Sifely S Smart Lock App User Guide

June 10, 2024
SIFELY

Sifely S Smart Lock App

Sifely S Smart Lock App product

WHAT’S INCLUDED

  • Latch and strike
  • Exterior AssemblySifely S Smart Lock App 2
  • Interior AssemblySifely S Smart Lock App 3
  • ScrewsSifely S Smart Lock App 4

Phillips heads crew a driver
Note: No drill needed

PRODUCT OVERVIEW

Sifely S Smart Lock App 6 EXPLOSIVE VIEW
Sifely S Smart Lock App 7

Assembly

  1. Adjust the backset of latch (if needed)
    • Hold the latch in front of the door hole, with the latch face flush against the door edge.Sifely S Smart Lock App 8
    • If the latch holes are centered in the door hole, no adjustment is required. Proceed to step 2. If the latch holes are NOT centered, adjust latch. See “Latch Adjustment.”Sifely S Smart Lock App 9
    • Latch adjustment (only if needed)Sifely S Smart Lock App 10
  2. Install latchSifely S Smart Lock App 11
  3. Install front panel and interior mounting plateSifely S Smart Lock App 12
  4. Connect wire connector and install back panelSifely S Smart Lock App 13
  5. Install 4 AA batteries and battery coverSifely S Smart Lock App 14
  6. Install the door handlesSifely S Smart Lock App 15
  7. Insert the key and test the installationSifely S Smart Lock App 16

Install our lock on top (only if needed)
Install our lock on top
Due to the size of our lock,our lock may interface with existing deadbolt. If there is a deadbolt lock on top, install our lock on top bore hole and move the deadbolt lock to the bottom bore hole to avoid installation issues.

HOW TO REGISTER

Download the Safely Smart Lock app from Google Play or App Store.
Search “Safely Smart Lock.”Sifely S Smart Lock App 18

  • STEP 1
    Tap on register to get started !Sifely S Smart Lock App
19

  • STEP 2
    Fill out this and then tap “Get Code”. You will be sent a verification code to verify your account !Once you receive it, tap on “Register”

Note: The Safely Smart Lock app is needed to use this lock. If this lock was professionally installed (or installed by someone other than the homeowner), make sure this step is performed by the homeowner.

PAIRING YOUR LOCK

Sifely S Smart Lock App 21
Sifely S Smart Lock App 22

LOCK PAGE OVERVIEW

  • Unlock/Lock
    Unlock/Lock using phone’s bluetooth

  • Generate Passcode Page
    Generate 6 different types of passcodes

  • eKey Page
    View and modify current eKeys

  • Remote Unlock
    Unlock remotely if Safely Gateway is connected nearby

  • Records Page
    View entry times, attempts and methods

  • Settings Page
    View and modify settings

  • Send eKey
    Set up and send eKeys

  • Cards/Fobs Page
    Set up your fobs here

  • Fingerprints Page
    Set up fingerprints

  • Passcode Page
    View and modify passcode

  • Authorized Admin Page
    Create and edit admins

  • Wireless Key Fob Page
    Wireless Key Fob Page

  • Unlock/Lock Status
    Check status of lock

Note: Some of these icons may not appear if the Safely Gateway is not connected to the lock.

APP UNLOCK/LOCK

  • To unlock the lock, tap this icon once.
  • To lock the lock, press and hold on this icon.Sifely S Smart Lock App 37

Note: This will only work while you are within bluetooth range of the lock. Refer to Safely Gateway Guide page for remote unlock/lock information.

PASSCODES
  • STEP 1
    To access the passcode menu, tap on “Generate Passcode”. This will take you to the passcode page.Sifely S Smart Lock App 38

  • STEP 2
    Enter a name for this Passcode.Sifely S Smart Lock App
39

Here is a breakdown of the 6 different code types for different durations.
Best Practice: When inputting the passcode, use # + Code + #.
Within this page, you can

  • Edit a passcode’s number, validity, and name.
  • Delete code and view records.

Pay attention to this text when generating a code. You may experience issues if these instructions are not followed.
Note: To generate custom codes, you will need to be within bluetooth range of the lock unless a Safely Gateway is connected.
Note: The above can only be done within bluetooth range unless a Safely Gateway is connected.

IC CARD / FOBS

To add a fob to your lock. Follow these steps.

  1. Tap on “Cards”.
  2. Tap on “Add Card”
  3. Choose the validity period of the lock.
  4. Once the lock says “Please swipe your card”, place the fob against 5 on the keypad.
  5. If you hear “input successful “, the fob can be used to unlock your lock.

Safely Fobs can be programmed to work with multiple Safely Locks.

FINGERPRINTS

To add a fingerprint follow these instructions:

Sifely S Smart Lock App 45
Sifely S Smart Lock App 46

eKeys

Best Practices:
It is strongly recommended that the recipient first register for an account using the Safely Smart Lock app.

  • Step1
    eKeys work by sharing app access of your lock with another Safely Smart Lock account. eKey recipients will be able to use their phone to unlock/lock the lock.

  • Step2
    Enter recipient’s username. It will be the phone number or email address used during registration. eKeys do not require Wi-Fi or bluetooth to be sent or revoked.

AUTHORIZED ADMIN

Step1
Authorized Admins are similar to eKeys;
however, an authorized admin can do the following:

  1. Unlock/lock via the app.
  2. Generate, Edit, Delete passcodes, IC cards, & fingerprints.
  3. Adjust settings like passage mode, auto-lock timer, & turn on/off the lock sound.

Step2
Enter recipient’s username. It will be the phone number or email address used during registration.

PASSAGE MODE & AUTO-LOCK

  • Step1
    Auto-lock will automatically lock the lock when it has be opened after 5 second by default. This can be adjusted with Passage Mode and Auto-lock timer. Outlined below is how to adjust these settings related to auto-lock.Sifely S
Smart Lock App 51

  • Step2
    Select Passage ModeSifely S Smart Lock App 52

  • Step3
    Passage Mode disables auto-lock during a set schedule.Sifely S Smart Lock
App 53

LOCK SETTINGS

Sifely S Smart Lock App 54Here are some settings you should familiarize yourself with.
Under Basics, you can view and change information such as Lock Name.
Gateway shows signal strength if Safely Gateway is connected.
With Remote Unlock on and a Safely Gateway connected, you can remotely unlock/lock your lock.
Lock Sound adjusts the locks sound level.
Import from another lock allows for the transfer of passcodes and fobs from one lock to another.
Delete will remove the lock from your account and clear any settings one the lock. You must be near the lock to do this.

SIFELY WIRELESS KEY FOB

Do something similar with “Wireless Key Fob” Follow these steps.

  1. Tap on “Wireless Key Fob”
  2. Tap on “Add Key Fob”
  3. Choose validity period.
  4. Follow on app instructions to pair the wireless key fob.
  5. Use unlock and lock to interact with lock.

Note: A Wireless Key Fob can only connect to one lock.

INTEGRATIONS

Our locks work with the following software:
With more to come in the near future.
Sifely S Smart Lock App 58Scan this code to find out how to connect your locks!

SIFELY GATEWAY

The Safely Gateway bridges any nearby locks to your local Wi-Fi allowing for remote control.
With the Safely Gateway connected.

  • Receive unlock notifications wherever you are.
  • Remote unlock/lock.
  • Check access logs whenever you need them. Generate, edit, or delete custom codes for your guests.
  • Access the features of the we portal version of our app for free!
  • Check battery level remotely.

FAQ

  • Q: I entered a code or fingerprint incorrectly too many times and my lock will not accept any new inputs.
    A
    : Unlock the lock once via the app or wait 5 minutes.

  • Q: How can I manually lock the lock?
    A : Press and hold # to lock the lock.

  • Q: The batteries died before I could replace them. What can I do?
    A : Use the provided physical keys to open or plug in a powerbank into the slot on the underside of the keypad to power it up to be able to enter and change the batteries.

  • Q: How do I share access of the lock on 2 different phones?
    A : Refer to eKeys or Authorized Admin section on how to do that is.

Not working like it should? Contact us with the following information for quicker resolution.

  • Which product you do have?
  • Where are you in the setup process?
    • Installing the product.
    • Setting up the app and pairing the product.
    • Already set up app with the product.
  • How long have you had our products for?

Here is how you can contact us:
Email: cs@sifely.com
Live Chat: sifely.com
Text/SMS: 805-519-8895

FCC

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/ TV technician for help.

Warning: Changes or modififications to this device, not expressly approved by LIFYFUN LLC. Could void the user’s authority to operate the equipment.

Return and Warranty Information

Return Policy
30 day money back guarantee from date of purchase. Some exceptions may be made with a restocking fee on a case by case basis and buyer may be responsible for return shipping cost. For inquiries regarding this, please contact us at cs@sifely.com.
Product Warranty
We offer a 1 year free replacement from the date of purchase. To claim your warranty replacement, the first request or inquiry must be made within 1 year of date of purchase. Any requests or inquiries after
1 year from the date of purchase are not eligible for warranty. Safely reserves the right to deny a replacement request. For inquiries regarding this, please contact us at cs@sifely.com.
Email us first ! We are here to help.
For any technical questions or support, please email us at cs@sifely.com or visit our website sifely.com to chat with us.
Support is available:
MON-SUN- 9 AM to 5 PM PST
www.sifely.com

References

Read User Manual Online (PDF format)

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Download This Manual (PDF format)

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