Shark QU201Q Series Upright Vacuum FAQs

Shark QU201Q Series Upright Vacuum FAQs

QU201Q: FAQ

HOW DO I MAINTAIN THE SELF-CLEANING BRUSHROLL?

• If you see any hair wrapped around the self-cleaning brushroll, extending the cleaning time will assist in removing it for you. We recommend extending cleaning time using the Carpet/Low Pile mode on bare-floor surfaces to allow hair to make its way to the dust cup.
• If some fibers or string remain wrapped around the brushroll after continued use, carefully cut away any fibers or hair with scissors and remove it from the brushroll. Clear away any debris from the airways in the floor nozzle.

HOW DO I OPEN THE BRUSHROLL GARAGE AND CLEAN THE BRISTLE BRUSHROLL?

• Make sure the unit is unplugged.
• To open the brushroll garage, simultaneously slide both buttons up on the nozzle. The brushroll garage lid will pop open.
• To remove any string or debris that may be wrapped around the brushroll, use scissors to cut along the groove.
• Close the brushroll garage completely, pressing firmly on either side until it clicks.

HOW DO I REMOVE AND CLEAN THE SOFT ROLLER?

To remove the Soft Roller, open the burshroll garage by sliding both release buttons on the floor nozzle. Pull out the Soft Roller by the tab on the right side. If needed, wash the Soft Roller using only water and let itair-dry completely for at least 24 hours. Do not put Soft Roller in the dishwasher or washing machine.

WHEN AND HOW SHOULD I CLEAN THE FILTERS?

Filters may need to be cleaned if the vacuum stops picking up dirt, if airflow is restricted, or if you notice lighter or no suction. Between cleanings, hold filters over the trash and tap lightly to remove dust and debris as needed.

Pre-motor foam and felt filters:

• Rinse the pre-motor filters every 3 months.
• Remove the dust cup, then take out the filters.
• Rinse with water only, and allow filters to air-dry completely before reinstalling.
• Return the filters to their housing, reinstalling the felt filter first, followed by the foam filter.
• Reattach the dust cup.

Post-motor HEPA filter:

• To release the filter cover, turn the latch on the bottom to the unlock symbol. Press the tab on the HEPA filter and lift out the filter.
• Rinse the filter with water only and allow it to air-dry completely (at least 24 hours) before reinstalling.
• When filter is completely dry, reinstall it and reattach the cover, pushing it firmly into place.
• To release the filter cover, turn the latch on the bottom to the unlock symbol. Press the tab on the HEPA filter and lift out the filter.
• Rinse the filter with water only and allow it to air-dry completely (at least 24 hours) before reinstalling.
• When filter is completely dry, reinstall it and reattach the cover, pushing it firmly into place.

WHEN AND HOW DO I EMPTY THE DUST CUP?

For optimal performance, empty the dust cup each time you vacuum, or when debris reaches the MAX FILL line.

• Hold the dust cup over the trash and press the bottom door release button.
• Tap gently to empty contents.
• Press the door shut again until it clicks. If needed, turn the dust cup upside down over the trash and press the top door release button.
• Tap gently to remove contents and wipe the interior of the dust cup with a soft cloth.

HOW DO I USE THE DIFFERENT CLEANING MODES?

This Shark® upright vacuum has two settings for cleaning.

• For bare floors, small area rugs, and accessories: Press the power button to turn on suction, then press the surface selector button for Hard Floor. Tilt the handle back while you gently step on the floor nozzle. Note that the brushrolls will spin slowly in this mode.
• For carpets: Press the power button to turn on the suction. Press the surface selector button for Carpet. The light will illuminate green. Tilt the handle back while you gently step on the floor nozzle. Note that the brushrolls will spin faster in this mode.
• For bare floors, small area rugs, and accessories: Press the power button to turn on suction, then press the surface selector button for Hard Floor. Tilt the handle back while you gently step on the floor nozzle. Note that the brushrolls will spin slowly in this mode.
• For carpets: Press the power button to turn on the suction. Press the surface selector button for Carpet. The light will illuminate green. Tilt the handle back while you gently step on the floor nozzle. Note that the brushrolls will spin faster in this mode.

HOW DO I CLEAN ABOVE FLOORS?

Detach the pod from the floor nozzle to clean above-floor areas.

• From upright vacuum mode, first remove the cord from the cord clip, then press the release button on the bottom of the vacuum body.
• Gently step on the floor nozzle and lift off the pod. Remove the wand from the nozzle, or the handle from the top of the wand.
• Remove the handle: Press the handle release button and pull up on the handle to detach it. Add an accessory to the handle.
• Remove the wand: -Press the Wand Release button and lift out the wand by the handle. Add a cleaning tool to the end of the wand.

HOW DO I ASSEMBLE THE VACUUM?

• Place the vacuum body onto the floor nozzle.
• Insert the wand into the top of the vacuum.
• Insert the handle into the wand.
• Connect the hose to the back of the vacuum body, pushing in firmly until it clicks into place. For proper operation, ensure all parts are firmly clicked into place.

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