D-BOX G5 Haptic Bridge Actuator User Guide

June 9, 2024
D-BOX

D-BOX G5 Haptic Bridge Actuator

PACKAGE CONTENT

OPTIONAL COMPONENTS
(SELECTED AT ORDER)

INSTRUCTION MANUAL

Download the instruction manual for reference if needed.

UNBOXING

  1. Unpack the product from the box.
  2. Visually inspect the product for damage.
  3. If any part appears to be broken, contact D-BOX Support Team.*

INVENTORY

Ensure that you have all the components to assemble your system. Refer to the “Package Content” section.

VOLTAGE SELECTION

Set all haptic actuators to meet your region power voltage by using the switch selector located underneath the casing.

HAPTIC ACTUATOR ENDINGS

  • NON-CAPTIVE ENDINGS
    G5 haptic actuators come native with non-captive endings. Once the actuators are installed on your platform, simply drop the actuators into the provided metal cups:

  • CAPTIVE ENDINGS (OPTIONAL)
    Please refer to the instruction manual for detailed instructions. Never operate the haptic actuator without the ending installed. This may lead to irreparable damages to the actuator:

BRACKETS INSTALLATION

Attach your haptic actuators to the ‘’U’’ or ‘’L’’ brackets using the provided screws. ‘’U’’ brackets should be mounted first on your platform:

CONNECT YOUR SYSTEM

Connect your haptic actuators to the haptic bridge as per the diagram below. For 1, 2 & 3 actuators configuration, please refer to the instruction manual:

SOFTWARE INSTALLATION

  1. Download the D-BOX Motion Core (drivers) at: www.d-box.com/en/software-downloads
  2. Extract & Install Motion Core on the computer (PC) that will be connected to your motion system.
  3. For additional information on Motion Core, read the Help Section available in the application.

SYSTEM CONFIGURATION

  1. Download System Configurator at: www.d-box.com/en/software-downloads
  2. Extract the compressed file and run the installer. The user guide is provided in the compressed file.
  3. Connect your Haptic Bridge to your computer with the USB cable provided with your system.
  4. Firmware update: D-BOX upgrades the components firmware on a regular basis. We recommend that you update your equipment to the latest firmware version, upon reception, using the System Configurator.
  5. Configuration update: Your Haptic Bridge comes with a blank configuration. You need to configure your Haptic Bridge to match your haptic system configuration using the System Configurator.

CONNECT & PLAY

  1. Create your D-BOX Connect account at: https://connect.d-box.com/
  2. Your haptic system is now ready to use. Make sure the haptic actuators go through their homing sequence. If the product is not working as intended, please contact the D-BOX Support Team.

ABOUT COMPANY

  • Address: 2172 rue de la Province, Longueuil, QC Canada J4G 1R7
  • Email: support@d-box.com
  • Phone: US: 1 888 442-3269 ext.931
  • Other regions: 1 450 442-3003 ext.931
  • Monday to Friday: 8:00AM to 8:30PM (GMT-5)
  • Saturday & Sunday: 8:30 to 5:00PM (GMT-5)

References

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>

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