ROBATHERM UDS10VP Double-Skinned Hot Water Urns Instruction Manual
- June 11, 2024
- ROBATHERM
Table of Contents
UDS10VP Double-Skinned Hot Water Urns
Instruction Manual
UDS10VP,
UDS20VP,
UDS30VP| Version 3
---|---
UDB10VP,
UDB20VP,
UDB30VP| Version 1
PRODUCT FEATURES
- Mode selector switch for either variable or pre-set 95 °C temperature control
- 3 sizes available – 10, 20 & 30 litre approx. capacity
- Double skinned tank construction for safe side temperatures, less than 50 °C
- Long life concealed elements allowing easy cleaning inside the urn
- Sturdy stainless steel non-drip tap
- Twist-lock lid with steam vent
- Sight-glass with cup capacity graduations
- Boil-dry protection
- Optional accessory Hands-free Urn Tap
Lever model HF1 – see below
SPECIFICATIONS
Model| Power
(230V)| Size (mm)| Kg
---|---|---|---
| | W| D| H|
UDS10VP, UDB10VP| 2250W| 240| 240| 480| 4
UDS20VP, UDB20VP| 2250W| 330| 330| 550| 6
UDS30VP, UDB30VP| 2250W| 330| 330| 645| 7
*Specifications subject to change
PARTS INCLUDED
- One Hot Water Urn
- One Lid
- Instruction Manual
SAFETY INSTRUCTIONS
Read all Instructions and safety warnings prior to use. Keep user manual for
future reference.
Service and repair should only be performed by qualified technicians who have
read and understand this manual.
Personnel must be trained prior to operating this appliance.
This product is suitable for commercial use only.
This appliance should not be operated by persons (including children) with
reduced physical, sensory or mental capabilities, or lack of experience or
knowledge, unless they have been given supervision or instruction concerning
the safe use of the appliance by a person responsible for their safety.
Keep out of reach from children.
Avoid contact with the exterior of this appliance as surfaces can get hot.
Do not position appliances where hot surfaces may be accidently touched.
The appliance should be disconnected from all power and allowed to cool before
cleaning or servicing.
Regularly inspect the electrical supply cord and plug and discontinue use
immediately if damage is found. Return to manufacturer or authorised repairer
for repair prior to use.
This appliance contains no user-serviceable parts. Roband Australia, one of
our agents, or a similarly qualified person(s) should carry out repairs.
Keep cord away from heated surfaces.
Do not remove any cover panels from the appliance.
Roband will accept no liability if:
- Non-authorised personnel have tampered with the appliance
- The instructions in this manual have not been followed
- Non-original spare parts are used
- There is any damage to the unit
CLEANING & MAINTENANCE
CAUTION: Disconnect from power and allow to cool before cleaning.
The Urn is primarily intended for heating pure water only, and if so it can be
kept filled with water overnight when used often. If any other types of
liquids are being heated then the urn should be emptied daily, cleaned and
dried inside and out. Note that heating liquids other than water may void
warranty.
In bore water areas (i.e. where tap water contains excessive minerals), use
distilled or filtered water only. Otherwise rusting may occur. If the urn is
not being used the next day it is recommended that it is emptied, cleaned and
dried.
After long periods of non-use rinse the urn with clean water prior to
operation.
The inside of the urn should be checked regularly for any scale or other
crusty deposits that may build up, which are caused by minerals in the water.
The water should be checked from time to time to ensure no dust or small
insects have found their way in. To clean the inside of the urn use a non-
metallic scourer and soapy water, rinsing well with clean water. Build-up of
crusty deposits can be removed by filling the urn with a solution of 1 part
vinegar to 8 parts water and allowing it to soak overnight without turning the
urn on. After emptying, if any heat stains remain then rub some baking soda
onto it whilst still wet, leave for a 10 minutes and rub off. This should then
be followed by the usual clean with soapy water and a very thorough rinsing.
Ensure that the tap is flushed of any residue with clean water. In areas where
water has a higher mineral content then removal of scale and other deposits
will be required more often. Do not clean with the use of a water jet or
immerse in water. Do not use caustic or abrasive cleaning products as they
will damage the appliance. Wipe all surfaces of the appliance with warm soapy
water using a damp non-abrasive cloth. Regular cleaning will prevent a build-
up of oils and keep the appliance looking new.
NOTE: The black finish on UDB models is much more fragile than stainless
steel. Extra care is required when cleaning to avoid chipping or scuffing the
finish. Clean only with soapy water and a soft cloth. Do not use abrasive pads
or other cleaning agents.
INSTALLATION
Place the urn on a solid, flat level surface with the tap facing the user. It
is highly recommended to position the urn with the tap away from the edge of
the bench in order that
small children do not reach up and accidentally burn themselves. Before
connecting the urn to the power supply, ensure that the “ON/OFF” switch is set
to the “OFF” position and that the thermostat knob is rotated fully in an
anticlockwise direction to the lowest setting.
Connect the urn to a standard, single phase, 10A or 15A power point (use a
standard 13A or 16A power point for international models). We recommend that
the electrical circuit supplying the power point be protected by an approved
earth leakage device.
National Standards exist outlining the positioning, spacing and ventilation
requirements when installing new appliances. These Standards should be
consulted and new equipment should be installed accordingly. In any situation
where specifications allow a distance of less than 100mm we would still
recommend that a well-ventilated air gap of not less than 100mm be maintained.
If the machineis near particularly heat-sensitive materials common sense
should be employed in determining sufficient distancing.
Care has been taken when designing these machines to limit external surface
temperatures. In normal operation at 25°C the surface temperature of the body
should not exceed 60°C, due to the double-skinned design. Note that higher
temperatures will occur on the lid as the steam vapour rises – for this reason
we have placed additional warnings on the lid.
The Urns have been designed to be as safe as possible but, because these
machines are frequently placed in publicly accessible areas, it is recommended
that a Hazard assessment be carried out and additional signage or protection
be placed around the machine if warranted. Do not attach any other items to
this machine, or use contrary to what is described in this manual.
OPERATION
These Urns are primarily intended for heating clean pure water to a pre-set
temperature & maintaining that temperature. The Urns allow easy dispensing of
hot water into a cup for tea or coffee. If using liquids other than pure
water, then daily cleaning is a requirement (see Cleaning).
The urn features a special mode selector switch that allows either variable or
pre-set temperature control.
VARIABLE TEMPERATURE
CONTROL MODE
With the mode switch set to “VARIABLE”, a wide range of temperatures can be controlled via the graduated knob. Variable mode will suit those operators who require warm or boiling water for their special applications. We do not recommend continuous boiling as it is very wasteful in energy.
PRESET TEMPERATURE
CONTROL MODE
Switching the mode selector to “PRESET 95°C” will fix the temperature to about 95°C, the optimum temperature for most applications involving tea or coffee. Using Preset mode offers fast and easy setup, achieving consistent temperature every time. Note that, whilst in Preset mode, the knob will not alter the temperature of the water.
TROUBLESHOOTING
If the Urn is not heating then:
√ Check that the machine is plugged into the power point correctly and the
power is switched on.
√ Check that the electrical circuit supplying the power point has not tripped.
This could occur if:
o The circuit breaker has tripped. Too many machine’s connected to the circuit
will exceed the current limit. Remove some machines from the circuit and try
again.
o The Earth Leakage Device has tripped. It is normal for heating element
devices to leak some current through the insulation to Earth. If multiple
machines with heating elements are connected to the same circuit it could
exceed the leakage current limit. Remove some machine from the circuit and try
again.
√ Check that the Urn is switched to the ON position. The green pilot light
indicates the urn is on and power is available. If the green light is not on
check the power point is not faulty.
√ In Variable mode check that the Thermostat is turned on by rotating it
clockwise to an appropriate temperature setting. The amber pilot light
indicates the urn is heating.
√ If the unit has boiled dry, turn the machine off, allow to cool, tilt
backwards and press the reset button located on the base of the machine,
refill the machine with cold water and turn it back on. See Operation.
If the Urn boils continuously:
√ For Variable Mode turn down the thermostat to below 100°C and check whether
the amber pilot light turns off.
√ For Preset Mode check your altitude above sea level. The Preset thermostat
may boil continuously at high altitudes above 800m. This is because the
boiling point of water decreases as altitude increases. It is not possible to
recalibrate the internal thermostat for high altitude use. Use Variable Mode
only at high altitudes.
SPARE PARTS
Common|
---|---
EC0519| Plug & Cord – 10A
EC0385| Pilot Light – Green
EC0386| Pilot Light – Amber
EC0407| On/Off Switch
EC0457| MODE Selection Switch
MC1087| Tap Top Assembly (Top Only)
MC1088| Tap Assembly Complete
PC0589| Tap Tank Seal
PC0456| Plastic Tank Washer 8.2OD, 4.0ID
PC0060| Cord Clamp 10A
PC0453| Sight Glass Upper Mount
TC0037| Fixed Thermostat 95°C
TC0049| Boil Dry Cutout
PC0593| Push Rod – Boil Dry Cut-out
TS0025| Variable Thermostat & Knob
PC0591| Base Access Panel
PC0594| Dial / Knob Thermostat
UDS10VP
MS0458| Sight Glass Assembly 10L
PC0464| Base 10L
VS0253| Side Handle Kit 10L
VS0254| Lid Assembly 10L
TC0051| Thermal Fuse Link
UDB10VP
MS0458| Sight Glass Assembly 10L
PC0464| Base 10L
VS0253| Side Handle Kit 10L
VS0375| Lid Assembly 10L – Black
TC0051| Thermal Fuse Link
UDS20VP
MS0460| Sight Glass Assembly 20L
PC0457| Base 20L & 30L
VS0252| Side Handle Kit 20L & 30L
VS0251| Lid Assembly 20L & 30L
TC0052| Thermal Fuse Link
UDB20VP
MS0460| Sight Glass Assembly 20L
PC0457| Base 20L & 30L
VS0252| Side Handle Kit 20L & 30L
VS0376| Lid Assembly 20L & 30L – Black
TC0052| Thermal Fuse Link
UDS30VP
MS0539| Sight Glass Assembly 30L
PC0457| Base 20L & 30L
VS0252| Side Handle Kit 20L & 30L
VS0251| Lid Assembly 20L & 30L
TC0052| Thermal Fuse Link
UDB30VP
MS0539| Sight Glass Assembly 30L
PC0457| Base 20L & 30L
VS0252| Side Handle Kit 20L & 30L
VS0376| Lid Assembly 20L & 30L – Black
TC0052| Thermal Fuse Link
CIRCUIT DIAGRAM
WARRANTY
The warranty conditions set out below are in addition to any warranties
implied or governed by law. Roband Australia warrants that this appliance
shall be delivered free from defects in material and workmanship. The warranty
for this product is offered to the original purchaser, to be free of fault in
both workmanship and materials for a period of 12 months from date of
purchase. Roband’s obligations pursuant to this warranty are limited to the
repair or replacement of the defective goods or materials, at its discretion
and subject to the terms contained within this Warranty statement.
The following conditions apply:
The product must be installed, maintained and used under normal operating
conditions within the scope of the operating instructions.
All warranty claims must be submitted to Roband or an authorised Roband
dealer, and Roband authorisation must be granted prior to repairs being
carried out. Proof of purchase is required for any repair authorisation.
Warranty is back to base, meaning delivery to and collection of your product
to Roband or an authorized service agent is the responsibility of the
purchaser.
Where a product cannot be returned back to base, on-site warranty can be
arranged by prior agreement.
The following exclusions apply:
Claims or faults arising from misuse, neglect, transport damage or other
mechanical damage, including but not limited to; door’s, hinges & interlock
switches etc., other than those arising from manufacture or material defects.
Where relevant, glass, Teflon® and lamps are not included in this warranty and
RCD tripping due to moisture absorption by Tubular Heating Elements is not a
warranty fault.
Roband or any subsidiary company or Agent shall not be liable for loss of
profit or damage to other equipment and property except where it is in breach
of the guarantees provided in accordance with applicable legislation.
Roband reserves the right to reject a warranty claim if it is not satisfied
with the circumstances under which the fault occurred or where a product has
been altered from its original specification.
For on-site repairs outside of capital city metropolitan areas, travel costs,
service callout fee and related labour costs etc. are the responsibility of
the claimant.
Any costs incurred for false claims or faults due to incorrect usage etc. are
the responsibility of the claimant.
Any attempt to repair the product by non-Roband approved service personnel or
the use of non-genuine parts will void the warranty agreement
Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure
and compensation for any other reasonably foreseeable loss or damage. You are
also entitled to have the goods repaired or replaced if the goods fail to be
of acceptable quality and the failure does not amount to a major failure.
For the name of your nearest Australian authorised service agent, please
contact:
Roband Australia Pty Ltd
1 Inman Road,
Cromer, NSW, 2099, Australia
Warranty: 1800 268 848
Tel: +61 2 9971 1788
Email: sales@roband.com.au
Web: www.roband.com.au
For your nearest International distributor, please visit:
https://www.roband.com.au/worldwide/
© Copyright 2021 – Roband® Australia Pty Ltd
All rights reserved. No part of this work may be reproduced or copied in any
form or by any means, electronic or mechanical, including photocopying or
posting to a website, without the written permission of the publisher. The
material contained within this document is intended entirely for instructional
Purposes. Roband® Australia is a wholly Australian owned company and has been
manufacturing quality commercial catering equipment for the food service
industry for more than 60 years.
28/06/2022