BURK TECHNOLOGY Arcadia Facilities Monitoring and Control Solutions User Manual

BURK TECHNOLOGY Arcadia Facilities Monitoring and Control Solutions User Manual

USING THIS MANUAL

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INTRODUCTION

Arcadia is a comprehensive and scalable application for managing remote broadcast sites, enabling browser-based monitoring and control of multiple ARC Plus Touch, ARC Plus SL, ARC Solo and Arcturus systems. Arcadia’s webbased interface provides insights into alarms, events, and performance metrics to help identify degradation before failures occur. Data is accessible on any mobile device or computer that has web access capability. Users are allowed to access only authorized sites and channels. Arcadia web links are secured using Transport Layer Security (TLS).

Network Operations Centers (NOCs) utilize Arcadia’s centralized communications architecture enhancing network efficiency and allowing NOC operators to view, search and report on events from a single centralized database.

This manual provides instructions for accessing and operating the Arcadia web interface. For information on Arcadia installation and configuration see the Arcadia Administrator Manual available on the Arcadia support page at www.burk.com/downloads.

GETTING STARTED

Before accessing the Arcadia web interface, contact your company’s Arcadia system administrator to obtain the Arcadia IP address or URL and your username and password for logging on to the system. Your Arcadia username and password may be the same as the credentials you use to log on to other company systems.

Your Arcadia administrator must also assign authorizations within Arcadia for you to monitor and/or control specific sites and channels.

ARCADIA WEB INTERFACE

LOGGING ON

You can access the Arcadia web interface from your smartphone, tablet or PC. Launch a web browser and enter the URL provided by your Arcadia system administrator. You will be prompted to provide your username and password as shown to the right. Enter your access credentials and click Log In.

Figure 1: Login dialog box

VIEWING SITES

When a user logs on to the Arcadia web interface a list of sites for which he or she has authorization will be visible under the All Sites tab. If you do not see any sites, check with your Arcadia system administrator to confirm that appropriate site authorizations have been assigned to your user account.

Figure 2: Sites that a user is authorized to view

Clicking on a site in the All Sites tab will display a default view for that site. Depending on the set of permissions you have been assigned for that site you can view Alarms, Events, Macros, Meters, Status and Commands.

_Figure 3: Default view for a site showing list of Channels

Figure 4: Default view for a site showing list of Macros

Figure 5: Default view of site showing list of Alarms

Figure 6: Default view of site showing list of events_

If, for example, a user has only been given access to alarms, events and macros for a given site, then the channels will not be visible when he or she logs into the Arcadia website.

ADDING TABS

As an Arcadia user, you can create your own hierarchy to view and manage your sites. Click on the Menu icon in the upper-right corner of the web page then click on Enter Edit Mode as shown below to make configuration changes.

Figure 7: Opening the Editing option for the Arcadia webpage

The Home tab is at the top of your personal hierarchy of tabs. Multiple tabs like the Home tab can be created and renamed using the Add Tab button as shown in Figure 8 and Figure 9.

Figure 10 shows the Home tab renamed to Northeast. Under Northeast, new tabs for Boston and Maine have been created. Tabs can be nested within other tabs to any desired level. Tabs can also be created at the same (top) indent level as the Home tab.

Figure 10: Multiple tab creation under home tab

ADDING SITES WITHIN TABS

To add a site, click on the Add Site button show in Figure 8 above. A page will appear requesting a name for the site to be added and providing a drop- down list of all authorized sites to select from. Select a site from the list, Click OK and the site will be added under the selected tab.

Figure 11: Viewing the newly created site

VIEWING ALARMS

When you add sites under a tab, a summary list of Alarms for all the sites under that tab is automatically generated. The alarm list can be made visible by clicking the three dots icon to the right of the tab name. Then click on the Alarm button that appears on the tab to display Alarms for all sites in that tab.

Figure 12: View Alarms, Events, Macros for a tab

The total number of active alarms on all sites within a tab is displayed in the colored area to the right of the tab label. In Figure 13 below, a single critical alarm is active in Boston. The indication of a single active critical alarm is displayed against a red background on both the Boston tab and the Northeast tab. The red alarm button indicates that the site has uncleared critical alarms. Once the user acknowledges the alarms by clearing them, the Alarms button will turn gray even if the alarm conditions are still active.

Figure 13: Alarm count shown in tab label

The total number of warning alarms will also be displayed in this area of the tab label against a yellow background. If any sites under the tab are disconnected and unavailable to Arcadia, the number of disconnected sites will be displayed in the tab label against a gray background.
In the example, the Boston market has 1 red ( critical) alarm, 1 yellow warning alarm and 1 disconnected site.

Figure 14: Multi-color tab label

CREATING A MATRIX

Matrix Views allow you to tailor Arcadia’s interface to suit your operation’s needs. The Matrix editor on the web page allows you to create and modify Matrix Views. The components of the Matrix editor are described below.

To create a new Matrix View, ensure you are in Edit mode using the Enter Edit Mode menu selection. Select the Add Matrix option as shown below.

Figure 15: Create a new Matrix

An Edit Matrix page will appear. Enter a name for the Matrix and select Add Tile. The Add New Tile dialog provides a drop-down box with various options to choose from as shown in Figure 16 below. Most of the tile types allow addition of multiple tiles in a single operation, enabling fast Matrix creation.
Add New Title

Figure 16: Adding a new tile

After a tile has been added to the Matrix, it can be cut, copied, pasted, deleted or edited. Tiles are selected or deselected for editing with a single left-click of the mouse or a tap on the touch screen. Individual tiles or groups of tiles can be selected, with subsequent clicks on a tile adding or removing it from the edit group. When you click on a tile on the edit page it is highlighted with a red outline. In Figure 17 below, red outlines show that 6 tiles have been selected for editing. Buttons for modifying the selected tile(s) are displayed at the top of the Matrix.

Figure 17: Modifying a Matrix

ADD A STRIP CHART TILE

Strip charts can be created for meter and status channels. The following fields are available for creating a strip chart line:

indicate the timeperiod for the X axis.

You can plot two channels for the strip chart.

units typically are kWatts,Watts, mV, Volts, kVolts, Amps, DB, Degrees, mA, Powr, sec, Gal, Lbs, Min.
Color| The color the chart will use to draw this line
Site| The site containing this channel
Channel Type| The meter or status channel you want to plot
Channel| Select from the list of meter or status channels
Axis| The axis (left or right) that this line will use as its Y-axis
AutoScale| Checkbox to automatically scale the Y-axis based on its values
Y-Axis Min| Y-Axis Minimum value
Y-Axis Max| Y-Axis Maximum value

ADD AN ANGULAR METER TILE

The following fields are available for creating an angular meter tile:

possible
Font size| Insert the size of the font that should be displayed.

ADD A STATUS LABEL TILE

The status label allows a user to determine the status of a given function. The different conditions for a status channel that can be reported are shown below.

second lower limit
Meter Below Low Warning| “ON” when the specified meter is below the first lower limit
Meter Above High Warning| “ON” when the specified meter is above the first upper limit
Meter Above High Critical| “ON” when the specified meter is above the second upper limit
Meter Out of Tolerance| “ON” when a meter is outside of its “normal” range (above either upper limitor below either lower limit)
Site in Alarm| “ON” when the specified site has at least on uncleared alarm
Site Connected| “ON” when the specified site is connected to AutoPilot
Site in Maintenance Mode| “ON” when the specified site is in maintenance mode

The following fields are available for creating a status label tile as displayed.

ADD A COMMAND BUTTON TILE

The following fields are available for creating a command.

are possible
Confirmation| Prompt for confirmation before execution

ADD AN LED BUTTON TILE

The following fields are available for creating a command button with an LED status indicator.

Multiple selections are possible.
Confirmation| Prompt for confirmation before execution
Status Channel| Condition| Select the status condition to be reported
Site| The site containing the command channel
Channel| Select from the list of status channels. Multiple selections are possible.

ADD A DEFAULT SITE TILE

A default Site tile will create a view with Channels, Alarms, Events for the site that is chosen.

ADD AN IMAGE TILE

Displays an image in your Matrix. The image is not saved with your Matrix. It will display only if the specified URL is accessible.

unavailable
Font size| Text to be displayed if the image is not available
Enable Refresh| Checkbox to enable refresh for the image
Refresh Rate| The rate at which the image should be refreshed in seconds

ADD A LABEL TILE

A basic, general purpose label can be added to a Matrix.

ADD A MACRO TILE

ARC Plus and ARC Solo systems include onboard Macros. Using Arcadia, the onboard macros can be run or stopped using Macro buttons in a Matrix.

possible
Confirmation| Checkbox to issue a confirmation dialog before executing the Macro

ADD A METER STATUS COMMAND ROW TILE

This tile allows you to add a row for meter, status and command.

selections are possible

ADD A FULL ROW HEADER TILE

This tile allows you to add a row header for meters, status and commands.

ADD A TEXT METER TILE

A simple non-graphical meter display.

possible
Font size| Insert the size of the font that should be displayed

ADD A M/S/C TILE

This tile allows you to add a meter, status and command from a single channel number on a single tile. For example, if you select channel 1 the tile will use meter channel 1, status channel 1 and command channel 1 for its bindings.

Multiple selections are possible
Font size| Insert the size of the font that should be displayed
Confirmation| Checkbox to issue a confirmation dialog before executing the Commands

ADD A TIMER TILE

Displays the value of one of the 64 available timer channels configured on the ARC Plus system.

possible
Font size| Insert the size of the font that should be displayed

ADD A CLEAR ALARMS TILE

This tile will clear all the alarms for a given site.

executed
Font size| Insert the size of the font that should be displayed
Confirmation| Checkbox to issue a confirmation dialog before executing the Clear Alarms action

ADD AN IFRAME TILE

The iFrame tile embeds a website or web camera view in your Matrix. The website or camera is specified by entering its URL. Web cameras must be https capable to be rendered in an Arcadia Matrix.

seconds

ADD A URL TILE

The URL tile embeds a website URL to tile your Matrix. The URL will open in a new browser window when clicked to open a web camera or ARC Plus web page.

ADD A LABEL FULL WIDTH TILE

This tile places a label on the Matrix that stretches across the full width of the screen. It can be useful in breaking up a Matrix into different sections.

EDITING A MATRIX

When you enter Edit mode from the Arcadia menu, click on the black pencil icon to display the context menu for more options.

Sites and views can be copied from the global tab and pasted into the user home tab to be modified to suit the needs of different users.

A row of available commands is displayed at the top of the Matrix editor. The Set Width/Height command is always visible and is used to specify a fixed size for the Matrix View. If no values are entered, the tiles in the Matrix View will be displayed from left to right across the screen to the full width of the browser’s viewing area.

Additional rows will be added until all the tiles in the Matrix have been displayed. In the example shown in Figure 19 below, the Max Width value has been set to 12. The angular meters in the first row of Figure 19 each have a width of 4 units, so the row wraps after three of these tiles have been displayed.

Additional commands are available when you have at least one tile selected for editing. Tiles are selected or de- selected for editing with a single left- click of the mouse or a tap on the touch screen. Individual tiles or groups of tiles can be selected, with subsequent clicks on a tile adding or removing it from the edit group. When you click on a tile on the edit page it is highlighted with a red outline as shown below.

Figure 19: Modifying a Matrix

Tiles in the Matrix editor have buffer zones between them shown as thin orange boxes. When one of these buffer zones is selected, a context menu is displayed to add or paste tiles at that location in the Matrix.

Figure 20: Buffer Zone Context Menu

GLOBAL TABS

The Arcadia system administrator can create a special hierarchy of tabs known as “Global” tabs. These tabs have all the same features as the tabs added and edited by users. They can include sites, Matrix Views and other nested tabs. Global tabs appear directly below the “All Sites” tab and above the other tabs in each user’s Arcadia web view. Global tabs and their contents cannot be edited or modified by users.

Every user with access to the Arcadia system will see all or a part of the Global tab hierarchy created by the system administrator. The sites and the portion of the hierarchy displayed to each user will vary depending on that user’s access rights.

APPENDIX A: TROUBLESHOOTING

This section outlines scenarios for troubleshooting Arcadia.

MY BROWSER DOESN’T ASK FOR THE USERNAME AND PASSWORD EACH TIME I LOG IN

To prevent Chrome, Edge, and other non-Firefox browsers from saving the username/password when signing into Arcadia, follow these steps:

1. Open Windows Control panel
2. Search for Internet
3. Click on Internet Options
4. Click the Security
5. Click
6. Click Custom Level…
7. Scroll to the bottom of the list to find User
8. Select Prompt for username and
9. Click OK

This will ensure that you are prompted for a username and password each time you log in. This does not apply to Firefox, which doesn’t use the Internet Options settings for Windows.

For Firefox, if the default settings are used, the browser will request for credentials each time the browser is closed unless the credentials are saved. You can check the default state by entering “about: support” in the Firefox browser, find “Important Modified Preferences”. This lists all the changed flags in Firefox.

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