PENTAIR SHEF30 Submersible Sump Installation Guide

InstallatIon and servIce Manual

SHEF30 Submersible Sump/Effluent Pump

NOTE! TO THE INSTallEr: Please make sure you provide this manual to the owner of the pumping equipment or to the responsible party who maintains the system.

General Information

Thank you for purchasing your
Hydromatic® pump. To help ensure years of trouble-free op er a tion, please read the following manual carefully.

Before Operation: Read the following instruc-tions carefully. Reasonable care and safe methods should be practiced. Check local codes and requirements before installation. Attention: This manual contains important information for the safe use of this product. Read this manual completely before using this product and refer to it often for continued safe product use. DO NOT THROW AWAY OR LOSE THIS MANUAL. Keep it in a safe place so that you may refer to it often.
WARNING: Before handling these pumps and controls, always disconnect the power first. Do not smoke or use sparkable electrical devices or flames in a septic (gaseous) or possible septic sump. California Proposition 65 Warning
WARNING
This product and related accessories contain chemicals known to the State of California to cause cancer, birth defects or other reproductive harm.

Pump Warning

To reduce risk of electrical shock:

1. Risk of Electrical Shock: This pump has not been investigated for use in swimming pool areas.
2. Risk of Electrical Shock: Connect only to a properly grounded receptacle.
   Septic tank is to be vented in accordance with local plumbing codes.
   Do not smoke or use sparkable electrical devices or flame in a septic (gaseous) or possible septic sump.
   If a septic sump condition may exist and if entry into sump is necessary, then (1) provide proper safety precautions per OSHA requirements and (2) do not enter sump.  until these precautions are strictly adhered to.
   Do not install pump in location classified as hazardous per N.E.C., ANSI/NFPA 70 – 1999.
   Failure to heed above cautions could result in injury or death.

Installation Instructions

These important in struc tions must be followed for sat is factory per formance of your pump. Before installation, check your local electrical and plumbing codes.

1. Provide proper sump
   Minimum Sump Diameter SHEF30 18″
   Approx. Turn-On & -Off Level SHEF30 On 9-1/2″ Off 3-1/2″

2. Make sure float (automatic models) hangs free. It should not come into contact with side or bottom of sump pit.

3. Make sure sump is free of string, cloth, nails, gravel, etc. before installing pump.

4. Do not set pump directly on the bottom of sump if it is not solid. Raise the pump by placing bricks or concrete blocks underneath it.

5. Use steel or plastic pipe for all connecting lines be tween pump and sewer outlet.
   NOTE: Some city regulations do not allow installing a pump with plastic pipe. Check local regulations.

6. Hydromatic check valve should be installed in dis charge pipe, at least twelve inches above the discharge outlet of the pump. Install check valve with arrow pointing in the direction of flow.

7. A shutoff valve should also be used.

8. Connect to power source using 3-prong grounded 115 volt AC receptacle. Do not remove ground pin from electri cal plug. Do not use an extension cord.

9. For proper automatic operation make sure the pump power cord is plugged into the back of the “pig gy back” re ceptacle on the switch cord. Also ensure that the piggyback plug is securely plugged into the 115 volt grounded receptacle.

10. If shutoff valve is used in the discharge line, ensure that the valve is open.

11. To ensure that the pump is properly installed, fill basin with enough water to activate pump (see #1 – Turn-on and -off levels). Allow pump to go through several on-off cycles to assure satisfactory operation.

12. Use pump submerged for pumping waterlike liquids (temperature to 120°F).
    CAUTION: Do not pump flam ma ble liquids, strong chemi cals or salt water.

13. In applications where the pump may sit idle for months at a time, it is recommended that the pump(s) be cycled every few months to ensure the pumping system is working properly when needed.

14. An audible alarm, such as the Hydromatic Q-Alert for high water conditions, should be installed for additional protection against high water conditions.
    NOTE: The Q-Alert alarm panel is for indoor use only.
    For applications and product information, contact your Hydromatic distributor.

Your pump warranty is void…
If… power cord has been cut.
If… pump has been used to pump mud, cement, tar, abrasives or chemicals.
If… pump has been used for pumping of hot water (above 120°F).
If… pump has been dismantled by other than authorized Hydromatic service center or distributor.

Pump Troubleshooting

Servicing should be performed only by an authorized Hydromatic service center.
WARNING: Always disconnect the pump from power source before handling or makingany adjustments. Always wear rubber boots when there iswater on the floor and you must unplug the pump or make any adjustments.
NOTE: Automatic thermaloverload protects the sealed-inoil motor. running dry mayoverheat the motor and activate the overload pro tec tor until the unit cools.

Pump does not run or just hums.

1. Line circuit breaker may be off, or fuse may be blownor loose.
2. Water level in sump may be too low to activate automatic switch. See installation forproper on/off levels.
3. Pump and/or switch cord plug may not be making contactin re ceptacle.
4. If pump is using the series(pig gy back) cord plug, thetwo plugs may not be plugged together tightly.
5. Float may be stuck. Be sure float operates freely in basin.
6. If the unit is being operated by the optional float control switch, unplug the pump from the pig gy back receptacle and plug the pump directly intothe power source. If the pump starts each time it is plugged directly into the receptacle and does not start each time when plugged into the piggybackswitch with the float raised up to a start position, replace the complete piggyback switch assembly and retest withnew assembly.
7. If all symptoms check OK,motor winding may be open; take to authorized service center for check.

Pump runs but does not deliver water.

1. Check valve may be installed backward. Arrow on valve points in direction of flow.

2. Discharge shutoff valve, if used, may be closed.

3. Pump may be air locked. Start and stop several times by plugging and unplugging cord. Hydromatic pumps have a small air vent hole in the impeller cavity to let out trapped air. If this hole becomes plugged, pump may air lock. To break the air lock, use a small screwdriver to clear hole in the impeller cavity.
   As a secondary precaution in installations of this type — 1 ⁄ 16″ hole should be drilled in the discharge pipe below the check valve. The check valve should be 12 to 18 inches above pump discharge. Do not put check valve directly into pump discharge opening.
   NOTE: in sumps where the pump is operating daily, air locking rarely occurs.

4. Pump head may be too high. Pump cannot deliver water over 24′ vertical lift. Horizontal distance does not affect pumping, except for friction loss through the pipe.

5. Inlet in pump base may be clogged. Remove pump and clean out openings.

6. Impeller or volute openings may be plugged or partially plugged. Re move pump and clean out.

Pump runs and pumps out sump but does not stop.

1. Float is stuck in up position.
   Be sure float is not hung up and operates freely in basin.

2. Switch contacts may be stuck; replace switch.

Pump runs but delivers only small amount of water.

1. Pump may be air locked. Start and stop several times by plugging and unplugging cord. Check vent hole in pump case for plugging.
2. Pump head may be too high. Pump cannot deliver water over 24′ vertical lift. Horizontal distance does not affect pumping, except loss due to friction through discharge pipe.
3. Inlet in pump base may be clogged. Remove pump and clean out open ings.
4. Impeller or volute openings may be plugged or partially plugged. Re move pump and clean out.
5. Pump impeller may be partially clogged causing motor to run slow, resulting in motor overload. Clear impeller.

Fuse blows or circuit break er trips when pump starts.

1. Inlet in pump base may be clogged. Remove pump andclean out open ings.
2. Impeller or volute openingsmay be plugged or partially plugged. Re move pump andclean out.
3. Pump impeller may bepartially clogged causingmotor to run slow, resulting in motor overload. Cleaimpeller.
4. Fuse size or circuit breaker is too small.
5. Defective motor stator; return to authorized Hydromatic service center for verification.

Motor runs for short time then stops. Then after short period starts again. indicates tripping over load caused by symptom shown.

1. Inlet in pump base may be clogged. Remove pump and clean out open ings.
2. Impeller or volute openings may be plugged or partially plugged. Re move pump and clean out.
3. Pump impeller may be partially clogged causing motor to run slow, resulting in motor overload. Clear impeller.
4. Defective motor stator: return to authorized Hydromatic service center.

SHEF30 Performance Curve

Pump Notes

SHEF30 Typical Installation

SHEF30 Parts List

14470-020-7
51752-100-7
51752-101-7
13869-510-5
13869-520-5| FOR AUTOMATIC OPERATION
WIDE ANGLE SWITCH KIT 10′
WIDE ANGLE SWITCH KIT 20′
DIAPHRAGM SWITCH 10′
DIAPHRAGM SWITCH 20′
VERTICAL SWITCH 10′
VERTICAL SWITCH 20′| 1
1
1
1
1
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Limited Warranty

HYDROMATIC warrants to the original consumer purchaser (“Purchaser” or “You”) of HYDROMATIC Sump Pumps, Effluent Pumps, Sewage Pumps (other than 2- 1/2”), and Package Systems, that they will be free from defects in material and workmanship for the Warranty Period of 36 months from date of manufacture.
Our warranty will not apply to any product that, in our sole judgement, has been subject to negligence, misapplication, improper installation, or improper maintenance.  Without limiting the foregoing, operating a three phase motor with single phase power through a phase converter will void the warranty. Note also that three phase motors  must be protected by three-leg, ambient compensated, extra-quick trip overload relays of the recommended size or the warranty is void.
Your only remedy, and HYDROMATIC’s only duty, is that HYDROMATIC repair or replace defective products (at HYDROMATIC’s choice). You must pay all labor and  shipping charges associated with this warranty and must request warranty service through the installing dealer as soon as a problem is discovered. No request for service will  be accepted if received after the Warranty Period has expired. This warranty is not transferable.
EXCEPTIONS: Hydromatic Special Application Pumps, Battery Back-Up Sump Pumps, Filtered Effluent Pumps, Grinder Pumps, and 2-1/2” Sewage Pumps are warranted for a period of 12 months from date of purchase or 18 months from date of manufacture, whichever comes first.
HYDROMATIC SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, OR CONTINGENT DAMAGES WHATSOEVER.
THE FOREGOING LIMITED WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS AND IMPLIED WARRANTIES, INCLUDING BUT  NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE FOREGOING LIMITED  WARRANTIES SHALL NOT EXTEND BEYOND THE DURATION PROVIDED HEREIN.
Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on the duration of an implied warranty, so the above limitations or  exclusions may not apply to You. This warranty gives You specific legal rights and You may also have other rights which vary from state to state.
This Limited Warranty is effective June 1, 2011 and replaces all undated warranties and warranties dated before June 1, 2011.

HYDROMATIC
293 Wright Street, Delavan, WI 53115
Phone:888-957-8677 • Fax: 800-426-9446 • Web
Site: hydromatic.com
293 WRiGhT STReeT, DeLAvAn, Wi 53115 WWW.HYDROMATIC.COM
Ph:888-957-8677
269 TRiLLium DRive, KiTcheneR, OnTARiO, cAnADA n2G 4W5
Ph:519-896-2163
© 2013 Pentair, Ltd. All Rights Reserved.

Documents / Resources

| PENTAIR SHEF30 Submersible Sump [pdf] Installation Guide
SHEF30 Submersible Sump, SHEF30, Submersible Sump, Sump
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