scent air ScentAir Direct Delivery System Instruction Manual

: June 4, 2024
: scent air

Table of Contents

scent air ScentAir Direct Delivery System
UNDERSTANDING THE LED LIGHTS
MANAGING YOUR SETTINGS MANUALLY
USING THE SCENTAIR APP
CONNECTING VIA BLUETOOTH
CONNECTING TO GOOGLE ASSISTANT & ALEXA
MANAGING VIA SCENTCONNECT.COM
QUICK-HELP
SCENTAIR CONTACT INFORMATION
ABOUT SCENTAIR
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

scent air ScentAir Direct Delivery System

UNDERSTANDING THE LED LIGHTS

The lighted LED indicators on your ScentAir Direct signals the status of your device: Power, Schedule, and Wi-Fi connectivity. scent-air-ScentAir-Direct-
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Power: GREEN LED Light

Off – No power is flowing to the device.
Blinking – The device is currently downloading a firmware update.
Solid – Power is flowing to the device. Default from Factory.

Schedule: ORANGE LED Light

Off – No event is currently running.
Slow Pulsing – The device has been paused.
Fast Pulsing – The device is in a resting cycle of a schedule. Default from Factory.
Solid – A scheduled Event is running.

Wi-Fi: BLUE LED Light

Off – The device is not connected to Wi-Fi. Default from Factory.
Slow Pulsing – The device has a saved network and is searching for Wi-Fi.
Fast Pulsing – The device is connected to your local Wi-Fi, but not online.
Solid – The device is online and connected to a Wi-Fi network

MANAGING YOUR SETTINGS MANUALLY

The buttons on the ScentAir Direct allow you to change your device settings manually, if you prefer to not use the ScentAir smartphone app.

PAUSE FAN
Holding down the Pause button for 5-SECONDS pauses your device for 60 minutes. After 60 minutes, the device will resume its previously set schedule or settings. To unpause manually, hold down the pause button for another 5-seconds.

MANUAL SCHEDULES
By pressing the Pause Button quickly 1, 2, or 3 times you can cycle through the default manual schedule settings. When not connected to Bluetooth or Wi-Fi your Direct will run on one of three default 24/7 schedules:

Low = device will run in 40 second increments, a total of 10 minutes per hour (pause LED will blink once). The factory default schedule is Low.
Medium = device will run in 1 minute and 20 second increments, for a total 20 minutes per hour (LED will blink twice).
High = device will run in 2-minute increments, for a total 30 minutes per hour (LED will blink three times).

NOTE: Once connected to Wi-Fi or Bluetooth the offline manual schedules will no longer be available. If your device goes offline, it will use your saved schedules to operate offline.

FAN SPEED
The Fan Speed button controls the speed of the fan, which determines how far your fragrance will diffuse. The fan speed can be set to 20%, 60%, and 100% through the fan button on your Direct. The factory default fan speed Is Medium (60%).

USING THE SCENTAIR APP

The ScentAir smartphone app can be used to connect via Bluetooth or Wi-Fi.

Bluetooth is the easiest connection option, best for quick one-toone device controls when you are near your device (~15 feet or closer). Bluetooth allows for up to 6 different schedules.
Wi-Fi connectivity allows you to control your device(s) from anywhere, even when you are away. Wi-Fi connection is also required to enable the more advanced Google & Alexa voice features. Wi-Fi allows for up to 14 different schedules.

CONNECTING VIA BLUETOOTH

Ensure your device is plugged in and powered on.
Download the ScentAir app from the Google Play or Apple App store.
- Select the Bluetooth option within the app.
- The app will instantly start scanning for available Bluetooth devices.
- Select your ScentAir Direct.
Congratulations! You are now connected to your ScentAir Direct.

BLUETOOTH CONNECTION TIPS

If you have more than one device, you can know which device you are connecting to by matching the MAC address listed within the app to the MAC address printed on your device. Once you pair the App and your device you can customize the name for easy identification in the future.
Bluetooth is a close proximity technology. It is recommended you be no further than 15 feet away from your device when trying to operate it using Bluetooth.

CONNECTING TO YOUR WI-FI NETWORK

Ensure your device is plugged in and powered on.
Download the ScentAir app from Google Play or Apple App store.
- Follow the Wi-Fi account creation option within the app.
- You will be prompted to “Add Device”; if you are not, select the “+” icon.
- Enter your local Network Name & Password.
- Name your device anything you want (ex: lobby, sales floor).
Congratulations! You are now connected to your local Wi-Fi network.

WI-FI CONNECTION TIPS

For optimal security, we recommend connecting your ScentAir device on a secure, password-protected Wi-Fi network that does not change frequently – not on an open network connection.
ScentAir devices use Wi-Fi specifications 802.11b/g/n and operate using the frequency range: 2.4 GHz.
ScentAir devices will not function on a 5 GHz frequency range.
You can erase a saved Wi-Fi network by holding down the PAUSE button for 15 seconds.

CONNECTING TO GOOGLE ASSISTANT & ALEXA

GOOGLE ASSISTANT

Reminder: Your ScentAir Direct must be connected to Wi-Fi to activate this feature.
You must have the Google Home app on your mobile device.
From the Google Home “Home Page” Select the + symbol.
From the menu select “Set Up Device”.
On the next screen select “Works with Google”.
Once on the Home control screen, search for ScentAir.
Selecting ScentAir will open a portal to input your login credentials.
You will see a screen to return to the Google Home app after the credentials have been authenticated.
Any devices currently set up with ScentAir will show up automatically.
Congratulations! You can now control the device via Google Home.

Note: Within the Google Home app, your ScentAir device is shown as a default “Fragrance Diffuser” icon.

AMAZON ALEXA

Reminder: Your ScentAir Direct must be connected to Wi-Fi to activate this feature.
You must have the Alexa app on your mobile device.
From the Alexa App home page, select “Browse Skills”.
Once on the Skills and Games page, search for ScentAir and select it.
On the ScentAir page, select Enable to Use.
This will open a portal to allow you to connect your ScentAir app.
Once you input your login credentials, you will be navigated back to the Alexa app, where you will be given the option to add a device.
Clicking on Add Device will search for their new ScentAir device.
Once the device is displayed, you can select it and add it as a device.
Congratulations! You can now control the device via Alexa.

MANAGING VIA SCENTCONNECT.COM

ScentConnect is a cloud-based platform that lets you program and manage your ScentAir Direct directly from just about any internetconnected device, anytime, anywhere. To manage your ScentAir Direct with ScentConnect.com, you need to connect your device to Wi-Fi using the ScentAir smartphone app – simply select the Enterprise Setup option at the bottom of the app home screen and follow the onscreen prompts.

ACCESSING THE SCENTCONNECT PLATFORM
To access the ScentConnect platform, simply log in to ScentConnect.com using the credentials we provided you by email. If you don’t have or can’t find your ScentConnect login information, call us.We’ll set you up with the information you need.

NAVIGATING THE SCENTCONNECT PLATFORM
This ScentConnect Platform offers three dashboard views: Organization, Location, and Assets.

ORGANIZATION DASHBOARD
The Organization Dashboard displays the name of your organization and offers an overview of thelocations at which your organization has ScentAir devices or assets, the number of assets at each location and the status of those assets. To view detailed information about an asset at a specific location, simply click the location name to access the Location Dashboard. scent-air-ScentAir-
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WHAT YOU CAN DO
ScentConnect offers three access levels: Manager, Operator, and Viewer. Users with manager or operator access can edit an asset.

Manager – Users with manager access can edit device settings and can create, modify, or delete locations and users.
Operator – Users with operator access can edit device settings.
Viewer – Users with viewer access can view settings but can’t make changes.

LOCATION DASHBOARD
The Location Dashboard displays the name, MAC address, device type, and status of each asset inthe selected location.

ASSET DASHBOARD
The Asset Dashboard displays the asset details, configuration, and schedule for the selected asset. From the Asset Dashboard, users with manager or operator access can view asset details, modify asset configuration, and create, modify, or delete a Scent Event.

QUICK-HELP

ScentAir Direct

SCENTAIR CONTACT INFORMATION

US & Canada

customercare@scentair.com
866.723.6824
ScentAir.com

China

customercareapac@scentair.com
+86 21 3363 3570
ScentAir.com/zh-cn

customerserviceuk@scentair.com
+01628 601650
ScentAir.com/en-gb

ABOUT SCENTAIR

ScentAir Technologies, LLC., privately held and founded in 1994, provides best-in-class ambient scent marketing solutions to many of the world’s most recognized brands. As the global leader in olfactory marketing, the Company creates memorable impressions for both small businesses and global enterprises, elevating their customer experience through the power of scent. Based in Charlotte, NC, USA, and corporate offices in the United Kingdom, France, Netherlands, China, Hong Kong, and Australia. The Company’s 425+ global team members service customers in 119 countries through its dedicated global supply chain and manufacturing operations in North America, Europe, and Asia. ScentAir is committed to the creation of customized scent strategies that boost clients’ brand sentiments, customer loyalty, and sales. To learn more, go to ScentAir.com.