Jabra HSC170W Evolve2 55 Headphone User Manual
- June 10, 2024
- Jabra
Table of Contents
Jabra HSC170W Evolve2 55 Headphone
© 2023 GN Audio A/S. All rights reserved. Jabra® is a trademark of GN Audio
A/S. The Bluetooth® word mark and logos are registered trademarks owned by the
Bluetooth SIG, Inc. and any use of such marks by GN Audio A/S is under
license.
Made in China MODEL: HSC170W; END060W
Declaration of Conformity can be found on
www.jabra.com/doc
Welcome
Thank you for using the Jabra Evolve2 55. We hope you will enjoy it!
Jabra Evolve2 55 features
- Best-in-class comfort* with Jabra AirComfort technology
- Silence your surroundings with Active Noise Cancellation (ANC)
- Work-anywhere professionalism, with noise-cancelling microphone technology
- Optimized sound for professional and personal use
- Dual connectivity, plug-and-play, and up to 30m/100ft wireless range
- Certified for leading virtual meeting platforms
- Class is defined as competitors in the same price range. Claim applies to stereo variant. Refer to jabra.com/commercial-claims.
Jabra Evolve2 55 overview
Included accessories
USB-A version
USB-C version
Carry pouch
Optional accessories
Optional accessories are available at jabra.com/accessories
-
Charging stand
-
Replacement ear cushions
How to wear
Wearing styles
Mono variant
Stereo variant
Headset adjustment
Headband
Adjust the headband so that the headset fits your head comfortably.
Boom arm
It is important to position the microphone close to your mouth. The boom arm
can be bent for better positioning.
Foldable earcups
The earcups can be folded flat for easy storage.
How to charge
The headset can be charged using the optional charging stand, or via a
charging cable plugged directly into the headset.
It takes approx. 2 hours to fully charge. When fully charged, the battery life
is up to 18 hours. If out of battery, charging the headset for 30 minutes will
give the headset up to 9 hours of battery life.
Charge using the charging cable
Plug the USB charging cable into the USB-C charging port on the right earcup
and then into any available USB port on your computer. It is recommended to
charge the headset using the supplied Jabra charging cable; however, it is
possible to use a compatible charger.
Charge using the charging stand (optional accessory)
Connect the charging stand to a powered USB port on your computer using the
supplied charging cable, and then dock the headset in the charging stand.
Alternatively, the charging stand can be plugged into any powered USB power
supply.
The battery LED on the headset will flash white briefly to indicate the
headset has been correctly docked with the charging stand.
The battery LED will then briefly flash green, yellow or red to indicate the
current battery charging status. When the LED turns solid green, the headset
is fully charged.
Sleep mode
When the headset is powered on, but not playing music or on a call, it will
automatically enter sleep mode after 4 hours to conserve battery. To exit
sleep mode, press any button.
The length of time before the headset enters sleep mode can be adjusted using
the Jabra Sound+ app on your smartphone or Jabra Direct on your computer.
After 24 hours of no interaction, the headset will power down completely.
Press and hold the Power button for 2 seconds to power the headset on.
What the LEDs mean
LED
Muted
Plugged into computer and signed into Microsoft Teams
(slow flash) Headset is trying to connect to Microsoft Teams. Will time out
after 10 seconds
(fast flash) Microsoft Teams notification*
Bluetooth connection
Incoming call/Active call
Streaming music/media
How to connect
Connect to computer
Plug the supplied Jabra Link 380 into a USB port on your computer. The Jabra
Evolve2 55 and the Jabra Link 380 are pre-paired and ready for use out of the
box. The Bluetooth range is up to 30 meters or 100 feet.
To hear music in the headset you may need to select the Jabra Link 380 as the
playback device in your operating system’s audio settings. To manually pair
the Jabra Evolve2 55 with the Jabra Link 380, download and use Jabra Direct.
Pair with a Bluetooth device
- Press and hold the Power button (4 sec) until the LED flashes blue.
- Follow the voice-guided instructions to pair your Bluetooth device.
To complete the pairing, you may be asked to confirm a passcode that will be
displayed on your phone and announced in your headset. If both passcodes
match, confirm it on your phone and press the Call button on the headset.
How to use
Power on/off
Hold the Power button for 2 seconds to power the headset on/off.
Calls & music
Right| Calls & music|
---|---|---
| Answer call| Press the Call button
Alternatively, move the
microphone down to
answer a call
End call| Press the Call button
Reject call| Double-press the Call button
| Bring Microsoft Teams to foreground on computer| Press the Call button
(when signed into Microsoft Teams)
Join active Microsoft Teams meeting| Press the Call button (when signed
into Microsoft Teams)
View Microsoft Teams missed calls and voicemails| Press the Call button
(when signed into Microsoft Teams)
Raise/lower hand during a Microsoft Teams meeting| Press and hold (1 sec) the
Call button (during a Microsoft Teams meeting)
| Play/pause music| Press the Play/pause button when listening to music
Mute/unmute microphone| Press the Play/pause button when on a call
Hear battery status| Press the Play/pause button when not on a call or
listening to music
| Adjust volume| Press the Volume up or Volume down button, when
listening to music or on a call
Next track| Press and hold (1 sec) the Volume up button
Restart track or previous track| Press and hold (1 sec) the Volume down
button to restart the current track Press and hold twice to play the previous
track
Busy light on/off| Press the Volume up and Volume down buttons at the
same time
Hear battery status| Press the Volume up or Volume down buttons when
not on a call or listening to music
| Activate voice assistant (Siri, Google Assistant)| Press and hold (1 sec)
the ANC button when not on a call
ANC on/off| Press the ANC button
Busylight(s)
To indicate to colleagues that you are busy, the Busylight(s) on the headset
automatically light up red when you are on a call. To manually switch the
Busylight(s) on/off, press the Volume up and Volume down buttons at the same
time.
Mute/unmute using the microphone boom-arm
The headset microphone can be muted by moving the microphone boom-arm up, or
unmuted by moving it down. This feature is on by default, and can be disabled
using Jabra Sound+ on your smartphone or Jabra Direct on your computer.
Answer call using the microphone boom-arm
An incoming call can be answered by moving the microphone boom-arm down, close
to your mouth. This feature is on by default, and can be disabled using Jabra
Sound+ on your smartphone or Jabra Direct on your computer.
Voice assistant
Press and hold (1 sec) the ANC button on the headset, when not on a call, to activate the voice assistant on your phone (e.g. Siri, Google Assistant or Amazon Alexa).
Multiuse
The headset can be paired with up to 8 Bluetooth devices, and connected to two Bluetooth devices at once (e.g. the Jabra Link 380 and a phone, or two phones). The headset can accept multiple incoming calls from either device. To pair with two phones, use the normal pairing process separately for each one (refer to section 6.2). The voice assistant will be activated on the last connected phone.
Multiple call handling
The headset can accept and handle multiple calls at the same time.
Right| Multiple call handling|
---|---|---
| End current call and answer incoming call| Press the Call button
Put current call on hold and answer incoming call| Hold (2 secs) the Call
buttonc
Switch between held call and active call| Hold (2 secs) the Call button
Reject incoming call, when on a call| Double-press the Call button
Voice guidance
Voice guidance are announcements that will guide you through set up, or will
give you headphone status updates (e.g. connection and battery status).
Voice guidance is enabled by default.
Right| Voice guidance|
---|---|---
| Turn voice guidance on/off| Press and hold (5 sec) the ANC button and
the Volume up button until you hear an announcement in the headset
Alternatively, use Jabra Direct on your computer, or Jabra Sound+ on your
smartphone, to turn Voice guidance on or off.
For the latest list of supported languages, refer to the Jabra Sound+ app on
your smartphone or Jabra Direct on your computer.
Sidetone
Sidetone enables you to better hear your own voice when you are on a call.
Sidetone settings can be configured using the Jabra Sound+ app on your
smartphone or Jabra Direct on your computer.
Factory reset
Resetting the headset clears the list of paired devices and resets all settings.
Right| Reset headset|
---|---|---
| Reset pairing
list and settings
| Ensure the headset is powered on and you are not on a call. Then press and hold (3 sec) the Call button and the Volume up button simultaneously until the LED lights up pink and your hear an announcement in the headset You will need to repair the headset to your Jabra Link 380.
Software and firmware
Jabra Sound+
Ensure the headset is powered on and you are not on a call. Then press and hold (3 sec) the Call button and the Volume up button simultaneously until the LED lights up pink and your hear an announcement in the headset
Software and firmware
Jabra Sound+
Jabra Sound+ is a mobile application that allows you to update the headset to the latest firmware to add new functionalities and configure it based on your needs.
Jabra Direct
Jabra Direct is a desktop application designed to support, update and manage Jabra devices to ensure their optimal performance.
Download the latest free version from jabra.com/direct 29
Update firmware
Firmware updates improve performance or add new functionality to Jabra devices. Jabra Sound+ or Jabra Direct will notify you when firmware is updating, or when a firmware update is available. Using Jabra Sound+ Connect the Evolve2 55 via Bluetooth to your phone. Using Jabra Direct Connect the Evolve2 55 to a computer using the USB cable or the Jabra Link 380 Bluetooth adapter.
Support
FAQ
View the Jabra Evolve2 55 FAQ, certifications, and technical specifications at jabra.com/support
How to care for your headset
- Always store the headset in the supplied case.
- To prevent the depletion of the battery lifetime or capacity, avoid storing the headset in hot or cold environments, such as a closed car in summer, or in winter conditions.
- It is recommended to keep the headset between -10°C and 50°C (14°F and 122°F). · Do not store the headset for extended periods of time without recharging them (max. three months).
How to clean your Jabra device
Keep your product clean by following these best practices for hygiene.
- Apply normal dish soap and water to a cloth, making sure you wring out excess liquid so the cloth is not dripping wet. Use soap and water only do not use strong cleaning agents.
- Gently wipe the product, making sure there is not a layer of suds on the surface.
- Let it rest for at least one minute.
- Rinse the surface by wiping it with a slightly damp cloth using water only.
- Let it dry.
- When the product is not in use, keep it clean by avoiding contact with dirty surfaces and storing it in the carry pouch.
Declaration of Conformity can be found on
www.jabra.com/doc