Miele PDR 300 SmartBiz HP Tumble Dryer with Heat Pump User Manual

June 10, 2024
Miele

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Miele PDR 300 SmartBiz HP Tumble Dryer with Heat Pump

Product Information

The product is covered under the EXP guarantee by Miele & Cie. The guarantee is applicable only if the equipment has been  purchased from one of its authorized dealers or distributors or directly from the factory and installed by an authorized service agent.

The guarantee covers free replacement of defective components resulting from poor workmanship, subject to certain conditions. The  validity of any claim under the terms of this guarantee in respect  of any defect covered by this guarantee is subject to an inspection of the parts concerned at the Miele factory. The guarantee is valid  for 12 months from the date of delivery, which must be entered on the guarantee card by the Miele Service Agent.

Product Usage Instructions

  1. Purchase the product from an authorized dealer or distributor, or directly from the factory.
  2. Install the product through an authorized service agent.
  3. Keep the guarantee card and ensure that the date of delivery is entered on it by the Miele Service Agent.
  4. In case of any defects covered under the guarantee, contact Miele & Cie. for a replacement. The defective components must be returned to the factory at the expense of the owner.
  5. Note that any other type of claim whatsoever, whether in respect of nullification, depreciation, the replacement of the appliance, financial recompense arising as the result of repairs carried out by a third party and claims in respect of damaged laundry are absolutely excluded.
  6. If you are in a country without Miele subsidiaries, refer to the Export Guarantee section for further details.

Guarantee card

Guarantee Export (Countries without Miele subsidiaries

Conditions of Guarantee
Miele & Cie. will guarantee equipment which:

  1. has been purchased from one of its dealers or distributors authorized to import Miele products into the country of residence, or directly from the factory.
  2. has been installed by an authorised service agent, in as far as necessary.

Extent of guarantee

  1. Miele & Cie. will replace free of charge, FOB German seaport/Free German delivery station/-border only, excluding transportation cost to another destination and other cost such as customs duty, labour cost etc. On special request by Miele defective components resulting from poor workmanship subject to the above conditions are to be returned to the factory at the expense of the owner. These components then automatically become the property of Miele & Cie.

  2. The validity of any claim under the terms of this guarantee in respect of any defect covered by this guarantee is
    subject to an inspection of the parts concerned at the Miele factory.

  3. This guarantee will not cover any fault or defect caused by:

    • a) Faulty installation, viz. the failure to observe the official installation instructions.
    • b) Misuse of the appliance, e. g. the use of unsuitable detergents or lack of maintenance.
    • c) The deterioration of components subject to normal wear and tear, such as V-belts, brake linings and rubber items, etc.
    • d) Damage caused as the result of handling during transit, atmospheric conditions or from forces outside our control, etc.
    • e) Repairs or modifications carried out by firms other than authorised Miele Service Agents or
      dealers.
  4. Any other type of claim whatsoever, whether in respect of nullification, depreciation, the replacement of the appliance, financial recompense arising as the result of repairs carried out by a third party and claims in respect of damaged laundry are absolutely excluded.

Terms of guarantee and notifications of claims

  1. This guarantee is valid for 12 months. The term commences from the date of delivery, which must be entered on the guarantee card by the Miele  Service Agent. Replacements made under the terms of the guarantee do not alter the terms of the guarantee.
  2. The user must notify all claims to either the Miele Service Agent, or if the appliance was purchased directly, to the factory at Gütersloh.

Miscellaneous
Further claims for damage will not be accepted by Miele

  • Model No.:

  • Serial No. of machine:
    The Miele product as designated above is of perfect quality and functional design. Miele undertakes to rectify free-of-charge faults in material or production which are covered by the guarantee.

  • Date of purchase:

  • Installed by (Name of installation company):

  • stamp of company

  • signature of retailer

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Rendez-vous sur
www.miele.fr/enregistrer-mon-appareil

CONTACT

France
ADDRESS: Miele France – Siège social 9 av. Albert Einstein – ZI du Coudray 93151 – Le Blanc-Mesnil CEDEX
R.C.S. Bobigny B 708 203 088
Téléphone : 09 74 50 1000 (appel non surtaxé)
www.miele.fr
info@miele.fr

Portugal:
ADDRESS: Miele Portuguesa, Lda. Av. do Forte, 5 2790-073 Carnaxide
Telf.: 214248100
www.miele.pt
info@miele.pt

Italia
Miele Italia S.r.l.
ADDRESS: Strada di Circonvallazione, 27 39057 S. Michele-Appiano (BZ)
www.miele.it
info@miele.it

Germany
Miele & Cie. KG
ADDRESS: Carl-Miele-Straße 29 33332 Gütersloh
Tel: +49 5241 89-0
Fax: +49 5241 89-2090
www.miele.de

References

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