GAC Pindar Redkik Broker Portal Software User Guide
- June 11, 2024
- GAC Pindar
Table of Contents
GAC Pindar Redkik Broker Portal Software User Guide
This guide walks you through booking a shipment using the Redkik Broker Portal which can be found at: https://app.redkik.com/
Login with your credentials
Click ‘Forgot password’ if you’ve forgotten.
You’ll be taken directly to the Bookings .
Note: Some tabs are not available to all users.
How to create a booking
At the top of the Bookings page, you’ll find the “New” button. Click here to begin the process.
Step 1: Policy &Details
If there are multiple policies available to your organization, you will see a
drop down menu at the top of the booking page. Select your desired policy
here.
*Enter the shipment details: (required fields are marked with “”)**
- Commodity – You can either scroll through the list of available commodities or simply begin typing and the list will filter for you.
- Insured Value – The maximum value which will be covered to the end customer in the event of ‘total loss’ i.e., if the entire shipment is destroyed or lost. This is calculated using the formula (Cargo Value + Cost of Freight) + 10%. IMPORTANT: Do not use punctuation of any kind in this field. No commas or decimal points.
- Currency – select desired currency type
- To add additional commodities, click this button:
Use the red trash can icon to delete a line.
- Commodity Description – This is a free form, but required, field. Be as accurateas possible in your description of the cargo. This information will be important should you need to file a claim.
- Shippers Reference#/Marks and Numbers – Another free form field for a tracking or reference code that the shipper has assigned to the shipment. Not a required field.
Enter the journey details:
- the journey details:
- Origin/Destination – The “Origin Type/Destination Type” fields offer a drop down of\ choices: Address, IATA Airport Code, or Port Location Code
- Estimated Start and End dates – Your start date will be the date your policy is effective. The end date must be after the start date.
- Conveyance type – Choose from Land, Sea, or Air. Based on your choice, there can be fields to add loading/discharge ports and vessel/flight numbers.
Enter the Booking Holder details (for the Insured Party):
Select the customer type, either
- Organization/Company or
- Private Individual
Then simply fill out the customer information fields. The ‘Reference’ field is free form and not required. The address field works in the same manner as earlier described.
Once you have entered information for a customer, that customer will be saved and available to you in a drop down the next time you create a booking. No need to re-enter data
After filling in all the required details, click the ‘Submit’ button at the bottom to continue with the booking process.
Step 2: Offers
Our system will give you a quote within 30 seconds…
Should changes need to be made, simply click the ‘Return’ button. Click ‘Save’
to save the quote for a later purchase. To accept the quote, just click the
‘Send Quote’ button.
Step 3: Complete
After a successful purchase, the system will show you the reference number assigned to the shipment and a purchase confirmation email is automatically sent to the booking holder. You can then choose to either View Booking Details of the booking you just made or StartNew Quote to purchase another booking.
Quotation Email
The status of the booking is set to “Pending” until confirmed by the customer.
The owner of the shipment will receive a quotation email from Howden
admin@system.redkik.com which informs them
who the insurance provider is and the total cost of insurance for the
shipment.
To proceed, the customer needs to click “Protect My Cargo”. They will then be taken to a page which summarizes the shipment details and the terms and conditions of the coverage offered.
After agreeing to the terms and conditions, clicking “Continue” takes them to
the payment page. If they choose to Pay Now, they are directed to a secure
page to provide payment details. Or they may choose to Pay Later via invoice.
After finishing payment, they will receive a purchase confirmation email,
including the certificate of insurance.
© 2023, Redkik
All rights reserved.
Please handle this document electronically if possible. Only print if needed
and recycle when done.
Feel free to send an email to support@redkik.com
for any additional requirements.
Thank you
