Shark NV31N Infinity Upright Vacuum User Manual

Shark NV31N Infinity Upright Vacuum User Manual

OWNER’S MANUAL
Model: NV31N, 120V., 60Hz., 12 Amps

USA:EURO-PRO Operating LLC
94 Main Mill Street, Door 16
Plattsburgh, NY 12901
Tel.: 1 888-866-9600

Canada: EURO-PRO Operating LLC
4400 Bois Franc
St. Laurent, QC H4S 1A7

IMPORTANT SAFETY INSTRUCTIONS

When using an electrical appliance, basic safety precautions should always be observed, including the following:

Warning : To reduce the risk of fire, electrical shock, or injury:

1. DoNOTleave vacuum cleaner unattended when it is plugged in. Unplug from electrical outlet when not in use and before servicing.
2. To reduce the risk of electric shock –do NOTuse outdoors or on wet surfaces.
3. DoNOTallow children to use as a toy. Close attention is necessary when used by or near children.
4. Use only as described in this manual. Use only manufacturer’s recommended attachments.
5. Do NOTuse with damaged cord or plug. Do NOTuse vacuum cleaner if it has been dropped, damaged, left outdoors, or dropped into water. Return appliance to EURO-PRO Operating LLCfor examination, repair or adjustment.
6. DoNOTpull or carry by cord. Do NOTuse cord as a handle, close a door on cord, or pull cord around sharp edges or corners.Do NOT run appliance over cord. Keep cord away from heated surfaces.
7. Do NOTunplug by pulling on cord. To unplug, grasp the plug, not the cord.
8. DoNOT handle plug or vacuum cleaner with wet hands.
9. Do NOTuse the vacuum cleaner to pick up large objects or objects that are likely to damage the vacuum cleaner.
10. Keep hair, loose clothing, fingers, feet and all parts of body away from openings, rotating brush roll and other moving parts. Do NOT operate cleaner in bare feet or when wearing open toe shoes.
11. DoNOTuse without the dust cup, cyclone chamber or all the filters in place. Use ONLY filters and accessories provided by EURO-PRO Operating LLC. Failure to do so will void the warranty.
12. Neveroperate the vacuum with wet filters, wet cyclonic chamber or wet dust cup.

13. Turn off all controls before plugging into or unplugging vacuum cleaner from the electrical outlet.
14. Use extra care when vacuuming on stairs. Neverplace the vacuum on a table, chair, etc.
15. DoNOTpick up hot coals, cigarette butts, matches or any hot, smoking, or burning objects.
16. DoNOTpick up hard or sharp objects such as glass, nails, screws, coins, etc. This may damage the vacuum cleaner.
17. Do NOTpick up any liquids.
18. DoNOTpick up flammable or combustible materials (lighter fluid, gasoline, kerosene, etc.) or use in the presence of explosive liquids or vapor.
19. Do NOTpick up toxic material (chlorine bleach, ammonia, drain cleaner, etc.).
20. Do NOTuse in an enclosed space filled with vapors given off by oil based paints, paint thinner, moth proofing substances, flammable dust, or other explosive or toxic vapors.
20. Use only on dry, indoor surfaces.20.DoNOTuse for any purpose other than described in this user’s guide.
21. The use of an extension cord is not recommended.
22. Do NOTput any objects into openings. DoNOTuse with any opening blocked. Keep free of dust, lint, hair and anything else that may reduce air flow.
23. Store your appliance indoors in a cool, dry area with the power cord coiled safely to prevent any tripping accidents.
24. Keep your work area well lit.
25. Do NOTimmerse the vacuum into water or other liquids.
26. Keep end of hose, wands and other openings away from your face and body.
27. To avoid damaging the carpet, keep the vacuum cleaner head moving at all times.

WARNING : The power cord on this product contains lead, a chemical known to the State of California to cause birth defects or other reproductiveharm. Wash hands after handling.

INSTRUCTIONSSAVE THESE INSTRUCTIONS

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Warning : To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install the proper outlet. Do NOTmodify the plug in any way.

PRECAUTIONARY MEASURES

Important : If the air paths in the unit, the hose or the extension tube become blocked, turn the vacuum cleaner off and remove the blocking substance before you start the unit again

1. Do not operate the vacuum cleaner too close to heaters, or radiators.
2. Before inserting the power plug into the wall outlet, make sure that your hands are dry.
3. Do not vacuum any liquids.
4. Keep hair, loose clothing, fingers, feet and all parts of body away from openings, rotating brush roll and other moving parts.

5. When pulling out the power plug from the wall outlet, pull the plug not the power cord.
6. Do not pick up anything that is burning or smoking such as cigarettes, matches or hot ashes.
7. Do not run appliance over power cord.
8. Do not use without dust cup, cyclonic chamber, or ALLfilters in place.
9. Before you start vacuuming, make sure to remove large or sharp objects that might damage the vacuum.

GETTING TO KNOW YOUR CYCLONIC UPRIGHT VACUUM

Technical Specifications

Voltage:120V., 60Hz.
Power:12 Amps

Note : Illustrations may differ from actual unit.

ASSEMBLY INSTRUCTIONS

Thank you for purchasing an Infinity Vacuum. To ensure your vacuum never loses suction, you must perform regular maintenance tasks.Refer to your Owner’s Manual for step by step instructions

WARNING : Always remove the power plug from the electrical outlet before assembling or removing accessories

Inserting & Removing the Telescopic Wand into the Main Unit

1. Insert the telescopic wand into the opening at the top of the unit, making sure that the telescopic wand height adjustment knob is facing the back of the unit. (Fig. 1)
2. Insert the handle into the top opening of the telescopic wand making sure that the handle locking pin is in place. (Fig. 2)
3. To remove the telescopic wand, press the telescopic wand release button which is located on the back of the unit and lift the telescopic wand up. (Fig. 3)

Attaching the Upper Hose Holder

1. Place the upper hose holder into the slot in the back of the vacuum. (Fig. 4)
2. Using a Philips screwdriver and the screw provided, attach the hose clip to the vacuum. (Fig. 5)

Winding & Unwinding the Power Cord

This vacuum cleaner is equipped with a convenient cord storage feature. The power cord winds around the two cord holders at the side of the unit. The top cord holder has a quick cord release feature. Turn the cord hook to the left or the right to remove the power cord. (Fig. 6)

OPERATING INSTRUCTIONS

Using the Vacuum for Above Floor Cleaning
Your vacuum can be used to dust above floor areas such as tops of furniture, upholstery, drapes, etc. When using with accessories, you must place the carpet-to-floor selector to the “Bare Floor/Tools” position.

Crevice Tool
For radiators, crevices, corners, baseboards and between cushions.

Upholstery/Dusting Brush
The upholstery/dusting brush is two brushes in one. To use as an upholstery brush, you must remove the dusting brush attachment. To remove, just snap the two pieces apart. (Fig. 7) Use the upholstery brush to remove dust and pet hair from furniture. Use the dusting brush to dust furniture, Venetian blinds, books, lamp shades and shelves.

Pet Hair Power Brush
Unique pet design with duel felt strips to grab and remove pet hair from furniture

Bare Floor Brush
The soft natural bristles will not scratch floors. Glides easily under furniture to vacuum up pet hair.
Note : The bare floor brush can only be used with the telescopic wand.

Attaching the Accessories
All the accessories can be attached either to the handle or to the telescopic wand except for the bare floor brush which can only be attached to the telescopic wand.

To attach the accessories to the handle:
1. Press the handle locking pin and pull the handle up to remove it from the telescopic wand. (Fig. 8)
2. Push the desired accessory onto theend. (Fig. 9)
3. To remove the accessories, just pull them out.

To attach the accessories to the telescopic wand:
1. Press the telescopic wand release button and pull the telescopic wand out of the vacuum. (Fig. 10)
2. Push the desired accessory onto theend. (Fig. 11, Fig. 12)
3. To remove the accessories, just pull them out.

Using the Accessories
1. To avoid tip over, always make sure that the hose is inserted into the lower hose holder that is located at the bottom of the unit, just behind the dust cup container. (Fig. 13)

2. Turn the quick release cord holder 180° to either side to release the power cord.
3. Plug the power cord into the electrical outlet.
4. When using the attachments, the vacuum must be in the upright position.
5. Ensure that brush roll is locked by pressing the carpet-to-floor selector to the “Bare Floor/Tools” position. (Fig. 14)

CAUTION : Do NOTpull the vacuum cleaner around the room by the hose as it could tip over and cause damage. When using the attachments, do NOT over extend the hose length when reaching. Trying to reach beyond the hose reach could cause the vacuum to tip over.
WARNING : Avoid tipping the vacuum or setting it on furniture, fringed area rugs or carpeted stairs while you are using the hose with the attachments. When the vacuum is turned on, the brush roll will continue to rotate until you put the carpet-to-floor selector to the “Bare Floor/Tools” position. Avoid leaving the vacuum in one place for an extended period of time, particularly on thick carpet.
Note : When lifting your vacuum from the carry handle, be careful not to press the dust cup release button because you will release the dust cup assembly.

Vacuuming Floors & Carpets
The upright vacuum can be used to vacuum all types of carpeting and bare floors.
1. Turn the quick release cord holder 180° to either side to release the power cord.
2. Plug the power cord into the electrical outlet.
3. Depress on the handle release pedal to release the handle. (Fig. 15)

4. When vacuuming carpets, set the carpet-to-floor selector to the “Carpet” position to engage the brush roll. (Fig. 16)
5. When vacuuming bare floors, set the carpet-to-floor selector to the “Bare Floor/Tools” position. This will lock the brush roll and it will not turn. (Fig. 17)

How to Adjust for Carpet Height
WARNING : To avoid injury, keep loose clothing, hair, fingers and all other parts of body away from any moving parts (such as the beater brush). Turn off the switch and unplug the vacuum before adjusting the vacuum for the carpet height.The front of the power nozzle has a carpet height adjustment knob that raises and lowers the motorized power head to match the type of carpet. (Fig. 18) With the vacuum NOT connected to the electrical outlet, set the adjustment to the lowest setting for maximum cleaning. If the vacuum is too difficult to push, move the knob to the next highest setting until the vacuum is comfortable to push. The brush roll must reach the carpet for the most effective cleaning.

MAINTENANCE INSTRUCTIONS

IMPORTANT NOTE: See the manufacturer’s recommendations when vacuuming delicate or hand woven carpets. They may suggest vacuuming your carpet with the power nozzle on a low height with the brush roll “Off. If this is the case, set the carpet height adjustor to the lowest setting and place the carpet-to-floor selector to the “Bare Floor/Tools” position.

WARNING : Always empty the dust cup after each use and during prolonged usage. Never over fill the dust cup beyond the “MAX” fill line -remove dirt and clean the debris screen each time the dust cup is emptied or during prolonged usage or risk motor damage. Empty the cyclonic chamber every three months depending on the amount of usage. Neverlet the dust in the cyclonic chamber surpass the “MAX” fill line.

Using the Pet Hair Power Brush
The pet hair power brush may be used with the telescopic wand or with the handle. To use with the handle:

1.Remove the handle from the unit and push in the power brush.

2. To remove the power brush from the handle, pull and twist.

To use with the telescopic wand:

1. Press the telescopic wand release button and pull the telescopic wand out of the vacuum.
2. Push the power brush onto the end.
3. To remove the power brush, pull and twist.

The efficiency of your power brush depends on the bristle brush rotating at high speed. Strong air suction is needed to accomplish this. In order to ensure that maximum air suction is maintained, please read the following instructions:

1. Empty the Dust Cup prior to reaching the “MAX” fill line.
2. Ensure that the rotating bristles on the power brush is kept free of hair and string.
3. Inspect the turbine regularly to ensure that the air passage is free of dirt and debris.

Cleaning Pet Hair Power Brush

1. Slide locking latch forward then tilt the top housing of the brush upwards. The top housing is hinged and will tilt up approximately 45° only. (Fig. 19)
2. Inspect turbine wheel and air passage for debris and/or blockage. Remove debris if present.
3. Inspect the rotating bristle brush for build-up hair or string. If present, remove by carefully cutting with scissors. Avoid damaging or cutting the bristles or the belt.
4. Once clean, close the top cover of the power brush and slide the locking latch toward the rear of the brush to lock.

Removing the Dust Cup Assembly

CAUTION : Always unplug the unit from the electrical outlet before removing and emptying the dust cup. Failure to do so, may result in electric shock or personal injury.

To ensure that your vacuum continues to clean thoroughly, the dust cup should be emptied after each use and/or each time it reaches the “MAX” fill line.

1. To remove the dust cup assembly, press the dust cup release button and remove the dust cup assembly. (Fig. 20)

WARNING : Do NOT push the cyclonic chamber bottom door release button while the cyclonic chamber is still attached to the dust cup.2.To empty the dust cup, hold the dust cup assembly over a garbage container and press on the dust cup bottom door release button. (Fig. 21, Fig. 22)

Separating the Dust Cup from the Cyclonic Chamber
1. Remove the dust cup assembly.
2. While holding the dust cup assembly, twist the carrying handle counter clockwise to separate the cyclonic chamber from the dust cup. (Fig. 23, Fig. 24)

Cleaning the Dust Cup & Debris ScreenTo remove the debris screen:
1. Hold the dust cup in one hand and with the other hold the debris screen. (Fig. 25)
2. Twist the debris screen counter clockwise to unlock and remove from the dust cup. (Fig. 26)

3. Take out the debris screen and rinse it in lukewarm water by just running it under the tap to remove any dust that is adhering to the screen. (Fig. 27) Do NOT place in dishwasher. Let it air dry completely (24 hours) before reinstalling into the vacuum.

4. The dust cup can be washed in lukewarm water. Do notuse strong detergents. (Fig. 28)
5. Make sure that the dust cup and the debris screen are completely dry before re-assembling.
6. To replace the debris screen, insert the debris screen back into the dust cup. Fit the debris screen back into position and turn clockwise to lock it into position.

Emptying & Cleaning the Cyclonic Chamber
Periodically the cyclonic chamber will need to be emptied and cleaned. This does not have to be done every time the dust cup is emptied but it is recommended that you empty the cyclonic chamber every three (3) months depending on use or prior to the dust in the cyclonic chamber reaching the “MAX” fill line. If dirt level is not visible, clean every three months.

To empty the cyclonic chamber:
1. Hold the cyclonic chamber from the handle over a garbage can and press the cyclonic chamber bottom door release button to empty the dust. (Fig. 29)
2. After emptying the cyclonic chamber, replace it onto the dust cup and place the dust cup assembly into the vacuum

To clean the cyclonic chamber:
1. Make sure that you have emptied all the dust from the cyclonic chamber before rinsing.
2. Open the rinsing port located at the top of the cyclonic chamber. (Fig. 30)

3. Fill the cyclonic chamber half waywith water through the rinsing port.(Fig. 31) Use only water. Do NOTuse any type of detergent or soap.

Note : You can also fill the cyclonic chamber by opening the cyclonic chamber bottom door instead of using the rinsing port. Only fill cyclonic chamber half way.

4. Close the rinsing port or the cyclonic chamber bottom door and shake the cyclonic chamber thoroughly to remove any dust that has adhered to the cyclones. (Fig. 32)

5. Hold the cyclonic chamber over a sink and press the cyclonic chamber bottom door release button to empty the water. (Fig. 33)

6. Repeat steps 2 to 5 as necessary to remove all dirt from the cyclonic chamber.

7. Let the cyclonic chamber air dry completely for 24 hours with the bottom door open before replacing into the vacuum.

WARNING : To avoid risk of electrical shock, never operate the vacuum with the cyclonic chamber wet.

Filter Indicator Light
When the filter indicator light flashes, it means that the dust cup is full, the filters need cleaning or there is a blockage in the air paths. You must empty the dust from the dust cup, clean the debris screen, clean the filters and check the unit for any blockages. (Fig. 34)

Note : Occasionally the filter indicator light will flash momentarily if the air path is blocked when using the above floor tools. This is normal.

Cleaning Pre-Motor Filters
Under normal use, the 2 filters in the filter housing should be cleaned every three (3) to five (5) months for optimal performance of your vacuum. The filter indicator light will flash when the filters need cleaning.

To remove the filter housing:
1. Hold the filter housing by the air inlet and turn counter clockwise to unlock. (Fig. 35)

2. Turn the filter housing upside down and turn the filter housing base counter clockwise to open. Remove the filter housing base. (Fig. 36)

3. Inside the filter housing are two filters. Filter 1 is a foam filter and Filter 2 is a felt filter. Both are washable and reusable for the lifetime of your vacuum (under normal household use). (Fig. 37, Fig. 38)

4. Rinse the filters in lukewarm water until the water runs clear. Squeeze and let the filters air dry for 24 hours before re-installing into the filter housing. Do notuse a washing machine to clean the filters. Do notuse a hair dryer to dry them. Air dry only. You can also rinse the filter housing if you wish. Never operate the vacuum without ALLthe filters in place. (Fig. 39)

Note : To continue using your vacuum while the pre-motor filters are drying, you can replace them with the extra set of pre-motor filters that are included.

5. When the filters are dry, replace them into the dry filter housing. Insert the foam filter (filter 1) first and then place the felt filter (filter 2) over the foam filter.

6. Replace the filter housing base on to the filter housing. (Fig. 40) Align the arrows on the filter housing with the arrows on the filter housing base and turn clockwise to lock in place. (Fig. 41)

Removing & Cleaning the Lifetime Washable HEPA Filter
Under normal use, the HEPA filter should be tapped cleaned and rinsed once every three (3) years or as needed depending on usage. This is located underneath the filter housing.

To remove the HEPA filter:
1. Remove the filter housing.
2. Hold the HEPA filter by the center opening and lift it up. (Fig. 42)

3. Vigorously tap clean the HEPA filter on a hard surface to remove any residual dust that might be on the HEPA filter. (Fig. 43)

4. You can wash the HEPA filter by running it under the tap allowing the water to run on the dirty side. (Fig. 44) Always allow 24 hours for air drying before replacing into the vacuum.

Please Note: The white material in the HEPA filter will discolor over time -This is NORMAL and will NOT affect the performance of the filter.

Motor Thermostat

Important : This unit is equipped with a motor protective thermostat. If for some reason the vacuum cleaner should overheat, the thermostat will automatically turn the unit off. Should this occur:

• Push the On/Off button once.
• Disconnect the plug from the power source.
• Check the source of overheating problem. (i.e. clogged hose or filter)
• If clogged hose or filter is found, unclog the hose and replace the filters.
• Wait at least 45 minutes before attempting to reuse the vacuum.
• After unit has cooled down for 45 minutes, plug in the cleaner and push the On/Off button. The vacuum should start again.
• If the vacuum still does not start, contact customer service at 1 866-668-9600.4

TROUBLESHOOTING

Clearing Blockages
Occasionally the vacuum may become blocked by a build up of debris which will require cleaning. If the filter indicating light is flashing, but the filters have been cleaned recently, check the air paths for blockages. To reduce the risk of electric shock, the power cord must be disconnected before clearing a blockage or performing maintenance/trouble shooting checks.

CAUTION : If any part of your unit has a blockage, it may overheat and then automatically shut off. Unplug the vacuum and allow it to cool down for 45 minutes.

Important : Damages caused while clearing or attempting to clear blockages are not covered under your product’s limited warranty.

CAUTION : Beware of sharp objects when clearing blockages.

Important : Replace parts of the vacuum securely before continuing to use.

Clearing the Handle

Never insert sharp objects into an opening to clear it.To check airflow, plug the unit in and check for suction at the end of the handle.1.Unplug the unit and remove handle to check for any blockage.

2. Clear the blockage from the opening of the handle. (Fig. 45)
3. Remove the telescopic wand and verify that it is clear by holding it up to the light to see if there is any debris blocking it.
4. After all the blockages have been removed, replace the handle and the telescopic wand onto the vacuum. Plug in the unit and resume vacuuming.

Clearing the Dust Cup Air Duct

1. Unplug the vacuum.
2. Check fullness of the dust cup, if full, remove and empty the dust cup.
3. Check the air duct behind the dust cup for any blockage. (Fig. 46)

4. Clear the blockage from the air duct and replace dust cup. Never insert sharp objects into an opening to clear.
5. Plug in unit and resume vacuuming.

Clearing the Intake Opening Behind the Brush Roll

There is an intake opening behind the brush roll underneath the unit where debris may collect, reducing suction. To clear this opening:

1. Unplug the unit and lay the vacuum flat on the floor upside down.

2. Check to see if there is a clog just behind the brush roll. (Fig. 47)
3. Clear the blockage from this opening.Neverinsert sharp objects into opening to clean.
4. Check the brush roll to see if there are any threads or other debris wrapped around it. Using a scissor, carefully cut any debris that is blocking the bristles.
5. Plug unit in, to continue vacuuming.

Cleaning & Changing the Belts

WARNING : To reduce the risk of electric shock, the power cord must be disconnected before performing maintenance/trouble shooting checks.Occasionally the power nozzle drive belts will require changing, the frequency will depend upon the amount of use your vacuum sees. If the brush roll does not engage when the carpet-to-floor selector is in the “Carpet” position:

1. Turn the vacuum “Off” and unplug from power supply.
2. Release the handle by pressing on the handle release pedal and pull back until the handle is released from its upright position. Then turn the vacuum over and place on the floor.
3. With a Phillips #1 screw driver remove the four (4) screws on the bottom plate. (Fig. 48)

4. Turn the vacuum over again, still keeping it flat and press the carpet-to- floor selector to the carpet position. (Fig. 49)

5.Start to lift the power head cover up first from the front and then slide a little to the back and bring it over the carpet-to-floor selector. (Fig. 50)

6.Lift the belt cover, on the right side of the power nozzle, covering the belts and the brush roll. (Fig. 51)

7. There are two drive belts in the power nozzle. (Fig. 52) Carefully remove any residue that may be in the belt area.

Note : When changing the belts, you need only change the belt that needs replacing. You do not have to change both belts at the same time.

8. With the help of a flat edge screw driver, carefully lift the right end cap of the brush roll. (Fig. 53) If the long belt is still attached to the brush roll, there will be tension on it.

9.To remove the worn or broken long belt from the idler pulley, lift the brush roll and slide it out. (Fig. 54)

10. Located behind the long belt is the short belt. If this belt is broken, it needs to be replaced before replacing the long belt. (Fig. 55)

11. Press the carpet-to-floor selector to the “Bare Floor/Tools” position to release the tension and then remove the short belt from the motor shaft and idler pulley. (Fig. 56)

12. Loop the new short belt over the inside idler pulley and then over the motor shaft. Make sure that the arrows on the short belt are facing in towards the motor. (Fig. 57)

IMPORTANT : Make sure that you DO NOTloop the short belt over the belt guides. The short belt should go between the idler pulley and the belt guides. (Fig. 58)

13. Loop the new long belt over the outside idler pulley and then over the brush roll pulley.
14. Insert the left side of the brush roll in first by placing the end cap down into the slot.
15. Then insert the end cap of the right side of the brush roll into the slot and press to make sure that the tab on the end cap snaps in place securely. (Fig. 59)

16. Check to make sure that both belts are completely centered on the pulleys and printed sides are outwards. and that the brush roll turns smoothly.

17. Replace the belt cover and return the carpet-to-floor selector to the “Carpet” position.

18. Slide the power head cover over the carpet-to-floor selector first and then over the power head base. Replace the screws.

Changing the Headlight

WARNING : To reduce the risk of electric shock, the power cord must be disconnected before performing maintenance/trouble shooting checks.
Occasionally the headlight will require changing.

1. Turn the vacuum off and unplug from the electrical outlet.
2. With a flathead screw driver, insert the end of the screwdriver into the two slots on top of the headlight lens and gently pull down. (Fig. 60)

3. Lift out the headlight lens.4.Remove the light bulb by pulling it out carefully.

5. Replace the new bulb by pushing it in.

6. To replace the headlight lens, insert the bottom tabs of the lens into the holding slots and snap the top back into place to secure.

PROBLEM SOLVING

This appliance was inspected thoroughly and was in good operating condition when it was shipped from the factory. If a minor problem occurs, it usually can be solved quite easily when the cause is found. Therefore, this checklist is provided for your convenience.

TWO (2) YEARS LIMITED WARRANTY

EURO-PRO Operating LLC warrants this product to be free from defects in
material and workmanship for a period of two (2) years from the date of the original purchase, when utilized for normal household use, subject to the following conditions, exclusions and exceptions.

If your appliance fails to operate properly while in use under normal household conditions within the warranty period, return the complete appliance and accessories, freight prepaid to:
U.S.: EURO-PRO Operating LLC, 94 Main Mill Street, Door 16, Plattsburgh, NY 12901
Canada: EURO-PRO Operating LLC, 4400 Bois Franc, St. Laurent, QC H4S 1A7

If the appliance is found to be defective in material or workmanship, EURO-PRO Operating LLC will repair or replace it free of charge. Proof of purchase date and $14.95 to cover the cost of return shipping and handling must be included.

Non-durable parts including, without limitation, filters, brushes and electrical parts which normally require replacement are specifically excluded from warranty.

The liability of EURO-PRO Operating LLC is limited solely to the cost of the repair or replacement of the unit at our option. This warranty does not cover normal wear of parts and does not apply to any unit that has been tampered with or used for commercial purposes. This limited warranty does not cover damage caused by misuse, abuse, negligent handling or damage due to faulty packaging or mishandling in transit. This warranty does not cover damage or defects caused by or resulting from damages from shipping or repairs, service or alterations to the product or any of its parts, which have been performed by a repair person not authorized by EURO-PRO Operating LLC.

This warranty is extended to the original purchaser of the unit and excludes all other legal and/or conventional warranties. The responsibility of EURO-PRO Operating LLC if any, is limited to the specific obligations expressly assumed by it under the terms of the limited warranty. In no event is EURO-PRO Operating LLC liable for incidental or consequential damages of any nature whatsoever. Some states do not permit the exclusion or limitation of incidental or consequential damages, so the above may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province.

*Important: Carefully pack item to avoid damage in shipping. Be sure to include proof of purchase date and to attach tag to item before packing with your name, complete address and phone number with a note giving purchase information, model number and what you believe is the problem with item. We recommend you insure the package (as damage in shipping is not covered by your warranty). Mark the outside of your package “ATTENTION CUSTOMER SERVICE”. We are constantly striving to improve our products, therefore the specifications contained herein are subject to change without notice.

OWNERSHIP REGISTRATION CARD FOR CANADIAN CONSUMERS ONLY

Please fill out and mail the product registration card within ten (10) days of purchase. The registration will enable us to contact you in the unlikely event of a product safety notification. By returning this card you acknowledge to have read and understood the instructions for use, and warnings set forth in the accompanying instructions.

Canada: EURO-PRO Operating LLC, 4400 Bois Franc, St-Laurent, Québec H4S 1A7

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