prowarm PROTOUCH Smart Thermostat Instruction Manual

June 9, 2024
prowarm

prowarm PROTOUCH Smart Thermostat

THERMOSTAT DESCRIPTION

The new ProTouch WiFi is a smart thermostat used to control your electric floor heating system or water heating system. It will keep your home at a comfortable temperature whilst minimizing energy use. Install the app on your smartphone to control your heating system remotely with the WiFi thermostat.

MAIN FUNCTIONS

prowarm-PROTOUCH-Smart-Thermostat-fig-1

  • Power consumption monitor (in APP)
  • Holiday function
  • Time display
  • Hold function
  • Key-lock
  • Open window detection
  • Off-time frost protection
  • Floor temperature limitation
  • Optimum start

THERMOSTAT DESCRIPTION

TECHNICAL SPECIFICATION

  • Supply voltage: 50/60Hz 220-240V AC
  • Max load: 3A
  • Standby power: < 2W IP rating: IP21
  • Max wire diameter: 2.5mm²

INSTALLATION AND WIRING INSTRUCTIONS

  1. Loosen the fixing screw located in the bottom of the thermostat to get the front panel.
  2. Connect the thermostat according to the Wiring Instruction.
  3. Insert the back panel into the wall box with provided screws.
  4. Align the top part of the front panel and back panel to fit these two parts. Then fix them with a screw.

NOTE: Thermostat should be mounted in a 35mm deep single gang back box

WIFI CONNECTION

  • Step 1 Scan the QR code through a mobile browser or download the App from APP Store or Google Play
  • Step 2 Log in or sign up for the APP through Phone No. or your Email address
  • Step 3 Click “AddHome” , and fill in the information about the Home
  • Step 4 Click “+” on the top-right corner of the screen. Then click “WiFi Devices” on the top-right corner of the screen

WIRING INSTRUCTIONS

Suggestion: Please keep the max load around 90% of 16A to prolong the lifetime.

Ensure power is disconnected when wiring!

The ProTouch WiFi app is available from

  • Step 5 Set the thermostat based on APP’s instructions. Then click the bottom button
  • Step 6 Log in WiFi password and click the button to continue.
  • Step 7 When the connection is done, Click “Done” or make a new name for your thermostat
  • Step 8 You can check the actual temp, change the set temp, and other operations on the control interface.

FUNCTION & USER OPERATION

Press to turn on/off

Note: When the frost protection mode is active, the thermostat will maintain the frost protection temperature when in power-off mode.

Set the Time
In normal timed power-on mode, Press , and the CLOCK symbol will flash.

  • Press again to enter the day set.
  • Press to set the day.
  • Press to confirm and enter the hour set.
  • Press to set hour.
  • Press to confirm and enter the minute set.
  • Press to set the minute.
  • Press to confirm then press to revert to the normal screen.

Note: The WiFi version updates the time automatically when connected to the internet.

Temporarily override temperature In normal timed power `on’ mode, press changes the current period temperature setting. The new set temperature will flash for 30 seconds. The thermostat will revert to the normal programmed setting at the start of the next time period.

Key-lock
Setting Key-lock can prevent children and others from switching thermostat parameters. In normal timed power-on mode, press for 3 seconds to lock the thermostat and again for 3 seconds to cancel.

Holiday mode

The thermostat will maintain frost protection temperature until the holiday days end. In normal timed power-on mode, press to enter the setting.

  • Press select HOLIDAY.
  • Press to enter the holiday days set. Press to set holiday days.
  • Press to confirm and return to the normal screen.

Note: In holiday mode, `HOLIDAY LEFT’ and the days remaining will show on display. Set the holiday days to 0 to cancel holiday mode.

Hold mode
The thermostat will maintain the `hold temperature’ until the hold time ends. In normal timed power-on mode, press to enter the setting.

  • Press to select HOLD.
  • Press to enter the hold time set.
  • Press to set hour.
  • Press to enter the minute set.
  • Press to set the minute.
  • Press to enter the hold temperature setting.
  • Press to set hold temperature.
  • Press to confirm and return to the normal screen.

Note: In hold mode, HOLD will show on display. Set the hold time to 00:00 to cancel hold mode.

Timer setting
Each day of the week has 4 time periods, you should allot a temperature to each time period. Set the temperature above room ambient temperature and the heating will come on until the desired temperature is reached, or, set the temperature low and the heating will not come on during that time period. The default settings are shown in the table below.
In normal timed power ‘on’ mode, press to enter the setting.

  • Press to select EDIT.
  • Press to select the day to be set.
  • Press to select the period to be set.
  • Press to select start time hour.
  • Press to select the start time minute.
  • Press to select temperature.
  • Press to enter the day selection.
  • Press to enter the period selection.
  • Press to enter the start time set.
  • Press to enter the minute set.
  • Press to enter the temperature set.
  • Press to confirm and move on to the next time period.
  • Press to revert to the normal screen.

Period parameter table (Default)

Day Wake Leave Return Sleep
Mon – Fri 07:00 22 08:30 19 17:00 22 22:00 19
Sat – Sun 08:00 22 08:30 22 17:00 22 22:00 19

DIMENSIONS (mm)

prowarm-PROTOUCH-Smart-Thermostat-fig-19

No. Name Default value Ranges
1 Room temperature calibration 0°C – 5°C — 5°C
2 Floor temperature calibration 0°C – 5°C — 5°C
3 Frost protection mode ON OFF/ON
4 Frost protection temperature 5°C 5°C — 15°C

5

| Sensor selection|

01: Floor sensor

| 00: Built-in sensor

01: Floor sensor

02: Both sensors

6| Floor temperature limit(both sensors)| 30°C| 20°C — 50°C
7| Temperature unit| 00: °C| 00: °C

01: °F

8

|

Output delay

|

00: 00s

| 00: 00 s

01: 30 s

02: 60 s

03: 90 s

9

|

Switching Differential

|

01: 1.0°C

| 00: 0.5°C

01: 1.0 °C

02: 2.0 °C

03: 3.0 °C

10| Reverse output| 00: OFF| 00: ON

01: OFF

11| Schedule| 00: 7| 00: 7

01: 5+1+1

12| Adaptive function| 01: ON| 00: OFF

01: ON

13| Reset| 00: No| 00: No

1: YES

ADVANCED SETTING

  1. Room temp calibration: Calibrate the temp detected by the room sensor.
  2. Floor temp calibration: Calibrate the temp detected by the floor sensor.
    • 3-4. Frost Protection Mode: Frost protection allows the thermostat to turn on if the temperature drops below 5 degrees even when it is not programmed to. ❄ displays when you turn off the thermostat.
  3. Sensor selection:
    • 00 Room sensor: Run by room sensor.
    • 01 Floor sensor: Run by floor sensor.
    • 02 Both sensors: Run by room sensor with floor temp limit.
  4. Floor temp limit: If you choose both sensors, the floor temp limit must be set to protect the floor.
  5. Temp unit: °C and °F can be selected.
  6. Output delay: This option help you avoid inadvertent operation on heating.
  7. Switching Differential: The number of degrees the temperature has to change before the unit switches on/off. The default is 1 degree so if the temperature is set to 21 degrees the thermostat will switch on at 20.5 degrees and off at 21.5 degrees. 0.5 degrees on either side of 21.
  8. Reverse output: This function works for the cooling system. When the temp is 1°C higher than the set temp, the thermostat will disconnect the cooling system. otherwise, it will connect the cooling system.
  9. Schedule: Select a weekly schedule for the Edit. There are 2 options:
    • 7: each day from Mon to Sun can be set individually.
    • 5+1+1: 5 days from Mon to Fri have the same events, Sat and Sun can be set individually.
  10. Adaptive function: After several days of installation and use, the Adaptive function ensures that the required temp has already been reached when the next event begins.
  11. Reset: All parameters are restored to default values.

ADVANCED SETTING (Please refer to the table above)

Caution: These are normally set by technicians during initial installation. In normal timed power ‘on’ mode, press to enter the setting.

  • Press select SETUP.
  • Press to enter the advanced setting. Each parameter can be accessed by pressing and adjusting the values as required using the arrow keys. (The default values are recommended and changing these may adversely affect the way the thermostat works). Press to revert to the normal screen.

Open window detection
This function only works when the room sensor or both sensors is selected. The thermostat with this function will shut off automatically for 15 min when the window opens, as it can detect that the room temp plummets.

TROUBLESHOOTING

Fault Codes

  • E1 = Built-in sensor short-circuit or disconnected.
  • E2 = Floor sensor short-circuit or disconnected.

Note: Should a sensor fault display, please contact us for assistance.

User Support

References

Read User Manual Online (PDF format)

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