Bissell 4720X AutoMate SpotClean Mate Upholstery Washer User Manual

June 9, 2024
Bissell

4720X AutoMate SpotClean Mate Upholstery Washer
User Manual Bissell 4720X AutoMate SpotClean Mate Upholstery
Washer

4720X AutoMate SpotClean Mate Upholstery Washer

Trouble Shooting help for SpotClean AutoMate @ SCA

SpotClean AutoMate 4720X

Problem Causes Remedies

Machine wont
pick up fluid| Customer not holding tools at correct angle| Get customer to show you how they use the product.
Dirty Water Tank is full.| Empty tank.
Excess formula in Flex Hose.| Lift tool and point upwards to allow water in hose to flow into the Dirty Water Tank.
Incorrect cleaning formula tank has excess foam in it| Use BISSELL® 2X Portable Machine formulas only.
Dirty Water Tank is improperly seated onto base.| Remove tank and reseat onto unit.
Dirty Water Tank plug is unplugged.| Push in tank plug until properly sealed.

SpotClean AutoMate 4720X

Problem Causes Remedies

Reduced spray
or no spray| Spray nozzle clogged.| Clean spray nozzle using an unfolded paper clip.
Clean Water/Formula Tank empty.| Check/fill tank.
Clean Water/Formula Tank insert clogged.| Clean insert at bottom of tank.
Pump needs priming.| Lift Clean Water Tank while pressing the spray trigger OR gently squeeze clean tank while pressing spray trigger.
Clean Water/Formula Tank not fully seated.| Remove and reinstall tank.

SpotClean AutoMate 4720X

Problem Causes Remedies

Machine cutting out
when dirty tank
isn’t full| Wrong chemical or too much chemical used, and excess foaming is occurring.| Use correct formula and amounts.
Dirty Water Tank
Leaking| Opening at bottom of dirty tank not closing properly| Remove and clean parts inside dirty tank
Non-Bissell formula used which has rotted seals| Warranty voided.
Non-Bissell formula used which has rotted seals| Warranty voided.
Dirty Water Tank not properly seated onto machine.| Remove and reseat onto unit.

SpotClean Turbo AutoMate 1558X

Bissell 4720X AutoMate SpotClean Mate Upholstery Washer - fig
2

Problem Causes Remedies

Reduced water
or no water
coming thru| Formula and Clean Water Tank may be empty.| Refill tank.
Spray nozzle clogged.| Clean spray nozzle using an unfolded paper clip.
Formula and Clean Water Tank may not be seated properly| Remove and reseat tank.
Clean water tank is warped because water temp to high| Replace tank
Pump may have lost prime| Hold end of hose below water level in tank to prime.
| |

SpotClean Turbo AutoMate 1558XBissell 4720X AutoMate SpotClean Mate
Upholstery Washer - fig 2

Problem Causes Remedies
Loss of suction Customer not holding tools at correct angle. Get customer to

show you how they use the product.
Tanks may not be seated properly.| Pick up both tanks and reseat them so they fit snuggly on the unit.
Dirty Water Tank has picked up maximum amount of dirty
water and has reached full line.| Empty Dirty Water Tank.

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