TIP EJ 5 Plus Deep Well Pump Instruction Manual

TIP EJ 5 Plus Deep Well Pump

EC declaration of conformity
We, T.I.P. Technische Industrie Produkte GmbH, Siemensstr. 17, D-74915 Waibstadt, declare in our sole responsibility that the products identified below comply with the basic requirements imposed by the EU directives specified below including all subsequent amendments:
2014/35/EU, 2014/30/EU, 2011/65/EU.

Dear customer,
Congratulation for buying your new device from T.I.P.!
Like all our products, this one, too, was developed using the latest technological knowledge. The device was manufactured and assembled on the basis of state-of-the-art pump technology using most reliable electrical or electronic components which ensure a high level of quality and a long life of your new product.
Please read through these operating instructions carefully to make sure that you can fully benefit from all features. Some explanatory illustrations can be found at the end of these operating instructions.
We hope you will enjoy your new device!

General safety information

Please read through these operating instructions carefully and make yourself conversant with the control elements and the proper use of this product. We shall not be liable in the case of damage caused as a result of the non- observance of instructions and provisions of the present operating instructions. Any damage caused as a result of the non-observance of the instructions and regulations contained in the present operating instructions shall not be covered by the warranty terms. Please keep these operating instructions in a safe place and hand them on together with the device should you ever dispose of it.
Persons not conversant with the contents of these operating instructions must not use this device.
The pump must not be used by children.
The pump may be used by persons with reduced physical, sensory or mental capabilities or lack of experience and / or knowledge if they have been supervised or instructed in the safe use of the equipment and have understood the resulting hazards. Children are not allowed to play with the device. Keep the appliance and its cord out of reach of children.
The pump must not be used when people or animals are in the water.
The pump must be supplied through a residual current device (RCD) having a rated
residual operating current not exceeding 30mA.
If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
Notes and instructions with the following symbols require particular attention:

Any non-observance of these instructions involves the danger of bodily harm to people and/or damage to property.
Any non-observance of this instruction bears the risk of an electrical shock which may cause damage to persons or property.
Please inspect the device for damage occurred during transportation. In case of damage, the retailer has to be informed immediately, at the latest within 8 days after the date of purchase.

Range of use

Deep-well pumps from T.I.P. are specially designed and most efficient submersible pressure pumps for discharging water from great depths. Owing to their compact design and professional technology, these pumps can be used even in narrow bore-hole wells and shafts. These high-quality products with their convincing performance data were developed for various applications involved with irrigation and for feeding on the liquid being discharged under high pressure.
The units are suitable for discharging clean, clear water containing solids up to the maximum size specified in the technical data.
The typical areas of use of a deep-well pump include: Irrigation of gardens and garden beds, domestic water supply with grey water from wells, cisterns and reservoir tanks, the operation of irrigation systems, cleaning of terraces and sidewalks, discharge of water from great depths water extraction from great depths.
Deep-well pumps from T.I.P. are suitable for permanent or temporary installations.
The device is not suitable for use in swimming pools or for the installation in the potable water supply.
This product is intended for private use in the home area and not for commercial or industrial purposes or for continuous circulating.
The pump is not suited to discharge saltwater, faeces, inflammable, etching, explosive or other hazardous liquids. Please observe the max. Temperature of the liquids to be discharged stated in the technical data.
Inside the pump, lubricants are used which may contaminate the liquids being discharged in case of any improper operation or damage of the device. The lubricants used are biologically degradable and non-hazardous to health.

Technical Data

distributed
Length of connection cable| 20 m| 20 m
Cable type| H07RN8-F| H07RN-F
Weight (net)| ~ 11.5 kg| ~ 12.7 kg
Dimensions in mm(L x D x H)| 145 x 165 x 539 mm| 195 x 195 x 607 mm
Item no.| 30195 / 30196| 30170 / 30156 / 30164

1. The values were determined with free, unreduced outlet.

Scope of delivery

The scope of the delivery of this product includes:
One pump with connection cable, one operating manual. And depending on version:
Art. Nr. 30195 and 30170: a lowering rope
Art. Nr. 30156: a lowering rope, a suction hose, an intake filter with a check valve (non-return valve) and a float. Art. Nr. 30164 and 30196: a lowering rope, electronic pressure control system BRIO 2000-M, a suction hose, an intake filter with a check valve (non-return valve) and a float.
Please verify that the scope of delivery is complete. Depending on the purpose of the application, additional accessories may be necessary (please refer to the chapters titled “Installation”, “Automation with special accessories” and “How to order spare parts“).
If possible, keep the packing until the warranty period has expired. Please dispose of the packing materials in an environmental-friendly manner.

Installation

General installation information
During the entire process of installation, the device must not be connected to the electrical mains.
The pump and the entire connection system have to be protected from frost.
All connection lines have to be perfectly tight. Any leaking lines may affect the performance of the pump and lead to considerable damage.
All connection lines have to be perfectly tight since leaking lines may affect the performance of the pump and cause considerable damage. Therefore, please use Teflon tape to seal the contact surfaces between the threaded sections of the lines and the connection with the pump. This use of sealing material such as Teflon tape is the only way to ensure an airtight assembly.
Avoid when tightening screw excessive force that may cause damage. Please observe the illustrations, too, which are contained as an attachment at the end of the present operating instructions. The numeric and other details included in brackets below refer to these illustrations.

Installation of the intake line

The inlet of the intake line should be equipped with an intake filter or strainer in order to keep away larger-sized dirt particles which might clog or even damage the pump
The intake line (2) conveys the liquid to be discharged to the pump. The suction hose to be used for the intake line should be a flexible one, suitable for the specific purpose and with the same diameter as the suction port (1) of the pump. The inlet of the intake line should be equipped with an intake filter or strainer in order to keep away larger-sized dirt particles which might clog or even damage the pump. Moreover, it is highly recommended to install a check valve (non-return valve) which prevents the pressure from escaping after the pump has cut out. The standard equipment of the models 30156, 30164 and 30196 includes a high-quality intake kit. This kit consists of a specially made suction hose (3) serving as an intake line, an efficient check valve with an intake filter (4) plus a highly efficient float (5).
The suction hose usually comes with the check valve plus intake filter and the connection piece (6) for the suction port of the pump already pre-mounted. Should this not be the case, this assembly can be made with very little effort. To start, insert the intake filter with the check valve in one end of the suction hose. Please fasten it with one of the enclosed pipe clamps by tightening the screw with a screwdriver. Subsequently, insert the connection piece for the suction port of the pump into the other end of the suction hose. In this process, please make sure that the union nut is in place which you will need for subsequently fastening the suction hose to the pump. To fasten the connection piece, please use another one of the enclosed clamps.
Fastening the suction hose to the pump requires the use of the enclosed double nipple which is to be screwed into the suction port of the pump. To seal the connection, please use Teflon tape or another suitable sealant. Next, fasten the connection piece of the suction hose to the double nipple by tightening the union nut.
To conclude, please attach the float to the suction hose using the eye (7) at the intake filter in which you can hook in the spring (8) of the float. As a result of the buoyancy of the properly connected float the inlet of the intake line will always have a sufficient distance from the ground to prevent stones, plants, leaves etc. from being sucked in.

Installation of the pressure line

The pressure line conveys the liquids to be discharged from the pump to the point of withdrawal. To avoid dynamic flow losses, one should use a pressure line having at least the same diameter as the pressure port of the pump.
To protect the pump from damage caused by pressure surges it is advisable to equip the pressure line with a check valve to be installed directly downstream the pump outlet.
A flexible hose is ideally suited for use as a pressure line. If a pipe line is used instead, it has to be connected to the pressure port by a flexible hose of a minimum length of 2 m. This will avoid damage to the pump housing caused by vibration. When only one single pump is in operation the hose – or pipe line, as the case may be – has to resist to a pressure of at least 6 bars. Attach the pressure line to the pressure port (9) of the pump.

Properties and installation of the lowering rope

The pump must only be lowered or raised using a suitable lowering rope, please do never use the pressure hose or the connection cable for this purpose. The pump must only be lowered into, and raised out of, the liquid using a suitable lowering rope. Please use a rope made of stainless steel or synthetic materials such as nylon. Considering the risk of breaking involved, ropes which tend to the formation of rust, weathering, mouldering etc. must not be used.
Please keep in mind that the rope does not only have to bear the weight of the pump plus that of the water-filled pressure line and the connection cable, it also has to resist to the strain occurring in operation. Therefore, you should always use a rope which is capable of carrying five times the weight of the pump plus filled pressure line. The standard equipment of the most models includes a high-grade lowering rope (10).
To fasten the rope to the pump, please use the carrying handle (11) of the device. Make sure that the pump will move into a vertical position when lifted up with the rope.
The lowering rope, the connection cable and the pressure line have to be tied together at intervals of about 2 m using a suitable adhesive tape or cable ties to keep them from getting entangled while the pump is raised or lowered. Carefully lower the pump with the lowering rope down into the well, shaft etc. Make sure that the device will not bump or rub against the circumference of the cavity. During lowering, the pump has to be adjusted upright since it must only be operated in a vertical position.
The pump must be fully immersed in the liquid. The inlet of the intake line should be at least 0.5 m below the surface of the water. This will prevent air from being taken in. The minimum distance between the inlet of the intake line and the bottom should be 0.5 m to prevent sludge, sand, stones etc. from being sucked in.
Moreover, when positioning the pump care should be taken that it will not touch this circumference of the well, shaft etc. during operation. Therefore, it is recommended to apply a suitable device at the opening of the well shaft where the lowering rope can be fastened after the proper positioning of the pump. When selecting this device, please do make sure that it will hold the weight of the pump plus that of the filled pressure line and the connection cable on the one side, and the load occurring during operation on the other.

Electrical connection

The unit is equipped with a mains connection cable and a mains plug. It must only be replaced by qualified staff to avoid any danger. Please do not use the mains connection cable to carry the pump, and do not use this cable to pull off the plug from the socket, either. Protect the mains connection cable and mains plug from heat, oil or sharp edges.

• The values stated in the technical details have to correspond to the mains voltage. The person responsible for the installation has to make sure that the electrical connection is earthed in compliance with the applicable standards.

• The electrical connection has to be equipped with a highly sensitive residual current circuit-
  breaker (FI switch): ∆ = 30 mA (DIN VDE 0100-739).

• If extension cables are used, their cross-section must not be smaller than that of rubber-sheathed cables of the H07RN-F (3 x 1.0 mm²) short code. The mains socket and the plug-and-socket elements have to be in splash water-proof design.

Putting into operation

• Nobody must be in the water while the pump is running.
• The pump must only be operated in the performance range indicated on the type plate.
• Dry-running – i.e. operating the pump without discharging water – is to be avoided since the absence of water may cause the pump to run hot.
• This may cause considerable damage on the device.
• Please make sure that the electrical plug connections are in the flood-proof area.
• As long as the device is connected to the electrical mains, one must never reach with one’s hands into the opening of the pump.
• The pump must not run while the pressure port or the pressure line are closed.

Please inspect the pump visually prior to each use. This applies in particular to the mains connection line and the mains plug. Make sure that all screws are firmly tightened, and verify the perfect condition of all connections. A damaged pump must not be used. In any case of damage, the pump has to be inspected by qualified service staff.
If present, open a shut-off device within the pressure line, for instance a water tap. Insert the mains plug into a 230V AC socket. The pump will start to run immediately. Shortly, the pump will start to discharge water.
To stop the operation of the pump, please pull the mains plug off the socket.
Dry-running – i.e. the operation of the pump without discharging water – has to be avoided in any case since the absence of water will make the pump run hot. This will cause considerable damage to the unit. The main reason of dry running can usually be found in clogged or leaking intake lines or a lack of liquid to be discharged. In this context, please note that the water level may vary as a result of the withdrawal of water, weathering influences, seasonal changes or other reasons. For this reason it is recommended to install an automatic water level indicator.
This model is equipped with an integrated thermal motor protection feature. In the case of overload, the motor will switch off independently and on again after cooling down. For possible causes and their elimination, please refer
to the “Maintenance and troubleshooting” section.

Automation with special accessories

This model has the necessary pressure to make automation when needed. In this context, the term of “automation” means that the liquid being discharged can be used just as if taken from the water mains: Simply by opening or shutting water taps or consumer elements.
For automation, you will need an electronic or mechanic control system (already included in Art. Nr. 30164 and 30196) which can be installed very quickly and conveniently. As an additional benefit, some of the control systems provide a very effective protection from damage caused by dry-running since they will cut out the pump in the case of lack of water. Our range of accessories contains some particularly reliable and proven control systems. For detailed information, please refer to www.tip-pumpen.de or to your specialized dealer.

Maintenance and troubleshooting

Prior to carrying out any maintenance work, the pump must be separated from the electrical mains. If you fail to separate the unit from mains, there is a risk of an inadvertent start of the pump.
We decline any liability for damage caused by inappropriate repair attempts. Any damage caused by inappropriate repair attempts will avoid all warranty claims.

Observing the conditions of use and the ranges of application of the present device will reduce the risk of possible operational malfunction and contribute to extend the lifetime of your unit. Sand and other abrasive matters contained in the liquid discharged will speed up the process of wearing and tearing and accelerate the drop in performance. If the unit is operated properly, it will not require any maintenance.
If the water pumped is not sufficiently clean, it may be necessary to clean the intake filter (4) with a steel brush in order to remove the dirt that has accumulated on the outer surface.
Water left in the pump may freeze in case of frost and thus cause considerable damage. Therefore, the pump must be removed from the liquid being discharged and fully drained when temperatures are below the freezing point of the liquid. Please store the pump in a dry, frost-protected place.
In the case of malfunction, you should first of all check whether it was caused by an operating error or some other reason which cannot be attributed to a defect of the device – for instance a power failure.
The list below shows some possible malfunctions of the device, possible causes and tips on their elimination. All the measures referred to may only be carried out with the pump being separated from the electrical mains. If you yourself feel unable to eliminate any of these malfunctions, please contact the customer service department or your point of sales. Any repair beyond the scope specified below must only be performed by qualified staff. Please bear in mind that all warranty claims will become void in the case of damage caused by inappropriate repair attempts, and that we decline any liability for any ensuing damage.

1. No current.
2. Thermal motor protection feature has triggered.
3. The capacitor is defective.
4. The pump wheel is blocked.

|

1. Please use a device complying with GS (German technical supervisory authority) to check for the presence of voltage (safety information to be observed!). Please verify the correct position of the plug.
2. Separate the pump from the electrical mains, allow the system to cool down, eliminate cause.
3. Please contact the customer service department.
4. Eliminate blocking of pump wheel.

The motor is running, but the pump is not discharging any liquid.|

1. The intake openings are clogged.
2. The pressure line is clogged.
3. Kinks or similar disturbances in the connection lines.
4. Check valve (non-return valve) is blocked or damaged.
5. Inlets are not immersed in the liquid to be discharged.
6. The pump head of the pump referred to in the technical data is exceeded.

|

1. Remove possible congestion.
2. Remove possible congestion.
3. Remove the kinks or other disturbances in the connection lines.
4. Eliminate blocking of the check valve (non- return valve) or replace, if damaged.
5. Immerse the intake inlets of the intake line into the liquids to be discharged.
6. Modify the installation so that the suction height will not exceed the maximum value.

The pump stops after a short time of operation because the thermal motor protection feature has triggered.|

1. The electrical supply does not correspond to the information given on the type plate.
2. Please refer to items 2.1 to 2.5.
3. Liquid is too viscous.
4. Temperature of the liquid is too high.
5. Pump is running dry.

|

1. Please use a device complying with GS (German technical supervisory authority) to check the voltage of the lines of the connection cord (safety information to be observed!).
2. Please refer to items 2.1 to 2.5.
3.  Pump may not be suitable for this liquid. If feasible, the liquid should be thinned.
4. Make sure that the temperature of the liquid being pumped does not exceed the max. admissible value.
5. Eliminate causes of dry-running.

Intermittent or irregular operation|

1. Please refer to items 2.1 to 2.5.
2. Refer to section 3.3.
3. Refer to section 3.4.
4. Mains voltage out of tolerance.
5. Motor is defective.

|

1. Please refer to items 2.1 to 2.5.
2. Refer to section 3.3.
3. Refer to section 3.4.
4. Make sure that mains voltage matches that indicated on the type plate.
5. Please contact the customer service department.

Water quantity discharged by pump is inadequate.| Please refer to items 2.1 to 2.5.| Please refer to items 2.1 to 2.5.

Warranty

The present device was manufactured and inspected according to the latest methods. The seller warrants for faultless material and workmanship in accordance with the legal regulations of the country in which the device was purchased. The warranty period begins with the day of the purchase and is subject to the provisions below: Within the period of warranty, all defects which are to be attributable to defective materials or manufacturing will be eliminated free of charge. Any complaints are to be reported immediately upon their detection.
The warranty claim becomes void in the case of interventions undertaken by the purchaser or by third parties. Damage resulting from improper handling or operation, incorrect setting-up or storage, inappropriate connection or installation or Acts of God or other external influences are excluded from warranty.
Parts being subject to wear and tear, such as the pump wheel (impeller) and mechanical shaft seals are excluded from warranty.
All parts were manufactured using maximum care and high-quality materials and are designed for a long lifecycle. It should be understood, however, that the wear and tear depends on the kind of use, the intensity of use and the internals of maintenance. Complying with the installation and maintenance information contained in the present operating instructions will therefore considerably contribute to a long lifecycle of these wearing parts.
In case of complaints, we reserve the option of repairing or replacing the defective parts or replace the entire device. Replaced parts will pass into our property.
Claims for liquidated damages are excluded unless they are caused by wilful acts or negligence on the side of the manufacturer.
The warranty does not provide for any claims beyond those referred to above. The warranty claim has to be evidenced by the purchaser in the form of the submission of the sales receipt. The present warranty commitment is valid in the country in which the device was purchased.

Please note:

1. Should your device fail to function properly, please verify first whether an operating error or another cause is present which cannot be attributed to a defect of the device.
2. In case you have to take or send in your defective device for repair, please be sure to enclose the following documents:
   • Sales receipt (sales slip).
   • A description of the occurring defect (a description as accurate as possible will expedite the repair work).
3. In case you have to take or send in your defective device for repair, please remove any attached parts which do not belong to the original condition of the device. If any attached parts of this kind should be missing upon the return of the device, we shall not be liable for them.

How to order spare parts

The fastest, most simple and cheapest way of ordering spare parts is through the internet. On our www.tip-pumpen.de website you will find a convenient spare part shop where you can order spare parts with just a couple of clicks. In addition, this is also the place where we publish comprehensive information and valuable tips on our products and accessories, introduce new devices and present current trends and innovations in the range of pump technology.

Service

In the case of warranty claims or malfunction, please contact your point of sale.
A current operating manual is available as required as a PDF file via e-mail: service@tip-pumpen.de.

For EC countries only
Please do not dispose of electrical appliances in the regular domestic waste!
According to the European Directive 2012/19/EU regarding waste electrical and electronic equipment and the implementation of that directive into national law, electrical devices have to be collected separately and disposed off in an environmental-suitable manner after the end of their life cycle. Should you have any questions, please contact your local waste disposal company.

Annex:

Illustrations

1. Suction port
2.  Intake line 1
3. Suction hose 1
4. Check valve with intake filter
5. Float
6. Connection piece for the suction port
7. Eye for fastening the float
8. Float spring
9. Pressure port
10. Lowering rope
11. Carrying handle
12. Connection cable
13. Mains plug
14. BRIO 2000 M

Parts 2-8 not in the scope of delivery of Art. Nr. 30170 / 30195
Part 14 not in the scope of delivery of Art. Nr. 30170 / 30195 / 30156

SERVICE-HOTLINE
+49 (0) 7263 9125-0
Montag bis Freitag von 08.00 bis 17.00 Uhr
Email: service@tip-pumpen.de
TECHNIKER-SPRECHSTUNDE
+49 (0) 7263 9125-50
Montag bis Freitag von 15.00 bis 17.00 Uhr

T.I.P. Technische Industrie Produkte GmbH
Siemensstraße 17
D-74915 Waibstadt / Germany
Tel.: +49 (0) 7263 9125-0
Fax: +49 (0) 7263 9125-85
Webseite: http://www.tip-pumpen.de

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