level M1 Video Doorbell Installation Guide
- June 10, 2024
- Level
Table of Contents
M1 Video Doorbell
Installation Guide
INSTALLATION – LEVEL VIDEO DOORBELL
M1 Video Doorbell
Doorbell hardware (in box):
Tools needed: T8 Security screwdriver, Voltmeter, Phillips screwdriver, Drill & 3/32″ bit.
Step 1:
First, ring the existing doorbell and note the chime location. If there is no
functional chime, proceed to troubleshooting.
Step 2:
Check voltage at the wires on the doorbell, voltage must be 16-24 VAC. OR
check the transformer’s rating.
Step 3 :
If voltage is not in range, install a transformer with 16-24 VAC, 30-40 VA .
Follow the transformer manufacturer’s instructions for installing the
transformer.
Step 4 :
After confirming the voltage is 16 – 24 VAC / replacing with the
recommended transformer. Proceed to the installer app for adding the video
doorbell to the unit.
Step 5 :
In the Installer app, go to the current unit number.
Select ‘Add Level Video doorbell’
Step 6:
Scan the Serial Number QR code located in the rectangular box on the back of
the Level Video doorbell.
850009337313Step 7:
Turn off the breaker. **Remove the chime cover and note the wire connection
locations. Step 8: Loosen the screws of the chime wires.
Insert the Power kit connectors to the chime connectors with wire connections.
Place the Power kit at a location that will not hamper placing the cover back
on. Step 9: Put the cover of the chime back on and proceed to the door
bell.
Be mindful of placing the power kit in a location which will not interfere
with the cover.
Step 10: Place
the mounting plate against the wall. Ensure the wires can pass through the
rectangular hole in the mounting plate. Mark the location of the mounting
screw holes.
Step 11: Drill holes for the mounting plate anchors.
Step 12: Screw in the mounting screws and adjust the the mounting plate
to be square.
Loosen the mounting plate contact screws and connect doorbell wires. Step
13: Install the video door bell on the mounting plate.
Hook the video doorbell to the top of the mounting plate and ease it in at the
bottom. Step 14: Fasten the T8 security screw at the bottom of the video
doorbell using a T8 security screwdriver.
Note : A T8 security screwdriver has a hole in its center.
Step 15: Turn the breaker back on.
Step 16: Check the doorbell LED’s The indicator LED below the camera
should be solid white.
The LED ring at the center of the gray button should be solid orange.
Step 17: Press the bottom gray button.
You should hear a soft tone on the doorbell . You should also hear a ring at
the chime in the apartment. If not, proceed to troubleshooting
The installation of the Video doorbell is now complete.
** The Video doorbell is ready to be connected to the residents Wi-Fi. The
resident can now sign up for the service and activate the Video doorbell’s
functionality using the ‘Resident App’
Troubleshooting :
There is no mechanical chime in the apartment.
Do not install the doorbell at this time & report this issue to Dwell Care by
calling 415-582-6701.
The voltage on the doorbell is out of range.
Do not install the doorbell at this time & report this issue to Dwell Care by
calling 415-582-6701. We will create a
ticket to have a replacement transformer installed.
The LED lights did not light up as described.
Do not install the doorbell at this time & report this issue to WellCare by
calling 415-582-6701.
Federal Communication Commission Interference Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one of the
following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
FCC Caution: Any changes or modifications not expressly approved by the
party responsible for compliance could void the user’s authority to operate
this equipment. This transmitter must not be co-located or operating in
conjunction with any other antenna or transmitter.
Radiation Exposure Statement: This equipment complies with FCC radiation
exposure limits set forth for an uncontrolled environment. This equipment
should be installed and operated with minimum distance 20cm between the
radiator & your body.
Note: The country code selection is for non-US model only and is not
available to all US model. Per FCC regulation, all WiFi product marketed in US
must fixed to US operation channels only.
Industry Canada statement:
This device complies with ISED’s licence-exempt RSSs. Operation is subject to
the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Caution :
(i) the device for operation in the band 5150-5250 MHz is only for indoor use
to reduce the potential for harmful interference to co-channel mobile
satellite systems; (ii) where applicable, antenna type(s), antenna models(s),
and worst-case tilt angle(s) necessary to remain compliant with the e.i.r.p.
elevation mask requirement set forth in section 6.2.2.3 shall be clearly
indicated.
Radiation Exposure Statement:
This equipment complies with ISED radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with
greater than 20cm between the radiator & your body.