WWD 660 WCS Washing Machines

Operating instructions for washing machines

To avoid the risk of accidents or damage to the machine, it is essential to read these instructions before it is installed and used for the first time.

en-GB, IE

M.-Nr. 12 029 851

Contents
Caring for the environment …………………………………………………………………… 6 Warning and Safety instructions …………………………………………………………… 7 Operating the washing machine ……………………………………………………………. 14 Control panel …………………………………………………………………………………………. 14 How the control field works……………………………………………………………………… 15 Before using for the first time ……………………………………………………………….. 16 Miele@home ………………………………………………………………………………………….. 17 1. Remove the transit bars ………………………………………………………………………. 18 2. Setting up Miele@home ………………………………………………………………………. 18 3. Commissioning TwinDos …………………………………………………………………….. 19 4. Starting the calibration programme……………………………………………………….. 20 Washing environmentally and economically ………………………………………….. 21 1. Prepare the laundry…………………………………………………………………………… 22 2. Select a programme………………………………………………………………………….. 23 3. Load the washing machine………………………………………………………………… 24 4. Select programme settings ……………………………………………………………….. 25 5. Add detergent …………………………………………………………………………………… 26 Degree of soiling of the laundry ……………………………………………………………….. 27 Detergent dispenser drawer …………………………………………………………………….. 28 CapDosing…………………………………………………………………………………………….. 30 6. Starting the programme ……………………………………………………………………. 32 Adding laundry during a programme sequence (AddLoad) ………………………….. 32 7. End of programme ……………………………………………………………………………. 33 Spinning……………………………………………………………………………………………….. 34 Delay start/SmartStart……………………………………………………………………… 35 Programme chart …………………………………………………………………………………. 37 Extra options………………………………………………………………………………………… 40 Short…………………………………………………………………………………………………….. 40 Pre-ironing …………………………………………………………………………………………….. 40 The following extra options can be selected in addition to the programmes ….. 40 Garment care label symbols………………………………………………………………….. 41
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Contents
Programme sequence…………………………………………………………………………… 42 Changing the programme sequence …………………………………………………….. 44 Changing a programme (safety lock) ………………………………………………………… 44 Cancelling a programme …………………………………………………………………………. 44 Detergent …………………………………………………………………………………………….. 45 The correct detergent……………………………………………………………………………… 45 Water softeners ……………………………………………………………………………………… 45 Dispensing aids ……………………………………………………………………………………… 45 Fabric conditioner and liquid starch ………………………………………………………….. 45 Recommended Miele detergents ……………………………………………………………… 46 Recommended detergents in accordance with Directive (EU) Nr. 1015/2010…. 47 Replacing the TwinDos cartridge…………………………………………………………… 48 Cleaning and care ………………………………………………………………………………… 49 Cleaning the external casing and the control panel …………………………………….. 49 Cleaning the detergent dispenser drawer ………………………………………………….. 49 Hygiene info(Cleaning the drum) ………………………………………………………………. 51 Cleaning the water inlet filter ……………………………………………………………………. 51 TwinDos maintenance …………………………………………………………………………….. 52 Problem solving guide ………………………………………………………………………….. 53 The programme does not start…………………………………………………………………. 53 The programme is cancelled and a fault indicator light lights up in the control panel…………………………………………………………………………………. 54 During the programme sequence, a symbol appears in the time display……….. 55 At the end of the programme, an indicator light lights up in the control panel … 56 Messages or faults with the TwinDos system …………………………………………….. 57 General problems with the washing machine …………………………………………….. 58 An unsatisfactory wash result ………………………………………………………………….. 60 The door will not open…………………………………………………………………………….. 61 Opening the door in the event of a blocked drain outlet and/or power cut …….. 62 Service…………………………………………………………………………………………………. 64 Contact in the event of a fault ………………………………………………………………….. 64 Optional accessories………………………………………………………………………………. 64 EPREL database ……………………………………………………………………………………. 64 Warranty ……………………………………………………………………………………………….. 64
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Contents
Installation……………………………………………………………………………………………. 65 Front view ……………………………………………………………………………………………… 65 Rear view………………………………………………………………………………………………. 66 Installation surface …………………………………………………………………………………. 67 Transporting the washing machine to its installation site……………………………… 67 Removing the transit bars ……………………………………………………………………….. 68 Fitting the transit bars …………………………………………………………………………….. 70 Levelling the machine……………………………………………………………………………… 71
Screwing out and adjusting the feet……………………………………………………… 71 Installing under a continuous worktop ………………………………………………….. 72 Washer-dryer stack ……………………………………………………………………………. 72 The water protection system……………………………………………………………………. 73 Connection to the water supply ……………………………………………………………….. 74 Connecting the water inlet ………………………………………………………………….. 74 Water drainage ………………………………………………………………………………………. 75 Fitting the elbow………………………………………………………………………………… 75 Direct connection to a sink drain outlet…………………………………………………. 76 Electrical connection ……………………………………………………………………………… 77 Technical data………………………………………………………………………………………. 78 EU Conformity declaration ………………………………………………………………………. 79 UK Conformity declaration ………………………………………………………………………. 79 Consumption data ………………………………………………………………………………… 80 Programmable functions ………………………………………………………………………. 81 Opening the programming level ……………………………………………………………….. 81 Choosing and selecting a programmable function ……………………………………… 81 Editing and saving a programmable function……………………………………………… 82 Exit programming level……………………………………………………………………………. 82 Sensor tone ……………………………………………………………………………………… 82 Lock code………………………………………………………………………………………… 83 Control panel switch-off status ………………………………………………………….. 83 Memory ………………………………………………………………………………………….. 84 Longer pre-wash Cottons …………………………………………………………………. 84 Gentle action …………………………………………………………………………………… 84 Reduce temperature…………………………………………………………………………. 84 Maximum rinse level …………………………………………………………………………. 85 Suds cooling ……………………………………………………………………………………. 85 Anti-crease ……………………………………………………………………………………… 85 Low water pressure………………………………………………………………………….. 85 Backlight brightness dimmed ……………………………………………………………. 86 TwinDos………………………………………………………………………………………….. 86
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Contents
UltraPhase 1 dispensing quantity ………………………………………………………. 86 UltraPhase 2 dispensing quantity……………………………………………………….. 86 TwinDos maintenance ………………………………………………………………………. 87 Degree of soiling ……………………………………………………………………………… 87 Networking ……………………………………………………………………………………………. 88 Remote control ………………………………………………………………………………… 88 SmartGrid……………………………………………………………………………………….. 88 RemoteUpdate ………………………………………………………………………………… 89 Switching off WiFi…………………………………………………………………………………… 90 Copyrights and licences for the communication module……………………………… 90 Detergents and care products ………………………………………………………………. 91 Detergent………………………………………………………………………………………………. 91 Specialist detergents ………………………………………………………………………… 92 Fabric care ………………………………………………………………………………………. 93 Additives …………………………………………………………………………………………. 93 Machine care…………………………………………………………………………………………. 93
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Caring for the environment

Disposing of the packaging material
The packaging material is used for handling and protects the appliance from transport damage. The packaging material used is selected from materials which are environmentally friendly for disposal and can generally be recycled. Recycling the packaging material reduces the use of raw materials. Use material-specific collection points for valuable materials and take advantage of return options. Your Miele dealer will take the packaging material away.

Disposing of your old appliance
Electrical and electronic appliances contain many valuable materials. They also contain certain materials, compounds and components which were essential for their correct functioning and safety. These could be hazardous to human health and to the environment if disposed of with household waste or if handled incorrectly. Please do not, therefore, dispose of your old appliance with household waste.

Instead, please make use of officially designated collection and disposal points to dispose of and recycle electrical and electronic appliances in your local community, with your dealer or with Miele, free of charge. By law, you are solely responsible for deleting any personal data from the old appliance prior to disposal. You are legally obliged to remove any old batteries which are not securely enclosed by the appliance and to remove any lamps without destroying them, where this is possible. These must be taken to a suitable collection point where they can be handed in free of charge. Please ensure that your old appliance poses no risk to children while being stored for disposal.

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Warning and Safety instructions
This washing machine complies with all current local and national safety requirements. However, inappropriate use can lead to personal injury and damage to property. Read the operating instructions carefully before using the washing machine. They contain important information on safety, installation, use and maintenance. This prevents both personal injury and damage to the washing machine. In accordance with standard IEC 60335-1, Miele expressly and strongly advises that you read and follow the instructions in the chapter on installing the washing machine as well as the safety instructions and warnings. Miele cannot be held liable for damage caused by non-compliance with these instructions. Keep these operating instructions in a safe place and pass them on to any future owner. Correct application This washing machine is intended for use in domestic households and similar working and residential environments. The washing machine is not intended for outdoor use. It must be used only as a domestic appliance to wash items which are specified by the manufacturer as being washable on the wash care label. Miele cannot be held liable for damage resulting from incorrect or improper use or operation. The washing machine can only be used by people with reduced physical, sensory or mental capabilities, or lack of experience or knowledge, if they are supervised whilst using it or have been shown how to use it safely and recognise and understand the consequences of incorrect operation.
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Warning and Safety instructions Safety with children Children under 8 years of age must be kept away from the wash-
ing machine unless they are constantly supervised. Children 8 years and older may only use the washing machine unsupervised if they have been shown how to use it safely and recognise and understand the consequences of incorrect operation. Children must not be allowed to clean or maintain the washing machine unsupervised. Please supervise children in the vicinity of the washing machine and do not let them play with it. Technical safety Please observe the instructions in “Installation” and “Technical data”. Before setting up the washing machine, check it for any externally visible damage. Do not install or use a damaged machine. Before connecting the washing machine, ensure that the connection data on the data plate (fuse rating, voltage and frequency) match the mains electricity supply. If in any doubt, consult a qualified electrician.
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Warning and Safety instructions Temporary or permanent operation on an autonomous power sup-
ply system or a power supply system that is not synchronised with the mains power supply (e.g. island networks, back-up systems) is possible. A prerequisite for operation is that the power supply system complies with the specifications of EN 50160 or an equivalent standard. The function and operation of the protective measures provided in the domestic electrical installation and in this Miele product must also be maintained in isolated operation or in operation that is not synchronised with the mains power supply, or these measures must be replaced by equivalent measures in the installation. As described, for example, in the current version of BS OHSAS 18001­2 ISO 45001. The electrical safety of this washing machine can only be guaranteed when correctly earthed. It is essential that this standard safety requirement is met. If in any doubt, please have the wiring system of the building tested by a qualified electrician. Miele cannot be held liable for the consequences of an inadequate earthing system (e.g. electric shock). Do not connect the washing machine to the mains electricity supply by a multi- socket adapter, extension lead or similar. These do not guarantee the required safety of the machine (fire hazard due to the risk of overheating). Faulty components must only be replaced by genuine Miele original spare parts. Only when these parts are fitted can Miele guarantee the safety standards of the machine. The electrical socket must be easily accessible after installation so that the machine can be disconnected from the electricity supply if necessary.
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Warning and Safety instructions Unauthorised repairs could result in unforeseen dangers for the
user, for which the manufacturer cannot accept liability. Repairs should only be undertaken by a Miele authorised service technician, otherwise any subsequent damage will not be covered by the warranty. While the washing machine is under warranty, repairs should only be undertaken by a Miele authorised service technician. Otherwise the warranty will be invalidated. If the electrical connection cable is faulty it must only be replaced by a Miele authorised service technician to protect the user from danger. The machine must be isolated from the electricity supply when cleaning and maintaining the machine and in the event of a fault. The machine must only be connected to the on-site water supply using a new hose kit. Old hose kits must not be re-used. Check the condition of the hoses regularly so that you can replace them in good time and avoid the risk of any water damage. The water flow pressure must be at least 100 kPa and should not exceed 1000 kPa. In areas which may be subject to infestation by cockroaches or other vermin, pay particular attention to keeping the machine and its surroundings in a clean condition at all times. Any damage which may be caused by cockroaches or other vermin will not be covered by the warranty. The machine must not be used in a non- stationary location (e.g. on a ship). Do not make any alterations to the machine, unless authorised to do so by Miele.
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Warning and Safety instructions
Correct use Do not install the washing machine in a room where there is a risk of frost. Frozen hoses may burst or split. The reliability of the electronic control unit may be impaired at temperatures below freezing point. Before using the machine for the first time, check that the transit bars at the rear of the machine have been removed (see “Installation – Removing the transit bars”). During spinning, a transit bar which is still in place may result in damage to both the machine and adjacent furniture or appliances. Turn off the stopcock if the machine is to be left for any length of time (e.g. holiday), especially if there is no floor drain (gully) in the immediate vicinity. Flooding danger. If hooking the drain hose into a wash basin, check that the water can drain off quickly enough to prevent the sink from overflowing. Make sure the drain hose is secure, so that the force of the water flowing out of the hose does not dislodge it. Take care to ensure that foreign objects (e.g. nails, pins, coins, paper clips) do not find their way into the machine with the laundry. These may damage components of the machine (e.g. suds container, drum), which in turn can result in damage to the laundry. Take care when opening the drum door after using the steam function. Danger of burning due to escaping steam and the high temperature of the surface of the drum as well as the porthole glass. Stand back away from the machine and wait until the steam has dissipated. The maximum load for this washing machine is 8.0 kg (dry weight). See the “Programme chart” for the maximum recommended loads for individual programmes.
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Warning and Safety instructions If the correct amount of detergent is dispensed, the machine
should not need to be descaled. If, however, you do wish to descale it, only use a proprietary natural citric acid based descaling agent. Miele recommends using Miele descaling agent which is available to order online at www.miele.co.uk or from Miele. Strictly observe the instructions on the packaging. Textiles which have been pre-treated in solvent based cleaning agents must be thoroughly rinsed in clean water before being washed in the machine. Do not use solvent based cleaning agents, e.g. those containing benzine, in this machine, as this may result in damage to component parts and create toxic fumes. Such agents also pose a fire and explosion hazard. Do not use solvent based cleaning agents, e.g. those containing benzine, to clean the surfaces of the machine. They can cause damage to plastic surfaces. Only use dyes specified by the manufacturer as being suitable for use in a domestic washing machine. Always observe the manufacturer’s instructions carefully. Colour run and dye removers contain sulphur compounds which can cause damage such as corrosion. Do not use these products in this machine. If detergent comes into contact with the eyes, rinse them thoroughly with lukewarm water immediately. If swallowed, seek medical assistance immediately and retain the packaging or label for reference. Those with skin problems or sensitive skin should avoid their skin coming into contact with detergent.
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Warning and Safety instructions Accessories and spare parts Only use original Miele accessories. If other parts are used, war-
ranty, performance and product liability claims will be invalidated. A Miele tumble dryer can be stacked on top of a Miele washing machine using the appropriate stacking kit (available as an optional accessory). Please make sure you order the correct one for the Miele washing machine and Miele tumble dryer. If installing the machine on a Miele plinth, (available as an optional accessory, depending on country), please make sure you order the correct one for this washing machine. Miele will guarantee to supply functional spare parts for a minimum of 10 years and up to 15 years following the discontinuation of your washing machine.
Miele cannot be held liable for damage caused by non-compliance with these Warning and Safety instructions.
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Operating the washing machine
Control panel

a Control field The control field consists of a time display and various sensor controls. The individual sensor controls are explained in the following sections.
b Sensor controls ­ temperature for selecting the temperature.
c Sensor controls ­ spin speeds for selecting the spin speed.
d Sensor controls for TwinDos and extra options You can activate TwinDos dispensing for a wash programme and add extra options to the programme. When a wash programme is selected, the sensor controls for the TwinDos dispensing option and extra options light up dimly.

e Indicator lights Lights up if there are faults affecting the water inlet and drainage.
Lights up if excess detergent was used.
Lights up together with in the time display as a reminder about hygiene information. Lights up together with in the time display as a reminder about TwinDos cleaning.
The Add laundry function cannot be selected.
f Sensor controls ­ CapDosing CapDosing of fabric care products (e.g. fabric conditioner, proofing agent)

CapDosing of additives (e.g. detergent enhancer)

CapDosing of detergent (for the main wash only)

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Operating the washing machine

g Time display After the programme has started, the programme duration will appear in the display in hours and minutes. When Delay start is being used, the programme duration will appear after the Delay start time has elapsed.
h Sensor controls The Delay start time selected will appear in the time display. After the programme has started, the Delay start time will begin to count down. Once the Delay start time has elapsed, the programme begins and the estimated programme duration appears on the time display. After touching the sensor control, a later start time for the programme (Delay start) can be selected. Once selected, lights up brightly.
The duration of the Delay start period is increased by touching the sensor control.
The duration of the Delay start period is reduced by touching the sensor control.

i Start/Add laundry sensor control The programme can be started as soon as the sensor control is flashing on and off. Touching the Start/Add laundry sensor control starts the selected programme. The sensor control lights up constantly.
Once the programme has been started, the Start/Add laundry sensor control allows you to add laundry.
j Optical interface This is used by the Service department as a transmission point.
k Programme selector for selecting programmes and for switching off the appliance. The washing machine is switched on when you select a programme, and switched off by turning the programme selector to the position.
How the control field works
The , , , , and sensor controls react to fingertip contact. If a sensor control is illuminated, it can be selected. If a sensor is brightly lit, this means: currently selected If a sensor is dimly lit, this means: it can be selected

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Before using for the first time

Damage resulting from incorrect
installation and connection. Installing and connecting the washing machine incorrectly will cause serious property damage. See “Installation”.

Take the two cartridges and the elbow piece out of the drum.

Removing the protective foil and stickers
Remove: – Any protective film from the door – Any stickers from the front and the lid
Please do not remove any labels (e.g. the data plate) which are visible when you open the door.
Remove the detergent cartridges and the drain hose elbow from the drum
Two detergent cartridges for automatic detergent dispensing and an elbow piece for the drain hose are stored in the drum.

Shut the door with a gentle swing. This washing machine has undergone a complete functional test at the factory and there will be some residual water in the drum from this process.

Pull open the door. 16

Before using for the first time

Miele@home
Your washing machine is equipped with an integrated WiFi module. In order to use it you need: – a WiFi network – the Miele@mobile App – a Miele user account. The user ac-
count can be created via the Miele@mobile App. The Miele@mobile App will guide you as you connect your washing machine to your home WiFi network. Once your washing machine is connected to your WiFi network you can use the App, for example, to carry the following activities: – Operate your washing machine remotely – Access information about the operating status of your washing machine – Access information about a programme sequence on your washing machine Connecting your washing machine to your WiFi network will increase energy consumption, even when the washing machine is switched off.
Before installing the washing machine in its final location, ensure the signal strength is sufficient for your WiFi network.

Availability of the WiFi connection The WiFi connection shares a frequency range with other appliances (including microwave ovens and remote control toys). This can give rise to sporadic or even complete connection failures. Therefore, the availability of featured functions cannot be guaranteed.
Miele@home availability The ability to use the Miele app depends on the availability of the Miele@home service in your country. The Miele@home service is not available in every country. For information about availability, please visit www.miele.com.
Miele App The Miele App is available to download free of charge from the Apple App Store® or from the Google Play StoreTM.

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Before using for the first time

1. Remove the transit bars Damage resulting from failure to
remove the transit bars. Failure to remove the transit bars can result in damage to the washing machine and to adjacent cabinetry or appliances. Remove the transit bars as described in “Installation and connection”.
2. Setting up Miele@home
There are 2 ways of connecting: 1. Via the Miele app (default) 2. Via WPS
To do so, you will need a WPS-compatible router.
Logging in via the Miele app

Logging in via WPS Turn the programme selector to the
MobileStart programme. Touch the sensor control until
appears on the time display and a short keypad tone sounds. The timeout then starts to count down from 2 minutes on the time display. Activate the WPS function on your router within 2 minutes. When you have successfully connected, will appear on the time display. Tip: If the connection has not been set up when the timeout has finished counting down, repeat the process.

Turn the programme selector to the MobileStart programme.
appears on the time display and the timeout starts to count down from 10 minutes. The Miele app will guide you through the remaining steps. When you have successfully connected, will appear on the time display.
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Before using for the first time

3. Commissioning TwinDos
The TwinDos system can only be operated with the Miele UltraPhase 1 and UltraPhase 2 detergent cartridges. It is not possible to use any other detergent in the TwinDos system. The dispensing quantities for UltraPhase 1 and UltraPhase 2 are preset for water hardness level II in the factory default settings. You can change the dispensing quantity. See the “Programmable functions” chapter, “TwinDos” section.

Remove the cover caps from the detergent cartridges included with the delivery.

Open the access panel for TwinDos.

Push the detergent cartridge for UltraPhase 1 into compartment 1 and the detergent cartridge for UltraPhase 2 into compartment 2.
Close the TwinDos access panel.

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Before using for the first time

4. Starting the calibration programme
For optimum water and energy consumption and excellent wash results, it is important to calibrate the washing machine. To do this, the Cottons programme must be run without laundry and without detergent. Open the stopcock.

Opening the door at the end of the programme The door remains locked during the anti-crease phase. The control field lights up for the first 10 minutes. The control field then goes out and the Start/Add laundry sensor control flashes. Turn the programme selector to the
position. appears on the timer display and the indicator light goes out. The door unlocks. Tip: After the anti-crease phase, the washing machine will have switched off and the door unlocked automatically. The control field will be completely dark.

Turn the programme selector to the Cottons position.
The washing machine is now switched on and the temperature 40 and spin speed 1400 light up. Touch the Start/Add laundry sensor
control. The wash programme will start.
After 10 minutes, the indicators dim.

Take hold of the door and pull it open.
Tip: Leave the door slightly open to allow the drum to dry. Initial commissioning is now complete.

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Washing environmentally and economically

Energy and water consumption
– To get the most out of your machine, load the maximum dry load size for the wash programme you are using. This will keep the energy and water consumption to a minimum in relation to the size of the load.
– Programmes that are more efficient with regard to energy and water consumption generally have a longer running time. By extending the programme running time, the wash temperature that is actually reached can be reduced while still providing the same wash results. For example, the ECO 40-60 programme has a longer running time than the Cottons 40 °C or 60 °C programme. The ECO 40-60 programme is more efficient in terms of energy and water consumption but has a longer running time.
– Use the Express 20 programme for small, lightly soiled loads.
– Modern detergents make it possible to wash at lower temperatures (e.g. 20 °C). Using lower temperature settings will save energy.

Information about subsequent tumble drying
The spin speed selected affects the residual moisture in the laundry and the sound emissions of the washing machine. The higher the spin speed, the lower the residual moisture in the laundry. However, the sound emissions of the washing machine will increase. Select the highest possible spin speed for the wash programme to save energy in the subsequent tumble dryer cycle.
Hygiene in the washing machine
Washing at low temperatures and/or using liquid detergents can cause bacteria and odours to build up in the washing machine. Miele therefore recommends cleaning the washing machine once every month. When the indicator light lights up and appears on the time display, the washing machine must be cleaned.
Detergent
– For precise dispensing use automatic detergent dispensing.
– Adjust the dosage to the degree of soiling of the laundry.
– Do not exceed the amounts of detergent recommended by the manufacturer on the packaging.

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1. Prepare the laundry

Empty all pockets.
Damage due to foreign objects.
Nails, coins, paper clips, and so on can cause damage to garments and components in the machine. Check the laundry before washing and remove any foreign objects.
Sort the laundry Sort the laundry by colour and by
care label. Most garments have a textile care label in the collar or side seam. Tip: Dark textiles often contain excess dye and should be washed separately several times before being included in a mixed load. Always wash whites and coloureds separately.
Pre-treating stains Badly soiled areas and stains should
be cleaned as soon as possible, preferably whilst still fresh. Spillages should be carefully dabbed off using a soft, colourfast cloth. Do not rub.

Tip: Stains (e.g. blood, egg, coffee, tea) can be pre-treated using some handy tricks which can be found in the Miele guide to laundry care.
Damage due to solvent-based
cleaning agents Cleaning agents containing benzine, stain remover, etc., can damage plastic parts. When pre-treating textiles, make sure that any plastic parts (e.g. buttons) do not come into contact with cleaning agent.
Risk of explosion due to solvent-
based cleaning agents. When using solvent-based cleaning agents, an explosive mixture may develop. Never use solvent-based cleaning agents in the washing machine.
General tips – Curtains: remove rollers and lead
weights or place in a laundry bag. – Sew in or remove any loose underwir-
ing in bras. – Close any zips, attach velcro fasten-
ers, fasten hooks and eyes, etc. before washing. – Fasten duvet covers and pillow cases to prevent small items from becoming rolled up inside them. Do not wash items which are specified by the manufacturer as not washable according to the symbol on the care label ( symbol).

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2. Select a programme

Switching on the washing machine
Turn the programme selector to a programme.
1. Selecting wash programmes using the programme selector

2. Selecting programmes using the MobileStart programme selector position and the Miele app
Tip: To use MobileStart , the washing machine must be logged on to the WiFi network and Remote control must be switched on.

Turn the programme selector to the required programme.
The programme running time appears on the time display.

Turn the programme selector to the MobileStart position.
appears on the time display. Once the programme has started, the washing machine can be operated with the Miele app.
You must touch the Start/Add laundry sensor control to enable operation via the Miele app. Touching the sensor control also locks the door of the washing machine.

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3. Load the washing machine

Open the door

Close the door

Take hold of the door and pull it open. Check the drum for pets or foreign objects before loading it with laundry.

Make sure that no items are caught between the door and the seal.

The most efficient use of energy and water is achieved when a full load is washed. However, do not overload as this makes cleaning less effective and causes creases. Unfold the laundry and load loosely
into the drum.

Mixing both large and small items gives better wash results and also helps to distribute the load evenly during spinning. Tip: Please note the maximum load size for different wash programmes.

Shut the door with a gentle swing.

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4. Select programme settings

Selecting a temperature and spin speed
The wash programme’s preset temperature and spin speed light up brightly. The choice of available temperatures and spin speeds for the wash programme light up dimmed. The temperatures reached inside the washing machine might not be the same as the temperatures selected. Perfect wash results are achieved through a combination of energy use and wash duration.

Selecting Extras
The selection of extras available for the wash programme lights up dimly.
Touch the sensor for the extra you want. It then lights up brightly.
Tip: You can select multiple extras for a wash programme. Please refer to “Extras” for more information.

Touch the sensor for the desired temperature. It will then light up brightly.
Touch the sensor for the desired spin speed. It will then light up brightly.

Switching on Delay start/ SmartStart
The start of the programme can be delayed from 30 minutes up to 24 hours. This allows you to make use of night-time economy electricity rates, for example (see the “Delay start/ SmartStart” chapter).

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5. Add detergent

There are several options for adding detergent. The washing machine has the TwinDos system. TwinDos has to be activated as described in “Before using for the first time”.
The TwinDos system can only be operated with the Miele UltraPhase 1 and UltraPhase 2 detergents.
How UltraPhase 1 and UltraPhase 2 work UltraPhase 1 is a liquid detergent which dissolves dirt and removes the most common stains. UltraPhase 2 is a bleaching agent and removes stubborn stains. For the best washing result, these two agents are dispensed at separate times during the washing process. UltraPhase 1 and UltraPhase 2 clean white and coloured fabrics thoroughly. UltraPhase 1 and UltraPhase 2 singleuse cartridges are available to order from Miele, your Miele dealer or via the Miele online shop. Activating TwinDos dispensing TwinDos dispensing is automatically activated for all programmes in which dispensing is possible. The TwinDos colours sensor control lights up. The Twin Dos whites sensor control lights up dimly in certain wash programmes.

Tip: The detergent dispensing quantities are preset. If too much foam builds up, you can reduce the dispensing quantities using the and programmable functions. Changing TwinDos dispensing You can change the suggested colour composition of the laundry. – TwinDosWhites sensor control for
white or light fabrics – TwinDosColours sensor control for
colour fabrics
The brightly lit sensor control is activated. Touch the TwinDosWhites sensor
control if required. Deactivating TwinDos dispensing Touch the brightly lit Twin Dos whites
or TwinDos colours sensor control. Both sensor controls light up dimly and dispensing is deactivated.

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Degree of soiling of the laundry
There are 3 different degrees of soiling. The quantity of detergent dispensed via TwinDos and the quantity of water required for rinsing are preset for the normal degree of soiling. – Light
No visible soiling or stains – Normal
Visibly soiled and/or just a few slight stains. – Heavy Heavily soiled and/or clearly visible stains. Tip: You can change the default degree of soiling using the programmable function.
Using other methods to remove stains
If you wish to use additional methods of stain removal, you have the following options: – Using the Booster cap and activating
the CapDosing. – Add stain remover to the com-
partment.

5. Add detergent

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5. Add detergent

Detergent dispenser drawer
Any detergent suitable for automatic front loading washing machines can be used. Please observe the instructions for use and dosage on the detergent packaging.
Ensure that TwinDos dispensing is deactivated.

Adding fabric conditioner

Adding detergent

Add fabric conditioner or liquid starch to the compartment. Do not exceed the maximum level mark.
It will be automatically dispensed in the final rinse. At the end of the programme a small amount of water remains in the compartment.

Pull out the detergent drawer and add detergent to the compartments.

If starching frequently, thoroughly clean the dispenser compartment, especially the siphon tube, regularly.

Detergent for the pre-wash Detergent for the main wash Fabric conditioner, liquid starch or capsules

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5. Add detergent

Tips on dosing Adjust the detergent dosage to the level of soiling of the laundry and the size of the load. Reduce the amount of detergent with smaller loads (e.g. reduce the amount of detergent by when washing a half load). Too little detergent: – Results in laundry not being cleaned
properly and may cause it to become grey and hard to the touch over time. – Can lead to a build-up of mould in the washing machine. – Results in grease not being completely removed from the laundry. – Can lead to limescale deposits on the heater elements. Too much detergent – Causes poor wash, rinse, and spin results. – Causes higher water consumption as an extra rinse cycle is automatically activated. – Is a greater burden on the environment.

Using liquid detergent with a prewash Liquid detergent cannot be used for the main wash if the pre-wash has been selected. Use TwinDos dispensing if you are activating the pre-wash.
Using detergent tablets or pods Always put detergent tablets or pods directly in the drum with the laundry. They cannot be added via the detergent dispenser drawer.

29

5. Add detergent

CapDosing
Three different types of capsule are available:
= Fabric care (e.g. fabric conditioner, proofing agent)
= Additives (e.g. detergent enhancer)
= Detergent (for the main wash only)
Each capsule contains the correct amount for one wash cycle. Caps are available to order from Miele or from the Miele online shop (see the end of this booklet for contact details).
Capsules pose a health risk.
The ingredients of capsules can be hazardous to health if they are swallowed or come into contact with skin. Keep capsules out of the reach of children.

Inserting a capsule
Open the detergent dispenser drawer.
Open the lid of the / compartment.

Activating CapDosing
Touch the sensor for the capsule you want to use.

Sensor control

for

for

for

Capsule

Press the capsule in firmly.

30

5. Add detergent

Close the lid and press it firmly shut. Close the detergent dispenser
drawer.
The capsule is opened by the act of inserting it in the detergent dispenser drawer. The contents can run out of the capsule if you then remove it from the drawer before it is used. Dispose of opened capsules.

The wash programme will dispense the contents of the capsule at the correct time.
Water intake to the compartment is solely via the capsule. Do not add any additional fabric conditioner to the compartment.
Remove the empty capsule at the end of the programme.
For technical reasons a small amount of water will remain in the capsule.
Switching off/changing CapDosing
In order to switch off CapDosing, touch the brightly lit sensor.
In order to change CapDosing, touch one of the other capsule sensors.

31

6. Starting the programme

Starting a programme

Adding laundry during a programme sequence (AddLoad)

Laundry can be added or removed at any time, provided that the symbol is not illuminated on the control field.

Touch the flashing Start/Add laundry sensor control.
The door locks and the programme starts. If a Delay start time has been selected, this counts down on the time display. At the end of the Delay start time or immediately after the programme has started, the programme duration appears on the time display.
Energy savings After 10 minutes, the indicators dim. The sensor control Start/Add laundry flashes. To reactivate the indicators: Touch the Start/Add laundry sensor
control (this does not have any effect on a programme that is running).

Touch the Start/Add laundry sensor control.
Rotating bars … … are shown in the time display. If the word appears on the time display, the door can be opened. Open the door and add or remove
laundry. Close the door. Touch the Start/Add laundry sensor
control. The wash programme will continue. Laundry cannot usually be added or removed if: – The suds temperature is above 55 °C – The water inside the drum is above a
certain level

32

Opening the door and removing the laundry
The door remains locked during the anti-crease phase. The control field lights up for the first 10 minutes. The control field then goes out and the Start/Add laundry sensor control flashes. Turn the programme selector to the
position. appears on the timer display and the indicator light goes out. The door unlocks. Tip: After the anti-crease phase, the door will have unlocked automatically.

7. End of programme
Items left in the drum could discolour other items in the next wash or become discoloured themselves. Remove all items from the drum.
Check the door sealing ring for any foreign objects.
Tip: Leave the door slightly open to allow the drum to dry. If applicable, remove the used cap-
sule from the detergent drawer. Tip: Leave the detergent drawer slightly open to allow it to dry.

Take hold of the door and pull it open.
Remove the laundry.

33

Spinning

Final spin speed in wash programmes
When a programme is selected, the sensor control for the optimum spin speed for that programme will be brightly lit up in the control field. A faster spin speed can be selected for certain wash programmes. The highest selectable spin speed is indicated in the table.

Programme ECO 40-60 Cottons Minimum iron Delicates Woollens Express 20 Dark garments/Denim Shirts Proofing Drain/Spin

rpm 1400 1400 1200 900 1200 1200 1200 900 1200 1400

Rinse and interim spin
There is a spin after the main wash and between the rinses. A reduction in the final spin speed will also reduce the interim spin speed. If a spin speed of less than 700 rpm is selected for the Cottons programme, an additional rinse is introduced.

Selecting Rinse hold (final spin)
Touch the sensor control (Rinse hold).
The laundry is not spun after the final rinse and remains in the rinse water. This helps to prevent creasing if the laundry is not going to be removed from the drum immediately after the end of the programme.
Ending a programme with a spin cycle The sensor control for the optimum spin speed lights up on the control field. You can change the spin speed. Touch the Start/Add laundry sensor
control.
Ending a programme without a spin cycle Reduce the spin speed to 0. Touch the Start/Add laundry sensor
control.
To omit rinse and interim spin and the final spin
Touch the sensor. After the last rinse, the water will be pumped away and the anti-crease phase will switch in. In some programmes an additional rinse is introduced with this setting.

34

Delay start/SmartStart

Delay start
With the Delay start function, you can delay the start of the programme. This function is active when the SmartGrid programmable function is switched off. You can delay the start of a programme from 30 minutes up to a maximum of 24 hours. This allows you to make use of night-time economy electricity rates, for example. Selecting Delay start Select the programme required. Touch the sensor control.

Starting Delay start Touch the flashing Start/Add laundry
sensor control. The Delay start process starts and counts down on the time display.
Changing or cancelling a started Delay start If the selected Delay start function has started, it is no longer possible to change the time. Turn the programme selector to the
position. Turn the programme selector to any
programme. Rotating bars … … or are shown on the time display. The door lock is released. Select a programme and a new Delay
start time.

The sensor control lights up brightly. Touch the or sensor control re-
peatedly until the required Delay start time appears on the time display. – In the case of settings below 10 hours, the Delay start time changes in increments of 30 minutes – In the case of settings above 10 hours, the Delay start time changes in increments of 1 hour
35

Delay start/SmartStart

SmartStart
The SmartStart function lets you define a time period during which your washing machine will start automatically based on an external signal. The appliance will start on receipt of a signal, e.g. from your energy supplier, that indicates that the electricity tariff is particularly economical. This function is active when the SmartGrid programmable function is switched on. The time period can be defined between 30 minutes and 24 hours. During this period, the washing machine waits for the external signal. If no signal is sent during the defined period, the washing machine starts the wash programme.

Setting the time period If the SmartGrid programming function is activated, the function of the sensor control changes. The time display no longer shows the delay start period, and instead shows the time period in which your washing machine can be started automatically (see the “Programmable functions” chapter, ” SmartGrid” section). The procedure for setting this is the same as for setting the delay start time. Touch the sensor control. Set the time period you want using
the or sensor controls. Touch the Start/Add laundry sensor
control. appears on the time display.

36

Programme chart

ECO 40-60

Max. load 8.0 kg

Items

For normally soiled cotton garments

Tip

A laundry load consisting of mixed cottons that are intended for

washing at 40 °C or 60 °C can be washed in the same wash cycle.

This programme is the most efficient in terms of energy and water consumption for washing cottons.

Note for test institutes: Test programme for compliance with EU legislation regarding ecodesign No. 2019/2023 and energy labelling in accordance with Regulation No. 2019/2014.

TwinDos dispensing must be deactivated when carrying out comparison tests.

Note for test institutes:

For test programmes that conform to EN 60456 and the energy label to Directive 1061/2010, change the following settings: In the temperature display, temperatures 60 and 40 light up dimly. – Touch the sensor control 60 for the Cottons test programme. Temperat-
ure 60 lights up brightly.

– Touch the sensor control 40 for the Cottons test programme. Temperature 40 lights up brightly.

TwinDos dispensing must be deactivated when carrying out comparison tests.

Cottons

Cold to 90 °C

Max. load 8.0 kg

Items

Cotton, linen or mixed fibre fabric, e.g. table linen, towelling, underwear, T-shirts, etc.

Tip

Where particularly high levels of hygiene are required, please select

a temperature of 60 °C or higher.

If you want to select a pre-wash programme, turn the programme selector to With pre-wash.

37

Programme chart

Minimum iron

Cold to 60 °C

Max. load 3.5 kg

Items

Synthetic and mixed fibre textiles as well as easy care cotton

Tip

Reduce the spin speed for fabric that creases easily.

Delicates

Cold to 40 °C

Max. load 2.0 kg

Items

Delicate garments made from synthetic fibre, mixed fibre and viscose

Performance outerwear (e.g. jackets and trousers) made from membrane fabric such as Gore-Tex®, SYMPATEX®, WINDSTOPPER®, etc. Curtains specified as machine-washable by the manufacturer.

Tip

– On outdoor clothing, fasten zips or close Velcro fasteners and do

not use fabric conditioner.

– If required, these items can also be re-proofed using the Proofing programme. Proofing after each wash cycle is not recommended.

– Dust in curtains usually means that a programme with Pre-wash is advisable.

– Deselect the spin speed for items which crease easily.

Woollens

Cold to 40 °C

Max. load 2.0 kg

Items

Wool or wool blend fabric

Tip

Reduce the spin speed for fabric that creases easily.

MobileStart

The Miele app is used for selecting programmes and operating the appliance.

Express 20

Cold to 40 °C

Max. load 3.5 kg

Items

Cotton garments that have hardly been worn or are only very lightly soiled

Tip

The Short extra option is activated automatically.

38

Programme chart

Dark garments/ Denim

Cold to 60 °C

Max. load 3.0 kg

Items

Black and dark items made of cotton, mixed fibre or denim

Tip

– Wash inside out.

– Denim often contains excess dye and may run during the first few washes. Therefore, wash light and coloured items separately.

Shirts

Cold to 60 °C

Max. load 1.0 kg/2.0 kg

Items

Shirts and blouses made of cotton and mixed fibre

Tip

– Pre-treat collars and cuffs depending on the level of soiling.

– Wash silk shirts and blouses in the Delicates programme.

– If the preset Pre-ironing extra is switched off, the maximum load capacity is increased to 2.0 kg.

Proofing

40 °C

Max. load 2.5 kg

Items

Treating microfibre fabric, ski wear or table linen made from mainly synthetic fibres to provide a finish which is resistant to water and dirt

Tip

– The items must be freshly laundered and spun or dried before

proofing.

– For best results, the items should be heat-treated afterwards. This can be achieved by drying them in the tumble dryer or ironing them.

Drain/Spin

­

Tip

– Drain only: Set spin speed to .

– Make sure you select the appropriate spin speed.

39

Extra options

You can use the extra options buttons to augment the wash programmes.
Selecting extra options
Extra options are selected and deselected using the relevant sensor buttons on the control field.

Pre-ironing
In order to reduce creasing, the laundry undergoes a smoothing process at the end of the programme. Reducing the maximum load by 50 % will achieve a better result. Small loads achieve a better result. The garments must be suitable for drying in a tumble dryer and suitable for ironing .

Short Pre-ironing Pre-wash

Touch the sensor control for the extra option you want.
The relevant sensor will light up brightly. Not all extra options can be selected with every wash programme. If the sensor control lighting is switched off, this means the extra option cannot be selected. The extra option cannot be activated by touch.
Short
For textiles with light soiling with no visible staining. The wash duration is reduced.

The following extra options can be selected in addition to the programmes

ECO 40-60 Cottons Minimum iron Delicates Woollens Express 20 Dark garments/Denim Shirts Proofing Drain/Spin

­­­ ­ ­ ­­­ ­ ­ ­ ­­­ ­­­

= can be selected = activated automatically ­ = cannot be selected

40

Garment care label symbols

Washing The figure quoted in the bucket is the maximum temperature at which the garment can be washed. Normal agitation Reduced agitation Much reduced agitation Hand wash Do not wash

Programme selection examples

Programme Cottons Minimum iron Delicates Woollens Express 20

Care symbols

Drying Normal temperature Low temperature Do not tumble dry

Ironing Approx. 200 °C Approx. 150 °C Approx. 110 °C
Ironing with steam can cause irreversible damage. Ironing/rotary ironing prohibited

Professional cleaning

Dry clean only. The letters indic-

ate the type of cleaning agent required.

Wet cleaning

Dry cleaning prohibited

Bleaching Any oxidation bleach can be
used Use oxygen bleach only Do not bleach

41

Programme sequence

ECO 40-60 Cottons Minimum iron Delicates Woollens Express 20 Dark garments/Denim Shirts Proofing Drain/Spin

Main wash

Water level

Wash rhythm

­

­

­

Rinse

Water level

Rinse cycles

2­32

2-41,2

2-32

2-32

2

1

3-42

3

1

­

­

Please see the next page for a description of the symbols.

Spin

42

Programme sequence

= low water level = medium water level = high water level = intensive rhythm = normal rhythm = sensitive rhythm = handwash rhythm = carried out ­ = not carried out
This washing machine has fully electronic controls with automatic load control. The washing machine takes in the right amount of water required for the programme depending on the amount of laundry and its absorbency rate. The programme sequences outlined in the chart are based on the basic programme with a full load.

Special features in the programme sequence
Anti-crease: At the end of the programme, the drum continues to turn at intervals for up to 30 minutes to help prevent creasing. Exception: there is no anti-crease phase in the Woollens programme. The washing machine can be opened at any time.

1. If a temperature of 60 °C or higher is selected, two rinses are carried out. If a temperature of less than 60 °C is selected, three rinses are carried out.
   2 An additional rinse is carried out if:
   – there is too much foam in the drum
   – a spin speed lower than 700 rpm has been selected.

43

Changing the programme sequence

Changing a programme (safety lock)
A programme, temperature, spin speed or selected options cannot be changed once the machine has been successfully started. This prevents the machine being operated unintentionally, e.g. by children.
If the washing machine is switched off during active programme operation, the standby function does not switch the washing machine off completely after 15 minutes. Safety functions continue to be active because there may still be water inside the drum.

Cancelling a programme
You can cancel a programme at any time after it has started. Turn the programme selector to the
position. Turn the programme selector to any
position. Rotating bars … … or are shown on the time display. The water is pumped away and the door lock is then released.
Selecting a new programme Turn the programme selector to the
required programme. Check that there is still detergent in
the detergent drawer. Add more detergent if there is none left. Touch the Start/Add laundry sensor control.

44

Detergent

The correct detergent
All detergents produced for automatic washing machines are suitable. Follow the manufacturer’s instructions and dosage recommendations on the packaging. For users in Asia: please use a low foaming detergent suitable for use in front-loading machines

The right amount to dispense will depend on the following:
– the soiling level of the load – the quantity of the laundry – the water hardness level.
Check with your local water supplier if you do not know the hardness level in your area.

Water softeners
A water softener can be used to cut down on the use of detergents in areas with water hardness levels II and III. Dispense according to the amount specified on the packaging. First add detergent and then the water softener. You can then use the recommended amount of detergent for water hardness level I.

Water hardness levels

Hardness scale I (soft)
II (medium) III (hard)

Hardness level German scale

in mmol/l

°d

0 ­ 1.5

0 ­ 8.4

1.5 ­ 2.5

8.4 ­ 14

above 2.5

above 14

Dispensing aids
Use dispensing aids, (e.g. balls) if these are supplied with the detergent, particularly when using liquid detergent.
Refill packs of detergent
When purchasing detergent buy refill packs wherever possible. This helps reduce the amount of waste packaging.
Colour run and dye removers/ dyes
Damage due to colour run/dye
removers. Colour run and dye removers can cause corrosion in the washing machine. Do not use colour run or dye removers in this washing machine.
Dyes suitable for use in domestic washing machines can be used. However, please note that the salt used in the dyeing process can cause corrosion to stainless steel components in the machine if you use dye frequently. Always follow the dye manufacturer’s instructions carefully.
Fabric conditioner and liquid starch
Fabric conditioner makes garments soft to handle and helps prevent static cling when tumble drying. Starch stiffens and gives body to items of laundry, e.g. shirts, tablecloths and bed linen.

45

Detergent

Recommended Miele detergents
Miele detergents have been specially designed for day-to-day use in Miele washing machines. See “Detergents and care products” for more information about these detergents.

ECO 40-60 Cottons Minimum iron Delicates Woollens Express 20 Dark garments/Denim Shirts Proofing

Miele UltraPhase 1 and 2
­ ­

Miele single-use capsules

­

­

­

­

­

­

­

­

­

­

­

­

Recommendation ­ No recommendation

Specialist detergents (e.g. WoolCare) Fabric care (e.g. fabric conditioner) Additive (e.g. booster)

46

Detergent

Recommended detergents in accordance with Directive (EU) Nr. 1015/2010
The recommendations apply to the temperature ranges given in the Programme chart.

ECO 40-60 Cottons Minimum iron Delicates Woollens Express 20
Dark garments/Denim
Shirts

Universal
­ ­ ­ ­ ­

Coloureds Delicates and woollens

detergent

­

­

­

­

­

1

­

1

­

­

Specialist
­ ­ ­ ­ ­ ­

Recommendation ­ No recommenda-
tion

1

Liquid detergent

2

Powder detergent

47

Replacing the TwinDos cartridge

1. The Twin Dos whites sensor control will flash at the start of the programme to indicate that the cartridge for compartment 1 is empty.
2. The TwinDos colours sensor control will flash at the start of the programme to indicate that the cartridge for compartment 2 is empty.
Preparing the cartridge

Risk of damage from film seal
If the film seal is not removed completely, leaks can occur in the TwinDos system. Remove the film seal from the suction port on the cartridge completely before inserting the new cartridge.
Replacing the cartridge
Switch on the washing machine.

Remove the cover cap from the cartridge.
or

To release the lock, press the yellow button above the cartridge.
Pull out the cartridge. Insert a new cartridge. Touch the flashing sensor control. The counter is set to 0.

Remove the film seal from the cartridge completely.
48

Cleaning and care

Cleaning the external casing and the control panel
Risk of electric shock!
Mains voltage is present when the washing machine is switched off Disconnect the machine from the electricity supply before cleaning or maintenance.
Risk of damage due to ingress of
water. The pressure of a water jet can cause water to get into the washing machine, resulting in damage to components. Do not spray the washing machine with a water jet.

Cleaning the detergent dispenser drawer
Washing at low temperatures and the use of liquid detergent can lead to a build-up of bacteria in the detergent dispenser drawer. Clean the entire drawer at regular in-
tervals for hygiene reasons, even if you are using the TwinDos system exclusively. Removing the dispenser drawer

Clean the casing and control panel with a mild cleaning agent or soap and water and dry both with a soft cloth.
The drum can be cleaned using a suitable stainless steel cleaning agent following the manufacturer’s instructions on the packaging.
Damage caused by cleaning
agents. Solvent based cleaning agents, abrasive cleaners, glass cleaners or multi-purpose cleaning agents can cause damage to plastic surfaces and other parts. Do not use any of these cleaning agents.

Pull out the detergent dispenser drawer until a resistance is felt. Press down the release button and at the same time pull the drawer right out of the machine.
Clean the detergent drawer with warm water.

49

Cleaning and care
Cleaning the siphon and the / compartment channel
Liquid starch results in clogging. If clogged, the siphon in the / compartment will not work and the compartment can overflow. Clean the siphon particularly thoroughly after using liquid starch a few times.
Clean the fabric conditioner channel using a brush and warm water.
Cleaning the detergent dispenser drawer compartment

1. Remove the siphon from compartment and clean under warm running water. Clean the siphon tube in the same way.
2. Replace the siphon.

Use a bottle brush to remove detergent residues and limescale from the jets inside the detergent dispenser drawer compartment.
Refit the detergent drawer. Tip: To assist drying, leave the detergent drawer slightly open.

50

Cleaning and care

Hygiene info (Cleaning the drum)
Washing at low temperatures and/or using liquid detergent can cause bacteria and unpleasant odours to build up in the washing machine. Use the Cottons 90 °C programme to clean the washing machine. Clean the drum no later than the point at which the indicator light and light up on the time display.

Clean the filter. Reassemble in reverse order.
Cleaning the filter in the inlet valve Using pliers, carefully loosen the
ribbed plastic nut on the inlet valve and unscrew it.

Cleaning the water inlet filter
The washing machine has 2 filters to protect the inlet valve. Check these filters every 6 months or so. Perform this check more often if there are frequent interruptions to the external water supply.

Cleaning the filter in the inlet hose First turn off the stopcock. Unscrew the inlet hose from the stop-
cock.

Use pointed pliers to withdraw the plastic filter by the slat.
Clean the filter. Reassemble in reverse order.

The two filters must be put back in place after cleaning.

Screw the screw connection securely back onto the stopcock.
Open the stopcock.

Make sure there is no water leaking from the threaded union. Tighten the threaded union.

Remove the rubber seal 1 from the recess.
Using pointed pliers, take hold of the plastic filter slat 2 and remove the plastic filter. 51

Cleaning and care

TwinDos maintenance
Damage resulting from dried
laundry detergent. If the system has not been used for a long time (more than two months), detergent in the hoses can become viscous or dry out. The hoses can become blocked and would then need to be cleaned by a service technician. Clean the TwinDos system.
To clean the system, you need a “TwinDosCare” cleaning cartridge, which is available from www.shop.miele.com. The washing machine has a cleaning programme for the TwinDos system. Running the cleaning programme will clean the hoses inside the washing machine.
Starting the maintenance programme The maintenance programme can be started for compartment and compartment using the programmable function.
Accessing the programming level Prerequisites: – The washing machine is switched on
(the programme selector is pointing to a wash programme). – The washing machine door is open. Touch the Start/Add laundry sensor control and hold it down while carrying out steps and . Close the washing machine door.

Wait until the Start/Add laundry sensor control lights up constantly … … and then release the Start/Add
laundry sensor control. After approximately 4 seconds, will light up on the time display. Touch the or sensor control un-
til appears on the time display. Confirm with the Start/Add laundry
sensor control. will light up on the time display. Touch the sensor control. will light up on the time display. Confirm with the Start/Add laundry
sensor control. will flash on the time display. Push the cleaning cartridge into com-
partment . Confirm with the Start/Add laundry
sensor control. Compartment is cleaned. Tip: To clean compartment , proceed in the same way as with compartment , but press the sensor control twice in step . will light up on the time display.
Cleaning the compartment Detergent residue can cause clogging. Use a damp cloth to clean the com-
partment interior when you change the cartridges.

52

Problem solving guide

Many malfunctions and faults that can occur in daily operation can be easily remedied. Time and money will be saved because a service call will not be needed. The following guide may help you to find the reason for a malfunction or a fault, and to correct it.

The programme does not start

Problem

Cause and remedy

The control panel remains dark.

There is no power to the machine. Check whether the mains plug is plugged in and
switched on. Check whether the fuse or circuit breaker has
tripped.

The washing machine has switched off automatically to save energy. Switch the washing machine on again by turning
the programme selector.

and alternately appear in the time display.

The door is not closed properly. The door lock could not engage.
Close the door again. Start the programme again.
If the fault message appears again, contact the Service Department.

After the appliance is switched on, appears in the time display.

An update is available for the washing machine. See “Programmable functions ­ RemoteUpdate” for more information.

53

Problem solving guide

The programme is cancelled and a fault indicator light lights up in the control panel

Problem

Cause and remedy

The fault indicator light lights up, and appear alternately in the time display and the buzzer sounds.

The water outlet is blocked or restricted. The drain hose has been fixed too high.
Clean the drain filter and the drain pump. The maximum delivery head is 1 m.

The fault indicator light The water inlet is blocked or restricted.

lights up, and ap- Check whether the stopcock is opened properly.

pear alternately in the Check whether the inlet hose is kinked.

time display and the buzzer sounds.

Check whether the water pressure is too low.

The filter in the water inlet is blocked.

Clean the filter.

The fault indicator light The water protection system has reacted.

lights up, and Close the stopcock.

appear alternately in the time display and the

Call the Service Department.

buzzer sounds.

and appear altern- There is a fault. ately on the time display Disconnect the washing machine from the electriand the buzzer sounds. city supply. Switch off at the wall and withdraw the
plug from the socket, or disconnect the fuse.
Wait at least 2 minutes before reconnecting the washing machine to the electricity supply.
Switch the washing machine on again. Restart the programme.
If the fault message appears again, contact the Miele Customer Service Department.

54

Problem solving guide

During the programme sequence, a symbol appears in the time display

Message

Cause and remedy

lights up

The programme selector was moved to a different position after the programme had started. Turn the programme selector back to the original
position.

lights up briefly in The washing machine is indicating that it is netthe time display when a worked. programme is selected.

lights up in the time display when the MobileStart programme is selected.

The remote control function is switched off. Activate the remote control programmable func-
tion to operate the washing machine via the app.

lights up in the time display when the MobileStart programme is selected.

The washing machine is networked and can be operated via the app.

lights up in the time display when the MobileStart programme is selected.

Miele@home is not set up. Network the washing machine; see “Before using
for the first time ­ 2. Setting up Miele@home”.

55

Problem solving guide

At the end of the programme, an indicator light lights up in the control panel

Problem The indicator light lights up. The indicator light lights up and appears on the time display.
and appear alternately on the time display.

Cause and remedy
Excessive foam has built up during washing. Use less detergent next time and follow the manu-
facturer’s instructions on dosage given on the packaging.
When washing, a wash programme using a temperature above 60 °C has not been run for a long time. Run the Cottons 90 °C programme using Miele
machine cleaner or a multi-purpose powder detergent.
This will clean the washing machine and prevent a build-up of bacteria and odours.
The Pre-ironing extra which runs at the end of the programme could not be carried out properly. Check whether the washing machine is aligned
correctly (see “Installation ­ Levelling the machine”). Check whether the maximum drainage head height of 1 m has been exceeded.
If the fault message appears again, contact the Miele Customer Service Department. The washing machine can still be used, but without the Pre-ironing extra.

56

Problem solving guide

Messages or faults with the TwinDos system

Problem

Cause and remedy

The Twin Dos whites sensor control flashes.

The UltraPhase 1 cartridge is empty. Replace the UltraPhase 1 cartridge while the
washing machine is switched on.

The TwinDos colours sensor control flashes.

The UltraPhase 2 cartridge is empty. Replace the UltraPhase 2 cartridge while the
washing machine is switched on.

The indicator light lights up and appears on the time display.

TwinDos has not been used for too long a time. It is possible that detergent has dried inside the hoses. Immediately carry out the TwinDos maintenance
programme as described in the “Cleaning and care” chapter, “TwinDos maintenance” section.

No detergent was dis- TwinDos was not activated. pensed during washing. Touch the Twin Dos whites or TwinDos colours
sensor control before running the next programme.

TwinDos is activated.

The detergent was not dispensed even though the Twin Dos whites or TwinDos colours sensor control was activated. Start another programme with TwinDos dispens-
ing. If detergent is still not dispensed, call the Miele
Customer Service Department.

A new detergent cart- The washing machine was switched off when the de-

ridge has been inserted, tergent cartridge was replaced.

but the cartridge is identified as empty when the machine is switched on.

Switch on the washing machine. Remove the detergent cartridge and then reinsert
it into the compartment.
The counter is set to 0.

57

Problem solving guide

General problems with the washing machine

Problem The washing machine smells.
The machine shakes during the spin cycle. The laundry has not been spun properly and is still wet. Strange pump noises can be heard.

Cause and remedy
The indicator light lighting up and appearing on the time display was ignored. When washing, a wash programme using a temperature above 60 °C has not been run for a long time. In order to prevent bacteria and unpleasant odours
building up in the washing machine, run the Cottons 90 °C programme using Miele machine cleaner or a multi-purpose powder detergent.
The door and the detergent drawer were closed after washing. Leave the door and the detergent drawer slightly
open to allow them to dry.
The machine feet are not level. Level the machine and adjust the feet correctly.
The machine detected an imbalance during the final spin cycle and reduced the spin speed automatically. Include both large and small items in the load as
this will give better distribution during spinning.
This is not a fault. These slurping noises occur at the end of the pump sequence as a normal part of operation.

58

Problem solving guide

General problems with the washing machine

Problem

Cause and remedy

Large amounts of deter- The water pressure is too low.

gent residue remain in Clean the water inlet filter.

the detergent dispensing drawer.

Please note that the water pressure must be at least 100 kPa (1 bar).

Powder detergent used in conjunction with water softeners tends to become sticky. Clean the detergent dispenser drawer and, in the
future, add washing powder to the dispensing drawer first, and then add the water softener.

Fabric conditioner is not The siphon tube is not correctly positioned or is

completely dispensed clogged.

or too much water remains in the com-

Clean the siphon, see “Cleaning and care – Cleaning the detergent dispenser drawer”.

partment.

At the end of the programme there is still liquid in the capsule.

The small pipe in the detergent dispenser drawer onto which the capsule is placed is blocked. Clean the small pipe.

This is not a fault. For technical reasons a small amount of water will remain in the capsule.

There is water next to The sensor control was not activated.

the capsule in the fabric Make sure that you remember to activate the

conditioner compart-

sensor control the next time you insert a cap-

ment

sule.

An empty capsule was not removed at the end of the last wash programme. Remove and dispose of the empty capsule at the
end of each programme.

There is a blockage in the small pipe in the detergent drawer onto which the capsule is placed. Clean the small pipe.

59

Problem solving guide

An unsatisfactory wash result

Problem

Cause and remedy

Liquid detergent does not give the required result.

Liquid detergents usually contain no bleaching agents. They do not remove fruit, coffee and tea stains. Use the Miele 2 Phase System. The targeted addi-
tion of UltraPhase 2 during the wash process removes stains effectively. Use a general purpose powder detergent containing a bleaching agent.

Grey, greasy particles Insufficient amounts of detergent were used to break cling to washed laundry. down the particles of grease in heavily soiled laundry.
Use more detergent. Before washing the next load run a Cottons 60°C
programme with powder detergent but without a load.

White residues which look like powder detergent are seen on dark textiles after washing.

The detergent contained compounds (zeolites) to aid water softening which are not soluble in water. These have ended up on the laundry. Try and brush off the residues with a soft brush
once the laundry is dry. Wash dark textiles using a detergent which con-
tains no zeolites. Liquid detergents usually contain no zeolites. Use the Dark garments/Denim programme for dark coloured laundry.

60

Problem solving guide

The door will not open

Problem

Cause and remedy

The door cannot be pulled open during a programme.

The drum is locked during a programme. Follow the description in “5. Starting a programme
­ Adding or removing laundry”.

After the programme is cancelled, flashing bars ……… appear in the time display.

For safety reasons the drum door cannot be opened if the suds temperature is higher than 55 °C. Wait until the temperature in the drum has de-
creased and the bars have stopped flashing in the display.

and alternately ap- The door lock has jammed. pear in the time display. Call the Service Department.

61

Problem solving guide
Opening the door in the event of a blocked drain outlet and/ or power cut
Switch off the washing machine.

Draining the washing machine Remove the drain filter, though not completely.
Place a suitable container under the access panel, e.g. a universal oven tray.

Open the access panel for the drain pump.
Blocked drain outlet If the drain outlet is blocked, there may be a large quantity of water left behind in the washing machine.
Risk of scalding due to hot suds.
Escaping suds will be hot if laundry has been washed at high temperatures! Carefully allow all suds to drain off.

Slowly unscrew the drain filter to let the water out.
Tighten the drain filter back up again if you need to interrupt the flow of water.
Once the flow of water ceases:

Remove the drain filter completely. 62

Problem solving guide
Open the door
Danger of injury due to rotating
drum! Reaching into a moving drum is extremely dangerous. Always make sure that the drum is stationary before reaching in to remove laundry.

Clean the drain filter thoroughly. Remove any foreign objects (e.g.,
buttons, coins etc.) and clean the interior. Turn the impellers by hand to check that they rotate freely.
Replace the drain filter correctly and tighten it securely.
Close the drain pump access panel.
Risk of water damage.
Make sure the drain filter is securely tightened. Otherwise there is a risk of water leakage during use. Replace the drain filter correctly and tighten it securely.

Use a screwdriver to unlock the door. Pull open the door.

63

Service

Contact in the event of a fault
In the event of any faults which you cannot remedy yourself, please contact your Miele dealer or the Miele Customer Service Department.
You can book a Miele Customer Service Department call-out online at www.miele.com/service. Contact information for the Miele Customer Service Department can be found at the end of this document. Please quote the model identifier and serial number of your appliance (Fabr./ SN/Nr.) when contacting the Miele Customer Service Department. This information can be found on the data plate. Please note that telephone calls may be monitored and recorded for training purposes and that a call-out charge will be applied to service visits where the problem could have been resolved as described in this booklet. The data plate is found above the porthole glass when the door is opened.

Optional accessories
Optional spare parts and accessories for this washing machine are available from your Miele Dealer, the Miele Spare Parts Department or via the internet at www.miele.co.uk. Please note that telephone calls may be monitored and recorded for training purposes.
EPREL database
From 1 March 2021, information on energy labelling and ecodesign requirements will be available in the European Product Database (EPREL). You can find the product database at the following link https://eprel.ec.europa.eu/. You will be asked to enter the model identifier. The model identifier can be found on the data plate.
Made in xxx
Mod.: XXXxxx M-Nr.: xxxxxxxx Type: XXxx-X Nr.:/ xxxxxxxxx
Miele Service
www.miele.com/service

Warranty
For information on the appliance warranty specific to your country please contact Miele. See back cover for address.
In the UK, your appliance warranty is valid for 2 years from the date of purchase. However, you must activate your cover by calling 0330 160 6640 or registering online at www.miele.co.uk. 64

INSTALLATION
Front view

Installation

a Water inlet hose (pressure tested to 7000 kPa)
b Mains connection cable c Flexible drain hose (with detachable
swivel elbow) d Control panel

e Detergent dispenser drawer f Door g Access to drain filters, drain pumps
and emergency release h Access panel for TwinDos cartridges i Four height- adjustable feet

65

INSTALLATION
Installation
Rear view

a Drain hose b Transport clips for inlet and drain
hoses and mains connection cable c Mains connection cable d Protruding lid for holding when mov-
ing the machine

e Water inlet hose (pressure tested to 7000 kPa)
f Safety caps for transit bars g Transport clips for inlet and drain
hoses and for storing transit bars when not in use

66

INSTALLATION

Installation

Installation surface
A concrete floor is the most suitable installation surface. It is far less prone to vibration during the spin cycle than wooden floorboards or a carpeted surface. Please note: The machine must be level and se-
curely positioned. To avoid vibrations during spinning,
the machine should not be installed on soft floor coverings. If installing on a wooden joist floor: Install the machine on a plywood base (at least 59 x 52 x 3 cm). The base should span several joists and be bolted to the joists and not only to the floorboards. Check for the presence of pipes and cables first. Tip: If possible, install the machine in a corner. This is usually the most stable part of the floor.
Injury can occur if the washing
machine has not been adequately secured. During installation, the washing machine must be secured on a plinth to be made available on site (concrete or brick), in order to ensure it cannot fall or slip. Secure the washing machine using a clamp/fastening bracket (MTS floor mounting kit ­ available from your Miele dealer or Miele spare parts department).

Transporting the washing machine to its installation site
Danger of injury due to unsecure
lid. Make sure the fixings at the back of the lid are secure. Otherwise there is a danger of the lid being pulled off when carrying the machine. Before carrying the machine check that the lid is secure where it protrudes at the back of the machine.
Carry the washing machine by the front feet and by the lid where it protrudes at the back of the appliance.

67

INSTALLATION
Installation
Removing the transit bars
Removing the left-hand transit bar

Removing the right-hand transit bar

Push the cover out and turn the lefthand transit bar 90° using the spanner supplied.

Push the cover out and turn the lefthand transit bar 90° using the spanner supplied.

Withdraw the transit bar.

Withdraw the transit bar.

68

INSTALLATION

Covering holes
Risk of injury from sharp edges.
There is a risk of injury from reaching into holes that are not covered. Cover the holes for the transit bars after they have been removed.

Installation
Securing the transit bars

Push the covers in firmly until they engage in position.

Secure the transit bars to the back of the washing machine. Make sure that the top catch is located above the holder.
Risk of damage from incorrect
transport. The washing machine may become damaged if moved without the transit bars in place. Keep the transit bars in a safe place. Fit them again if the machine is to be moved (e.g. when moving house).

69

INSTALLATION
Installation
Fitting the transit bars
Opening the covers
Press against the retainer with a sharp object (a narrow screwdriver, for example).
The cover opens. Fitting the transit bars To fit the bars, follow the instructions
for removing them in reverse order. Tip: The bars will slide in more easily if you lift the drum slightly.
70

INSTALLATION

Installation

Levelling the machine
The washing machine must stand perfectly level on all four feet to ensure safe and proper operation. Incorrect installation may increase electricity and water consumption and may cause the machine to move about.

Screwing out and adjusting the feet The four adjustable screw feet are used for levelling the washing machine. The machine is supplied with all four feet are screwed in.

Use a level to check that the washing machine is standing level.
Hold foot 1 securely with a pipe wrench. Turn counter nut 2 again using the spanner supplied until it sits firmly up against the housing.

Using the spanner supplied, turn counter nut 2 in a clockwise direction. Then turn counter nut 2 together with foot 1 to unscrew.

Risk of damage due to incor-
rectly aligned washing machine. There is a danger of the washing machine moving about if the feet are not secured. Turn all four counter nuts for the feet until they sit firmly up against the housing. Please also check this for the feet which did not need adjustment.

71

INSTALLATION

Installation
Installing under a continuous worktop
Risk of electric shock due to ex-
posed cables There is a risk of coming into contact with live parts while the lid is removed. Do not remove the washing machine lid.
This washing machine (with lid intact) can be pushed under a countertop if there is space to do so.

Washer-dryer stack The washing machine can be combined with a Miele tumble dryer in a washerdryer stack. The appropriate “WTV” stacking kit to match your dryer is required. All parts marked are available from your Dealer or Miele. Please note:

a= b=
c=

at least 2 cm WTV without drawer: 172 cm WTV with drawer: 181 cm 65 cm

72

INSTALLATION

Installation

The water protection system
The Miele water protection system protects all parts of the washing machine from water damage. The system consists of three main components: – the inlet hose – the electronic unit and drainage and
overflow protection – the drain hose

Drain hose The drain hose is protected by a ventilation system which prevents the washing machine from being emptied completely.

Inlet hose – Protection against bursting

The inlet hose is tested to withstand pressure of at least 7,000 kPa.
Electronic module and housing – Floor tray: any leaking water from the
washing machine is collected in the floor tray. There is a float switch to close the water intake valve. The water inlet is shut off and any water inside the suds container is drained away. – Leak protection: any leaking water that is not collected in the floor tray is detected. The water inlet is shut off and any water inside the suds container is drained away. – Overflow protection: this prevents the washing machine from taking in too much water and overflowing. If the water level exceeds a certain level, the drain pump switches on and pumps the excess water away.

73

INSTALLATION

Installation

Connection to the water supply
Connecting the water inlet
Health risk and risk of damage
due to contaminated incoming water. The quality of the incoming water must correspond to the drinking water specification of the country in which the washing machine is being operated. Always connect the washing machine to the mains water supply.

Maintenance Only use a genuine Miele hose that has been pressure tested to withstand at least 7,000 kPa should you ever need a replacement.
Damage caused by dirty water.
A filter is located in the open end of the inlet hose and another in the intake point to protect the inlet valve in the washing machine. These filters must not be removed.

The water connection pressure needs to be between 100 and 1000 kPa. If the water connection pressure exceeds 1000 kPa, a pressure reducing valve must be installed. A stopcock with a ¾ inch threaded union is required for the connection. If this is not available, only a qualified installer may connect the washing machine to the mains water supply.

Hose extension Longer hoses 2.5 or 4.0 m in length are available from your Miele Dealer or Miele as optional extras.

The screw thread is subject to water connection pressure. Check the connection for leaks. Slowly open the stopcock. Correct the position of the seal and screw thread if necessary.

The washing machine is not suitable for connection to a hot water supply. The washing machine must not be connected to a hot water supply.

74

INSTALLATION

Installation

Water drainage
The suds are drained through a drain pump with a 1 m high delivery head. For the water to drain freely, the hose must be free of kinks. If required, the hose can be extended to a length of up to 5 m. Accessories are available from your Miele dealer or from the Miele Customer Service Department. For drain heights of more than 1 m (up to a maximum delivery head of 1.8 m), a replacement drain pump will need to be fitted. Please contact Miele for advice. For a drain height of 1.8 m, the hose can be extended to a length of up to 2.5 m. Accessories are available from your Miele dealer or from the Miele Customer Service Department.

Fitting the elbow Use the elbow supplied to stop the drain hose from slipping.

Attach the elbow to the drain hose .

Drainage options: 1. Directed into a sink or basin:
Please note: ­ Hook the hose over the edge and
secure it. ­ If the water is pumped into a
washbasin, make sure that it can drain away freely. Otherwise there is a risk of water overflowing or of some of the drained water being sucked back into the machine. 2. Connected securely to a plastic drain pipe with a rubber nipple (there is no need to use a siphon).
3. Connected securely to a floor drain (gully).
4. Connected securely to a washbasin with plastic nipple.

Place the end of the drain hose in a sink.
Use a strap and the eye to stop the elbow from slipping.

75

INSTALLATION
Installation
Direct connection to a sink drain outlet
a Adapter b Spigot nut c Hose clip d End of the hose Fit adapter to the sink drain outlet
using nut . Attach the end of hose to adapter
. Use a screwdriver to tighten hose clip
up close to the nut.
76

INSTALLATION

Installation

Electrical connection
The washing machine is supplied with an electrical connection cable with moulded plug ready for connection to a switched socket.
The socket must be easily accessible after the washing machine has been installed. If that is not possible, ensure that a suitable means of disconnection is provided on the installation side for each pole.
Risk of fire from overheating.
Connecting the washing machine to a multi-socket plug adapter or to an extension lead can overload the cable. Do not use an extension lead or multi- socket plug adapter.

Temporary or permanent operation on an autonomous power supply system or a power supply system that is not synchronised with the mains power supply (e.g. island networks, back-up systems) is possible. A prerequisite for operation is that the power supply system complies with the specifications of EN 50160 or an equivalent standard. The function and operation of the protective measures provided in the domestic electrical installation and in this Miele product must also be maintained in isolated operation or in operation that is not synchronised with the mains power supply, or these measures must be replaced by equivalent measures in the installation. As described, for example, in the current version of BS OHSAS 18001­2 ISO 45001.

The electrical system must comply with local and national safety regulations (BS 7671 in the UK). We recommend the use of a suitable RCD . If the connection cable is damaged, it must only be replaced with a specific connection cable of the same type (available from the Miele Customer Service Department). For safety reasons, such replacement may only be carried out by a qualified technician or the Miele Customer Service Department. The data plate indicates the nominal power consumption and the appropriate fuse rating. Compare the specifications on the data plate with those of the electricity supply and make sure that they match. If in any doubt, consult a qualified electrician.

77

Technical data
Height Width Depth Depth with door open Height for building under Width for building under Weight Capacity Supply voltage Rated load Fuse rating Consumption data Minimum water flow pressure Maximum water flow pressure Water inlet hose length Drain hose length Length of mains connection cable Maximum delivery head Maximum drainage length LEDs Test certifications awarded Power rating in off mode Networked standby Frequency range Maximum transmission power

850 mm 596 mm 643 mm 1077 mm 850 mm 600 mm Approx. 85 kg 8.0 kg dry laundry See data plate See data plate See data plate See “Consumption data” 100 kPa (1 bar) 1000 kPa (10 bar) 1.60 m 1.50 m 2.00 m 1.00 m 5.00 m Class 1 See data plate 0.30 W 0.60 W 2.4000­2.4835 GHz < 100 mW

78

Technical data
EU Conformity declaration
Miele hereby declares that this washing machine complies with Directive 2014/53/ EU. The complete text of the EU declaration of conformity is available from one of the following internet addresses: – Products, Download from www.miele.ie – For service, information, operating instructions etc: go to www.miele.ie/do-
mestic/customer-information-385.htm and enter the name of the product or the serial number
UK Conformity declaration
Miele hereby declares that this washing machine complies with UK Radio Equipment Regulations 2017, as amended. The complete text of the UK declaration of conformity is available from one of the following internet addresses: – Products, Download from www.miele.co.uk – For service, information, operating instructions etc: go to www.miele.co.uk and
enter the name of the product or the serial number
79

Consumption data
80

Programme ECO 40-60*
Cottons Minimum iron Express 202 Woollens

Load

Energy

Water

Running time

Temperature1

Residual moisture

Speed

kg

kWh

Litres

h:min

°C

%

rpm

8.0

0.77

60

3:39

42

51

1400

4.0

0.40

52

2:39

31

51

1400

2.0

0.20

28

2:39

25

54

1400

60

8.0

1.35

49

2:29

52

53

1400

20

8.0

0.35

69

2:39

20

53

1400

30

3.5

0.45

52

1:59

30

30

1200

40

3.5

0.34

30

0:20

26

30

2.0

0.23

35

0:39

­

60

1200

­

1200

• Test programme for compliance with EU legislation regarding ecodesign 2019/2023 and energy labelling in accordance with Regulation No. 2019/2014
  1 Maximum laundry temperature reached in main wash.

2 Short extra option activated

TwinDos dispensing must be deactivated when carrying out comparison tests.

Information for customers Consumption data can vary from the nominal values given depending on water pressure, water hardness, water inlet temperature, room temperature, type and volume of load, fluctuations in the mains voltage and any extra options selected.

Programmable functions

The programmable functions are used to alter the washing machine’s electronics to suit changing requirements. Programmable functions can be altered at any time.
Opening the programming level
Programming is carried out in 8 steps (, , … ) using the sensor controls. Prerequisites: – The washing machine is switched on
(the programme selector is pointing to a wash programme). – The washing machine door is open. Touch the Start/Add laundry sensor control and hold it down while carrying out steps ­. Close the washing machine door. Wait until the Start/Add laundry sensor control lights up constantly … … and then release the Start/Add laundry sensor control. After approximately 4 seconds, will light up on the time display.
Choosing and selecting a programmable function
The number of the programmable function will appear in the time display as and a number: e.g. . Touch the or sensor control to
scroll to the next or previous programmable function:

Programmable functions Keypad tone PIN code Control field switch-off behaviour Memory Additional long pre-wash ­ Cottons Gentle action Reduced temperature Maximum rinse level Suds cooling Anti-crease Low water pressure Display brightness dimmed TwinDos Dosage quantity UltraPhase 1 Dosage quantity UltraPhase 2 TwinDos maintenance Degree of soiling Remote control SmartGrid RemoteUpdate
Confirm the selected programmable function by touching the Start/Add laundry sensor control.

81

Programmable functions

Editing and saving a programmable function
You can either switch a programmable function on/off or select different options. Touch the or sensor control to
switch the programmable function on/off or to select an option:

Programmable function

Available options

­

= Can be selected = Factory default setting

Confirm the chosen selection with the Start/Add laundry sensor control.
The number of the programmable function, e.g. , will then light up again.
Exit programming level
Turn the programme selector to . The option you have selected is now stored in memory. You can change it again at any time.
Sensor tone
Each touch of a sensor control is confirmed with an audible tone. Selection
= Sensor tone is switched off = Sensor tone is set to normal
volume (factory default setting) = Sensor tone is set to loud volume

82

Programmable functions

Lock code
The lock code prevents the washing machine being used without your knowledge. When the code has been activated, you have to enter a code after switching the washing machine on. Otherwise the washing machine cannot be operated. Options
= Lock code switched off (factory default setting)
= Lock code is switched on
Using the washing machine with a lock code The code is 125 and cannot be altered. Switch on the washing machine. appears in the time display and the and sensors light up. Touch the sensor. appears in the time display. Confirm the number with the Start/
Add laundry sensor. The first number was saved and you can now enter the second number using the and sensors. Also enter the second and third num-
bers and confirm the numbers with the Start/Add laundry sensor. The lock is released and a wash programme can now be selected and started.

Control panel switch-off status
To save energy the time display and sensors will go out after 10 minutes, and only the Start/Add laundry sensor will flash slowly. Options
= Off The time display and sensors will remain lit up while the washing machine is switched on
= On (factory default setting) The time display and sensors will switch off after 10 minutes if the programme is started. However; the time display and sensors will remain lit up for 10 minutes after a delay start time has elapsed, after the end of the programme or at the end of the anti-crease phase.

83

Programmable functions

Memory
The washing machine will save the last settings (temperature, spin speed and some of the extras) selected for a programme after the programme has started. When this programme is chosen again, these saved settings will appear in the display. Options
= Memory is switched off (factory default setting)
= Memory is switched on
Longer pre-wash Cottons
If you require a longer pre-wash you can extend the pre-wash time. Options
= No increase in the pre-wash time (factory default setting)
= + 6 minutes increase in the pre-wash time
= + 9 minutes increase in the pre-wash time
= + 12 minutes increase in the pre-wash time

Gentle action
Activating gentle action reduces the drum action and is suitable for washing lightly soiled items more gently. Gentle action can be activated for the Cottons and Minimum iron programmes. Options = Gentle action is switched off
(factory default setting) = Gentle action rhythm is
switched on
Reduce temperature
The boiling point for water is lower at high altitudes. In order to avoid water boiling, Miele recommend activating the reduce temperature setting at altitudes of more than 2000 m above sea level. The maximum temperature is reduced to 80 °C even when a higher temperature is selected. Options = The reduce temperature setting
is switched off (factory default setting) = The reduce temperature setting is turned on

84

Programmable functions

Maximum rinse level
The water level in the rinse cycle can be permanently set to the highest value. This function is useful for allergy sufferers as it achieves an excellent rinse result. Water consumption will increase. Options = Maximum rinse level is
switched off (factory default setting) = Maximum rinse level is switched on
Suds cooling
When this is activated, additional water flows into the drum at the end of the main wash to cool the suds down. Hot suds can damage plastic drainage pipes. Suds cooling takes place when a temperature of 70 °C or higher is selected for the Cottons programme. Suds cooling should be activated: – to prevent the danger of scalding if
the drain hose is hooked over the edge of a sink or basin. – where drainage pipes do not comply with DIN 1986. Options = Suds cooling is switched off
(factory default setting) = Suds cooling is switched on

Anti-crease
The anti-crease function helps prevent creasing if laundry is not going to be removed immediately after the end of the programme. The drum continues to turn at intervals for up to 30 minutes at the end of the programme. The door can be opened at any time. Options = The anti-crease function is
switched off = The anti-crease function is
switched on (factory default setting)
Low water pressure
If the water pressure is below 100 kPa (1 bar), the washing machine cancels the programme and the fault message appears. If the water pressure cannot be increased, activating this function will prevent the programme from being cancelled. Options = Low water pressure is
switched off = Low water pressure is
switched on (factory default setting)

85

Programmable functions

Backlight brightness dimmed
The brightness of the dimmed sensors in the control panel can be set to one of seven different levels. The brightness changes as soon as you select a different setting. Options = Darkest level
= Lightest level = (Factory default setting)
TwinDos
You can switch TwinDos on or off. The Twin Dos whites or TwinDos colours sensor controls light up dimly when a wash programme is selected or the sensor controls are switched off. Options = TwinDos is switched off = TwinDos is switched on (fact-
ory default)

UltraPhase 1 dispensing quantity
The dispensing quantity is preset to 58 ml at the factory (water hardness level II). You can adjust the dispensing quantity using this programmable function. The set millilitres appear on the time display. You can use the sensor control to increase the dispensing quantity and the sensor control to reduce it.
UltraPhase 2 dispensing quantity
The dispensing quantity is preset to 45 ml at the factory (water hardness level II). You can adjust the dispensing quantity using this programmable function. The set millilitres appear on the time display. You can use the sensor control to increase the dispensing quantity and the sensor control to reduce it.

86

Programmable functions

TwinDos maintenance
The washing machine has a cleaning programme for the TwinDos system. Running the cleaning programme will clean the hoses inside the washing machine. When the indicator light lights up and appears on the time display, the washing machine must be cleaned.
Refer to the “Cleaning and care” chapter, “TwinDos maintenance” section for information on how to perform cleaning. Options
= no cleaning (factory default) = compartment cleaning = compartment cleaning

Degree of soiling
The quantity of detergent dispensed via TwinDos and the quantity of water required for rinsing depend on factors including the degree of soiling.
Options
= light = normal (factory default) = heavy

87

Programmable functions

Networking
The , and programmable functions are only displayed if the requirements for using Miele@home have been met (see the “Before using for the first time” chapter, “Miele@home” section).
Remote control
You can use the Miele app to check the status of your washing machine from anywhere and start it remotely. You can also control it remotely via the MobileStart programme. You can switch off the programmable function if you do not want to operate the washing machine with your mobile device. If the programmable function is not switched on, the app can still be used to cancel a programme. Use the sensor control to set a time period within which you want to start the washing machine and start the delay start function (see the “Delay start/SmartStart” chapter). The washing machine will then start within the time period specified when it receives your signal. If it has not received a start signal by the latest start time set, the washing machine will start automatically.

Options = remote control function is
switched off = remote control function is
switched on (factory default)
SmartGrid
You can set your washing machine to start automatically based on an external signal within a certain time period. If you have activated SmartGrid, the sensor control will have the new “SmartStart” function rather than the “Delay start” function. Use the sensor control to set a SmartStart time period. The washing machine will then start within the time period specified by you when it receives an external signal. If an external signal has not been received by the latest start time set, the washing machine will start automatically (see the “Delay start” chapter). Options = SmartGrid is switched off
(factory default) = SmartGrid is switched on

88

Programmable functions

RemoteUpdate
The RemoteUpdate function is used to update the software in your washing machine. If an update is available for your washing machine, it will automatically download it. Updates will not be installed automatically. They must be initiated manually. If you do not install an update, you can continue to use your washing machine in the usual way. However, Miele recommends installing updates.
Running a RemoteUpdate Information about the content and scope of an update will be provided in the Miele app. A message will appear on the time display if an update is available. You can install the update immediately or postpone it until later. When the washing machine is switched on again, you will be reminded about the update. Deactivate RemoteUpdate if you do not want to install any updates.
The update may take several minutes. Please note the following information about the RemoteUpdate function: – You will only receive a message when
an update is available. – Once an update has been installed, it
cannot be undone. – Do not switch off the washing ma-
chine during an update. Otherwise, the update will be aborted and will not be installed.

– Some software updates can only be carried out by the Miele Customer Service Department.
Activating/Deactivating The RemoteUpdate function is activated as standard. Available updates will be downloaded automatically but will only be installed if you initiate installation manually. Deactivate RemoteUpdate if you do not want any updates to be downloaded automatically. Options
= RemoteUpdate is deactivated = RemoteUpdate is activated
(factory default)
Starting the update After the washing machine is switched on, appears on the time display. Touch the Start/Add laundry sensor
control. starts to flash on the time display. The update starts. Bars on the time display show the progress of the update: = 0 % = 100 %

89

Programmable functions

Postponing the update After the washing machine is switched on, appears on the time display. Touch the sensor control. The running time of the selected programme appears on the time display. The next time you switch on the washing machine, you will be prompted to start the update again.
Switching off WiFi
Turn the programme selector to the MobileStart programme.
appears on the time display. Press and hold sensor control
until the countdown on the time display has finished. appears on the time display. – The WiFi is switched off. – The WiFi connection will be reset to the factory default setting. The network configuration should be reset whenever a washing machine is being disposed of or sold, or if a used washing machine is being put into operation. This is the only way to ensure that all personal data has been removed and the previous owner will no longer be able to access the washing machine. A new connection has to be set up in order to use the Miele@home setting again.

Copyrights and licences for the communication module
For the purpose of operating and controlling the communication module, Miele uses proprietary or third-party software that is not covered by open source licensing terms. These items of software/software components are protected by copyright. The copyrights held by Miele and third parties must be respected. Furthermore, this communication module contains software components which are distributed under open source licence conditions. The open source components contained in the appliance along with the corresponding copyright notices, copies of the licensing terms valid at the time, and any further information can be accessed locally via IP using a web browser (http:// <IP address>/Licenses). The liability and warranty arrangements for the open source licences displayed in this location only apply in relation to the respective rights holders.

90

Detergents and care products

Detergent, fabric care products, additives and machine care products are available for this washing machine. All products have been designed for Miele washing machines. These and many other products can be ordered from www.shop.miele.com, the Miele Customer Service Department or your Miele dealer.
Detergent
Miele UltraPhase 1 and 2 – 2-component detergent for whites
and colours – For brilliant colours and spotlessly
white laundry – Excellent stain removal even at low
temperatures

UltraWhite (powder detergent) – Best results at 20/30/40/60/95 °C – Radiant white laundry thanks to
powerful formula with active oxygen – Excellent stain removal even at low
temperatures
UltraColor (liquid detergent) – Best wash results at 20/30/40/60 °C – With colour-protection formula for
brilliant colours – Excellent stain removal even at low
temperatures
WoolCare delicates detergent (liquid detergent) – For wool, silks and delicates – Special care complex based on
wheat protein and with colour-protection formula – Best wash results at 20/30/40/60 °C

91

Detergents and care products

Specialist detergents
These specialist detergents are available as convenient single-use capsules.
Caps Sport – For synthetic fabrics – Neutralises odours thanks to built-in
odour absorber – Prevents static charge in clothes – Retains the shape and breathability
of synthetic fabrics
Caps DownCare – For down-filled items – Retains the elasticity and breathabil-
ity of down – Lanolin for effective cleaning and
gentle care – Down does not stick together and re-
tains its loft
Caps WoolCare – Woollens and delicates detergent – Special wheat-protein-based agents – Fibre-protection technology to help
prevent items shrinking and felting – Colour-protection formula for gentle
cleaning

Caps UltraDark – Special-purpose detergent for dark
and black laundry – Colour-protection formula for gentle
cleaning – Anti-pilling effect protects your gar-
ments from discolouration – Retains colour intensity and bright-
ness
Caps CottonRepair – Special-purpose detergent for cotton
fabrics – Visibly renews fabric with just one
wash – Special Miele formula with No-
vozymes technology – Removes pilling and renews colour
intensity and brightness – Depending on fabric do not use more
than 1­2 times per year
Caps SilkCare – Silks and delicates detergent – Special care product made with silk
protein – Preserves the smooth surface of silk
textiles – Gentle cleaning to protect silk fibres

92

Detergents and care products

Fabric care
These fabric care products are available as convenient single-use capsules.
Fabric conditioner cap – Fabric conditioner for freshly scented
laundry – Pure and thorough cleanliness with a
fresh scent – For soft, bouncy laundry – Prevents static charge in clothes
Cap ImpraProtect – Proofing agent for sportswear and
waterproof clothing – Effective proofing to protect against
water and wind, and to give a dirt-repellent finish – Retains the breathability of fabrics
Additives
Additives are available as convenient single-use capsules.
Cap Booster – Highly effective stain remover – Enzyme technology to help remove
stubborn stains – Suitable for whites and colours – For best wash results even at low
temperatures

Machine care
TwinDosCare – Cleaning agent for the TwinDos dis-
pensing system – Use before a prolonged downtime (at
least 2 months) – Use before changing to a different
product
Descaling agent – Removes heavy limescale deposits – Mild and gentle with natural citric
acid – Gentle on heater elements, drum and
other components
IntenseClean – For hygienic cleanliness in washing
machines – Removes grease, bacteria and asso-
ciated unpleasant odours – Effective thorough cleaning
Water softener tablets – Reduces the amount of detergent
needed for hard water – Less detergent residue in fabrics – Less chemicals in waste water due to
reduced amount of detergent

93

United Kingdom Miele Co. Ltd., Fairacres, Marcham Road, Abingdon, Oxon, OX14 1TW Tel: 0330 160 6600, Internet: www.miele.co.uk/service, E-mail: info@miele.co.uk

Australia

Ireland

Singapore

Miele Australia Pty. Ltd.

Miele Ireland Ltd.

Miele Pte. Ltd.

ACN 005 635 398

2024 Bianconi Avenue

29 Media Circle

ABN 96 005 635 398

Citywest Business Campus

11-04 ALICE@Mediapolis

Level 4, 141 Camberwell Road

Dublin 24

Singapore 138565

Hawthorn East, VIC 3123

Tel: (01) 461 07 10

Tel: +65 6735 1191

Tel: 1300 464 353

Fax: (01) 461 07 97

Fax: +65 6735 1161

Internet: www.miele.com.au

E-Mail: info@miele.ie

E-Mail: info@miele.com.sg

China Mainland Miele Electrical Appliances Co., Ltd.

Internet: www.miele.ie Kuwait

Internet: www.miele.sg South Africa

1-3 Floor, No. 82 Shi Men Yi Road Miele Kuwait

Miele (Pty) Ltd.

Jing’ an District

Al Wazzan United Trading Co.

63 Peter Place, Bryanston 2194

200040 Shanghai, PRC

P. O. Box : 3379

P.O. Box 69434, Bryanston 2021

Tel: +86 21 6157 3500

Hawally, 32034 Kuwait

Tel: (011) 875 9000

Fax: +86 21 6157 3511

Tel.: 00965-22001010

Fax: (011) 875 9035

E-mail: info@miele.cn,

Fax: 00965-24838292

E-mail: info@miele.co.za

Internet: www.miele.cn

E-mail: mail@alwazzanunited.com Internet: www.miele.co.za

Website: www.alwazzanunited.com

Hong Kong, China Miele (Hong Kong) Ltd. 41/F – 4101, Manhattan Place 23 Wang Tai Road Kowloon Bay, Hong Kong Tel: (852) 2610 1025 Fax: (852) 3579 1404 Email: customerservices@miele.com.hk Website: www.miele.hk

Malaysia Miele Sdn Bhd Suite 12-2, Level 12 Menara Sapura Kencana Petroleum Solaris Dutamas No. 1 Jalan Dutamas 1 50480 Kuala Lumpur, Malaysia Phone: +603-6209-0288 Fax: +603-6205-3768

Thailand Miele Appliances Ltd. BHIRAJ TOWER at EmQuartier 43rd Floor Unit 4301-4303 689 Sukhumvit Road North Klongton Sub-District Vadhana District Bangkok 10110, Thailand
United Arab Emirates Miele Appliances Ltd.

India

New Zealand

Showroom 1, Eiffel 1 Building

Miele India Pvt. Ltd.

Miele New Zealand Limited

Sheikh Zayed Road, Umm Al Sheif

1st Floor, Copia Corporate Suites, IRD 98 463 631

P.O. Box 114782 – Dubai

Commercial Plot 9,

8 College Hill

Tel. +971 4 3044 999

Mathura Road, Jasola,

Freemans Bay, Auckland 1011 Fax. +971 4 3418 852

New Delhi – 110025

New Zealand

800-MIELE (64353)

E-mail: customercare@miele.in

Tel: 0800 464 353

E-Mail: info@miele.ae

Website: www.miele.in

Internet: www.miele.co.nz

Website: www.miele.ae

Manufacturer: Miele & Cie. KG, Carl-Miele-Straße 29, 33332 Gütersloh, Germany

WWD 660 en-GB, IE

M.-Nr. 12 029 851 / 00

References

• AlWazzan - Homepage
• Welcome to Miele Australia - Immer Besser
• Home
• Service
• miele.ie/do-
• Welcome to Miele – Immer Besser.
• Welcome to Miele – Immer Besser.
• Service
• Support and information

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