verizon Dynamic Network Manager Service User Guide
- June 11, 2024
- Verizon
Table of Contents
verizon Dynamic Network Manager Service
The Dynamic Network Manager Service Activation Guide provides step-by-step instructions for setting up and configuring the CE device using the DNM tool. Once your user profile is set up with DNM access, you can log into the DNM tool and access the Layer 1, 2, and 3 configurations located in Network Settings. This information will help with the set-up and configuration for the CE device.
Step by Step Instructions:
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Ensure that your router is connected to the NID and the CE configuration is loaded correctly.
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Log in to the DNM tool.
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Click on Start Activation.
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The first portion of the test will show the topology path of the circuit.
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Check EVC Status to confirm that the sub-interface the circuit being attempted is up.
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Check EVC Statistics to check for two-way traffic in the L2 Device.
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Check Interface to confirm PE Interface on the PIP router.
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Check Connectivity to perform a Ping Test from the PE to the CE.
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Check Routing to confirm BGP or Static Route state, Remote and Local AS Number, and the peering IP address.
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If Activation is complete and successful, you will have a couple of options to choose from:
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Confirm Activation: This confirms the activation and will create and document of record with all the results.
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Activation Support: This option allows the user to request a real-time Activation Support from a Verizon technician. If the activation fails and/or is successful but
doesn’t see some information from the test, they can click on Activation Support. The dialog box will show. Please fill out the required information, and a Verizon Technician will call you back within 30 mins on a Verizon Bridge or a Bridge provided by the user. -
Schedule Option: This option allows you to schedule an Install Scheduler request to have a Verizon technician join at a requested date and time 48-72 hours in the future.
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Dynamic Network Manager (DNM) Service Activation Guide
This document will provide you with step by step instructions on how to
activate your company pending circuits.
Note : Each client user will need at least “Read only” access in DNM to
complete an activation. If the client wants to have DPort or DCar
capabilities, the client administrator will need to ensure each user has DPort
and DCar enabled on their account because it is a billable feature. After that
is confirmed, the client administrator will need to go into the user’s profile
and grant each individual with that access or create a group profile that all
users within that account can utilize
Step by Step instructions
Once your user profile is setup with DNM access, you will need to log into the DNM tool.
DNM Home Page
My Network screen shows three different tiles to help find the type of action you want to take within your account.
- The first box labeled Bandwidth – indicates the customer has 3 circuits that have high utilization and are ready to upgrade.
- The second box labeled Service Activation is the new sites that have recently been completed and are ready for activation. Notice there are two vertical red lines.
- There are 79 PIP sites
- 1 IDE site that needs to be activated.
- The third box are orders that have failed an activation attempt and need addition from the client.
- If you want to show the list of circuits that need to be activated, click on the circuit that needs to be activated or click on view all.
- You can now launch the test directly from the circuit details. However, if you need to review and confirm information regarding the CE and PE configuration you can find this by clicking on actions and then View Details.
The Layer 1, 2 and 3 configurations are located in Network Settings. This information will help with the set-up and configuration for the CE device.
Once you are ready to begin and you have confirmed that the router is
connected to the NID and the CE configuration is loaded correctly, then Click
on Start Activation.
The first portion of the test will show the topology path of the circuit.
NID: Overture or Ciena 3903 (This is NID device located at the DMARC
installed by Verizon).
L2A : Verizon Layer 2 Switch
PE : PIP Router
Each individual test is shown by the green status bar above. When the test is
running this bar will turn blue. If it fails, it will turn Red and give you a
troubleshooting guide to help resolve the issue. If it turns Green then the
test passes. In order to see what the results click on the green bar and it
will expand to show you the results.
DNM has an interactive feature which allows real time changing of the speed
and duplex. Below is the configuration of the port facing the CE. It shows the
speed/duplex settings within the Overture or Ciena.
If you look below, this screen allows you to make changes to the
Overture/Ciena 3903 via DNM directly.
- You can admin down the user port to confirm connectivity or change Negotiation settings, Speed/Duplex and hit update.
- Next we move on to the L2 device. The L2A device is the Verizon switch connected to the circuit to the DMARC and to the Verizon PIP router.
- Check EVC Status confirms that the sub-interface the circuit being attempted is up.
- Check EVC Statistics is checking for two-way traffic in the L2 Device.
- Finally we move to the Layer 3 portion of the test. Each test runs some validation Layer 3 tests to confirm connectivity.
- Check Interface is the PE Interface on the PIP router.
- Check Connectivity is a Ping Test from the PE to the CE.
- Check Routing confirms BGP or Static Route state, Remote and Local AS Number and the peering IP address.
- Once the Activation is complete and successful you will have a couple of options to choose from:
- Confirm Activation: This confirms the activation and will create and document of record with all the results.
Activation Support
This option allows the user to request a real time Activation Support from a
Verizon technician.
If the activation fails and/or is successful but doesn’t see some information
from the test they can click on Activation Support. The dialog box will show.
Please fill out the required information and a Verizon Technician will call
you back within 30 mins on a Verizon Bridge or a Bridge provided by user
.
Schedule Option:
This option allows you to schedule an Install Scheduler request to have a
Verizon technician join at a requested date and time 48-72 hours in the
future.
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