Sifely E Smart Lock User Guide

June 10, 2024
SIFELY

Sifely E Smart Lock

Sifely-E-Smart-Lock-product

HOW TO REGISTER

Download the Sifely Smart Lock app from Google Play or App Store. Search “Sifely Smart Lock.”

  1. STEP 1 Tap on register to get started !
  2. STEP 2 Fill out this and then tap “Get Code”. You will be sent a verification code to verify your account ! Once, you receive it, tap on “Register”

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Note : The Sifely Smart Lock app is needed to use this lock. If this lock was professionally installed (or installed by someone other than the homeowner), make sure this step is performed by the homeowner.

PAIRING YOUR LOCK

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  1. STEP 1 Tap on the three horizontal lines.
  2. STEP 2 Tap on “+ Add Lock”
  3. STEP 3 Tap on “Next”
  4. STEP 4 Tap on the blue plus sign.

Note : You may need to tap on lock keypad.

LOCK PAGE OVERVIEW

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  • Unlock/Lock Unlock/Lock using phone’s bluetooth
  • Generate Passcode Page Generate 6 different types of passcodes
  • eKey Page View and modify current Keys
  • Remote Unlock Unlock remotely if Sifely Gateway is connected nearby
  • Records Page View entry time, attempts and methods
  • Settings Page View and modify settings
  • Send eKey Set up and send eKeys
  • Passcode Page View and modify passcode
  • Unlock/Lock Status Check status of lock

Note : Some of these icons may not appear if the Sifely Gateway is not connected to the lock.

APP UNLOCK/LOCK

To unlock the lock, tap this icon once. To lock the lock, press and hold on this icon.

Note : This will only work while you are within bluetooth range of the lock. Refer to Sifely Gateway Guide page for remote unlock/lock information.

PASSCODES

  1.  STEP 1 To access the passcode meant tap on “Generate Passcode” This will take you to the passcode page.
  2. STEP 2 Enter a name for this Passcode.

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Here is a breakdown of the 6 different code types for different durations.

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Best Practice:
When inputting the passcode, use Passcode

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Within this page, you can

  • Edit a passcode’s number, validity, and name.
  • Delete code and view records.

Pay attention to this text when generating a code. You may experience issues if these instructions are not followed.

Note : To generate custom codes, you will need to be within bluetooth range of the lock unless a Sifely Gateway is connected.

Note :The above can only be done within bluetooth range unless a Sifely Gateway is connected.

IC CARD / FOBS

  1. Tap on “Cards”
  2. Tap on in the top right corner, and then “Add Cards”.
  3. Choose the validity period of the fob.
  4. When the lock beeps once, place the fob against the Sifely logo above the keyhole.
  5. If you hear another beep, the fob can be placed on the Sifely logo to unlock.

Sifely Fobs can be programmed to work with multiple Sifely Locks.

EKEYS

Best Practices:
It is strongly recommended that the recipient first register for an account using the Sifely Smart Lock app.

  1. Step1 Keys work by sharing app access of your lock with another Sifely Smart Lock account. Key recipients will be able to use their phone to unlock/lock the lock.
  2. Step2 Enter recipient’s username. It will be the phone number or email address used during registration. eKeys do not require wif or bluetooth to be sent or revoked.

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Scan this QR for more information

AUTHORIZED ADMIN

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  1. Step1 Authorized Admins are similar to Keys; however, an authorized admin can do the following:
  2. Unlock/lock via the app.
  3. Generate, Edit, Delete passcodes, IC cards, & fingerprints.
  4. Adjust settings like passage mode, auto-lock timer, & turn on/off the lock sound.
  5. Step2 Enter recipient’s username. It will be the phone number or email address used during registration.

PASSAGE MODE & AUTO-LOCK

  1. Step1 Auto-lock will automatically lock the lock when it has been opened after 5 second by default. This can be adjusted with Passage Mode and Auto-lock timer. Outlined below is how to adjust these settings related to auto-lock.
  2. Step2 Select Passage ModeSifely-E-Smart-Lock-fig-17
  3. Step3 Passage Mode disables auto- lock during a set schedule.

LOCK SETTINGS

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Here are some settings you should familiarize yourself with. Under Basics, you can view and change information such as Lock Name. Gateway shows signal strength if Sifely Gateway is connected. With Remote Unlock on and a Sifely Gateway connected, you can remotely unlock/lock your lock. Lock Sound adjusts the locks sound level. Import from another lock allows for the transfer of passcodes and fobs from one lock to another. Delete will remove the lock from your account and clear any settings one the lock. You must be near the lock to do this.

SIFELY WIRELESS KEY FOB (Sold Separately)

  1. Tap on “Wireless Key Fob”
  2. Tap on “Add Key Fob”
  3. Choose validity period.
  4. Follow on app instructions to pair the wireless key fob.
  5. Use unlock and lock to interact with lock.

Note : A Wireless Key Fob can only connect to one lock.

INTEGRATIONS
Our locks work with the following software:

SIFELY GATEWAY
The Sifely Gateway bridges any nearby locks to your local wif allowing for remote control.

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with the Sifely Gateway connected.

  • Receive unlock notifications wherever you are.
  • Remote unlock/lock.
  • Check access logs whenever you need them.
  • Generate, edit, or delete custom codes for your guests.
  • Access the features of the webportal version of our app for free!
  • Check battery level remotely.

Get your gateway here:

FAQ

  • Q: I entered a code or fingerprint incorrectly too many times and my lock will not accept any new inputs.
    A: Unlock the lock once via the app or wait 5 minutes.

  • Q: How can I manually lock the lock?
    A: Press and hold @ to lock the lock.

  • Q: The batteries died before I could replace them. What can I do?
    A: Use the provided physical keys to open.

  • Q: How do I share access of the lock on 2 different phones?
    A: Refer to Keys or Authorized Admin section on how to do that is.

Not working like it should? Contact us with the following information for quicker resolution.

  • Which product you do have?
  • Where are you in the setup process?
  • Installing the product. Setting up the app and pairing the product. Already set up app with the product.
  • How long have you had our products for?

Here is how you can contact us:

WHAT’S INCLUDED

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PRODUCT OVERVIEW

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EXPLOSIVE VIEW

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INSTALLATION GUIDE

Adiust the backset of latch (if needed)

  1. A Hold the latch in front of the door hole, with the latch face flush against the door edge.
  2. B If the latch holes are centered in the door hole, no adjustment is required. Proceed to step 2. If the latch holes are NOT centered, adjust latch. See “Latch Adjustment.”Sifely-E-Smart-Lock-fig-28
  3. C Latch adjustment (only if needed)Sifely-E-Smart-Lock-fig-29

Install latch

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Install front panel and interior mounting plate

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Note:
Insert key and test latch. If latch does not extend or retract smoothly, adjust screws (C). Remove key when finished and make sure the latch bolt is fully extend.

Determine bolt position
Left Facing Bolt or Right Facing Bolt? View from inside looking out

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Adjust calibration switch and door knob

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Connect wire connecter and install back panel

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Test the installation with keypad

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FCC

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/ TV technician for help.

Warning : Changes or modififications to this device, not expressly approved by LIFYFUN LLC.could void the user’s authority to operate the equipment.

Return and Warranty Information

Return Policy
30 day money back guarantee from date of purchase. Some exceptions may be made with a restocking fee on a case by case basis and buyer may be responsible for return shipping cost. For inquiries regarding this, please contact us at cs@sifely.com.

Product Warranty
We offer a 1 year free replacement from the date of purchase. To claim your warranty replacement, the first request or inquiry must be made within 1 year of date of purchase. Any requests or inquiries after 1 year from the date of purchase are not eligible for warranty. Sifely reserves the right to deny a replacement request. For inquiries regarding this, please contact us at cs@sifely.com.

Email us first! We are here to help. For any technical questions or support, please email us at cs@sifely.com or visit our website sifely.com to chat with us.

Support is available: MON-SUN- 9 AM to 5 PM PST www.sifely.com

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