle, High. RG: Red gain, optional items: 0 ~ 255

Meter: Optional items: Average, Center, Smart,

(Effective only in Manual mode).

Top.

BG: Blue gain, optional items: 0 ~ 255

Iris: Aperture value, optional items: F1.8, F2.0,

(Effective only in Manual mode).

F2.4, F2.8, F3.4, F4.0, F4.8, F5.6, F6.8, F8.0,

Color Temp: Optional items: 2500K ~ 8000K

F9.6, F11.0, Close (Effective only in Manual,

(Effective only in VAR mode).

AAE mode). Shutter: Optional items: 1/30, 1/60, 1/90, 1/100, 1/125, 1/180, 1/250, 1/350, 1/500, 1/725, 1/1000, 1/1500, 1/2000, 1/3000, 1/4000, 1/6000, 1/10000 (Effective only in Manual, SAE mode). Gain: Optional items: 0 ~ 7 (Effective only in Manual mode). DRC: DRC strength, optional items: 0 ~ 8.
5.3 COLOR
Move the main menu cursor to [COLOR], and press [HOME] key enter the color page, as

5.4 IMAGE

Move the main menu cursor to [IMAGE], and press [HOME] key enter the image page, as shown in the following figure.

IMAGE Luminance Contrast Sharpness Flip-H Flip-V B&W-Mode Gamma Style

7 7 Auto Off Off Off EXT Default

shown in the following figure.

COLOR WB Mode RG Tuning BG Tuning Saturation Hue AWB Sens

Auto +2 +1 110% 7 High

Select Item Change Value [Menu] Back

Select Item Change Value [Menu] Back
Luminance: Brightness adjustment, optional items: 0 ~ 14. Contrast: Contrast adjustment, optional items: 0 ~ 14. Sharpness: Sharpness adjustment, optional items: Auto, 0 ~ 15.

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User Manual

Flip-H: Image flipped horizontally, optional items: On, Off. Flip-V: Image Flip Vertical, optional items: On, Off. B&W-Mode: Optional items: On, Off. Gamma: Optional items: EXT, PC, 0.48, 0.5, 0.56, 0.63. Style: Optional items: Default, Norm, Bright, PC.

5.6 NOISE REDUCTION

Move the main menu cursor to [NOISE REDUCTION], and press [HOME] key enter the noise reduction page, as shown in the following figure.

NOISE REDUCTION

NR2D-Level

Auto

NR3D-Level

Auto

5.5 P/T/Z

Move the main menu cursor to [P/T/Z], and press the [HOME] key enter the P/T/Z page, as shown in the following figure.

P/T/Z SpeedByZoom AF-Zone AF-Sense L/R Set Display Info Image Freeze Digital Zoom Call Preset Speed Pre Zoom Speed

On Front High STD On Off Off 24 5

Select Item Change Value [Menu] Back
SpeedByZoom: The depth of field scale switch, optional items: On, Off. AF- Zone: Interested in focusing area, optional items: Front, Top, Center, Bottom. AF-Sense: Automatic focusing sensitivity options, optional items: Low, Normal, High. L/R Set: Optional items: STD, REV. Display Info: Optional items: On, Off. Image Freeze: Optional items: On, Off. Digital Zoom: Optional items: Off, 2x, 4x, 8x, 16x. Call Preset Speed: Optional items: 1 ~ 24. Pre Zoom Speed: Optional items: 0 ~ 7.

Select Item Change Value [Menu] Back

NR2D Level: 2D noise reduction, optional items: Off, Auto, 1 ~ 5. NR3D Level: 3D noise reduction, optional items: Off, Auto, 1 ~ 8.

SETUP

Move the main menu cursor to [SETUP], and press [HOME] key enter the setup page, as shown in the following figure.

SETUP Language DVI Mode Auto Scan Shoot Auto Inversion SDI-3G Mode Tally Mode

EN DVI Off Off LEVEL-A On

Select Item Change Value [Menu] Back
Language: Optional items: EN, Chinese, Russian. DVI Mode: Optional items: DVI, HDMI. Auto Scan Shoot: Optional items: On, Off. Auto Inversion: Optional items: On, Off. SDI-3G Mode: Optional items: LEVEL-A, LEVEL-B. Tally Mode: Optional items: On, Off.
5.8 COMMUNICATION SETUP

Move the main menu cursor to [COMMUNICATION SETUP], and press

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Prisual 4K PTZ Camera

[HOME] key enter the communication setup page, as shown in the following figure.

COMMUNICATION SETUP

Protocol

VISCA

V_Address

1

V_AddrFix

Off

Net Mode

Serial

Baudrate

9600

Select Item Change Value [Menu] Back

Protocol: Control protocol type, optional items: Auto, VISCA, PELCO-D, PELCO-P. V_Address: Optional items: 1 ~ 7. (Effective only in Auto, VISCA protocol). V_AddrFix: Optional items: On, Off (When set to On, useless in 88 30 01 FF Command). P_D_Address: Optional items: 0 ~ 254. (Effective only in Auto, PELCO-D protocol). P_P_Address: Optional items: 0 ~ 31. (Effective only in Auto, PELCO-P protocol). Net Mode: Set the serial port network control, optional items: Serial, Paral. Baudrate: Serial port baud rate, optional items: 2400, 4800, 9600, 38400.

RESTORE DEFAULT

Move the main menu cursor to [RESTORE DEFAULT], and press [HOME] key enter the restore default page, as shown in the following figure.

RESTORE DEFAULT

Restore?

No

User Manual
6 Network Function
6.1 Operating Environment Operating System: Windows 7/8/10, Mac OS X, Linux, Android Network Protocol: TCP/IP Client PC: P4/128M RAM/40G HDD/ support scaled graphics card, support DirectX 8.0 or more advanced version. 6.2 Equipment Installation 1) Connect video conference camera to your
internet or to your PC via network cable. 2) Turn on DC 12V power. 3) If the network connection is normal, the
connection light (green) at the network interface will light up within 5 seconds, and the data indicator (orange) will flash, indicating that the physical connection of the camera has been completed. 6.3 Internet Connection There are two main ways to connect video conference camera.
Connect by Network Cable

Change Value [Home] OK [Menu] Back

Restore: Confirm restore factory settings, optional items: Yes, No. Note: Press [HOME] button to confirm, all

Connect by Switch/Router 6.4 Camera Controlled by LAN

parameter restore default, include IR Remote address and VISICA address.

6.4.1 Setup IP Address

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If you don’t know camera IP, view as below: Method 1: Press * and # and 4 on remote controller one by one, the camera IP address will be shown on screen. Method 2: Connect camera to PC with network cable, use “upgrade_En.exe” to search for IP address.

User Manual
Method 2: Open “upgrade_En.exe”, change IP and click “Set”. After modified, the video conference camera will be restart.

Change IP address, two methods as below: Method 1: Login the web page, select “Network > Lan Settings”, change IP address, subnet mask and gateway. Click “Apply” and restart the camera.

Change IP address: Step 1 Search the IP address of camera.
Step 2 Select the camera IP of you want to change.
Step 3 Select the config dialog of upgrade applets.
Step 4 Change the IP address, netmask and gateway, then click “Set”.
Step 5 Finish.
6.4.2 Visit/Access Camera Input http://192.168.1.88 to IE (better with IE web browser, others will cause little latency), a login window pop up, input username: admin, password: admin, shown as below:

After login, shown as below: 11

Prisual 4K PTZ Camera

User Manual
6.5.2 Dynamic DNS Visit Camera Set domain name to camera, setup the parameter, then dynamic DNS can access camera. Access link: http://hostname: port number. For example, setup host computer name: youdomain.f3322.org, the camera port number is 89, the access link should be http://youdomain.3322.org:89.

If user first time use this camera by internet (only for new user), must install a player software (VLC). Please go to VLC website http://www.videolan.org/vlc/#download and Install the 32-bit VLC (player software). After installation, login again, will show as above.
6.5 Camera Controlled by WAN
6.5.1 Setup IP Controlled by Dynamic DNS
Two dynamic DNS: Dyndns.org, 3322.org. Router Port Mapping: Take Tenda router for example, enter the Router Home Page (interface page), select “Advanced”- “Virtual Server”, add a new port number in “Ext Port”, add a new port number in “Int port”, put camera IP address to “Internal IP”, then select “Save”, shown as below:

If the camera port default is 80, then unnecessary to input port number, use host name can access camera directly. 6.5.3 VLC Stream Media Player Monitor
Visit VLC Media Server Procedure Step 1 Open VLC media player. Step 2 Click “Media > Open Network Stream”,
or click “Ctrl + N”; as below:

Step 3 Input URL address: rtsp://ip: port number/1 (First stream); rtsp://ip: port number/2 (Second stream).
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B. PTZ Setup

RTSP port number default 554. If the camera port default is 80, then unnecessary to input port number of URL address.

User Manual

6.6 Camera Parameter Setup
6.6.1 Homepage Introduction
Menu All pages include two menu bars: Real time monitoring: displaying video image Parameter setup: with function buttons. A. Video Viewing Window Video viewing window must be same as video resolution, the bigger the resolution is, the bigger the playing area is. Double click viewing window, will show full- screen, double click again, will return to initialized size. Status bar in viewing window shown as below:

  1. Video playback pause button: control real-time video pause, stop the last picture, click recoverable video again.

  2. Audio control buttons: can adjust the volume or set silent mode.

  3. Full screen switch button.

  4. Pan and Tilt Control
    Up, Down, Left and Right arrows and the home button allow you to manually drive the camera to the desired position. 2) Zoom
    Zoom In and Zoom Out buttons allow for wide or narrow view of the space. 3) Focus
    Focus In and Focus Out buttons allow for fine manual focus adjustment if the camera has any problems auto focusing on the difficult object. 4) PTZ Speeds
    Pan speed can be set at any rate between 1 ~ 24, Tilt speed can be set at any rate between 1 ~ 20. Zoom and Focus speeds can be set at any rate between 0 ~

    1. PTZ Presets
      After manually setting up a shot that you would like to return to later, you can save presets for quick recall of these positions. Type a number between 0 and 254 into the Preset box.

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Click the “Set” button to save the current location with that preset number. Click the “Call” button to cause the camera to return to that position. This enables smooth, quick and convenient control without the need to manually drive the camera. You can set up preset that user want as below. Method 1: Type a number into the Preset box.

6.6.2 Video Settings

User Manual

Preset: Optional items: 0 ~ 254. Method 2: Type the name into the Presets Information.

Click “Set” button, when PTZ turn to other position, click “Call” button or click “No.” of the Presets Information, PTZ will turn back to preset position. 6) PTZ / OSD Dropdown From the dropdown menu, clicking the OSD option will open the on-screen display menu of the camera giving you control from within the IP interface. C. Language Selection
Click either “Chinese”, “English” or “Russian” to change the language of the webpage.

  1. Video Format Support 50Hz (PAL) and 60Hz (NTSC), and Dial Priority three formats. 2) Encode Level Support baseline, mainprofile, highprofile and svc-t four levels. 3) Encode Protocol Support H.264, H.265 and MJPEG three protocols.

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4) Resolution
First stream support 3840×2160, 1920×1080, 1280×720, 1024×576, 960×540, 640×480, 640×360. Second stream support 1920×1080, 1280×720, 1024×576, 720×576 (50Hz support), 720×480 (60Hz support), 720×408, 640×360, 480×270, 320×240, 320×180; The bigger resolution is, the clearer the image will be, more network bandwidth will be taken. 5) Bit Rate
The user can specify the bit rate. Generally speaking, the larger of the bit rate, the clearer of the image. However, the configuration of the bit rate needs to be combined with the network bandwidth. When the network bandwidth is narrow and the bit rate is configured larger, the video stream cannot be transmitted normally, and the visual effect is worse. 6) Frame Rate
User can specify the size of the frame rate, generally, the frame rate greater, the image more smooth; Frame rate is smaller, the more sense of beating. 7) I Key Frame Interval
Set interval between 2 I frame, the bigger interval is the response will be lower from viewing window. 8) Bit Rate Control
Code stream control way: Constant Bit Rate: Video coder will be coding according to preset speed. Variable Bit Rate: Video coder will adjust the speed based on preset speed to gain the best image quality. 9) Fluctuate Level
Restrain the fluctuation magnitude of variable rate, grade 1 ~ 6. 10) Slice Split Enable
Enable or disable slice split function.

User Manual 11) Split Mode Select split mode, optional items: Fixed blocks, Fixed bytes. 12) Slice Size Set the size of slice. 6.6.3 Image Settings

  1. Brightness Image bright 0 ~ 14, slider control, on the right shows the corresponding numerical. Default value is 7. 2) Saturation Saturation 0 ~ 14, slider control, on the right shows the corresponding numerical. Default value is 5. 3) Contrast Contrast 0 ~ 14, slider control, on the right shows the corresponding numerical. Default value is 7. 4) Sharpness Sharpness 0 ~ 15 and auto, slider control, on the right shows the corresponding numerical. Default value is auto.

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5) Hue Hue 0 ~ 14, slider control, on the right shows the corresponding numerical. Default value is 7. 6) Flip & Mirror Tick Flip to realize image upside down, tick mirror to realize image around the mirror. Default value is not tick. 6.6.4 Audio Settings

6.6.5 System Settings

User Manual

  1. Work Mode The default work mode is RTSP. Optional items: RTSP, SDK, Multicast. 2) Reboot Click the “Reboot” button, system restart. 3) Username and password The user can modify the password (letters and Numbers only). 6.6.6 Network Settings

  2. Audio Switch Enable or disable audio switch. 2) Audio Type Optional items: G711A, AAC. 3) Sample Rate Optional items: 44.1K, 48K. 4) Bit Rate Optional items: 96K, 128K, 256K. 5) Input Type Optional items: Line in. 6) Input Vol L The volume of the left channel. 7) Input Vol R The volume of the right channel. 8) ADTS Options Optional items: On, Off.
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Prisual 4K PTZ Camera

User Manual

  1. Lan Settings
    Default the IP address is 192.168.100.88, the MAC address cannot be modified.
  2. Port Settings
    A. HTTP Port
    IP address identifies the network device, the device can run multiple web applications, each network program using network port to transmit data, so data transmission to be carried out between the port and port. Port setting is to set up web server program using which port to transmit. When port mapping, need to be consistent with the port number (default port: 80). B. RTSP Port

(default value is 6688, then 6688 is the multicast port of the first stream; 6690 is the multicast port of the second stream). 8) SDK Settings
Turn On/Off active connection. Setting SDK address (default value is 192.168.100.138) and port (default value is 1234). 9) NTP Settings
Turn On/Off NTP time sync, main time show and sub time show. Setting NTP server address, time interval, main stream position and sub stream position.
6.6.7 Device Information
Display the current device information.

The video conference camera support RTSP protocol, use the VLC tools broadcast, default port: 554.

C. PTZ Port

Support TCP connection then control camera,

default port: 5678. D. UDP Port Support UDP protocol, default port: 1259. 3) Control Protocol Settings Setting the camera control communication protocol, include Visca address, Pelco-D

6.7 Download the Upgrade Program If you need the camera upgrade program, please contact the manufacturer.
7 Maintenance and
Troubleshooting

address and Pelco-P address. 4) RTMP(S) Settings
Setting the MRL of RTMP, select enable or disable video and audio. You can select control code stream of “On”, “Off”, “Video”, “Audio”

Camera Maintains If camera will not be used for a long time,
please turn off power switch, disconnect AC power cord of AC adaptor to the outlet.

between in the two streams.

Please use soft cloth or tissue to clean the

  1. RTSP Settings Turn On/Off RTSP auth. 6) ONVIF Settings Turn On/Off ONVIF and ONVIF auth. 7) Multicast Settings

camera cover. Please use the soft dry cloth to clean the
lens. If the camera is very dirty, clean it with diluted neuter detergent. Do not use any

Turn On/Off multicast. Setting the multicast

type of solvents, which may damage the

address (default value is 224.1.2.3) and port

surface.

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Prisual 4K PTZ Camera
Unqualified Application No shooting extreme bright object for a long
period of time, such as sunlight, light
sources, etc. No operating in unstable lighting conditions,
otherwise image will be flickering. No operating close to powerful
electromagnetic radiation, such as TV or
radio transmitters, etc.

Troubleshooting Image The monitor shows no image

  1. Check that the camera power supply is connected, the voltage is normal, and the power indicator light is always on.
  2. Turn off the power switch to check whether the camera is self-testing.
  3. Check the cable of video platform and TV whether correct connection.
    Sometimes without the image
    Check the cable of video platform and TV whether correct connection. Image have jitter when the camera lens at
    max multiple
  4. Check whether the camera installed position be stabled.
  5. Check whether have vibrating machinery or object near the camera.
    There is no video image in IE Browser
    Please visit VLC website (http://www.videolan.org/vlc) download and install the 32-bit VLC media player, after it installed, visit video conference camera will have normal image display.

User Manual
Unable to access video conference camera
through IE Browser

  1. Using PC to access the network to test whether the network access can work properly, first of all, the network fault caused by the PC virus can be eliminated, until the PC and video conference camera can communicate with each other Ping.
  2. Disconnect the network, connect video conference camera and PC separately, and reset the IP address of PC.
  3. Check IP address, subnet mask, and gateway settings for video conference camera.
  4. Check whether the MAC address is conflicts.
  5. Check whether the web port is modified. The default is 80.
    Forget the IP address or login password
    Please remember (The default IP address: 192.168.100.88; default user name: admin; default password: admin). Control Remote control cannot control
  6. Check and replace the new battery for the remote controller.
  7. Check whether the camera working mode is correct.
  8. Check whether the address of remote control can match the camera.
    Serial port cannot control
  9. Check whether the camera protocol, address and baud rate such is the same.
  10. Check whether the control line is connected well.
    079.79.1100722_V2.0

18

References

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