Alienware AW620M Wireless Gaming Mouse User Manual
- June 9, 2024
- Alienware
Table of Contents
Alienware AW620M Wireless Gaming Mouse User Manual
Instruction
Warranty, Safety, Environmental, and Regulatory Information
Regulatory Notices
For Electromagnetic Compatibility (EMC), regulatory information and Safety
Best Practices information, see the Regulatory Compliance home page on
Dell.com at the following location: Dell. Dell has determined that this
product is a Class B harmonized product. This product may contain built-in
laser devices. To prevent any risk of exposure to laser radiation, do not
disable or open the product assembly for any reason. The product comply with
safety requirements and are classified as Class 1 Laser Products, under the US
DHHS Standard and IEC/EN60825-1 Laser Safety Standard. This device contain no
user adjustments or any user serviceable or replaceable parts.
Air Travel Restrictions
Consult and abide by air travel restrictions applicable to electronic devices
and the use and transportation of battery packs. For more information see the
Regulatory Compliance homepage on Dell.com at the following location:
Waste Electrical and Electronic Equipment (WEEE) Directive
This label indicates that this product should not be disposed of with household waste. It should be deposited at an appropriate facility to enable recovery and recycling. For information on how to recycle this product.
Waste Electrical and Electronic Equipment (WEEE)
Registration, Evaluation, Authorization of Chemicals (REACH)
REACH is the European Union (EU) chemical substances regulatory framework.
Information on substances of very high concern contained in Dell products in a
concentration above 0.1 % weight by weight (w/ w) can be found at
Dell.com/REACH.
Battery Directive – Information for Users
In the European Union, this label indicates that the batteries in this product should be collected separately and not be disposed of with household waste. Substances in batteries can have a potential negative impact on health and environment and you have a role in recycling waste batteries thus contributing to the protection, preservation, and improvement of the quality of the environment. You should contact your local authority or retailer for details of the collection and recycling schemes available. Alternatively please visit Dell.com/recycling.
Warranty and Support Information
PLEASE READ THIS DOCUMENT CAREFULLY! IT CONTAINS THE TERMS OF SALE THAT GOVERN YOUR PURCHASE, UNLESS YOU HAVE A SEPARATE AGREEMENT WITH Dell. THIS DOCUMENT CONTAINS VERY IMPORTANT
INFORMATION
ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT
MAY APPLY TO YOU. THIS DOCUMENT ALSO CONTAINS A BINDING ARBITRATION CLAUSE.
Important Notice
Your purchase and use of this product is subject to and governed by Dell’s
applicable Terms of Sale.
If you are a consumer customer and you purchased directly from Dell, your
purchase is governed by the U.S. Consumer Terms of Sale at
Dell.com/consumerterms.
Unless you have a separate written agreement with Dell that specifically
applies to your order, if you are a commercial customer and you purchased this
product directly from Dell for your internal use, your purchase is governed by
the Commercial Terms of Sale: Dell.com/CTS.
YOUR AGREEMENT WITH Dell CONTAINS VERY IMPORTANT INFORMATION ABOUT YOUR RIGHTS
AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS. THE AGREEMENT REQUIRES
THE USE OF
ARBITRATION ON
AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, and where applicable, specifies
arbitration INSTEAD OF JURY TRIALS OR CLASS ACTIONS. PLEASE REVIEW THE TERMS
CAREFULLY.
For the avoidance of doubt, to the extent that Dell is deemed under applicable law to have accepted an offer by you: (a) Dell hereby objects to and rejects all additional or inconsistent terms that may be contained in any purchase order or other documentation submitted by you in connection with your order; and (b) Dell hereby conditions its acceptance on your assent that the foregoing terms and conditions shall exclusively control.
IF YOU DO NOT AGREE WITH THESE TERMS, DO NOT USE YOUR PRODUCT AND RETURN IT TO Dell IN ACCORDANCE WITH Dell’S RETURN POLICY LOCATED AT Dell.com/returnpolicy.
About Dell’s Limited Hardware Warranty
Download or print Dell’s Limited Hardware Warranty at
Dell.com/warranty or call to request a hard copy
of the Limited Hardware Warranty:
1-877-884-3355.
What if I purchased a service contract?
If your service contract is with Dell or if you purchased a service contract
through us with a third-party service provider, you may download or print it
from Dell.com/servicecontracts.
NOTE:
PLEASE READ THIS DOCUMENT CAREFULLY! IT CONTAINS VERY IMPORTANT INFORMATION
ABOUT YOUR RIGHTS AND OBLIGATIONS AS WELL AS LIMITATIONS AND EXCLUSIONS THAT
MAY APPLY TO YOU AND TO THE PRODUCT YOU HAVE PURCHASED.
Important Notice
If you purchased this product directly from Dell, this purchase is subject to
and governed by Dell’s Terms of Sale, which are available online at one of
those links below, depending on your localization, unless you have a separate
written agreement with Dell that specifically applies to your order. Your use
of this product is deemed to be your acceptance of the Terms & Conditions and
Warranty Terms. For the avoidance of doubt, to the extent that Dell is deemed
under applicable law to have accepted an offer by you: (a) Dell hereby objects
to and rejects all additional or inconsistent terms that may be contained in
any purchase order or other documentation submitted by you in connection with
your order; and (b) Dell hereby conditions its acceptance on your assent that
the foregoing terms and conditions shall exclusively control.
What if I Purchased a Service Contract?
If your service contract is with Dell or if you purchased a service contract
through us with a third-party reseller, you may download or print it from
Dell.com/servicecontracts/global.
Warranty Terms
WARRANTY
Dell guarantees to the End User, in compliance with the following provisions,
that the electronic, mechanical and assembly components of their hardware
product purchased by the End User from a company belonging to the Dell group
or from an authorized distributor/reseller, in Latin America and the
Caribbean, will be defect free for a minimum period of 1 (one) year from the
product’s date of purchase shown on the purchase invoice or receipt and, as
long as the conditions for the installation and proper use of the product are
observed, with the exception of any items related to exceptions specifically
shown hereby. Any products about which justified claims are made will be, at
Dell’s discretion, repaired or replaced by Dell free of charge. Dell will own
all parts removed from repaired products. Dell can use new or refurbished
parts whose characteristics, quality, and technology are similar or better
than those in the old parts, as long as the original specifications of the
products remain the same.
TECHNICAL SUPPORT
To order a repair under warranty, the End User must contact Dell’s Technical
Support. The type of service for responding to a warranty claim may vary
depending on the product and your selections at the time of purchase. If you
have any questions about what type of warranty you have, you should check the
warranty status on dell’s support website. If you purchased the product
through an authorized reseller/distributor, Dell will only provide the service
when the End User has made the Transfer of Ownership (“Tag Transfer”) as part
of the online registration process. However, the warranty period will begin
from the product’s date of purchase shown on the purchase invoice or receipt
and registration will be part of the support process if the End User has not
done so prior to contacting Dell Technical Support. The steps to make a claim
are:
-
If the product was purchased directly from Dell skip to step #2, otherwise you must perform the registration process: a. Connect to the Internet and visit the website for warranty registration: https://www.dell.com/support
Assets Online/lactam/en/brbsdt1/Registration#/identify servicetag. b. Select the language and country where I buy your computer and fill out the online form with the requested information. c. Once the form has been completed, click on “submit”. -
Connect Dell Technical Support. You may choose the contact method you prefer: e-mail, chat or phone. The contact options appear on the Dell support web page. (The support phone numbers for the region can be found at the end of this document; to see the up-to-date list, visit this page www.dell.com/la/soporte).
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Have the following information available to be provided to the support agent: a. Customer data including place and date of purchase. b. Service Label of the machine or failing that the Code of Express Service. c. Symptoms at the time of defect.
-
Depending on the warranty service you have purchased (not all warranty types are available in all countries and/or cities), Dell Technical Support will provide you with instructions on the case to determine if the problem is covered by the hardware warranty and if parts replacement is required. Dell’s agent will, with your help, diagnose the problem by giving you instructions over the phone, e-mail or chat and, if necessary, by remotely connecting (with your consent) to your computer.
Below are listed the different types of technical assistance available Service on Authorized Service Center. The technician will inform you of the service centers that are available in your city. You must:
Forward the equipment to the Service Center, as well as remove the equipment from the Service Center as soon as the repair of the product is complete. Forward to the Service Center, along with the equipment, all components indicated by the authorized Dell technician, such as power cord and battery, among others.
Mail Service. The technician will inform the End User to take the product to one of the branches of the post office. In the case of Technical Assistance Service by Mail, the End User must:
-
Keep the original equipment box. If End User shall not have the original packaging of the product the End user must provide for its own risk another packaging suitable for the shipment of the products by the post office.
-
Forward with the product, all components indicated by the authorized Dell technician, such as power cord and battery, among others.
-
In Home Service. Dell’s agent will instruct you to attend a visit by an authorized Dell technician at your home or workplace.
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Provide Dell’s technical representatives access to the software and products associated with the claim. If there are safety restrictions that can be applied to any or all of the customer’s systems in need of technical support covered by this contractual warranty, Dell may request for the customer to take any necessary measures that will allow Dell to provide the appropriate technical support without compromising the safety, integrity and confidentiality of any information or data stored in the computer and/or in any of the customer’s software.
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Notify Dell about any potential safety or health risk in the location where the customer will receive technical support and provide and/or recommend safety procedures to be followed whenever applicable. When necessary, provide an appropriate workplace and access to any communication media considered necessary to provide the service, at no cost to Dell.
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Guarantee that a responsible party will be present during the performance of the service.
Provide, at no cost to Dell, any recording and storage media, including any necessary magnetic disks and tapes to perform the service, as well as any data communication devices (modems) and telephone lines and/or net connections that are necessary to perform this remote service electronically (electronic remote access). -
Units Replaceable by the End User. If the Dell technician finds that the problematic part of his or her computer is easy to disconnect and reconnect, such as a keyboard, monitor, hard drives in notebooks or any other component designated as a component that can be replaced by the End User, the End User may receive those components for installation with Dell telephone support , without a Dell technician being moved to the End User location or the equipment being sent to Authorized Service Center, depending on the equipment warranty form.
Note: The End User must back up data on the product hard drives and any other product storage devices prior to receiving service from Dell’s technician, even if this service is performed only remotely. The End User will also be responsible for removing any confidential, proprietary, or personal information and removable media such as cards or storage devices, DVD / CDs or PC cards before sending a product to a repair center.
EXCLUSIONS
The following concepts or events are not covered by this warranty:
- The following concepts or events are not covered by this warranty: Accessories, or Third-party products incorporated to a product sold by Dell after it’s been sent to the end user directly from Dell; (lightning), floods, fires, landslides, earthquakes, etc.
- Note: The warranty will also be invalidated where the purchase invoice shows evidence of scrapes and/or alterations, has incomplete or empty fields in sections related to the purchase date, and the product order or serial number, and/or is not prepared according to current applicable law.
GENERAL PROVISIONS
-
Dell will have no responsibility for the loss or recovery of data, software, and other programs contained in Dellbranded
products as a result of service performed by an authorized Dell technician. -
Dell and its authorized service providers may not copy copyrighted materials or copy or use illegal data, and therefore Dell is not responsible for copyright infringement of files that End User may install directly on Dell products.
-
This Warranty Term does not exclude or affect the rights granted by law to the End User or any other rights resulting from other agreements entered between End User and Dell.
Dell World Trade LP
One Dell Way, Round Rock, TX 78682, USA
Dell Colombia Inc.
Carrera 7 #113-43 Oficina 1401, Bogotá, Colombia Dell México, S.A. de C.V.
País/Country | Teléfono/Phone |
---|---|
Anguill | U.S. 512-723-0010 or place a |
FREE CALL dialing 800- 355-0031
Antigua and Barbuda| 1-800-805-5924
Netherlands Antilles| 001-866-379-1022
Argentina| 0800-222-0154
Aruba| 800-1727
Bahamas| 1-866-874-3038
Barbados| 1-800-534-3349
Belize| U.S. 512-723-0010 or place a
FREE CALL dialing 811, and giving this number to the operator:
866-686-9880
Bermuda| 1-877-890-0748
Bolivia| 800-10-0238 or U.S.
512-723-0010
Brazil| 0800 970 33 55
Chile| 800-20-20-44 (CTC) or
123-00-20-37-62 (ENTEL)
---|---
Colombia| 01-800-915-5704
Costa Rica| 0800-0120232
Dominica| U.S. 512-723-0010 or
Place a FREE CALL dialing 866-278-6821
Ecuador| U.S. 512-723-0020
Ecuador – Free from Quito:| 999-119 +
877-665-3355
Ecuador – Free from Guayaquil:| 1-800-999-119 + 877-665- 3355
El Salvador| 800-6170
Grenada| 1-866-540-3355
Guatemala| 1-800-999-0136
Guyana| 1-877-440-6511
Haiti| U.S. 512-723-0010 or place a
FREE CALL dialing 183, AND giving this number to the operator:
866-686-9849
Honduras| U.S. 512-723-0020 or place a
FREE CALL dialing 800-0123, and giving this number to the operator:
866-686-9848
Cayman Islands| 1-877-261-0242
Virgin Islands (US)| 1-877-702-4360
Virgin Islands (UK)| U.S. 512-723-0010
or place a FREE CALL Dialing
866-278-6820
Jamaica| 1-800-975-1646 (from Jamaica)
México| 001-866-563-4425
Montserrat| 866-278-6822
Nicaragua| 001-800-220-1378
Panamá| 001-800-507-1385 (C&W) or
001-866-633-4097 (Clarocom)
---|---
Paraguay| U.S. 512-723-0020 or place a
FREE CALL Dialing 008-11- 800, and giving this number to the operator:
866-686-9848 only Asunción)
Perú| 0800 50 869
Puerto Rico| 1-866-390-4695
Republica
Dominicana
| 1-888-156-1834
Saint Kitts y Nevis| 1-877-441-4734
San Vicente y
Granadinas
| 1-866-464-4353
Santa Lucia| 1-866-745-1850
Suriname| U.S. 512-723-0010 or place a
FREE CALL dialing 156, and giving this number to the
operator: 866-686-9850
Trinidad and Tobago| 1-888-799-5908
Turks and Caicos| 1-866-540-3355
Uruguay| 000-413-598-2523
Venezuela| 0800-100-2513
Border with USA| 800-808-7998
Other countries/ areas| 512-728-4093
References
- Alienware Gaming | Dell USA
- Suporte | Dell Brasil
- 客户送修服务查找工具 | Dell 中国
- Contact Support | Dell US
- 支持 | Dell 中国
- Consumer Terms of Sale | Dell
- Commercial Terms of Sale | Dell
- Condiciones Generales de Contratación | Dell Puerto Rico
- Computer and IT Equipment Recycling Solutions | Dell USA
- Returns | Dell USA
- Consumer Service Contracts | Dell
- Support for Alienware Wireless Gaming Mouse | AW620M | Documentation | Dell US
- Dtsc.ca.gov/hazardouswaste/perchlorate
- OET Laboratory Equipment Authorization Electronic Filing Site
- Jira Service Management
- Dell Product Registration | Dell US
- Condiciones Generales de Contratación | Dell Argentina
- Termos e Condições | Dell Brasil
- Condiciones Generales de Contratación | Dell Chile
- Condiciones Generales de Contratación | Dell Colombia
- Support | Dell US
- Condiciones Generales de Contratación | Dell México
- Condiciones Generales de Contratación | Dell Perú
- Condiciones Generales de Contratación | Dell Puerto Rico
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