AINA Small Talk Walkie Talkie App User Guide

AINA Small Talk Walkie Talkie App

Visit www.ainaptt.com to find additional solutions and more user guides. If you have any further questions, you can also email us at: sales@ainaptt.com

SIGNING UP FOR AN AINA PTT ADMINISTRATOR ACCOUNT

1. Go to www.ainaptt.com/register, select your region and fill in the form to sign up and create an AINA PTT admin account. You will receive a confirmation email.
2. Go to www.ainaptt.com/sign-in, select your region and sign in with your admin Username and Password you just created.

AINA ADMIN CONSOLE

When you sign up for an AINA PTT admin account, you automatically get five free AINA Small Talk user accounts which can be used on the AINA Small Talk mobile application, AINA Dispatcher platform or AINA Kepler device.  Yo can edit these five users freely and assign them to as many groups as you would like without any extra charges. Only when you need to expand your team’s or company’s user base, we will need to ask you for your credit card details to activate your AINA Small Talk subscription.

Note! If you have a firewall installed at the site where you would like to use AINA Small Talk, please ensure that you open the following ports in order for the mobile application and dispatcher platform to function properly.

• OUTBOUND (client to server)
• TCP 7443 (dispatcher)
• TCP 8000 (clients + web UI)
• TCP 5061 (SIP port) (clients) (SIP assistance should be on)
• UDP 16384-32768 (RTP)
• INBOUND (server to client)
• TCP ESTABLISHED, RELATED
• UDP 16384-32768 (RTP)

Creating Users

1. Click on the ‘Users’ tab on the left. (2) Click on ‘Add user’ on the top right corner.
2. Insert a User name and User role. If you would like to add more than one new user, click on the plus icon on the right. Continue doing this for all the new users you would like to add. When you have inserted the User name and User role for all new users, click on ‘Save’.
3. Finally, you will be shown the number of new users you are adding to your subscription, the price of this addition and the new total subscription price. Confirm the subscription update by clicking ‘Confirm’.

Editing Users

1. To edit an individual user’s settings and preferences, simply click on ‘Edit’.

• User alias. The user’s name that will be visible to other users, dispatchers and talk groups in the company or team.

• Role. The ‘User’ role is for AINA Small Talk mobile app or AINA Kepler users. The
  ‘Dispatcher’ role is for team-members who will be using the dispatcher platform online. Assign to group and Groups assigned to. Select the talk groups you would like this user to be a part of from the left column and transfer them to the right column.

• PTT1 and PTT2. Assign which talk groups the user sees on the app or device first. You can also lock these groups if you do not want the user to change their PTT1 and

• PTT2 talk group. Assign contacts and Assigned contacts. Select the contacts/users you would like this user to see and be able to make one-to-one calls to. Also, if you assign User_2 to User_1, for example, this will automatically assign User_1 to User_2 as a contact.

• Emergency group. With AINA Small Talk you can intiate and receive emergency calls. Here you can select the talk group that will receive the emergency call when initiated by this user. Location update. If enabled, users and dispatchers will be able to see AINA Small Talk or AINA Kepler users on the map in the application or dispatcher platform.

• Assigned AINA Kepler. If your company or team is using AINA Kepler devices, here you can assign them straight to the user after they have been registered to your  account. Alternative login method and single sign on. If you know the user’s SIM ID or mobile device’s IMEI number, add this here so that when they install and open the

• AINA Small Talk app, they will automatically login. Similarly, you can allow the user to directly sign in with their Google or Microsoft account when enabling single sign on.

To edit the settings and preferences of multiple users at once, select them by ticking the box next the to user name and use the ‘Select action’ drop down menu to make the changes you would like.

Creating Talk Groups

1. Click on the ‘Talk groups’ tab on the left. (2) Click on ‘Add talk group’ on the top right corner.
2. First, insert a Talk group name. Then, (1) select the users you would like to add to this talk group from the Assignable users table and (2) click on the two ar-rows pointing to the right to assign them to the talk group. Then, (3) click ‘Save’.

Inviting Users to Start Using AINA Small Talk

Note! If you enable single sign on for a user (p.6), you do not need to invite them. Simply ask the user to sign in to AINA Small Talk using the same email address inserted in the Admin Console.

1. Click on the ‘Users’ tab on the left. (2) Click on the ‘Invite’ next to the user’s information. (3) Select Email, SMS or QR-code.

• Email. The user will receive a sign-in link to their email. The user will need to have the application installed and then click on the sign-in link on their mobile phone. SMS.
• The user will receive a sign-in link as a text message. The user will need to have the application installed and then click on the sign-in link.
• QR-Code. The user will receive a QR code to their email. To sign in, the user will need to open the app and read the QR code.

Note! If you change any of the user’s individual settings or preferences, you will need to send them a new invitation.

Inviting Users to Start Using the Dispatcher Platform

1. If you have selected a user’s role to be ‘Dispatcher’, you will find their login information for the dispatcher platform by first (1) clicking on the ‘Users’ tab on the left. (2) Then, click on the ‘Invite’ next to the user’s information. (3) Select Credentials.

Registering an AINA Kepler Device

To start using your AINA Kepler you need to register it in the AINA Admin Console.

1. Click on the ‘AINA Kepler’ tab on the left. (2) Then, click on ‘Add new Kepler’ on the top right corner.
2. Add the device’s IMEI number which can be found on the device’s sales box. If you would like to register more than one AINA Kepler, click on the plus icon on the right. When you are done, click on ‘Save’.
3. Finally, assign an AINA Kepler to an AINA Small Talk user by first (1) clicking on ‘Edit’. (2) Select ‘Small Talk’ for PTT1 and PTT2. Finally, (3) assign an existing user from the drop-down menu and (4) click ‘Save changes’.

References

• Aina PTT | Cellular Push-to-Talk Devices
• Register - AINA PTT
• Sign-In - AINA PTT

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