Shark UV210CN Professional Commercially Rated Upright Vacuum User Manual

June 9, 2024
Shark

Shark UV210CN Professional Commercially Rated Upright Vacuum User Manual

Shark UV210CN Professional Commercially Rated Upright
Vacuum

OWNER’S MANUAL
Model: UV210CN
120V., 60Hz., 12 Amps

USA: EURO-PRO Operating LLC
94 Main Mill Street, Door 16
Plattsburgh, NY 12901

Canada: EURO-PRO Operating LLC
4400 Bois Franc
St. Laurent, QC H4S 1A7

Tel: 1 800-798-7398
www.sharkcompany.com

IMPORTANT SAFETY INSTRUCTIONS

When using your Upright Vacuum, basic safety precautions should always be observed, including the following:
Read all instructions before using this vacuum.

WARNING : To reduce the risk of fire, electrical shock, or injury:

1. Do NOT leave vacuum cleaner unattended when it is plugged in. Unplug from outlet when not in use and before removing filters.
2. To reduce the risk of electric shock – do NOT use outdoors or on wet surfaces.
3. Do NOT allow children to use as a toy. Close attention is necessary when used by or near children.
4. Use only as described in this manual. Use only manufacturer’s recommended attachments.
5. Do NOT use with damaged cord or plug. Do NOT use vacuum cleaner if it has been dropped, damaged, left outdoors, or dropped into water. Return appliance to EURO-PRO Operating LLC for examination, repair or adjustment.
6. Do NOT pull or carry by cord. Do NOT use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do NOT run appliance over cord. Keep cord away from heated surfaces.
7. Do NOT unplug by pulling on cord. To unplug, grasp the plug, not the cord.
8. Do NOT handle plug or vacuum cleaner with wet hands.
9. Do NOT use the vacuum cleaner to pick up large objects or objects that are likely to damage the vacuum cleaner.
10. Keep hair, loose clothing, fingers, feet and all parts of body away from openings, rotating agitator and other moving parts. Do NOT operate cleaner in bare feet or when wearing open toe shoes.
11. Do NOT pick up hot coals, cigarette butts, matches or any hot, smoking, or burning objects.
12. Do NOT pick up hard or sharp objects such as glass, nails, screws, coins, etc.

13. Do NOT use without all filters in place. Use ONLY filters and accessories provided by EURO-PRO Operating LLC. Failure to do so will void the warranty.
14. Turn off all controls before plugging or unplugging vacuum cleaner into electrical outlet.
15. Use extra care when vacuuming on stairs.
16. Do NOT pick up flammable or combustible materials (lighter fluid, gasoline, kerosene, etc.) or use in the presence of explosive liquids or vapor.
17. Do NOT pick up toxic material (chlorine bleach, ammonia, drain cleaner, etc.).
18. Do NOT use in an enclosed space filled with vapors given off by oil based paints, paint thinner, moth proofing substances, flammable dust, or other explosive or toxic vapors.
19. Use only on dry, indoor surfaces.
20. Do NOT use for any purpose other than described in this user’s guide.
21. The use of an extension cord is not recommended.
22. Do NOT put any objects into openings. Do NOT use with any opening blocked. Keep free of dust, lint, hair and anything else that may reduce air flow.
23. Store your appliance indoors in a cool, dry area.
24. Keep your work area well lit.
25. Do NOT immerse the vacuum into water or other liquids.
26. Keep end of hose, wands and other openings away from your face and body.
27. To avoid damaging the carpet, keep the vacuum cleaner head moving at all times.
28. Connect to a properly grounded outlet only. See grounding instructions.

WARNING : The power cord on this product contains lead, a chemical known to the State of California to cause birth defects or other reproductive harm. Wash hands after handling.

SAVE THESE INSTRUCTIONS
For Household or Commercial Use Only

GROUNDING INSTRUCTIONS

This appliance must be grounded. If it should malfunction or breakdown, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This appliance is equipped with a cord having an equipment-grounding conductor and grounding plug. The plug must be inserted into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.

WARNING : Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service person if you are in doubt as to whether the outlet is properly grounded. Do not modify the plug provided with the appliance – if it will not fit the outlet, have a proper outlet installed by a qualified electrician.

This appliance is for use on a nominal 120-volt circuit, and has a grounding attachment plug that looks like the plug illustrated at right. Make sure that the appliance is connected to an outlet having the same configuration as the plug. No adaptor should be used with this appliance.

PRECAUTIONARY MEASURES

Important : If the suction opening in the unit, the hose or the telescopic tube become blocked, switch off the vacuum cleaner and remove the blocking substance before you start the unit again.

1. Do not operate the vacuum cleaner too close to heaters, or radiators.

2. Before inserting the power plug into the wall outlet, make sure that your hands are dry.

3. Do not vacuum any liquids

4. Keep hair, loose clothing, fingers, feet and all parts of body away from openings, rotating agitator and other moving parts.

5. When pulling out the power plug from the wall outlet, pull the plug not the power cord.

6. Do not pick up anything that is burning or smoking such as cigarettes, matches or hot ashes.

7. Do not run appliance over power cord.

8. Do not use without dust cup filter or filters in place.

9. Before you start vacuuming, make sure to remove large or sharp objects that might damage the vacuum.

GETTING TO KNOW YOUR UPRIGHT VACUUM

Giagram

GETTING TO KNOW

1.Quiet / Normal Mode Selector| 14.Flexible Hose Handle
2.On/Off Switch| 15.Self-Cleaning Duster
3.Intelli-Sense Filter Monitor| 16.Turbo Brush
4.Turbo Brush Storage Compartment| 17.Hose Holder
5.Dust Cup Release Button| 18.Flexible Hose
6.Dust Cup Handle| 19.Vacuum Handle
7.Dust Cup| 20.Quick Release Power Cord Holder
8.Exhaust Filter Cover| 21.Power Cord
9.Light| 22.Intake Trap Door
10.Carpet-to-Floor Selector| 23.Handle Release
11.LED Lights| 24.Dusting Brush
12.Carpet Height Adjustor| 25.Upholstery Brush
13.Telescopic Tube| 26.Crevice Tool

Technical Specifications

Voltage:120V., 60Hz.
Power:12 Amps1.

Note : Illustrations may differ from actual unit.

OPERATING INSTRUCTIONS

Assembling Your Vacuum Cleaner

Note : Do not plug the power cord into an electrical outlet until the vacuum is fully assembled.

Handle Assembly
1. Carefully unpack all components, set aside packaging.
2. Lift vacuum body to upright position.
3. Remove the screws (2) that come attached to the body.
4. Open the turbo brushstorage door.From the front of the vacuum, align the handle with groove and slide onto vacuum. If necessary, use thumb and finger pressure to slide handle into position.
5. Once handle is in place, secure the handle with the screws (2). (Fig. 1)

CAUTION : Do not over tighten. Over tightening could strip the screw holes. Do not operate the vacuum without the handle screws in place.

Cord Assembly
1. Make sure that the quick release cord holder is in the upright position.
2. Remove the wiretie from the power cord.
3. Wrap the cord into place by wrapping it in a clockwise direction around the quick release cord holder and the lower cord holder. (Fig. 2)
4. Turn the quick release cord holder to the left or right to unwrap the power cord. (Fig. 2)

WARNING : Do not plug in if the On/Off switch is in the “On” position.

Attaching the Telescopic Tube to the HoseTo attach the flexible hose to the telescopic tube:
1. Push the telescopic tube into the hose. (Fig. 3)
2. Push forward on the plastic button and pull the inner tube outward to extend for a longer reach. (Fig. 4)

Using the Attachments
1. Place vacuum in its upright position. Make sure that the vacuum cleaner is NOTplugged into the electrical outlet when adding or removing accessories.
2. Press carpet-to-floor selector to the “Floor” selection to stop agitator from rotating. (Fig. 5 )

3. Remove the hose handle from the side of the unit and push the desired attachment firmly onto the end of the hose handle.
4. If additional length is required, attach the flexible hose handle to the telescopic tube and then attach the desired accessory to the other end.

WARNING : To reduce the risk of electric shock, the power cord must be disconnected before attaching or removing accessories

Dusting Brush: The dusting brush is used for the furniture

Crevice Tool : For radiators, crevices, corners, baseboards and between cushions.

Upholstery Brush: The upholstery brush is used for the furniture. The unique surface makes it an excellent tool for removing unwanted pet hair.

Note : This tool is not a grooming tool and should not be used on animals.

CAUTION: Do notuse upholstery brush on delicate or woven fabrics that may snag on upholstery brush. Do notuse it on wooden floors as this accessory might cause mild scratching.

CAUTION: Donotpull the vacuum cleaner around the room by the hose as it could tip over and cause damage. When using the attachments, Do notover extend the hose length when reaching. Trying to reach beyond the hose reach could cause the vacuum to tip over.

WARNING: Avoid tipping the vacuum or setting it on furniture, fringed area rugs or carpeted stairs while you are using the hose with the attachments. When the vacuum is turned on, the agitator will continue to rotate until you put the carpet-to-floor selector to the “Floor” position. Avoid leaving the vacuum in one place for an extended period of time, particularly on thick carpet.

Using the Air Driven Turbo Brush

Your Turbo Brush is located din the front of your vacuum in its storage compartment.

  1. Pull down turbo brush storage compartment door. (Fig. 6)

2. Remove the air driven turbo brushfrom the front of the unit. (Fig. 7)
3. Connect the turbo brush to hose handle or to the telescopic tube.

The efficiency of your air driven turbo brush depends on the bristle brush rotating at high speed. Strong air suction is needed to accomplish this. In order to ensure that maximum air suction is maintained, please read the following instructions:
1. Empty the Dust Cup frequently during use.
2. Always “TapClean” the HEPA dust cup filter each time the dust cup is emptied.
3. Ensure that the rotating bristle brush is kept free of hair and string.
4. Inspect the turbine regularly to ensure that the air passage is free of dirt and debris.

Cleaning Air Driven Turbo BrushHand

1. Pull locking latch upwards then tilt the door housing of the brush upwards. (Fig. 8) The door housing is hinged and will tilt up approximately 45° only. (Fig. 9)
2. Inspect turbine wheel and air passage for debris and/or blockage. Remove debris if present.
3. Inspect the rotating brush for built-up hair or string. If present, remove by carefully cutting with scissors. Avoid damaging or cutting bristles.
4. Once clean, press the door cover of the turbo brush until it clicks to lock.

Using The Unit with Duster
The duster is powered by 2 AAA batteries (packaged separately).
Before using your duster for the first time, insert batteries as per illustration on battery door. (Fig. 10) When replacing batteries, ALWAYSuse AAA batteries.
Battery life is dependant on usage.
Do notuse rechargeable batteries.

To Insert or Change Batteries
1. To open the battery door pull button upwards and lift door. (Fig. 10)
2. Insert batteries making sure the ‘+’ and ‘-’ ends are in the correct position. (Fig. 10)
3. To remove the batteries, open the battery door and slide the batteries out by tipping duster downward. (Fig. 10)

Important : Always use new batteries when replacing. Never mix new batteries together with old ones. Never use rechargeable batteries.

To Operate Duster:

The duster is designed to suction up dust as it is rotating, making dusting a cleaner chore.

1. To use the duster slide the duster intake tube firmly onto the end of the hose handle or telescopic tube of the vacuum. (Fig. 11)

2. Make sure duster head is pointing downwards and vent holes are aligned with duster before using on furniture or other flat surfaces. The telescopic tube makes it possible to reach high out of the way places.

3. Depress on/off power switch located on duster handle. Releasing power switch will stop motor.
4. For constant turning motion of duster depress on/off switch on the duster and push forward, switch will lock into the “On” position.
5. To turn off constant motion, slide switch back to “Off” position

Note : Do not exert pressure on duster, this causes the motor to stop. A light dusting motion is all that is needed.
Occasionally the duster will require cleaning. To do this:
1. Remove duster from housing.
2. Insert crevice tool into the unit. Vacuum duster and intake tube to remove excess dust.

Carpet Height Adjustment

This upright vacuum can be used on multiple types of carpeting, bare floors or upholstery with attachments. To select a pile height setting:

1. Turn vacuum cleaner “Off”.

2. Select a pile height setting by turning the carpet height adjustment knob to the desired setting. (Fig. 12)

Suggested Pile Height Setting:

You may need to raise the height of the vacuum to make some jobs easier, such as scatter rugs and longer pile carpets. Suggested settings are:

shag carpet, long pile, plush scatter rugs, tools medium to long pile: short to medium pile, bare floors: very low pile, bare floors

Place unit in “ HIGH ” setting and set carpet-to-floor selector to “ Floor ” position when using attachments to prevent possible floor damage.

ATTENTION: Special care is required when vacuuming certain types of carpet or floor covering. Always check the carpet or floor covering manufacturer’s recommended cleaning instructions before vacuuming.

How to Start
CarpetsThe upright vacuum can be used on multiple types of carpeting, bare floors or upholstery with attachments. When using the attachment tools such as the crevice tool, the upholstery brush, duster or turbo brush, place the handle of the vacuum in the upright position.

1. Turn the quick release cord holder to either side 180° to release the power cord.
2. Plug the power cord into the electrical outlet.
3. Depress on the handle release pedal to release the handle.If a flat positionis required, depress thehandle releasepedal a secondtime.
4. Push the On/Off switch to the “On” position to turn the vacuum on and select “Quiet” or “Normal” mode.
5. When using the attachments, the vacuum must be in the upright position. (Fig. 13)
6. Ensure that agitator is locked by pressing the carpet-to-floor selector to the “Floor” position when using attachments. (Fig. 14)
7. When using on carpets, set the carpet-to-floor selector to the “Carpet” position to engage the agitator. (Fig. 15)

Quiet/Normal Mode Selector

This unit is equipped with a quiet/normal mode selector on the handle of the vacuum. (Fig. 16)Use the “Normal“ mode when vacuuming carpets, floors or using the turbo brush. Use the “Quiet” model when using the attachments to vacuum curtains, drapes, upholstery, etc.

Intelli-Sense Filter Monitor

When the Intelli-Sense Filter Monitor lights up, it means that the dust cup is full or the HEPA filter needs cleaning or there is a clog in the hose or the telescopic tube. You must empty the dust from the dust cup and clean the HEPA dust cup filter and debris screen and check the unit for any clogs. (Fig. 17)

Removing & Emptying Dust Cup

WARNING : To reduce the risk of electric shock, the power cord must be disconnected before removing the dust cup, HEPA filter,changing the filters or performing maintenance/trouble shooting checks.

The “Dust Cup” must always be emptied when the dirt level is “FULL“, and the intelli-sense filter monitor on the handle goes on. To remove the dust cup from the vacuum:

1. Press the dust cup release button and pull the dust cup out from the vacuum. (Fig. 18)

2. To empty the dust cup, hold it by the handle over a garbage can and press on the trap door release button to empty. (Fig.19)

Cleaning the Dust Cup

The dust cup can be washed in lukewarm water. Do not use strong detergents. Ensure that the dust cup is fully dry before putting back into the vacuum cleaner.
(Fig. 20) Do not wash in dishwasher.

Cleaning the HEPA Dust Cup Filter

MPORTANT, Please Note: The Rinseable“TapClean” HEPA Dust Cup Filter will stop most of the tiniest dust particles and airborne allergens from re- entering the air you breathe. In fact it stops 99.97% of all particles as small as 0.3 microns -many times smaller than a human hair!!! Because of this incredible filtration performance, the HEPA Dust Cup Filter will quickly accumulate many fine dust particles inside the white filter folds that are difficult to see but which will eventually block or reduce your suction power -if not cleaned properly. Clean the HEPA Filter after each use as described in this section.

1. To remove the HEPA filter, lift the filter retainingtabs on either side of the HEPA filter.
2. Remove the HEPARinseable”Tap Clean” filter from the dust cup. (Fig. 21)

3. Clean the HEPAfilter after everyuse with thebuilt in pleat cleaner that is on the HEPA filter cartridge. Turn the knob on top of the HEPA filter cartridge to clean the pleats of the HEPA filter. (Fig. 22)

4. Then vigorously “TapClean“ the HEPA dust cup filter on a hard surface to remove any residual dust that might still be on the HEPA filter. (Fig. 23)

5. You can wash the HEPA filter by running it under the tap allowing the water to run on the dirty side at least once a month or when suction is decreased. (Fig. 24)

Important : NEVER use the pleat cleaner knob on the HEPA filter if the HEPA filter is wet or you will damage the filter.

Note : We recommend washing it once a month or when suction appears reduced. Always allow 24 hours for drying before replacing into the vacuum. The HEPA dust cup filter should, however, be replaced every three (3) to six (6) months to ensure peak performance of your vacuum.

Please Note: The white material in the HEPA filter will discolor over time -This is NORMAL and will NOT affect the performance of the filter.

WARNING : Always empty the dust cup and clean the HEPA dust cup filter and debris screen before each use and during prolonged usage. Never over fill the dust cup -remove dirt and clean the HEPA dust cup filter each time the dust cup is emptied during prolonged usage or risk motor damage.

Cleaning the Debris Screen

To remove the debris screen:
1. Open the trap door and empty any dirt that is in the dust cup. Hold the debris screen and turn it counter clockwise to unlock. (Fig. 25)
2. Rinse the debris screenin lukewarm water by running it under the tap to remove any dust that is adhering to the screen. (Fig. 26) Do notplace in dishwasher.
3. Make sure that the debris screen is completely dry before replacing into the dust cup.

Note : The debris screen must be cleaned after every use.

Cleaning the Secondary Filter

1. Beneath the HEPA filter is a secondary filter that should be cleaned each time the HEPA filter is cleaned. (Fig. 27) Remove the HEPA filter and then lift out the secondary filter.
2. Clean under the running water. Always allow the secondary filter to air dry for 24 hours before replacing. Never run the vacuum without all the filters and debris screen in place.

Note : This is a washable filter, but we recommend replacing it every three (3) months

Changing & Cleaning the Exhaust Filter

WARNING : To reduce the risk of electric shock, the power cord must be disconnected before removing the dust cup, HEPA filter,changing the filters or performing maintenance/trouble shooting checks.The exhaust filter is located in the front of the vacuum. Please note that this filter is a washable filter and can be cleaned by rinsing under lukewarm water. Always allow the exhaust filter to air dry for 24 hours before replacing in the vacuum. Do not use a hair dryer to dry it. Air dry only. To remove the exhaust filter

1. Insert a thumb into the slot on the exhaust filter. Press down and pull the cover outwards. (Fig. 28)
2. Slide out the exhaust filter frame. (Fig. 29)
3. Clean the exhaust filter by rinsing under lukewarm water.4.After air drying for 24 hours, replace in the vacuum and replace front cover.

Changing & Cleaning the Pre-Motor Filter

WARNING : To reduce the risk of electric shock, the power cord must be disconnected before removing the dust cup, HEPA filter, changing the filters or performing maintenance/trouble shooting checks.The pre-motor filter is located underneath the dust cup. Check the pre-motor filter frequently and clean when dirty. To remove the pre-motor filter:
1. Remove the dust cup.
2. Lift the pre-motor filter out. (Fig. 30)
3. Rinse in lukewarm water and let the filter air dry for 24 hours before re- installing into the vacuum. Do not use a washing machine to rinse the filter. Do not use a hair dryer to dry it. Air dry only. Never operate the vacuum without ALLthe filters in place.
4. When the filter is dry, replace into the vacuum.

Note : A severely soiled or clogged filter should be thoroughly washed with fresh tepid water. A mild detergent can be used if required.

Clearing Blockages

Occasionally the vacuum may become blocked by a build up of debris which will require cleaning. To reduce the risk of electric shock, the power cord must be disconnected before clearing a blockage or performing maintenance/trouble shooting checks.

Important : Damages caused while clearing or attempting to clear blockages are not covered under your product’s limited warranty.

CAUTION : Beware of sharp objects when clearing blockages.

Important : Replace parts of the vacuum securely before continuing to use.

Clearing the Intake Hose

Check the intake hose for blockages if suction is reduced.
1. Unplug the vacuum.
2. Lift the intake trap door on the rear of the unit. (Fig. 31)

3. While holding the intake door open,clear the build up. Neverinsert sharp objects into opening to clean.
4. Close door, plug in unit to continue vacuuming.

Clearing the Short Hose

Check the short hose for blockages if suction is reduced.
1. Unplug the vacuum.
2. Remove the short hose cover. (Fig. 32)

3. Look inside the short hose to see if there is any build up. If there is, clear the build up. Neverinsert sharp objects into opening to clean. (Fig. 33)

4. Replace the short hose cover, and plug in the unit to continue vacuuming

Clearing the Dust Cup Air Duct

1. Unplug the vacuum.
2. Check fullness of the dust cup, if full, remove and empty the dust cup.
3. Check the air duct behind the dust cup for any blockage. (Fig. 34)

4. Clear the blockage from the air duct and replace dust cup. Never insert sharp objects into an opening to clear.
5. Plug in unit and resume vacuuming.

Clearing the Intake Opening Behind the Agitator

There is an intake opening behind the agitator underneath the unit where debris may collect, reducing suction. To clear this opening:

1. Unplug the unit and lay the vacuum on its side.

2. Check to see if there is a clog just behind the agitator. (Fig. 35)
3. Clear the blockage from this opening. Neverinsert sharp objects into opening to clean.
4. Plug unit in, to continue vacuuming

Clearing the Hose Handle

If the suction is still reduced, check the hose handle for blockages.1.Unplug the unit and remove hose handle to check for any blockage. (Fig. 36)

2. Clear the blockage from the opening, of the hose handle. Neverinsert sharp objects into an opening to clear.
3. Verify that extension tube is clear by holding it up to the light to see if there is any debris blocking the extension tube.
4. Plug in unit and resume vacuuming.

Cleaning & Changing the Belt

WARNING : To reduce the risk of electric shock, the power cord must be disconnected before performing maintenance/trouble shooting checks.Occasionally the power nozzle drive belt will require changing, the frequency will depend upon the amount of use your vacuum sees.

1. Turn the vacuum “Off” and unplug from power supply.
2. Release the handle by pressing on the handle release pedal twice and pull back on the handle until it releases from its upright position and lies flat on the floor. Then turn the vacuum over.
3. With a Phillips #2 screw driver remove the six (6) screws on the bottom plate. (Fig. 37)

4. With the unit still lying down, turn it around. Place the carpet-to-floor selector to the “On” position. (Fig. 38)

5. Then remove the power head cover starting from the back. (Fig. 39)

6. Remove the locking clip that holds down the belt cover. (Fig. 40, Fig. 41)

belt cover

7. Remove the belt cover on the right side, covering the belt and agitator. (Fig. 42, Fig. 43)

8. Carefully remove any residue that may exist in the belt area.

9. Remove the belt from the motor shaft.(Fig. 44)

10. Remove the agitator brush. (Fig. 45)

11. Remove the worn or broken belt from the motor drive shaft.

12. Place the new belt over the agitator brush. (Fig. 46)

13. Replace the agitator brush back into the power nozzle. (Fig. 47)

14. Loop the new belt over the motor drive shaft. (Fig. 48)

15. Replace the belt cover and then the locking clip. (Fig. 49) Make sure that the belt is over the bottom part of the locking clip.

16. Check to make sure that the belt is centered on the agitator brush and that the agitator turns freely.

17. Replace the power head cover over the power head base and replace the screws. (Fig. 50)

Changing the Headlight Bulb

WARNING : To reduce the risk of electric shock, the power cord must be disconnected before performing maintenance/trouble shooting checks.
1. Turn unit “Off” and unplug from wall outlet.
2. With a flathead screw driver, insert into one of the two slots on top of the head light lens and gently pull down. (Fig. 51)
3. Lift out the head light lens.

4. Remove the light bulb by pulling it out carefully.
5. Replace the new bulb by pushing it in.
6. To replace the head light lens, insert bottom tabs of lens into holding slots and snap top back into place to secure.

Motor Thermostat

Important : This unit is equipped with a motor protective thermostat. If for some reason the vacuum cleaner should overheat, the thermostat will automatically turn the unit off. Should this occur:

  • Push the On/Off button once.
  • Disconnect the plug from the power source.
  • Check the source of overheating problem. (i.e. clogged hose or filter)
  • If clogged hose or filter is found, unclog the hose and replace the filters.
  • Wait at least 45 minutes before attempting to reuse the vacuum.
  • After unit has cooled down for 45 minutes, plug in the cleaner and push the On/Off button. The vacuum should start again.
  • If the vacuum still does not start, contact customer service at1 800-798-7398.

PROBLEM SOLVING

This appliance was inspected thoroughly and was in good operating condition when it was shipped from the factory. If a minor problem occurs, it usually can be solved quite easily when the cause is found. Therefore, this checklist is provided for your convenience.

PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
Cleaner Won’t Run 1. Not properly plugged into wall outlet.

2. No electricity in wall outlet.
3. On/Off switch not t urned on.
4. Motor t hermostat t ripped.| 1. Plug i n firmly.
2. Reset circuit breaker or r eplace fuse.
3. Push on/off switch to on
4. Reset motor thermostat.
Cleaner Won’t Pick Up| 1. Full or clogged dust cup.
2. Wrong pile height setting.
3. Clogged nozzle or dust inlet port.
4. Clogged hose.
5. Broken belt(s).
6. Hose not inserted fully.
7. Dirty f ilters.
8. HEPA filter needs cleaning or replacing.
9. Debris screen needs cleaning.
10. Clog somewhere in unit.| 1. Clean dust cup.
2. Adjust setting.
3. Remove o bstruction.
4. Remove o bstruction.
5. Replace belt(s).
6. Push hose in securely.
7. Clean / change filters
8. Clean or replace HEPA Filter or filter frame.
9. Clean d ebris screen.
10. Clear blockage.
Cleaner Picks Up Moveable Rugs Or Pushes Too Hard| 1. Wrong pile height setting.| 1. Adjust setting.
Agitator Does Not Turn| 1. Broken belt(s).
2. Belt(s) installed incorrectly.| 1. Replace belt(s).
2. Check belt changing.
Air Driven Turbo Brush Does Not Rotate Or Rotates Slowly| 1. Rotating brush, turbine or elbow obstructed.
2. Belt broken.
3. Hose obstructed.
4. HEPA filter or debris screen clogged.| 1. Clear obstructions.
2. Call 1-800-798-7398.
3. Clear obstruction.
4. Clean HEPA filter or debris screen.
Air Flow Restricted With Attachment Use Sound Changes| 1. Attachment use restricts air flow.
2. New carpet debris clogging air path.| 1. Check attachment.
2. Remove obstruction.

SHARK

Commercially Rated Upright Vacuum

TO ORDER REPLACEMENT FILTERS OR BELTS for Models UV210N-UV210BSN-UV210BVN
Call:1 (800) 798-7398Monday to Friday 8:30 A.M. -5:00 P.M. Eastern Standard Time
or
visit our website: www.sharkcompany.com

FOR TECHNICAL SUPPORT for Models UV210N-UV210BSN-UV210BVN
Call:1 800-798-7398
Monday to Friday 8:30 A.M. -5:00 P.M. Eastern Standard Time

Please Note:
Secondary Filter, Pre-Motor and Exhaust Filters are washable. They should however be replaced every three (3) months to ensure peakperformance of your vacuum.
The HEPA Filter may be washed. It should, however, be replaced every three (3) to six (6) months, depending on amount of use, to ensure peak performance of your vacuum.We recommend washing it once a month or when suction appears to be reduced. To wash your HEPA Filter, hold filter cartridge by frame flange and rinse under a tap until all observable dirt hasbeen removed. Some discoloration of the HEPA filter material may occur, this is normal and will not affect the filter’s performance. When finished, shake off excess water. Do NOTwash in dishwasher.
It is important that when you wash the HEPA filter or any of theother filter, you allow them to air dry COMPLETELYbefore using again. We recommend 24 hours to air dry. DO NOT DRY IN DRYER.

Important : Make sure that ALLthe filters are completelydry before inserting back in the vacuum.

EURO – PRO

THREE (3) YEAR LIMITED WARRANTY

EURO-PRO Operating LLC warrants this product to be free from defects in material and workmanship for a period of three (3) years from the date of the original purchase. This warranty applies only to normal domestic household use.

Should your appliance fail to operate properly while in use under normal commercial or household conditions within the warranty period, return the complete appliance and accessories, freight prepaid to:

U.S.: EURO-PRO Operating LLC, 94 Main Mill Street, Plattsburgh, N.Y., 12901
Canada: EURO-PRO Operating LLC, 4400 Bois Franc, St. Laurent, Quebec, H4S 1A7

If the appliance is found to be defective in material or workmanship, EURO-PRO Operating LLC will repair or replace it free of charge. Proof of purchase date and $14.95 to cover the cost of return shipping and handling must be included.

Non-durable parts including, without limitation, filters, drive belts, rotating brushes, bulbs and electrical parts which normally require replacement are specifically excluded from warranty.

The liability of EURO-PRO Operating LLC is limited solely to the cost of the repair or replacement of the unit at our option. This warranty does not cover normal wear of parts and does not apply to any unit that has been tampered with. This limited warranty does not cover damage caused by misuse, abuse, negligent handling or damage due to faulty packaging or mishandling in transit. This warranty does not cover damage or defects caused by or resulting from damages from shipping or repairs, service or alterations to the product or any of its parts, which have been performed by a repair person not authorized by EURO-PRO Operating LLC.

This warranty is extended to the original purchaser of the unit and excludes all other legal and/or conventional warranties. The responsibility of EURO-PRO Operating LLC if any, is limited to the specific obligations expressly assumed by it under the terms of the limited warranty. In no event is EURO-PRO Operating LLC liable for incidental or consequential damages of any nature whatsoever. Some states do not permit the exclusion or limitation of incidental or consequential damages, so the above may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province.

  • Important : Carefully pack item to avoid damage in shipping. Be sure to include proof of purchase date and to attach tag to item before packing with your name, complete address and phone number with a note giving purchase information, model number and what you believe is the problem with item. We recommend you insure the package (as damage in shipping is not covered by your warranty). Mark the outside of your package “ATTENTION CUSTOMER SERVICE”. We are constantly striving to improve our products, therefore the specifications contained herein are subject to change without notice.

OWNERSHIP REGISTRATION CARD FOR CANADIAN CONSUMERS ONLY
Please fill out and mail the product registration card within ten (10) days of purchase. The registration will enable us to contact you in the unlikely event of a product safety notification. By returning this card you acknowledge to have read and understood the instructions for use, and warnings set forth in the accompanying instructions.
Canada: EURO-PRO Operating LLC, 4400 Bois F

Appliance model__Date purchased Name of

store__Owner’s name

Address_ City___ Prov. ___

Postal Code__


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