BISSELL 1618454 3-in-1 Docking Station User Guide

: June 8, 2024
: Bissell

Table of Contents

Using the 3-in-1 Docking Station
Emptying the Dirty Water Tank
Cleaning the Brush Roll and Chamber
Disposing of the Batteries
Troubleshooting
Warranty
Service
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Parts & Supplies
Customer Support
References
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BISSELL 1618454 3-in-1 Docking Station

Using the 3-in-1 Docking Station

WARNING

To reduce the risk of fi re, electric shock or injury, turn power OFF and disconnect plug from electrical outlet before performing maintenance or troubleshooting.

Pull Brush Roll out by grabbing the Brush Roll tab and pulling upward.
Place the Brush Roll upright in the Brush Roll Drying Tray to dry.
Remove the unit from the 3-in-1 Docking Station and wipe out the tray. Do NOT rinse under faucet directly to avoid water going into the charging plug for safety issues.
Replace Brush Roll by inserting the Brush Roll end into the right side of the foot. Then lock the pull tab into place by pressing downward.
Replace the Brush Roll Window by first lining up the window tabs with the edges of the foot. Then press the window back into place until you hear a “click”.

Machine Storage
Put the unit away in a closet or basement until the next use. Store cleaner in a protected, dry area.

NOTE: Any solution remaining in the Clean Water Tank should be emptied prior to machine storage.

NOTICE
To reduce the risk of a leaking condition, do not store unit where freezing may occur. Damage to internal components may result.

Emptying the Dirty Water Tank

WARNING
To reduce the risk of fi re, electric shock or injury, turn power OFF and disconnect plug from electrical outlet before performing maintenance or troubleshooting.

To release Dirty Water Tank, press down on recessed button on the top of the tank.
Grab the front handle while pressing down on button and pull Dirty Water Tank away from the unit.
Grasp top of Dirty Water Tank in recessed areas on each side of the filter and pull upward to remove the top of the tank.

Did You Know?
The float is what prevents your Dirty Water Tank from overflowing. When your Dirty Water Tank is full, the float will shut off your suction motor creating a high-pitched sound indicating it is time to empty your Dirty Water Tank.
Remove strainer from Dirty Water Tank, then throw debris in trash.
Pour dirty water out into sink. Rinse the inside of the Dirty Water Tank.
Remove the filter from the top of the Dirty Water Tank by pulling it up.
Hand wash the filter and screen with warm water and mild detergent.
Rinse the float located at the bottom of the top of the Dirty Water Tank.
If the inside area where the Dirty Water Tank sits is dirty, wipe it clean with a rag or towel.
Leave parts out to dry before reassembling.
Place filter assembly back into the top of the Dirty Water Tank.

NOTE: Make sure to clean your Dirty Water Tank and let all components dry out after each use to keep your product at its best.
Place strainer back into Dirty Water Tank.
Once parts are dry, reassemble and replace the top of Dirty Water Tank.
Angle the Dirty Water Tank back into body of machine inserting bottom first. Then tilt the top of the tank toward the machine and push into place until you hear a “click”.

Cleaning the Brush Roll and Chamber

WARNING
To reduce the risk of fi re, electric shock or injury, turn power OFF and disconnect plug from electrical outlet before performing maintenance or troubleshooting.

Grasp Brush 2 Roll Window on the front of its face and pull upward to remove.
Pull Brush Roll out by grabbing the Brush Roll tab and pulling upward.
With warm water, rinse your Brush Roll Window and Brush Roll.
If your Brush Roll chamber is dirty, clean with a rag or towel.
Let your Brush Roll and Brush Roll Window chamber dry before reassembling.

TIP: Running your machine with a wet Brush Roll will help the Brush Roll dry faster. The trigger should not be pressed.
NOTE: The Brush Roll is not dishwasher or automatic washing machine safe. Please follow cleaning instructions above.
Replace Brush Roll by inserting the Brush Roll end into the right side of the Foot. Then lock the pull tab into place by pressing downward.
Replace the Brush Roll Window by first lining up both window tabs with the edges of the foot. Then press the window back into place until you hear a “click”.

Disposing of the Batteries

WARNING

This product contains lithium-ion rechargeable batteries. According to Federal and State regulations, removal and proper disposal of lithium-ion batteries is required. For removal of the batteries in your Crosswave® Cordless.

NOTICE: Disconnecting the battery will destroy the appliance and void the warranty.

Before proceeding, ensure that:

The unit is disconnected from the 3-in-1 Docking Station
The Clean and Dirty Water Tanks are empty or removed from the unit.
You have a Phillips-head screwdriver, electrical tape and rubber-handled wire cutters.
All required for disassembly.

With a Phillips-head screwdriver, remove the 6 screws on the back of the unit. Then, lift off the back cover.
Cut the yellow positive (+) battery wire with rubber-handled wire cutters and wrap the end of the yellow cut wire with electrical tape. Then, cut the black wire and wrap the black cut wire with electrical tape. DO NOT CUT THE TWO WIRES AT THE SAME TIME.
Then disconnect the battery wire connector and wrap the connector with electrical tape.
Using a Phillips-head screwdriver, remove the 4 screws on the sides of the battery pack. Then, remove the battery pack from the unit.

NOTE: Keep Battery Pack together – DO NOT separate individual batteries. For specific disposal instructions of batteries, please contact the RBRC (Rechargeable Battery Recycling Corporation) at 1-800-822-8837 or visit www.Call2Recycle.org.

Troubleshooting

WARNING To reduce the risk of electric shock, turn power OFF and disconnect plug from electrical outlet before performing maintenance or troubleshooting checks.

Problem	Possible Causes	Remedies
Reduced spray OR no spray	Clean Water Tank may be empty.	Refill

tank.
Clean Water Tank may not be seated completely.| Turn power OFF / Remove and reseat tank.
System isn’t completely primed.| Hold trigger for 10 to 15 seconds.
Brush Roll Window is not latched in place.| Turn power OFF / Re-install Brush Roll Window.
Not holding trigger to spray solution.| Hold Spray Solution Trigger continuously while using the machine.
Spray tips on foot clogged.| Use a paper clip to clean the spray tips located underneath the Brush Roll Window.
Loss of suction power| Tanks may not be seated properly.| Turn power OFF / Remove both tanks and reseat them so they fit properly.
Dirty Water Tank has picked up maximum amount of dirty water and has reached full line.| Empty tank and make sure to make slow cleaning passes back and forth while cleaning.
Brush Roll Window is not latched in place.| Turn power OFF / Re-install Brush Roll Window.
Debris channel in foot is clogged.| Clean the channel with a paper towel.
Filter clogged by debris.| Remove debris clogging the filter screen and clean the filter.
Brush Roll is not turning and/or 3 solid red LED lights| Brush Roll is not installed properly.| Turn power OFF / Ensure machine is OFF and follow instructions on page 14 for replacing Brush Roll.
Machine is standing upright.| Recline machine to turn the Brush Roll on.
Obstruction has caused Brush Roll to stop rotating.| Turn power OFF / Remove Brush Roll Window and Brush Roll to clean hair and string off of brush ends.
Machine won’t turn ON| Obstruction has caused Brush Roll to stop and shut down machine indicated by 3 solid red LED lights.| Remove the Brush Roll Window and Brush Roll to clean hair and string off of brush ends. Re-install components and power ON.
Handle not inserted properly into Body of machine.| Remove the Handle and re- insert into the body of the machine making sure to push down until you hear a “click”.
Battery is dead.| Place unit on 3-in-1 Docking Station and let charge for 4 hours.
Machine is leaking| Cap of Clean Water Tank is not closed properly.| Remove the Clean Water Tank and re-apply the cap.
Machine is streaking| Too much water applied.| Go over area without spraying down water.
1 solid LED light| Charger component failure.| Contact Consumer Care.
2 or 3 LED red lights flashing| Internal error.| Turn machine OFF and let cool for ten minutes, then turn machine ON. If issue does not resolve, contact Consumer Care.

Warranty

This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state. If you need additional instruction regarding this warranty or have questions regarding what it may cover, please contact BISSELL Consumer Care by E-mail or telephone as described below.
It may be necessary to obtain some of your personal information, such as a mailing address, to fulfill terms of this warranty. Any personal data will be handled pursuant to BISSELL’s Privacy Policy, which can be found online at www.BISSELL.com/privacy-policy

Limited Two-Year Warranty Subject to the *Exceptions and Exclusions from the Terms of the Limited Warranty, upon receipt of the product BISSELL will repair or replace (with new, refurbished, lightly used, or remanufactured components or products), at BISSELL’s option, free of charge from the date of purchase by the original purchaser, for two years, any defective or malfunctioning part. See information below on “If your BISSELL product should require service”.
This warranty applies to product used for personal, and not commercial or rental, service. This warranty does not apply to fans or routine maintenance components such as filters, belts or brushes. Damage or malfunction caused by negligence, abuse, neglect, unauthorized repair, or any other use not in accordance with the user guide is not covered. This warranty will only be valid if the product is used in the same country in which it was sold.
BISSELL is not liable for incidental or consequential damages of any nature associated with the use of this product. BISSELL’s liability will not exceed the purchase price of the product.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

*Exceptions and Exclusions from the
Terms of the Limited Warranty This warranty is exclusive and in lieu of any other warranties, either oral or written. Any implied warranties, which may arise by operation of law, including the implied warranties of merchantability and fitness for a particular purpose, are limited to the two year duration from the date of purchase as described above.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

NOTE: Please keep your original sales receipt. It provides proof of date of purchase in the event of a warranty claim.

Service

Please do not return this product to the store.
Other maintenance or service not included in the manual should be performed by an authorized service representative.
If your BISSELL® product should require service:
Contact BISSELL Consumer Care to locate a BISSELL Authorized Service Center in your area. If you need information about repairs or replacement parts, or if you have questions about your warranty, contact BISSELL Consumer Care.

Website:
www.BISSELL.com/service-centers
E-mail:
www.BISSELL.com/email-us
Call:
BISSELL Consumer Care
1-800-237-7691

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