PROfacture Series 2 pHMate Controller Instruction Manual

INSTALLATION AND OPERATING INSTRUCTIONS
For Series 2 and Timer Outlet Series 2 Model.

pHMate Controller

IMPORTANT NOTICE

Copyright © Profacture Pty Ltd. All rights reserved.
No part of this document may be reproduced, stored in a retrieval system or transmitted, in any form or by any means, electronic, mechanical, photographic, magnetic or  otherwise, without the prior written permission of Prefecture Pty Ltd.
The material within this document is believed to be accurate and reliable as at date of printing. However, Prefecture assumes no responsibility for the use of this material.
Prefecture Pty Ltd reserves the right to make changes to the material at any time and without notice. Refer to the Prefecture web site (www.profacture.com.au) for the most  updated version.
The content of these documents is continually reviewed and amended, where necessary. However, discrepancies cannot be excluded. No guarantee is made for the  completeness of these documents. The images contained in this document are for illustrative purposes only and may vary depending on the product model.

 Safety instructions

Read and follow all instructions

Attention Installer: This manual contains important information about the installation, operation and safe use 0of this product. This information should be given to the  owner and/or operator of this equipment.
WARNING – Before installing this product, read and follow all instructions which are included.
It is essential that the installer should be a person with sufficient experience in pool equipment installation and be approved to install the pHMate Controller, so that all the  instructions in this manual can be followed exactly.
Failure to follow these instructions may result in property damage or maybe even personal injury. Improper installation and/or operation will void the warranty.
All electrical work must be performed by a licensed electrician and conform to all national, state, and local codes.
When installing and using the pHMate controller, basic safety precautions should always be followed.

WARRANTY

This warranty is applicable to workmanship and materials only and is not transferable under any circumstance.
This unit is designed for use in domestic swimming pools only. Keep your original purchase invoice and serial number in a safe place.
The pHMate has been manufactured and tested to the highest standard and accordingly carries the following warranty.
The pHMate Controller will be repaired at no charge for a period of 12 Months from the date of purchase should it be found after examination that the failure has been  caused by faulty workmanship or materials. This is a back to base warranty. The Probe is covered by a 12 month warranty.
Adverse operating conditions beyond the control of the manufacturer such as improper voltage or water pressure, excessive ambient temperature or any condition that  adversely affects the performance of the pHMate will render this warranty null and void.
A defective pHMate controller must be returned to the manufacturer or dealer as soon as the purchaser becomes aware of the defect and all transport costs will be covered  for the first 12 months. Neither the manufacturer nor the dealer shall be held responsible for any goods damaged in transit.
If after examination the equipment is found to be defective it will be repaired or replaced free of charge.
However, if upon inspection of the equipment it is found that the terms of this warranty are not satisfied, then the usual charges of the manufacturer for repair or  replacement will be made including all transport costs.
Any liability of the manufacturer pursuant to the Trade Practices Act 1974, as amended for a breach of a condition or warranty shall be limited to replacing or acquiring the  equipment (or part thereof) where the same has been supplied.
The maximum liability incurred by the manufacturer shall not in any case exceed the contract price for the equipment or the product parts or components thereof claimed to  be defective. Further, the manufacturer shall not be liable for any loss, damage or delay directly or indirectly caused by any malfunction of or defect of or failure of the  equipment other than as expressly provided in this warranty.
Products sold by Prefecture are designed for use with swimming pool water balanced in accordance with the Lonelier Saturation Index with a pH range of 6.8-7.8.
Prefecture will not be held liable for damage caused by, but not limited to, corrosion, scaling or stress.
The following may void warranty:
– Installation is carried out incorrectly by any person other than a person authorised by us to do so.
– The pHMate controller is serviced by any person other than a person authorised by us to do so.
– The pHMate controller is not protected from the elements.
– The pHMate controller is not operated in a position/area with good ventilation.
– Water has been allowed to enter the pHMate controller or cable connections.
– Run in a commercial installation unless a commercial model is purchased.
– Insect infestation or penetration by dust, sand or other foreign particles inside the pHMate controller.
– Damage beyond our control.
– Equipment that has been misused, neglected, damaged, repaired without authorization or altered in any way.

 Warranty Claims

When making a warranty claim, please note the following information is to be provided or claim may not be approved.
– pHMate Controller Serial Number
– Details of the Dealer
– Installation Date
– Your Full Name
– Your Phone number
– Your Address Details
– Details of the Issue
We keep extensive production and sales records so this information will expedite the processing of your claim.
All warranty support claims must be lodges online here – https://www.profacture.com.au/warranty-support/

Register Your Product

We recommend you register your pHMate controller on our website here www.profacture.com.au/registration within 30 days of installation along with an image of the installation.
PLEASE DO NOT operate the pHMate controller until you have carefully read and understood all the information in this user manual. Should you have any questions about the operation or installation please visit our FAQ page on our website or connect with our team at support@profacture.com.au

System Overview

How it works

The pH Mate is functional only when the flow switch is activated. Once the flow is detected, the probe starts sensing the pH in the water and according to the set point the  amount of acid dosing is determined. The flashing Green Led is the heartbeat of the unit.

What’s in the box

Only use the equipment supplied by Prefectures Pty Ltd. Use of non-genuine components may result in damage to the pHMate controller and void warranty

Technical Specifications

• Operating temperature: 0-60degC
• pH Range: 0-11 pH
• Slope: >98%
• pH sensor: Glass Bullet
• Accuracy: +- 0.1 pH unit

Power Supply specifications

pHMate Power Supply is a 240 Volt unit with an IP 24 Rating and needs to be plugged in to a weather proof power point. The unit has a resettable fuse at the bottom. For  the Timer Power Point Model the limit on the GPO is 7.5 amps Max.

Preparation for installation

Sanitisation – Water Balance
The pool needs to be balanced before installation. Ensure the pool chemistry is as per the requirements of the pool surface.
One of the main requirements to keeping pool water looking crystal clear is to ensure the pH levels are correctly maintained. Failure to maintain correct pH levels may lead to  the water turning cloudy, and in severe cases cause people to become ill.
The pH Mate Controller has a pH sensor. It works by measuring the ph. in the water. To get a stable pH it is paramount to have the Total Alkalinity in the range  recommended.
To ensure that the sensor read correctly, it is essential that the pool water is clean and free from contaminants such as plant or other foreign matter. Water chemistry must be  checked by a professional prior to installation of the pH Mate Controller. Water must be balanced prior to installation and setup for water chemistry management functions to operate correctly.

Water that is balanced has proper levels as outlined below

• pH: 7.2 – 7.7 pH
• Operating temperature: 0-60degC
• Total Alkalinity: 80 – 160 ppm
• Calcium Hardness: 90 – 250 ppm
• Cyanuric Acid (Stabilizer): 0 – 50 ppm
• Chlorine: 1 – 3 ppm

Installation

Selecting suitable mounting location

The enclosure of the pHMate Controller is made from highly durable UV treated ASA plastic making it resistant to normal weather and UV conditions. The pHMate  controller may be mounted either indoors or outdoors but out of direct sunlight.
It is recommended that the pHMate Controller be mounted under cover protecting it from harsh weather conditions. This will ensure a greater service life. Choose a location  that best allows for the next three requirements.
Electrical requirements:
The pHMate Controller must be mounted within 1.5 m from the power supply.

Installing the Probe in manifold as per diagram:

The probe comes installed in a protective cap which contains a storage solution. This storage solution keeps the pH probe glass hydrated and ensures the probe will be ready  to use as soon as it is installed.
Location: The probe can be installed before the pump, however for optimum life of the probe it is best installed after the filter. Unfortunately, probes installed before the  pump are prone to sand and debris that are abrasive make contact with the probe that can cause damage. Always ensure that the probe manifold is full of water when the  system is off. The probe must be installed horizontally, NOT VERTICAL. Never install the probe after the cell or injection point as this will result in incorrect readings.

3.3 Installing the flow switch/injection point manifold as per diagram.
The pHMate Controller comes with a flow switch that will turn the pH mate on only when flow is detected.
This flow switch is in the same manifold as the injection point and must be installed just before the entry to the pool. Never install this manifold before a Heat Pump or Cell Housing.
Glue the manifolds with PVC cement (Type P).The manifolds are designed to take 50mm PVC pipe. Reducing bushes can be used for 40mm PVC pipe.

Mounting the pHMate controller to the wall.

Masonry wall installation: 3. Using an 7mm masonry drill bit, drill the marked holes to the depth of the supplied wall plugs.
Option 1: 42mm hole centres
Or
Option 2: 82mm hole centres
With a Philips head screwdriver, screw the 2 x supplied 316 stainless steel into the wall plugs.
Remove the pHMate controller from the box, line up the bracket to the 2 screws and hang the unit. Ensure the unit is secure.

WARNING
Failure to install your pHMate controller correctly will void warranty.
Recommended pHMate Preventative Maintenance

1. Grease Squeeze tube every 3 months with a silicone-based grease
2. Replace Squeeze tube every 12 months
3. Replace Rotor every 12 months
4. Replace feed lines every 12 months

Installation & Connections

1. Install sensor probe / feeder tube
2. Install acid delivery tube
3. Install acid drum tube
4. Plug in to power

EASE NOTE
“Probe must never be rotated attar tan cell
“Proto must newer Ge stalled after type unprccton pert
“Probe Must Cowdry’s Owe rstaledin o Pinzon’s Dasher to PO.

Next, connect the acid drum to the dose pump.
A concentration of 110g/L hydrochloric acid is required for the dosing system.
Most hydrochloric acid is sold at a concentration of 330g/L. To achieve correct concentration,
dilute 1 liter of hydrochloric acid with 2 liters of tap water.

1. Place container away from pool equipment in a well-ventilated area
2. Drill an 11mm hole into the lid of the acid container
3. Feed through the supplied clear feed tube through the hole on the lid then slide the ceramic hose weight and then push on the supplied filter basket to the end of the  feed tube. Ensure the tube is pushed all the way on the tapered nipple and allow to drop to the bottom of tub.
4. Run the feed tube from the acid container to the input of the dose pump (left side) as per arrow.
5. Connect another length of feed tube onto the outlet of the dose pump (right side) and connect to the inlet of the check valve.

SECTION 4 – pHMate Series 2 Functions
4.1 Main Screen
Displays set pH & Actual pH of the pool.
To change the set point press “+/-“buttons then “OK” to save.
pH range is 6.8 to 8.2

Manual Off Function

To turn phMate off while in timer mode press the power “On/Off” button.
pHMate Series 2 Timer Outlet

 Buffer Added Function

When buffer is added to the pool the acid pump can be put to sleep for 12 hours.
This function comes pre-set with 6 hours.
Use “+” or “-“bottoms to set the desired sleep time. Press “OK” to save.

Run Time Function

The pHmate has 3 available run times per day.
Press “OK” to set timer. Press “+” or “-“to change hours and minutes.
Press “OK” to save.
This function is only available with the pHMate Timer Power Point series 2 model

Manual Prime Function

You have the option to manually feed acid when required.
This function is used when priming the acid feed tube.
Press “OK” to change.

Timer & Date Function

You are required to set the current date and time.
Press “OK” to set time. Press “+” or “-“ to change hours and minutes.
Press “OK” to set date. Press “+” or “-“ to change day, month, year.
Press “OK” to save.

Pool Details Function

You are required to set pool size, type of surface and acid demand level.
Press “OK” to set pool size volume. Press “+” or “-“to change pool size volume.
Press “OK” to set surface type. Press “+” or “-“to change surface type.
Press “OK” to set acid demand. Press “+” or “-“to change demand type.
Press “OK” to save.

Technician Setup Function

This feature is to be set by authorised pool technicians. This function allows the technician access to the pHMate code for change.
Press “OK” to set Tech Setup. Press “+” or “-“to change tech setup.
Press “OK” to save.

Dose History Function

This feature is a display function only. It displays the acid dose history which consists of total acid fed, last 24 hours fed and last hour fed.

Dose Limit Function

This feature is a display function only. When you have set the Pool Details this will display the acid dose limits for the last 3 days and the last 24 hours.

Tube Maintenance Function

It is crucial that you conduct tube maintenance every 90 days. This feature allows you to acknowledge when the tube maintenance has been completed.
Press “+” to acknowledge your maintenance.

Frequently Asked Questions

Q. What does no flow no dose mean?****

– A. When the flow switch is not engaged then this message appears. Could be the pool pump is not on and if on then the flow is not sufficient to activate the switch. If full  flow is there and flow switch is not engaging, check the directional arrow on flow switch matches the flow of the system.

Q. How do I grease the squeeze tubes?****

– A. Refer to the video on profacture.com.au

Q .Why does my ph Mate count down and not dose.****

– A. The pH Mate is reaching it 3 day dose limit hence the countdown and no dose. Through the menu button in Pool Details change the demand to next setting i.e Normal to  Medium -High and if the limits are still being reached then change pool volume by 10,000 litres and monitor.

Q. How often do I need to clean the probe?****

– A Deposits can lodge on the probe. These deposits are mostly from sunscreen oils etc. Eventually these deposits will prevent the probe from reading correctly.

Q. How do I clean my probe?****

– A. In a cup add about 30ml of Acid to 30 ml water and dip the tip of the probe in this solution for 3-5 minutes. Rinse off the probe in fresh water and install. Always use  protective equipment when handling chemicals to prevent any injury from splashing etc. The solution from the cup can be tipped back in the pool.

Q. What type of acid can we run with the system?****

– A. The system is designed to run with Hydrochloric or Non Fume Acid.

Q. System Says Probe not connected****

– A. Check that the cable from the probe is securely connected to the control unit.

Q. Can the probe be calibrated?****

– A. This can only be carried out by a professional technian.

Q. Why is there a difference in the actual chemistry and what the phMate reads?****

– A. We allow for a tolerance of up to 0.3 between the manifold and the pool skimmer box where the samples should be taken from because that is the closest point to the  manifold. Do note that this tolerance is due to hydraulics in pools that cause this variance.

Designed and manufactured in Australia
www.profacture.com.au
© Profacture Pty Ltd 2019
Revised November 2021

References

• Profacture – Quality Swimming Pool Equipment
• Profacture – Quality Swimming Pool Equipment

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