CAFE CHS90XM2NS5 30 Inch Slide In Induction Range Owner’s Manual
- June 9, 2024
- Cafe
Table of Contents
- Induction Front Control Ranges
- SAFETY INFORMATION
- Surface Units
- Cookware for Induction Cooktop
- Settings
- Cooking
- Oven Racks
- Extension Racks
- Aluminum Foil and Oven Liners
- Cookware
- Cooking Modes
- Oven Door Camera (on some models)
- Probe
- Cooking Guide
- Cleaning the Range – Exterior
- Cleaning the Range – Interior
- Glass Cooktop
- Oven Probe
- Oven Light
- Removable Storage Drawer
- Troubleshooting tips
- Café Electric Range Limited Warranty
- Accessories
- Consumer Support
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
CHS90XM2NS5 30 Inch Slide In Induction Range
Owner’s Manual
Induction Front Control Ranges
Models: CHS900M and CHS90XM
Write the model and serial numbers here:
Model # __
Serial # ___
You can find them on a label behind the door or drawer.
THANK YOU FOR MAKING CAFÉ A PART
OF YOUR HOME.
We take pride in the craftsmanship, innovation and design that goes into every
Café product, and we think you will too. Among other things, registration of
your appliance ensures that we can deliver important product information and
warranty details when you need them.
Register your Café appliance now online. Helpful websites are available in the
Consumer Support section of this Owner’s Manual. You may also mail in the pre-
printed registration card included in the packing material.
SAFETY INFORMATION
IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
WARNING
Read all safety instructions before using the product. Failure to follow these
instructions may result in fire, electrical shock, serious injury or death.
ANTI-TIP DEVICE
WARNING
Tip-Over Hazard
- A child or adult can tip the range and be killed.
- Install the anti-tip bracket to the wall or floor.
- Engage the range to the anti-tip bracket by sliding the range back such that the foot is engaged.
- Re-engage the anti-tip bracket if the range is moved.
- Failure to do so can result in death or serious burns to children or adults.
To reduce the risk of tipping the range, the range must be secured by a
properly installed anti-tip bracket. See installation instructions shipped
with the bracket for complete details before attempting to install.
For Free-Standing and Slide-In Ranges
To check if the bracket is installed and engaged properly, look underneath the
range to see that the rear leveling leg is engaged in the bracket. On some
models, the storage drawer or kick panel can be removed for easy inspection.
If visual inspection is not possible, slide the range forward, confirm the
anti-tip bracket is securely attached to the floor or wall, and slide the
range back so the rear leveling leg is under the anti-tip bracket.
If the range is pulled from the wall for any reason, always repeat this
procedure to verify the range is properly secured by the anti-tip bracket.
Never completely remove the leveling legs or the range will not be secured to
the anti-tip device properly.
WARNING
GENERAL SAFETY INSTRUCTIONS
■ Use this appliance only for its intended purpose as described in this
Owner’s Manual.
■ Be sure your appliance is properly installed and grounded by a qualified
installer in accordance with the provided installation instructions.
■ Do not attempt to repair or replace any part of your range unless it is
specifically recommended in this manual. All other servicing should be
transferred to a qualified technician.
■ Before performing any service, unplug the range or disconnect the power
supply at the household distribution panel by removing the fuse or switching
off the circuit breaker.
■ Do not leave children alone—children should not be left alone or unattended
in an area where an appliance is in use. They should never be allowed to
climb. sit or stand on any part of the appliance.
CAUTION
■ Do not store items of interest to children above a range or on the backguard
of a range—children climbing on the range to reach items could be seriously
injured.
■ Use only dry pot holders—moist or damp pot holders on hot surfaces may
result in bums from steam. Do not let pot holders touch hot surface units or
heating elements. Do not use a towel or other bulky cloth in place of pot
holders.
■ Never use your appliance for warming or heating the room.
■ Do not touch the surface units, the heating elements or the interior surface
of the oven These surfaces may be hot enough to bum even though they are dark
in color. During and after use, do not touch, or let clothing or other
flammable materials contact the surface units, areas nearby the surface units
or any interior area of the oven; allow sufficient time for cooling first.
Other surfaces of the appliance may become hot enough to cause burns.
Potentially hot surfaces include the cooktop, areas facing the cooktop, oven
vent opening, surfaces near the opening and crevices around the oven door.
■ Do not heat unopened food containers. Pressure could build up and the
container could burst, causing an Injury.
■ Do not use any type of foil or liner to cover the oven bottom or anywhere in
the oven, except as described in this manual. Oven liners can trap heat or
melt, resulting in damage to the product and risk of shock, smoke or fire.
■ Avoid scratching or impacting glass doors, cook tops or control panels.
Doing so may lead to glass breakage. Do not cook on a product with broken
glass. Shock, fire or cuts may occur.
■ Cook meat and poultry thoroughly—meat to at least an internal temperature of
160°F and poultry to at least an internal temperature of 180°F. Cooking to
these temperatures usually protects against foodborne illness
■ Remote Operation – This appliance is configurable to allow remote operation
at any time. Do not store any flammable materials or temperature sensitive
items inside, on top or near surface units of the appliance.
WARNING
KEEP FLAMMABLE MATERIALS AWAY FROM THE RANGE Failure to do so may result In
fire or personal injury.
■ Do not store or use flammable materials in an oven or near the cooktop,
including paper, plastic, pot holders, linens, wall coverings, curtains,
drapes and gasoline or other flammable vapors and liquids.
■ Never wear loose-fitting or hanging garments while using the appliance These
garments may ignite if they contact hot surfaces causing severe burns.
■ Do not let cooking grease or other flammable materials accumulate in or near
the range. Grease in the oven or on the cooktop may ignite.
WARNING
IN THE EVENT OF A FIRE, TAKE THE FOLLOWING STEPS TO PREVENT INJURY AND FIRE
SPREADING
■ Do not use water on grease fires. Never pick up a flaming pan. Turn the
controls off. Smother a flaming pan on a surface unit by covering the pan
completely with a well-fitting lid, cookie sheet or fiat tray. Use a multi-
purpose dry chemical or foam-type fire extinguisher.
■ If there is a fire in the oven during baking, smother the fire by closing
the oven door and turning the
oven off or by using a multi-purpose dry chemical or foam-type fire
extinguisher.
■ If there is a fire in the oven during self-clean, turn the oven off and wait
for the fire to go out. Do not force the door open. Introduction of fresh air
at self-clean temperatures may lead to a burst of flame from the oven. Failure
to follow this instruction may result in severe burns.
WARNING
COOKTOP SAFETY INSTRUCTIONS
■ Never leave the surface units unattended. Boilovers cause smoking and greasy
spillovers that may catch on fire.
■ Never leave oil unattended while frying. If allowed to heat beyond its
smoking point, oil may ignite resulting in fire that may spread to surrounding
cabinets. Use a deep fat thermometer whenever possible to monitor oil
temperature.
■ To avoid oil spillover and fire, use a minimum amount of oil when shallow
pan-frying and avoid cooking frozen foods with excessive amounts of ice.
■ Only certain types of glass, glass/ceramic, earthenware or other glazed
containers are suitable for cooktop service; others may break because of the
sudden change in temperature.
■ To minimize the possibility of bums, ignition of flammable materials and
spillage, the handle of a container should be turned toward the center of the
range without extending over nearby surface units.
WARNING
GLASS COOKTOP SAFETY INSTRUCTIONS
■ Use care when touching the cooktop. The glass surface of the cooktop will
retain heat after the controls have been turned off.
■ Do not cook on a broken cooktop. If glass cooktop should break, cleaning
solutions and spillovers may penetrate the broken cooktop and create a risk of
electric shock. Contact a qualified technician immediately.
■ Avoid scratching the glass cooktop. The cooktop can be scratched with items
such as knives, sharp instruments, rings or other jewelry, and rivets on
clothing.
■ Use ceramic cooktop cleaner and a non-scratch cleaning pad to clean the
cooktop. Wait until the cooktop cools and the indicator light goes out before
cleaning. A wet sponge or cloth on a hot
surface can cause steam bums. Some cleaners can produce noxious fumes if
applied to a hot surface.
NOTE: Sugar spills are an exception. They should be scraped off while still
hot using an oven mitt and a scraper. See the Cleaning the glass cooktop
section for detailed instructions.
■ Read and follow all instructions and warnings on the cleaning cream label.
■ Do not place or store items that can melt or catch fire on the glass
cooktop, even when it is not being used. If the cooktop is inadvertently
turned on, they may ignite. Heat from the cooktop or oven vent after it is
turned off may cause them to ignite also.
■ Do not place metallic objects such as knives, forks, spoons and lids on the
cooktop surface since they can get hot.
WARNING
OVEN SAFETY INSTRUCTIONS
■ Stand away from the range when opening the oven door. hot air or steam which
escapes can cause burns to hands, face and/or eyes.
■ Do not use the oven if a heating element develops a glowing spot during use
or shows other signs of damage. A glowing spot indicates the heating element
may fail and present a potential burn, fire, or shock hazard. Turn the oven
off immediately and have the heating element replaced by a qualified service
technician.
■ Keep the oven vent unobstructed.
■ Keep the oven free from grease buildup. Grease in the oven may ignite.
■ Place oven racks in desired location while oven is cool. If rack must be
moved while oven is hot, do not
let pot holder contact hot heating element in oven.
■ When using cooking or roasting bags in the oven, follow the manufacturer’s
directions.
■ Pull the oven rack to the stop-lock position when loading and unloading food
from the oven. This helps prevent bums from touching hot surfaces of the door
and oven walls.
■ Do not leave items such as paper, cooking utensils or food in the oven when
not in use Items stored in an oven can ignite.
■ Never place cooking utensils, pizza or baking stones, or any type of foil or
liner on the oven floor. These items can trap heat or melt, resulting in
damage to the product and risk of shock, smoke or fire.
WARNING
SELF-CLEANING OVEN SAFETY INSTRUCTIONS
The self-cleaning feature operates the oven at temperatures high enough to
burn away food soils in the oven.
Follow these instructions for safe operation.
■ Do not touch oven surfaces during self-clean
■ operation. Keep children away from the oven during self-cleaning. Failure to
follow these instructions may cause burns.
■ Before operating the self-clean cycle, remove pans, shiny metal oven racks
and other utensils from the oven. Only enameled (not shiny) oven racks may be
left in the oven. Do not use self-clean to clean other parts, such as drip
pans or bowls.
■ Before operating the self-clean cycle, wipe grease and food soils from the
oven. Excessive amount of grease may ignite leading to smoke damage to your
home.
■ If the self-cleaning mode malfunctions, tum the oven off and disconnect the
power supply. Have it serviced by a qualified technician.
■ Do not clean the door gasket. The door gasket is essential for a good seal.
Care should be taken not to rub, damage or move the gasket.
■ Do not use a protective coating to line the oven and do not use commercial
oven cleaner unless certified for use in a self-cleaning oven.
■ IMPORTANT: The health of some birds is extremely sensitive to the fumes
given off during the self-cleaning cycle of any range. Move birds to another
well-ventilated room.
Remote Enable Equipment
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) This device may not
cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
The wireless communication equipment installed on this range has been tested
and found to comply with the limits for a Class B digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to: (a) provide reasonable
protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
■ Reorient or relocate the receiving antenna.
■ Increase the separation between the equipment and receiver.
■ Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
■ Consult the dealer or an experienced radio/TV technician for help.
(b) accept any interference received, including interference that may cause
undesired operation of the device.
Note that any changes or modifications to the wireless communication device
installed on this oven that are not expressly approved by the manufacturer
could void the user’s authority to operate the equipment.
PROPER DISPOSAL OF YOUR APPLIANCE
Dispose of or recycle your appliance in accordance with Federal and Local
Regulations. Contact your local authorities for the environmentally safe
disposal or recycling of your appliance.
How to Remove Protective Shipping Film and Packaging Tape
Carefully grasp a corner of the protective shipping film with your fingers
and slowly peel it from the appliance surface. Do not use any sharp items to
remove the film.
Remove all of the film before using the appliance for the first time.
To assure no damage is done to the finish of the product, the safest way to
remove the adhesive from packaging tape on new appliances is an application of
a household liquid dishwashing detergent. Apply with a soft cloth and allow to
soak.
NOTE: The adhesive must be removed from all parts. It cannot be removed
if it is baked on.
Consider recycling options for your appliance packaging material.
Surface Units
Operating the Cooktop Elements
WARNING
FIRE HAZARD: Never leave the range unattended with the cooktop on. Keep
flammable items away from the cooktop. Turn off all controls when done
cooking. Failure to follow these instructions can result in fire, serious
injury or death.
Before using the cooktop for the first time, clean it with ceramic cooktop
cleaner. This helps protect the top and makes cleanup easier.
Turn element(s) On: Touch and hold On/Off pad about half a second. A chime can
be heard with each touch to any pad.
Power level can be selected in any of the following ways:
- Swipe the gray arc (on the graphics) to the desired power level. There is no sensor on the LEDs, or;
- Touch Anywhere along the gray arc, or;
- Touch + or – pads to adjust power level, or;
- Shortcut to Hi: Immediately after turning unit on, touch the + pad, or;
- Shortcut to Low: Immediately after turning unit on, touch the – pad.
Graphics are representative; your control may have alternate graphic details.
Using the Warming Zone
WARNING
FOOD POISON HAZARD: Bacteria may grow in food at temperatures below 140°F.
Always start with hot food. Do not use warm setting to heat cold food.
Do not use warm setting for more than 2 hours.
The WARMING ZONE , located in the back center of the glass surface, will
keep hot, cooked food at serving temperature. Always start with hot food. Do
not use to heat cold food. Placing uncooked or cold food on the WARMING ZONE
could result in foodborne illness.
To use the WARMING ZONE:
Press the WARMING ZONE pad, select the desired level (Low, Medium or
High).
To turn off the WARMING ZONE:
Press the WARMING ZONE pad.
NOTE:
For best results, all foods on the WARMING ZONE should be covered with a lid
or aluminum foil. When warming pastries or breads, the cover should be vented
to allow moisture to escape.
The initial temperature, type and amount of food, type of pan, and the time
held will affect the quality of the food. Always use pot holders or oven mitts
when removing food from the WARMING ZONE, since cookware and plates will be
hot. NOTE: The surface warmer will not glow red.
How To Synchronize Left Elements
The left elements of the cooktop can be controlled together via the Sync
Burners feature. Sync Burners feature is useful for cooking activities such as
griddle cooking.
The Sync Burners feature is only intended for cookware that completely spans
both burners.
To Turn On
Hold the Sync Burners pad for about half a second to connect the two elements.
Operate either element as described in Operating the Cooktop Elements to
adjust power level.
To Turn Off
- Touch the On/Off pad on either element to turn off the Sync Burners. or
- Touch the Sync Burners to turn both elements off.
Cookware for Induction Cooktop
Using the Correct Size Cookware
The induction coils require a minimum pan size to function properly. Pans that
are not ferrous or are too small will not allow the induction elements to turn
on, and the ON indicator for that element location will flash for 25 seconds
and then turn off. If a pan is removed from or not centered on the induction
coil for more than 30 seconds, the power for that element will be shut off.
Cookware larger than the element ring may be used; however, heat will only
occur above the element.
For best results, the cookware must make FULL contact with the glass surface.
Cookware that is small may be too light to compress the Precision Cooktop
Sensor on models with sensor on left front burner and should not be used on
that burner. Small pans with heavy handles are likely to be incompatible with
the Precision Cooktop Sensor.
Do not allow the bottom of the pan or cookware to touch the surrounding metal
cooktop trim.
For best performance, match the pan size to the element size. Using a smaller
pot on a larger burner will generate less power at any given setting. Suitable Cookware
Use quality cookware with heavier bottoms for better heat distribution and
even cooking results. Choose cookware made of magnetic stainless steel, enamel
coated cast iron, enameled steel or combinations of these materials.
Some cookware is specifically identified by the manufacturer for use with
induction cooktops. Use a magnet to test if the cookware will work.
Flat-bottomed pans give best results. Pans with rims or slight ridges can be
used.
Round pans give best results. Pans with warped or curved bottoms will not heat
evenly.
For wok cooking, use a flat-bottomed wok. Do not use a wok with a support
ring.
NOTE: The warming zone is NOT an induction element and will work with flat
bottomed cookware that is NOT ferrous.
Cookware “Sounds”
Slight sounds may be produced by different types of cookware. Heavier pans
such as enameled cast iron produce less sound than a lighter weight multi-ply
stainless steel pan. The size of the pan, and the amount of contents, can also
contribute to the sound level.
When using adjacent elements that are set at certain power level settings,
magnetic fields may interact and produce a high pitch whistle or intermittent
“hum”. These sounds can be reduced or eliminated by lowering or raising the
power level settings of one or both of the elements. Pans that completely
cover the element ring will produce less sound.
A low “humming” sound is normal particularly on high settings.
Sounds you may here: You may hear a slight “Buzz” when cooking with Hi mode.
This is normal. The sound depends on the type of pot being used. Some pots
will “Buzz” louder depending on the material. A “Buzz” sound may be heard if
the pan contents are cold. As the pan heats, the sound will decrease. If the
power level is reduced, the sound level will go down.
Power Control
If a surface unit is on power level H (high), for an extended period of time
or if multiple surface units are on, there may be a slight reduction in power
to the surface unit. Water under pans may also cause the controls to reduce
the power delivered to the cookware.
Cookware Recommendations
Cookware must fully contact the surface of the cooking element.
Use flat-bottomed pans sized to fit the cooking element and also to the amount
of food being prepared.
Induction interface disks are NOT recommended.
Precision Cooking
The Precision Cooking feature allows precise temperature control for improved
results. This feature may be used with the Precision Cooktop Sensor on the
front left burner or with compatible Bluetooth paired cooking devices on any
burner. Only one burner may operate in precision cook mode at a time.
For WiFi Connected Ranges
If the range is Wi-Fi connected, then the Precision Cooktop temperature may be
set from the SmartHQ mobile app instead of the burner control. At any time,
controls on the range may be used to turn Off or override a temperature
setting. See Settings – Wi-Fi & Remote Enable
Pairing a Bluetooth® Device
To pair a Bluetooth device, refer to Settings section.
Device| Works on…| How it works…| Use this for…| Temperature range.|
Additional Information
---|---|---|---|---|---
Precision Cooking Cooktop Sensor| Front left burner only| Controls cookware
temperature based on the temperature of the cooktop
sensor. Cookware must be in good contact with the sensor| Precise control of
cookware temperature| 100°F-425°F| Cooktop sensor temperature can be set with
the range controls or through the SmartHO app. See SmartHO App for recommended
food/ technique temperature settings. Good for pan frying, sauteing, and
searing. For boiling, simmering and similar liquid based cooking, traditional
power control settings are recommended rather than temperature based control
(temperature of a large liquid load will be lower than the temperature of the
cookware).
Hestan Cue Cookware| All burners except the warming zone. NOTE: only one
burner may operate in precision cook mode at a time| Controls cookware
temperature based on a sensor in the cookware| Precise control of cookware
temperature
and Hestan Cue Guided Cooking recipes| Small to medium elements (A):
100°F-500°F Large elements (B): 150°F-500°F Left front element: 100°F-425°F|
Can be set with the range controls. with the SmartHO app, or with the Hestan
Cue app.
Precision Cooktop Probe| All burners except the warming zone. NOTE:
only one burner may operate in precision cook mode at a time| Controls the
temperature of liquid loads based on a sensor in the probe. The probe tip must
be in good contact with the liquid load| Precise control of liquid load
temperature
for sous-vide cooking or other low temperature liquid cooking| Small to medium
element (A): 100°F-200°F
Large element (B): 100°F-200°F| See the Smart HO app for recommended settings
food! technique temperature settings If you are experiencing
trouble maintaining lower set temperatures try changing your set up by:
•Remove the lid from the pot.
•Use a larger diameter pot.
•Use a smaller burner with a pot larger than the burner. Can also be used to
hold
foods at a specific temperature for applications like melted chocolate for
dipping or fondue. If using for these scenarios. use traditional power control
settings to bring the item to the target temperature first, then use the
precision probe to hold.
NOTE: only one precision cooking device may operate at a time
Precision Cooking Control Modes
There are two control modes available:
App Control – the user interacts with SmartHQ or Hestan Cue mobile app.
Local Control – the user interacts with the burner to set a target temperature
and no App use is required.
App Control
After activating your device on your selected burner, open the SmartHQ mobile
app designed to control the selected device. Depending on the device and
application, the set temperature may be shown in the unit display, in the
SmartHQ mobile app, or hidden from view.
NOTE: Use of Local Control mode is blocked upon entering App Control
mode.
Local Control
After activating your device on your selected burner, use glide touch control
to set temperature. The set temperature will be shown in the display. To use
Hestan Cue® for temperature control and recipes, open the Hestan Cue® app and
follow on screen instructions.
NOTE: Use of App Control mode is blocked upon entering Local Control mode
Precision Cooktop Sensor
Cookware needs to make contact with the sensor for proper operation of the
left front burner on models with the precision cooktop sensor. Cookware will
bow naturally during heating therefore cookware with recessed bottoms
including griddles should not be used due to risk of not having proper contact
with sensor.
Bowed cookware is at risk of improper contact with the sensor and poor cooking
performance and damage to the sensor are likely.
Use Precision Cooking with the Precision Cooktop Sensor (on some models)
- The front left burner should be turned OFF to begin
- Touch the TO COOKTOP banner at the top of the display.
- Touch Start.
- When prompted, touch the On/Off button on the left front burner. 5. If the range has a Bluetooth pan or probe paired, it will prompt for you to choose which type of cookware you wish to use. To use the Precision Cooktop Sensor, choose CONVENTIONAL.
- If the range has a Bluetooth pan or probe paired, it will prompt for you to choose which type of cookware you wish to use. To use the Precision Cooktop Sensor, choose CONVENTIONAL.
- For optimal cooking performance, choose the type that best matches the cookware you are using.
- Touch the (i) icon for help selecting the closest match.
- When screen below shows, you adjust the temperature level at the burner control, the desired temperature will appear on the display. Temperature level can also be adjusted in the SmartHQ app by selecting Precision Cooking and typing in the desired temperature. See section Surface Units – Operating the Cooktop Elements. When the burner is On, the LCD display shows an orange outline.When the display shows “PREHEATING” the cookware temperature is increasing. When it reaches the desired set temperature, the word “PREHEATING” will disappear.
To Use Two Burners in Sync for Large Cookware (on some models)
-
The front left burner should be turned OFF to begin.
-
Touch the TO COOKTOP banner at the top of the display
-
Touch Start
-
When prompted, touch the Sync Burners.The display will indicate when the two burners are ready. Setting the temperature will control both front and left burners.
-
If the range has a Bluetooth pan or probe paired, it will prompt for you to choose which type of cookware you wish to use. To use the Precision Cooktop Sensor, choose CONVENTIONAL.
-
Follow steps 6 – 8 from page 13 to complete.
Precision Cooking with Compatible Bluetooth Devices
The range is able to communicate via Bluetooth with smart accessories such as
Hestan Cue® cookware or the Precision Probe. Each smart accessory must be
paired with the range to establish the Bluetooth connection.
See Settings – Bluetooth.
Once paired, the Hestan Cue® cookware and Precision probe becomes available as
a Precision Cooking option for any burner. Multiple smart accessories may be
paired. You will be prompted to choose one to activate each time you use
Precision cooking.
(Precision cooking is not available on the warming zone.)
Hestan Cue® Cookware or Precision Probe
-
The burner desired for use should be turned OFF to begin.
-
Touch the TO COOKTOP banner at the top of the display.
-
Touch Start.
-
When prompted, touch the On/Off button of the desired burner.
-
If you choose the rear burners or front right, the range will search for your paired smart accessory.
-
On some models, if you choose the front left burner,the LCD will prompt for you to choose which type of cookware you wish to use. To use Hestan Cue® cookware or Precision Probe, choose BLUETOOTH COOKWARE/PROBE.
-
When your paired cookware or probe is detected, you will be prompted to activate it. This turns it on so it is ready for cooking.
-
If no paired accessories are found, Precision Cooking will cancel. Refer to Settings – Bluetooth to pair Hestan Cue® cookware or Precision probe.
-
Activate your Hestan Cue ® cookware or Precision Probe. Refer to the table for instructions for each device.
Supported Devices| How to Activate| Control with this App
---|---|---
Hestan
Cue’ cookware| Firmly double tap the black plastic endcap| Hestan Cue®
(by Hestan Smart Cooking)
Precision Probe| Press side button once| Hestan Cue®
(by Hestan Smart Cooking) or SmartHQ
If it is not activated within 2 minutes, the Precision Cook mode will timeout.
- When this screen shows, your Hestan Cue® cookware or Precision probe is ready to select the cooking temperature. As you adjust the temperature level at the burner control or in the SmartHQ app, the desired temperature will appear on the display. See section Surface Units – Operating the Cooktop Elements. To use Hestan Cue for temperature control and recipes, open the Hestan Cue app and follow on screen instructions. When the burner is On, the LCD display shows an orange outline.
When the display shows “PREHEATING” the cookware temperature is increasing. When it reaches the desired set temperature, the word “PREHEATING” will disappear.
Precision Device Minimum Temperatures
Device temperature ranges are dependent on burner size:Using the Precision Probe at low temperatures
Device | Small to Medium Burners (A) | Large Burners (B) |
---|---|---|
Hestan Cue® cookware | 100°F — 500°F | 150°F — 500°F |
Precision Probe | 100°F — 200°F | 120°F — 200°F |
If you are experiencing trouble maintaining lower set temperatures with a
precision probe, try changing your set-up by:
■ Remove the lid from the pot
■ Use a larger diameter pot
■ Use a smaller burner with a pot larger than the burner.
Suggested Cooking Temperatures for Common Foods
Food | Variation | Temp. (F) |
---|---|---|
Butter | Melt | 240 |
Melt and Hold | 150 | |
Brown | 350 | |
Clarify | 240 | |
Chocolate | Melt and Hold | 115 |
Crepes | 375 | |
Eggs | Fried – white and tender | 250 |
Fried – browned and crispy | 350 | |
Omelette | 275 | |
Scrambled | 275 | |
French Toast – 0.5- 0.875″ thick | 375 | |
French Toast – 1-1.5- thick | 350 | |
Grilled Sandwiches – 0.5-1″ thick | 375 | |
Grilled Sandwiches – 1.125-2.5″ thick | 350 | |
Pancakes | 375 | |
Potatoes | Diced – 0 5-1′ thick | 375 |
Patties | 375 | |
Shredded | 375 | |
Food | Thickness (In) | Temp. (F) |
--- | --- | --- |
Bacon | 375 | |
Beef – ground | 350 | |
Beef – patties | 0.5 – 0.875 | 375 |
1 – 1.5 | 350 | |
Beef – steak (rare) | 0.5 – 0.875 | 400 |
1 – 1.5 | 375 | |
Beef – steak (medium rare) | 0.5 – 0.875 | 400 |
1 – 1.5 | 375 | |
Beef – steak (medium) | 0.5 – 0.875 | 375 |
1 – 1.5 | 350 | |
Beef – steak (medium well) | 0.5 – 0.875 | 375 |
1 – 1.5 | 350 | |
Beef – steak (well) | 0.5 – 0.875 | 375 |
1 – 1.5 | 350 | |
Chicken – breasts | 0.5 – 0.875 | 375 |
1 – 1.5 | 350 | |
Chicken – thighs | 0.5 – 0.875 | 375 |
1 – 1.5 | 350 | |
Chicken – ground | 350 | |
Pork – chops | 0.5 – 0.875 | 375 |
1 – 1.5 | 350 | |
Pork – ground | 350 | |
Sausage – ground | 350 | |
Sausage – links | 0.25 – 0.875 | 350 |
1 – 1.5 | 325 | |
Sausage – patties | 0.25 – 0.875 | 375 |
Seafood – fish fillet or steak | 0.25 – 0.875 | 425 |
1 – 1.5 | 400 | |
Seafood – scallops | 425 |
Bake
This option allows the user to access traditional the traditional bake mode.
Broil
Broil can be selected to access Broil Low and Broil High.
See the Cooking Modes section for more information.
Convection
This option allows you to utilize the convection system to cook in a variety
of modes. See the Cooking Modes section for more information.
Convection Bake is enabled on your oven. Use WiFi Connect to enable the
Convect Roast feature.
Precision Cooking
Precision Cooking is a suite of customized cooking cycles that have been
designed for specific foods. The display will guide you through setting the
oven and food appropriately for the cycle selected. Precision cooking cycles
vary based on food type; see the Cooking Modes section for more detailed
information.
Use WiFi Connect to enable the Precision Cooking feature.
Smart Home
This option connects you to resources detailing GE Appliances Smart Home
solutions and connected partners. Life’s more convenient when you’re
connected. It enables you to manage everyday tasks with ease when you can
control your appliances from your smart device. With our WiFi Connect
appliances and our SmartHQ mobile app, among other things you can:
- Preheat your oven on your way home from work.
- Change the oven temperature while you help with homework.
- Set and adjust cooking timers during your favorite TV show.
See the WiFi Connect section for instructions on connecting your smart device.
More
Select this option to access the Proof, Warm, Self Clean, and Steam Clean
options.
Oven Light
To turn on or off the oven cavity lights, press the **. Both cavity lights
will be illuminated if using a double oven.
Settings
Press the **to access the Settings. See the Settings section for more
information.
Favorite
This option allows the user to save their favorite cycles for easy access
in the future. After selecting a cooking mode and setting the temperature
and any timers, press the to save it as a favorite for future use. After
saving a cycle, press the on the main menu to quickly access the saved
mode.
Kitchen Timer
This feature works as a countdown timer. Press the , select the amount of time
for the timer to operate, and press Start. The oven will continue to operate
once the timer countdown is complete. To turn off the timer, select the and
press Clear.
Cook Time
This function counts down cooking time and turns off the oven when the cooking
time is complete. Press the during a cycle, select the amount of cooking time,
and press Start.
Delay Time
This feature delays the start time for an oven cycle. Use this feature to set
a time when you want the oven to start. Select a cycle, then press the **.
Select the time of day for the oven to turn on and press Start. A cook time
can also be programmed if desired.
NOTE:
sit for more than 1 hour before or after cooking. Room temperature promotes
the growth of harmful bacteria. Be sure that the oven light is off because
heat from the bulb
will speed harmful bacteria growth.
Wi-Fi & Remote Enable
Press GET CONNECTED to connect your oven to Wi-Fi.
This option allows you to download content to your oven and control it
remotely. The oven must be connected to Wi-Fi before Remote Enable can be
activated. For instructions on how to connect your oven, Settings in this
manual.
Air Fry (on some models)
Air Fry is a special, no-preheat, cooking mode that is designed to produce
foods with a crispier exterior than traditional oven cooking. The Air Fry mode
is intended for single rack cooking only.
Use WiFi Connect to enable the Air Fry feature.**
Settings
There are numerous settings that are accessed by pressing in the top right corner of the main screen.![CAFE CHS90XM2NS5 30 Inch Slide In Induction Range
- fig 35](https://manuals.plus/wp-content/uploads/2023/01/CAFE-CHS90XM2NS5-30 -Inch-Slide-In-Induction-Range-fig-35.png)
Wi-Fi & Remote Enable
This appliance is configurable to allow remote operation at any time. Do not
store any flammable materials or temperature sensitive items inside or on top
of this appliance. By using the Wi-Fi Connect feature, you will be able to
control essential oven operations such as temperature settings, timers and
cooking modes using your smart device.*
Select the then Wi-Fi & Remote Enable – follow the instructions on your oven
display and smart device app. It is necessary to turn on Wi-Fi before using
Remote Enable on your oven.
Connecting your Wi-Fi Connect Enabled oven
- Have your smart device ready with the ability to access the internet and download apps.
- You will need to know the password of your home Wi-Fi router. Have this password ready while you are setting up your GE Appliances oven.
- On your smart device, visit cafeappliances.com/connect to learn more about connected appliance features and to download the SmartHQ mobile app to connect to your oven.
- Follow the onscreen instructions in the SmartHQ mobile app to connect your GE Appliances oven. When connected, your oven should show that it is connected to your home Wi-Fi network.
- If there are issues connecting wirelessly to your oven, please call 800.220.6899 and ask for assistance regarding oven wireless connectivity.
To connect additional smart devices, repeat steps 3 and 4.
Remote Starting your Oven
To be able to start the oven remotely once connected to Wi-Fi, press Remote
Enable on the main menu or access Wi-Fi & Remote Enable in the settings menu
and turn Remote Enable on. The oven can now be started remotely using a
connected device. The icon **must be active to start the oven remotely. To
disconnect your smart device from Remote Enable, access the Wi-Fi & Remote
Enable settings and turn Remote Enable off.
NOTE:
sit for more than 1 hour before or after cooking. Room temperature promotes
the growth of harmful bacteria. Be sure that the oven light is off because
heat from the bulb will speed harmful bacteria growth.
Set Clock
This feature allows you to set the clock and specifies how the time of day
will be displayed. Options are for a standard 12-hour clock with AM and PM
selections or 24-hour military time display.
Lock Control
Select this option in order to lock the LCD from any undesired screen
selections. To unlock the screen, press and press Unlock on the next screen.
Sabbath
Sabbath mode disables the oven lights (the oven light will not turn on when
the door is opened), all sounds (the control will not beep when the screen is
pressed), Convection modes, Broil modes, Warm, Proof, and all time functions.
Sabbath mode can only be used with traditional Bake. This feature conforms to
Jewish Sabbath requirements. Please reference the Sabbath Mode section for
more information.
Sound
This setting screen allows you to change the volume, the end of cycle tone,
and turn on or off the touch sound.
Bluetooth® Pairing**
Connected features such as the Precision Cooking Probe and Chef Connect
enabled products like an over-the-range microwave oven or range hood can be
paired using the
Bluetooth ®feature. To pair those products to the range, press the Settings
pad and select Bluetooth® . Select Pair and follow the corresponding
instructions included with the mating Bluetooth® enabled product. The range
will cancel pairing mode after two minutes if no mating device is detected.
Select Remove to confirm product is paired or to un-pair from range.
-
Touch Gear for Settings Menu.
-
Touch Bluetooth in Settings Menu.
When no device is paired, the range will search automatically. This will timeout after 2 minutes if no device is found. -
Follow the instructions for device you wish to pair.
a. For Chef Connect – Follow the instructions on the mating Chef Connect enabled product. When a Chef Connect product is paired, the Clock time of day will sync automatically across products.
b. For Precision Probe – Press side button once.
c. For Hestan Cue® cookware Firmly double tap the black plastic endcap.
When devices are paired, they appear in a list that scrolls.
To pair a new Bluetooth device:
- Scroll down the list to + PAIR NEW DEVICE to add another.
To remove a Bluetooth device:
- Touch the device name.
- Touch FORGET THIS DEVICE.
Display
This screen shows the options for brightness, clock off, and energy saver.
Clock off will remove the clock from the display when the screen is inactive,
but it will be shown after pressing the screen.
Cooking
- The oven is set to Fahrenheit, however, in this setting the cooking unit can be changed to Celsius.
- Auto Recipe Conversion can be turned on in order to automatically reduce the programmed cooking temperature for Convection Bake or Convection Bake Multi. Note that this will only reduce the cooking temperature, not the baking time. When the 12 Hour Shut Off option is turned on, it will automatically shut off the oven after 12 hours of continuous use.
- Adjust Temperature allows the oven temperature to be adjusted up to 35°F hotter or down to 35°F cooler.Use this feature if you believe your oven temperature is too hot or cold and wish to change it. For double ovens, the upper and lower oven temperatures are adjusted separately.
System
This screen allows you to clear your saved user data and shows the current
software version.
Sabbath
Sabbath mode disables the oven lights (the oven light will not turn on when
the door is opened), all sounds (the control will not beep when the screen is
pressed), Convection modes, Broil modes, Warm, Proof, and all time functions.
Sabbath mode can only be used with traditional Bake. This feature conforms to
Jewish Sabbath requirements.
NOTE: If a power outage occurs during when the oven is in Sabbath Mode,
the unit will return to Sabbath Mode when power is restored.
Entering Sabbath Mode
Press the on the main screen to access the Settings menu and scroll down to
Sabbath.
Start a Sabbath Bake
Use the keypad on the screen to enter the temperature that you would like to
use for Sabbath Bake. Once the temperature is set, press the to set the cook
time for the cycle in hours and minutes. If using a double oven, you can then
set the temperature and time desired for the other cavity by selecting it to
the left of the temperature display. If a timer is not set, the oven will
start a bake cycle during Sabbath mode and continue until Sabbath mode is
turned off. Once you have programmed the temperature and time, press Start.
The next screen will display the settings that you programmed for your Sabbath
Bake.
Adjusting the Temperature During a Sabbath Bake
If the temperature needs to be adjusted after programming the oven for a
Sabbath Bake, press one of the temperature icons displayed on the Sabbath
cycle screen and press Enter. This will allow you to adjust the temperature
for the cycle. Note that the display will not show that the oven temperature
has been changed
Exit the Sabbath Mode
To exit Sabbath mode, either press the X in the upper right corner if in the
programming screen, or press Exit Sabbath if in the cycle screen. There is
also an option to turn off the cycle when on the cycle screen by pressing Turn
Off, but your oven will still remain in Sabbath mode until you exit the mode.
NOTE: If a power outage occurs while the oven is in Sabbath Mode, the unit
will return to Sabbath Mode when power is restored, however the oven will
return to the off state even if it was in the middle of a bake cycle when the
power outage occurred.
Programming Screen Sabbath Cycle Screen
Oven Racks
Recommended rack positions for various types of foods are provided in the
Cooking Guide. Adjusting rack position is one way to impact cooking results.
For example, if you would prefer darker tops on cakes, muffins, or cookies,
try moving food one rack position higher. If you find foods are too brown on
top try moving them down next time.
When baking with multiple pans and on multiple racks, ensure there is at least
1½” between pans to allow sufficient space for air to flow.
Your Oven may have extension racks and/or traditional flat racks.
To avoid possible burns, place the racks in the desired position before you
turn the oven on.
Extension Racks
Always pull the rack out by its upper front rail to its fully open position,
when placing or removing cookware.
If extension racks are difficult to extend, lubricate the racks with the
graphite lubricant provided with your oven. Remove the rack from the oven,
remove debris in the side tracks with a paper towel, shake the graphite
lubricant and place 4 small drops on the two bottom tracks of the left and
right sides. Open and close the rack several times to distribute the
lubricant.
To order additional graphite lubricant, see the Accessories and Consumer
Support sections at the end of this manual.
To Remove An Extension Rack:
- Make sure the rack is pushed all the way into the oven so that side paddles on the rack disengage from the oven support.
- Slide the rack toward you to the bump (stop position) on the rack support.
- Firmly grasp both sides of the rack frame and the sliding rack, tilt the front end up and pull it out.
To Replace An Extension Rack:
- Firmly grasp both sides of the rack frame and the sliding rack.
- Place the curved end of the rack (stop-locks) onto the oven supports, tilt up the front of the rack and push it in as far as it will go.
If extension racks are difficult to replace or remove, wipe the oven rack
supports with vegetable oil. Do not wipe oil on the rack slides.
To Lubricate the Paddle:
Shake lubricant and apply to the moving parts of the paddle mechanisms as
shown.
Aluminum Foil and Oven Liners
CAUTION
Do not use any type of foil or oven liner to cover the oven bottom. These
items can trap heat or melt, resulting in damage to the product and risk of
shock, smoke or fire. Damage from improper use of these items is not covered
by the product warranty.
Foil may be used to catch spills by placing a sheet on a lower rack, several
inches below the food. Do not use more foil than necessary and never entirely
cover an oven rack with aluminum foil. Keep foil at least 1-1/2″ from oven
walls to prevent poor heat circulation.
Cookware
Cookware Guidelines
The material, finish, and size of cookware affect baking performance.
Dark, coated and dull pans absorb heat more readily than light, shiny pans.
Pans that absorb heat more readily can result in a browner, crisper, and
thicker crust. If using dark and coated cookware check food earlier than
minimum cook time. If undesirable results are obtained with this type of
cookware consider reducing oven temperature by 25°F next time. Shiny pans can
produce more evenly cooked baked goods such as cakes and cookies.
Glass and ceramic pans heat slowly but retain heat well.
These types of pans work well for dishes such as pies and custards.
Air insulated pans heat slowly and can reduce bottom browning.
Stoneware heats slowly and retains heat well. It is recommended to preheat
this type of cookware if possible. Additional cook time may be required.
Cooking Modes
Your new oven has a variety of cooking modes to help you get the best results.
These modes are described below. Refer to the Cooking Guide section for
recommendations for specific foods. Remember, your new oven may perform
differently than the oven it is replacing.
Temperature Setting
When selecting a temperature, the traditional preset temperatures are shown
and can be selected by scrolling horizontally and selecting the desired
temperature. If you wish to cook at an alternate temperature, press the
temperature in the middle of the screen and a number pad will appear so the
desired temperature can be input.
Bake
The traditional bake mode is intended for single rack cooking. This mode uses
heat primarily from the lower element but also from the upper element to cook
food.
To use this mode press the Bake option on the main menu and scroll to the
desired temperature and press Start. Preheating is generally recommended when
using this mode.
Broiling Modes
Always broil with the door closed. The broil element in this oven is very
powerful. Monitor food closely while broiling. Use caution when broiling on
upper rack positions as placing food closer to the broil element increases
smoking, spattering, and the possibility of fats igniting. Broiling on rack
position 6 is not recommended.
Broiling can be used for foods that would typically be grilled. Adjust the
rack position in order to vary the intensity of the heat to the food. Place
foods closer to the broil element when a seared surface and rare interior are
desired. For best performance, center the food below the broil heating
element.
Broil
Select Broil on the main menu, then select High or Low depending on the amount
of searing and the internal temperature that is preferred. The High setting is
best for the interior. The Low setting is preferred for thicker cuts of meat
and foods you like to be cooked all the way through. It is not necessary to
preheat the oven for these modes. Convection Modes
These modes utilize heat from the traditional upper and lower elements
combined with the convection element and consistent airflow to enhance
evenness. Your oven is equipped with Auto Recipe Conversion so that it
automatically adjusts the amount of heat to maintain the proper temperature
when using the modes with specified temperatures. Preheating is recommended
for these modes.
Convection Bake Multi Rack
This mode has been designed to allow for more even cooking when multiple racks
are utilized. Baking time may be slightly longer than what would be expected
for a single rack. To use this mode, select Convect, then Bake Multi-Rack,
scroll to the desired temperature, and press Start. Preheating is generally
recommended when using this mode.
Convection Roast
This mode is intended for roasting whole cuts of meat on a single rack. The
utilization of all three elements and direct airflow down from the top of the
oven improvesbrowning and reduces cooking time. Check food earlier than the
recipe suggests or use the probe when using this mode. To use this mode,
select Convect, then press Roast, scroll to the desired temperature, and press
Start.
Proof
Proof mode is designed for rising (fermenting and proofing) bread doughs.
Press the More option on the main menu, then Proof, then Start. Cover dough
well to prevent drying out. Bread will rise more rapidly than at room
temperature. NOTE: Do not use the Proof mode for warming food or keeping food
hot. The proofing oven
temperature is not hot enough to hold foods at safe temperatures.
Warm
Warm mode is designed to keep hot foods at a higher temperature for up to 3
hours. To use this mode, select More from the main menu, then Warm, then press
Start. Preheating is not required. Do not use warm to heat cold food other
than crisping crackers, chips, or dry cereal. It is also recommended that food
not be kept warm for more than 2 hours.
Precision Cooking
These modes provide guidance or pre-set cooking algorithms to assist the user
in cooking various types of food. The selection you make in the Precision
Cooking menu will guide you to input the information required to help cook
your food. At the end of estimated cooking time, check the food to see if it
is done to your liking. Note that differences in food shape, preparation and
preferences for doneness can impact the time required to cook the food.
Some cycles require the food temperature probe supplied with your oven. The
target temperature for the probe is automatically set based on selections made
for each food. Always check foods using a secondary food thermometer as probe
placement can impact the measured temperature. See Probe section for more
details on using and positioning the probe properly.
On some pages will show up. Press to access additional information
that pertains to the cooking cycles within that category.
Additional cycles will be available through software updates. Connect your
oven to have access to these updates. See the Wi-Fi Connect section for
details on how to connect your oven.
Pre-Heat
Proper preheating ensures that the oven is hot enough to begin baking.
Improper preheating (that is, cooking in the oven that has not come up to set
temperature) can negatively affect cooking. Depending on the recipe
recommendations, the temperature of your foods when they go into the oven may
determine your final baking time and baking results; if you put your food,
such as biscuits or breads, in during Pre-heat, they may over brown on top or
burn.
IMPORTANT: The more items to be heated in the oven during preheat (this
includes multiple racks, baking stones, etc.) will affect the length of your
pre-heat time. Always begin baking after the pre-heat signal. The signal will
be a beep, indicaotr light or chime. This lets you know your oven is at your
needed baking temperature. For best results, turn the oven On before you begin
your prep work.
Oven Door Camera (on some models)
The Oven Door Camera allows for remote viewing of the center of the oven
cavity using the SmartHQ mobile app. Download the SmartHQ mobile app and
follow instructions in the SmartHQ mobile app to connect your range. From the
app’s home page, select your range, then tap on the camera icon to start the
camera stream to your smart device. The oven lights will illuminate while the
camera is streaming. The camera stream will stop if the oven door is opened,
and is not allowed during certain modes such as Proof and Self Clean.
Soils on the oven door glass and oven cavity light cover may cause an unclear
oven camera image. Refer to Care and Cleaning section for door glass cleaning
instructions.
For best results, clean door glass immediately after spillage once the oven
has cooled.
Probe
WARNING
Consuming undercooked food can result in foodborne illness. Use probe
according to the following instructions to ensure all portions of the food
reach minimum safe cooking temperatures. Recommendations for minimum safe food
temperatures can be found at foodsafety.gov or IsItDoneYet.gov.
Internal food temperature is frequently used as an indicator of doneness,
especially for roasts and poultry. The Probe mode monitors the internal food
temperature and turns the oven off when the internal food temperature reaches
the programmed temperature.
Always check the temperature at multiple locations in the food with a food
thermometer after cooking to ensure that all portions of the food have reached
the minimum safe internal temperature for that food.
Proper Probe Placement
After preparing the meat and placing it on the cooking pan follow these
instructions for proper probe placement.
■ Insert the probe into the food, so that the tip of the probe will rest in
the center of the thickest part of the food. For best performance the probe
should be fully inserted into the food. If the probe is not located properly,
it may not accurately measure the temperature of the coolest portion of the
food. Some foods, particularly small items, are not well suited for cooking
with the probe due to their shape or size.
■ The probe should not touch bone, fat or gristle.
■ For whole poultry insert the probe into the thickest part of the breast.
■ For boneless roasts, insert the probe into the center of the roast.
■ For bone-in ham or lamb, insert the probe into the center of the lowest
large muscle or joint.
■ For casseroles or dishes such as meatloaf, insert the probe into the center
of the dish.
■ For fish, insert the probe from just above the gill into the meatiest area,
parallel to the backbone.
Probe Usage
To use the probe without preheating:
- Insert the probe into the food (see Proper Probe Placement).
- Place the food in the oven and connect the probe into the probe outlet in the oven.
- Select the desired cooking mode and temperature. Before pressing start, press the Probe icon at the bottom left of the screen. The probe setting screen will be displayed. Enter the desired internal food temperature and press Start. The probe temperature can be set between 100°F and 200°F.
To use the probe with preheating:
- Press the desired cook mode (Traditional Bake, Convection Bake, or Convection Roast) pad and enter the desired cooking temperature.
- Insert the probe into the food (see Proper Probe Placement).
- Once the oven is preheated, place the food in the oven and connect the probe to the probe outlet, making sure it is fully inserted. Use caution, the oven walls and probe outlet are hot.
- The oven will detect that the probe has been inserted and the probe setting screen will be displayed. Enter the desired internal food temperature and press Start. The probe temperature can be set between 100°F and 200°F.
Probe Care Guidelines
■ Use of probes other than the one provided with this product may result in
damage to the probe input jack.
■ Use the handles of the probe and plug when inserting and removing them from
the meat and outlet
■ To avoid damaging your probe, do not use tongs to pull on the cable when
removing it.
■ To avoid breaking the probe, make sure food is completely defrosted before
inserting the probe.
■ To prevent possible burns, do not unplug the probe from the outlet until the
oven has cooled.
■ Never leave the probe inside the oven during a self or steam clean cycle.
■ Do not store the probe in the oven.
Cooking Guide
FOOD TYPE| RECOMMENDED MODE(S)| RECOMMENDED
RACK POSITION(S)| ADDITIONAL SUGGESTIONS
---|---|---|---
Baked Goods
Layer cakes. sheet cakes. tundt cakes. muffins. quick treads on a Single Rack|
Bake Bake Goods| 3| Use shiny cookware.
Layer cakes’ on Mabee Racks| Bake Convection Bake| 2 and 4| Use shiny
cookware. Ensure adequate aiflow (see illustration below).
Chiffon cakes (angel food)| Bake Bake Goods| 1| the shiny cookware.
Cookies. biscuits. scones on a Single Rack| Bake Bake Goods| 3| Use shiny
cookware.
Cookies. biscuits. scones on Mali* Racks| Comection Bake| 2 and 4
2.4. and 6| Use shiny cookware. Ensure adequate airflow.
Yeast Breads| Proof| 2 or 3| Cover dough loosely.
Bake Bake Goods| 3|
Beef & Pork
Hamburgers| Broil High| 6| Use a broil move food down for more doneness/less
seanng.
pan:
Watch food closely when broils. For best performance center food
below the broil heater.
Steaks & Chops| Broil High| 5 or 6| Use a broil move food down for more
doneness/less seanng.
pan:
Watch food closely when broils. For best performance center food
below the broil heater.
Roasts| Bake ConvectionRoast| 2 or 3| Use a low sidedpan such as a broil pan.
Preheating is not necessary.
Poultry
Whole chicken| Bake Convection Roast| 2 Cr 3| Use a low sided pan such as a
broil pan. Preheating is not necessary.
Barer-sn chicken breasts. legs. thighs| Broil Low Bake| 3| If breaded or
coated in sauce arced Broil High modes. Broil skin side
down fist. Watch food closely when broiling. For best performance
when bro:Jng. center food below the broi heater.
Boneless chicken breasts| Broil Low Bake| 3| Move food down for mire
donenessless seanng and up for greater
seannottowning when bromg. For best performance wren Dicing.
center food below the broil heater.
Whole k rkey| Bake Convection Roast| 1| Use a low sided pan such as a broil
pan. Preheating is not necessary.
Turkey Breast| Bake Convection Roast| 3| Use a low sided pan such as a broil
pan. Preheating is not necessary.
Fish| Broil Low| 6 On Inch deck or less)
S(e1/2 inch)| Watch food closely when brooks For best performance center food
below the broil heater.
Casseroles| Bake| 3 or 4|
Frozen Convenience Foods
Pizza on a Singe Rack| Frozen Pizza Single| 3| Place food il oven prior to
startng mode.
Pizza on Multiple Racks| Frozen Pizza Multi| 2 and 4| Stagger pizzas left to
right do not pace dreotly over each other.
Potato products. chicken nuggets. appetizers on a Single Rack| Frozen Snacks
Sitgle| 4 or 5| Do net preheat. Use dark cookware for more brownngionspng:
use stew cookware for less browning.
Potato products. chicken nuggets. appetizers on WV. Racks| Frozen Snacks
Multi| 2 and 4| Use dark cookware for more trownngicrisping use Sens cookware
for less brown-no
*When baking four cake layers at a time use racks 2 and 4. Place the pans as shown so that one pan is not directly above another.
Cook food thoroughly to help protect against food borne illness. Minimum safe
food temperature recommendations for food safety can be found at
IsItDoneYet.gov. Make sure to use a food thermometer to take food
temperatures.
Air Fry Cooking Guide (on some models)
Air Fry is a special, no-preheat, cooking mode that is designed to produce
foods with a crispier exterior than traditional oven cooking. Select Air Fry,
then input the desired set temperature and press Start. The temperature can be
set between 300°F and 500°F.
Air Fry Cookware Guidelines
- Only use broil safe cookware when using Air Fry mode.
- A dark sheet pan is recommended. A dark pan promotes better browning and crisping.
- Oven baking baskets and baking grids can also be used. A sheet pan should be placed on the rack below the foods to catch any drippings when using a baking basket.
General Tips for Air Fry Mode
- The Air Fry mode is designed for cooking on a single rack.
- The Air Fry mode is designed to be used without preheating.
- Rack position 4 is recommended for most foods. Use rack position 3 for thicker foods.
- Foods may cook faster than expected if the oven is already hot when food is placed in the oven.
- When air frying foods with sauce, it is recommended to apply the sauce at the end of cooking.
- If foods are browning too quickly, try a lower rack position or lower oven set temperature.
- For packaged foods, use traditional oven cooking instructions for set temperature and expected cook time.
- It is not necessary to flip or stir food during cooking
- Arrange food in a single layer on the pan, do not overload the pan.
- Always check internal food temperature to confirm minimum safe temperatures have been reached. Minimum safe food temperatures can be found on packages and at IsItDoneYet.gov.
FOOD TYPE| RECOMMENDED
RACK POSITION(S)| RECOMMENDED
SET TEMPERATURES (F )| RECOMMENDED
COOK TIME (MIN)| NOTES
---|---|---|---|---
poultry as nuggets, tende rs, fillets| | Fresh boneless fish or pieces,
breaded such 375-400
Use shiny cookware.| 15-30| User lower set temperatures for larger pieces.
Fresh bone in chicken wings| | 375-400| 25-40| Salt wings or coat in a dry
rub. if using sauce apply after cooking or toward the end of cooking
Fresh bone in chicken drumsticks or thighs| | 375-400| 30-55| User lower set
temperatures for larger pieces.
Fresh French fries. thin (< % inch)| | 400-425| 15-30| Parchment paper is
recommended when
preparing fresh French fries. For crispier fries. toss fries in corn starch or
rice flour before cooking.
Fresh French fries. thick (> % inch)| 3 Of 4| 375-400| 20-35| Parchment paper
is recommended when
preparing fresh French fries. For crispier fries. toss fries in corn starch or
rice flour before cooking.
Frozen packaged foods| 3 or 4 (use rack position 3 for thicker foods)| Use
traditional oven(not Air Fry) cooking instructions as a guide ine for set
temperature and cook time. Additional cook time beyond recommended package
time may be required for some foods. If oven is hot when starting. food may
cook faster than the minimum package time.
Cleaning the Range – Exterior
Be sure all controls are off and all surfaces are cool before cleaning any
part of the range. WARNING
If your range is removed for cleaning, servicing or any reason, be sure the
anti-tip device is reengaged properly when the range is replaced. Failure to
take this precaution could result in tipping of the range and can result in
death or serious burns to children or adults.
Control Lockout
If desired, the touch pads may be deactivated before cleaning.
See Lock Controls in the Oven Controls section in this manual.
Clean up splatters with a damp cloth.
You may also use a glass cleaner.
Remove heavier soil with warm, soapy water. Do not use abrasives of any kind.
Reactivate the touch pads after cleaning.
Control Panel
It’s a good idea to wipe the control panel after each use.
Clean with mild soap and water or vinegar and water, rinse with clean water
and polish dry with a soft cloth.
Do not use abrasive cleansers, strong liquid cleansers, plastic scouring pads
or oven cleaners on the control Stainless Steel.
Oven Exterior
Do not use oven cleaners, abrasive cleaners, strong liquid cleansers, steel
wool, plastic scouring pads, or cleaning powders on the exterior of the oven.
Clean with a mild soap and water or vinegar and water solution. Rinse with
clean water and dry with a soft cloth. When cleaning surfaces, make sure that
they are at room temperature and not in direct sunlight.
If stain on the door vent trim is persistent, use a mild abrasive cleaner and
a sponge-scrubber for best results. Spillage of marinades, fruit juices,
tomato sauces and basting liquids containing acids may cause discoloration and
should be wiped up immediately. Let hot surfaces cool, then clean and rinse.
Painted Surfaces and Black Stainless Steel
Painted surfaces include the sides of the range and the door, top of
control panel and the drawer front. Clean these with soap and water or a
vinegar and water solution.
Do not use commercial oven cleaners, cleaning powders, steel wool or harsh
abrasives on any painted surface, including Black Stainless Steel.
Stainless Steel – Excluding Black Stainless Steel (on some models)
Do not use a steel wool pad; it will scratch the surface.
To clean the stainless steel surface, use warm sudsy water or a stainless
steel cleaner or polish. Always wipe the surface in the direction of the
grain. Follow the cleaner
instructions for cleaning the stainless steel surface.
To inquire about purchasing cleaning products including stainless steel
appliance cleaner or polish, see the Accessories and Consumer Support sections
at the end of this manual.
Cleaning the Range – Interior
The interior of your new oven can be cleaned manually or by using Steam Clean
or Self Clean modes. Spillage of marinades, fruit juices, tomato sauces and
basting liquids containing acids may cause discoloration and should be wiped
up immediately. Let hot surfaces cool, then clean and rinse.
IMPORTANT: For models with Oven Camera in the door: If door glass or oven
cavity light cover is not clean, camera image clarity may be affected. Please
follow directions below to properly clean the door glass. For best results,
clean door glass and oven light cover immediately after spillage once the oven
has cooled.
Manual Cleaning
Do not use oven cleaners (unless certified for selfcleaning oven), abrasive
cleaners, strong liquid cleansers, steel wool, or scouring pads on the
interior of the oven. For soils on the oven bottom and other enameled
surfaces, use a gentle abrasive containing ® , with a non-scratch sponge. Take
care not to apply any abrasive cleaners or sponges to the door glass, as it
will scratch the reflective coating. The oven interior and door glass may be
cleaned using a soft cloth with a mild soap and water, or vinegar and water
solution. After cleaning, rinse with clean water and dry with a soft cloth.
Steam Clean Mode
The Steam Clean feature is for cleaning light soil from your oven at a lower
temperature than Self Clean.
To use the Steam Clean feature:
- Start with the oven at room temperature.
- Wipe excess grease and soils from the oven.
- Pour one cup of water onto the bottom of the oven.
- Close the door.
- Touch the LCD screen, select Oven. Select More, and then select Steam Clean.
Do not open the door during the 30 minute steam clean as this will decrease
the steam clean performance. At the end of the Steam Clean cycle, soak up the
remaining water, and wipe the moisture-softened soil from the oven walls and
door.
Self Clean Mode (on some models)
Read Self-Cleaning Oven Safety Instructions at the beginning of this manual
before using the Self Clean Mode. Self Clean uses very high temperatures to
clean the oven interior. For a moderately soiled oven, run a 3 hour self-clean
cycle. For a heavily soiled oven, run a 5 hour self-clean cycle. Only self-
clean (black) racks may remain in the oven during the self-clean cycle. All
other items, including nickel plated (silver) racks, should be removed. If
nickel plated (silver) racks are left in the oven during a self-clean cycle,
the racks will tarnish. If either type of rack is left in the oven during a
self-clean cycle, the rack may become difficult to slide. See the Oven Racks
section for instructions on how to improve.
IMPORTANT: The health of some birds is extremely sensitive to the fumes
given off during the self-cleaning cycle of any range. Move birds to another
wellventilated room.
To use the Self Clean feature:
- Start with the oven at roomtemperature.
- Wipe excess grease and soils from the oven and interior door.
- Remove all items other than self-clean (black) racks, if desired. Refer to the Rack portion of the Cleaning the Range section of this manual for important details about self clean (black) racks.
- Close the door.
- Select the More option from the menu and then select Self Clean.
- Select any clean time between 3 and 5 hours on the LCD screen and press the Start/Cancel button to the right of LCD screen.
You cannot open the door during the self-clean cycle. The door will remain
locked after the self-clean cycle until the oven cools below the unlocking
temperature. At the end
of the self-clean cycle, allow the oven to cool and wipe any ash out of the
oven.
To Stop a Self-Clean Cycle
press the Start/Cancel button to the right of LCD screen. Wait until the oven
has cooled below the locking temperature to unlatch the door. You will not be
able to open the door right away unless the oven has cooled below the locking
temperature.
On Some Models:
The surface units are automatically disabled during the self-clean cycle. Make
sure that all surface unit controls are turned off at all times during the
self-clean cycle. Wait until the self-clean cycle is finished to set and use
the surface units.
Racks
All racks can be washed with warm, soapy water. Enameled (not shiny) racks can
be left in the cavity during self clean.
Racks may be more difficult to slide, especially after a self-clean. Put some
vegetable oil on a soft cloth or paper towel and rub onto the left and right
edges.
Oven Heating Elements
Do not clean the bake element or the broil element. Any soil will burn off
when the elements are heated. The bake element is not exposed and is under the
oven floor. Clean the oven floor with warm, soapy water.
Glass Cooktop
Normal Daily Use Cleaning
For models with Precision Cooktop Sensor on the left front element: ONLY use
water and dish detergent on the Precision Cooktop Sensor. Do not use cream
based cleaners. Cleaners that have grit can cause build up around sensor and
restrict its ability to move freely.
To maintain and protect the surface of your glass cooktop, follow these steps:
- Before using the cooktop for the first time, clean it with ceramic cooktop cleaner. This helps protect the top and makes cleanup easier.
- Regular use of ceramic cooktop cleaner will help keep the cooktop looking new.
- Shake the cleaning cream well. Apply a few drops of a ceramic cooktop cleaner directly to the cooktop.
- Use a paper towel or non-scratch cleaning pad for Ceramic Cooktops to clean the entire cooktop surface.
- Use a dry cloth or paper towel to remove all cleaning residue. No need to rinse.
NOTE: It is very important that you DO NOT heat the cooktop until it has
been cleaned thoroughly.
For cleaning videos and instructions, scan the QR code with your
device.https://www.cafeappliances.com/use-and-care/cooktop-cleaning-tips
Burned-On Residue
NOTE: DAMAGE to your glass surface may occur if you use scrub pads other
than those recommended. For models with Precision Cooktop Sensor on the left
front element: ONLY use non-scratch pads to clean the surface of the Precision
Cooktop Sensor. DAMAGE to the sensor surface may occur if you use scrub pads
that are abrasive.
- Allow the cooktop to cool.
- Spread a few drops of ceramic cooktop cleaner on the entire burned residue area.
- Using the included non-scratch cleaning pad for ceramic cooktops, rub the residue area, applying pressure as needed.
- If any residue remains, repeat the steps listed above as needed.
- For additional protection, after all residue has been removed, polish the entire surface with ceramic cooktop cleaner and a paper towel.
Heavy, Burned-On Residue
For models with Precision Cooktop Sensor on the left front element: ONLY use
non-scratch pads to clean the surface of the Precision Cooktop Sensor. DAMAGE
to the sensor surface may occur if you use scrub pads that are abrasive.
-
Allow the cooktop to cool.
-
Use a single-edge razor blade scraper at approximately a 45° angle against the glass surface and scrape the soil. It will be necessary to apply pressure to the razor
scraper in order to remove the residue. -
After scraping with the razor scraper, spread a few drops of ceramic cooktop cleaner on the entire burned residue area. Use the non-scratch cleaning pad to remove any remaining residue.
-
For additional protection, after all residue has been removed, polish the entire surface with ceramic cooktop cleaner and a paper towel.
The ceramic cooktop scraper and all recommended supplies are available through
our Parts Center. See the Accessories and Consumer Support sections at the end
of this manual.
NOTE: Do not use a dull or nicked blade.
Precision Cooktop Sensor
- Allow cooktop to cool.
- Apply soapy water to a non-abrasive sponge and spread across any residue on the sensor.
- Using the sponge, rub the residue area applying pressure as needed
- If any residue remains, repeat the steps listed above as needed.
- Wipe the sensor with a wet towel or sponge to remove any soap.
- Dry the sensor after cleaning using dry towel.
IMPORTANT: Make sure sensor is dry before cooking. If sensor is not clean and dry cooking performance could be affected. Do not use cream based cleaners, abrasive pads or razor blades on sensor surfaces. Metal Marks and Scratches
-
Be careful not to slide pots and pans across your cooktop. It will leave metal markings on the cooktop surface. These marks are removable using the ceramic cooktop cleaner with the non-scratch cleaning pad for Ceramic Cooktops.
-
If pots with a thin overlay of aluminum or copper are allowed to boil dry, the overlay may leave black discoloration on the cooktop.
This should be removed immediately before heating again or the discoloration may be permanent.
NOTE: Carefully check the bottom of pans for roughness that would scratch the cooktop. -
Be careful not to place aluminum baking sheets or aluminum frozen entrée containers on a hot cooktop surface. It will leave shinny dots or markings on the cooktop surface. These markings are permanent and cannot be cleaned off.
Damage from Sugary Spills and Melted Plastic
Special care should be taken when removing hot substances to avoid permanent
damage of the glass surface. Sugary spillovers (such as jellies, fudge, candy,
syrups) or melted plastics can cause pitting of the surface of your cooktop
(not covered by the warranty) unless the spill is removed while still hot.
Special care should be taken when removing hot substances.
Be sure to use a new, sharp razor scraper.
Do not use a dull or nicked blade.
-
Turn off all surface units. Remove hot pans.
-
Wearing an oven mitt:
a. Use a single-edge razor blade scraper to move the spill to a cool area on the cooktop.
b. Remove the spill with paper towels. -
Any remaining spillover should be left until the surface of the cooktop has cooled.
-
Don’t use the surface units again until all of the residue has been completely removed.
NOTE: If pitting or indentation in the glass surface has already occurred, the cooktop glass will have to be replaced. In this case, service will be necessary.
Oven Probe
The temperature probe may be cleaned with soap and water or a soap-filled
scouring pad. Cool the temperature probe before cleaning. Scour stubborn spots
with a soap-filled scouring pad, rinse and dry.
To order additional temperature probes, see the Accessories and Consumer
Support sections at the end of this manual.
- Do not immerse the temperature probe in water.
- Do not store the temperature probe in the oven.
- Do not leave the temperature probe inside the oven during a self or steam clean cycle.
Oven Light
WARNING
SHOCK OR BURN HAZARD: Before replacing oven light bulb, disconnect the
electrical power to the range at the main fuse or circuit breaker panel.
Failure to do so may result in electric shock or burn.
CAUTION
BURN HAZARD: The glass cover and bulb should be removed when cool.
Touching hot glass with bare hands or a damp cloth can cause burns.
Oven Light Replacement (on some models)
To remove:
- Turn the glass cover counterclockwise 1/4 turn until the tabs of the glass cover clear the grooves of the socket. Wearing latex gloves may offer a better grip
- Using gloves or a dry cloth, remove the bulb by pulling it straight out.
To replace:
- Use a new 120/130-volt halogen bulb, not to exceed 50 watts. Replace the bulb with the same type of bulb that was removed. Be sure the replacement bulb is rated 120 volts or 130 volts (NOT 12 volts).
- Using gloves or a dry cloth, remove the bulb from its packaging. Do not touch the bulb with bare fingers. Oil from skin will damage the bulb and shorten its life.
- Push the bulb straight into the receptacle all the way.
- Place the tabs of the glass cover into the grooves of the socket. Turn the glass cover clockwise 1/4 turn. For improved lighting inside the oven, clean the glass cover frequently using a wet cloth. This should be done when the oven is completely cool.
- Reconnect electrical power to the oven.
Oven Light Replacement (on some models
To remove:
- Turn the glass cover counterclockwise 1/4 turn until the tabs of the glass cover clear the grooves of the socket. Wearing latex gloves may offer a better grip.
- Remove the bulb by turning it counter-clockwise.
To replace:
- Replace bulb with a new 40-watt appliance bulb. Insert the bulb and turn it clockwise until it is tight.
- Place the tabs of the glass cover into the grooves of the socket. Turn the glass cover clockwise 1/4 turn. For improved lighting inside the oven, clean the glass cover frequently using a wet cloth. This should be done when the oven is completely cool.
- Reconnect electrical power to the oven.
Oven Light Replacement (on some models)
The oven light bulb is covered with a removable glass cover that is held in
place with a bail-shaped wire. Remove the oven door, if desired, to reach the
cover easily. See the Lift-Off Oven Door section for detailed oven door
removal instructions.
Replacing the Light Bulb:
1. Disconnect electrical power to the range.
2. Hold the glass cover stable, so it doesn’t fall when released.
3. Slide near the indent of the cover holder until the cover is released. Do
not remove any screws to release the glass cover.
4. Replace bulb with a 40-watt household appliance bulb. Do not touch hot
bulb with hand or wet cloth. Only remove bulb when it is cool.
5. Hold glass cover stable over new bulb.
6. Pull the wire cover holder near the indent until the indent in the wire
cover holder is located in the indent of the glass cover. 7. Connec
telectrical power to range.
Oven Doors
Lift-Off Lower Oven Door
The door is very heavy. Be careful when removing and lifting the door. Do not
lift the door by the handle. For models with oven camera, the camera harness
must be removed before removing the door. Open the warming drawer and
disconnect the camera harness by unhooking the connector that is snapped into
the front frame bracket before door removal.
To remove the door:
- Fully open the door.
- Pull the hinge locks down toward the door frame, to the unlocked position. A tool, such as a small flat-blade screwdriver, may be required.
- Firmly grasp both sides of the door at the top.
- Close door to the door removal position. The door should be open approximately 3″ with no obstruction above the door.
- Lift door up and out until both hinge arms are clear of the slots.
To replace the door:
- Firmly grasp both sides of the door at the top.
- Starting on the left side, with the door at the same angle as the removal position, seat the indentation of the hinge arm into the bottom edge of the hinge slot. The notch in the hinge arm must be fully seated into the bottom of the slot. Repeat for right side.
- Fully open the door. If the door will not fully open, the indentation is not seated correctly in the bottom edge of the slot.
- Push the hinge locks up against the front frame of the oven cavity, to the locked position.
- Close the oven door.
Removable Storage Drawer
The storage drawer is a good place to store cookware and bakeware. Do not
store plastics or flammable material in the drawer.
The storage drawer may be removed for cleaning under the range. Clean the
storage drawer with a damp cloth or sponge. Never use harsh abrasives or
scouring pads.
Removing the Push to Open Storage Drawer:
- Push the center of the drawer in and allow it to slide out.
- Pull drawer straight out until it stops.
- While pushing in the left rail release tab and the right rail release tab, continue to pull the drawer forward
- Continue to pull forward until it is completely detached from the oven.
Replacing the Storage Drawer: v
- Move ball bearing slide to the front of both the rail guides.
- Rest the left drawer rail inside the inner left rail guide channel at the bottom and slide it in slightly.
- Place the right drawer rail inside the inner right rail guide channel at the top and slide it in slightly.
- Keep the drawer straight (no need to tilt) and slide the drawer all the way in.
Troubleshooting tips
… Before you schedule service
Save time and money! Review the charts on the following pages first and you
may not need to schedule service.
Check out self-help videos and FAQ at
cafeappliances.com/support.
Problem | Possible Cause | What To Do |
---|
Surface units do not work properly or
flashing power setting.| Improper cookware being used.| Wrong pan type. Use a
magnet to check that cookware is induction-compatible. Use a flat induction-
capable pan that meets the minimum size for the element being used. See the
Pan size and shape section.
Pan is too small.| Pan size is below the minimum size for the element. See the
Pan size and shape section. Use smaller element.
Pan not positioned correctly.| Center the pan in the cooking zone.
Pan is not in hi contact with glass surface.| Pan must be flat.
In some areas. the power (voltage) may be low.| Cover pan with a lid until
desired heat is obtained.
A fuse in your home may be blown or the circuit breaker tripped.| Replace the
fuse or reset the circuit breaker.
Cooktop controls improperly set.| Check to see that the control is set
properly. Press On then -4- or –
Surface unit setting changed or turned off unexpectedly.| High cooktop
temperature.| Allow the internal fan to cool the cooktop. Check if pan boded
dry.
Scratches (may appear as cracks) on cooktop glass surface.| Incorrect cleaning
methods being used.| Scratches are not removable. Tiny scratches will become
less visible in time as a result of cleaning.
Cookware with rough bottoms bong used or coarse particles (salt or sand)| To
avoid scratches. use the recommended cleaning procedures. Make sure bottoms of
cookware are dean before use. and use cookware with smooth bottoms.
were between the cookware and the surface of the cooktop. Cookware has been
slid across the cooktop surface.
Areas of discoloration on the cooktop.| Food spdlovers not cleaned before
next| See the Cleaning the glass cooktop section.
Hot surface on a model with a light- colored cooktop.| This is normal. The
surface may appear discolored when it is hot. This is temporary and will
disappear as the glass cools.
Plastic melted to the surface.| Hot cooktop came into contact with plastic
placed on the hot cooktop.| See the Glass surface—potential for permanent
damage section in the Cleaning the glass cooktop section.
Pitting (or indentation) of the cooktop.| Hot sugar mixture soiled on the
cooktop.| Call a qualified technician (or replacement.
My new oven doesn’t cook like my old one. Is something wrong with the
temperature settings?| Your new oven has a different cooking system from your
old oven and therefore may cook differently than your old oven.| For the first
few uses. follow your recipe times and temperatures carefully. If you still
think your new oven is too hot or too cold. you can adjust the temperature
yourself to meet your specific cooking
preference. NOTE: This adjustment affects Bake, and Convection Bake
temperatures: it will not affect Broil or Clean.
Food does not bake properly.| Oven controls improperly seL| See the Cooking
Modes section.
Rack position is incorrect or rack is not level.| See the Cooking Modes
section and Cooking Guide.
Incorrect cookware or cookware of improper size being used.| See the Cookware
section.
Oven temperature needs adjustment.| See the Special Features section.
Ingredient substitution.| Substituting ingredients can change the recipe
outcome.
Food does not broil properly.| Oven controls improperty set.| Make sure you
select the appropriate broil mode.
Improper rack position being used.| See Cooking Guide for rack location
suggestions.
Food being cooked in a hot pan.| Make sure cookware is cool.
Cookware not suited for broiling.| Use a pan specifically designed for
broiling.
The probe is plugged into the outlet in the oven.| Unplug and remove the probe
from the oven.
Aluminum foil used on the broiling pan and grid has not been fitted properly
and slit as recommended.| If using aluminum foil conform to pan slits.
In some areas the power (voltage) may be low.| Preheat the broil element for
10 minutes.
Oven temperature too hot or too cold| Oven temperature needs adjustment.| See
the Special Features section.
Oven does not work or appears not to work.| Plug on range is not completely
inserted in the electrical outlet.| Make sure electrical plug is plugged into
a live. properly grounded outlet.
---|---|---
A fuse in your home may be blown or the circuit breaker tripped.| Replace the
fuse or reset the circuit breaker.
Oven controls improperly set.| See the Using the Oven section.
Oven is in Sabbath Mode.| Verify, that the oven is not in Sabbath Mode. See
the Special Features section.
“Crackling” or “popping” sound.| This is the sound of the metal heating and
cooling during both the cooking and cleaning functions.| This is normal.
Why is my range making a “clicking” noise when using my oven?| Your range
cycles the heating elements by tuning relays on and off to maintain the oven
temperature.| This is normal.
Clock and timer do not work.| A fuse in your home may be blown or the circuit
breaker tripped.| Replace the fuse or reset the Suit breaker.
Plug on range is not completely inserted in the electrical outlet.| Make sure
electrical plug is plugged into a live. properly grounded outlet.
Oven controls improperly set.| See the Using the kitchen timer section.
Oven door is crooked.| The door is out of position.| Because the oven door is
removable. it sometimes gets out of position during installation. To
straighten the door. re-install the door. See the lift-Off Oven Door’
instructions in the ‘Care and Cleaning’ section.
Oven light does not work.| Light bulb is loose or defective.| Tighten or
replace bulb.
Pad operating light is broken.| Call for service.
Oven will not self-clean.| The temperature is too high to set a self-clean
operation.| Allow the oven to cool and reset the controls.
Oven controls improperly set.| See the Cleaning the Oven section.
The probe is plugged into the outlet in the oven.| Remove the probe from the
oven.
Oven will not steam clean.| Display flashes HOT.| Allow the oven to cool to
room temperature and reset the controls.
Oven controls improperly set.| See the Using Steam Clean section.
Oven door is not closed.| Make sure you close the door to start steam clean
cycle.
Excessive smoking during clean cycle.| Excessive sod or grease.| Press the
Cancel/Off pad. Open the windows to rid the room of smoke. Wait until the
LOCKED light goes off. Wipe up the excess soil and reset the clean cycle.
Excessive smoking during broiling.| Food too close to burner element.| Lower
the rack of the food position
Lower the rack of the food position
Oven door will not open after a clean cycle.| Oven too hot.| Mow the oven to
cool below locking temperature.
Oven not clean after a clean cycle.| Oven controls improperly set.| See the
Cleaning the Oven section.
Oven was heavily soiled.| Clean up heavy spilovers before starting the clean
cycle. Heavily soiled ovens may need to set-dean again or for a longer period
of time.
“LOCK DOOR’ flashes in the display.| The set-dean cycle has been selected but
the door is not dosed.| Close the oven door.
DOOR LOCK light is on
when you want to cook.| The oven door is locked because the temperature inside
the oven has not dropped below the locking temperature| Press the Cancel/Off
pad. Allow the oven to cool.
“F- and a number or letter” flash in the display.| You have a function error
code.| Press the Cancel/Off pad. Allow the oven to cool for one hour. Put the
oven back into operation.
If the function code repeats.| Disconnect all power to the oven for at least
30 seconds and then reconnect power. If the function error code repeats. visit
cafeappliances.com/service.
Display goes blank.| A fuse in your home may be blown or the circuit breaker
tripped.| Replace the fuse or reset the circuit breaker.
---|---|---
The dock is turned off.| See the Special features section.
Oven or cooktop will not stay set.| Function error.| Disconnect all power for
at least 30 seconds and then reconnect power. If repeating. visit
cafeappliances.comf service.
Power outage. clock flashes.| Power outage or surge.| Reset the clock. If the
oven was in use, you must reset it by pressing the Cancel/Off pad. setting the
clock and resetting any cooking function.
“Burning” or “oily- odor emitting from the vent.| This is normal in a new oven
and will disappear in time.| To speed the process, set a self-dean cycle for a
minimum of 3 hours. See the Cleaning the Oven section.
Strong odor.| An odor from the insulation around the inside of the oven is
normal for the first few times the oven is used.| This is temporary and will
go away after several uses or a self-dean cycle.
Fan noise.| A convection fan may automatically Cum on and off.| This is
normal. The fan is designed to operate intermittently to maximize cooking
evenness. The convection fan will operate during preheat of the bake cyde. The
fan will turn off after the oven is heated to the set temperature. This is
normal.
A cooli-ig fan may automaticaly turn on and off.| This is normal. The cooling
fan will turn off and on to cool internal parts. It may run after the oven is
turned off.
My oven door glass appears to be ‘tinted” or have a “rainbow” color. Is this
defective?| No. The inner oven glass is coated with
a heat barrier to reflect the heat back into the oven to prevent heat loss and
keep the outer door cool while baking.| This is normal. Under certain fight or
angles, you may see this tint or rainbow color.
Sometimes the oven takes longer to preheat to the same temperature.| Cookware
or food in oven.| The cookware or food in the oven will cause the oven to take
longer to preheat. Remove items to reduce preheat time.
Number of racks in oven.| Adding more racks to the oven will cause the oven to
take longer to preheat. Remove some racks.
Different cooking modes.| The different cooking modes use different preheat
methods to heat the oven for the specific cooking mode. Some modes will take
longer than others (i.e. convection bake).
Display flashes.| Power failure.| Reset the clock.
Control signals after entering cooking time or start time.| You forgot to
enter a bake temperature or cleaning time.| Touch the Bake pad and desired
temperature or the Self Clean pad and desired dean time.
Oven racks are difficult to slide.| The shiny, silver-colored racks were
cleaned in a self-clean cycle.| Apply a small amount of vegetable oil to a
paper towel and wipe the edges of the oven racks with the paper towel. Do not
spray with Pame or other lubricant sprays.
Steam from the vent.| When using the ovens. it is normal to see steam coming
out of the oven vents. As the number of racks or amount of food being cooked
increases, the amount of visible steam will increase.| This is normal.
Water remaining on oven floor after Steam Clean cycle.| This is normal.|
Remove any remaining water with a dry cloth or sponge.
Oven will not work remotely| Router issues, no wireless signal, etc.| For
assistance with oven wireless network connectivity, please call 1-80220-6899.
0- Oven is not connected.
Remote enable is off| Turn remote enable on (see Settings section of this
manual)
“Probe” appears in the display.| This is reminding you to enter a probe
temperature after plugging in the probe.| Enter a probe temperature.
Precision probe actual temperature is not stable while charger is inserted|
Electrical noise is impacting the signal.| Probe should be charged before
cooking. Do not leave probe plugged in while cooking.
My precision probe JXSOUSVI won’t pair| Existing precision probes are not
compatible with new features.| Conned a model compatible precision probe.
---|---|---
My precision probe is not accurately maintaining low temperatures| The pot
size, pot set-up. and/or burner size you are using may be unsuitable to hold
low temperatures.| Remove the lid, use a larger diameter pot, or use a smaller
burner. Please keep your unit connected and install upcoming updates to
improve performance.
Pan won’t pair or activate when tapping handle| Tapping force is too fight.|
Double tap the pan with firm taps (or knock) on the black plastic endcap.
Battery in pan is low or dead.| Replace AAA battery, installing with positive
end out of handle.
Using different pan hardware.| Check that your pan has a Neck endcap that
unscrews from the end of the handle. Pans with an oval module reading ‘Heston
Cue” will not work with Café appliances.
Experiencing performance or minor technical issues including seeing 20″F or
100″F as set temperature| Old unit or pan software.| Connect your unit to the
SmartHO mobile app and update unit software. Conned your unit and pan to the
Hasten Smart Cooking app and update pan software.
The unit cancelled my precision cooking mode| Battery n device is low or
dead.| Replace AAA battery in pan. or charge probe.
fa:d unit or pan software.| Connect your unit to the SmartHO mobile app and
update unit software. Conned your unit and pan to the Hasten Smart Cooking app
and update pan software.
Your precision cooking device has gone out of range.| This could indicate a
problem with the device. If the problem persists. please contact the device
manufacturer.
Your precision cooking device had a computation malfunction.
The unit lost communication with your precision cooking device.| This could
indicate a problem with the device or the unit. If the problem persists.
please contact the device or unit manufacturer.
Some cooking techniques and set temperatures in combination may trigger a ‘auk
in the temperature sensing algorithm.| Re-start the precision cooking mode and
if problem persists under the same conditions but is not consistent in other
use cases. contact the unit manufacturer.
Unable to reach set temperature in Precision Cooking mode| Boiling water or
cooking liquid based foods at high temperatures will result in temperature
stalls close to the set temperature.| Use temperature settings for pan frying.
sautéing, and searing when using Hestan Cue cookware or built-in conventional
Precision Cooktop Sensor. The Precision Cooking Probe accessory can be used to
control liquid temperatures between 100-200 degrees F for slow cooking.
simmering. and advanced cooking techniques like Sous Vide.
Hestan Cue cookware battery life does not last as long as expected| Limitation
of Hasten Cue cookware design| Replace battery
Oven camera image is not clear| Oven door glass is dirty| Follow directions in
Care and Cleaning section to properly dean oven door glass.
No image on oven camera app| Camera cable unplugged| Check to make sure camera
cable is plugged into bottom of door.
Camera stream color fluctuates between red and green tint| Auto white
balancing of camera| if fluctuation occurs for longer than 30 seconds, reach
out to service. If internet connection is suboptimal. you may
experience frequent resetting of the camera stream, which win trigger color
fluctuation
Reflection of the kitchen or reflections of the door mask pattern are visible
in the camera image.| Reflections are Rely when kitchen has very bright
lighting that shines onto the oven door or onto surfaces in front of the
oven.| Dim kitchen lights and or close window blinds when using the oven
camera. If lighting modification is not possible, then a kitchen towel could
be hung off door handle to block ambient light.
Camera stops and starts intermittently while streaming. Sometimes stream is
disconnected and must be manually restarted.| Poor/suboptimal Internet
connection| Check intemet connection. If internet connection is suboptimal,
you may experience frequent resetting of the camera stream
Camera image appears darker than when camera stream started| Optimized camera
settings need to be re-set| Open and close oven door or STOP and restart
camera stream.
Café Electric Range Limited Warranty
cafeappliances.com
All warranty service is provided by our Factory Service Centers, or an
authorized service technician. To schedule service online, visit us at
cafeappliances.com/service. Please have
your serial number and your model number available when scheduling service.
Servicing your appliance may require the use of the onboard data port for
diagnostics. This gives a Café factory service technician the ability to
quickly diagnose any issues with your appliance and helps Café improve its
products by providing Café with information on your appliance. If you do not
want your appliance data to be sent to Café, please advise your technician
not to submit the data to Café at the time of service.
For the period of | Café will replace |
---|---|
One year From the date of the original purchase | Any part of the range which |
fails due to a defect in materials or workmanship. During this limited one- year warranty, Café will provide, free of charge, all labor and in-home service to replace the defective part.
Staple your receipt here. Proof of the original purchase date is needed to obtain service under the warranty.
What Café will not cover:
■ Service trips to your home to teach you how to use the product.
■ Improper installation, delivery or maintenance.
■ Failure of the product if it is abused, misused, modified or used for other
than the intended purpose or used commercially.
■ Damage to the glass cooktop caused by use of cleaners other than the
recommended cleaning creams and pads.
■ Damage to the glass cooktop caused by hardened spills of sugary materials or
melted plastic that are not cleaned according to the directions in the Owners
Manual.
■ Replacement of house fuses or resetting of circuit breakers.
■ Damage to the product caused by accident, fire, floods or acts of God.
■ Damage to finish, such as surface rust, tarnish, or small blemishes not
reported within 48 hours of delivery
. ■ Incidental or consequential damage caused by possible defects with this
appliance.
■ Damage caused after delivery.
■ Product not accessible to provide required service.
■ Service to repair or replace light bulbs, except for LED lamps.
■ Effective January 1, 2022, cosmetic damage to the glass cooktop such as, but
not limited to, chips, scratches, or baked on residue not reported within 90
days of installation. ■ Effective January 1, 2022, damage to the glass cooktop
due to impact or misuse. See example. EXCLUSION OF IMPLIED WARRANTIES
Your sole and exclusive remedy is product repair as provided in this Limited
Warranty. Any implied warranties, including the implied warranties of
merchantability or fitness for a particular purpose, are limited to one year
or the shortest period allowed by law.
This limited warranty is extended to the original purchaser and any succeeding
owner for products purchased for home use within the USA. If the product is
located in an area where service by a Café Authorized Servicer is not
available, you may be responsible for a trip charge or you may be required to
bring the product to an Authorized Café Service location for service. In
Alaska, the limited warranty excludes the cost of shipping or service calls to
your home. Some states do not allow the exclusion or limitation of incidental
or consequential damages. This limited warranty gives you specific legal
rights, and you may also have other rights which vary from state to state. To
know what your legal rights are, consult your local or state consumer affairs
office or your state’s Attorney General.
Warrantor: GE Appliances, a Haier company Louisville, KY 40225
Extended Warranties: Purchase a Café extended warranty and learn about special
discounts that are available while your warranty is still in effect. You can
purchase it online anytime at cafeappliances.com/extended-
warranty Café Service will still
be there after your warranty expires.
Accessories
Looking For Something More?
Café offers a variety of accessories to improve your cooking and maintenance
experiences! Refer to the Consumer Support page for website information.
The following products and more are available:
Accessories
Custom Handles
Small Broiler Pan (8 ¾ ” x 1 ¼” x 13 ½ “)
Large Broiler Pan (12 ¾ ” x 1 ¼” x 16 ½ “)
Parts
Oven racks
Oven elements
Light bulbs
Probe
Cleaning Supplies
CitruShine™ Stainless Steel Wipes
Stainless Steel Appliance Cleaner
Non-scratch Cleaning Pads for Ceramic Cooktops
Ceramic Cooktop Cleaner
Ceramic Cooktop Scraper
Kit (Kit includes cream and cooktop scraper)
*The large broiler pan does not fit in 20″/24″ ranges.
The XL broiler pan does not fit in 24″ wall ovens, 27″ drop-ins or 20″124″
range.
NOTE:** Go to cafeappliances.com to view
recommended cleaners.
Consumer Support
Café Website
Have a question or need assistance with your appliance? Try the Café website
24 hours a day, any day of the year!
You can also shop for more great Café products and take advantage of all our
on-line support services designed for your convenience. In the US:
cafeappliances.com
Register Your Appliance
Register your new appliance on-line at your convenience! Timely product
registration will allow for enhanced communication and prompt service under
the terms of your warranty, should the need arise. You may also mail in the
pre-printed registration card included in the packing material. In the US:
cafeappliances.com/register
Schedule Service
Expert Café repair service is only one step away from your door. Get on-line
and schedule your service at your convenience any day of the year. In the US:
cafeappliances.com/service
Extended Warranties
Purchase a Café extended warranty and learn about special discounts that are
available while your warranty is still in effect. You can purchase it on-line
anytime. Café Service will still be there after your warranty expires. In the
US: cafeappliances.com/extended-warranty
Remote Connectivity
For assistance with wireless network connectivity (for models with remote
enable), visit our website at
cafeappliances.com/connect
Parts and Accessories
Individuals qualified to service their own appliances can have parts or
accessories sent directly to their homes In the US:
cafeappliances.com/parts
Instructions contained in this manual cover procedures to be performed by any
user. Other servicing generally should be referred to qualified service
personnel. Caution must be exercised, since improper servicing may cause
unsafe operation.
Contact Us
If you are not satisfied with the service you receive from Café, contact us on
our website with all the details including your phone number, or write to:
cafeappliances.com/contact
References
- Café Appliances
- Café Appliances
- How to Connect Your Smart Appliances with SmartHQ App | Café Appliances
- Contact Us or Get Help with Questions About Café Appliances
- Appliance Parts, Accessories & Water Filters | GE Appliances
- cafeappliances.com/register
- Appliance Service and Repair, Factory Trained Service | Café Appliances
- Support, Resources, and FAQs for Your Café Appliances
- FoodSafety.gov
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>