PENTAIR 5020B-04 Pedestal Sump Pumps Owner’s Manual

June 9, 2024
Pentair

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PENTAIR 5020B-04 Pedestal Sump Pumps

Installation/Operation/Parts
For further operating, installation,or maintenance assistance:
Call 800-468-7867

Safety

Important Safety Instructions

SAVE THESE INSTRUCTIONS – This manual contains important instructions that should be followed during installation, operation, and maintenance of the product.
This is the safety alert symbol. When you see this symbol on your pump or in this manual, look for one of the following signal words and be alert to the potential for personal injury

DANGER indicates a hazard which, if not avoided, will result in death or serious injury.

WARNING
indicates a hazard which, if not avoided, could result in death or serious injury. indicates a hazard which, if not avoided, could result in minor or moderate injury.
NOTICE addresses practices not related to personal injury.
Carefully read and follow all safety instructions in this manual and on pump.
Keep safety labels in good condition. Replace missing or damaged safety labels.
California Proposition 65 Warning

WARNING
This product contains chemicals known to the State of California to cause cancer or birth defects or other reproductive harm.
NOTICE This unit is not designed for applications involving salt water or brine! Use with salt water or brine will void warranty.

Specifications

  • Power supply required……………………115V, 60 HZ.

  • Horsepower………………………………………………… 1/3

  • Motor duty……………………………………… Intermittent

  • Liquid Temp. Range…………… 32°F to 70°F(0°-21°C)

  • Individual Branch Circuit Required GFCI Class A.15
    Amps

  • Motor full load (maximum)………………….. 3.5 Amps

  • Discharge:………………………………………1-1/4” FNPT

GPH (LPH) At Total Feet (M)

5 Ft. (1.52)| 10 Ft. (3.05)| 15 Ft (4.57)| 20 Ft (6.09)
3000 (11 355L)| 2460 (9 312L)| 1620 (6 131L)| 0 (0L)

Performance

  1. Know the pump application, limitations, and potential hazards.
    WARNING
    Risk of explosion. Do not ground to a gas supply line. Do not use in explosive atmospheres. Pump water only with this pump.
    Failure to follow this warning can result in personal injury and/or property damage.

  2. Disconnect power before servicing.

  3. Release all pressure within system before servicing any component.

  4. Drain all water from system before servicing.
    CAUTION
    Risk of flooding. Can cause personal injury and/or property damage. If a flexible discharge hose is used, pump may move when motor starts. If it moves far enough so that switch hits side of sump, switch may stick and prevent pump from starting.
    Make sure pump is secured so it cannot move around in sump.

  5. Secure discharge line before starting pump. An unsecured discharge line will whip, possibly causing personal injury and/or property damage.

  6. Check hoses for weak or worn condition before each use, making certain all connections are secure.

  7. Inspect sump, pump and system components monthly. Keep free of debris and foreign objects.
    Perform routine maintenance as required.
    WARNING Risk of fire. Do not store or rest objects on or near motor or switch linkage.
    Keep all flammable objects or liquids away from motor.

  8. Provide means of pressure relief for pumps whose discharge line can be shut-off or obstructed.

  9. Personal Safety:

    • Wear safety glasses at all times when working with pumps.
    • Keep work area clean, uncluttered and properly lighted – replace all unused tools and equipment.
    • Keep visitors at a safe distance from work area.
    • Make workshop child-proof – with padlocks, master switches, and by removing starter keys.
  10. When wiring an electrically driven pump,follow all electrical and safety codes, as well as most recent National Electrical Code (NEC) and Occupational Safety and Health Act (OSHA).

  11. This equipment is only for use on 115 volt (single phase) and is equipped with an approved 3-conductor cord and 3-prong, grounding-type plug.
    WARNING
    Risk of electric shock. Can shock, burn or kill. Be certain that it is connected to properly grounded, grounding-type receptacle.
    Never connect green (or green and yellow) wire in cord to a live terminal!
    Where a 2-prong wall receptacle is encountered, it must be replaced with properly grounded 3-prong receptacle installed in accordance with the National Electrical Code and local codes and ordinances.

  12. All wiring should be performed by a qualified electrician.

  13. Make certain that power source conforms to requirements of your equipment.

  14. Protect electrical cord from sharp objects, hot surfaces, oil, and chemicals. Avoid kinking cord. Replace or repair damaged or worn cords immediately.

  15. Do not touch an operating motor. Modern motors are designed to operate at high temperatures.

  16. Do not handle pump or pump motor with wet hands or when standing on wet or damp surface, or in water.

WARNING
Risk of electric shock. Can shock,
burn or kill. If your basement has water or moisture on floor, do not walk on wet area until all power has been turned off. If shut-off box is in basement,call electric company to shut-off service to house, or call local fire department for instructions. Remove pump and repair or replace. Failure to follow this warning can result in fatal electrical shock.

  • Risk of explosion. Do not ground to a gas supply line.Do not use in hazardous or explosive locations.

Installation Operation

Installation

  1. This unit can be installed in sump pit with minimum diameter of 12”(30cm) and depth of 12” (30cm). Sump pit may be constructed of tile, concrete, steel or plastic. Check local codes for approved materials.

  2. Install pump on solid, level foundation, as near as possible to center of sump pit. Do not hang pump from discharge pipe or power cord.
    CAUTION
    Risk of burns. Pump must be level (column must be vertical) when operating. If motor is tilted, internal start/run switch may overheat and damage motor.

  3. Pump should not be installed on clay, earth or sand surfaces. Clean sump pit of small stones and gravel which could clog the pump. Keep pump inlet screen clear.

  4. Thread discharge pipe into pump body carefully to avoid stripping or crossing threads.
    NOTICE Do not use ordinary pipe joint compound on the plastic pipe or pump. Pipe joint compounds can attack plastics and damage pump.

  5. To reduce motor noise and vibrations, a short length of rubber hose (1-5/8”(41mm) I.D., e.g. radiator hose) can be connected into the discharge line near pump using suitable clamps.
    WARNING
    Risk of electric shock. Can shock,burn or kill. Pump is designed for 115V., 60 HZ operation and requires an individual branch circuit of 15 amperes capacity. It is supplied with a 3-wire cord set with a grounding-type plug for use in a 3-wire, grounded outlet. Do not cut off the round grounding prong. For safety,outlet must always be electrically grounded to a suitable electrical ground such as a grounded water pipe or a properly grounded metallic raceway or ground wire system.

  6. Locate Float Rod Guide (Key No. 6) about 6” (16cm) below motor. Clamp guide to column with screw provided.
    CAUTION
    Risk of flooding. Can cause personal injury and/or property damage. Be sure that guide is securely clamped so that float rod is vertical and can move up and down freely. If float is angled or binds, pump may not start, allowing flooding to occur.

  7. Screw float onto threaded end of rod.
    Threads on rod will cut threads into corrosion-resistant afloat.

  8. Insert plain end of float rod up through eye of rod guide.

  9. Slide one rod stop on float rod before passing rod through eye of pump switch. Slide 2nd rod stop on rod after passing through eye of switch.
    Position 2nd rod stop flush with top of rod.

  10. Position lower rod stop to within 8”(20cm) of switch lever arm. With lower rod stop in this position, pump will automatically cycle at approximately 2-1/2”(6cm) off and 10-12”(25- 30cm) on. For faster cycling, move lower rod stop closer to switch lever arm.

  11. If pump discharge line is exposed to outside subfreezing atmosphere, then portion of line exposed must be installed so any water remaining in pipe will drain to outfall by gravity. Failure to do this can cause water trapped in discharge to freeze which could result in damage to pump.

  12. Install an in-line check valve to prevent flow backwards through pump after pump shuts off.
    NOTICE Simer check valves are equipped with an air bleed hole to prevent airlocking the pump. If using a check valve that is not a Simer valve, drill a 1/8” (3.2mm) hole in discharge pipe just above pump body but below the check valve to prevent air locks.

  13. After all piping and controls have been installed, unit is ready for operation.

  14. Run pump through one cycle to check float switch operation.
    WARNING
    Risk of sudden starts. Can cause electrical shock and personal injury. The pump motor is equipped with automatic resetting thermal protector and may restart unexpectedly. Protector tripping is an indication of motor overloading as a result of operating pump at low heads (low discharge restriction), excessively high or low voltage, inadequate wiring, incorrect motor connections, or a defective motor.

Operation
Risk of electric shock. Can shock, burn or kill. Do not touch sump pump, pump motor, water, or discharge piping when pump is connected to electrical power. Always disconnect pump cord (power) before handling.

  1. Plug this unit into a 115V outlet, on an individual branch circuit, with a Class A, 15 amp GFCI (Ground Fault Circuit Interrupter). Consult your local electrician for information and availability.

  2. Fill sump pit with water, pump will start automatically when lower rod stop actuates switch lever arm. When upper rod stop actuates switch lever arm, pump will stop.
    NOTICE Do not allow pump to run dry.
    WARNING
    Risk of electric shock. Can shock, burn or kill. Before attempting to service, always disconnect power from unit.

  3. The motor is equipped with an automatic reset thermal protector to protect unit from overheating.
    When motor has cooled sufficiently, switch will reset automatically and restart motor.
    Repeated tripping could be caused by low voltage,long extension cords, clogged impeller very low head or lift, etc. Cycling of protector will cause eventual motor burnout.

Troubleshooting

WARNING
Risk of electric shock. Can shock, burn or kill. Unplug pump from power receptacle before working on pump.

Symptom Possible Cause(s) Corrective Action

Motor will not Run

| No electrical power| Check fuse, circuit breaker, power cord and and electrical outlet.

Low line voltage

| If voltage wiring under recommended minimum, check size of wiring from main source. If OK, contact Electric Company or local Hydro cuthority.
Faulty automatic switch| Operate switch manually and replace if inoperative.
Float or float rod stuck| Check to see float is not rubbing sump wall or float rod rubbing or stuck against sump cover.
Watterlogged float| Replace float if filled with water.

Motor overload tripped

| If pump has been running and stops before sump is emptied, automatic overload may have been tripped. Check inlet screen to be sure impeller is not jammed. If so, free impeller of obstruction.
Electrical malfunction| Check power cord, automatic switch and motor. Replace faulty parts as needed.

Motor runs but pump will not pump

| Inlet clogged| Check inlet and clean if needed.
Discharge line plugged| Clear discharge line and check valve for obstruction.
Low line voltage| Refer to Corrective Action on low voltage in above section.
Pump airlocked| Drill a 1/8” (3.2mm) hole in discharge pipe just above pump body but below the check valve.
Broken impeller or shaft| Replace impeller or shaft as needed.

Pump starts and stops too often

| Improper positioning of float rod stop| Lower float rod stop.
Faulty automatic switch| Replace automatic switch.

Pump is noisy

| Improper installation| Refer to No. 5 in Installtion Instructions
Noisy motor| Replace pump.

Pump will not stop running

|

Debris around float or float rod stuck

| Remove debris from sump. Check to see float is not rubbing sump wall or float rod rubbing or stuck against sump cover.
Faulty automatic switch| Replace switch.
Motor defective| Replace pump.

Repair Parts

Ref Description Qty. 5020B-04
1 Motor 1 *
2 Switch 1
3 Volute (Pump Body) 1 PS1-25P
4 Impeller 1 PS5-269P
5 Base Plate 1 PS4-17P
6 Screws (Base Plate) 8 U30-934ZP
7 Float Rod Guide 1 RP0005249
8 Screw (Guide Rod) 1 U30-929ZP
9 Screw (Base) 1 SC004-116
10 Float 1 FT0013-63
11 Float Rod 1 RP005168S
12 Float Stop 2 RP0005248

If motor fails, replace entire pump. † Select switch model number below.

Warranty

Retain Original Receipt For Warranty Eligibility

Limited Warranty
This Limited Warranty is effective June 1, 2011 and replaces all undated warranties and warranties dated before June 1, 2011.
SIMER warrants to the original consumer purchaser (“Purchaser” or “You”) that its products are free from defects in material and workmanship for a period of twelve (12) months from the date of the original consumer purchase. If, within twelve (12) months from the original consumer purchase, any such product shall prove to be defective, it shall be repaired or replaced at SIMER’s option, subject to the terms and conditions set forth herein. Note that this limited warranty applies to manufacturing defects only and not to ordinary wear and tear. All mechanical devices need periodic parts and service to perform well. This limited warranty does not cover repair when normal use has exhausted the life of a part or the equipment.
The original purchase receipt and product warranty information label are required to determine warranty eligibility. Eligibility is based on purchase date of original product – not the date of replacement under warranty. The warranty is limited to repair or replacement of original purchased product only, not replacement product (i.e. one warranty replacement allowed per purchase). Purchaser pays all removal, installation, labor, shipping, and incidental charges.

For parts or troubleshooting assistance, DO NOT return product to your retail store. Contact SIMER Customer Service at 800-468-7867.
Claims made under this warranty shall be made by returning the product (except sewage pumps, see below) to the retail outlet where it was purchased or to the factory immediately after the discovery of any alleged defect. SIMER will subsequently take corrective action as promptly as reasonably possible. No requests for service will be accepted if received more than 30 days after the warranty expires. Warranty is not transferable and does not apply to products used in commercial/rental applications.

Sewage Pumps
DO NOT return a sewage pump (that has been installed) to your retail store. Contact SIMER Customer Service. Sewage pumps that have seen service and been removed carry a contamination hazard with them.

If your sewage pump has failed:

  • Wear rubber gloves when handling the pump;
  • For warranty purposes, return the pump’s cord tag and original receipt of purchase to the retail store;
  • Dispose of the pump according to local disposal ordinances.

Exceptions to the Twelve (12) Month Limited Warranty

PENTAIR-5020B-04-Pedestal-Sump-Pumps-4

General Terms and Conditions; Limitation of Remedies
You must pay all labor and shipping charges necessary to replace product covered by this warranty. This warranty does not apply to the following: (1) acts of God; (2) products which, in SIMER’s sole judgement, have been subject to negligence, abuse,accident, misapplication, tampering, or alteration; (3) failures due to improper installation, operation, maintenance or storage;
(4) atypical or unapproved application, use or service; (5) failures caused by corrosion, rust or other foreign materials in the system, or operation at pressures in excess of recommended maximums.
This warranty sets forth SIMER’s sole obligation and purchaser’s exclusive remedy for defective products.

SIMER SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, OR CONTINGENT DAMAGES WHATSOEVER.
THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS AND IMPLIED WARRANTIES,INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE FOREGOING WARRANTIES SHALL NOT EXTEND BEYOND THE DURATION PROVIDED HEREIN.

Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to You. This warranty gives You specific legal rights and You may also have other rights which vary from state to state.
SIMER

293 Wright Street
Delavan, WI U.S.A. 53115
Phone: 800-468-7867
Fax: 800-390-5351

www.simerpump.com

Para refacciones o asistencia, llame a Simer Servicios al Cliente al: 800 468-7867

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