Shark NV22 Series Infinity Upright Vacuum User Manual

Shark NV22 Series Infinity Upright Vacuum User Manual

Owner’s Guide

NV22 | NV22C | NV22P | NV22T | NV22Q

Thank you for purchasing the Infinity Upright Vacuum.

IMPORTANT SAFETY INSTRUCTIONS

SAVE THESE INSTRUCTIONS For Household Use Only

When using an electrical appliance, basic safety precautions should always be observed, including the following:

READ ALL INSTRUCTIONS BEFORE USING YOUR SHARK® UPRIGHT VACUUM.

WARNING:
To reduce the risk of electric shock, the two-pronged power cord plug is polarized [one prong is larger than the other]; it will fit into the outlet only one way. DO NOT force into outlet or try to modify to fit.

WARNING: TO REDUCE THE RISK OF ELECTRIC SHOCK OR INJURY.

DO NOT USE OUTDOORS OR ON WET SURFACES:

General Electrical Safety:

Unplug from electrical outlet when not in use and before servicing.
DO NOT use vacuum with a damaged cord or plug.
DO NOT pull or carry vacuum by the cord.
DO NOT unplug by pulling on cord; to unplug, grasp the plug, not the cord. DO NOT handle plug or vacuum cleaner with wet hands.
DO NOT run the vacuum over the power cord.
DO NOT use the cord as a handle.
DO NOT close a door on the cord.
DO NOT pull cord around sharp corners.
DO NOT leave appliance when plugged in.
Keep cord away from heated surfaces.
Turn off all controls before plugging or unplugging vacuum cleaner.

Hose Attachments:

DO NOT use if air flow is restricted; if the air paths, the hose or the extension tube become blocked, turn the vacuum cleaner off. Remove all obstructions before you turn on the unit again.
Keep the end of the hose, wands and other openings away from face and body.
Keep rotating brush and suction openings away from hair, face, fingers, uncovered feet or loose clothing.
Only use manufacturer’s recommended attachments.

General Use:

Use only as described in this manual.
DO NOT put any objects into openings.
Keep your work area well lit.
Keep the vacuum moving over the carpet surface at all times to avoid damaging the carpet fibers.
DO NOT place vacuum on unstable surfaces such as chairs or tables.
DO NOT allow young children to operate the vacuum or use as a toy.
DO NOT use vacuum cleaner if it has been dropped, damaged, left outdoors or submerged in water. Return to EURO-PRO Operating LLC for examination, repair or adjustment.

Cyclonic Chamber/Dust Cup/Filters:

Before turning on the vacuum:

• Make sure that dust cup, cyclonic chamber and all filters are in place after routine maintenance.
• Make sure that all components and filters are thoroughly dry after routine cleaning.
• Only use filters and accessories provided by EURO-PRO Operating LLC
  [Failure to do so will void the warranty.]

General Cleaning:

DO NOT run the vacuum over large-sized objects.
DO NOT pick up hard or sharp objects such as glass, nails, screws or coins that could damage the vacuum cleaner.
DO NOT pick up smoking or burning objects such as hot coals, cigarette butts or matches.
DO NOT pick up flammable or combustible materials such as lighter fluid, gasoline, kerosene or use in areas where they may be present.
DO NOT pick up toxic solutions such as chlorine bleach, ammonia or drain cleaner.
DO NOT use in an enclosed space where vapors are present from paint, paint thinner, moth-proofing substances, flammable dust or other explosive or toxic materials.
DO NOT vacuum up any liquids.
DO NOT immerse vacuum cleaner in water or other liquids.
DO NOT use outdoors or on wet surfaces; use only on dry surfaces.
Use extra care when cleaning on stairs.

Getting Started

Along with your upright unit, you will find the following components:

a. Handle Assembly
b. Cleaning Attachments
c. Extra Filters
d. Super Stretch Hose
e. Floor Power Nozzle
f. Vacuum Body
g. Cleaning Wand

*Note: models NV22C, NV22L, NV22LC, NV22P, NV22T, NV22Q and NV22W include the optional Pet Hair Power Brush (h). NV22L, NV22P, NV22T, NV22Q, and NV22W include the optional extra 24″ crevice tool
(i). NV22Q includes the optional extra 10’ strech hose
(j).These tools can be stored in separate accessory bag.
Optional tools are available for sale for any NV22
model: 1-800-798-7398.

Your Shark® Upright is easy to assemble:

1. Lay your vacuum body on a level surface.
2. Slide the electrical connection from the power nozzle into the main body to click into place.
3. Connect the hose from the main body to the power nozzle; push with a slight turning motion to create a snug fit.

4. Slide the handle assembly into the upright unit aligning the hose hook on the handle assembly with the power cord hooks on the back of the unit.
5. Secure the handle assembly in place with included nut/bolt (shipped attached to handle assembly).
6. Place the vacuum in the upright position.
7. Store the Crevice Tool, Dusting Brush and Cleaning Wand on the unit.

Attach the Super Stretch Hose:
a) Snap hose into swivel connector
b) Route under anti-tip hook
c) Route over upper hose holder
d) Press securely onto cleaning wand

IMPORTANT :
To prevent vacuum from tipping, secure hose under the anti-tip hose hook

9. When storing your vacuum, wind cord around the two cord holders and secure with cord clip:

• Quick Cord release at the top of the unit – place in the upright position.
• Second holder near the base – turn until it is pointing down.

To release the cord, turn the Quick Cord release to the left or right.

IMPORTANT :
For suction to reach the Floor Power Nozzle, the Cleaning Wand and Super Stretch Hose must be attached securely on the vacuum body.

Using the Vacuum

Your Shark® Upright Vacuum is a versatile tool that can be used to clean bare floor surfaces or carpets – with the click of a switch.
Stand the vacuum into the upright position.
Plug in the vacuum.

1. Start with the Power Switch in the “O Off” position.
2. Place your foot on the Floor Power Nozzle and pull handle towards you.
3. Set the Power Switch to desired cleaning setting.

4. When cleaning bare floors:
Select the “I On” position for suction only cleaning to avoid scattering dirt while cleaning.
When cleaning carpets:
Ensure you have pulled the handle towards you and select the “II Brush Roll On” position to agitate the carpet fibers for deeper cleaning performance

IMPORTANT : To protect your carpets, the Brush Roll will only turn on when you have pulled the handle towards you and released the Floor Power Nozzle.

Transporting the Vacuum

Indicator Light

IMPORTANT : Your Brush Roll Indicator Light will illuminate solid green when brush roll is on, or solid red if there is a blockage. This feature is designed to protect your Lifetime Belt that powers your Brush Roll. See Checking for Blockages on page 13.
NOTE : The height of your power nozzle has been optimized for easy pushing and superior cleaning on all floor types, so there is no need to make any height adjustments as you transition to different floor & carpet types.

Stand the vacuum into the upright position.
Unplug the vacuum.
Wind cord around the two cord holders.
Secure Super Stretch Hose in place.

1. To roll the vacuum:
Hold the handle from either direction, and tilt unit back on wheels.

2. To carry the vacuum:
With the unit in the standing position, lift by the Dust Cup Assembly Handle (carry handle).

CAUTION :
When lifting or carrying, DO NOT press Dust Cup Assembly release button.

Cleaning with the Vacuum Accessories

Before cleaning with your accessories:
Stand vacuum into upright position.
Secure Super Stretch Hose in the anti-tip hose hook to prevent tipping.
Select the “I On” position for suction only cleaning.
DO NOT pull vacuum cleaner around by the hose.
DO NOT overextend the hose.

Vacuum Accessories
Your vacuum comes with a Super Stretch Hose and Cleaning Wand. Use one or the other to attach your cleaning accessories.

IMPORTANT :
To prevent vacuum from tipping, secure hose under the anti-tip hose hook.

1. Using the Super Stretch Hose:
Stand the vacuum into upright position.
Remove the hose from the Cleaning Wand.
Push the selected tool into the hose connector.

Crevice Tool – this tool is used for cleaning between cushions, under radiators and baseboards, or hardto- reach crevices and corners.

Dusting Brush – this tool is used to dust a variety of surfaces from furniture and window blinds to lamp shades and book shelves, as well as remove dirt and pet hair from upholstery surfaces and stairs.

• Note : for model NV22Q, your Shark® comes with an extra 10’ stretch hose, that can attach directly to the on board hose.

2. Using the Cleaning Wand:
Stand the vacuum into upright position.
Remove the Cleaning Wand (with hose attached) from the unit.
Push the selected tool into the end of the Cleaning Wand.

• Note : for models NV22C / NV22P / NV22L / NV22LC / NV22T / NV22Q / NV22W, your Shark® comes with a Pet Hair Power Brush that is kept in a separate accessory bag.

Pet Hair Power Brush – this unique tool has dual felt strips along the cleaning surface that are designed for heavy-duty pet hair removal from carpeted stairs and upholstery.

• Note : for model NV22L / NV22P / NV22T / NV22Q / NV22W, your Shark® comes with
  an extra 24” crevice tool.

24” Crevice Tool – allows you to reach deep into narrow cleaning spaces.

To order additional parts and accessories, go to www.sharkvac.com or call 1-800-798-7398. Note: some parts may be available at your local Shark® retailer.

Emptying the Dust Cup Assembly

For best results empty the Dust Cup Assembly after each use; empty several times during prolonged usage.
Or empty the Dust Cup Assembly when it reaches the MAX fill line; NEVER OVER- FILL THE DUST CUP.
Stand vacuum into upright position.
Turn vacuum off.

CAUTION :
Unplug the vacuum; failure to do so might result in electric shock.

Note : Some dust and debris may remain in the top of your dust cup assembly on or near the metal screen. It is not necessary to completely remove this material before continuing to vacuum;
Shark® advanced cyclonic action will sweep the metal screen clean once you begin to refill your dust cup.

To empty the Dust Cup Assembly:
1. Grip carry handle and press the Dust Cup release button to remove
Dust Cup Assembly
2. Option A: for Quick Empty:
Insert Dust Cup Assembly deep inside trash receptacle to contain dust and debris.
Press the Dust Cup Door release button; tap container gently to dislodge and release dust and debris.
Snap door in place.

Important: if the Dust Cup Door does not swing open after pressing the release button, push the door open using the bottom door tabs.

3. Option B: for Allergy Sufferers:
Wrap a trash bag around the Dust Cup Assembly leaving space at the bottom for the door to swing open.
Locate the Dust Cup Door release button within the trash bag and press to release as you shake the dust cup to empty dust and debris.
Snap the bottom door in place.

Note : Option B can also be performed outside of the home to further minimize releasing dust back into the air. Carry just the Dust Cup Assembly and trash bag outside.

Proper Care of Your Shark® Upright Vacuum

For proper care, consult the table to the right for the maintenance schedule of your Cyclonic Chamber and Filters.
Lock vacuum into upright position.
Turn vacuum off.

CAUTION :
Unplug the vacuum; failure to do so might result in electric shock.
Remove Dust Cup Assembly.

1. Cleaning the Cyclonic Chamber:

Option A: Quick Empty
Press the Cyclonic Chamber release button at the top of the Dust Cup Assembly and lift open the Dust Cup lid.
Remove the Cyclonic Chamber from the Dust Cup Assembly.
Insert the Cyclonic Chamber deep inside trash receptacle to contain dust.
Press the Cyclonic Chamber Release Button to open and remove the bottom door.
Tap clean the open Cyclonic Chamber to release dust and then attach and close bottom door.

Important : Be careful not to damage the metal screen on the bottom of the Cyclonic Chamber when emptying. Tearing or changing the shape of this screen may disrupt the advanced cyclonic action and decrease the performance of your Dust Cup – requiring more frequent emptying of the Cyclonic Chamber.
Return Cyclonic Chamber to Dust Cup Assembly and close Dust Cup lid.
DO NOT operate your vacuum without the Cyclonic Chamber in place. Doing so would require more frequent washing of the foam filers, and could decrease the life of your vacuum.

Option B: Allergy Sufferers
Carry the Dust Cup Assembly and a trash bag outside of your home.
Follow the instructions above for Option A, but instead of inserting Cyclonic Chamber into a trash receptacle wrap the trash bag around the Cyclonic Chamber.

2. Washing the Foam and Felt Filters:

Remove the Foam and the Felt Filters from the Filter Holder.
Rinse in lukewarm water until the water runs clear.
Squeeze filters and let air dry for 24 hours before replacing; do not use hair dryer or other heating methods to dry. Insert the included replacement filters while others are drying.

DO NOT operate the vacuum without ALL the filters in place.

DO NOT operate the vacuum with WET filters.

Note: Your 2 white foams and other filters will discolor over time; this is normal and will not affect the performance of the filters.

Note: It is NOT recommended to rinse the woven exhaust filter located on the front of the unit. This filter will continue to last the lifetime of your vacuum.
To order additional parts and accessories, go to www.sharkvac.com
or call 1-800-798-7398.

Troubleshooting

WARNING : to reduce the risk of electric shock, the power cord must be disconnected before performing maintenance/troubleshooting checks.

Check circuit breaker/fuse.
Check On/Off switch.
If vacuum still does not run, see Resetting the Motor Thermostat on page 14.
Vacuum is not picking up dirt.| Check the Dust Cup.
Check the Foam Filters.
If the Dust Cup and Filter don’t require cleaning, check for blockages, see Checking for Blockages on the next page.
Vacuum pushes scatter rugs (lightweight, movable rugs) on Power Switch position “II – Brush Roll on.”| Move Power Switch setting to position “I – suction only” to
disengage the Brush Roll.
Brush roll does not turn on.| Pull handle toward you and release the Floor Power Nozzle to disengage the auto-off feature.
Select Power Switch position “II – Brush Roll on.”
If red light is illuminated on the Floor Power Nozzle, see Checking for Blockages on next page.
Vacuum turns off on its own.| Motor Thermostat needs to be reset; see Resetting the Motor Thermostat on page 14.
Airflow is restricted.| Check for blockages; see Checking for Blockages on next page.
Check attachments for suction strength; clear blockages, as required.
Clean the Dust Cup, Cyclonic Chamber and the Foam Filters.

Checking for Blockages

Blockages may cause your vacuum to overheat and shut down. If so, clear the blockages, then follow the instructions for Resetting the Motor Thermostat on page 14.

WARNING : Never insert sharp objects into any opening to clear an obstruction.

IMPORTANT : Damages caused while clearing or attempting to clear blockages are not covered under your product’s limited warranty.

Unplug the vacuum before checking for blockages.

Reassemble all parts securely before operating vacuum.

1. Dust Cup Air Duct:
Stand vacuum into upright position.
Remove Dust Cup Assembly and empty Dust Cup, if necessary.
Disconnect the Super Stretch Hose.
Check Air Duct behind Dust Cup for clogs; clear before replacing Dust Cup Assembly.

2. Intake Opening behind the Brush Roll:
Lay the vacuum flat to expose Brush Roll.
Check opening behind the Brush Roll for clogs.
Clear the opening.
Clear the Brush Roll; use scissors to carefully cut away threads, hair or other debris that might be trapped in the bristles.

3. Floor Power Nozzle Hose Connector:
Lay vacuum flat.
Remove Nozzle Hose and check for clogs.
Push the Hose Connector back onto the Floor Power Nozzle.

4. Hose:
Stand vacuum upright.
Remove hose from both the unit and Cleaning Wand ends.
Inspect both ends and the length of the hose for clogs.
Return the hose to the unit

Maintenance

Resetting the Motor Thermostat
Your Shark® Upright Vacuum is equipped with a protective Motor Thermostat.
If the motor should overheat, the thermostat shuts off the power.

To reset the Motor Thermostat:
Move the Power Button to the “O – Off” position.
Unplug the vacuum.
Check for clogged hose or filter; unclog hose and replace filter. Refer to Checking for Blockages on page13.

Wait 45 minutes for vacuum to cool; then plug in the vacuum.
Turn the Power Switch to the “I – On” position to start the vacuum.
Note: if vacuum still does not start, contact Customer Service at:
1-800-798-7398.

1. Cleaning the Pet Hair Power Brush
Slide locking latch (A) forward.
Gently tilt brush housing upward to open.
IMPORTANT : DO NOT force; it will not open all the way.
Remove debris from turbine wheel and air passage.

Ordering Replacement Parts
To order additional parts and accessories, go to www.sharkvac.com or call
1-800-798-7398.

Note : some parts may be available at your local Shark® retailer.

Warranty and Registration

Your Shark® Upright Vacuum comes with a Five year limited warranty.

FOR CANADIAN CONSUMERS ONLY
Please fill out and mail the Owner Registration Card within ten (10) days of purchase. The registration will enable us to contact you in the unlikely event of a product safety notification. By returning this card you acknowledge to have read and understood the instructions for use, and warnings set forth in the accompanying instructions.

EURO-PRO FIVE-YEAR (5) LIMITED WARRANTY
EURO-PRO Operating LLC warrants this product to be free from defects in material and workmanship for a period of five (5) years from the date of the original purchase, when utilized for normal household use, subject to the following conditions, exclusions and exceptions.
If your appliance fails to operate properly while in use under normal household conditions within the warranty period, return the complete appliance and accessories, freight prepaid to:

• U.S.: EURO-PRO Operating LLC
  For customer service support call 1-800-798-7398
  or visit www.sharkvac.com

• Canada: EURO-PRO Operating LLC
  4400 Bois Franc, St. Laurent, Québec H4S 1A7

If the appliance is found to be defective in material or workmanship, EURO-PRO Operating LLC will repair or replace it free of charge. Proof of purchase date and $16.99 to cover the cost of return shipping and handling must be included.*

Non-durable parts including, without limitation, filters, brushes and electrical parts which normally require replacement are specifically excluded from warranty.

The liability of EURO-PRO Operating LLC is limited solely to the cost of the repair or replacement of the unit at our option. This warranty does not cover normal wear of parts and does not apply to any unit that has been tampered with or used for commercial purposes. This limited warranty does not cover damage caused by misuse, abuse, negligent handling or damage due to faulty packaging or mishandling in transit. This warranty does not cover damage or defects caused by or resulting from damages from shipping or repairs, service or alterations to the product or any of its parts, which have been performed by a repair person not authorized by EURO-PRO Operating LLC.

This warranty is extended to the original purchaser of the unit and excludes all other legal and/or conventional warranties. The responsibility of EURO-PRO Operating LLC if any, is limited to the specific obligations expressly assumed by it under the terms of the limited warranty. In no event is EURO-PRO Operating LLC liable for incidental or consequential damages of any nature whatsoever. Some states do not permit the exclusion or limitation of incidental or consequential damages, so the above may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province.

• IMPORTANT : Carefully pack item to avoid damage in shipping. Be sure to include proof of purchase date and to attach tag to item before packing with your name, complete address and phone number with a note giving purchase information, model number and what you believe is the problem with item. We recommend you insure the package (as damage in shipping is not covered by your warranty). Mark the outside of your package “ATTENTION CUSTOMER SERVICE”. We are constantly striving to improve our products, therefore the specifications contained herein are subject to change without notice.

Manufactured by:
EURO-PRO Operating LLC
Copyright© Euro-Pro Operating LLC 2009 Printed in China

Owner Registration Card

FOR CANADIAN CONSUMERS ONLY
Please fill out and mail this sheet within ten (10) days of purchase. The registration will enable us to contact you in the unlikely event of a product safety notification. By returning this card you acknowledge to have read and understood the instructions for use, and warnings set forth in the accompanying instructions. Mail to the following address:

Canada : EURO-PRO Operating LLC 4400 Bois Franc, St. Laurent, Québec H4S 1A7

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