Thermax DV12 Professional Hot Water Extraction Cleaning System User Manual

June 9, 2024
thermax

Thermax DV12 Professional Hot Water Extraction Cleaning System User Manual
Thermax DV12 Professional Hot Water Extraction Cleaning
System

MESSAGE FROM THE CORPORATE OFFICE

Congratulations on the purchase of your new Thermax DV12 Professional Hot Water Extraction Cleaning System! In 1971, Thermax founder Carl Parise developed the world’s first UL approved carpet steam cleaner for the U.S. market, and has since produced over 500,000 units sold worldwide.
We have adopted our own brand name, Thermax, which is rapidly becoming a household name, synonymous with the industry.

In an industry full of competition and choices, we at Thermax are grateful for your wise choice of the Thermax DV12, and we look forward to a lasting relationship as we service all your business needs.
Your new DV12 is a high performance workhorse.
When maintained and operated in accordance with this owner/ operator manual, it will give you years of quality service.

For over four decades, Thermax has produced  ne quality, portable, hot water extraction cleaning systems for the home, hotel/motel, auto detail, janitorial, as well as other commercial markets.

Our company and staff subscribe to the philosophy that our relationship with you the customer doesn’t end with the sale, it only begins.
If there is any area in which we can be of service, please call the Thermax Customer Support Center at 1-877-483-1049.

Thank you for joining the ever-growing family of Thermax owners.
Here’s to many years of use and, most importantly, here’s to a healthier indoor environment.

Sincerely,
Michael Johnson
President
ThermaCor, Inc.
Steam cleaning is the generic technology used to describe the hot water extraction process of cleaning carpet.

ADDITIONAL COMMERCIAL UNITS

Commercial Units

Also available to make your job easier, the Thermax CP5 gives you the power and efficiency to clean carpets and upholstery in
both commercial and residential settings.

THERMAX CP5
The Thermax CP5 is an industry proven performer, built to endure the most demanding carpet and upholstery extraction cleaning applications.
Constructed in a portable footprint easily operated by one individual, the CP5 is designed to attain the highest level of professional cleaning results!

  • Powerful two-stage vacuum motor for increased recovery speed and quicker drying time (112” water lift).
  • Built-in 1800-watt solution heating system for uniform temperature control (up to 175°).
  • 5-Gallon hygienic stainless steel solution and recovery tanks.
  • High-impact, chemical resistant housing—virtually indestructible.
  • 100 psi high-efficiency demand solution pump.
  • Multi-option wand and hose packages for vacuum and extraction versatility are available.

IDENTIFYING FEATURES

  1. Clean Solution Tank
  2. Lid, Solution Tank Fill Hole
  3. Recovery Waste Tank
  4. Recovery Tank Dome and Vacuum Seal
  5. Power Cord
  6. Preheat Switch with Indicator Light
  7. Single/Dual Vacuum Switch
  8. Pump Switch
  9. Brass Female Quick Connect Coupling for the Solution Hose
  10. Vacuum Inlet/Vacuum Hose Connector
  11. Recovery Waste Tank, Drain
  12. Batches for Upper and Lower Case
  13. Built-In Push/Pull Handle
  14. 8”Non-Marking Wheels
    Identifying Features

INSPECTION UPON DELIVERY

Carefully unpack and inspect the Thermax DV12 and be sure all components ordered are included. Orders might be packed in more than one box.
NOTE: Contact the carrier immediately regarding any damage incurred during shipping as it is your responsibility to ! le a damage claim with the carrier.

IMPORTANT SAFETY INFORMATION

  1. Do not leave plugged in while unattended.

  2. Do not operate heater while solution tank is empty.

  3. To prevent the possibility of electrical shock, always unplug the system from the main power source before physically inspecting or attempting to repair the system.

  4. Inspect system daily, especially when used by someone else.
    Inspect for damaged components such as loose wires, frayed cords, missing ground pin, etc.

  5. Only operate system when it is properly grounded. Improper grounding could result in serious or fatal shock!

  6. When operating the system around water, during flood restoration, etc., always out! t yourself properly with rubber-soled shoes or rubber boots and do not set system in standing water.

  7. To keep from voiding your warranty, use only those cleaning solutions manufactured by Thermax and never use solvent based products.

  8. After use, always thoroughly rinse and clean both recovery and solution tanks.
    If using recovery tank to store hoses, or other miscellaneous items, always clean items before storing them in tanks.

  9. Do not operate solution pump dry.

  10. Do not store where temperatures drop below freezing, as this may damage the pump.

  11. Always use defoamer in recovery tank to prevent the motor from being damaged from over foaming.

  12. Extension cord should have a minimum rating of 12/3 (#12 cord). Extension cord should not exceed 50 feet.

  13. Never open up the system when there is water in either the solution or recovery tank, remove the solution and waste water first.

SET-UP PROCEDURE

  1. Pre-mix cleaning solution as required for specific application in a five gallon (19 liter) pail. Pour pre-mixed solution through solution fill hole of system.
    NOTE: This system has a built-in solution heat maintenance feature, start with hot water if possible.
    Hot water is hygienic and maximizes cleaning potential.

  2. Add appropriate amount of defoamer to the recovery tank (page 3, #3).

  3. Connect end of the vacuum hose to the vacuum inlet connector (page 3, #10).

  4. Connect male end of the solution hose to female quick-connect coupling (page 3, #9), and female end of solution hose to the male end of the cleaning wand.

  5. With solution tank full and vacuum and solution hoses properly connected, plug main power cord (page 3, #5) into properly grounded outlet.
    NOTE: Plug the cord into an outlet that will be out of the way of the cleaning path, ideally a 20 amp circuit when available.

  6. Your system is now ready for operation.
    NOTE: The preheat setting can be activated by switching to the “ON” position.
    This setting activates 1800 watts of heating power.
    When the solution reaches approximately 175° F, it will automatically shut off as indicated by the preheat indicator light turning off on the switch panel.
    The preheat system will turn on and o$ as necessary to maintain 175° while preheat is in the “ON” position.

  7. Once pre-spray, furniture removal and other carpet preparation is complete, proceed to clean carpet and/or upholstery.
    NOTE: Preheat switch can now be activated to “OFF” position.
    The system is designed so the vacuum or pump switch will not function unless the preheat switch is in “OFF” position.
    Pump and vacuum switches may be activated independently or in tandem when preheat switch is in “OFF” position.

EXTRACTION CLEANING PROCEDURE

  1. With solution up to temperature and all hoses attached appropriately, set the preheat switch to “OFF” position, then activate the pump switch to “ON” position.

  2. Turn the vacuum switch to “Single Vac” or “Dual Vac” position.

  3. Start in area of the room opposite from where you want to end.

  4. Place wand about 4 feet in front of you.

  5. Activate the solution spray trigger of wand.

  6. Laying down an even spray of solution, pull the wand back towards you slowly.

  7. Release the solution spray trigger and move the wand slowly forward over the same area just cleaned to recover additional solution left behind.
    Repeat this process several times depending on the degree of carpet soiling then move over the width of the wand, overlapping slightly to prevent streaking.
    For best results, work in approximately 4 foot wide sections and always be sure to remove as much solution from the carpet as possible as this will minimize drying time.

  8. When solution tank is empty and needs re! lling, shut system down and repeat step 1 of “Set Up Procedure”.

  9. Using a 5-gallon bucket, empty recovery holding tank (page 3, #3) by placing the bucket under the drain gate (page 3, #11), lifting the gate up and shutting the gate when bucket is full.
    Repeat this process until recovery holding tank is empty.
    NOTE: Although the recovery tank will hold approximately 12 gallons and is equipped with an automatic full shut-off feature, empty the recovery tank at the same time you re! ll the solution tank.

  10. Add more defoamer into the recovery holding tank (step 2 of “Set Up Procedure”).
    NOTE: With solution tank full and recovery tank empty, the system is now ready to continue cleaning.
    Continue the process until cleaning is complete.

SYSTEM CLEAN-UP

When the carpet cleaning process is complete, it’s time to clean the system. De-activate all switches to “OFF” position.

  1. Empty and rinse recovery tank.

  2. Empty solution tank.

    • To empty solution tank set the preheat witch to “OFF” position. Now activate “VACUUM” switch to “Single Vac” position.

    • With vacuum hose still connected to the inlet and vacuum running, drop the end of the vacuum hose (opposite the end plugged into the vacuum inlet) down through the solution tank fill hole (page 3, #2) and SLOWLY remove the unused solution from the solution tank until empty.
      The system will transfer the solution to the recovery waste tank for disposal.
      In the process, the solution cleans out the inside of the vacuum hose.
      NOTE: Take caution to remove the solution SLOWLY Make sure to rinse solution tank with the plain hot water to minimize chemical build-up.
      After rinsing solution tank, transfer rinse water in the same manner mentioned above.

    • Deactivate and unplug the system

    • Empty the recovery tank and clean.

    • Remove vacuum and solution hose from system.
      Wipe down all exterior areas of the system.

  3. Your DV12 system is now ready for storage until the next job!

GENERAL SYSTEM MAINTENANCE

DAILY (At the conclusion of each work day)

  1. Empty, rinse and clean solution and recovery tanks with plain hot water thoroughly cleaning dirt and obstructions from inside the tanks.

  2. Clean vacuum and solution hoses thoroughly.

  3. Run plain hot water through solution tank and pump to prevent any chemical build-up.

  4. Wipe down all exterior surfaces with an all-purpose type cleaner, then apply a light coat of vinyl protectant to all exterior surfaces.

  5. Lubricate couplings, hinges and wheels with silicone-type spray.

  6. Inspect the solution tank filter and recovery tank dome filter for hair and debris.
    The filter should always be kept clean and unobstructed.

  7. Inspect electrical cord for damage or fraying and repair as necessary.

  8. Store unit away from direct sunlight and freezing temperature.

MONTHLY

  1. Inspect internally for:
    • Loose nuts and/or screws
    • Leaking hoses
    • Loose wiring
    • Anything that doesn’t appear correct
  2. Flush the system with 2 cups white vinegar per gallon of hot water solution.
    Follow by circulating plain hot water through the system via the solution tank.
    This helps reduce and neutralize any alkali and chemical build-up

NOTE: To prevent shock hazard, remember to unplug main power source before inspection or repair of the system.

ANNUALLY
We recommend that your system be inspected once a year by an authorized Thermax service technician.
For the location of your nearest Service Center, call: 1-877-483-1049 or go to: www.thermacorinc.com.

OPTIONAL PACKAGES & ACCESSORIES

The following optional packages and accessories do not come standard with your DV12.
Contact your local distributor or the Corporate Office to receive details on how to purchase these items.

  • DELUXE CONTRACTOR PACKAGE PART # D-CONTR-12
    Includes: 30’ Hide-A-Hose, Stainless Steel Floor Wand & Upholstery Wand
    Package Content

  • CLEAR VIEW FLOOR WAND
    PART # 29-771-00 (SPECIAL ORDER ONLY)
    Package Content

  • STAINLESS STEEL UPHOLSTERY WAND
    PART # SS-UW-12
    Package Content

  • 30 HIDE-A-HOSE
    PART # 30-HAH-12
    Package Content

  • STAINLESS STEEL FLOOR WAND
    PART # SS-FW-12
    Package Content

  • SWIVEL HEAD SQUEEGEE
    PART # 12-SQU-12
    Package Content

OPTIONAL ACCESSORIES

  • DV12 W/20 FT. HIDE-A-HOSE & BUILT-ON STAINLESS STEEL DETAILER
    PART # DV12-20D-HAH
    Optional Accessories

  • DELUXE AUTO DETAIL PACKAGE
    PART # D-AUTO-12
    INCLUDES: 6’ HAH W/BUILT-ON SS DETAILER, SS CREVICE TOOL, 20’ HAH
    Optional Accessories

  • 20 FT. HIDE-A-HOSE W/BUILT-ON SS DETAILER
    PART # U1570-20-DV12
    Optional Accessories

  • 6’ HAH W/BUILT-ON SS DETAILER
    PART # 29-767-00-1
    Optional Accessories

  • CLEARVIEW UPHOLSTERY TOOL (SPECIAL ORDER ONLY)
    PART # 35-255-005
    Optional Accessories

  • SS CREVICE TOOL
    PART # 29-765-00-1
    Optional Accessories

  • 50’ HIDE-A-HOSE
    PART # 50-HAH-12
    Optional Accessories

  • 20’ HIDE-A-HOSE
    PART # 20-HAH-12
    Optional Accessories

STEAM CLEANING SOLUTIONS

TRIAD CARPET & UPHOLSTERY CLEANER
(6060): Available in 1 gal., 1 gal. case of 4, Special order only 30 gal. and 55 gal drum.
Designed to lift and oils, stains, and deeply embedded soils from carpet & upholstery for easy extraction.
Professionally formulated to dispense a perfect blend of gentle yet effective cleansing agents for cleaning carpets.
Cleans and brightens leaving carpets soft to the touch with no “soapy” residue.

CITRUS DEODORIZER (5080):
Available in 32oz individual, 32 oz case of 12. While steam cleaning, it neutralizes and removes offensive odors from carpet & upholstery at their source, especially pet urine, smoke and other organic matters.
Leaves a fresh, pleasant scent.

DEFOAMER (6070):
Available in 1 gal., 1 gal. case of 4, Special order only 55 gal drum.
Defoamer is used in the solution recovery tank to control potentially damaging foam build-up within the tank.
Every carpet being cleaned contains foreign matter within its fibers which has a tendency to excessively foam when extracted into the recovery tank.

CARPET GUARD (6110):
Available in gal., 1 gal. case of 4, Special order only 55 gal drum.
Protects against stains and makes your carpet an upholstery much easier to clean keeping it looking newer longer.
this product is a nonstinging liquid which provides soil and water resistance to fabrics.
By partially inhibiting fabric friction, it also increases the life of the fabric and carpeting

Also available :

TLC Spot & Stain (6030):
Available in 32 oz. , 32 oz case of 12, 1 gal., 1 gal. case of 12, and special order only 55 gal. drum.
Use this dual purpose cleaner for carpet, rug, and upholstery spotting.
Formulated to remove a wide variety of both water and oil based soils.

Powerhouse All-in-one (7000):
Available in 1 gal. , 1 gal. case of 4 and special order 55 gal. drum.
A combination of wetting agents, powerful emulsions, soil penetrants and built in soil retardants make this the ideal carpet extraction cleaner.

THERMAX DV12 SPECIFICATIONS

DIMENSIONS

  • Length: 34”
  • Width: 19”
  • Height: 36”
  • Weight: 99 lbs.

RECOVERY TANK:

  • High-Density Polyethylene
  • Automatic Over! ow Shut-O”
  • 12 U.S. Gallons

SOLUTION TANK:

  • Hygienic Stainless Steel
  • 11 U.S. Gallons
  • 1800 Watt Heating Element

ELECTRICAL:

  • 120 Volt AC
  • 15 AMP
  • 50/60 HZ

VACUUM MOTOR:

  • (2) 2-Stage By-Pass
  • 165” Water Lift

PUMP:

  • 100 P.S.I.
  • Diaphragm Demand with Bypass

THERMAX DV12 WIRING DIAGRAM

Wiring Diagram

TROUBLESHOOTING

CONDITION CAUSE CORRECTION
System Will Not Operate
  1. Plugged into dead outlet
  2. Blown fuse or breaker
  3. Defective power cord
  4. Defective switch
  5. Loose wiring
  6. Improper connection

|

  1. Plug into live grounded outlet
  2. Replace fuse or breaker
  3. Replace power cord
  4. Replace switch
  5. Properly connect wiring
  6. Press tightly into outlet

Vacuum Motor Will Not Run|

  1. Preheat switch in “ON” position
  2. Loose wiring
  3. Defective vacuum switch
  4. Defective vacuum motor

|

  1. Set switch to “OFF” position
  2. Tighten and connect wiring
  3. Replace vacuum switch
  4. Replace vacuum motor

Pump Will Not Run|

  1. Preheat switch in “ON” position
  2. Defective pump switch
  3. Loose wiring
  4. Clogged spray jet
  5. Lint buildup in hose coupling
  6. Kink in solution hose
  7. Defective pump
  8. Defective pressure switch

|

  1. Set switch to “OFF” position
  2. Replace pump switch
  3. Tighten and connect wiring
  4. Remove blockage
  5. Disassemble and remove lint
  6. Straighten hose
  7. Replace pump
  8. Replace pressure switch

Pump Runs But Will Not Spray/Weak Spray|

  1. Solution tank empty
  2. Obstructed spray jet
  3. Obstructed hose coupling
  4. Obstructed solution filter
  5. Hose damage
  6. Pump components wearing out

|

  1. Refill solution tank
  2. Remove blockage
  3. Remove obstruction
  4. Clean filter
  5. Replace necessary hose
  6. Replace pump

Loss of Vacuum Suction|

  1. Recovery dome not seated
  2. Obstruction in vac hose
  3. Obstruction in wand
  4. Screen filter clogged
  5. Recovery dome needs gasket

|

  1. Re-seat for better seal
  2. Remove obstruction
  3. Remove obstruction
  4. Remove debris
  5. Replace dome gasket

Water will not heat|

  1. Thermo reset switch tripped
  2. Heater element damaged
  3. Defective thermos disk
  4. Defective preheat switch
  5. Heater not activated

|

  1. Reset thermo reset switch
  2. Replace heater
  3. Replace thermo disk
  4. Replace preheat switch
  5. Switch Preheat to “ON” position

No indicator light on|

  1. Faulty indicator light
  2. Solution up to temperature

|

  1. Replace indicator lamp
  2. No action required

THERMAX DV12 SCHEMATIC

Parts List

THERMAX DV12 PARTS LIST

ITEM NO.| THERMAX NO.| DESCRIPTION| ITEM NO.| THERMAX NO.| DESCRIPTION
---|---|---|---|---|---
1| 24-005-01| ASSY, DOME, SMOKE, DV12| 50| 02-680-00| SWITCH, THERMAL RESET
2| 23-005-005| GASKET, DOME, DV12| 51| 05-355-00| SHEILD, HEAT, DV12
3| 24-007-01| ASSY, LID, DV12| 52| 04-573-00| HINGE,CASE,SS, DV12
4| 04-058-00| SCREW #6 X 5, PHIL, WOOD, SS HOUSING| 53| 04-276-00| WASHER, WAVE SPRING, .760 OD
5| 01-295-103| SOLUTION, DV12| 54| 04-560-00| BUMPER, RECESSED, DV12
7| 02-511-00| SWITCH, DPDT, DV12| 55| 01-138-00| CASE, BOTTOM, DV12
8| 06-483-01| PLATE, SWITCH, PREHEAT, DV12| 56| 04-311-00| NUT, .5 PUSH, ZINC
9| 32-578-122| KIT, PILOT LIGHT, 120V, 31” DV12 SCREW,| 57| 04-211-00| WASHER, FLAT .5 X 1 X .09
10| 04-054-01| #8 X .5”, PH, PHIL, ZINC| 58| 03-601-01| WHEEL REAR DV12
11| 02-502-00| SWITCH, DPDT CENTER OFF DV12| 59| 03-816-00| SHAFT, AXLE, DV12
12| 02-503-00| SWITCH, SPST, DV12| 60| 04-312-00| NUT, 3/4-16, HEX JAM, ZINC
13| 06-483-00| PLATE, SWITCH, PUMP VAC, DV12 SCREW,| 61| 04-254-00| WASHER .75, INT TOOTH ZINC
14| 04-138-00| 1/4-20 X 1.25, TRUSS, PHIL, SS WASHER,| 62| 04-213-00| WASHER, FLAT, .75, SAE, ZINC
15| 04-232-00| FLAT, .25 X 1, SS| 63| 03-600-01| CASTER, FRONT, GRAY, DV12
16| 27-274-003| ASSY, STRAIN RELIEF| 64| 04-140-02| BOLT, 5/16-18 X 0.75, HEX HD, ZINC
17| 27-012-120| ASSY, PWR CORD, DV12| 65| 03-453-00| COUPLER, F60, .75 MPT X .25, DV12
18| 03-213-00| TANK, STAINLESS, DV12, #967755-0 ASSY,| 67| 04-575-00| HANDLE, DV12
19| 37-706-000| SOL FILTER, COM’L| 68| 04-574-00| LATCH, DV12
20| 03-464-01| FITTING, SOLUTION TANK, INLET| 69| 04-373-00| CLAMP,WORM GEAR, 2.5”
21| 03-043-01| RETAINER, LINT FILTER, CP5/DV12| 70| 21-153-001| VAC HOSE, 2 X 40, WIRE W/2” CUFFS
22| 05-264-00| O-RING, .546 ID, OUT & HEATER SEAL| 71| 20-160-000| ASSY, SOLUTION HOSE,DV12
23| 25-303-120| ASSY, HEATER, 120V,1800W, DV12| 72| 03-468-00| FITTING, 3/8 NPT X 3/8 BARB, BRASS
24| 03-020-00| COVER, VAC MOTOR, DV12| 73| 31-178-00| ASSY, PUMP, 120V, 100PSI, CP5/DV12
25| 04-282-00| WASHER .25, SEALING, SS, NEO| 74| 04-371-01| Single earclamp, SS, 23/32
26| 04-021-00| SCREW 1/4-2 X 3.5, RH, PHIL, SS| 75| 04-210-00| WASHER, FLAT .312, SAE, ZINC
27| 04-256-00| WASHER, .25”, INT LOCK| 76| 05-018-00| HOSE .375”, PVC, – PRICE/FOOT
28| 04-216-00| WASHER, FLAT, .25 X .75, SS| 77| 04-310-00| NUT, 5/16-18, NYLOCK, ZINC
29| 30-100-01| VAC MOTOR , W/O SCREEN, DV12| 78| 05-105-00| DOW THERMAL PASTE
30| 05-204-01| GASKET, .25”THK, NEO, 5.7 VAC MOTOR| 79| 30-022-120| ASSY. VAC MOTOR, 120V, W/SCREEN,. DV12
31| 01-365-02| SPACER 0.75″| 80| 03-705-02| Screen, Vacuum Motor, 4.0” dia
32| 03-063-00| BRACKET, VAC MOTOR DV12| 81| 05-213-00| GASKET 1.5, RUBBER, GATE VALVE
33| 01-365-04| SPACER 1.5″| 82| 06-376-02| WASHER #8, SEALING, SS, NEO 2016
34| 04-322-02| NUT, 1/4-20, NYLOCK, 18-8 SS| 83| 04-323-00| NUT, 8-32, NYLOCK
35| 03-027-00| TIE BAR, REAR, CP12/DV12| 84| 01-600-00| VALVE, GATE, DV12
36| 04-148-00| SCREW, 1/4-20X1, TRUSS, PHIL, ZINC NUT,| 85| 01-360-00| FITTING, PVC,INLET,DV12
37| 04-321-01| #10-32, NYLON SS| 86| 05-256-00| O-RING, 1.421 ID INLET,DV12
38| 04-204-00| WASHER, FLAT, SAE #10| 87| 01-282-00| TANK, RECOVERY, DV12
39| 02-677-00| SWITCH, THERMAL, 15A, 1.5”| 88| 01-362-00| FITTING, PVC, “T”, 1.25, DV12
40| 04-306-00| NUT, 9/16 -18, HEX JAM| 89| 22-795-000| ASSY, RISER TUBE, DV12
41| 04-309-00| NUT, 5/18, HEX,BRASS| 90| 37-752-00| ASSY, SHUT OFF, DV12
42| 04-302-00| NUT, 8-32, HEX CAD| 91| 33-720-500| WIRING KIT, DV12
43| 04-253-00| WASHER, #8, INT LOCK| 92| 06-376-02| MANUAL, OWNERS DV12
44| 04-048-00| SCREW, 10-32 X .375, PH, PHIL, W/W, ZINC| 93| 05-212-00| GASKET, 2.12 OD X .3 , NEO, RISER TUBE
45| 04-041-02| SCREW, 8-32 X. 75, RH, PHIL, SS| 94| 05-211-01| GASKET, 2.4 OD X .06, NEO, VAC SEAL
46| 04-042-00| SCREW 8-32 x .1.00, PPH, MS, SS| 95| 04-321-00| NUT, 10-32, NYLOCK
47| 03-024-00| TIE BAR, DV12| 96| 04-584-00| STRAP LOOP
48| 03-022-00| PLATE, PUMP, DV12| 97| 03-025-00| PLATE, RECOVERY TANK DV12 SCREW,
49| 03-026-00| PLATE, HEATER, DV12| 98| 04-028-00| 10-32 x1 1/4”, PH, PHIL, ZINC CP5/DV12
 |  |  | 99| 03-303-00| WAGO MOUNTING CARRIER
 |  |  | 100| 03-304-00| WAGO STRAIN RELIEF

WARRANTY

The Thermax DV12 is warranted to be free from Manufacturers defect for a period of three (3) years on all electrical components such as the pump, heater, and vacuum motors.
However once the part has been replaced it then becomes a limited 90 day warranty

  1. Warranty extended only to original owner.
    Proof of purchase required.

Brass quick-disconnects, “O” rings, diaphragms, seals, grommets, gaskets, or any rubber or synthetic rubber or rubber-like parts are considered expendable in normal use and service, therefore are not included in this warranty

The Manufacturer’s obligation under this warranty is limited to repairing or replacing with Manufacturer’s specified replacement parts, free of charge and without charge for installation, and parts that prove, in the judgement of the Manufacturer or its authorized service center, to be defective in material or workmanship.

WARNING ON CLEANING SOLUTIONS: Use of cleaning solutions other than Thermax will void warranty.
Must use defoamer in recovery tank of DV12.

This warranty shall not apply: (1) to normal maintenance services or adjustments, including, but not limited to, cleaning of the system as recommended by the Manufacturer; nor (2) to systems which shall have been altered or used in any way which, in the opinion of the Manufacturer or its service center, adversely affects the performance; nor (3) shall this warranty apply if the serial number is missing, altered, or defaced, or in the case of a defect or damages resulting from inadequate voltage, blown fuses, damage due to freezing, accidental damage to finish or components, abuse, misuse or act of God.

We request that the original owner write or call for authorization to return any items under warranty.
Defective parts under warranty must be returned to Manufacturer for inspection unless otherwise authorized by Manufacturer.
Upon inspection and Manufacturer determination, proper action regarding warranty will be taken, including an appropriate refund, credit on parts, labor or shipping.
This warranty also excludes any rental equipment expenses incurred or loss of business claims of any nature due to break down of the system.

There are no warranties which extend beyond the description on the face hereof, and this warranty is in lieu of any other warranty, expressed or implied, and expressly limits the term of this warranty, any implied warranty of merchantability or fitness for a particular purpose.
This warranty constitutes the sole and exclusive remedy for any defect in or non-performance of or use of the Thermax DV12 cleaning system and under no circumstances shall the Manufacturer be liable for any claimed or consequential damages arising there from.

NOTICE: Failure to complete and return the attached warranty card within thirty (30) days from date of purchase shall render this warranty null and void.
Warranty card must be returned to Manufacturer! Staple your copy of the warranty card to this manual.

PLEASE NOTE: Retain this owner’s manual along with your copy of the Warranty Registration Form.
Proof of purchase must also accompany all warranty claims.

CUSTOMER SUPORT

Icon
2219 Eagle Dr
Middleton, WI 53562
1-877-483-1049
Website: www.thermacorinc.com
Email: info@thermacorinc.com
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