LG 34WK95U LED LCD Monitor User Guide

June 10, 2024
LG

LG 34WK95U LED LCD Monitor

Product Information

LG LED LCD Monitor

The LG LED Monitor applies an LCD screen with LED backlights. The monitor comes in three models: 34WK95U, 34WK95UP, and 34BK95U. The monitor has a joystick button to control its basic functions, including powering on/off and volume control. It also has a Kensington security system connector, and it meets the specifications for wall mount plates or other compatible devices. You can download and install the latest drivers and software from the LGE website.

Product Usage Instructions

Assembling and Preparing

Before assembling and preparing the monitor, visit www.lg.com to learn about the license for your model. When assembling the monitor, handle it with both hands to prevent damage. Adjust the stand height and angle as needed. You can also connect the monitor to a table using the Kensington security system cable.

LICENSE
Each model has different licenses. Visit www.lg.com for more information on the license.

  • The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.
  • The SuperSpeed USB Trident logo is a registered trademark of USB Implementers Forum, Inc.
  • Thunderbolt and the Thunderbolt logo are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.

OPEN SOURCE SOFTWARE NOTICE INFORMATION

  • To obtain the source code under GPL, LGPL, MPL, and other open-source licenses, that is contained in this product, please visit http://opensource.lge.com.

  • In addition to the source code, all referred license terms, warranty disclaimers, and copyright notices are available for download.

  • LG Electronics will also provide an open-source code to you on CD-ROM for a charge covering the cost of performing
    such distribution (such as the cost of media, shipping, and handling) upon email request to [email protected].

  • This offer is valid for a period of three years after our last shipment of this product. This offer is valid to anyone in receipt of this information.

ASSEMBLING AND PREPARING

CAUTION

  • Always use genuine LG components to ensure safety and product performance.
  • The product warranty will not cover damage or injury caused by the use of unauthorized components.
  • It is recommended that use the supplied components.
  • If you use generic cables not certified by LG, the screen may not display or there may be image noises.
  • Illustrations in this document represent typical procedures, so they may look different from the actual product.
  • Do not apply foreign substances (oils, lubricants, etc.) to the screw parts when assembling the product. (Doing so may damage the product.)
  • Applying excessive force when tightening screws may cause damage to the monitor. Damage caused in this way will not be covered by the product warranty.
  • Do not carry the monitor upside down by just holding the base. This may cause the monitor to fall off the stand and could result in personal injury.
  • When lifting or moving the monitor, do not touch the monitor screen. The force applied to the monitor screen may cause damage to it.

NOTE

  • The components may look different from those illustrated here.
  • Without prior notice, all product information and specifications contained in this manual are subject to change to improve the performance of the product.
  • To purchase optional accessories, visit an electronics store or an online shopping site, or contact the retailer from which you purchased the product.
  • The power cord provided may differ depending on the region.

Supported Drivers and Software

You can download and install the latest version from the LGE website (www.lg.com).

Drivers and Software Installation Priority
Monitor Driver Recommended
OnScreen Control Recommended
Dual Controller Optional
LG Calibration Studio Optional

Product and Button Description

How to Use the Joystick Button
You can easily control the functions of the monitor by pressing the joystick button or moving it left/right/up/ down with your finger.

Basic Functions

LG-34WK95U-LED-LCD-Monitor-FIG-2

NOTE

  • The joystick button is located at the bottom of the monitor.

Moving and Lifting the Monitor

When moving or lifting the monitor, follow these instructions to prevent the monitor from being scratched or damaged and to ensure safe transportation, regardless of its shape or size.

  • Place the monitor in the original box or packing material before attempting to move it.
  • Before moving or lifting the monitor, disconnect the power cord and all other cables.
  • Hold the bottom and side of the monitor frame firmly. Do not hold the panel itself.
  • When holding the monitor, the screen should face away from you to prevent it from being scratched.
  • When transporting the monitor, do not expose the monitor to shock or excessive vibration.
  • When moving the monitor, keep it upright and never turn the monitor on its side or tilt it sideways.

LG-34WK95U-LED-LCD-Monitor-FIG-3

CAUTION

  • Avoid touching the monitor screen as much as possible.
  • This may result in damage to the screen or some of the pixels used to create images.
  • If you use the monitor panel without the stand base, its joystick button may cause the monitor to become unstable and fall, resulting in damage to the monitor or human injury. In addition, this may cause the joystick button to malfunction.

Installing on a Table

Lift the monitor and place it on the table in an upright position. Place the monitor at least 100 mm away from the wall to ensure sufficient ventilation.

LG-34WK95U-LED-LCD-Monitor-FIG-4

CAUTION

  • Unplug the power cord before moving or installing the monitor. There is a risk of electric shock.
  • Make sure to use the power cord that is provided in the product package and connect it to a grounded power outlet.
  • If you need another power cord, please contact your local dealer or the nearest retail store.

Adjusting the Stand Height

  1. Place the monitor mounted on the stand base in an upright position.
  2. Handle the monitor with both hands for safety.

WARNING
When adjusting the screen height, do not place your hand on the stand body to avoid injury to your fingers.

Adjusting the Angle

  1. Place the monitor mounted on the stand base in an upright position.
  2. Adjust the angle of the screen.
    The angle of the screen can be adjusted forward or backward from -5° to 15° for a comfortable viewing experience.

WARNING

  • To avoid injury to the fingers when adjusting the screen, do not hold the lower part of the monitor’s frame as illustrated below.
  • Be careful not to touch or press the screen area when adjusting the angle of the monitor.

Using the Kensington Lock

  • The connector for the Kensington security system is located at the bottom of the monitor.
  • For more information on installation and usage, refer to the Kensington lock owner’s manual or visit the website at http://www.kensington.com.
  • Connect the monitor to a table using the Kensington security system cable.

NOTE

The Kensington security system is optional. You can obtain optional accessories from most electronics stores.

Installing the Wall Mount Plate
This monitor meets the specifications for the wall mount plate or other compatible devices.

NOTE

  • The wall mount plate is sold separately.
  • For more information on installation, refer to the wall mount plate’s installation guide.
  • Be careful not to apply too much force while mounting the wall mount plate as it may cause damage to the screen.
  • Remove the stand before installing the monitor on a wall mount by performing the stand attachment in reverse.

Installing on the Wall
Install the monitor at least 100 mm away from the wall and leave about 100 mm of space at each side of the monitor to ensure sufficient ventilation. Detailed installation instructions can be obtained from your local retail store. Alternatively, please refer to the manual for how to install and set up a tilting wall mounting bracket.

  • To install the monitor to a wall, attach a wall mounting bracket (optional) to the back of the monitor.
  • Make sure that the wall mounting bracket is securely fixed to the monitor and to the wall.
Wall Mount (mm) 100 x 100
Standard screw M4 x L10
Number of screws 4
Wall Mount Plate (Optional) RW120

NOTE

  • A non-VESA standard screw may damage the product and cause the monitor to fall. LG Electronics is not liable for any accidents relating to the use of non-standard screws.
  • The wall mount kit includes the installation guide and all necessary parts.
  • The wall mounting bracket is optional. You can obtain optional accessories from your local dealer.
  • The length of the screw may differ for each wall mounting bracket. If you use screws longer than the standard length, it may damage the inside of the product.
  • For more information, please refer to the user manual for the wall mounting bracket.

CAUTION

  • Unplug the power cord before moving or installing the monitor to avoid electric shock.
  • Installing the monitor on the ceiling or on a slanted wall may result in the monitor falling off, which could lead to injury. Use an authorized LG wall mount and contact the local dealer or qualified personnel.
  • Applying excessive force when tightening screws may cause damage to the monitor. Damage caused in this way will not be covered by the product warranty.
  • Use the wall mounting bracket and screws that conform to VESA standards. Damage caused by the use or misuse of inappropriate components will not be covered by the product warranty.
  • When measured from the back of the monitor, the length of each installed screw must be 8 mm or less.

USING THE MONITOR

  • Illustrations in this manual may differ from the actual product. Press the joystick button, go to Settings Input, and then select the input option.

CAUTION

  • Do not press the screen for a prolonged time. This may cause image distortion.
  • Do not display a still image on the screen for a prolonged time. This may cause image retention. Use a PC screensaver if possible.
  • When connecting the power cord to the outlet, use a grounded (3-hole) power strip or a grounded power outlet.
  • The monitor may flicker when turned on in an area where the temperature is low. This is normal.
  • Sometimes red, green, or blue spots may appear on the screen. This is normal.

Connecting to a PC

  • This monitor supports the *Plug and Play feature.
  • Plug and Play: A feature that allows you to add a device to your computer without having to reconfigure anything or install any manual drivers.

HDMI Connection
Transmits digital video and audio signals from your PC to the monitor.

CAUTION

  • Using a DVI to HDMI / DP (DisplayPort) to HDMI cable may cause compatibility issues.
  • Use a certified cable with the HDMI logo attached. If you do not use a certified HDMI cable, the screen may not display or a connection error may occur.
  • Recommended HDMI cable types
  • High-Speed HDMI®/TM cable
  • High-Speed HDMI®/TM cable with Ethernet

DisplayPort Connection
Transmits digital video and audio signals from your PC to the monitor.

NOTE

  • There may be no video or audio output depending on the DP (DisplayPort) version of the PC.
  • Make sure to use the supplied DisplayPort cable of the product. Otherwise, this may cause the device to malfunction.
  • If you are using a Mini DisplayPort output graphics card, use a Mini DP to DP (Mini DisplayPort to DisplayPort) cable or gender that supports DisplayPort1.4. (Sold separately)

ThunderboltTM 3 ( ) Connection
You can connect your high-resolution display or high-performance data device to the monitor via a ThunderboltTM 3 ( ) port.

NOTE

  • The maximum data transmission rate of each port is 40 Gb/s.
  • Make sure to use a ThunderboltTM 3 ( ) certified cable. Otherwise, this may cause the device to malfunction.
  • ThunderboltTM 3 ( ) is supported in such environments as Windows 10 and Mac products.
  • In accordance with Mac, products may not support the recommended resolution or some features.

Connecting AV Devices

HDMI Connection
HDMI transmits digital video and audio signals from your AV device to the monitor.

NOTE

  • Using a DVI to HDMI / DP (DisplayPort) to HDMI cable may cause compatibility issues.
  • Use a certified cable with the HDMI logo attached. If you do not use a certified HDMI cable, the screen may not display or a connection error may occur.
  • Recommended HDMI cable types
  • High-Speed HDMI®/TM cable
  • High-Speed HDMI®/TM cable with Ethernet

Connecting Peripherals

USB Device connection
The USB port on the product functions as a USB hub.

NOTE

  • It is recommended you install all Windows Updates to keep your Windows up-to-date before connecting to the product for use.
  • Peripheral devices are sold separately.
  • A keyboard, mouse, or USB device can be connected to the USB port.
  • The charging speed may vary depending on the device.

LG-34WK95U-LED-LCD-Monitor-FIG-12

CAUTION

  • Cautions When Using a USB Device
  • A USB device with an automatic recognition program installed, or that uses its own driver, may not be recognized.
  • Some USB devices may not be supported or may not work properly.
  • It is recommended to use a USB hub or hard disk drive with power supplied. (If the power supply is not adequate, the USB device may not be recognized properly.)

Case 1: ThunderboltTM 3 ( ) Input
Peripheral devices connected to the USB IN port can be controlled from the PC.
If you change the input on the menu while a device is connected via the ThunderboltTM 3 ( ) port, then the device connected via the USB port may not work properly.

[To use Thunderbolt cable]
To use USB 3.0, connect the Thunderbolt cable from the monitor to your PC.
Set the USB Upstream menu in General to USB-C.

LG-34WK95U-LED-LCD-Monitor-FIG-13

Case 2: HDMI/DP (DisplayPort) Input
Peripheral devices connected to the USB IN port can be controlled from the PC.

[To use USB C-A cable]
To use USB 3.0, connect the USB C-A cable from the monitor to your PC.
Set the USB Upstream menu in General to USB-C.LG-34WK95U-LED-LCD-Monitor-
FIG-14

[To use USB A-B cable]
To use USB 2.0, connect the USB A-B cable from the monitor to your PC.
Set the USB Upstream menu in General to USB-B.

LG-34WK95U-LED-LCD-Monitor-FIG-15

Headphones Connection
Connect peripherals to the monitor via the headphones port.

NOTE

  • Peripheral devices are sold separately.
  • Depending on the audio settings of the PC and external device, headphones, and speaker functions may be limited.
  • If you use angled earphones, it may cause a problem with connecting another external device to the monitor.
  • Therefore, it is recommended to use straight earphones.

USER SETTINGS

NOTE
Your monitor’s OSD (On Screen Display) may differ slightly from that shown in this manual.

Activating the Main Menu

  1. Press the joystick button on the bottom of the monitor.
  2. Move the joystick up/down and left/right to set the options.
  3. Press the joystick button once more to exit the main menu.
Button Menu Status Description
**** Main menu disabled Enables the main menu.
The main menu enabled Exits the main menu.

(Hold down the button for more than 5 seconds to turn off the monitor. You can turn off the monitor this way at any time, including when the OSD is on.)



| **| Main menu disabled| Adjusts the monitor volume level.
The main menu enabled| Enters the Input features.
**
| Main menu disabled| Adjusts the monitor volume level.
The main menu enabled| Enters the Settings feature.
| | Main menu disabled| Displays the information on the current input.
The main menu enabled| Turns off the monitor.
**| Main menu disabled| Displays the information on the current input.
The main menu enabled| Enters the Picture Mode** feature.

Main Menu Features

LG-34WK95U-LED-LCD-Monitor-FIG-25

Main Menu Description
Input Sets input mode.
Power Off Turns off the monitor.
Settings Configures the screen settings.
Picture Mode Sets the picture mode.
Exit Exits the main menu.

Menu Settings

  1. To view the OSD menu, press the joystick button at the bottom of the monitor and then enter the Settings.
  2. Move the joystick up/down and left/right to set the options.
  3. To return to the upper menu or set other menu items, move the joystick to or press ( ) it.
  4. If you want to exit the OSD menu, move the joystick until you exit.

LG-34WK95U-LED-LCD-Monitor-FIG-27

NOTE

  • : On
  • : Off

Quick Settings

Settings > Quick Settings Description
Brightness ****

Adjusts the contrast and brightness of the screen.

Contrast
Auto Brightness| Optimizes the brightness automatically for surrounding illuminance.


Volume

| Adjusts the volume.
  NOTE

•    You can adjust Mute / Unmute by moving the joystick button to the Volume menu.

Input

Settings > Input Description
Input List Selects the input mode.



Aspect Ratio

| Adjusts the aspect ratio of the screen.
Full Wide| Displays the video in widescreen, regardless of the video signal input.
Original| Displays video according to the aspect ratio of the video signal input.
Just Scan| The aspect ratio is not adjusted from the original.
Cinema 1| Enlarges the screen with an aspect ratio of 21:9.
Cinema 2| Enlarges the screen with an aspect ratio of 21:9, including the black box at the bottom for subtitles.
PBP| Displays the screens of two input modes on one monitor.
Main/Sub Screen Change| Toggles between the main screen and sub-screen in PBP mode.
Main/Sub Sound Change| Toggles between the audio of the main screen and sub-screen in PBP mode.

[PBP]

LG-34WK95U-LED-LCD-Monitor-FIG-31

Picture
NOTE

  • The Picture Mode that can be set depends on the Input signal.

[Picture Mode on SDR (Non-HDR) signal]

Settings > Picture Description










Picture Mode

| Custom| Allows the user to adjust each element.
Vivid| Heightens contrast, brightness, and sharpness to display vivid images.
HDR Effect| Optimizes the screen for high dynamic range.
Reader| Optimizes the screen for reading documents. You can brighten the screen in the OSD menu.
Cinema| Optimizes the screen to improve the visual effects of a video.
sRGB| A standard RGB color space for the monitor and printer.
DCI-P3| Suitable for watching digital videos.
EBU| A standard TV PAL color space for broadcasting.
REC709| A standard HDTV color space for broadcasting.
SMPTE-C| A standard TV NTSC color space for broadcasting.
Color Weakness| This mode is for users who cannot distinguish between red and green. It enables users with color weaknesses to easily distinguish between the two colors.
Calibration 1| Adjusts to the last calibrated screen.
Calibration 2| Adjusts to the previously calibrated screen.
  NOTE

•    If the Picture Mode is changed in the DP (DisplayPort) input, the screen may flicker or the resolution of your PC screen may be affected.

•    Calibration 2 : Installation of LG Calibration Studio will enable this menu.

[Picture Mode on HDR signal]

Settings > Picture Description




Picture Mode

| Custom| Allows the user to adjust each element.
Vivid| Optimized the screen for HDR vivid colors.
Standard| Optimized the screen for HDR standard.
Cinema| Optimized the screen for HDR video.
  NOTE

•    HDR content may not display correctly depending on Windows 10 OS settings, please check HDR On/Off settings in Windows.

•    When the HDR function is turned on, the characters or picture quality may be poor according to Graphic card performance.

•    While the HDR function is on, screen flickering or cracking may occur when changing the monitor input or power on/off according to Graphic card performance.

Settings > Picture Description












Picture Adjust

| Brightness| ****

Adjusts the contrast and brightness of the screen.

Contrast
Auto Brightness| Optimizes the brightness automatically for surrounding illuminance.
Sharpness| Adjusts the sharpness of the screen.





SUPER RESOLUTION+

| High| Optimizes the screen for crystal-clear images. Best for high- definition video or games.
Middle| Optimizes the screen for comfortable viewing, with images at the middle level between the low and high modes. Best for UCC or SD videos.
Low| Optimizes the screen for smooth and natural images. Best for still images or images with less movement.
Off| Displays in the most common setting. Disables SUPER RESOLUTION+.
  NOTE

•    Because this is a function to increase the sharpness of low-resolution pictures, it is not recommended to use the function for normal text or for desktop icons. Doing so may result in unnecessarily high sharpness.



Black Level

| Sets the offset level

•    Offset: as a reference for a video signal, this is the darkest color the monitor can display.

High| Keeps the current contrast ratio of the screen.
Low| Lowers the black levels and raises the white levels from the current contrast ratio of the screen.
DFC| Adjusts the brightness automatically according to the screen.


Uniformity

| Adjusts uniformity of the image.
  NOTE

•    The Uniformity menu is activated only in Custom mode. Enabling Uniformity may reduce the overall brightness of the image.

Settings > Picture Description









Color Adjust

| ****


Gamma

| Mode 1,

Mode 2,

Mode 3

| The higher the gamma value, the darker the image becomes. Likewise, the lower the gamma value, the lighter the image becomes.
Mode 4| If you do not need to adjust the gamma settings, select Mode 4.




Color Temp

| Set your own color temperature.
Custom| The user can adjust it to red, green, or blue by customization.
6500K| Sets the screen color to a reddish tone.
7500K| Sets the screen color to between a red and blue tone.
9300K| Sets the screen color to a bluish tone.
Manual| Adjusts the color temperature in 500K increments. (Note that 9300K is supported rather than 9500K.)
Red/Green/Blue| You can customize the picture color using red, green, and blue colors.



Six Color

| Meets the user requirements for colors by adjusting the hue and saturation of the six colors (red, green, blue, cyan, magenta, and yellow) and then saving the settings.
Hue| Adjusts the tone of the screen colors.
Saturation| Adjusts the saturation of the screen colors. The lower the value, the less saturated and brighter the colors become. The higher the value, the more saturated and darker the colors become.




Response Time

| Sets a response time for displayed pictures based on the speed of the screen. For a normal environment, it is recommended that you use Fast. For a fast-moving picture, it is recommended that you use Faster. Setting to Faster may cause image sticking.
Faster| Sets the response time to Faster.
Fast| Sets the response time to Fast.
Normal| Sets the response time to Normal.
Off| Disables the feature.


Picture Reset

| ****

Do you want to reset your picture settings?

| No| Cancel the selection.
Yes| Returns to the default settings.

General

Settings > General Description
Language Sets the menu screen to the desired language.




SMART ENERGY SAVING

| Conserve energy by using a luminance compensation algorithm.
High| Saves energy using the high-efficiency SMART ENERGY SAVING feature.
Low| Saves energy using the low-efficiency SMART ENERGY SAVING feature.
Off| Disables the feature.
  NOTE

•     The value of energy-saving data may differ depending on panel and panel suppliers.

•      If you select the option of SMART ENERGY SAVING is High or Low , monitor luminance becomes higher or lower depending on the source.




Power LED

| Turns the power LED on the bottom of the monitor on or off.

NOTE

•     When the Power LED function is turned on, it operates as follows:

–  On Mode: White

–  Sleep Mode (Standby Mode): White Blinking

–  Off Mode: Off

Automatic Standby| The feature automatically turns off the monitor when there is no movement on the screen for a period of time. You can set a timer for the auto-off function. ( Off , 4 H , 6 H , and 8 H )
DisplayPort Version| Set DisplayPort Version to the same version as the connected external device. ( 1.4 , 1.2 , and 1.1 ) To use the HDR function, set it to 1.4.
Settings > General| Description
---|---








HDMI ULTRA HD Deep Color

| If the connected device supports Deep Color, sharper images are provided.
4 K @ 60 Hz Support Format (HDMI ULTRA HD Deep Color: On)


Resolution

| ****

Frame rate (Hz)

| Color Depth / Chroma Sampling
8 bit| 10 bit



3840 x 2160

| ****

59.94

60.00

| YCbCr 4:2:0
YCbCr 4:2:2
YCbCr 4:4:4| –
RGB| –
  NOTE

•    To use HDMI ULTRA HD Deep Color, turn this function “On”.

•    If the connected device does not support Deep Color, the screen or sound may not work properly. In this case, set this function to off.

•    The HDMI ULTRA HD Deep Color function can be set individually for each HDMI port.




Local Dimming

| Maximizes the contrast ratio by making the bright areas of the screen brighter and the dark areas of the screen darker.

NOTE

•    Turning this option Off may increase energy consumption.

Off| Disables the feature.
On| Enables Local Dimming.
Auto| Adjusts the contrast ratio automatically according to the screen for high dynamic range.
Buzzer| This feature lets you set the sound generated from Buzzer when your monitor powers on.
Settings > General| Description
---|---
OSD Lock| This feature disables the configuration and adjustment of menus.



USB Upstream

| Select the USB Upstream cable connection port to use the USB Hub of the monitor.
USB-C| USB Upstream operates via ThunderboltTM 3 ( ) port.
USB-B| USB Upstream operates via a USB UP port.
Information| The following display information will be shown; Serial Number , Total Power On Time , and Resolution.


Reset to Initial Settings

| ****

Do you want to reset your settings?

| No| Cancel the selection.
Yes| Returns to the default settings.

TROUBLESHOOTING

Nothing is displayed on the screen.

Is the monitor’s power cord plugged in?| •    Check if the power cord is correctly plugged into the power outlet.
Is the power LED on?| •    Check the power cable connection and press the power button.
Is the power on and the power LED displaying white?| •    Check that the connected input is enabled ( Settings > Input ).
Does the No Signal message appear or is the screen not displayed?| • This is displayed when the signal cable between the PC and the monitor is missing or disconnected. Check the cable and reconnect it.

•    If the screen is not displayed after reconnecting the signal cable, set it as below.

–  HDMI Input: Set HDMI ULTRA HD Deep Color to off in the monitor’s General settings.

–  DisplayPort Input: Set DisplayPort Version in the monitor’s General settings to the same version as the connected external device.

Is the Out of Range message being displayed?| •    This occurs when signals transferred from the PC (graphics card) are out of the horizontal or vertical frequency range of the monitor. Please see the Product Specification section of this manual to set the appropriate frequency.
Does the connected PC support ThunderboltTM 3 ( ) when the Thunderbolt cable is used?| •    Use the USB-C Cable (sold separately) for the PC that only supports the USB-C output.

•    Contact the manufacturer of the PC to see if the PC supports ThunderboltTM 3 ( ).

The screen display is unstable and shaky. / Images displayed on the monitor leave shadow trails.
Did you select the appropriate resolution?| •    If the selected resolution is HDMI 1080i 60/50 Hz (interlaced), the screen may be flickering. Change the resolution to 1080p or the recommended resolution.

•    Not setting the graphics card to the recommended (optimal) resolution may result in blurred text, a dimmed screen, a truncated display area, or misalignment of the display.

•    The setting methods may be different depending on the computer or operating system, and some resolutions may not be available depending on the performance of the graphics card. If this is the case, contact the manufacturer of the computer or graphics card for assistance.

Does image sticking occur even when the monitor is turned off?| • Displaying a still image for a prolonged time may cause damage to the screen, resulting in the retention of the image.

•      To extend the lifetime of the monitor, use a screensaver.

Are there spots on the screen?| •    When using the monitor, pixilated spots (red, green, blue, white, or black) may appear on the screen. This is normal for an LCD screen. It is not an error, nor is it related to the monitor’s performance.
Some features are disabled.

Are some functions not available when you press the Menu button?| •    The OSD is locked. Disable OSD Lock in General.
Do you see an “Unrecognized monitor, Plug and Play (VESA DDC) monitor found” message?
Have you installed the display driver?| •    Be sure to install the display driver from our website: http://www.lg.com.

•    Make sure to check if the graphics card supports Plug and Play function.

No sound from the headphone port.
Are images displayed without sound?| •    Make sure that the headphone port connections are made properly.

•    Try increasing the volume with the joystick.

•    Set the audio output of the PC to the monitor you are using. (The settings may differ depending on the operating system (OS) you use.)

4K/5K resolution is unavailable.
Did you check the cable connection?| •    Check if the cable is properly connected.

•    It is recommended to use the accessories supplied with the product.

Is the resolution and refresh rate set properly?| •    Set the proper resolution and refresh rate in the PC screen resolution settings or the player’s options menu.
Does the connected external device support 4K/5K resolution?| •    It is available only on external devices that support 4K/5K resolution.

•    Check if the connected external device supports 4K/5K resolution.

Is the HDMI ULTRA HD Deep Color function enabled? (In case of 4K)| •    Go to Settings > General > HDMI ULTRA HD Deep Color function to enable the function.
Did you set the DisplayPort Version to 1.4? (In the case of 5K)| • Go to Settings > General > DisplayPort Version to set the version to 1.4.

PRODUCT SPECIFICATION

Color Depth 8-bit / 10-bit color is supported.


Resolution

| ****

HDMI

| Max Resolution| 3840 x 2160 @ 60 Hz
Recommended Resolution| 3440 x 1440 @ 60 Hz


USB-C / ThunderboltTM 3 ( ) / DP

| Max Resolution| 5120 x 2160 @ 60 Hz
Recommended Resolution| 5120 x 2160 @ 60 Hz


Power Sources

| Power Rating| AC 100 ~ 240 V, 50-60 Hz, 2.3 A


Power Consumption

| Operating Mode: 80 W (Typical)* Off Mode: ≤ 0.3 W



Environmental Conditions

| Operating Conditions| Temperature| 0 °C to 40 °C
Humidity| Less than 80 %
Storing Conditions| Temperature| -20 °C to 60 °C
Humidity| Less than 85 %


Dimensions

| Monitor Size (Width x Height x Depth)
With Stand| 816.9 x 559.0 x 234.3 (mm)
Without Stand| 816.9 x 359.8 x 57.1 (mm)


Weight (Without Packaging)

| With Stand| 9.0 kg
Without Stand| 7.7 kg

  • Specifications are subject to change without notice.
  • The symbol means alternating current and the symbol means direct current.
  • The Operating Mode of Power Consumption is measured with the LGE test standard. (Full White pattern, Maximum resolution)
  • The Power Consumption level can be different by operating conditions and monitor settings.

Factory Support Mode (Preset Mode, PC)

HDMI


Preset Mode

| ****

Horizontal Frequency (kHz)

| ****

Vertical Frequency (Hz)

| ****

Polarity (H/V)

| ****

Remarks

---|---|---|---|---
640 x 480| 31.469| 59.94| -/-|
800 x 600| 37.879| 60.317| +/+|
1024 x 768| 48.363| 60.0| -/-|
1280 x 2160| 133.16| 59.928| +/+| PBP (5:9)
1920 x 1080| 67.50| 60| +/+|
2560 x 2160| 133.272| 59.978| +/+| PBP (5:5)
3440 x 1440| 73.68| 49.99| +/-|
3440 x 1440| 88.82| 59.97| +/-| HDMI Preferred timing
3840 x 2160| 67.50| 30| +/-|
3840 x 2160| 135| 60| +/+|

USB-C / ThunderboltTM 3 ( ) / DP


Preset Mode

| ****

Horizontal Frequency (kHz)

| ****

Vertical Frequency (Hz)

| ****

Polarity (H/V)

| ****

Remarks

---|---|---|---|---
640 x 480| 31.469| 59.94| -/-|
800 x 600| 37.879| 60.317| +/+|
1024 x 768| 48.363| 60.0| -/-|
1280 x 2160| 133.16| 59.928| +/+| PBP (5:9)
1920 x 1080| 67.50| 60| +/+|
2560 x 2160| 133.272| 59.978| +/+| PBP (5:5)
3440 x 1440| 73.68| 49.99| +/-|
3440 x 1440| 88.82| 59.97| +/-|
3840 x 2160| 65.688| 29.981| +/-|
3840 x 2160| 133.31| 59.997| +/-|
5120 x 2160| 65.72| 30| +/-|
5120 x 2160| 133.32| 59.999| +/-| USB-C / ThunderboltTM 3 ( ) / DP Preferred timing

HDMI Timing (Video)

Preset Mode| Horizontal Frequency (kHz)| Vertical Frequency (Hz)
---|---|---
480p| 31.5| 60
720p| 45| 60
1080p| 67.5| 60
2160p| 135| 60

  • The model and serial number of the product are located on the back and on one side of the product.
  • Record them below in case you ever need service.
  • Model
  • Serial No.

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